General Inquiries
(Business hours: 9:00 a.m. to 8:00 p.m.)
0120-005-250
(toll free)
Service available in: English, Portuguese, Chinese,
Spanish.
Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
From DOCOMO mobile phones
(In Japanese only)
151
(No prefix)
(toll free)
Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120-800-000
(toll free)
Unavailable from part of IP phones.
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website https://www.nttdocomo.co.jp/english/
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
From DOCOMO mobile phones
International call access code
-81-3-6832-6600
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use SH-05G, you should dial the number +81-3-6832-6600 (to enter "+", touch and hold "0").
From land-line phones
Universal number
*
-8000120-0151
international prefix
* You might be charged a domestic call fee according to the call rate for the country you stay.
For international call access codes for major countries and universal number international prefix, refer to DOCOMO website.
If you lose your tablet or have it stolen, immediately take the steps necessary for suspending the use of
the tablet.
If the tablet you purchased is damaged, bring your tablet to a repair counter specified by DOCOMO after
returning to Japan.
Don't forget your mobile phone... or your manners!
When using your mobile phone in a public place, don't forget to show common courtesy and consideration for others around you.
Repairs
(Business hours: 24 hours (open all year round))
From DOCOMO mobile phones
(In Japanese only)
113
(No prefix)
(toll free)
Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120-800-000
(toll free)
Unavailable from part of IP phones.
*
(toll free)
Sales:
Manufacturer: SHARP Corporation
'15.
(1st Edition)
15
HI***
1
'15.
INSTRUCTION MANUAL
SH-05G