Table of Contents
VII.
Technical Training
A. Overview
The imageRUNNER 2020 Series eLearning Course has been developed to
provide the technician with the knowledge required for installing, upgrading,
servicing, and maintaining imageRUNNER 2020 Series units in the field. This
eLearning
imageRUNNER 2020 Series.
This course will focus on basic features and functions, functional systems,
accessories, disassembly and component identification, servicing procedures,
and troubleshooting tips.
B. Certification
• imageRUNNER 2016
• imageRUNNER 2016i
• imageRUNNER 2020
• imageRUNNER 2020i
C. Who Should Attend
Technicians who are required to install, service, or support imageRUNNER
2020 Series machines should attend.
Note: The Systems & Technical Support Division will be limiting
imageRUNNER 2016/2020 Series live phone based technical support to
those technicians who have successfully completed or who are enrolled in the
training program. Self-Service Support (software downloads, knowledgebase,
support forums, technical publications) will continue to be available through
our e-Support Center for all Technicians and Systems Engineers (refer to the
Technical Support section for entitlement details).
D. Prerequisites
• Basic computer knowledge
E. Training Facilities
This eLearning course can be conducted at any Dealer facility that is suitable
for student learning. The imageRUNNER 2020 Series eLearning Course can
be accessed in the eLearning Center on the e-Support website.
F. What the Course Covers
•
Specifications
•
Key Operations
•
Service Mode
•
Control System
•
Original Exposure System
•
Document Feeder
•
Image Formation System
imageRUNNER 2016/2020 Series Service Guide
course
will
provide
imageRUNNER 2016/2020 Series Service Guide
a
complete
understanding
•
Media Transport System
•
Duplexing
•
Fixing System
•
Delivery Options
•
Print Operations
•
FAX Operations
•
Maintenance & Servicing
Rev. 0
of
the
November2005 Page 17
- Quick Links:
- Table of Contents
- Product Overview
- Configuration
Hide quick links:
Table of Contents
