Page 1: User Guide
HPE ProLiant DL560 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots HPE server systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 2 © Copyright 2017, Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents Component identification................7 Front panel components........................7 Universal media bay components ....................8 Drive bay numbering.........................8 Front panel LEDs and buttons......................10 Systems Insight Display LEDs....................11 Drives..............................14 NVMe drive components and LEDs..................14 SAS/SATA drive components and LEDs.................15 Drive guidelines........................15 Rear panel components........................
Page 4 Removing the fan cage........................46 Installing the fan cage........................46 Removing the processor mezzanine tray..................47 Removing the 2P pass-through performance board................48 Installing hardware options..............49 Hewlett Packard Enterprise product QuickSpecs................49 Installing a Systems Insight Display....................49 Installing an eight-bay SFF HDD drive cage..................51 Installing an eight-bay NVME SSD drive cage..................
Page 5 HPE Smart Storage Battery cabling....................109 Eight-bay SFF HDD drive cage cabling................... 110 Eight-bay NVMe SSD drive cage cabling..................117 Two-bay NVMe/Six-bay SFF HDD drive cage cabling..............118 Universal media bay cabling......................120 Two-bay SFF HDD drive cage cabling.................... 121 Software and configuration utilities............122 Server mode............................
Page 6 HPE 800W Flex Slot -48VDC Hot-plug Power Supply............140 HPE 1600W Flex Slot Platinum Hot Plug Power Supply............141 Websites....................143 Support and other resources..............144 Accessing Hewlett Packard Enterprise Support................144 Accessing updates.......................... 144 Customer self repair........................144 Remote support..........................145 Warranty information........................
Page 7: Component Identification
Component identification Front panel components Item Description Box 1 — Supported options: • Universal media bay components on page 8 • Eight-bay SFF HDD drive cage on page 8 • Two-bay NVMe/Six-bay SFF HDD drive cage on page 9 Box 2 — Supported options: •...
Page 8: Universal Media Bay Components
Universal media bay components Item Description USB 2.0 port Video display port Optical disk drive (optional) Drives (optional) Drive bay numbering Eight-bay SFF HDD drive cage Universal media bay components...
Page 9 Eight-bay SFF NVMe drive cage Two-bay NVMe/Six-bay SFF HDD drive cage Component identification...
Page 10: Front Panel Leds And Buttons
Front panel LEDs and buttons Power switch module Systems Insight Display module (optional) Item Description Status Power On/Standby button and Solid green = System on system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present Health LED Solid green = Normal...
Page 11: Systems Insight Display Leds
Item Description Status NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity UID button/LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress •...
Page 12 Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
Page 13 Systems Insight Display Health System Status LED and color power LED Processor (amber) Amber One or more of the following conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.
Page 14: Drives
Systems Insight Display Health System Status LED and color power LED Power cap (off) — Amber Standby Power cap (green) — Flashing Waiting for power green Power cap (green) — Green Power is available. Power cap (flashing amber) — Amber Power is not available.
Page 15: Sas/Sata Drive Components And Leds
SAS/SATA drive components and LEDs Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED •...
Page 16: Rear Panel Components
• For drive numbering, see "Drive bay numbering on page 8." • The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. •...
Page 17: Rear Panel Leds
Item Description Primary PCIe riser slots 1-3 Secondary PCIe riser slot bays 4-6 (Optional) Power supply 4 (PS4, optional) Power supply 2 (PS2) Power supply 3 (PS3, optional) Power supply 1 (PS1) Serial port iLO Management Port Video port Rear USB 2.0 ports (2) Rear USB 3.0 ports (2) FlexibleLOM (optional) Rear panel LEDs...
Page 18: Power Supply Leds
Power supply LEDs The power supply LED is located on each power supply. LED Status Description System is off or power supply has failed. Solid Green Normal Fan bay numbering Power supply LEDs...
Page 19: System Board Components
System board components Item Description FlexibleLOM connector Primary PCIe riser connector (processor 1 required) x4 SATA port 1 x4 SATA port 2 Upper processor mezzanine connector — Power (2) Upper processor mezzanine connector — Signals (2) USB 3.0 (2) x1 SATA port x1 SATA port/optical port System maintenance switch Front USB 3.0 connector...
Page 20: Processor, Heatsink, And Socket Components
Item Description Fan connectors (6) Front power switch connector Reserved (6) Drive backplane power connectors (3) HPE Smart Storage Battery connector 1 (system board) Optional 2SFF HDD x1 SATA board sideband connector HPE Smart Storage Battery connector 2 (processor mezzanine board) Intrusion detection switch connector Universal media bay USB/Display port connector Optional power supply connectors (PS3, PS4)
Page 21: Dimm Slot Locations
Item Description Heatsink nuts Processor frame Pin 1 indicator Heatsink latch Alignment post Symbol also on the processor and frame. DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor on the system and mezzanine boards. For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).
Page 22: Drive Cage Backplane Identification
Processor mezzanine board DIMM slots Drive cage backplane identification Eight-bay SFF HDD drive cage backplane Drive cage backplane identification...
Page 23 Eight-bay SFF NVMe SSD drive cage backplane Two-bay NVMe/Six-bay SFF HDD drive cage backplane Component identification...
Page 24: Hpe 12G Sas Expander Card Port Numbering
Two-bay SFF drive cage backplane HPE 12G SAS Expander Card port numbering HPE 12G SAS Expander Card port numbering...
Page 25: Riser Components
Riser components 4-port Slimline riser Item Description 1–4 x8 Slimline NVMe connectors Three-slot riser (three x8 slots) Item Description x8 Slimline NVMe connector 2–4 x8 PCIe slots Riser components...
Page 26 M.2 three-slot riser Item Description GPU cable connector M.2 SSD drive connectors x8 PCIe slot x16 PCIe slot x8 PCIe slot The riser supports installation of a second M.2 SSD drive on the reverse side. Three-slot riser (2 x8 and 1 x16 slots) Component identification...
Page 27 Item Description GPU cable connector x8 PCIe slot x16 PCIe slot x8 PCIe slot Two-slot GPU riser Item Description GPU cable connector x16 PCIe slot x16 PCIe slot Two-slot x8 riser (tertiary) Component identification...
Page 28 Item Description x8 PCIe slot x8 PCIe slot x8 riser (tertiary) Item Description x8 PCIe slot x8 Slimline NVMe connector Dual Slimline riser (tertiary) Component identification...
Page 29 Item Description x8 Slimline NVMe connector x8 Slimline NVMe connector Component identification...
Page 30: Setup
Setup HPE support services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
Page 31: Temperature Requirements
Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in). IMPORTANT: The HPE ProLiant DL560 Gen10 Server cable management arm is not supported on Compaq branded 7000 series racks. Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.
Page 32: Power Requirements
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
Page 33: Rack Warnings
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.
Page 34: Server Box Contents
• Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
Page 35 5. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 6.
Page 36: Configuring The Server
Configuring the server When the server is powered on, the POST screen is displayed. Use the following options to configure the server: • System utilities (F9) Use this option to configure UEFI, RBSU, or other boot settings. • Intelligent Provisioning (F10) Use this option to configure drives, access Smart Storage Administrator, or begin installing or deploying an operating system.
Page 37: Registering The Server
Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website. Registering the server...
Page 38: Operations
Operations Powering up the server Procedure 1. To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
Page 39: Removing The Server From The Rack
3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.
Page 40: Accessing The Systems Insight Display
Accessing the Systems Insight Display Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 41: Installing The Access Panel
CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 42: Removing The Air Baffle
Removing the air baffle The air baffle must be installed in 1- and 2-processor configurations. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.
Page 43: Installing The Air Baffle
Installing the air baffle The air baffle must be installed in one- and two-processor configurations. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.
Page 44: Removing The Pcie Riser Cages
Removing the PCIe riser cages CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCIe riser cage. Procedure 1. Power down the server (Power down the server on page 38). 2.
Page 45: Installing The Primary Pcie Riser Cage
Installing the primary PCIe riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCIe riser cage. Procedure 1. Install the primary PCIe riser cage. 2.
Page 46: Removing The Fan Cage
Removing the fan cage Procedure 1. Power down the server (Power down the server on page 38). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: •...
Page 47: Removing The Processor Mezzanine Tray
2. Install the access panel (Installing the access panel on page 41). 3. Install the server into the rack (Installing the server into the rack on page 34). 4. Connect each power cord to the server. 5. Connect each power cord to the power source. 6.
Page 48: Removing The 2P Pass-Through Performance Board
Removing the 2P pass-through performance board Procedure 1. Power down the server (Power down the server on page 38). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 49: Installing Hardware Options
Installing hardware options Before powering on the server for the first time, install all hardware options. Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing a Systems Insight Display Prerequisites Before installing this option, be sure that you have the following:...
Page 50 Route the cable through the opening in the front of the server, and then install the SID power switch module. Secure the module using the existing screw. Cable the SID module to the system board. Installing hardware options...
Page 51: Installing An Eight-Bay Sff Hdd Drive Cage
10. If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c. Install the 2P pass-through performance board (Installing a 2P pass-through performance board on page 88).
Page 52 • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Removing the server from the rack on page 39). Remove the access panel (Removing the access panel on page 40). If installed, do the following: a.
Page 53: Installing An Eight-Bay Nvme Ssd Drive Cage
a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c. Install the 2P pass-through performance board (Installing a 2P pass-through performance board on page 88). 12.
Page 54 If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive blanks for use in empty drive bays. 10. Install the drive cage. 11. Route and connect the cables depending on the server configuration. For more information, see "Cabling on page 109."...
Page 55: Installing A Two-Bay Nvme Ssd/Six-Bay Sff Hdd Cage
17. Connect each power cord to the power source. 18. Power up the server (Powering up the server on page 38). Installing a two-bay NVMe SSD/six-bay SFF HDD cage The two-bay NVME SSD/six-bay SFF HDD drive cage can be installed in the following drive box locations in the front of the server.
Page 56: Installing A Universal Media Bay
Install the drive cage. Route and connect the cables depending on the server configuration. For more information, see "Cabling on page 109." To cable the drive cage to the HPE 12G SAS Expander, see "Installing the HPE 12G SAS Expander Card on page 96."...
Page 57 • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Removing the server from the rack on page 39). Remove the access panel (Removing the access panel on page 40). If installed, do the following: a.
Page 58: Installing A Two-Bay Sff Drive Cage
10. Connect the universal media bay USB and display port cables (orange) and the optional optical drive cable (blue). 11. If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c.
Page 59 To install the component: Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38). Remove all power: a.
Page 60 Remove the SFF drive blank from the universal media bay. 10. Install the grommets onto the underside of the drive cage. Installing hardware options...
Page 61 11. Install the drive cage into the universal media bay. 12. Install the universal media bay. Installing hardware options...
Page 62 13. Connect the universal media bay USB and display port cables (orange) and the optional optical drive cable (blue). 14. Route and connect the drive backplane power cable. Installing hardware options...
Page 63: Installing A Hot-Plug Sas Or Sata Drive
15. Route and connect the cables depending on the types of drives installed and the server configuration. For more information, see "Cabling on page 109." To cable the drive cage to the HPE 12G SAS Expander, see "Installing the HPE 12G SAS Expander Card on page 96."...
Page 64: Installing An Nvme Drive
2. Prepare the drive. 3. Install the drive. Installing an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all device bays are populated with either a component or a blank. Procedure 1. Remove the drive blank. Installing an NVMe drive...
Page 65 2. Prepare the drive. 3. Install the drive. 4. Observe the LED status of the drive. Installing hardware options...
Page 66: Installing An Internal Usb Drive
Installing an internal USB drive Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver Procedure Power down the server (Power down the server on page 38). Remove all power: a. Disconnect each power cord from the power source. b.
Page 67 Procedure Power down the server (Power down the server on page 38). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). •...
Page 68: Riser And Riser Cage Options
• Two-bay NVMe/Six-bay SFF HDD drive cages installed in boxes 1–3 Install the access panel (Installing the access panel on page 41). Install the server into the rack (Installing the server into the rack on page 34). 10. Connect each power cord to the server. 11.
Page 69 Procedure Power down the server (Power down the server on page 38). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). •...
Page 70: Installing A Tertiary Pcie Cage
Install an expansion board into the secondary PCIe riser cage (Installing an expansion board on page 77). Install the secondary PCIe riser cage. 10. Connect any required cables to the expansion board, if necessary. 11. Install the access panel (Installing the access panel on page 41). 12.
Page 71 Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38). Remove all power: a.
Page 72: Installing Riser Board Options
Install the tertiary riser cage. Install the access panel (Installing the access panel on page 41). Install the server into the rack (Installing the server into the rack on page 34). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12.
Page 73: Installing A Riser Board Into The Primary And Secondary Pcie Riser Cages
Installing a riser board into the primary and secondary PCIe riser cages Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38). Remove all power: a.
Page 74: Installing A Riser Board Into The Tertiary Pcie Riser Cage
NOTE: Your riser board might appear different. 10. Do one of the following: • Install the primary PCIe riser cage (Installing the primary PCIe riser cage on page 45). • Install the secondary PCIe riser cage (Installing the secondary PCIe riser cage on page 68). 11.
Page 75: Installing Expansion Board Options
Install the tertiary riser cage (Installing a tertiary PCIe cage on page 70). Install the access panel (Installing the access panel on page 41). Install the server into the rack (Installing the server into the rack on page 34). 10. Connect each power cord to the server. 11.
Page 76: Nvme Slot Definitions
PCIe slot riser 1 PCIe slot riser 2 PCIe slot riser 3 1 - Slimline Optional Secondary Riser Connector (Connected to Processor 2) 4 - HL/FH PCIe - x8 5 - HL/FH PCIe - x8 6 - HL/FH PCIe - x8 1 - Slimline Optional Primary Riser - Slots 2 and 3 (Connected to Processor 1) 1 - ¾L/FH...
Page 77: Installing An Expansion Board
NVMe slot riser 1 NVMe slot riser 2 NVMe slot riser 3 4 - Slimline – NVMe x8 – Optional Primary Riser Connector (Connected to Processor 1) 1 - ¾L/FH – – – 2 - ¾L/FH – – – 3 - ¾L/FH –...
Page 78 Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38). Remove all power: a.
Page 79: Installing A Flexiblelom Adapter
Installing a FlexibleLOM adapter Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38). Remove all power: a.
Page 80: Processor Options
Install the primary PCIe riser cage (Installing the primary PCIe riser cage on page 45). Install the access panel (Installing the access panel on page 41). 10. Install the server into the rack (Installing the server into the rack on page 34). 11.
Page 81: Installing A Processor Heatsink Module
Installing a processor heatsink module Hewlett Packard Enterprise recommends identifying the processor heatsink module components before performing this procedure. For more information, see "Processor, heatsink, and socket components on page 20." Prerequisites Before installing this option, be sure that you have the following: •...
Page 82 NOTE: Depending on the server configuration, your heatsink might appear different. Install the processor heatsink assembly: a. Remove the dust cover. b. Locate the Pin 1 indicator on the processor frame and the socket. c. Align the processor heatsink assembly with the alignment pins and gently lower it down until it sits evenly on the socket.
Page 83: Upgrading A Processor
If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c. Install the 2P pass-through performance board (Installing a 2P pass-through performance board on page 88).
Page 84 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). • Remove the server from the rack (Removing the server from the rack on page 39). Remove the access panel (Removing the access panel on page 40).
Page 85 d. Unlatch the remaining corners of the frame. e. Separate the frame from the heatsink. The processor remains attached to the frame. 10. Using a cleaning solvent, remove the existing thermal grease from the processor and heatsink. 11. Apply thermal grease or a thermal pad to the new processor. 12.
Page 86 d. Using a T-30 Torx screwdriver, tighten the nuts until they stop. 14. If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c.
Page 87: Installing A Processor Mezzanine Tray
Installing a processor mezzanine tray Prerequisites Install the processor mezzanine tray to support four processors in the server. Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38).
Page 88: Installing A 2P Pass-Through Performance Board
Installing a 2P pass-through performance board Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38). Remove all power: a.
Page 89: Dimm Population Information
DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). HPE Smart Memory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM.
Page 90: Installing A Dimm
Item Description Definition Maximum memory speed 2133 MT/s 2400 MT/s 2666 MT/s CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM) V = CAS 22-19-19 (for 3DS TSVLRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced)
Page 91: Power Supply Options
If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c. Install the 2P pass-through performance board (Installing a 2P pass-through performance board on page 88).
Page 92: Installing A Hot-Plug Power Supply (Two Power Supply Configuration)
• Install the power cage into the server. • Install power supplies into power supply bays 1—4. • Connect AC power to power supplies 1 and 2, and then connect power supplies 3 and 4 to a separate AC circuit for redundancy. For power supply bay identification, see "Rear panel components on page 16."...
Page 93: Installing Additional Redundant Hot-Plug Power Supplies (Four Power Supply Configuration)
4. Connect the power cord to the power supply. For redundancy, connect the power supplies in bays 1 and 2 to separate AC circuits. 5. Route the power cord. Use the cable management arm when routing cords and cables. 6. Connect the power cord to the power source. 7.
Page 94 • Remove the secondary PCIe riser cage (Removing the PCIe riser cages on page 44). • Remove the tertiary PCIe riser cage (Removing the PCIe riser cages on page 44). Remove the power supply cage blank. Install the power supply cage. Installing hardware options...
Page 95 Install the power supply backplane. Install the power supplies into power supply bays 1—4 until each click into place. 10. Do one of the following: Installing hardware options...
Page 96: Installing The Hpe 12G Sas Expander Card
• Install the PCIe riser cage blank. • Install the secondary PCIe riser cage. 11. Install the access panel (Installing the access panel on page 41). 12. Install the server into the rack (Installing the server into the rack on page 34). 13.
Page 97 Prerequisites The 12G SAS Expander Card supports up to 24 SFF drives, depending on which options are also installed in the server. The following components must be installed: • Storage controller • Drive cages ◦ 24SFF drive configuration—Bay 1, bay 2, and bay 3 installed with 8SFF front drive cages ◦...
Page 98 Drive configuration Part number Cable SAS expander ports 24 SFF 874064-001 2x4 mini-SAS cable Ports 3–8 874065-001 874066-001 18 SFF 874063-001 1x4 mini-SAS cable Ports 3, 5–8 874064-001 2x4 mini-SAS cable 874065-001 16 SFF 874064-001 2x4 mini-SAS cable Ports 5–8 874065-001 10.
Page 99 • PCI slot-based Smart Array controller with x8 connector (Group A SAS cables) 13. Connect the cables to the drive cage backplanes: • 24 SFF backplanes (Group C SAS cables) Installing hardware options...
Page 100 • 18 SFF backplanes (Group C SAS cables) Installing hardware options...
Page 101 • 16 SFF backplanes (Group C SAS cables) Installing hardware options...
Page 102: Installing The Mini-Sas Cable
14. Install the fan cage. 15. If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c. Install the 2P pass-through performance board (Installing a 2P pass-through performance board on page 88).
Page 103: Installing A Smart Storage Battery
Installing a Smart Storage Battery The server supports two Smart Storage Batteries, one each for the processor mezzanine board and the system board. Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server (Power down the server on page 38).
Page 104: Installing A Smart Array Controller
• System board HPE Smart Storage battery (orange) • Processor mezzanine tray HPE Smart Storage battery (blue) Install the fan cage. 10. If removed, do the following: a. Install the air baffle (Installing the air baffle on page 43). b. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 87). c.
Page 105: Installing A Smart Array Controller Into A Pci Expansion Slot
Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extend the server from the rack on page 38). •...
Page 106: Installing An Internal Microsd Card
Before installing the controller, you must observe the following requirements: • To ensure that cables are connected correctly, observe the labels on the cable and component connectors. • Be sure that you have the latest firmware for the controllers, HBAs, and the expander card. To download the latest firmware, see the Hewlett Packard Enterprise website.
Page 107: Installing An Intrusion Detection Switch
Remove the server from the rack (Removing the server from the rack on page 39). Remove the access panel (Removing the access panel on page 40). Do one of the following: • Remove the secondary PCIe riser cage (Removing the PCIe riser cages on page 44). •...
Page 108: Installing The Bezel
Install the access panel (Installing the access panel on page 41). Install the server into the rack (Installing the server into the rack on page 34). Connect each power cord to the server. Connect each power cord to the power source. 10.
Page 109: Cabling
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the serverand hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Page 110: Eight-Bay Sff Hdd Drive Cage Cabling
Cable Description System board HPE Smart Storage battery Orange Processor mezzanine tray HPE Smart Storage Blue battery Eight-bay SFF HDD drive cage cabling To cable the drive cage to the HPE 12G SAS Expander, see "Installing the HPE 12G SAS Expander Card on page 96."...
Page 111 Connected to the system board (SATA ports 1 and 2) Connected to the HPE P816i-a Smart Array controller Cabling...
Page 112 Connected to the HPE P408i-a Smart Array controller Drive box 2 cabling Connected to the primary PCIe riser board Cabling...
Page 113 Connected to the secondary PCIe riser board Connected to the tertiary PCIe riser board Cabling...
Page 114 Connected to the system board (SATA ports 1 and 2) Connected to the Smart Array controller Cabling...
Page 115 Drive box 3 cabling Connected to the Primary PCIe riser board Connected to the secondary PCIe riser board Cabling...
Page 116 Connected to the system board (SATA ports 1 and 2) Connected to an HPE Smart Array controller Cabling...
Page 117: Eight-Bay Nvme Ssd Drive Cage Cabling
Eight-bay NVMe SSD drive cage cabling Drive box 2 connected to the quad slimline riser installed in the primary PCIe riser cage Drive box 2 connected to the quad slimline riser installed in the secondary PCIe riser cage Eight-bay NVMe SSD drive cage cabling...
Page 118: Two-Bay Nvme/Six-Bay Sff Hdd Drive Cage Cabling
Drive box 2 connected to the 4-port NVMe mezzanine card Two-bay NVMe/Six-bay SFF HDD drive cage cabling To cable the drive cage to the HPE 12G SAS Expander, see "Installing the HPE 12G SAS Expander Card on page 96." Quad slimline riser installed in the primary PCIe riser cage Two-bay NVMe/Six-bay SFF HDD drive cage cabling...
Page 119 Quad slimline riser installed in the secondary PCIe riser cage Tertiary riser Cabling...
Page 120: Universal Media Bay Cabling
Drive boxes 1–3 connected to the 4-port NVMe mezzanine card Universal media bay cabling Box 1 Universal media bay with optional optical drive cable (blue) Universal media bay cabling...
Page 121: Two-Bay Sff Hdd Drive Cage Cabling
Two-bay SFF HDD drive cage cabling To cable the drive cage to the HPE 12G SAS Expander, see "Installing the HPE 12G SAS Expander Card on page 96." Two-bay SFF HDD drive cage cabling...
Page 122: Software And Configuration Utilities
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Active Health System on page 122 Online and Offline HPE iLO 5 on page 123 Online and Offline HPE Smart Storage Administrator on page 128...
Page 123: Hpe Ilo 5
• Consolidated health and service alerts with precise time stamps • Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide on the Hewlett Packard Enterprise website. Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners.
Page 124: Ilo Service Port
iLO 5 supports the following features: • Group health status—View server health and model information. • Group Virtual Media—Connect scripted media for access by the servers in an iLO Federation group. • Group power control—Manage the power status of the servers in an iLO Federation group. •...
Page 125: Restful Interface Tool
RESTful Interface Tool The RESTful Interface Tool (iLOrest) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
Page 126: Management Security
NOTE: Intelligent Provisioning does not function within multihomed configurations. A multihomed host is one that is connected to two or more networks or has two or more IP addresses. Intelligent Provisioning provides installation help for the following operating systems: • Microsoft Windows Server •...
Page 127: Selecting The Boot Mode
• Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. • Secure Boot that enables the system firmware, option card firmware, operating systems, and software collaborate to enhance platform security. •...
Page 128: Launching The Embedded Uefi Shell
You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console. You can configure Secure Boot: •...
Page 129: Usb Support
This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system. For more information, see HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website.
Page 130 Smart Update Manager SUM is a tool for firmware and driver maintenance on ProLiant servers, BladeSystem enclosures, Moonshot systems, and other nodes. It provides a browser-based GUI or a command-line scripting interface for flexibility and adaptability. SUMidentifies associated nodes you can update at the same time to avoid interdependency issues. Key features of SUM include: •...
Page 131 NOTE: Do not manage one node with iLO Amplifier Pack and HPE OneView. Updating firmware from the System Utilities Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure 1.
Page 132: Drivers
Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning on page 125 and its Configure and Install feature to install the OS and latest supported drivers.
Page 133: Change Control And Proactive Notification
Change control and proactive notification Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of the following: • Upcoming hardware and software changes • Bulletins • Patches Let Hewlett Packard Enterprise know what Hewlett Packard Enterprise commercial products you own and they will send you the latest updates to keep your business running smoothly.
Page 134: Troubleshooting
Troubleshooting Troubleshooting resources Troubleshooting resources are available for HPE Gen10 server products in the following documents: • Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.
Page 135: Replacing The System Battery
Replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 136: Specifications
Specifications Environmental specifications Specification Value System Inlet Temperature, Standard Operating — Support Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (non-condensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity...
Page 137: Environmental Specifications
Environmental specifications Specification Value System Inlet Temperature, Extended Ambient — Operating Support — For approved hardware configurations, the supported system inlet range is extended to be: 5°C to 10°C (41°F to 50°F) and 35°C to 40°C (95°F to 104°F) All temperature ratings shown are for sea level with an altitude derating of 1.0 °C per every 175 m (1.8°F per every 574 ft) above 900 m (2953 ft) to a maximum of 3050 m (10,000 ft).
Page 138: Hpe 800W Flex Slot Platinum Hot-Plug Power Supply
HPE 800W Flex Slot Platinum Hot-plug Power Supply Specification Value Input requirements Rated input voltage 100 to 127 VAC 200 to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240VDC Rated input current 9.4 A at 100 VAC 4.5 A at 200 VAC...
Page 139: Hpe 800W Flex Slot Universal Hot-Plug Power Supply
Rated input voltage 200 to 240 V AC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 4.35 A at 200 VAC 3.62 A at 240 VAC 3.62 A at 240 VDC for China only Maximum rated input power 870 W at 200 VAC...
Page 140: Hpe 800W Flex Slot -48Vdc Hot-Plug Power Supply
Maximum rated input power 900 W at 200 VAC 887 W at 277 VAC 874 W at 380 VDC BTUs per hour 3071 at 200 VAC 3026 at 277 VAC 2982 at 380 VDC Power supply output Rated steady-state power 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input...
Page 141: Hpe 1600W Flex Slot Platinum Hot Plug Power Supply
WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment. • Connect the equipment to a reliably grounded Secondary circuit source.
Page 142 Specification Value Rated steady-state power 1600 W at 200 VAC to 240 VAC input 1600 W at 240 VDC input Maximum peak power 2200 W for 1ms (turbo mode) at 200 VAC to 240 VAC input Specifications...
Page 143: Websites
Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
Page 144: Support And Other Resources
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
Page 145: Remote Support
Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider or go to the CSR website: http://www.hpe.com/support/selfrepair Remote support Remote support is available with supported devices as part of your warranty or contractual support...
Page 146: Regulatory Information
Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).

HP ProLiant DL560 Gen10 User Manual

Component Identification

Setup

Operations

Installing Hardware Options

Cabling

Software and Configuration Utilities

Troubleshooting

Replacing the System Battery

Specifications

Websites

Support and Other Resources

Quick Links

User Guide

Related Manuals for HP ProLiant DL560 Gen10

Summary of Contents for HP ProLiant DL560 Gen10

Table of Contents