Lenovo ThinkPad L14 Gen 2 User Manual
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Lenovo ThinkPad L14 Gen 2 User Manual

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  • Page 1 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (December 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Chapter 6. CRU replacement ..37 Lenovo apps ....CRU list ....
  • Page 4 Appendix B. Compliance Lenovo Customer Support Center ..information ....61 Purchase additional services..

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view L14 Gen 2 © Copyright Lenovo 2020...
  • Page 8 L15 Gen 2 ThinkShutter (Camera cover)* IR camera* / Camera* Microphone Touch screen* ® TrackPoint pointing stick Fingerprint reader* TrackPoint buttons Power button Trackpad NFC* * for selected models ThinkShutter Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect your privacy. L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 9 Related topics • “Log in with your face ID (for selected models)” on page 28 • “Use the touch screen (for selected models)” on page 14 • “Log in with your fingerprint” on page 27 • “Use the TrackPoint pointing device” on page 12 •...

  • Page 10: Side View

    Side view Security-lock slot Audio connector ® Thunderbolt™ 4 connector (USB-C Power connector Nano-SIM-card tray* Ethernet connector Smart-card slot* microSD card slot * for selected models Related topics • “Lock the computer” on page 27 • “Charge the computer” on page 21 •...
  • Page 11 Chapter 1 Meet your computer...

  • Page 12: Bottom View

    Bottom view Speaker Specifications For detailed specifications of your computer, go to https://psref.lenovo.com. USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 13 • Connect to USB-C accessories to help expand your computer • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • Thunderbolt 3 connector (USB-C) • Thunderbolt 4 connector (USB-C)
  • Page 14 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 15: Chapter 2. Get Started With Your Computer

    Note: The cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. To establish a cellular connection: 1. Turn off the computer. © Copyright Lenovo 2020...

  • Page 16: Turn On The Airplane Mode

    2. Locate the nano-SIM card slot and insert the nano-SIM card as shown. Note the orientation of the card and ensure that it is seated correctly. 3. Turn on the computer. 4. Click the network icon, and then select the cellular network icon from the list.
  • Page 17 Enable / disable wireless Open / collapse notification center Answer incoming calls This function only works with some apps, such as Skype for Business 2016 and Microsoft Teams 1.0. By default, the function works with Skype for Business 2016. You can change the default setting on the Vantage app.

  • Page 18: Use The Trackpoint Pointing Device

    Go to beginning Go to end Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard.

  • Page 19: Use The Trackpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Right-click zone Left-click zone Chapter 2 Get started with your computer...

  • Page 20: Use The Touch Screen (For Selected Models)

    Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: •...
  • Page 21 Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in Swipe from the right: open action center Swipe from the left: view all open windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2...

  • Page 22: Connect To An External Display

    Maintenance tips: • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. •...
  • Page 23 Change display settings 1. Right-click a blank area on the desktop and select Display settings. 2. Select the display that you want to configure. 3. Change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display.
  • Page 24 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 25: Chapter 3. Explore Your Computer

    The description of features might be different from that on your actual user interface. Lenovo Quick Clean Depending on the model, your computer might support the Lenovo Quick Clean feature. The preinstalled Lenovo Quick Clean enables you to temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device for cleaning.

  • Page 26: Manage Power

    • Quiet mode: the quietest fan noise • Balanced mode: balanced performance and fan noise • Performance mode: the highest performance and normal fan noise on ac power on battery power Do the following to select the preferred mode: 1. Click the battery status icon in the Windows notification area. 2.

  • Page 27: Charge The Computer

    Use P-to-P 2.0 (Peer to Peer 2.0) charging function The USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.

  • Page 28: Change The Power Settings

    Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers. Change the power settings ® For ENERGY STAR compliant computers, the following power plan takes effect when your computer has been idle for a specified duration:...

  • Page 29: Use A Smart Card Or Microsd Card (For Selected Models)

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

  • Page 30: Docking Station

    Docking station You can use the following docking stations to extend the capacity of your computer: • ThinkPad Basic Docking Station • ThinkPad Pro Docking Station • ThinkPad Ultra Docking Station Side connectors of docking stations Figure 1. ThinkPad Basic Docking Station Figure 2.
  • Page 31 1. Connect the docking station to ac power. 2. Disconnect the cables and devices from the left side of the computer. 3. Turn the system lock key to the unlocked position ( 4. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown until you hear a click.
  • Page 32 Detach a docking station Note: ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 1 in the following instruction. 1. Turn the system lock key to the unlocked position ( 2.

  • Page 33: Chapter 4. Secure Your Computer And Information

    Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...

  • Page 34: Log In With Your Face Id (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.

  • Page 35: Set, Change, Or Remove A Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 36: Associate Your Fingerprints With Passwords (For Selected Models)

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.
  • Page 37 When you start the computer again, you can use your fingerprints to log in to the computer without entering your Windows password, power-on password, or hard disk password. To change settings, press F1 to enter the UEFI BIOS menu, and then select Security ➙ Fingerprint. Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords.
  • Page 38 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 39: Chapter 5. Configure Advanced Settings

    2. Select the device that you want the computer to start from and press Enter. Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. © Copyright Lenovo 2020...

  • Page 40: Recovery

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com...

  • Page 41: Create And Use A Recovery Usb Device

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
  • Page 42 • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 43: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 44: Replace A Cru

    3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1.

  • Page 45: Memory Module

    Removal procedure Installation procedure Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Chapter 6 CRU replacement...

  • Page 46: Wireless Wan Card (For Selected Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.

  • Page 47: Hard Disk Drive Assembly (For Selected Models)

    Removal procedure Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, peel off the film first. Hard disk drive assembly (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: The internal storage drive is sensitive.

  • Page 48: Solid-State Drive (For Models With Hard Disk Drive)

    Removal procedure M.2 solid-state drive (for models with hard disk drive) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 49: Solid-State Drive (For Models Without Hard Disk Drive)

    • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

  • Page 50: Keyboard

    • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 51 For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Removal procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps.
  • Page 52 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Installation procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 53 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.

  • Page 54: Usb And Audio Board (For L14 Gen 2 Only)

    5. Connect the ac power adapter and all disconnected cables to the computer. USB and audio board (for L14 Gen 2 only) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.

  • Page 55: Chapter 7. Help And Support

    • From the Vantage app. See “Install Windows 10 and drivers” on page 35 and Where can I get the latest device “Update UEFI BIOS” on page 33. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com © Copyright Lenovo 2020...

  • Page 56: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 54. Message Solution The computer turned off because the battery power is low.

  • Page 57: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.

  • Page 58: Self-Help Resources

    • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...

  • Page 59: Call Lenovo

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.

  • Page 60: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 61: Purchase Additional Services

    Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services Service availability and service name might vary by country or region. Chapter 7 Help and support...
  • Page 62 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 63: Appendix A. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 64 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 65 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 66 Many product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at https://www.lenovo.com/accessories Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 67 • TP00120F1* • TP00120F3* • TP00120F5* • TP00120F6* • TP00120F7* • ThinkPad L14 Gen 2 • TP00120F8* • 20X1 • ThinkPad L14 Gen 2 LTE (for • TP00120F9* • 20X2 mainland China only) • TP00120FA* • TP00120FB* • TP00120FC* • TP00120FF* •...
  • Page 68 Conformity The following information refers to the products: Product name Machine type(s) ThinkPad L14 Gen 2 20X1 and 20X2 ThinkPad L15 Gen 2 20X3 and 20X4 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 69 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 70 • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Regulatory labels Depending on your country or region, you can find the government-required regulatory information through one of the following methods: • On a physical label attached to the outside of your computer shipping carton •...
  • Page 71 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 72: Trademarks

    Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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