The Power Off and Sleep Timers ....................... 30 Changing the Sleep Timer Setting ....................30 Changing the Power Off Timer Setting ..................31 Epson Connect Solutions for Smartphones, Tablets, and More ............33 Setting Up Epson Connect Services....................33 Using Epson Email Print ....................... 34 Using the Epson iPrint Mobile App ....................
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Using the Mopria Print Service ......................37 Using Fire OS Printing ........................38 Using Windows 10 Mobile Printing ....................38 Using Epson Print and Scan App with Windows Tablets ..............39 Voice-activated Printing ........................39 Wi-Fi Networking ............................41 Network Security Recommendations ....................41 Wi-Fi Infrastructure Mode Setup......................
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Printing from a Computer ......................... 70 Printing with the Standard Epson Printer Software - Windows ............70 Selecting Basic Print Settings - Windows ..................71 Print Quality Options - Windows ....................73 Multi-Page Printing Options - Windows..................73 Selecting Double-sided Printing Settings - Windows ..............74 Double-sided Printing Options - Windows.................
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Checking Cartridge and Maintenance Box Status - Windows............113 Checking Cartridge and Maintenance Box Status - Mac ............. 116 Purchase Epson Ink Cartridges and Maintenance Box ..............118 Ink Cartridge and Maintenance Box Part Numbers..............118 Removing and Installing Ink Cartridges.................... 119 Printing with Black Ink and an Expended Color Cartridge ..............
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Solving Problems ............................ 144 Checking for Software Updates......................144 Product Status Messages ........................ 145 Running a Product Check ........................ 147 Resetting Control Panel Defaults ..................... 149 Solving Power and Battery Problems ....................150 Product Does Not Turn on ......................151 Product Does Not Turn Off ......................
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Border Appears on Borderless Prints ..................166 Incorrect Characters Print......................167 Incorrect Image Size or Position ....................167 Slanted Printout ........................... 168 Solving Print Quality Problems ......................169 White or Dark Lines in Printout ....................169 Blurry or Smeared Printout ......................170 Faint Printout or Printout Has Gaps .....................
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FCC Compliance Statement......................194 Binding Arbitration and Class Waiver ....................195 Trademarks ............................198 Copyright Notice..........................199 A Note Concerning Responsible Use of Copyrighted Materials........... 200 Default Delay Times for Power Management for Epson Products ..........200 Copyright Attribution ........................200...
Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons power button The LCD screen The arrow buttons and the OK button; navigate menus cancel button; stops printing or returns to the previous screen Parent topic: Using the Control Panel The LCD Screen Plain Paper Density Setting icon Network status...
Battery status Ink and maintenance box status Color Adjustment icon Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Icons Description The battery is fully charged. The battery is running low. The battery is too hot or too cold.
Icons Description Print density has been increased. The color has been adjusted. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. Moves the cursor left or right Switches between characters and numbers or symbols Enters a space Deletes the previous character...
Changing LCD Screen Language You can change the language used on the LCD screen. 1. From the home screen, select Menu and press the OK button. You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3.
You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Quiet Mode and press the OK button. 4. Select On and press the OK button. Parent topic: Using the Control Panel Printer Parts Locations...
Printer Parts - Top Micro USB port Power inlet Rear paper feed Edge guide Printer cover Control panel Output slot power light battery charging light Parent topic: Printer Parts Locations...
• If the battery runs out quickly even after it is fully charged, it may be at the end of its service life. Contact Epson to replace the battery. • If you do not use the printer for a long time, charge the battery on a regular basis to avoid letting it run out.
1. Connect the power cord to the AC adapter and connect the AC adapter to the product. 2. Plug the other end of the power cord into an electrical outlet. Parent topic: Battery Charging Charging the Built-in Battery Using the USB Cable You can charge the built-in battery by connecting the included micro USB cable to a computer or any compatible USB power source, including some automobiles.
Use this part number to order an optional battery: C12C934941 Note: Epson recommends the use of a genuine Epson battery. Epson cannot guarantee the quality or reliability of non-genuine batteries. The use of a non-genuine battery may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
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Caution: Do not touch the area shown or allow it to get wet. Do not allow paper clips or other metal objects to contact this area; otherwise the product may be damaged. 4. Place the product on its side and insert the battery as shown. Press the battery down until it clicks into place.
6. Check the status of the battery on the home screen. Icons Description The optional battery is fully charged. The optional battery is running low. The optional battery is too hot or too cold. Select Menu > Battery to check the battery status.
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3. Push the button on the side of the battery and pull the battery off. 4. Insert the rear cover as shown and push it in until it clicks into place.
Parent topic: Using the Optional Battery Charging the Optional Battery You can charge the optional battery using the AC adapter whether it is attached to the product or not. It takes approximately 2.5 hours for the battery to fully charge. 1.
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Note: The icon appears on the LCD screen while the battery is charging. Battery is not attached to the product Note: The battery charging light turns on while the battery is charging. Parent topic: Using the Optional Battery...
Battery Safety Instructions Follow these battery safety instructions when using the printer. • If the battery is not fully charged within the specified time, stop charging. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire. • Do not place the product in a microwave oven or high-pressure container. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire.
• If the battery overheats, or becomes discolored or deformed, remove the battery from the product and do not use it. • Do not connect the battery to an electrical outlet or to a car cigarette lighter socket. • Do not solder any item onto the battery. •...
You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Sleep Timer and press the OK button. You see this screen: 4. Select the desired time period before the product goes to sleep and press the OK button. Parent topic: The Power Off and Sleep Timers Changing the Power Off Timer Setting...
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1. From the home screen, select Menu and press the OK button. You see this screen: 2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Power Off Timer and press the OK button. You see this screen: 4.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Wi-Fi Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages from your device or from popular cloud services such as Box, Dropbox, Evernote, Google Drive, or Microsoft OneDrive.
4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions in the Quick Guide and install the necessary software. The installer program guides you through network setup. 1.
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5. If you see the following screen, enter your wireless password (or network name and then password). • Press the arrow buttons to highlight a letter or function button and press the OK button to select it. • Select A1# to enter uppercase letters, numbers, or symbols. •...
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product enters access point mode and the product itself acts as the network access point for up to 8 devices.
Connecting to a Mobile Device You can connect a mobile device directly to your product without a wireless router or access point. Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the product.
Enabling Wi-Fi Direct Mode (Simple AP) You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. To change the Wi-Fi Direct network name or password, follow the link at the end of this topic. 1.
Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network. You can also change the frequency range or reset the WiFi Direct settings, if necessary. 1.
Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the frequency range. You cannot re-connect from devices that do not support 5 GHz frequency range when changing to 5 GHz. •...
3. Select Wi-Fi (Recommended) and press the OK button. 4. Press the arrow buttons to select Push Button Setup (WPS) and press the OK button. 5. Follow the instructions on the LCD screen to complete WPS setup. Your product should now display a Wi-Fi symbol on the LCD screen. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet...
Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. From the home screen, select Menu and press the OK button. 2. Press the arrow buttons to select Network Settings and press the OK button. You see this screen: 3.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
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Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
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Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
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Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
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Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions in the Quick Guide. Parent topic: Changing or Updating Network Connections...
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. From the home screen, select Wi-Fi Setup and press the OK button.
Loading Paper and Envelopes Selecting the Paper Source Settings - Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Loading Paper and Envelopes You can load envelopes and paper up to this size in the rear paper feed: Legal (8.5 ×...
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3. Do one of the following: • Load paper in the rear paper feed behind the tabs, with the glossy or printable side faceup. • Load an envelope with the flap edge facedown and to left, as shown.
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• Load one sheet of hole-punched paper as shown. 4. Slide the edge guide against the paper, but not too tightly.
Note: Make sure the paper fits under the tab on the edge guide. If you cannot move the edge guide, make sure the guide on the right is in the correct position as shown. Slide the edge guide all the way left and the guide on the right all the way right.
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You see this screen: 3. Select Paper Source Settings and press the OK button. Note: To turn off automatic display of the paper settings screen after you load paper in the product, set the Paper Configuration setting to Off. If you do this, you will not be able to use AirPrint. 4.
Paper or Media Type Settings - Control Panel Paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
(U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 ×...
• Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Size • 4 × 6 inches (102 × 152 mm) Parent topic: Loading Paper Paper or Media Type Settings - Printing Software...
You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2.
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You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 6.
12. To preview your job before printing, select Print Preview. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks...
Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: You will need to print one side and flip the paper over manually to print the other side. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job.
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Select the Booklet checkbox to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
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4. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Text Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
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You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the...
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3...
Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems.
2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software Updates Printing with the Built-in Basic Driver - Windows You can print from any Windows computer, even if you do not have the product CD or an Internet connection, as described in these sections.
4. Follow the instructions on the LCD screen to connect the product and computer using the micro USB cable and press the OK button. 5. Go to Computer, My Computer, or This PC on the computer and double-click EPSON > SETUP. 6. Follow the on-screen instructions to complete the installation.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
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You see this screen: 7. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select a Color option: •...
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You see this screen: 10. Select the size of the paper you loaded as the Paper Size setting. 11. Click OK to save your settings. 12. On the next screen, click OK or Print to start printing. Parent topic: Printing with the Built-in Basic Driver - Windows Related references Paper or Media Type Settings - Printing Software Related tasks...
Adjusting Print Density You can increase print density to darken your prints on plain paper. This is especially useful when you print with the built-in basic driver, which does not include density adjustment settings. Note: Increasing density may reduce print speed. 1.
Parent topic: Printing with the Built-in Basic Driver - Windows Adjusting Color You can use the product's control panel to lighten or darken the colors in your prints. This is especially useful when you print with the built-in basic driver, which does not include color adjustment settings. 1.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
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You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
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You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
11. Select the Borderless checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the other available print options. Print Quality Options - Mac Print Options - Mac Parent topic:...
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac...
Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.
Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when color ink is expended. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Checking Print Status - Mac Parent topic: Printing on a Mac Related references Printing Preferences - Mac Related tasks Selecting Basic Print Settings - Windows Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
• To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Cancelling Printing Using a Product Button If you need to cancel printing, press the cancel button on your product. Parent topic: Printing from a Computer...
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
The ink and maintenance box status is displayed as shown: Note: The displayed levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
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Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
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You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
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• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
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3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the bottom of the ink cartridge as shown to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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5. Remove the new ink cartridge from the package and remove the yellow tape. Caution: Do not touch the areas shown below. Doing so may prevent normal operation and printing. 6. Remove the cap from the cartridge and store it so you can recap the ink cartridge before storing or disposing of it.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and an Expended Color Cartridge When the color ink cartridge is expended, you can temporarily continue printing from your computer...
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
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4. Select Driver or Options. You see a screen like this: 5. Select On as the Permit temporary black printing setting. 6. Click OK. 7. Close the utility window. 8. Load plain paper or an envelope in your product. 9. Access the print settings in your print application. 10.
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
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1. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 2. Turn off the product and disconnect the power cord and USB cable. 3. Close the cover and turn the product upside-down. 4.
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5. Slide the maintenance box as shown and pull it out. Caution: Do not touch the areas shown below. Doing so may prevent normal operation and cause ink to leak. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Using the Product Control Panel Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
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You see this screen: 3. Press the arrow buttons to select Maintenance and press the OK button. 4. Press the arrow buttons to select Nozzle Check and press the OK button. You see this screen: 5. Press the OK button. The nozzle check pattern is printed.
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6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. •...
Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
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4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
You see this screen: 5. Press the OK button to clean the print head. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. When the cleaning cycle is finished, you see a message on the LCD screen.
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2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
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5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning •...
Related topics Loading Paper Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality...
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You see this screen: 5. Press the arrow buttons to select Vertical Alignment or Horizontal Alignment and press the OK button. 6. Press the OK button again to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 7.
Horizontal alignment 8. Press the OK button when you are finished. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Path Using the Product Control Panel You can clean the paper path using the control panel on your product. 1.
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4. Press the arrow buttons to select Paper Guide Cleaning and press the OK button. 5. Follow the on-screen instructions to clean the paper path. 6. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality...
• Take extra ink cartridges and a spare maintenance box. Caution: Observe the following precautions when carrying or transporting the product: • When traveling by airplane, Epson recommends handling the product as a carry-on. Contact the airline to confirm that you can take the product in the passenger cabin.
If print quality has declined when you print again, clean and align the print head. Parent topic: Transporting and Cleaning Your Product Related concepts Purchase Epson Ink Cartridges and Maintenance Box Print Head Cleaning Print Head Alignment Battery Charging Cleaning Your Product To keep your product working at its best, you should clean it whenever necessary.
Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
A printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. E-11 The ink pad is at the end of its service life. Turn off the product and contact Epson for support. E-12 The maintenance box is full.
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During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this...
If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic:...
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You see this screen: 4. Press the arrow buttons to select Maintenance and press the OK button. 5. Press the arrow buttons to select Nozzle Check and press the OK button. You see this screen: 6. Press the OK button. The nozzle check pattern is printed.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
2. Press the arrow buttons to select Restore Default Settings and press the OK button. 3. Select one of these options and press the OK button: • Network Settings: Resets all network settings. • All Except Network: Resets all control panel settings, except for network settings. •...
Product Does Not Turn on If your product does not turn on, try these solutions: • Hold down the power button for a few seconds. • Make sure the power cord is securely plugged in. • Make sure the battery is charged. Parent topic: Solving Power and Battery Problems Related concepts...
Related topics The Power Off and Sleep Timers Battery Does Not Charge From Computer If you are unable to charge your product by connecting it to a computer, try these solutions: • Check the battery setting on the product control panel. 1.
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Product Does Not Appear in Mac Printer Window Wireless Network Connection is Unstable on a Mac Cannot Print Over a Network Parent topic: Solving Problems Related references Product Status Messages Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: •...
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the maximum number of devices connected to your product (8).
4. Download your product software from the Epson website using the instructions in the Quick Guide. • If you have replaced your router, reinstall your product software to connect to the new router.
If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Cannot Print Over a Network If you cannot print over a network, try these solutions: •...
Related topics Wi-Fi Networking Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems in the Rear Paper Feed Paper Jam Problems Inside the Product Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: •...
Paper Specifications Related topics Loading Paper Paper Jam Problems in the Rear Paper Feed If paper has jammed in the rear paper feed, remove it as shown here. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems Inside the Product If paper has jammed inside the product, remove it as described here.
2. Remove the jammed paper. Caution: Do not touch the flat white cable or translucent part inside the product. 3. Close the inner cover. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. •...
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. •...
Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Extended Settings - Windows Selecting Basic Print Settings - Windows Selecting Printing Preferences - Mac Selecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
• Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints.
• Make sure the part on the right side of the rear paper feed slot is all the way on the right, then reload paper. • Make sure you selected the correct margins for your paper size in your printing program. •...
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper Specifications...
Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Printing Software Related tasks Cleaning Your Product Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: •...
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • For best results, use genuine Epson paper.
Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Compatible Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac...
In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.),...
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You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package.
Electrical Specifications AC Adapter AC adapter model A462H Rated input power supply AC 100–240 V voltage Rated input current Rated frequency range 50–60 Hz Rated output power supply DC 24 V voltage Rated Output current Printer Using the AC Adapter Rated DC input power supply DC 24 V voltage...
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Charging optional external battery: Printing: Approximately 12 W (ISO/IEC24712); printer does not charge the battery while printing Ready mode: Approximately 23.6 W Sleep mode: Approximately 21.4 W Power off mode: Approximately 22 W Built-in battery Type Li-ion Rated power supply voltage 3.6 V Capacity of current 1.86 Ah...
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Operational guaranteed temperature: • Using AC adapter: 32 to 104 °F (0 to 40 °C) • Running on built-in battery: 41 to 104 °F (5 to 40 °C) •...
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Wi-Fi channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/120/124/128/132/136/140) W58 (149/153/157/161/165) Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) W52 (36/40/44/48) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously.
• Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
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To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
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• Avoid plugging the printer into an outlet on the same circuit as a photo copier or air control system that regularly switches on and off, or on an outlet controlled by a wall switch or timer. • Do not let the power cord become damaged or frayed. •...
• Unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
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1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.