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SITE TECHNICAL DOCUMENTATION
myC2-3
Doc. No. : MTB DTS 8
Version : B
Date : February 21 2006
Produced by SAGEM COMMUNICATION GROUPE SAFRAN
ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France
Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54
Copyright 2006
SAGEM
Montauban, France
Contents
REF MTB DTS 8- Indice B - February 21 2006
Page 1
Table of Contents
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Summary of Contents for Safran Sagem Communication myC2-3

  • Page 1 Version : B Date : February 21 2006 Produced by SAGEM COMMUNICATION GROUPE SAFRAN ZI NORD Chemin de Baillot, BP 357, 82003 Montauban cedex, France Tel (33) 5 63 21 21 21 - Fax (33) 5 63 21 21 54...
  • Page 2 Site technical documentation myC2-3 Contents REF MTB DTS 8- Indice B - February 21 2006 Page 2...
  • Page 3 Site technical documentation myC2-3 CONFIDENTIALITY This document is SAGEM's limited company property. It can not be reproduced or communicated without the written license. Contents REF MTB DTS 8- Indice B - February 21 2006 Page 3...

  • Page 4: Chapter 1 - Foreword

    Site technical documentation myC2-3 Contents CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 Use 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN &...
  • Page 5 Site technical documentation myC2-3 TEST SHEETS CHAPTER 5 - MAINTENANCE PROCEDURES 5-1 TECHNICAL WORK LEVELS 5-2 SHORT LOOP PROCESS 5-3 MAINTENANCE TOOLS PROCEDURE SHEETS CHAPTER 6 - ACCESSORIES 6-1 PEDESTRIAN HANDSFREE KIT 6-1-1 Description 6-1-2 Charactéristics CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7-1 PURPOSE 7-2 APPLICATION CHAPTER 8 - ILLUSTRATED PARTS CATALOG...
  • Page 6 Site technical documentation myC2-3 CHAPTER 1 - FOREWORD This document is common to all myC2-3 phones in the SAGEM. It is composed of independent sheets: -Symptom sheets = Symp Sheet XX -Test and check sheet= Test Sheet XX -Maintenance procedure sheet= Proc Sheet X XX The applicability of a procedure is indicated in the independent sheets title block.

  • Page 7: Use

    Site technical documentation myC2-3 Chapter 2: Description - Operation, describes general data and options available in the myC2-3. Chapter 3: Symptoms, contains troubleshooting procedures to be carried out on equipment. Chapter 4: Tests and checks, contains tests and check procedures to be performed on the equipment.

  • Page 8: Comments Sheet

    Site technical documentation myC2-3 PIN Unlocking key Radio Frequence Specific Absortion Rate Subscriber Identity Module Short Message Service SMS CB Short Message Service Cell Broadcast Sagem Mobile Tools Thin Film Transistor USSD Unstructured Supplementary Service Data Video Graphics Array Wireless Application Protocol WiFi Wireless Fidelity Wireless Session Protocol...
  • Page 9 Site technical documentation myC2-3 Document title: 6LWH 7HFKQLFDO 'RFXPHQW Reference : Date : Please fill in the following table : ([FHOOHQW *RRG )DLUO\ JRRG 3DVVDEOH Easy to find the required information Clarity of information provided Quality and accuracy of information given Document outline Document presentation and appearance Quality of illustrations...

  • Page 10: Chapter 2 - Description - Operation

    Site technical documentation myC2-3 CHAPTER 2 - DESCRIPTION - OPERATION 2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM 900, DCS 1800 and PCS 1900 Table 1 below gives the characteristics of the radio interface for the GSM 900, DCS 1800 and PCS 1900 systems : *60 '&6 ...
  • Page 11 Site technical documentation myC2-3 2.2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS General characteristics Name Name myC2-3 Size Dimensions 73x42x21 Weight Volume Power management Battery type Li-Ion 650mAh Connector type Clam Charging time Talk time upto3h(TW09targeted) Standby time up to 240h (TW09 targeted) User interface Screen type CSTN...
  • Page 12 Site technical documentation myC2-3 Radio Type GSM biband GSM Band 900/1800MHz Voice codecs FR HR EFR AMR Operating system Operating System nucleus Connectivity Radio GPRS EDGE UMTS Internet Browser WAP v1.2 Push Fax modem Data transfer Serial SynchML IrDA Bluetooth yes, data cable with USB connector as ac Wifi PC synchronisation...
  • Page 13 Site technical documentation myC2-3 yes v5 E mail IMPS Predictive text input Video & images Camera Image features Video Player Image Format Audio Audio player Audio Recorder FM radio Polyphonic ringtones Audio formats imelody midi wav Entertainement Wallpaper Screensaver Clock display Icons Skins Ringtone...
  • Page 14 Site technical documentation myC2-3 JAVA JAVA OTA dowload Protocol supported ems wsp-get wap save as Wallpapers Animation Menu icon Download skins Games Ringtones Java application Reproduction dossier Real time dowload Flux audio Flux video Special features Call management Voice features Mute mode Numerotation vocale Integrated handsfree mode...
  • Page 15 Site technical documentation myC2-3 Advanced features Conference call Anonymus mode Call wait Call forwarding Automatic redial SIM toolkit Vibrate mode Speed dialing Call list Caller ID Any key answer Automatic hang up Special features Keyboard features Scroll key Programable key Side key Direct access key yes , WAP key...
  • Page 16 Site technical documentation myC2-3 Voice recorder Currency converter Languages up to 4 languages embedded Memory Memory Internal phone book up to 100 Memoire message up to 20 Redial List upto 20 Additional multimedia memory Embedded memory upto240ko Contents REF MTB DTS 8- Indice B - February 21 2006 Page 2-7...

  • Page 17: In & Out Connector

    Site technical documentation myC2-3 2.3 IN & OUT CONNECTOR 2.3.1 Connector description This connector is located at the bottom of the transmission module and enables the connection to various accessories. It comprises power supply pins and signals. 2.3.2 Signal description Symbol Pin connector Signal fonction...

  • Page 18: Identification

    Site technical documentation myC2-3 2.4 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration à à à à à à 2.4.2 Desrcription a1 : IMEI (Bar Code) a2 : IMEI (15 characters) / Description card SIM b1 : Reference of product ( Bar Code ) b2 : Reference of product / Aesthetics ( 9 caractères) c1 : Production date (date code) / Production Level –...

  • Page 19: Phone Block Diagrams

    Site technical documentation myC2-3 2.5 PHONE BLOCK DIAGRAM 2.5.1 block diagram 2.5.2Standards and environment The phone complies with the following standards. Directive EEC 1999 / 5 / CE Safety (security) EN 60950 CEM EN 301 489-1 / EN 301 489-7 Voltage 73 / 23 / EEC Network 3GPP TS 51.010-1 v 5.2.0 with included GCF-CC V 3.10.0 Requirements GT01 v 4.7.0 / TBR 19 edition 5 / TBR 20 edition 3...

  • Page 20: Charactéristics

    Site technical documentation myC2-3 2.6.1.1 Charactéristics Designation Technology Weight Voltage Capacity 2.6.1.2Description Li-ion type batteries are used. They are rechargeable using: - mains power supply module. Batteries caution use: ·Store the batteries in a dry and cool place (excessive cold and heat damage the batteries reliability). ·They must never be stored in bulk, even the rejects, to avoid any short circuits.

  • Page 21: Description

    Site technical documentation myC2-3 2.6.1.3Charging time The following table shows typical charging times for different batteries. Battery : Li-Ion 650mAh Charger simple unregulated chargers 230 Voltage 230 V (110V) Charging times 1h 45 2.6.2 Mains modules 2.6.2.1 Description These mains power supply modules accept large dynamic variations in the power supply network. They are available for a number of connector types: - E.E.C, - United Kingdom...

  • Page 22: Simple Mains Modules

    Site technical documentation myC2-3 2.6.2.2 Simple mains modules Designation Weight (g) Volume (cm3) Voltage AUS Main module 230 V CE Main module 230 V charger block angled 240v UK Main module 230 V US Main module 110 V Contents REF MTB DTS 8- Indice B - February 21 2006 Page 2-13...

  • Page 23: Chapter 3 - Symptoms

    Site technical documentation myC2-3 CHAPTER 3 - SYMPTOMS 3.1 GENERAL After you have received the customer return sheet (Proc Sheet 3 02), carry out the troubleshooting procedure. This chapter will help you to identify the defective element(s), using the troubleshooting table. It contains flow charts broken down by fault type.
  • Page 24 Site technical documentation myC2-3 Visual test Customer fault verification Default confirmed? Standard test Default found ? Software inspection - Update Repairing => symptom sheet Standard test Mobile Default > 1 return > Level 2 ? no found ? Return to Delivery to Return to Sagem...
  • Page 25 Site technical documentation myC2-3 Visual test : -Connector condition (in / out connector, battery, SIM) -keypad concdition (elastomer,inscription) -Pane condition -Plug and position of battery -SIM card position -Oxidation -Charger test Standard test : -Display test : Hot Line menu -Contrast control -All keypad keys test (check bips keys) -Audio and radio test...

  • Page 26: List Of Reported Defects

    Site technical documentation myC2-3 3.2LIST OF REPORTED DEFECTS The following is a list of defects that may be reported : Default Anomaly Procédure No power up Symp sheet 04 No display up Symp sheet 04 Freezes up Symp sheet 04 Broken LCD Proc sheet 2 02 Line or digit missing...
  • Page 27 Site technical documentation myC2-3 Loudspeaker voice distortion Symp sheet 08 Defective microphone Symp sheet 08 Vibrating device malfunction Symp sheet 08 Vibrating device malfunction Symp sheet 07 Defective audio connector Symp sheet 08 No network localisation Symp sheet 02 Intermittent calls drop Symp sheet 02 Outgoing call failure Symp sheet 02...

  • Page 28: Error Messages During Start Up

    Site technical documentation myC2-3 3.3 ERROR MESSAGES DURING START UP Message drawn Message signification Action WARNING UNTUNED RADIO Invalid EEPROM field (SAGEM) SAGEM Factory Return Consistency problem at IMEI PB IMEI SAGEM Factory Return level SIM card missing or badly SIM MISSING Insert the SIM card inserted...
  • Page 29 Site technical documentation myC2-3 K.PAD LOCKED PRESS *OK Keypad locked Menu not available for this OPTION NOT AVAILABLE product version PROG.KEY NOT VALID Input Problems Calculation error with the ERROR!! calculator (division by zero) NOT AVAIL Not available PIN ERROR PIN input problems PIN2 BLOCKED Following input errors...

  • Page 30: List Of Observed Defects

    Site technical documentation myC2-3 3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5). 3.6 INFORMATION ABOUT NEW NOTICED FAULTS Detection by the repair center of new fault shall induce to respect the following procedure a) The concerned technician fills a precise report using the document NPD report SAV GSM 277 V1...

  • Page 31: Symptom Sheets

    Site technical documentation myC2-3 SYMPTOM SHEETS Contents REF MTB DTS 8- Indice B - February 21 2006 Page 3-9...
  • Page 32 ENDURANCE BATTERY SYMP SHEET 01 AND CHARGER PROBLEM Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Test the charger Symp 07 7HVW 6KHHW Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Replace the Ok ? Proc 1 02...
  • Page 33 COMMUNICATION SYMP SHEET 02 PROBLEM Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Realise the WAVETEK Proc 1 01 test Proc 1 02 Proc 1 03 7HVW 6KHHW Proc 1 04 Proc 1 05...
  • Page 34 NO FAULT GIVEN SYMP SHEET 03 Complete function by SMT Symptom myC2-3 Ur†‡ ÃÃTurr‡Ã Symp 01 Symp 02 Symp 03 Test the charger Symp 04 ÃUr†‡ÃTurr‡ÃÃ! Symp 05 Symp 06 Symp 07 Found Symp 08 defect ? Symp 10 Procédure Proc 0 01 Proc 1 01 Test the Battery...
  • Page 35 DISPLAY PROBLEM SYMP SHEET 04 Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Test the display with the Symp 07 Hot Line menu Symp 08 Black/color screen Symp 10 7HVW 6KHHW Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03...
  • Page 36 KEYPAD PROBLEM SYMP SHEET 05 Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Activate the « Bip Symp 06 touch » function Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Test the keypad listening Proc 1 01 Proc 1 02 the «...
  • Page 37 RING TONES PROBLEM SYMP SHEET 06 Symptom myC2-3 Symp 01 Symp 02 Symp 03 Select a ringtone in the Menu Symp 04 6HWWLQJVRXQGVULQJWRQHVFDOO Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Ringtone Ok ? Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03...
  • Page 38 VIBRATING DEVICE SYMP SHEET 07 PROBLEM Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Test the vibrating device Symp 05 With the HOT LINE Symp 06 Symp 07 7HVW 6KHHW Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Ok ?
  • Page 39 AUDIO PROBLEM SYMP SHEET 08 Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Realise a Wavetek Symp 05 Symp 06 Test 7HVW 6KHHW Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Audio problem? Proc 1 02 Proc 1 03 Proc 1 04...
  • Page 40 LOUDSPEAKER PROBLEM SYMP SHEET 10 Symptom myC2-3 Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Do the wavetek Test Proc 0 01 Ur†‡ÃTurr‡Ã% Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05...

  • Page 41: Chapter 4 - Tests And Checks

    Site technical documentation myC2-3 CHAPTER 4 - TESTS AND CHECKS 4.1 ABOUT TESTS Tests and checks are made after the troubleshooting procedures (chapter 3) and before the maintenance procedures (chapter 5). They are broken down into modules and are sorted by types of confirmed faults. The user must be equipped with special test tools in order to carry out the tests.

  • Page 42: Installing The Cra Downloading Kit

    Site technical documentation myC2-3 4.3.2 Installing the ARC downloading kit The ARC downloading kit interfaces the SMT software with the phone to be repaired. -Connect the 9-pin SUB-D connector to the PC serial port (COM1). -Connect the power supply module to the mains power outlet. -Connect the phone to be repaired to the system connector.

  • Page 43: Test Sheets

    Site technical documentation myC2-3 TEST SHEETS Contents REF MTB DTS 8- Indice B - February 21 2006 Page 4-3...
  • Page 44 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 "...
  • Page 45 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 !" # Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07...
  • Page 46 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 " Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08...
  • Page 47 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 & Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08...
  • Page 48 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08...
  • Page 49 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 /& Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08...
  • Page 50 TEST AND CHECK BY SMT TEST SHEET 01 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08...
  • Page 51 CHARGER TEST TEST SHEET 02 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Ω Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09...
  • Page 52 BATTERY TEST TEST SHEET 03 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09...
  • Page 53 CONSUMPTION TEST TEST SHEET 04 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09...
  • Page 54 HOTLINE MENU TEST SHEET 05 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 " $ " $ " % Proc 1 05 &! Proc 1 06...
  • Page 55 RADIO TEST TEST SHEET 06 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 ! "# Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08...
  • Page 56 RADIO TEST TEST SHEET 06 Test myC2-3 Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 % & % & Proc 1 02 & Proc 1 03 +#, - .' + Proc 1 04 Proc 1 05 +,$+...

  • Page 57: Chapter 5 - Maintenance Procedures

    Site technical documentation myC2-3 CHAPTER 5 - MAINTENANCE PROCEDURES 5.1 TECHNICAL WORK LEVELS There are four technical work levels: -Level 0, -Level 1, -Level 2, -Level 3. Each level represents a maintenance degree that depends on which elements are to be removed. Note: Presence or use on the radiotelephone of non genuine element (material and software) leads automatically the exclusion from SAGEM warranty 5.2 SHORT LOOP PROCESS...

  • Page 58: Short Loop Process

    Site technical documentation myC2-3 -The handsets shall not be dismantled (by using screwdrivers) except previous request from Sagem. -The Repair Centre will not make any Repair (such as spare parts exchange or software upgrade) except previous communication of Sagem. The exchanges of handsets or accessories are the only intervention authorised.

  • Page 59: Maintenance Tools

    Site technical documentation myC2-3 attached with the handset ( not connected to the handset). 6.2. Accessories : For the accessories received without the handsets, the procedure is the following: Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the parcel Accessories + model (ex : myC 3-2) for the accessories received in the Repair Centre without the handsets.
  • Page 60 Site technical documentation myC2-3 - Gloves - Tweezers - Soldering iron Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-4...

  • Page 61: Level 0 Maintenance

    Site technical documentation myC2-3 LEVEL 0 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-5...
  • Page 62 Procedure 5HPRYH DQG SODFH WKH EDWWHU\ Proc sheet 0 01 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Proc 1 08 -Not applicable Proc 1 09 Proc 1 10...

  • Page 63: Level 1 Maintenance

    Site technical documentation myC2-3 LEVEL 1 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-7...
  • Page 64 Procedure 5HPRYH DQG SODFH WKH DVVHPEOHG Proc sheet 1 01 Proc 0 01 ORZHU KRXVLQJ RI PRELOH Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Proc 1 08 -Cross shared screwing , Fixture for screwing Proc 1 09...
  • Page 65 Procedure 5HPRYH DQG SODFH WKH DQWHQQD Proc sheet 1 02 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 -Cross shaped screw Warning the screwing (0.08 and 0.09N.m)
  • Page 66 Procedure 5HPRYH DQG SODFH WKH 3OXJ VKRFN Proc sheet 1 03 Proc 0 01 DEVRUEHU Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 -Tweezers Damage...
  • Page 67 Procedure 5HPRYH DQG SODFH WKH NH\ERDUG Proc sheet 1 04 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 - Not applicable Damage the MMI.
  • Page 68 Procedure 5HPRYH DQG SODFH WKH PLFUR Proc sheet 1 05 Proc 0 01 UXEEHU Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 -Tweezers Put the micro rubber back to front...
  • Page 69 Procedure 5HPRYH DQG SODFH RI )SF Proc sheet 1 06 Proc 0 01 FRQGXFWLYH IRDP Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Proc 1 08 -Tweezers Proc 1 09 Proc 1 10...
  • Page 70 Procedure 5HPRYH DQG SODFH WKH 00L Proc sheet 1 07 Proc 0 01 ERDUG Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 -Tweezers , Gloves Damage the components o MMI boar...
  • Page 71 Procedure 5HPRYH DQG SODFH PHWDO GRPH Proc sheet 1 08 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 2XWLOODJHV Proc 1 07 Risk of the procédure : Proc 1 08 -Tweezers , Gloves , Fixture Metal dome (252254450) Damage the component of MMI board...
  • Page 72 Procedure 5HPRYH DQG SODFH WKH HTXLSSHG Fiche Proc 1 09 Proc 0 01 IODS Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procédure : Proc 1 08 - Tool of retreat hinge (252081336) Damage the FPC...
  • Page 73 Procedure 5HPRYH DQG SODFH RI KRXVLQJ IODS Proc sheet 1 10 Proc 0 01 HTXLSSHG Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedude: Proc 1 08 -Tweezers Damage the FPC...
  • Page 74 Procedure 5HPRYH DQG SODFH )3& Proc sheet 1 11 Proc 0 01 FRQGXFWLYH IRDP RI XSSHU Proc 1 01 KRXVLQJ IODS Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Proc 1 08 -Tweezers Proc 1 09...
  • Page 75 Procedure 5HPRYH DQG SODFH ZLQGRZ IODS Proc sheet 1 12 Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 -Not applicable Damage plastic.

  • Page 76: Level 2 Maintenance

    Site technical documentation myC2-3 LEVEL 2 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-20...
  • Page 77 Procedure 5HPRYH DQG SODFH KSYLEUDWRU Proc sheet 2 02 Proc 0 01 )3& /&' IODS Proc 1 01 Proc 1 02 Proc 1 03 myC2-3 Proc 1 04 Proc 1 05 Proc 1 06 7RROV Proc 1 07 Risk of the procedure : Proc 1 08 -Tweezers Damage LCD, FPC, Hp, vibreur...

  • Page 78: Level 3 Maintenance

    Site technical documentation myC2-3 LEVEL 3 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-22...
  • Page 79 Site technical documentation myC2-3 ,03257$17 0RELOH SDFNDJLQJ VHQW WR 6$*(0 &20081,&$7,21 *5283( 6$)5$1 Follow the Proc Sheet 1 20 3DFNDJLQJ IRU VZDS RU PRELOH FRPSRQHQWV VWRUDJH The swap and the mobile components must be stored with a particular care especially for the most sensible component ( Display, loudspeaker etc …..) Contents REF MTB DTS 8- Indice B - February 21 2006...
  • Page 80 5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 Procedure 0DQGDWRU\ Proc 0 01 Proc 1 01 Proc 1 02 This form must attached around the defective mobile or the ESD bag containing the defective board: Proc 1 03 it must not be put inside the ESD bag. Proc 1 04 Proc 1 05 Proc 1 06...
  • Page 81 5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Code S AGE M T ype de défauts T ype of fault P R OB L E M E D ’ A F F I CHA GE D I S P L A Y P R OB L E M Proc 1 04 PAS D’AF F ICHAGE - LCD INT ER NE DEF ECT UEU X...
  • Page 82 Procedure 5(7851 72 7+( &/,(17 Proc Sheet 3 02 Proc 0 01 Proc 1 01 Proc 1 02 Vodafone Simply Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 & DFK HW G X 9 HQ G HX U' HDOHU V 6 WDP S ,Q IR UP DWLR Q V &...

  • Page 83: Out Of Warranty Intervention

    Site technical documentation myC2-3 OUT OF WARRANTY INTERVENTION Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-27...
  • Page 84 5(029,1* 5(3/$&,1* 7+( '$7$ Proc Sheet 4 $8',2 &+$5*( &211(&725 Procedure Proc 0 01 Proc 1 01 M 2005 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 1RWLFH The handsets requiring the replacement of system connectors cannot be repaired under Proc 1 06 Sagem warranty.
  • Page 85 5(029,1* 5(3/$&,1* 7+( Proc Sheet 4 '$7$ $8',2 &+$5*( &211(&725 Procedure Proc 0 01 Proc 1 01 M 2005 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 - Maintain the electronic board Proc 1 09 - flux Correctly the pins of the connector.
  • Page 86 5(03/$&(0(17 &211(&7(85 Fiche Proc 4 )21' '( 3267( Procedure Proc 0 01 Proc 1 01 M 2005 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Before any operation, Proc 1 10 -flux correctly the pins of the connector.

  • Page 87: Chapter 6 - Accessories

    Site technical documentation myC2-3 CHAPTER 6 - ACCESSORIES 6.1 PEDESTRIAN HANDSFREE KIT 6.1.1 Description Ear support with microphone on the cable for handsfree conversation 6.1.2 Caractéristiques Comment : Length: 1.25 m Dist. micro/loudspeaker: 25 cm Contents REF MTB DTS 8- Indice B - February 21 2006 Page 6-1...

  • Page 88: Chapter 7 - Technical Information Bulletin

    Site technical documentation myC2-3 CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it's evolution.

  • Page 89: Chapter 8 - Illustrated Parts Catalog

    Site technical documentation myC2-3 CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS myC2-3 ASSEMBLY Quantity Designation Lower cover Upper cover Keypad Antenna Flap screw Assembled loudspeaker Antenna Screw Battery Spacer & metal dome LCD pane Screw protection Flap upper housing Main board Flap stop Body Screw...
  • Page 90 Site technical documentation myC2-3 screw cover antenna Contents REF MTB DTS 8- Indice B - February 21 2006 Page 8-2...
  • Page 91 Site technical documentation myC2-3 Contents REF MTB DTS 8- Indice B - February 21 2006 Page 8-3...
  • Page 92 Site technical documentation myC2-3 APPENDIX Contents REF MTB DTS 8- Indication B - February 21 2006...
  • Page 93 Site technical documentation myC2-3 ,16758&7,21 6+((7 ),B6$9B % 3URFHVV $VVHPEO\ P\& HW P\&P N° of appendices : 0 Form distributed : 7KH 3ULVPD FRPSXWHU GDWDEDVH LV WKH ILQDO DXWKRULW\ LQ WHUPV RI GRFXPHQW YDOLGLW\ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The distributors of the printed documents are responsible for the update of the printing.
  • Page 94 Site technical documentation myC2-3 ,16758&7,21 6+((7 287054145 Stick Fpc conductive foam 287000311 Magnet 287057266 Lcd down hous assy )LQDO IODS DVVHPEO\ Prepare flap upper housing Prepare flap lower housing Put and fix 251427195 Screw Flip screw 287057646 Smal flip screw cover Stick 287057287 Flip screw cover...
  • Page 95 Site technical documentation myC2-3 ,16758&7,21 6+((7 3UHSDUH XSSHU KRXVLQJ IODS H[ See list page 5 Insert lock 252021616 Hinge (21) Prepare lower housing Prepare Flap 3UHSDUH ORZHU KRXVLQJ 252021489 (9) 287057089 screw screw with threadlocker Antenna (6) 287055197 (8) stick B2B Conductive foam...
  • Page 96 Site technical documentation myC2-3 ,16758&7,21 6+((7 Prepare Mmi board II (See list page 5 ) 287053953 Put and Métal dome stick 287053945 MMI board II myc2-3 287053255 Put and fix Shielding cover 3UHSDUH ILQDO P\& 287057555 287050415 287057625 Flap + housing assy Keypad myC2-3 Flip stop latin...
  • Page 97 Site technical documentation myC2-3 ,16758&7,21 6+((7 Appropriate (6( IODS , 00,, IOLS GHFR /FG ZLQGRZ NH\SDG ) According to the various products. &( 'pVLJQDWLRQ )ODS )OLS 'HFR /&' .H\SDG &RTXH VXS :LQGRZ 251889014 AC2005 myC2-3 BLUE GEN FR 287057555 287053945 287063959 287063941 287050415 251893667 myC2-3 BLUE GEN ENGLISH 287057555 287053945 287063959 287063941 287050415...
  • Page 98 Site technical documentation myC2-3 ,16758&7,21 6+((7 3DUWLFXODU SRLQWV Logo Flip deco Logo window 2OG ORJR 1HZ ORJR Logo Flip deco Logo Flip deco Logo window Logo window You can meet 2 different kind of logo in after sales (see old logo on the left , new logo on the right). Broth are allowed but do not mix them : Old Logo : Flip deco : 287048043 with window 287050449 .

  • Page 99: Table Of Contents

    Site technical documentation myC2-3 Index CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 USE 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN &...
  • Page 100 Site technical documentation myC2-3 CHAPTER 3 - SYMPTOMS 3-1 GENERAL 3-2 LIST OF REPORTED DEFECTS 3-3 ERROR MESSAGES DURING START UP 3-4 OTHER ERROR MESSAGES 3-5 LIST OF OBSERVED DEFECTS 3-6 INFORMATION ABOUT NEW NOTICED FAULTS SYMPTOM SHEETS Symp sheet 01 - Endurance battery and charger problem 3-10 Symp sheet 02 - communication problem 3-11...
  • Page 101 Site technical documentation myC2-3 Test Sheet 04 - CONSUMPTION TEST 4-13 Test Sheet 05 - HOTLINE MENU 4-14 Test Sheet 06 - RADIO TEST 4-15 CHAPTER 5 - MAINTENANCE PROCEDURES 5-2 SHORT LOOP PROCESS 5-1 TECHNICAL WORK LEVELS 5-2 SHORT LOOP PROCESS 5-3 MAINTENANCE TOOLS LEVEL 0 MAINTENANCE Proc sheet 0 01 - Remove and place the battery...
  • Page 102 Site technical documentation myC2-3 CHAPTER 6 - ACCESSORIES 6-1 PEDESTRIAN HANDSFREE KIT 6-1-1 DESCRIPTION 6-1-2 CHARACTÉRISTICS CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7-1 PURPOSE 7-2 APPLICATION CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS ANNEXES Annexe 1 Contents REF MTB DTS 8- Indice B - February 21 2006 Page INDEX-4...

Table of Contents