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United Kingdom
Sivantos Limited
Platinum House
Sussex Manor Business Park
Gatwick Road, Crawley
West Sussex RH10 9NH
Email: [email protected]
www.bestsound-technology.co.uk
Manufactured by Sivantos GmbH under Trademark License of Siemens AG
Based on D00140935 | JN8013 | Pt No: 10935275 | Issue 2 | © 06.2016 Siemens AG
Explanation of symbols
Points out a situation that could
lead to serious, moderate, or
minor injuries
Indicates possible property
damage
Advice and tips on how to handle
your device better
Your Teneo
™
hearing aid
2
Components and names
Ear piece (LifeTip)
Concha lock (option)
Tube (LifeTube)
EarHook
Teneo
HP
HP+
Battery size 13
Batteries
3
Changing the batteries
Open the battery
compartment
Remove coloured sticker
from new battery, place
battery in drawer with
+ symbol on battery
+ side up.
You should only remove the protective sticker if you actually use the battery.
Daily use
4
Turning on and off
You have several options to turn your hearing aids on or off.
-
4
a
Via battery compartment:
u
Turning on: Close the battery
compartment. The default volume
and hearing program are set.
u
Turning off: Open the battery
compartment to the fi rst catch.
Changing the hearing program
4
b
Hearing programs change the
characteristics of the sound coming
through the hearing aid. They help you to
select the optimal setup for every listening
situation. An optional signal can indicate
the change of the hearing program.
u
To change the hearing program,
press the push button briefl y or
use a remote control.
Inserting and removing
4
d
Inserting
Your hearing aids have been fi ne-tuned for
your right and left ear. Coloured markers
indicate the side:
red marker = right ear
blue marker = left ear
To insert the hearing aid:
u
Hold the tube at the bend that is closer
to the ear piece.
u
Carefully push the ear piece in the ear
canal
.
u
Twist it slightly until it sits well.
u
Open and close your mouth to avoid
accumulation of air in the ear canal.
u
Lift the hearing
aring
g
g
g
aid and slide it
de it
de it
de it
de it
de it
de it
de it
de it
de it
e it
e it
e it
e it
t it it
over the top
of your ear
.
Insert t he right hearing aid
with the right hand and the
left hearing aid with the left
hand.
If you have problems inserting
the ear piece, use the other
hand to gently pull your
earlobe downwards.
This opens the ear canal and
eases insertion of the ear piece.
CAUTION
Risk of injury!
u
Insert the ear piece carefully and
not too deeply into the ear.
Legal Manufacturer
Sivantos GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone +49 9131 308 0
Getting to know your hearing aids
1
It is recommended to familiarise yourself
with your new hearing aids.
With the aids in your hand try using the
controls and note their location on the
aid. This will make it easier for you to feel
and press the controls while wearing the
hearing aids.
Microphone openings
Push button
Rocker switch
Battery compartment
Close battery door
u
Carefully close the
battery compartment.
If you feel resistance,
the battery is not
inserted correctly.
Do not attempt to close the battery
compartment by force. It can be
damaged.
Via push button or rocker switch:
u
Turning on or off: Press the push button.
Refer to section "Controls"
for your personal settings.
After turning on, the previously used
volume and hearing program are set.
Refer to section "Controls" and to section
"Settings" for your personal settings and for
a list of your hearing programs.
Your NHS Provider can confi gure
your hearing aids so that they switch
automatically to the audio shoe
program if the audio shoe has been
attached. Read more in section
"Audio input".
The optional concha lock helps to securely
retain the ear piece in your ear. To position
the concha lock:
u
Bend the concha lock and position it
carefully into the bowl of your ear.
Refer to the picture.
Removing
u
Lift the hearing aid and slide it over
the top of your ear
.
u
Hold the tube and pull the ear
piece carefully out
.
Clean and dry your
hearing aids after
usage.
Read more
in section
"Maintenance
and care".
CAUTION
Risk of injury!
u
In very rare cases the ear piece
could remain in your ear when
removing the hearing aid. If this
happens, have the ear piece
removed by a medical professional.
www.bestsound-technology.co.uk
Teneo S/S+, M/M+ & HP/HP+
Instructions and guidance
CAUTION
Read this user guide thoroughly and
completely and follow the safety
guide supplied with the device(s)
to avoid damage or injury.
To benefi t most from your hearing aid, wear it daily and all day long. Especially after
long periods of living with hearing loss, a dedicated hearing training is recommended -
ask your NHS Provider.
Teneo
S
S+
Battery size 312
Teneo
M
M+
Battery size 13
Low Battery indicator
u
Always use the right size batteries
Your hearing aid may be programmed to
inform you when the battery should be
replaced for best system performance. You
may hear an intermittent series of beeps
and/or experience low amplifi cation
power or volume.
Change the battery when either of
these occur.
Via remote control:
u
Follow the instructions in the remote
control's user guide. After turning on,
the previously used volume and
hearing program are set.
When wearing the hearing aids, an
optional signal canindicate when
an aid is turned on or off.
Remove the batteries if the hearing
aids are not used for several days.
On the phone
4
c
When you are on the
phone, hold the telephone
receiver slightly above your
ear. The hearing aid and
telephone receiver have
to be aligned.
Turn the receiver slightly
so that the ear is not
completely covered.
Locking the controls (optional)
4
e
To prevent any accidental operation you
can lock the controls. When the controls
are locked, both push button and rocker
switch are disabled.
u
To lock the controls, press the top
of the rocker switch and hold it.
Simultaneously press the push button
on the same hearing aid for 3 seconds.
u
To unlock the controls, press the
bottom of the rocker switch and
hold it. Simultaneously press the
push button on the same hearing
aid for 3 seconds.
Whether this function is confi gured for your
hearing aids is listed in section "Controls".
Adjusting the volume
4
f
Your hearing aids automatically adjust
the volume to the listening situation.
u
If you prefer manual volume adjustment,
press the rocker switch briefl y or use a
remote control or smartphone app.
Further adjustments (optional)
4
g
The controls of your hearing aids can also be
used to change, for example, the tinnitus
noiser level.
Using two hearing aids
4
h
You can control each hearing aid
separately. You can control both hearing
aids simultaneously. Your NHS Provider
has to activate the "e2e wireless" function
if available, enabling both hearing aids to
exchange information or you may be able
to then use either a remote control or the
user controls on either of your aids for the
desired function e.g. volume change.
If you have problems pressing the
controls of your hearing aids while
wearing them, you can ask your NHS
Provider about a remote control option.
Remove empty batteries immediately and
dispose of according to local regulations
Remember to have your
replacement batteries with
you at all times.
For certain hearing aid types, a
special battery compartment is
available that cannot be opened
unintentionally. Ask your NHS
Provider for the tamperproof
battery compartment.
When the power-on delay is activated, the
hearing aids turn on after a delay of several
seconds. During this time you can insert
the hearing aids without experiencing
unpleasant whistling.
The "power-on delay" can be activated by
your NHS Provider.
Telephone program
You may prefer a certain volume when
using the phone. Ask your NHS Provider
to confi gure a telephone program.
u
Switch to the telephone program
whenever you are on the phone.
Whether a telephone program is
confi gured for your hearing aid is
listed in section "Settings".
If you are wearing two hearing aids,
you have to lock or unlock the
controls on each hearing aid
separately.
Locking or unlocking can optionally
be indicated by an acoustic signal.
When you turn your hearing aids off
and on again, the key lock remains
in the previously selected state.
Refer to section "Controls"
for your personal settings.
An optional signal can indicate
the volume change.
Refer to section "Controls"
for your personal settings.
The control elements of both aids can
meven be set differently – thus offering
you the degree of control you really need.
Related Manuals for Siemens Teneo S
Summary of Contents for Siemens Teneo S
- Page 1 Email: [email protected] www.bestsound-technology.co.uk Manufactured by Sivantos GmbH under Trademark License of Siemens AG Based on D00140935 | JN8013 | Pt No: 10935275 | Issue 2 | © 06.2016 Siemens AG Getting to know your hearing aids Explanation of symbols It is recommended to familiarise yourself...
- Page 2 NOTICE “Audio induction loops”. correctly. Hearing aid emits To avoid environmental pollution, Power-on delay is active. Wait several Teneo S/S+ does not include a do not throw batteries into whistling sounds seconds and check again. telecoil option. household waste. Reinsert the ear piece until it fi ts Recycle or dispose of batteries securely.