GE ZEU36R Important Service Information

36 inch radiant cooktop with electronic controls
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36" RADIANT COOKTOP WITH ELECTRONIC CONTROLS
WARNING
Electrical Shock Hazard
Death or serious injury can result from failure to follow these
instructions.
• Service by a qualified service technician only.
• Disconnect power before servicing this product.
• Reconnect all grounding devices after service.
• Replace all parts and panels before operating.
GROUNDING SPECIFICATIONS
Ground Path Resistance
0.10
Max.
Insulation Resistance
250 K Min.
INSTALLATION REQUIREMENTS
Power Supply
The cooktop must be connected to a supply circuit of the proper
voltage and frequency as specified on the rating plate. Wire size
must conform to the National Electrical Code or the prevailing local
code. The rating plate is located on the side of the component box.
WIRING
Built-in power leads are UL-approved for connection to larger
gauge household wiring. The insulation of these leads is rated
at temperatures much higher than the temperature rating of
household wiring. The current-carrying capacity of a conductor is
governed by the temperature rating of the insulation around the
wire rather than the wire gauge alone.
WARNING:
IMPROPER CONNECTION OF ALUMINUM
HOUSE WIRING TO THESE COPPER LEADS CAN RESULT IN
A SERIOUS PROBLEM. USE ONLY CONNECTORS DESIGNED
FOR JOINING COPPER TO ALUMINUM AND FOLLOW THE
MANUFACTURER'S RECOMMENDED PROCEDURE CLOSELY.
CERAMIC GLASS COOKTOP
If the glass is damaged it must be replaced in combination with
the touch board; these two components come from the factory as
a single assembly. Do NOT attempt to remove and reuse the touch
board. The display board and its light guides may be removed from
the old touch board and installed onto the new touch board.
IMPORTANT
SERVICE INFORMATION
DO NOT DISCARD
31-17149 12-14 GE
Model Numbers - ZEU36R
APPEARANCE DEFECTS
Scratches, marks, discoloration, stains, spots, etc. can be caused by food,
cookware, utensils, cleaning solutions or water.
BEFORE replacing the COOKTOP, use the cooktop cleaning procedure
outlined in the Owner's Manual.
NOTE: When servicing the cooktop, care must be taken not to scratch or
damage the glass.
RADIANT HEATING ELEMENT SYSTEMS
The radiant heating element consists of a spiral wound resistance wire
corrosion protected metal tray.
Single Element
Dual Element
Tri-Ring Element
TEMPERATURE LIMIT/HOT LIGHT SWITCH
The Temperature Limit/Hot Light Switch performs two functions:
1. Turns on HOT LIGHT as soon as glass temperature reaches 150º F. The
hot light will remain on until the glass surface above the heating unit
has cooled below 150º F (Even after surface unit switch has been turned
2. Detects when glass temperature above a unit has exceeded its limit of
approximately 1031º F and disconnects power to that unit. When glass
temperature cools below 1031º F, the unit will turn back on.
The temperature limit/hot light switch can not be calibrated.
HOT SURFACE INDICATOR LIGHT
When the glass temperature reaches 150º F the Hot Surface Indicator
Light is activated to alert consumer that glass Surface is too hot to
touch. The Hot Surface Indicator Light Is turned on by an additional set of
contacts within the temperature limiter.
SERVICE MODE
Service Mode can be entered by the following steps:
1. Press and Hold the Front Right Burner ON/OFF key for 7 seconds
until tone is heard and "1" appears on the timer.
2. Press and Hold Rear Right Burner ON/OFF key for 7 seconds
until tone is heard and Software version appears on the timer.
The Table below describes what key provides what diagnostic
features each key will do.
DIAGNOSTICS MODE SUMMARY
Key
Response
Left Rear +
Displays failure codes on the Timer. Pressing
this key multiple times will cycle through
each failure code until dashes appear
showing the end of the codes. If no active
failures exist only dashes will be shown with
each press.
Pressing and holding for 5 seconds will clear
the Failure Code that is currently displayed.
Left Front +
Turns on all the LEDs for 5 seconds.
Left Front -
Exit Service Mode.
Right Front -
Display main board software version
Right Front +
Display Induction board #1 software version
Timer Select
ONLY use this when a mistake has been
made in setting the model number for a
service replacement board.
To clear the service model number, press and
hold for 7 seconds. Control will show SEt in
timer block, ready to reprogram the service
control's model number.
FAILURE CODES
User Interface
Fault
Code
Issue Description
Possible Fixes
F1x
UL "On" Indicator
Replace Display Board
Light/LED Failure
F7x
Replace Touch Board
Button Matrix Error
F82
Replace Display Board
Microprocessor Error
Machine Control (MC)
Fault
Code
Issue Description
Possible Fixes
F6x
UI cannot
Check wires connecting UI
communicate with
to MC. Replace Machine
Machine Control
Control. Replace Display
F81
Replace Machine Control
Microprocessor Error
NOTES:
If the touch board needs to be replaced it must be replaced in
combination with the glass; these two components come from the
factory as a single assembly. Do NOT attempt to reuse the glass
when replacing the touch board. The display board and its light
guides may be removed from the old touch board and installed
If the display board needs to be replaced, the light guides need to
be transferred from the old display board to the new display board
before installing the new display board onto the touch board (and
squeeze together the clips on the outside of the smaller light
guides (on the large, circular light guides press the clips outwards
light guide from the display board; transfer it to the same location
on the replacement display board.
SEt – SETTING UP SERVICE REPLACEMENT CONTROLS
Service Replacement UIs must be set up with the appropriate
model number to function correctly.
1. After replacing the control, apply power to the unit.
2. Upon power up the UI will display the letters SEt after a few
seconds.
NOTE: All the LEDs may initially turn on for up to 10 seconds
before SEt appears on screen.
3. Using the Timer up (^
v
(AE2
4. Press and hold the Timer Select (or Timer Start on models
number in the control.
5. The control should restart and operate normally.
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Summary of Contents for GE ZEU36R

  • Page 1 DO NOT DISCARD Light is activated to alert consumer that glass Surface is too hot to touch. The Hot Surface Indicator Light Is turned on by an additional set of 31-17149 12-14 GE contacts within the temperature limiter. Model Numbers - ZEU36R...
  • Page 2 CIRCUIT BOARD PIN-OUTS Machine Control (Low-Level Logic) Machine Control (High Voltage and Power Control) User Interface (UI, Glass-mounted) J301 Power Supply Inputs & Misc. Hand-Shaking J201 Hot Light Inputs J301 Pin 1 J201 Pin 2 Hot Light Bi-metal from Element (W + BU wire @ Right Front element Power Supply Input &...
  • Page 3 IMPORTANT SERVICE INFORMATION DO NOT DISCARD 31-17149 12-14 GE Model Numbers - ZEU36R...
  • Page 4 IMPORTANT SERVICE INFORMATION DO NOT DISCARD 31-17149 12-14 GE Model Numbers - ZEU36R...