Dell EMC PowerEdge R740 Installation And Service Manual
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Dell EMC PowerEdge R740 Installation And Service Manual

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Dell EMC PowerEdge R740
Installation and Service Manual
Regulatory Model: E38S Series
Regulatory Type: E38S001
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Summary of Contents for Dell EMC PowerEdge R740

  • Page 1 Dell EMC PowerEdge R740 Installation and Service Manual Regulatory Model: E38S Series Regulatory Type: E38S001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Internal Dual SD Module/vFlash card........................32 Video specifications................................. 32 Environmental specifications............................32 Standard operating temperature..........................34 Expanded operating temperature..........................34 Particulate and gaseous contamination specifications..................35 4 Initial system setup and configuration......................37 Dell EMC PowerEdge R740 Installation and Service Manual Contents...
  • Page 4 Inside the system................................72 Air shroud..................................74 Removing the air shroud............................75 Installing the air shroud..............................75 Cooling fan assembly............................... 76 Removing the cooling fan assembly........................76 Installing the cooling fan assembly........................... 77 Dell EMC PowerEdge R740 Installation and Service Manual Contents...
  • Page 5 Removing expansion card riser 2..........................118 Installing expansion card riser 2..........................119 Removing expansion card riser 3..........................121 Installing expansion card riser 3..........................122 GPU card installation guidelines..........................122 Removing GPU card..............................123 Installing GPU card..............................123 Dell EMC PowerEdge R740 Installation and Service Manual Contents...
  • Page 6 Initializing the TPM 1.2 for TXT users........................159 Initializing the TPM 2.0 for TXT users........................159 Control panel...................................159 Removing the left control panel..........................160 Installing the left control panel..........................160 Removing the right control panel..........................161 Dell EMC PowerEdge R740 Installation and Service Manual Contents...
  • Page 7 7 Using system diagnostics........................... 164 Dell Embedded System Diagnostics..........................164 Running the Embedded System Diagnostics from Boot Manager..............164 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........164 System diagnostic controls............................. 165 8 Jumpers and connectors ........................... 166 System board jumpers and connectors........................167 System board jumper settings............................

  • Page 8: Poweredge R740 System Overview

    Hard drive indicator codes • LCD panel • Locating Service Tag of your system Related links Technical specifications Supported configurations The PowerEdge R740 system supports the following configurations: Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...
  • Page 9 Figure 1. Supported configurations Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 10: Front View Of The System

    Figure 2. Front view of 16 x 2.5 inch hard drive system Figure 3. Front view of 8 x 2.5 inch hard drive system Figure 4. Front view of 8 x 3.5 inch hard drive system Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 11: Left Control Panel View

    Information tag also contains the iDRAC secure default password. Related links Technical specifications Left control panel view Figure 5. Left control panel view Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 12: Status Led Indicators

    BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related links...
  • Page 13 Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error message. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals >...
  • Page 14 Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see the hardware is not responding properly. Getting help section. Related links Getting help Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 15: Right Control Panel View

    The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. iDRAC Direct LED indicator is located below the iDRAC Direct port on the right control panel. Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 16: Back View Of The System

    The PCIe expansion card slot (riser 3) connects up to two full-height card slot (2) PCIe expansion cards to the system. For more information, see the Expansion card installation guidelines section. Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 17: Nic Indicator Codes

    Link indicator is amber and activity indicator is blinking The NIC is connected to a valid network at less than its maximum port green speed and data is being sent or received. Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 18: Power Supply Unit Indicator Codes

    Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must turn off the system. Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...
  • Page 19 If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 20: Hard Drive Indicator Codes

    Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns off after six seconds Dell EMC PowerEdge R740 Installation and Service Manual PowerEdge R740 system overview...

  • Page 21: Lcd Panel

    The LCD panel can be used to configure or view the system’s iDRAC IP address. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.

  • Page 22: Viewing Home Screen

    LCD message with an SEL entry. Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

  • Page 23: Locating Service Tag Of Your System

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 24: Documentation Resources

    For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide. Dell EMC PowerEdge R740 Installation and Service Manual Documentation resources...
  • Page 25 Dell Event and Error Messages Reference Guide. Troubleshooting your system For information about identifying and Dell.com/poweredgemanuals troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. Dell EMC PowerEdge R740 Installation and Service Manual Documentation resources...

  • Page 26: Technical Specifications

    Memory specifications • Storage controller specifications • Drive specifications • Ports and connectors specifications • Video specifications • Environmental specifications System dimensions This section describes the physical dimensions of the system. Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 27: Chassis Weight

    Chassis weight Table 16. Chassis weight System Maximum weight (with all hard drives/SSDs) 2.5 inch hard drive systems 26.3 kg (57.98 lb) 3.5 inch hard drive systems 28.6 kg (63.05 lb) Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 28: Processor Specifications

    The PowerEdge R740 system supports up to eight PCI express (PCIe) generation 3 expansion cards that can be installed on the system board using expansion card risers. The following table provides detailed information about the expansion card riser specifications: Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...
  • Page 29 (1D+2A+3A) Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1 height, half length profile, half length Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 30: Memory Specifications

    0 through 15 CAUTION: Mixing of 2.5 inch 10K or 15K SAS hard drives with 2.5 inch 7.2K SATA or Nearline SAS hard drives in the same backplane is not supported. Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 31: Optical Drive

    VGA ports on the front and back panels. Serial connector The PowerEdge R740 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 32: Internal Dual Sd Module/Vflash Card

    IDSDM The IDSDM/vFlash card sits in the back of the system, in a Dell-proprietary slot. IDSDM/vFlash card supports three micro SD cards (two cards for IDSDM and one card for vFlash). Micro SD cards capacity for IDSDM are 16/32/64 GB while for vFlash the microSD card capacity is 16 GB.
  • Page 33 Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft). 40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft). Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 34: Standard Operating Temperature

    150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported. • Redundant power supply unit is required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • PCIe SSD is not supported. •...

  • Page 35: Particulate And Gaseous Contamination Specifications

    Remediation of environmental conditions is the responsibility of the customer. Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...
  • Page 36 Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-2013. Silver coupon corrosion rate <200 Å/month as defined by ANSI/ISA71.04-2013. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. Dell EMC PowerEdge R740 Installation and Service Manual Technical specifications...

  • Page 37: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 38: Log In To Idrac

    Ensure that you change the default user name and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

  • Page 39: Methods To Download Firmware And Drivers

    Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals Downloading drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 40: Pre-Operating System Management Applications

    You can access system setup by using two methods: • Standard graphical browser—The browser is enabled by default. • Text browser—The browser is enabled by using Console Redirection. Related links System Setup details Viewing System Setup Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 41: Viewing System Setup

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

  • Page 42: System Bios

    RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this field to Non-RAID mode. Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 43: System Information

    Specifies the BIOS version installed on the system. Version System Specifies the current version of the Management Engine firmware. Management Engine Version System Service Tag Specifies the system Service Tag. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 44 Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Mode Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. Dell EMC PowerEdge R740 Installation and Service Manual...
  • Page 45 NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.

  • Page 46: Processor Settings

    For best performance, you should select Maximum data rate. Any reduction in the communication link frequency affects the performance of non-local memory accesses and cache coherency traffic. In addition, it can slow access to non-local I/O devices from a particular CPU. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 47 SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 48: Boot Settings

    • Enhanced security (e.g., UEFI Secure Boot). • Faster boot time. • BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 49 System Setup enables you to specify one of the following boot modes for installing your operating system: • BIOS boot mode is the standard BIOS-level boot interface. • UEFI boot mode (the default), is an enhanced 64-bit boot interface. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 50: Network Settings

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 51 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device automatically. iSCSI Device1 Enables you to control the configuration of the iSCSI device. Settings Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 52 PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the slots in order to control which card is the primary video. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 53 Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual bifurcation Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 54 MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 55 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller. NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom.
  • Page 56 Bus Link Power Management PCI ASPM L1 Link Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default. Power Management Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 57: System Security

    When TPM 2.0 is installed, the TPM Security option is set to On or Off. This option is set to Off by default. TPM Information Changes the operational state of the TPM. This option is set to No Change by default. TPM Status Specifies the TPM status. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 58: Options Description

    Audit Mode is useful for programmatically determining a working set of policy objects. BIOS performs signature verification on pre-boot images and logs results in the image Execution Information Table, but executes the images whether they pass or fail verification. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 59: Using Your System Password To Secure Your System

    If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps Turn on or reboot your system. Type the system password and press Enter. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 60 You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes. Related links System Security Settings details Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...
  • Page 61 When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled, BIOS preserves the current boot list settings. This option is set to Enabled by default. Dell EMC PowerEdge R740 Installation and Service Manual Pre-operating system management applications...

  • Page 62: Miscellaneous Settings

    UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. BIOS Access Power Cycle Enables or disables the Power Cycle Request.

  • Page 63: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 64: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. Related links...

  • Page 65: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 66: Recommended Tools

    Unlock the bezel by using the bezel key. Press the release button, and pull the left end of the bezel. Unhook the right end, and remove the bezel. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 67: Installing The Optional Front Bezel

    Align and insert the right end of the bezel onto the system. Press the release button and fit the left end of the bezel onto the system. Lock the bezel by using the key. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 68: System Cover

    Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system. Hold the cover on both sides, and lift the cover away from the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 69: Installing The System Cover

    The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place. Using a flat or Phillips head screwdriver, rotate the latch release lock clockwise to the locked position. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 70: Backplane Cover

    Before working inside your system. Steps Slide the backplane cover in the direction of the arrows marked on the backplane cover. Lift the backplane cover away from the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 71: Installing The Backplane Cover

    Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 72: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 73 3 network daughter card expansion card riser 2 system board expansion card riser 1 integrated storage controller card CPU1 processor and heat sink module Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 74: Air Shroud

    The air shroud directs the airflow across the entire system. Air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 75: Removing The Air Shroud

    Removing the expansion card from expansion card riser Removing GPU card Installing the air shroud Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 76: Cooling Fan Assembly

    A failure in the server’s cooling system can result in the server overheating and may lead to damage. Removing the cooling fan assembly Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 77: Installing The Cooling Fan Assembly

    Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board. Press the release levers to lock the cooling fan assembly into the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 78: Cooling Fans

    The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time. Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 79: Installing A Cooling Fan

    Follow the safety guidelines listed in Safety instructions. Steps Holding the release tab, align the connector at the base of the cooling fan with the connector on the system board. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 80: Intrusion Switch

    Follow the procedure listed in Before working inside your system. Remove the cooling fan assembly. Steps Press the intrusion switch and slide it out of the intrusion switch slot. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 81: Installing An Intrusion Switch

    Safety instructions. Steps Align the tabs on the intrusion switch with the slots on the cooling fan assembly. Push the intrusion switch until it locks in place. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 82: Nvdimm-N Battery

    Holding the edges, lift the NVDIMM-N battery at an angle to disengage it from the slot on the air shroud. Lift the NVDIMM-N battery away from the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 83: Installing Nvdimm-N Battery Into Air Shroud

    Incline the NVDIMM-N battery at an angle and place the battery on the air shroud slot. Using Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery. Connect the cables to the NVDIMM-N battery. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 84: Hard Drives

    Mixing hard drive blanks from previous generations of PowerEdge servers is not supported. Steps Press the release button, and slide the hard drive blank out of the hard drive slot. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 85: Installing A Hard Drive Blank

    Figure 36. Installing a hard drive blank Next steps If removed, install the front bezel. Follow the procedure listed in After working inside your system. Related links Installing the optional front bezel Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 86: Removing A Hard Drive

    If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system cooling. Related links Removing the optional front bezel Installing a hard drive Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 87: Installing A Hard Drive

    Close the hard drive release handle to lock the hard drive in place. Figure 38. Installing a hard drive Next steps If applicable, install the front bezel. Related links Installing the optional front bezel Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 88: Removing The Hard Drive From The Hard Drive Carrier

    When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier. Using the Phillips #1 screwdriver, replace the screws to secure the hard drive to the hard drive carrier. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 89: System Memory

    Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six channels. In each channel, the release tabs of the first socket are marked white, and the second socket black. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 90 Proces Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 sor 2 Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 91: General Memory Module Installation Guidelines

    12x 16 GB RDIMMs, 1x NVDIMM-N NVDIMM-N – C1{7} RDIMMs – Same for all 12x RDIMM Configuration 2 12x 32 GB RDIMMs, 1x NVDIMM-N configurations. See Configuration 1 Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 92 NVDIMM-N – C1{10,11,12}, C2{10,11,12} RDIMMs – Same for all 12x RDIMM Configuration 13 12x 16 GB RDIMMs, 12x NVDIMM-Ns configurations. See Config 1 NVDIMM-N – C1{7,8,9,10,11,12}, C2{7,8,9,10,11,12} Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 93: Mode-Specific Guidelines

    • Memory modules must be identical in size, speed, and technology. • Memory modules must be populated in sets of 6 per CPU to enable memory mirroring. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 94: Removing A Memory Module

    Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. Lift and remove the memory module from the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 95: Installing A Memory Module

    The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. Press the memory module with your thumbs until the socket levers firmly click into place. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 96: Processors And Heat Sinks

    Before working inside your system. If applicable, remove the air shroud. If applicable, close the PCIe card holder latch on the air shroud to release the full length card. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 97: Removing The Processor From The Processor And Heat Sink Module

    Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal paste seal. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 98 Install the processor into the processor and heat sink module. Related links Removing a processor and heat sink module Installing the processor into a processor and heat sink module Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 99: Installing The Processor Into A Processor And Heat Sink Module

    Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 100 Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 101: Installing A Processor And Heat Sink Module

    Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 102: Expansion Cards And Expansion Card Risers

    A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on but, F1/F2 pause occurs and an error message is displayed. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 103: Expansion Card Installation Guidelines

    (1B+2A+3A) Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1 height, half length profile, half length Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 104 1, 2, 3 HBA FC8 1 GB NIC 1, 2, 3 1 GB NIC External storage adapter 1, 2, 3 External storage adapter BOSS 1, 2, 3 Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 105 7, 2, 3, 5, 1, 8, 4 BOSS NOTE: For information about slot form factor, see the Expansion card riser configurations table. NOTE: The expansion card slots are not hot-swappable. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 106: Opening And Closing The Pcie Card Holder Latch

    To open the PCIe card holder latch, press the release tab. Figure 51. Opening the PCIe card holder latch To close the PCIe card holder latch, push the latch until it locks. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 107: Removing The Expansion Card From Expansion Card Riser

    Pull the expansion card latch out of the slot. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 108 Figure 53. Removing the expansion card from expansion card riser 1 Figure 54. Removing the expansion card from expansion card riser 2B Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 109 Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 110: Installing Expansion Card Into Expansion Card Riser

    Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Push the expansion card latch. Figure 57. Installing expansion card into expansion card riser 1 Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 111 Figure 58. Installing expansion card into expansion card riser 2B Figure 59. Installing expansion card into expansion card riser 2 Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 112: Removing Riser 2 And 3 Blank

    Using Phillips #2 screwdriver, loosen the screws (3) that secure the blank to the system. Press the release tab, and holding the blank by its edges, lift the blank away from the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 113: Installing Riser 2 And 3 Blank

    Align the screw and guide rail on the riser blank with the screw hole and standoff on the system. Lower the blank into the system until the release tab clicks into place. Tighten the screws to secure the riser blank to the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 114: Removing Riser 3 Blank

    Before working inside your system. Steps Using Phillips #2 screwdriver, loosen the screw that secures the blank to the system. Lift the blank away from the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 115: Installing Riser 3 Blank

    Align the screw on the riser with the screw hole on the system. Using Phillips #2 screwdriver, tighten the screw to secure the blank to the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 116: Removing Expansion Card Riser 1

    If installed, remove the expansion cards from the riser. Disconnect any cables connected to the riser. Steps Press the release latches, and lift the riser from the riser connector on the system board. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 117: Installing Expansion Card Riser 1

    Align the guide rails on the riser with the standoffs on the side of the system. Lower the riser into the system until the riser connector engages with the connector on the system board. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 118: Removing Expansion Card Riser 2

    Using Phillips #2 screwdriver, loosen the screws that secure the riser to the system. b Press the release tab, and holding the riser by its edges, lift the riser from the riser connector on the system board. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 119: Installing Expansion Card Riser 2

    Removing the expansion card from expansion card riser Removing the air shroud Installing expansion card riser 2 Installing expansion card riser 2 Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 120 Lower the riser into the system until the riser card connector engages with the connector on the system board. Figure 70. Installing expansion card riser 2 Next steps Install the air shroud. If removed, install the expansion cards into the riser. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 121: Removing Expansion Card Riser 3

    Press the release tab, and holding the riser by its edges, lift the riser from the riser connector on the system board. Figure 71. Removing expansion card riser 3 Next steps Install the expansion card riser 3. Related links Installing expansion card riser 3 Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 122: Installing Expansion Card Riser 3

    Installing the air shroud GPU card installation guidelines • Ensure that both the processors are installed. • The processor must use a GPU kit low-profile heat sink. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 123: Removing Gpu Card

    Install the GPU card. Related links Opening and closing the PCIe card holder latch Installing GPU card Installing GPU card Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 124: Idsdm/Vflash Card (Optional)

    Installing the air shroud Opening and closing the PCIe card holder latch IDSDM/vFlash card (optional) The IDSDM/vFlash card combines the IDSDM and/or vFlash features into a single module. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 125: Removing The Micro Sd Card

    Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash, see the System board jumpers and connectors section. Holding the pull tab, lift the IDSDM/vFlash card out of the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 126: Installing The Optional Idsdm/Vflash Card

    To locate IDSDM/vFlash, see the System board jumpers and connectors section. Align IDSDM/vFlash card with the connector on the system board. Push IDSDM/vFlash card until it is firmly seated on the system board. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 127: Network Daughter Card

    If the GPU card is installed, you cannot install the 10 GbE NDC. Removing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 128: Installing The Network Daughter Card

    Press the touch points on the card until the card connector is firmly seated on the system board connector. Using a Phillips #2 screwdriver, tighten the captive screws to secure the NDC to the system board. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 129: Integrated Storage Controller Card

    Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the system board. Lift the integrated storage controller cable away from the integrated storage controller. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 130 Figure 78. Removing integrated storage controller card Next steps Install the integrated storage controller card. Related links Removing the air shroud Removing expansion card riser 1 Installing integrated storage controller card Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 131: Installing Integrated Storage Controller Card

    Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the system board. Figure 80. Installing integrated storage controller card cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 132: Hard Drive Backplane

    Mixing of 2.5 inch 10K or 15K SAS hard drives with 2.5 inch 7.2K SATA or Nearline SAS hard drives in the same backplane is not supported. Hard drive backplane connectors Figure 81. Back view of 16 x 2.5 inch hard drive backplane signal connector (J_BP_SIG) power connector (J_BP_PWR) Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 133: Removing Hard Drive Backplane

    Remove all hard drives. Disconnect all the cables from the backplane. Steps Press the release tabs and lift the backplane to disengage the backplane from the hooks on the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 134: Installing Hard Drive Backplane

    Steps Use the hooks on the system as guides to align the hard drive backplane. Lower the hard drive backplane until the release tabs snap into place. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 135 Follow the procedure listed in After working inside your system. Related links Installing a hard drive Installing the backplane cover Installing the cooling fan assembly Installing the air shroud Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 136: Cable Routing

    Figure 86. Cable routing – 8 x 2.5 inch hard drive backplane with mini PERC backplane backplane signal cable backplane power cable system board mini PERC SAS cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 137 Figure 87. Cable routing – 8 x 2.5 inch hard drive backplane with adapter PERC backplane backplane signal cable backplane power cable system board adapter PERC SAS cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 138 Figure 88. Cable routing – 8 x 3.5 inch hard drive backplane with on board SATA backplane backplane power cable backplane signal cable system board SATA B cable SATA A cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 139 Figure 89. Cable routing – 8 x 3.5 inch hard drive backplane with mini PERC backplane backplane power cable backplane signal cable system board mini PERC SAS cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 140 Figure 90. Cable routing – 8 x 3.5 inch hard drive backplane with adapter PERC backplane backplane power cable backplane signal cable system board adapter PERC SAS A cable SAS B cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 141 Figure 91. Cable routing – 16 x 2.5 inch hard drive backplane with mini PERC backplane backplane expander backplane power cable backplane signal cable system board mini PERC SAS cable Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 142: System Battery

    If applicable, disconnect the power or data cables from expansion card(s). Remove the expansion card riser 1A. Steps Locate the battery socket. For more information, see the System board jumpers and connectors section. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 143: Usb 3.0 Module

    In this scenario, the default internal USB port is available under the backplane cover. NOTE: The position of the USB 3.0 module and default internal USB port may vary depending on the configuration of your system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 144: Removing Usb 3.0 Module

    Install the USB 3.0 module. Related links Removing the backplane cover Removing the cooling fan assembly Removing the air shroud Replacing optional internal USB memory key Installing USB 3.0 module Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 145: Installing Usb 3.0 Module

    Related links System board jumpers and connectors Replacing optional internal USB memory key Installing the air shroud Installing the cooling fan assembly Installing the backplane cover Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 146: Internal Usb Memory Key (Optional)

    Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical disc readers and optical disc writers. Removing the optional optical drive Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 147: Installing The Optional Optical Drive

    Removing the backplane cover Removing the air shroud Installing the optional optical drive Installing the optional optical drive Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 148: Power Supply Units

    Two 2000 W, 1600 W, 1100 W, 750 W, or 495 W AC PSUs • Two 1100 W DC PSUs • Two 1100 W or 750 W Mixed Mode HVDC PSUs NOTE: For more information, see the Technical specifications section. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 149: Hot Spare Feature

    To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 150: Installing A Power Supply Unit Blank

    Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the strap on the PSU handle. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 151: Installing A Power Supply Unit

    For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Steps Press the release latch and slide the PSU out of the system by using the PSU handle. Figure 101. Removing a power supply unit Next steps Install the PSU or the PSU blank.

  • Page 152: Wiring Instructions For A Dc Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 153: Kit Contents

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 154: System Board

    Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots. Lift the system board out of the chassis. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 155: Installing System Board

    Take care not to damage the system identification button while placing the system board into the chassis. Holding the system board holder and blue release pin, push the system board toward the back of the system until the release pin clicks into place. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 156 Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the Trusted Platform Module (TPM) section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 157 Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Restoring the Service Tag by using the Easy Restore feature By using the Easy Restore feature, you can restore your Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 158: Trusted Platform Module

    Press the plastic rivet until the rivet snaps into place. Figure 105. Installing the TPM Next steps Install the system board. Follow the procedure listed in After working inside your system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 159: Initializing Tpm For Bitlocker Users

    Left control panel: Left control panel contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional). • Right control panel: Right control panel contains power button, USB 2.0 ports, VGA port,, micro USB for iDRAC Direct, and status LED for iDRAC Direct. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 160: Removing The Left Control Panel

    Removing the cooling fan assembly Removing the air shroud Installing the left control panel Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 161: Removing The Right Control Panel

    Pull the cable latch and disconnect the control panel cable from the system board connector. Using Phillips #1 screwdriver, remove the screws that secure the control panel and cable tube to the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 162: Installing The Right Control Panel

    Connect the control panel cable to the system board and secure it using cable latch. Using Phillips #1 screwdriver, install the screw that secures the control panel and cable tube to the system. Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...
  • Page 163 Install the cooling fan assembly. Install the air shroud. Follow the procedure listed in After working inside your system. Related links Installing the cooling fan assembly Installing the air shroud Dell EMC PowerEdge R740 Installation and Service Manual Installing and removing system components...

  • Page 164: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 165: System Diagnostic Controls

    Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. Dell EMC PowerEdge R740 Installation and Service Manual Using system diagnostics...

  • Page 166: Jumpers And Connectors

    You must know the connectors on the system board to install components and cables correctly. Topics: • System board jumpers and connectors • System board jumper settings • Disabling forgotten password Dell EMC PowerEdge R740 Installation and Service Manual Jumpers and connectors...

  • Page 167: System Board Jumpers And Connectors

    J_FAN2U_6 Cooling fan 6 connector J_BP3 Backplane 3 power connector J_FAN2U_5 Cooling fan 5 connector A6, A12, A5, A11, A4, A10 Memory module sockets J_FAN2U_4 Cooling fan 4 connector Dell EMC PowerEdge R740 Installation and Service Manual Jumpers and connectors...
  • Page 168 Riser 1 connector (Mini PERC option) J_SATA_A SATA A connector J_SATA_C SATA C connector (Optical drive SATA connector) CPU1 CPU1 processor and heat sink module P_RGT_CP Right control panel connector Dell EMC PowerEdge R740 Installation and Service Manual Jumpers and connectors...

  • Page 169: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 170 Related links Removing the system cover Installing the system cover Dell EMC PowerEdge R740 Installation and Service Manual Jumpers and connectors...

  • Page 171: Getting Help

    Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 172: Quick Resource Locator For Poweredge R740 And R740Xd Systems

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. • Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about SupportAssist, go to Dell.com/SupportAssist.

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