Page 1 ® Tecra A9 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 175 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port microphone jack (Port availability depends on model selected).
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 11: Device Authorization
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Radio Approvals For Wireless Devices
The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖...
Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 14 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 15 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 17: Wireless Lan Card
Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 19: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 26 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...42 Registering your computer with Toshiba ...43 Adding optional external devices...43 Connecting to a power source ...44 Charging the main battery...46 cooling fan ...41...
Page 28 Creating Recovery CDs/DVDs ...57 Hard Disk Drive Recovery options ...58 Hard Disk Drive Recovery using the Installing drivers and applications...64 Using the Toshiba Dual Pointing Device ...65 Using the TouchPad™...65 Scrolling with the TouchPad™ ...66 Control buttons ...66 Disabling or enabling the TouchPad™ ...66 Using external display devices ...67...
Page 29 Playing an audio CD...96 Playing optical media ...97 Recording optical media ...97 Removing a disc with the computer on...98 Removing a disc with the computer off ...98 Caring for optical discs ...99 Toshiba’s online resources ...99 keyboard ...84 ® keys ...85 Contents ®...
Page 30 Contents Chapter 3: Mobile Computing...100 Toshiba’s energy-saver design...100 Running the computer on battery power ...101 Battery Notice ...101 Power management ...102 Using additional batteries ...103 Charging batteries...103 Charging the main battery...103 Charging the RTC battery...104 Monitoring main battery power...105 Determining remaining battery power...107 What to do when the main battery runs low ...107...
Page 31 Smart Card Reader ...130 Using the Bridge Media Adapter Slot ...131 Inserting memory media...131 Removing memory media...132 Using the i.LINK Using an expansion device...133 Using an Optional Toshiba Express Port Chapter 5: Utilities...134 TOSHIBA Assist ...135 Connect...136 Secure...137 Protect & Fix ...138 Optimize...139...
Page 32 Contents TOSHIBA SD™ Memory Card Format Utility ...148 TOSHIBA SD™ Memory Boot Utility...149 Booting from a bootable SD card...150 TOSHIBA Power Saver ...151 Preset Power Profiles ...152 Quickly creating a new power profile ...152 Customizing a power profile ...152 Mouse Utility ...153 TOSHIBA Hardware Setup...154...
Page 33 DVD operating problems...199 Develop good computing habits ...201 Data and system configuration backup in the If you need further assistance...207 Before you contact Toshiba ...207 Contacting Toshiba ...208 Other Toshiba Internet Web sites...209 Toshiba’s worldwide offices...209 Appendix A: Hot Keys... 211 Volume Mute ...211...
Page 34 Contents Disabling or enabling the Toshiba Dual Pointing Device ...216 Zooming applications in/out ...216 Keyboard hot keys ...217 Appendix B: Power Cord/Cable Connectors...218 Appendix C: Using ConfigFree Toshiba Computer...219 Getting Started...220 Starting ConfigFree ConfigFree Connectivity Doctor ...222 Search for Wireless Devices ...224 Profile Settings ...229...
Page 35: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 36: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 38: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 175.
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41: Important Information On Your Computer's Cooling Fan
❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖...
Page 42: Setting Up Your Computer
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 43: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the Register with Toshiba icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 44: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 46: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖...
Page 47: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 48: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 49: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 50: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 51 Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 111. Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover.
Page 52 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
Page 53 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 54 Getting Started Adding memory (optional) Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory is to be installed, it must be installed in Slot A.
Page 55: Removing A Memory Module
Removing a memory module If you need to remove a memory module: Complete steps page 50 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Page 56: Checking Total Memory
Getting Started Hard Drive Recovery Utilities Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer.
Page 57: Creating Recovery Cds/Dvds
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 58: Hard Disk Drive Recovery Options
Getting Started Hard Drive Recovery Utilities Select CD or DVD (to create Recovery media on CDs or DVDs). (Sample Image) Recovery Disc Creator screen Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
Page 59 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: ❖ Recovery of Factory Default Software ❖...
Page 60 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 61 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
Page 62 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
Page 63: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter . The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 58, to explain the available recovery options.
Page 64: Installing Drivers And Applications
Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 65: Using The Toshiba Dual Pointing Device
® Accupoint primary button TouchPad™ TouchPad primary button (Sample Illustration) Toshiba Dual Pointing Device buttons ® Accupoint II pointing device—Moves the cursor and selects items on the screen. To move the cursor, gently push the pointing device in the direction you want the cursor to move.
Page 66: Scrolling With The Touchpad
Disabling or enabling the TouchPad The TouchPad disable TouchPad setting, press disables the TouchPad. For more information, see or enabling the Toshiba Dual Pointing Device” on page ™ ™ ™ is enabled by default. To change the enable/ ™...
Page 67: Using External Display Devices
Using external display devices Your computer comes with a built-in display, but you can also connect an external monitor or projector via the RGB (monitor) port. Before connecting an external monitor or video projector, configure your computer for the type of device you are connecting. To do this, refer to the documentation for your operating system and devices.
Page 68: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard ❖ LCD + CRT—Internal display and external monitor simultaneously, extended display mode (Sample Image) Display options window Release the TECHNICAL NOTE: You can also change these settings using the Display Properties box. Set the option for the video controller by clicking Start, Control Panel, Appearance and Themes, and then Display.
Page 69: Connecting A Printer
Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer.
Page 70: Setting Up A Printer
Getting Started Connecting a printer Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 71: Connecting An Optional External Diskette Drive
Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.
Page 72: Options For Turning Off The Computer
Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Turn Off or Shut Down, Hibernate, and Standby. Each option has its advantages. Turn Off or Shut Down Factors to consider when choosing either Turn Off or Shut Down: ❖...
Page 73 ❖ Since information is being retrieved from the hard disk rather than from memory, restarting from Hibernation takes a little more time and consumes more main battery power to start up than when restarting from Standby. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using.
Page 74: Using The Turn Off Computer Or Shut Down Commands
Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.
Page 75 For more information about the Power Saver utility, see Power Saver” on page Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Getting Started Turning off the computer 151. “TOSHIBA...
Page 76: Using And Configuring Hibernation Mode
To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. ® dialog box...
Page 77 The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel. Getting Started Turning off the computer 151. “TOSHIBA...
Page 78: Using And Configuring Standby Mode
To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. NOTE...
Page 79: Closing The Display Panel
You may also wish to customize your power usage settings. For more information, see additional custom settings you can choose. See page 134. Customizing your computer’s settings 151. “Power Profiles” on page Getting Started “TOSHIBA 109. There are “Utilities” on...
Page 80: Caring For Your Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable 114.
Page 81 To secure the computer: Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device.
Page 82: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 83 ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 84: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 85: Ctrl, Fn, And Alt Keys
Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
Page 86: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 87: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options. You can: ❖...
Page 88: Starting A Program From The Run Dialog Box
Learning the Basics Starting a program This example opens WordPad using Windows Click Start, and then All Programs. Click Accessories. Click Windows Explorer. Click My Computer to expand the window. In the left part of the window, click the line that ends in “(C:).” In the left part of the window, under the C: icon, double-click the folder containing the program, in this case Program Files.
Page 89: Saving Your Work
In the Run dialog box: ❖ If you know the program’s location, type the command line. For a program in the Windows program name. Otherwise, type the full file path. For example, to access WordPad, type: c:\Program Files\Windows NT\Accessories\wordpad.exe, click OK. HINT: To run the same program again, click the arrow to the right of the text box and select the command line from the drop-down list.
Page 90 Learning the Basics Saving your work Saving files In your Windows If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
Page 91: Printing Your Work
File names The Windows contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters and numbers on the keyboard plus these characters: _ ^ $ ~ ! # % &...
Page 92: Backing Up Your Work
Learning the Basics Backing up your work To print a file: If your printer is not on, turn it on now. In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print.
Page 93: Restoring Your Work
Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the hard disk.
Page 94: Optical Drive Components
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use.
Page 95 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs” on page Place the disc carefully in the disc tray, label side up.
Page 96: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 97: Playing Optical Media
Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer’s detailed specifications at pcsupport.toshiba.com. Learning the Basics Using the optical drive ® Player control panel works much like an ®...
Page 98: Removing A Disc With The Computer On
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 99: Caring For Optical Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 100: Chapter 3: Mobile Computing
Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
Page 101: Running The Computer On Battery Power
EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See easyguard.toshiba.com Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Page 102: Power Management
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. “Maintaining your battery” on page 115 ®...
Page 103: Using Additional Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 104: Charging The Rtc Battery
Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
Page 105: Monitoring Main Battery Power
NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.
Page 106 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( light ( When the on/off light flashes amber, it indicates that the system is suspended (using the Windows command). Power button Bridge Media Adapter slot light AC power light (Sample Illustration) Power and battery light locations ®...
Page 107: Determining Remaining Battery Power
Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.
Page 108: Setting Battery Alarms
By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance.
Page 109: Power Profiles
To do this: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window Select an appropriate profile for your work environment or create your own custom profile.
Page 110: Using A Hot Key To Set The Power Profile
Mobile Computing Changing the main battery Using a hot key to set the Power Profile You may use a hot key to set the Power Profile. To set the Power Profile: Press pop-up window. (Sample Image) Power Profile pop-up window While continuing to press desired Power Profile.
Page 111: Removing The Battery From The Computer
TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode according to the instructions in Hibernation mode”...
Page 112: Inserting A Charged Battery
Mobile Computing Changing the main battery Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 113 If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up.
Page 114: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 115: Maintaining Your Battery
Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 116: Disposing Of Used Batteries
Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777.
Page 117: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 118: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 119: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 120 Exploring Your Computer’s Features Exploring the desktop NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖...
Page 121: Setting Up For Communications
Setting up for communications To connect to the Internet, or use an online service, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ ®...
Page 122: Connecting A Modem To A Telephone Line
For specific information about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. ® access. If your computer has ®...
Page 123 Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line. Plug one end of a telephone cable (purchased separately) into the modem port on the back of the computer.
Page 124: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖...
Page 125: Connecting To The Internet
Connecting to the Internet To connect to the Internet, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ ®...
Page 126: Internet Features
Exploring Your Computer’s Features An overview of using the Internet Internet features The Internet offers many types of communication tools to help you perform many tasks. ❖ Internet email To send and receive email of your own, you need a mailbox on the Web or an email address.
Page 127: Exploring Audio Features
Exploring audio features You can use your computer to record sounds using an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers. Recording sounds You may record sounds using an optional external microphone or other sound source to the microphone jack.
Page 128: Using External Speakers Or Headphones
Exploring Your Computer’s Features Using PC Cards NOTE The microphone on your computer might be set to Mute. To check this, click Start, All Programs, Accessories, Entertainment, and then Volume Control. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
Page 129: Inserting A Pc Card
The PC Card slot supports hot swapping, which allows you to replace one PC Card with another while the computer is on. Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the side of the computer.
Page 130: Setting Up A Pc Card For Your Computer
Exploring Your Computer’s Features Smart Card Reader Locate the PC Card eject button. Press the PC Card eject button once to pop it out slightly, and push it in to remove the PC Card. The PC Card ejects slightly from the slot. Grasp the edges of the PC Card and slide it out of the slot.
Page 131: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. To prevent damage to the media card and/or Bridge Media Adapter slot, remove the media card before you carry or move the computer.
Page 132: Removing Memory Media
Exploring Your Computer’s Features Using the i.LINK Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the System tray and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
Page 133: Using An Expansion Device
For more information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Toshiba Express Port Replicator with your computer If you purchase an optional Toshiba Express Port Replicator (not shipped with your system), you can connect this device to your computer’s expansion port.
Page 134: Chapter 5: Utilities
❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖...
Page 135: Toshiba Assist
Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 136: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ❖ Start Bluetooth ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® ® Settings ® Local COM Settings...
Page 137: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
Page 138: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 139: Optimize
TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Mobile Extension ❖ TOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist Fn-esse®...
Page 140: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
Page 141: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 142: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 143: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 144: Deleting A User Password
Click OK to exit. Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 145: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 146: Toshiba Hdd Protection Utility
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 147: Fn-Esse
You can assign any key that is not associated with a hot key or a keyboard overlay. ® Starting Fn-esse Click Start, All Programs, Toshiba, Utilities, and then Fn-esse, or click the Hotkey Assignment icon in the Optimize tab of TOSHIBA Assist.
Page 148: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Card Format screen appears.
Page 149: Toshiba Sd™ Memory Boot Utility
Be sure to back up your data to external media before performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, and then SD Memory Boot Utility. The TOSHIBA SD Memory Boot Utility screen appears.
Page 150: Booting From A Bootable Sd Card
Utilities TOSHIBA SD™ Memory Boot Utility Select the drive where the SD card is located. Select Read from a floppy disk. Click Start. NOTE To create a bootable SD card with the Read from an image file option, you need a third-party application.
Page 151: Toshiba Power Saver
The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.
Page 152: Preset Power Profiles
Utilities TOSHIBA Power Saver Preset Power Profiles The preset power profiles are: ❖ Full Power ❖ AC Optimize ❖ High Power ❖ Normal ❖ DVD Playback ❖ Presentation ❖ Long Life These profiles cannot be deleted. It is not recommended to change the settings of these profiles.
Page 153: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, Printers and other Hardware, and then Mouse, or click the Mouse icon in the Optimize tab TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
Page 154: Toshiba Hardware Setup
TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows system. To access it: ❖ Click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
Page 155 USB bus power (DC 5V) to the USB port even when the power of the computer is turned OFF. “Power OFF” includes Standby Mode, Hibernation Mode or shutdown state. TOSHIBA Hardware Setup key. function key and access the wake-on keyboard...
Page 156 Utilities TOSHIBA Hardware Setup This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called “compatible ports”). Compatible ports are USB ports that have the ( ) symbol icon. You can use the “USB Sleep and Charge function” to charge certain USB-compatible external devices such as mobile phones or portable digital music players.
Page 157 Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode-1.
Page 158: Toshiba Zooming Utility
The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the “Hot Keys” on page ® ®...
Page 159: Toshiba Mobile Extension
TOSHIBA Mobile Extension To adjust the settings for the optional Toshiba Express Port Replicator, use the TOSHIBA Mobile Extension utility. To use the TOSHIBA Mobile Extension utility: Click Start, then Control Panel, then Performance and Maintenance. Click TOSHIBA Mobile Extension.
Page 160: Toshiba Button Controls
TOSHIBA Assist button. The TOSHIBA Assist button is located above the keyboard. To access TOSHIBA Button Controls: Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA The Toshiba Controls Properties window appears. (Sample Image) TOSHIBA Button Controls screen Select the button whose function is to be customized.
Page 161: Cd/Dvd Drive Acoustic Silencer
Double-click the icon in the task tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA The CD/DVD Drive Acoustic Silencer screen appears. Click Set Quiet Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
Page 162: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 163: Trusted Platform Module (Tpm)
Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 164: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 165 Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples. The final template will be created from these three samples. NOTE If you do not use a Windows define a new (non-empty) one. This is not necessary, but a password improves the security of your software.
Page 166: Fingerprint Logon
Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
Page 167 Power-on security can be configured to operate with the fingerprint logon feature. If a fingerprint used for power-on security matches a fingerprint in an existing passport, the corresponding user is logged on automatically without having to enter the Windows password. NOTE Your hardware must support Power-on security to use the single logon feature.
Page 168: Control Center
Utilities Fingerprint Authentication Utility Control Center The Control Center contains various functions for fingerprint management and for setting up your fingerprint software. Available options depend on the software status, used hardware, and installed applications. (Sample Image) Main Fingerprint Control Center Window Fingerprints ❖...
Page 169: Password Bank
❖ Fingerprint Storage Inspector—Opens the Fingerprint Storage Inspector dialog where you can see the contents of your fingerprint storage. Help ❖ Get help information—Displays this help. The help files in other languages (depending on your installation) are located in the mui subfolder of your installation folder. About ❖...
Page 170 Utilities Fingerprint Authentication Utility The Biomenu contains the following menu options: ❖ Lock computer—Locks your computer. Use the reader to unlock the computer again. ❖ Registered Sites—Displays a list of your Web pages registered by Password Bank. To display and fill in a registered page in your default Web browser, click it in the list.
Page 171 Fingerprint Authentication Utility These hints can be turned off in the Password bank tab of the User Settings dialog. Replaying registrations with multiple forms Password Bank registers forms, not pages. If a page contains several forms, each form requires a separate registration. If a page contains several forms, replaying works as follows: ❖...
Page 172 Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 173: Care And Maintenance Of Your Fingerprint Reader
Care and maintenance of your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails or any hard or sharp objects.
Page 174: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this...
Page 175: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 176 If Something Goes Wrong Problems that are easy to fix Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
Page 177: Problems When You Turn On The Computer
Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.
Page 178 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 179: The Windows Operating System Is Not Working
The Windows® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at Bulletin Step-Charging the computer’s battery (click the ® Ask Iris Connect the AC adaptor to a different power outlet, preferably in a different room.
Page 180: Using Startup Options To Fix Problems
If Something Goes Wrong The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: Restart your computer.
Page 181: The Windows Operating System Can Help You
Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 182: A Plan Of Action
If Something Goes Wrong Resolving a hardware conflict A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be time- consuming and frustrating.
Page 183: Fixing A Problem With Device Manager
Plug and Play With Plug and Play and the operating system, avoiding hardware conflicts is easy. Plug and Play is a computer standard that helps the system BIOS (basic input/output system) and the operating system to automatically assign system resources to Plug and Play- compliant devices.
Page 184 If Something Goes Wrong Resolving a hardware conflict Disabling a device Click Start, Control Panel, then click Performance and Maintenance. Click the Administrative Tools icon. Double-click Computer Management, then click Device Manager. Select the specific device from the device category. To expand a device category, double-click the category.
Page 185: Memory Problems
❖ The Driver tab, which displays the drivers being used by the device. The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present. Click Troubleshoot... A Help and Support window for that device appears. For more information about Device Manager, refer to Windows online Help.
Page 186: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
Page 187: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 188: Display Problems
If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 189 The built-in screen flickers. Some flickering is a normal result of the way the screen produces colors. To reduce the amount of flickering, try using fewer colors. To change the number of colors displayed: Right-click in a blank area of the Windows Click Properties, and then the Settings tab.
Page 190: Disk Drive Problems
If Something Goes Wrong Resolving a hardware conflict Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
Page 191: Optical Drive Problems
Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
Page 192: Sound System Problems
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with a data optical disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 193: Pc Card Problems
If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud.
Page 194 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate PC Card, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status.
Page 195: Printer Problems
A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems.
Page 196: Modem Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ®...
Page 197 Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
Page 198 If Something Goes Wrong Resolving a hardware conflict ❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). ❖ Click Start, then click Run... ❖ Enter ❖ Enter Enter ❖...
Page 199: Dvd Operating Problems
“Checking device properties” on page 184 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 200 If Something Goes Wrong DVD operating problems Jumping video lines appear around the DVD-ROM video window. To change the screen’s display resolution: Click Start, Control Panel. The Control Panel window appears. Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears.
Page 201: Develop Good Computing Habits
Click and hold the up arrow by the list or move the slide to the top. Click None. Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes.
Page 202: Data And System Configuration Backup In The Windows ® Operating System
If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Page 203 An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 204 If Something Goes Wrong Develop good computing habits A Windows This window will be referred to as “the CD window.” Open a second Windows then My Computer. In this second window, browse to the files you wish to back up. Click the down-pointing arrow at the upper-right of the window (to the left of the Go button) to see a list of locations that includes My Documents—a likely location of your data.
Page 205 Favorites (bookmarks) for Internet Explorer Follow these steps to back up your Favorites for Internet Explorer (ver 5.0 or newer): In Internet Explorer The Import/Export Wizard will appear. Click Next. Click Export Favorites, Next. (To restore the Favorites to the hard disk drive later you would select Import Favorites from this list.) A list of your Favorites folders will appear, with the top-level...
Page 206 If Something Goes Wrong Develop good computing habits the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see with the Windows® operating system” on page ❖ Have your factory Restore/Reconfiguration CD(s) on hand in case you need any files from them.
Page 207: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
Page 208: Contacting Toshiba
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 209: Other Toshiba Internet Web Sites
Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Page 210 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road...
Page 211: Appendix A: Hot Keys
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
Page 212: With A Password
Hot Keys Password security With a password The Fn + F1 key combination turns off the display and activates instant security. If you set a blank screen saver, pressing the Fn + F1 key combination to activate instant security will cause the screen to go blank.
Page 213: Power Profile
(Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see “TOSHIBA Power Saver” on page Standby mode This hot key places the computer into Standby mode.
Page 214: Hibernation Mode
Hot Keys Hibernation mode Hibernation mode This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box.
Page 215: Display Modes
Display modes This hot key cycles through the power-on display options. The display modes are: ❖ ❖ ❖ ❖ (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 216: Disabling Or Enabling Wireless Devices
❖ Disabling or enabling the Toshiba Dual Pointing Device This hot key enables/disables the Toshiba Dual Pointing Device. For more information on using the Toshiba Dual Pointing Device, see page (Sample Image) Disable and enable Toshiba Dual Pointing Device windows...
Page 217: Keyboard Hot Keys
Keyboard hot keys This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution. [Space bar] Hot Keys Keyboard hot keys...
Page 218: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 219: Appendix C: Using Configfree ® With Your
Appendix C Using ConfigFree Toshiba Computer NOTE All references to Bluetooth Bluetooth ® ConfigFree communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks. NOTE For more information on using ConfigFree, see the ConfigFree online Help.
Page 220: Getting Started
Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon on the Taskbar is displayed with an “X.”...
Page 221 ® Using ConfigFree with your Toshiba Computer Getting Started When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities.
Page 222: Configfree ® Utilities
The Connectivity Doctor displays the following information: ❖ WEP (Used, not Used) ❖ Wired connection line (link speed) ❖ Wireless connection line (signal strength and link speed) ❖ Location of wireless communication switch (identified with a yellow arrow) ® with your Toshiba Computer ® Utilities...
Page 223 ® Using ConfigFree with your Toshiba Computer ® ConfigFree Utilities ❖ Status of wireless communication switch (on or off) (Sample Image) Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
Page 224: Search For Wireless Devices
The Search for Wireless Devices utility searches for wireless LAN and Bluetooth displays information about them on a virtual map. To search for wireless devices: Click the ® with your Toshiba Computer ® Utilities When checked, the ConfigFree system tray. Displays ConfigFree setting screen.
Page 225 The Search for Wireless Devices feature identifies if a device is IEEE 802.11a, b, or g. It also includes an option to display hidden access point availability. (Sample Image) Viewing Wi-Fi ® with your Toshiba Computer ® ConfigFree Utilities ®...
Page 226 Drag and drop the device you want to connect to the computer icon at the center of the map. The Wireless Settings screen appears. (Sample Image) Dragging a device to the Access Point (Sample Image) Wireless settings screen ® with your Toshiba Computer ® Utilities ® Launcher. ®...
Page 227 Transferring files using Bluetooth There are several ways to use Bluetooth devices. To select the device using the Bluetooth ❖ Open the Bluetooth ® with your Toshiba Computer ® ConfigFree Utilities ® devices ® ®...
Page 228 (Sample Image) Dragging the file to the Bluetooth Or, you can right-click the file and select Send to Bluetooth Devices. (Sample Image) Selecting Send to Bluetooth Choose a file recipient. ® with your Toshiba Computer ® Utilities ® Launcher. ®...
Page 229: Profile Settings
Dial-up connection settings for the default connection ❖ File and printer sharing settings ❖ Printer settings for the default printer ❖ Bluetooth ® with your Toshiba Computer ConfigFree ® device ® device: ® profiles are useful for easily switching ®...
Page 230 C:\Program Files\Internet Explorer\IEXPLORE.EXE Click OK. Press to show more capture options (Sample Image) Add Profile screen ® with your Toshiba Computer ® Utilities icon in the system tray. icon at the bottom of the screen to display more ®...
Page 231: Configfree ® Summit
The SUMMIT utility uses the following types of connections: ❖ Wireless LAN via Access Point ❖ Wireless LAN via Ad Hoc ❖ LAN (same subnet) ® with your Toshiba Computer ConfigFree ® SUMMIT utility is a convenient way to share files ® Utilities...
Page 232 Files can be shared with one user or all users attending the meeting. ❖ To share a file with one user, drag and drop the file on the user’s icon. ® with your Toshiba Computer ® Utilities ® PAN/LAP Select users...
Page 233 If you are the Host of the summit, and drag a file to the center of the SUMMIT table, it will automatically be sent to all SUMMIT users who can then accept or decline the file as desired. (Sample Image) Sharing a file with all users ® with your Toshiba Computer ® ConfigFree Utilities...
Page 234 Right-click the file and choose a file recipient. Click Send. An Access Point may not always be available. To find out how to use Quick Connect to launch ConfigFree Summit, see Toshiba Device” on page ® with your Toshiba Computer ®...
Page 235: Quick Connect
NOTE Because the wireless LAN’s default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’s connection setting to Infrastructure mode to match the settings on the projector.
Page 236 ❖ If you close ConfigFree. Direct Link Toshiba Device When Access Point is not available, use the Direct Link Toshiba Device feature to connect your computer in Ad Hoc (peer-to-peer) mode and use the Summit feature. To use this feature:...
Page 237: Using The Automatic Switch
Using ConfigFree wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on. This feature is...
Page 238: Semi-Automatic Switch Feature
Several profiles can be defined for a single SSID. In this case, several notification windows are displayed. By clicking these windows, you can switch to the profile for that location. ® with your Toshiba Computer icon in the system tray.
Page 239: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 240 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 241 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 242 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 243 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 244 Glossary default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 245 double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
Page 246 Glossary file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a disk that keeps track of the location of files stored on the disk.
Page 247 Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 248 Glossary liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 249 network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 250 Glossary pointing device — Any device, such as the TouchPad or a mouse, that enables you to move the cursor on the screen. port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor —...
Page 251 ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up.
Page 252 Glossary universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
Page 253: Index
46 not charging 186 power profile 213 power profile hot key 110 real-time clock (RTC) 102 removing 111 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 131 removing memory media 132 button power 49 start 120...
Page 254 Index click 66 communications network connection 122 set up 121 system resources 182 compact disc positioning 95 compact discs handling 95 removing 98 computer caring for 80 cleaning 80 moving 80 non-system disk or disk error message 178 not accessing disk drives 177 running on battery power 101 setting up 42 warning resume failure message...
Page 255 exploring the desktop 118 external monitor not working 189 mouse 68 external diskette drive connecting 71 external display, adjusting 68 FAT (File Allocation Table) 190 file extensions 91 file, backing up 83 files backing up 92 printing 92 restoring 93 saving 89 fingerprint authentication 164...
Page 256 Index keyboard character keys 84 function keys 85 hot keys 217 not working 177 overlay keys 86 troubleshooting 187 using 84 Windows® special keys 85 keyboard, external 68 keyboard, full-size 84 lock computer, using 80 main battery removing 111 memory adding 49 problem solving 185 removing memory module slot...
Page 257 189 checking device properties 184 computer hangs when PC Card inserted 194 computer will not power up 177 contacting Toshiba 207 corrupted/damaged data files 191 Device Manager 183 disabling a device 184 disk drive is slow 190...
Page 258 68 Toshiba registering computer 43 worldwide offices 209 TOSHIBA Assist 135 TOSHIBA Button Controls 160 Toshiba Dual Pointing Device 65 TOSHIBA Hardware Setup 154 Toshiba online resources 99 traveling tips 117 troubleshooting DVD player general problems 199...
Page 259 Toshiba Dual Pointing Device 65 Utilities 134 utilities Power Saver 151 video projector adjusting display 68 warranty limited warranty 38 Web 124 Web sites 208 Wi-Fi® wireless networking 121 Windows Media® Player 96 Windows Media® Player icon 119 Windows®...

This manual is also suitable for:

A9-s9019x A9-s9020x A9-sp6804 Tecra a9-st9002 Tecra a9 series

Toshiba A9-S9018X User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys

Appendix B: Power Cord/Cable Connectors

Appendix C: Using Configfree ® with Your

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Summary of Contents for Toshiba A9-S9018X