Table of Contents
Problem
The processor will not operate.
Compact chopper/grinder will not operate.
Blender will not operate.
Processor stops or slows
during processing.
Blender leaking from blade assembly base.
Blender seal missing from blade unit when
removed from packaging.
Poor performance of tools/attachments.
IMPORTANT INFORMATION FOR CORRECT DISPOSAL
OF THE PRODUCT IN ACCORDANCE WITH THE
EUROPEAN DIRECTIVE ON WASTE ELECTRICAL AND
ELECTRONIC EQUIPMENT (WEEE)
At the end of its working life, the product must not be disposed of as
urban waste.
It must be taken to a special local authority differentiated waste
collection centre or to a dealer providing this service.
Disposing of a household appliance separately avoids possible
negative consequences for the environment and health deriving
from inappropriate disposal and enables the constituent materials
to be recovered to obtain significant savings in energy and
resources. As a reminder of the need to dispose of household
appliances separately, the product is marked with a crossed-out
wheeled dustbin.
troubleshooting guide
Cause
No Power.
Bowl not fitted to power unit correctly.
Bowl lid not locked on correctly.
Compact chopper/grinder not locked on correctly. The compact chopper/grinder will not
Compact chopper/grinder not assembled correctly. Check blade unit is fully tightened
Blender not locked on correctly.
Blender not assembled correctly.
Overload protection operated.
Processor overloaded or overheated during
operation.
Maximum capacity exceeded.
Seal missing.
Seal incorrectly fitted.
Seal damaged.
The seal is packed pre-fitted to the blade unit.
Refer to hints in relevant "using the attachment" section. Check attachments are
assembled correctly.
guarantee UK only
If your food processor goes wrong within one year from the date
you bought it, we will repair it (or replace it if necessary) free of
charge provided:
it has been used in accordance with these instructions.
l
you have not misused, neglected, or damaged it;
l
it has not been modified (unless by KENWOOD);
l
it is not second hand;
l
it has not been used commercially;
l
you have not fitted a plug incorrectly; and
l
you supply your receipt to show when you bought it.
l
This guarantee does not affect your statutory rights.
10
Solution
Check processor is plugged in.
Check bowl is located correctly and
the handle is situated towards the
right hand side.
Check that the lid interlock is
located correctly into the handle
area.
The processor will not work
if the bowl and lid are fitted
incorrectly.
operate if fitted incorrectly to the
interlock.
onto the compact chopper/grinder lid.
The blender will not operate if
fitted incorrectly to the interlock.
Check blade unit is fully tightened
into the goblet.
Switch off, unplug and allow the
appliance to cool down for
approximately 15 minutes.
Refer to the speed chart for maximum
capacities to process.
Check seal is fitted correctly and not
damaged. To obtain a replacement
seal see "service & customer care".
Unscrew goblet and check that seal
is fitted to blade unit.
To obtain a replacement seal see
"service & customer care".
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