Preventice Solutions BodyGuardian HEART Instruction Manual
Pocket-sized wireless heart monitor
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Also See for BodyGuardian HEART:
- Instruction manual (17 pages) ,
- Quick hook up manual and patient check list (4 pages)
Related Manuals for Preventice Solutions BodyGuardian HEART
Summary of Contents for Preventice Solutions BodyGuardian HEART
- Page 1 Patient Instruction Manual Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.
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Page 2: General Information
CONTACT INFORMATION Return your monitor to UPS on: ------------ / ------------ / ------------ Patient services Phone: 888.500.3522 (press 1, 1) Email: [email protected] Hours: 24 hours a day, 7 days a week Returning your monitor Phone: 888.500.3522 (press 1, 5) Email: [email protected] Hours: 7:30 a.m. - Page 3 INSURANCE INFORMATION Patient financial obligations and billing information On behalf of your physician, you are being provided with a heart monitor from Preventice Services. This test will be billed in two parts: 1. Your medical professional will bill your insurance for the in-office hook-up and the final reading of the test results. 2.
- Page 4 If you are receiving the monitor at home and require assistance, call Preventice Services at: 888.500.3522 For the manufacturer’s Instructions for Use, visit: www.preventicesolutions.com/docs/BGH-IFU.pdf Instructional videos with subtitles and online help are available on BodyGuardian Heart smartphone to help you Home Help and Settings →...
- Page 5 INTRODUCTION Equipment Ensure that the following equipment is included in the box. BodyGuardian Heart monitors (2) The 1 and 2 stickers help to distinguish the monitors from one another. Do not place stickers on the bottom of the monitor. Your monitors may be white or black.
- Page 6 GETTING STARTED Charge the smartphone Plug the charger into the smartphone and a wall outlet. The smartphone is fully charged when the battery indicator on the screen is solid green. Charging the smartphone can take up to 4 hours. Charging Fully charged Charge one of the monitors Charging...
- Page 7 GETTING STARTED Snap the charged monitor to a Strip for the first time 1. Line up the snaps on the monitor and the Strip. 2. The snaps aren’t evenly spaced. To make sure the snaps are lined up, the orientation of the logo on both the monitor and the Strip must be 1.
- Page 8 GETTING STARTED Attach BodyGuardian Heart to your chest 1. Familiarize yourself with the chest placement illustrations below and at right. 2. Peel away the Strip’s adhesive backing, then place the Strip and monitor on your chest in one of the placement locations shown at right.
- Page 9 Do not exceed 30° counter- clockwise from horizontal Do not apply BodyGuardian Heart over open wounds, lesions, infected or inflamed areas. Apply only to intact, clean skin. If you have skin allergies or hypersensitivities to adhesives, consult your doctor to select the appropriate option.
- Page 10 GETTING STARTED Turn on monitor Press and release the center button on the monitor. Do not hold the button down. The green center light on the monitor will remain lit or blinking once it has powered on. Turn on smartphone 1.
- Page 11 DAILY USAGE DAILY USAGE Keep the smartphone within 10 feet of the monitor at all times Keep the smartphone with you. However, if (1) you get separated from the smartphone, (2) the smartphone battery depletes or (3) you go out of cellular network range, the monitor will continue to collect data and automatically send it when the smartphone is back in range.
- Page 12 DAILY USAGE Switching monitors with green Strips Wear one of the monitors while the other one remains in the charging cradle. Switch the monitor on your chest first thing in the morning and at night before you go to sleep, or at any time if the battery is low. The green BodyGuardian Strips are repositionable.
- Page 13 DAILY USAGE Switching monitors with blue Strips Wear one of the monitors while the other one remains in the charging cradle. Switch the monitor on your chest first thing in the morning and at night before you go to sleep, or at any time if the battery is low. The blue BodyGuardian Strips cannot be reapplied to your chest after removal.
- Page 14 DAILY USAGE Recording your symptoms If you begin to feel symptoms related to the reason your monitor was prescribed such as dizziness, chest pain or shortness of breath, you can manually record these events. 1. Press and release the center button on the monitor. 2.
- Page 15 DAILY USAGE Showering, bathing, swimming, air 1. Tap Pause 2. Remove monitor travel, or MRI Pause the monitor and remove it from the Strip only when you shower, swim, travel on an airplane, or undergo an MRI. 1. On the smartphone, tap Pause. Then tap Yes to 3.
- Page 16 TROUBLESHOOTING Poor Contact message appears on the smartphone CAUSE This message indicates poor contact between your skin, the monitor and Strip. It is NOT related to the Bluetooth or cellular connection of the smartphone. RESOLUTIONS Tap OK Tap OK on the smartphone to dismiss the message. Check the monitor snaps Ensure all four snaps are securely fastened between the monitor and the Strip.
- Page 17 Tip: For the horizontal position, some patients acquire a better signal when BodyGuardian Heart is placed higher up on the chest, closer to the collarbone, to avoid fleshy tissue areas. BodyGuardian Heart receives a higher quality signal when placed over firmer areas.
- Page 18 TROUBLESHOOTING The Pause button on the smartphone is disabled Monitoring Status on the smartphone is 'Searching' CAUSE These conditions occur when the smartphone is not connected to one of your monitors. This problem is often caused when neither monitor is powered on. This occurs most often when switching monitors.
- Page 19 TROUBLESHOOTING If any monitor lights are lit, the monitor is powered on. 1. Tap Monitoring Status If the monitor is powered on, check to see if the smartphone is downloading data. 1. On the smartphone, tap Monitoring Status. 2. Tap the blue arrows to display both monitors. 3.
- Page 20 TROUBLESHOOTING When switching monitors, the smartphone displays ‘Downloading data’ for an extended time CAUSE This occurs when there is a large amount of collected data on the monitor that is currently being downloaded to the smartphone. RESOLUTION Wait for the smartphone to finish downloading. 1.
- Page 21 TROUBLESHOOTING A number pad prompting for a passcode appears on the smartphone Tap arrow to dismiss CAUSE The smartphone may display a security passcode screen from time to time. RESOLUTION This screen can be dismissed. Tap the white arrow in the upper-left corner of the screen. The smartphone touch screen dims or shuts off automatically CAUSE...
- Page 22 RETURNING EQUIPMENT Returning your equipment Return the BodyGuardian Heart equipment to Preventice Services immediately after your service ends. 1. Turn off the smartphone by pressing and holding the power button. 2. Turn off the monitor by pressing and holding the center button for 15 seconds.
- Page 23 PATIENT SURVEY We appreciate your feedback. Please return this survey inside the box once your study is completed. This survey can also be completed online at: www.preventicesolutions.com/patients/patient-survey.html Patient name City State Doctor's office / hospital Contact me via: Phone My hook-up took place at: Home Physican's office Email...
- Page 24 Comments I hereby authorize Preventice Solutions, Inc. to use, reuse, publish or republish my name in light of any communication I made and photographic likeness in all forms and all media for advertising, marketing, and any other lawful purposes. I release and discharge Preventice Solutions, Inc. from any and all claims and demands that may arise out of or in connection with the use of photographs, name or likeness, including without limitation any and all claims for libel or violation of any right of publicity or privacy.