Table of Contents
H Handover to the user
When handing over, instruct the user how to operate
the heating system and inform the user about its
operating conditions.
▶ Explain how to operate the heating system and draw
the user's attention to any safety relevant action.
▶ Explain that modifications and repairs must only be
performed by a competent, registered gas
engineer, such as a Gas Safe registered engineer or
British Gas engineer.
▶ Leave the installation instructions with the
completed Benchmark Checklist (or a certificate
confirming compliance with IS 813, Eire only) and
the operating instructions with the user or at the gas
meter.
H Servicing
Advise the user to have the system serviced annually
by a competent, registered gas engineer, such as a Gas
Safe registered engineer or British Gas engineer.
Approved spares must be used to help maintain the
efficiency, safety and reliability of the appliance.
H Benchmark Service Record
The service engineer must complete the Benchmark
Service Record at the back of this manual after each
service.
The purpose is to ensure that customers are provided
with the correct equipment for their needs, that it is
installed, commissioned and serviced in accordance
with the manufacturer's instructions by competent
persons and that it meets the requirements of the
appropriate Building Regulations. The Benchmark
Checklist can be used to demonstrate compliance
with Building Regulations and should be provided to
the customer for future reference.
Installers are required to carry out installation,
commissioning and servicing work in accordance with
the Benchmark Code of Practice which is available
from the Heating and Hot water Industry Council who
manage and promote the scheme.
Visit hhic.org.uk for more information.
H Health and safety
The appliance contains no asbestos and no
substances have been used in the construction
process that contravene the COSHH Regulations
(Control of Substances Hazardous to Health
Regulations 1988).
Worcester 2000 – 6 721 814 551 (2019/09)
Benchmark places
responsibilities on both
manufacturers and
installers.
Explanation of symbols and safety instructions
H Combustion and corrosive materials
Do not store or use any combustible materials (paper,
thinners, paints etc.) inside or within the vicinity of the
appliance.
Chemically aggressive substances can corrode the
appliance and invalidate any warranty.
H Fitting and modification
Fitting the appliance and any controls to the appliance
may only be carried out by a competent engineer in
accordance with the current Gas Safety (Installation
and Use) Regulations.
Flue systems must not be modified in any way other
than as described in the fitting instructions. Any
misuse or unauthorised modifications to the
appliance, flue or associated components and
systems could invalidate the warranty. The
manufacturer accepts no liability arising from any such
actions, excluding statutory rights.
H General manual handling guidelines
▶ Only remove packaging at the time of the final
installation.
▶ Always use Health and Safety guidance for manual
handling of an appliance.
– Never lift or carry more than the safe guidance
limit on your own.
– Always use appropriate methods and equipment
when lifting/carrying an appliance.
▶ Never lift or carry packages by the shipping straps.
▶ During handling and unpacking, wear safety gloves
to prevent injuries to your hands through sharp-
edged appliance components.
▶ Dispose of packing materials appropriately.
H Important handling instructions
Care should be taken when transporting, lifting and
carrying the appliance.
▶ Use a means of transport suitable for handling
appliances (e.g. sack truck with strap, stair
climbing or step trolley).
▶ When handling appliances, secure them against a
fall.
▶ Let only trained personnel undertake the handling.
▶ The correct method for handling heavy objects
should be strictly observed, at all times.
5
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