Eliminating Minor Faults Yourself - Bosch KGN series User Manual

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Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Temperature differs greatly
from the set value.
It is too cold in the
refrigerator compartment or
in the cold storage
compartment.
The temperature in
the freezer compartment is
too warm.
Appliance is not cooling,
temperature display and light
are lit.
The side panels of the
appliance are warm.
The light does not function.
Possible cause
Appliance opened
frequently.
The ventilation openings
have been covered.
Large quantities of fresh
food are being frozen.
Showroom mode is switched
on.
Pipes run into the side panels
which heat during the
cooling process.
The LED light is defective.
Appliance was open too
long.
Light is switched off after
approx. 10 min.
Remedial action
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
Increase the temperature in the refrigerator
compartment.
Push temperature controller for the chill
compartment downwards. Fig. '
Do not open the appliance unnecessarily.
Remove obstacles.
Do not exceed max. freezing capacity.
Press and hold the °C button and setting
button "+" for 3 seconds until a confirmation
tone sounds.
After a short time, check whether your
appliance is cooling.
That is normal behaviour for the appliance and
not a fault.
See chapter "Light (LED)" section.
When the appliance is closed and opened,
the light is on again.
en
21

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