Philips 2net Gen 2 User Manual
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Philips 2net Gen 2 User Manual

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  • Page 1 User Manual Gen 2 2net.com...
  • Page 2 Copyright © 2020 Philips North America. All rights reserved. 2net is a product of Philips North America. 2net is a trademark or a registered trademark of Philips North America, in the United States, Canada, the European Union and other countries. Other product and brand names may be trademarks or registered trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety Information .......1 Save These Instructions ......1 Implantable Medical Devices .
  • Page 4 Innovation, Science and Economic Development Canada (ISED) ....... .30 Transmitter Information ......32 List of Transmitters .

  • Page 5: Safety Information

    Safety Information Save These Instructions Read all instructions in this document before using the 2net Hub. To assure the correct and safe use of the product, retain and follow all product safety measures and operating instructions listed in this user manual. Observe all warnings in the operating instructions on the product.
  • Page 6 • Plug the Hub only into a power source in accordance with the input voltage ratings marked on the back of the Hub. • Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the Hub.

  • Page 7: Implantable Medical Devices

    • The Hub has no parts that are serviceable by users. Servicing of this device requires extreme care and knowledge of the system and should only be done by qualified service personnel or by the manufacturer. • This equipment has no applied parts. Operating and Storage Ratings: •...

  • Page 8: Getting To Know Your 2Net Hub

    Getting to Know Your 2net Hub The 2net Hub securely captures medical device data in near-real time and wirelessly transmits it to cloud-based remote care applications that are offered by a range of health care providers or medical device manufacturers. The 2net Hub is easy-to-use and is designed for use in the home.

  • Page 9: What Does Each Part Do

    (available for U.S./Canada, European, and UK markets) Hub for Hub for Hub for U.S. market European market U.K. market Product label Philips North America Philips North America 3000 Minuteman Road 3000 Minuteman Road Andover, MA 01810 Andover, MA 01810 Philips North America 3000 Minuteman Road...

  • Page 10: What Do The Lights Mean

    What do the lights mean? There are two lights on the front of your Hub that light up in different colors to give you information. Each light has an accompanying symbol. The sending light (left light) The radio tower symbol shows you the status of the Hub’s sending function.
  • Page 11 Table 1. Sending status Sending light color (left light) Sending status • Your Hub is starting up and Flashing searching for a connection to the GREEN network. It can take up to 5 minutes to complete the initial connection. Do not unplug the Hub while the light flashing GREEN.
  • Page 12 Sending light color (left light) Sending status Your Hub failed to send your medical Solid device data. ORANGE No user intervention is needed. The Hub will attempt to resend the data at a later time. No power is being supplied to the Hub, or the Hub is not plugged in.
  • Page 13 Table 2. Reading status Reading light color (right light) Reading status Your Hub is ready to read data from Solid your medical device(s). GREEN Your Hub is communicating with your Flashing medical device(s). GREEN Your Hub successfully read data from Solid your medical device(s).

  • Page 14: What Do The Sounds Mean

    What do the sounds mean? When sounds are enabled, the Hub plays short sounds/ melodies to indicate specific events or conditions have occurred. Table 3 explains what it means when the Hub plays sounds. Table 3. Sounds on the Hub Title Melody Events/Conditions...

  • Page 15: How Wireless Works

    How Wireless Works Your Hub’s wireless service is different from your wired home phone service. Unlike wired services, wireless communications travel over the air and can be affected by the environment. Rain, snow, fog, falling leaves, water, mountains, canyons and even buildings may affect service. All wireless services are subject to “dead zones”...

  • Page 16: Using Your 2Net Hub

    Using Your 2net Hub Starting Up the Hub To start using your Hub, first, plug it into a standard electrical wall outlet in the same room as the medical device(s) with which you want to use it. There is no power switch.
  • Page 17 It can take up to 5 minutes to complete the initial connection. Do not unplug the Hub while the light flashing GREEN. If you do unplug the Hub, just plug it back in and start up will resume. 2. The sending light stops flashing and remains solid GREEN when the Hub has successfully...

  • Page 18: Collecting Medical Data From Wireless Devices

    flashing ORANGE, If the sending light it means coverage is bad. Refer to the Troubleshooting Tips, for help. If audio is enabled, the Alert sound will play when your Hub fails to connect. Collecting Medical Data from Wireless Devices First, confirm that both the sending light and reading solid GREEN.
  • Page 19 2. The reading light turns solid BLUE for five seconds when your data has been successfully received. If audio is enabled, the Information sound will play when your data has been successfully received. 3. After receiving the medical device data, the Hub will automatically send the data to the service provider that supplied your Hub.
  • Page 20 5. Both the sending light and reading light turn solid BLUE for five seconds when the Hub successfully sends your medical data to the service provider that supplied your Hub. If audio is enabled, the Success sound will play when your data has been successfully sent. 6.
  • Page 21 If the reading light turns solid ORANGE, it means the Hub received incomplete or invalid data. To resolve, wait 90 seconds for the Hub to return to its ready state, with the reading light solid GREEN, then take the reading again. If the solid ORANGE reading light turns a second time,...

  • Page 22: Alternate Configuration For Wired Devices

    Alternate Configuration for Wired Devices Most devices will connect wirelessly. The following directions apply only if your device is not wireless and was provided with a USB cable. There is a USB port (type A) on the bottom side of the 2net Hub to connect 2net-approved USB-capable medical devices to the Hub.
  • Page 23 4. After receiving the medical device data, the Hub will automatically send the data to the service provider that supplied your Hub. ▫ The Hub’s sending light flashes GREEN when the Hub is sending data over the cellular (or WiFi) network.

  • Page 24: Troubleshooting Tips

    Troubleshooting Tips Long Startup Time It can take up to 5 minutes to complete the initial start up and configuration. Do not unplug the Hub while the sending light flashing GREEN. If you do unplug the Hub, just plug it back in and start up will resume. Insufficient Coverage flashing ORANGE, it means the...
  • Page 25 Reading Error If the reading light turns solid ORANGE, it means the Hub received incomplete or invalid data. To resolve, wait 5 minutes for the Hub to return to its ready state, with the reading light solid GREEN, then take the reading again.
  • Page 26 Hub Not Receiving Readings Confirm that your medical device is powered on. If the medical device will not power on, or no display appears on the unit, you may need to replace the batteries or connect the device to power. Once your medical device is powered on, verify the 2net Hub is plugged in, has power and both solid GREEN.
  • Page 27 medical device might have its own “pairing” button or function. You may need to press that button or activate that function for the device to work with the Hub. Refer to your medical device user manual for “pairing” instructions. Follow the instructions provided by the manufacturer of your medical device to “pair”...
  • Page 28 Hub Off / No Power When both the reading and sending lights are OFF, this means no power is being supplied to the Hub. Confirm that the Hub is plugged in to an electrical wall outlet and verify that the wall outlet you are using is working correctly. If the wall outlet is controlled by a wall switch, verify the switch is in the “ON”...

  • Page 29: 2Net Regulatory Information

    2net Regulatory Information Intended Use Statement The 2net Hub is used in the 2net Platform to capture and transmit medical device data. The 2net Hub is intended to receive, convert (from one format to another), store and transfer data from a connected medical device and to act as a medical device data system (MDDS).

  • Page 30: Can I Minimize My Rf Exposure

    FDA issued a statement on health issues related to usage of cell phones: “The scientific community at large believes that the weight of the scientific evidence does not show an association between exposure to RF from cell phones and adverse health outcomes.” Still, the scientific community does recommend conducting additional research to address gaps in knowledge.

  • Page 31: Where Can I Obtain Further Information

    Where can I obtain further information? For further information, see the following additional resources. U.S. Food and Drug Administration FDA Consumer Magazine November-December, 2000 1-888-INFO-FDA http://www.fda.gov Under “C” in the subject index, select Cell Phones > Research American National Standards Institute 1819 L Street, N.W.

  • Page 32: Safety Evaluations

    Safety Evaluations The Hub has been tested by Underwriters Laboratories (UL Classified) for safety in accordance with the following safety standards: • ANSI/AAMI ES60601-1 Medical Electrical Equipment – Part 1: General requirements for basic safety and essential performance EU and CB Scheme •...
  • Page 33 The Hub has been tested to the limits for a Class B digital device, according to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The Hub generates and radiates radio frequency energy and if not installed and used according to instructions, may cause harmful interference to radio communications or be interfered with.

  • Page 34: Innovation, Science And Economic Development Canada (Ised)

    Innovation, Science and Economic Development Canada (ISED) The Hub should be installed and operated with a minimum distance of 8 inches (20 cm) between the radiator (Hub) and your body. Le Hub doit être installé et utilisé avec une distance minimale de 8 po (20 cm) entre le radiateur (Hub) et votre corps.
  • Page 35 (ii) Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to Wireless LAN devices. Avertissement: (i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à...

  • Page 36: Transmitter Information

    Transmitter Information List of Transmitters Table 4. List of transmitters Transmit Receive Frequency Frequency Frequency Range Range Technology Band (MHz) (MHz) Typical Radiated Transmit Power (dBm) Band 2 1850-1910 1930-1990 23 (25.7 max.) Band 4 1710-1755 2110-2155 23 (25.7 max.) Band 5 824-849 869-894...

  • Page 37: Medical Equipment Standards

    Medical Equipment Standards Table 5. IEC 60601-1-2 Performance Criteria – Electromagnetic Emissions Guidance and manufacturer’s declaration – electromagnetic emissions The Hub is intended for use in the electromagnetic environment specified below. The customer or the user of the Hub should ensure that it is used in such an environment.
  • Page 38 Table 6. IEC 60601-1-2 Electromagnetic Immunity Performance Criteria Guidance and manufacturer’s declaration – electromagnetic immunity The Hub is intended for use in the electromagnetic environment specified below. The customer or the user of the Hub should ensure that it is used in such an environment. Electromagnetic Environment –...
  • Page 39 Table 7. IEC 60601-1-2 Electromagnetic Immunity Performance Criteria – Part 2 Guidance and manufacturer’s declaration – electromagnetic immunity The Hub is intended for use in the electromagnetic environment specified below. The customer or the user of the Hub should ensure that it is used in such an environment.

  • Page 40: Disposal Of The Hub

    Table 8. IEC 60601-1-2 Recommended Separation Distance Between RF Communication Equipment and the Hub Recommended separation distances between portable and mobile RF communications equipment and the Hub The Hub is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the Hub can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the Hub as recommended below, according to the maximum output power of the communications equipment.
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  • Page 44 80-KA624-2 Rev. A © 2020 Philips North America. All rights reserved. 2net is a product of Philips North America. 2net is a trademark or a registered trademark of Philips North America, in the United States, Canada, the European Union and other countries. Other product and brand names may be trademarks...

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