ReSound LiNX Quattro 61 User Manual

ReSound LiNX Quattro 61 User Manual

Receiver-in-the-ear hearing aids
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User guide
ReSound Receiver-In-The-Ear hearing aids
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Summary of Contents for ReSound LiNX Quattro 61

  • Page 1 User guide ReSound Receiver-In-The-Ear hearing aids resound.com...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ 312 £13 £ Tulip £ RIE mould Dome/mould type Open dome Power dome £ Small £ Small £ Medium £ Medium £...
  • Page 3: Table Of Contents

    Table of Contents Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...
  • Page 4 General warnings Troubleshooting Warnings to hearing care professionals (US only) Regulatory information Technical specifications Hearing aid variants Additional information...
  • Page 5: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day - this way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound to the eardrum of a hearing impaired person.
  • Page 6: Your Hearing Aid

    Your hearing aid 62 model 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Multi-function button 5. Microphones 6. Battery compartment 7. Model and serial number (in the battery compartment)
  • Page 7 61 model 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. Microphones 6. Battery compartment 7. Model and serial number (in the battery compartment) Domes and earmoulds Tulip dome Power dome Custom earmould...
  • Page 8 Sports lock The sports lock has been created to help keep the hearing aids in place for people with an active lifestyle.
  • Page 9: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: Keep batteries away from pets, children and mentally challenged persons. DO NOT place batteries in your mouth.
  • Page 10 WARNING: If the batteries are not inserted correctly, the device will not work and the batteries may build up heat. If this happens, please remove the batteries. NOTE: Always use new Zinc-Air batteries that have a minimum remaining shelf life of one year.
  • Page 11 NOTE: Whenever the hearing aids are not in use, remember to turn them off to avoid unnecessary battery consumption. At night, switch off the hearing aids and open the battery doors completely to allow moisture to evaporate and prolong the hearing aids’ lifespans. If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your hearing care professional for a list of low impedance batteries.
  • Page 12 Battery level Signal Hearing aid Remote control Streaming Fully charged Depleted (change battery)
  • Page 13: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be tuned differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids.
  • Page 14 How to insert a receiver dome in your ear 1. Hang the hearing aid over 2. Hold the receiver tube 3. Push the dome far enough the top of the ear where it bends and gently into the ear canal so that place/push the receiver the thin tube lies flush with dome into the ear canal...
  • Page 15 NOTE: If the hearing care professional has provided you with a sport lock on the receiver tube, make sure to position it into the indentation above the earlobe. To avoid whistling, it is important that the tube and the dome fit correctly into your ear. For other possible reasons, check with the Troubleshooting guide.
  • Page 16 How to insert the earmould 1. Hold the earmould 2. Slide the earmould all the 3. Place the hearing aid between your thumb and way into your ear with a behind your ear and make index finger and position its gentle, twisting sure it sits firmly behind the sound outlet in your ear...
  • Page 17 NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion. CAUTION: Never attempt to modify the shape of the hearing aids, earmoulds, or receiver wires yourself. Sports lock If you lead an active life, your hearing aids may come loose. To avoid this situation, your hearing care professional can attach and adjust a sports lock to the receiver.
  • Page 18: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears How to remove the receiver dome from your ear 1. Lift the hearing aid off your ear 2. Hold the receiver wire with your thumb and forefinger where it bends and pull the receiver dome out of your ear canal...
  • Page 19 How to remove the earmould from your ear 1. Lift the hearing aid from behind 2. Using your thumb and index finger, gently pull the the ear. For a moment, let it hang earmould (not the hearing aid or the tubing) loose beside your ear from the ear.
  • Page 20: How To Use Your Hearing Aids

    How to use your hearing aids Turn your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. The hearing aid always starts in program 1 and with the preset volume. Close the battery door to turn the hearing aid on Open the battery door to turn off the hearing in program 1.
  • Page 21 The push button/multi-function button If you have hearing aids with a push button or multi-function button, this will allow you to use up to four different listening programs, each of them suitable for certain situations. Push button (61 models only) Multi-function button (62 models only) Tap the program button to switch between programs You will then hear one or more beeps.
  • Page 22 It should not be necessary to control the volume manually. However, in addition to controlling listening programs, the multi-function/push button provides you with the ability to adjust the amplification to your liking. The multi-function/push button is designed to change the volume or listening programs of the hearing aid, based on different ways it is pressed.
  • Page 23 NOTE: If you have two hearing aids with the Synchronised Button feature enabled, program changes to one hearing aid automatically repeat in the second hearing aid. When you change a program in one hearing aid, it responds with one or more beeps. The same number of confirmation beeps in the second aid follow.
  • Page 24 professional to adjust the program. NOTE: If there is no sound from the hearing aids in a hearing loop system and an active Telecoil program, the hearing loop system may not be turned on or is not operating correctly. NOTE: The sound from the hearing loop and the hearing aids' microphones can be mixed to your preference.
  • Page 25: Direct Audio Input

    Direct Audio Input (Optional for 62-DRWT models only) You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system.
  • Page 26 How to connect a DAI adapter 1. Align the tip of your DAI 2. Move the adapter towards 3. Click the adapter onto the adapter with the groove on the battery door hearing aid top of the battery door How to disconnect a DAI adapter 1.
  • Page 27 Important points for FM Do not use two transmitters on the same FM channel Do not use water or fluids for cleaning the FM boot Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes Be aware that FM signals might also be picked up and overheard by other receivers Before using the system in another country, contact your hearing care professional to make...
  • Page 28: Advanced Options

    Advanced options Telephone use Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding a telephone may require practice. The following suggestions may be helpful: Dependent on your fitting and hearing status, either hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated If whistling occurs, try holding the telephone in the same position for a few seconds as the...
  • Page 29 or of your wireless telephone service provider. NOTE: If you find it difficult to obtain a good result while using your mobile phone, your hearing care professional will be able to give you advice on available wireless accessories to enhance listening capabilities. How to use your hearing aids with iPhone, iPad and iPod touch (optional) Your hearing aids are Made for iPhone, iPad and iPod touch, which allow for direct audio streaming and control from these devices.
  • Page 30 ReSound Phone Clip+. ReSound Assist (optional) If you have signed up to use ReSound Assist available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to go to your hearing care professional: all you need is a smart device with Internet enabled.
  • Page 31 NOTE: Your hearing aids shut down during the install and update process. For optimum performance, make sure the hearing aids are connected to the ReSound Smart 3D™ app and placed close to the iPhone, iPad, iPod touch or the Android smartphone before applying the changes.
  • Page 32 Place the Phone Now magnet Place the magnet on your telephone receiver to allow operation of the Phone Now function. In order to place the magnet properly: 1. Clean the telephone 2. Remove foil from magnet 3. Place the magnet thoroughly NOTE: If you are not satisfied with the strength of Phone Now, you can reposition the magnet or add additional magnets.
  • Page 33 When you hear a short melody, the phone programme is active. NOTE: You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and a good hearing experience on the telephone. If your hearing aids have enabled the Comfort Phone functionality, the hearing aid on the non-phone ear automatically turns down the volume.
  • Page 34 The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety precautions when using your hearing aid and magnet in close proximity to the medical device or electronic system in question. If the manufacturer cannot issue a statement, we recommend keeping the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g.
  • Page 35 Double-dings for ten seconds ( etc.) indicate that your hearing aid is in Flight mode. Follow these steps to activate wireless mode: For each hearing aid, open and close the battery door once. Your hearing aids are in wireless mode after 10 seconds. NOTE: Both hearing aids must be set in Flight mode - even with synchronisation enabled.
  • Page 36: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. Keep your hearing aids dry and clean. Open the battery door to dry your hearing aids when you are not wearing them. Wipe the hearing aids with a soft cloth after use to remove grease or moisture.
  • Page 37 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended.
  • Page 38 Use a damp cloth to clean the receiver wire and receiver dome on the outside. NOTE: Do not use water when you are cleaning the receiver wires or the receiver domes. NOTE: Receiver wires may become stiff, brittle, or discoloured over time. Contact your hearing care professional regarding receiver changes.
  • Page 39 How to change domes Follow these steps to mount domes. This procedure shows an open dome, but you can follow the exact same procedure if you have a tulip or power dome. 1. Push the new dome over 2. Make sure that the new 3.
  • Page 40 How to change the wax guard If you wear a dome, remove it before following this procedure. To replace wax guards: 1. Carrying box with eight 2. Insert the removal tip into the 3. Slowly pull the wax wax guard tools. used wax guard until the shaft guard straight out.
  • Page 41 The wax guard tool has two functions: a removal tip to collect the used filter, and a replacement tip with a white filter. To insert the new wax filters, follow these steps: 1. Insert the replacement tip 2. Gently press the 3.
  • Page 42: Wireless Accessories

    Please find the list of available wireless accessories below: • ReSound TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.
  • Page 43 • ReSound Multi Mic works like the ReSound Micro Mic but doubles as a table microphone, connects with loop and FM systems , and has a mini-jack input for streaming audio from a computer or music player. NOTE: Ask your hearing care professional for more information on the range of ReSound wireless accessories.
  • Page 44: Tinnitus Management

    Tinnitus Management Tinnitus Sound Generator module Your hearing aid includes the Tinnitus Sound Generator (TSG) module, a tool for generating sounds to be used in tinnitus management programmes to temporarily relieve suffering from tinnitus. The TSG can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
  • Page 45 User instructions for the TSG module Description of device The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programmes to temporarily relieve suffering from tinnitus. Explanation on how the device works The TSG module is a frequency and amplitude shaped white-noise generator.
  • Page 46 If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing care professional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via a volume control. Your doctor, audiologist or hearing care professional will review with you the need for having such a control.
  • Page 47 TSG volume control The sound generator is set to a specific loudness level by the hearing care professional. When switching the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amount of stimulus, to the liking of the user.
  • Page 48 Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz...
  • Page 49 Should you develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, you should discontinue use of sound generator and seek medical evaluation. Children and physically or mentally challenged users will require training by a doctor, audiologist, hearing healthcare professional or the guardian for the insertion and removal of the hearing instrument containing the TSG module.
  • Page 50 Tinnitus Sound Generator warnings Sound generators should be used only as advised by your doctor, audiologist, or hearing care professional. Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets). Sound generators can be dangerous if improperly used.
  • Page 51 Use of the ReSound Assist for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.
  • Page 52 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator. If the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: Visible, congenital or traumatic deformity of the ear.
  • Page 53 CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations.In accordance with NIOSH recommendations, the user should not use the sound generator for more than eight (8) hours a day when this is set to a level of 85 dB SPL or above.When the sound generator is set to levels of 90 dB SPL or above the user should not use the sound generator for more than two (2) hours per day.In no case should the sound generator be worn at uncomfortable levels.
  • Page 54: General Warnings

    General warnings Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing aids. It is recommended not to wear hearing aids during these or other similar procedures.
  • Page 55 Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing aids with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981 occluded ear simulator. There may be a risk of impairment of the remaining hearing Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited...
  • Page 56 Only connect your hearing aids to accessories intended and qualified to be used with your hearing aids Hearing aid expectations A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Consistent use of the hearing aid is recommended.
  • Page 57: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmould or dome inserted Put it in again. "whistling" correctly? Is the volume very loud? Reduce it. Is the receiver wire broken or the earmould Visit your hearing care professional. clogged? Are you holding an object (e.g.
  • Page 58 Issue Potential cause Potential solution No sound Is the hearing aid turned on? Switch it on. Is there a battery in the hearing aid? Insert a new battery. Is the battery still good? Replace with a new one. Is the receiver wire broken or the earmould Consult your hearing care professional clogged? Is your ear full of wax?
  • Page 59: Warnings To Hearing Care Professionals (Us Only)

    Warnings to hearing care professionals (US only) A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: Visible congenital or traumatic deformity of the ear.
  • Page 60 Important notice for prospective hearing aid users (US only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
  • Page 61 Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
  • Page 62: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 63 During normal operation the temperature should not exceed the limit values of 0 °C (+32 °F) to +45° C (+113 °F), and relative humidity of 90% RH, non-condensing. Air pressure between 500 hPa and 1100 hPa is appropriate. During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) and relative humidity of 90% RH, non-condensing (for limited time).
  • Page 64 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 65 • Hereby, GN ReSound A/S declares that the radio equipment types BER13 and VER12 are in compliance with Directive 2014/53/EU. • The full text of the EU declaration of conformity is available at the following internet address: www.declarations.resound.com. • In US: FCC CFR 47 Part 15, subpart C.
  • Page 66 This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz. Nominal RF output power transmitted is +1.1 dBm. Symbols WARNING: Points out a situation that could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing aid better.
  • Page 67: Technical Specifications

    Technical specifications RIE - LP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRW, RE762-DRW, RE962-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) HFA. Max. Maximum output (90 dB SPL input) dB SPL 500 Hz Total harmonic distortion...
  • Page 68 RIE - MP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRW, RE762-DRW, RE962-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) HFA. Max. Maximum output (90 dB SPL input) dB SPL 500 Hz Total harmonic distortion 800 Hz...
  • Page 69 RIE - HP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRW, RE762-DRW, RE962-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) HFA. Max. Maximum output (90 dB SPL input) dB SPL 500 Hz Total harmonic distortion 800 Hz...
  • Page 70 RIE - UP receiver Models: RE561-DRW, RE761-DRW, RE961-DRW, RE562-DRW, RE762-DRW, RE962-DRW, RE562-DRWT, RE7962-DRWT, RE962-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) HFA. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz...
  • Page 71: Hearing Aid Variants

    Hearing aid variants Receiver-in-the-ear (RIE) hearing aids of type BER13 with FCC ID X26BER13, IC number 6941C-BER13 and size 13 battery are available in the following variants: RE962-DRW, RE762-DRW, RE562-DRW. RE962-DRWT, RE762-DRWT, RE562-DRWT. Nominal RF output power transmitted is +1.1 dBm Mini Receiver In-the-Ear (RIE) hearing aids of type VER12 with FCC ID: X26VER12, IC number 6941C-VER12 and size 312 battery are available in the following variants: RE561-DRW, RE761-DRW, RE961-DRW.
  • Page 72: Additional Information

    Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 73 © 2020 GN Hearing A/S. All rights reserved. ReSound is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 74 Notes...
  • Page 75 Notes...
  • Page 76 CVR no. 55082715 Singapore GN Hearing Pte. Ltd. 2 Kallang Avenue #07-19 CT HUB Singapore - 339407 Tel: +65 6320 9388 resound.com Anyissues relating to the EU Medical Device Directive 93/42/EEC or EU Radio Equipment Directive 2014/53/EU should be directed to GN ReSound A/S.

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