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Hitachi Freedom Storage Lightning 9900 V Series Error Code List

Remote console error codes
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Hitachi Freedom Storage™
Lightning 9900™ V Series
Remote Console Error Codes
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Summary of Contents for Hitachi Freedom Storage Lightning 9900 V Series

  • Page 1 Hitachi Freedom Storage™ Lightning 9900™ V Series Remote Console Error Codes...
  • Page 3 Hitachi Data Systems Corporation. Hitachi Data Systems reserves the right to make changes to this document at any time without notice and assumes no responsibility for its use. Hitachi Data Systems products and services can only be ordered under the terms and conditions of Hitachi Data Systems’...
  • Page 4 Revised message text and recommended action for error codes: 0002 2016, 0003 2085- 2094, 0110 5085, 1110 1110. Referenced Documents Hitachi Lightning 9900™ V Series User and Reference Guide, MK-92RD100 Hitachi Lightning 9900™ V Series Hitachi Remote Console – Storage Navigator User’s Guide, MK-92RD101 Preface...

  • Page 5: Thank You

    Hitachi Lightning 9900™ V Series Hitachi Remote Console – Storage Navigator User’s Guide (MK-92RD101). Note: In this document the term “9900V” refers to the entire Hitachi Lightning 9900™ V Series subsystem family, unless otherwise noted. Note: The use of the Lightning 9900™ V Series subsystem, Hitachi Remote Console – Storage Navigator software, and all other Hitachi Data Systems products is governed by the terms of your license agreement(s) with Hitachi Data Systems.
  • Page 6 Preface...
  • Page 7 ............73 Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 8 viii Contents...
  • Page 9 Chapter 1 Remote Console Messages and Error Codes Remote Console Messages Figure 1.1 shows a typical message panel displayed by the Hitachi Lightning 9900™ V Series Remote Console – Storage Navigator software. Figure 1.1 Sample Error Message All 9900V message panels display the following information:...
  • Page 10 Error Codes Table 1.1 lists the error codes and error messages for the Lightning 9900™ V Series Remote Console and provides recommended action for the error conditions. Table 1.1 also provides the severity level and failure level of each error condition. Severity Levels.
  • Page 11 Modify mode was canceled forcibly. If you want to make settings, please change to Modify mode. 0001 7050 An error occurred. If this problem persists, please call Call the service personnel. the Support Center. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 12 0002 2001 An error occurred. If this problem persists, please call If nothing changes despite retrying, call the the Support Center. service personnel. 0002 2002 An error occurred. If this problem persists, please call If nothing changes despite retrying, call the the Support Center.
  • Page 13 An error occurred. If this problem persists, please call Call the service personnel. the Support Center. 0003 1018 An error occurred. If this problem persists, please call Call the service personnel. the Support Center. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 14 Support Center. personnel. 0003 1037 An error occurred. If this problem persists, please call Failed to acquire the external function pointer for the Support Center. obtaining race information. Contact the Hitachi Data Systems Support Center. Chapter 1 Error Codes...
  • Page 15 Support Center. Hitachi Data Systems Support Center. 0003 1063 The specified WWN is already in use. Specify another Correct the specified contents, and request the WWN. setting of the configuration information again. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 16 An error occurred. If this problem persists, please call Invalid interface between the functions inside the the Support Center. agent is detected. Contact the Hitachi Data Systems Support Center. 0003 1074 An error occurred. If this problem persists, please call Invalid interface between the functions inside the the Support Center.
  • Page 17 The number of LDEV ID which can be set in the Support Center. Virtual LVI/LUN operation is exceeded. The error does not occur normally because it is guarded in the screen. Contact the program maker. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 18 0003 1204 An error occurred. If this problem persists, please call The number of volumes which link as expanded the Support Center. LUs is beyond the range. The error does not occur normally because it is guarded in the screen. Contact the program maker. 0003 1350 Add path to the initiator port failed.
  • Page 19 SNMP or SVP has lock, please try again later. Wait for a while and reissue the request. 0003 2017 Network error detected; exclusive lock is released. Request again. (Re-execute exclusive lock start request.) Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 20 0003 2022 An error occurred. If this problem persists, please call There is no host group where WWN is the Support Center. registered. The error does not occur normally because it is guarded in the screen. Contact the program maker. 0003 2033 The server is not ready yet, or an internal processing Wait for a while, and press the Refresh button.
  • Page 21 The error does not occur normally because it is guarded in the screen. Contact the program maker. 0005 5200 This functionality is not available. SNMP API is Install the program product. required. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 22 0005 5201 This functionality is not available. Hitachi Parallel Install the program product. If you want to Access Volume is required. perform release process, release after the emergency key is installed. 0005 5202 This functionality is not available. Performance Install the program product.
  • Page 23 Do you want to cancel? To cancel, press the OK button. 0110 9102 Do you want to apply? To execute the operation in Preset, press the OK button. 0110 9103 Do you want to change? Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 24 0110 9104 Do you want to change the mode? 0110 9105 The value has been changed: but the server cannot reflect the value. Do you want to exit? 0110 9106 The value has been changed: but the server cannot reflect the value. Do you want to change the mode? 0110 9107 The value has been changed: but the server cannot apply the value.
  • Page 25 The number of user accounts exceeds the maximum. You cannot register anymore. 0290 5070 The current password is invalid. Input the password again. 0290 5080 The password is invalid. Specify the correct password. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 26 0290 6010 The user account list was modified by the Reopen. administrator while you were making settings. 0290 6020 The user ID was deleted by the administrator. Terminate the process. 0290 6030 Failed to open the user account list file. If the same error occurs again despite retrying, call the service personnel.
  • Page 27 5. Power off/ on the DKC. (Care should be taken.) 6. When using Remote Console Server, you should check the connection between CLIENT and SERVER first. Then execute the above 1 to Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 28 0305 7205 An error occurred. If this problem persists, please call Isolate problems according to the following the Support Center. procedure: 1. Reboot the PC. 2. Check the LAN card/LAN cable. 3. Check the IP address of the PC. 4. Replace the PC. 5.
  • Page 29 Program Product Name 0405 5074 The specified PP ID is invalid. Retry again. If it occurred again, call Hitachi Data Systems Support Center. 0405 5075 This key code is invalid. Confirm if the key code is correct or not.
  • Page 30 Support Center. operation. 0405 6022 A file open error has occurred. Retry again. If it occurred again, call Hitachi Data Systems Support Center. 0405 6023 An error occurred. If this problem persists, please call Reboot the PC. If It cannot be recovered, replace the Support Center.
  • Page 31 0505 6507 The maximum permissible capacity of program Please install the program product whose product became insufficient because of the installation maximum permissible capacity became of PDEV. insufficient, and retry the operation. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 32 Support Center. report them with the error code. 0505 7202 An error occurred. If this problem persists, please call Please call Hitachi Data Systems Support the Support Center. Center. 0505 8001 The subsystem status is invalid. Please call the Retry the same operation several times.
  • Page 33 You cannot register a host group. registered. 1110 5041 The maximum number for WWN is already registered. Reduce the number, and retry. 1110 5042 The maximum number for WWN is 255. Reduce the number, and retry. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 34 1110 5043 The maximum number of WWN groups is 127. Reduce the number, and retry. 1110 5044 The maximum number of LUN groups is 128. Reduce the number, and retry. 1110 5050 The system cannot drop the WWN on the port. 1110 5051 The system cannot drop the WWN to the root.
  • Page 35 Do you want to continue? 2010 9100 The LUSE volume needs at least one path. Do you want to continue the operation? 2010 9150 Select the LUSE. 2010 9151 Select the LUSE volume. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 36 2010 9152 Warning: It is required to assign the LU Path for the LUSE volume. Do you want to continue? 2010 9153 Select the first LDEV of the LUSE volume. 3010 1046 The number of FlashAccess set exceeds the Correct the specified contents, and request the maximum(1024).
  • Page 37 You are trying to register the same host group the Support Center. number as the existing number. The error does not occur normally because it is guarded in the screen. Contact the program maker. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 38 5105 6000 An error occurred. If this problem persists, please call If the same error occurs despite retrying, call the the Support Center. service personnel. 5105 6012 An error occurred. If this problem persists, please call If the same error occurs despite retrying, call the the Support Center.
  • Page 39 The target volume(s) is not equipped. Retry the same operation. If nothing changes, contact the service personnel. 5205 1217 The target volume(s) cannot be used. Retry the same operation. If nothing changes, contact the service personnel. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 40 5205 1218 The target volume is being formatted. Retry the same operation. If nothing changes, contact the service personnel. 5205 1219 The target volume(s) is a command device. Retry the same operation. If nothing changes, contact the service personnel. 5205 1220 The target volume is not a reserved volume.
  • Page 41 Contact the program maker. 5205 6000 An error occurred. If this problem persists, please call If the same error occurs despite retrying, call the the Support Center. service personnel. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 42 5205 6001 An error occurred. If this problem persists, please call If the same error occurs despite retrying, call the the Support Center. service personnel. 5205 6012 An error occurred. If this problem persists, please call If the same error occurs despite retrying, call the the Support Center.
  • Page 43 DKCs (SVPs). If the same error occurs despite retrying, call the service personnel. 5305 2015 A connection error has occurred. Retry the same operation. If the same error occurs despite retrying, call the service personnel. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 44 5305 2033 The server is now gathering the latest data. Internal Wait for a while, and press the Refresh button. processing is being executed. Please wait a while, and then click the Refresh button. 5305 2145 A connection error has occurred. Retry the same operation.
  • Page 45 The number of PA group(s) exceeds the maximum. Check the specified content, and retry. 5310 5129 Target WWN is already registered in another PA Check the specified content, and retry. group. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 46 6005 8000 A time-out error occurred. Retry the operation. If you get the same message again, reboot the PC. If necessary, please call the Hitachi Data Systems Support Center. 6005 8001 A time-out error occurred. Retry the operation. If you get the same message again, reboot the PC.
  • Page 47 The port group exists on the specified port. The port type could not be changed because the port group was set in the specified package. Delete the group setting and then change the port type. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 48 Controller ID. of the RCU, and set the correct value. Then retry the operation. If the same error occurs, contact the Hitachi Data Systems Support Center. 6005 8720 Too many RCUs. (Four RCUs allowed). A maximum of four RCUs are permitted, and that many already exist.
  • Page 49 Check the status of the M-VOL tracks, and clear the pinned tracks. 6005 8743 Pinned track(s) exists on the R-VOL. Check the status of the R-VOL tracks, and clear the pinned tracks. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 50 Remote Copy is not supported under the M-VOL The emulation type of the M-VOL does not Device emulation type. support TrueCopy. If you want to use TrueCopy, please call the Hitachi Data Systems Support Center. 6005 8747 Currently running microprogram version does not The version of the microcode on the subsystem support the specified operation.
  • Page 51 MCU Subsystem Cache status is not active. Check the subsystem cache status of the MCU from the host. If it is off, set it on and retry. If it cannot be set on, please contact the Hitachi Data Systems Support Center. 6005 8757 One side of MCU Cache is blocked.
  • Page 52 6005 8777 Combination of MCU with RCU controller type is not Check the controller type of the specified MCU supported. and RCU, then call the Hitachi Data Systems Support Center. 6005 8778 One side of Cache on RCU is blocked.
  • Page 53 RCUs in this C/T group. If the timer type is System, then 4 RCU have already been added. If the timer type is Local or None, then 1 RCU has already been added. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 54 6005 8804 Copy mode cannot be changed. The resume pair operation failed. The volume and the copy mode must be either both asynchronous or both synchronous. Verify that the status of the volume and the copy mode match, then retry the operation. 6005 8805 CT Group is not active in the RCU.
  • Page 55 2. Connect to the LCP that can access the specified R-VOL. 6005 8830 The specified M-VOL is already used as a Check the status of the specified M-VOL (P-VOL) CruiseControl Reserve VOL. from HOST or SVP. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 56 Controller ID. of the RCU, and set the correct value. Then retry the operation. If the same error occurs, contact the Hitachi Data Systems Support Center. 6005 8840 Suspend(Pairsplit-r) operation is not valid for R-VOL. Suspend mode is not valid for the R-VOL. Check the volume and retry.
  • Page 57 C/T group. Verify the status of the failed volumes. If necessary, retry the Delete Pair operation with the volume or the group option. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 58 6005 8863 Unknown Error Code. The Remote Console PC detected an unknown error code. Please call the Hitachi Data Systems Support Center. 6005 8864 An internal error occurred. An internal error has occurred. Please call the Hitachi Data Systems Support Center.
  • Page 59 An error occurred during the port change. Please call the Hitachi Data Systems Support Center. 6005 8901 An error occurred during the port change. Please call the Hitachi Data Systems Support Center. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 60 Center. 6005 8903 Unknown Error Code. The Remote Console PC detected an unknown error code. Please call the Hitachi Data Systems Support Center. 6005 8904 The Remote Copy Function Switch bit No. 5 in MCU is Check the difference management instruction for...
  • Page 61 6010 9007 Please confirm the specified R-VOLs are varied off- The same as the message. line. 6010 9008 SIMs of Remote Copy are cleared. Normal end. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 62 6010 9021 The Port Setting process has not completed. Do you To continue the process, select OK. After the want to continue for other ports? process, reexecute the setting for the port which is not in operation. 6010 9022 WARNING: Initial copy mode 'None' is selected for Check the contents of the main and remote some volume pairs.
  • Page 63 Press the OK button, and continue. 6010 9316 Through this operation, M-VOL status will be changed The same as the message. to Simplex mode even if the M-VOL is online to the host. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 64 7005 8000 A time-out error occurred. Retry the operation. If you get the same message again, reboot the PC. If necessary, please call the Hitachi Data Systems Support Center. 7005 8001 A time-out error occurred. Retry the operation. If you get the same message again, reboot the PC.
  • Page 65 Change the specified S-VOL to other volume, or being used from the host or by a TrueCopy volume. stop using the S-VOL in the host or TrueCopy, and then retry the operation. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 66 The emulation type is not supported. Specify the emulation type supported in ShadowImage. 7010 8525 Internal logical error. Contact Hitachi Data Systems Support Center. 7010 8526 Internal logical error. Contact Hitachi Data Systems Support Center. 7010 8527 Internal logical error.
  • Page 67 7010 8556 The S-VOL is a command device. Check the target volume. 7010 8557 The volume is not implemented. You cannot execute the operation for the volume which is not implemented. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 68 The emulation type is invalid. Specify the volume of the supported emulation type. 7010 8569 The number of multiple jobs exceeded the maximum. Contact Hitachi Data Systems Support Center. 7010 8570 The selected volume does not exist. Refresh the screen, and retry the operation.
  • Page 69 Hitachi TrueCopy cooperation pattern. or delete the Remote Copy pair. 7010 8607 A pair status cannot be changed to form the Hitachi Place the TC390 pair which uses the SI390 T- TrueCopy cooperation pattern. VOL as an S-VOL in the PSUE or SMPL status.
  • Page 70 The status mode type is invalid. 7010 8631 The specified CU number is invalid. 7010 8632 The timing of issuing the command is invalid. Contact Hitachi Data Systems Support Center. 7010 8633 The abnormal status is invalid. Contact Hitachi Data Systems Support Center. 7010 8634...
  • Page 71 Check the setting you specified in Option tab. because the mode is invalid. 7010 8658 Some settings could not be applied normally. Refer to Check the error code in Preset volume list. the error code. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 72 7110 6504 The number of pairs exceeds the maximum. You cannot create a pair for the specified S-VOL. Delete the created pair, and retry the operation. 7110 7310 Unregistered error code. Contact Hitachi Data Systems Support Center. Chapter 1 Error Codes...
  • Page 73 7110 8505 The requested command is invalid. Contact Hitachi Data Systems Support Center. 7110 8506 The command was rejected. The specified T-VOL is being used from the host or by a Hitachi TrueCopy- S/390 volume. ® 7110 8507 The Pairsplit command was issued to the pairs in the You cannot execute the Pairsplit operation split status.
  • Page 74 The emulation type is not supported. Specify the emulation type supported in ShadowImage. 7110 8525 Internal logical error. Contact Hitachi Data Systems Support Center. 7110 8526 Internal logical error. Contact Hitachi Data Systems Support Center. 7110 8527 Internal logical error.
  • Page 75 The emulation type is invalid. Specify the volume of the supported emulation type. 7110 8569 The number of multiple jobs exceeded the maximum. Contact Hitachi Data Systems Support Center. 7110 8570 The selected volume does not exist. Refresh the screen, and retry the operation.
  • Page 76 7110 8575 The selected volume is not a reserved volume. 7110 8576 No reserved volume is available for use. 7110 8577 The number of reserved volumes to be defined Stop the operation of the Reserve volume exceeds the maximum. setting, or delete the Reserve volume. 7110 8578 The S-VOL is already paired with a backup volume.
  • Page 77 TC390 pair which uses the SI390 T-VOL as an S-VOL in the Simplex status. 7110 8607 A pair status cannot be changed to from the Hitachi Place the TC390 pair which uses the SI390 T- TrueCopy-S/390 ®...
  • Page 78 The status mode type is invalid. 7110 8631 The specified CU number is invalid. 7110 8632 The timing of issuing the command is invalid. Contact Hitachi Data Systems Support Center. 7110 8633 The abnormal status is invalid. Contact Hitachi Data Systems Support Center. 7110 8634...
  • Page 79 An error occurred while connecting to the subsystem. Call the service personnel. Please retry a little later. 8005 6050 An error occurred. If this problem persists, please call Call the service personnel. the Support Center. Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 80 8005 7111 An error occurred. If this problem persists, please call the Support Center. 8005 8001 An error occurred while connecting to the subsystem. Retry the same operation several times. If the Please retry a little later. same error occurs, call the service personnel. 8005 8100 An error occurred while connecting to the subsystem.

  • Page 81: Acronyms And Abbreviations

    (status) PSUS pair suspended-split (status) P-VOL primary volume RAID redundant array of independent disks remote control port remote control unit R-VOL remote volume ® SI390 ShadowImage – S/390 service information message Hitachi Lightning 9900™ V Series Remote Console Error Codes...
  • Page 82 shared memory SMPL simplex SNMP simple network management protocol SSID subsystem ID ® S-VOL secondary volume (TrueCopy), source volume (ShadowImage – S/390 service processor ® TC390 TrueCopy – S/390 T-VOL target volume VDEV virtual device worldwide name Acronyms and Abbreviations...