How To Save A Service Report - Bosch CIP5000 Series User Manual

CIP5000 series storage

21.3

A service report is a detailed report that contains the configuration and status of all

components in the RAID system. A support technician or field engineer may request a service

report for diagnosis and troubleshooting.

Subsystem information

To save a system configuration file:

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Once you have created a service report file, you can email it to your technical support

representative.

The Service Report includes the following topics:

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Bosch Security Systems B.V.

Click the Subsystem icon (IP address and device name) in the tree view to open the

Subsystem information display.

Click the Save button in the Save System Service Report row of the information display.

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Information for the report is collected and compiled. This can take a few minutes,

depending on the size of your RAID system.

Locate the path where you want to save the file on the host PC, and click the Save button

in the pop-up menu.

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The report is saved as a compressed HTML file on your host PC.

Double-click the downloaded file to extract it.

Double-click the report to open it in your default browser.

About - Report utility

BBM Info - Bad Block Manager

BGA Summary - Status and settings

Buzzer Info

Controller Info

Disk Array Info

Disk Array Dump info

Disk Array Verbose Info

Enclosure Info

Error Table Info

Event Info - NVRAM

Event Info - Runtime

LogDrive Info - Basic logical drive information

LogDrive Dump Info - Diagnostic information

Logical Drive Verbose Info - Full logical drive information

Network Info - Virtual port

Phydriv Info - Basic physical drive information

Phydriv Verbose Info - Full physical drive

SWMGT Info - Software management

User manual

Troubleshooting | en

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2019-10 | V01 | F.01U.380.030