Rules and regulations The U.S. Federal Communications process. If you wish to use your PCS Commission and the Industry Canada telephone on both sides of the border, regulate PCS telephone service in their please contact your PCS carrier (System respective countries. It is important for Operator).
Safety precautions government health agencies, and IMPORTANT industry, reviewed the available For safe and efficient operation of research and developed this updated your phone, observe these guidelines. Standard. In March 1993, the U.S. Federal Communications Commission Your PCS telephone uses digital Code (FCC) proposed the adoption of this Division Multiple Access (CDMA) updated Standard.
Page 5
Use only the supplied or approved Turn your phone OFF in health care antenna. Unauthorized antennas, facilities when regulations posted in the modifications, or attachments could areas instruct you to do so. Hospitals or impair call quality, damage the phone, health care facilities may be using and violate FCC regulations.
Page 6
Potentially explosive atmospheres Turn your phone OFF when in any area with a potentially explosive atmosphere. It is rare, but your phone or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Table of contents Rules and regulations ..............3 Safety precautions ..............4 Unpacking your phone .............. 8 Getting Started Looking at your phone ............10 Charging the battery pack ............13 Turning the phone on ............... 16 Using the Jog Dial™ navigator ..........17 Making calls ................
Unpacking your phone Carefully unpack your phone and check the contents using this list. If there is something missing, please contact your nearest Sony dealer. Portable Single Band QN-003BPLH Hi-Cap Li-Ion PCS Telephone (1) Battery Pack (1) Hand Strap (1)
Page 11
For further information, refer to the page numbers indicated in parentheses ( ). Telephone 1 Antenna (16) 9 Microphone 2 Earpiece 0 Battery pack release tab (13) Slide up to remove the battery pack. 3 Display (12) !¡ Battery pack (13) button (18 to 20) SEND !™...
Page 12
Display The top row of the display contains icons that inform you of the current status of your phone. The bottom four rows of the display are for text such as phone numbers, names, and operational prompts. Each row displays a maximum of 12 characters. 1 2 3 4 5 6 7 1 Short character display (roam) icon (62)
Charging the battery pack Charge the battery before using the phone. A new battery is not fully charged. To charge the battery, attach the battery pack to the handset, then connect the supplied AC adapter. Attaching the battery pack Hook the battery pack onto the bottom of the phone 1, and ease the battery pack down 2.
(the thumb indent should face upwards) When the power is turned on The letters “CH” are shown in the upper left corner of the ----SONY---- 12:34P 12/25 standby display, and flashes. This indicates that the battery :Saved #s pack is being charged.
Page 15
Notes on charging • When you charge the battery pack, avoid: – charging for long periods of time, since this reduces battery life. – charging in temperatures below 32°F (0°C) or over 104°F (40°C). – charging the battery in direct sunlight or in places with high humidity (such as a bathroom).
Turning the phone on To use your phone, the power must be turned on. It is preferable Pull up to extend the antenna, since this maximizes signal strength and minimizes interference. Extending the antenna Hold the end of the antenna and pull up until fully extended. To retract the antenna Push the antenna down until it is fully retracted.
Using the Jog Dial™ navigator The Jog Dial™ navigator makes it easy to navigate from one menu to another. Display (Jog Dial™ SEND navigator) Choosing a menu item To choose a menu item, push the Jog Dial™ navigator. The flashing arrow ( ) on the display indicates the item you can select by pushing .
Making calls You can call any number up to 32 digits from SEND within a service area. The out-of-service icon ( SEND indicates that you are outside the service area. Number buttons OPER In the following example, the phone number to be called is 123-456-7890. Use the number buttons to enter the number.
Page 19
Tips • When dialing, you can insert a pause to attach a DTMF (Dual Tone Multiple Frequency) number to the number you are calling (see page 35 for a description of DTMF). • If Auto-Hyphen is turned on, the phone number is hyphenated automatically as you enter the digits (see page 59).
Receiving calls You can receive calls as long as the out-of-service SEND icon ( ) is not displayed. The icon indicates SEND that you are outside the service area. OPER When you receive a call, the ringer sounds and “Incoming Call” flashes.
Page 21
Book entry, the name that you stored with the number (if any) is Incoming Call From displayed also. SONY 123-456-7890 If you miss a call If you miss an incoming call, a message appears similar to the one in the following display. To return to the standby display,...
Phone Book OPER numbers quickly. In the following example, the phone number to be stored is 123-456-7890, and the name is SONY. On the standby display, use the number buttons to enter the number. The number appears on the display.
Page 23
To enter “SONY” Press four times to enter an “S.” Enter a Name SONY Press three times to enter an “O.” Wait until the cursor moves one step to the right for the next entry. :Save Press twice to enter an “N.”...
To enter a hyphen, pause, or link In addition to digits, you can insert hyphens, pauses, and links into the phone number of a Phone Book entry. Hyphens: Turn off the phone’s autohyphenation feature (see page 59) when you want to enter a hyphen manually, e.g., when you store a foreign number. Pauses: When you want to send DTMF signals (see page 35) for electronic banking, etc., inserting a pause after the first string of digits makes the phone pause before dialing the second string.
Page 25
The first entry in the Phone Book appears. 123-456-7890 :Options Turn to select the entry that contains the information you want to edit. SONY The contents of the selected memory location are 123-456-7890 :Options displayed. Push The Options menu appears.
Turn to select “Save,” then push SONY A message appears, similar to the one in the following has been display, confirming that your changes have been saved. saved in location 15. In addition, you can use the Directory menu to edit Phone Book numbers (see page 46).
Entry is now seconds, the standby display reappears. Restricted To unrestrict an entry Select the Phone Book entry that you want to unrestrict. SONY :Options Push The Options menu appears.
“Phone Book.” The first entry in the Phone Book appears. Office 123-456-7890 :Options Turn to select the desired Phone Book entry. SONY The contents of the selected entry are displayed. 123-456-7890 :Options Push The Options menu appears. OPTIONS Erase...
To release a pause or link during a call Time: 0:01 If a Phone Book entry contains pauses or links, only the digits up SONY to the first pause or link are displayed. To dial the rest of the 123L :Release...
Enter only the first letter of the name you want to find. SEARCH FOR (Enter Name) :Find Push SONY All Phone Book entries that begin with the entered character are displayed alphabetically. 123-456-7890 :Options Turn to view the next entry.
Page 31
:Find Enter at least two characters. SEARCH FOR (Enter Name) :Find Push The entries containing the selected string are displayed SONY starting from the lowest memory location number. 123-456-7890 :Options Turn to view the next entry in the search string.
Page 32
Turn up to select “Recall Loc#,” then SONY push 123-456-7890 The Phone Book entry stored in the selected memory :Options location is displayed. If the entered location is empty, a message appears similar to the one in the following display. After a few...
“Calls List is empty” is displayed if there are no entries. 123-456-7890 :Options Turn to select the entry you want. The contents of the selected entry are displayed. CALL TO SONY 123-456-7890 :Options Push The Options menu appears. OPTIONS Save...
Page 34
Tips • In addition, you can dial by pressing after selecting the entry in step 3 on page 33. SEND • If the selected entry contains a pause or a link, only the digits up to the pause or link are dialed.
OPER electronic services. During a call, search for the Phone Book entry that contains the numbers you want SONY to send. 123-456-7890 :Options The selected entry is displayed. Use the Directory menu to search for the Phone Book entry (see pages 47 and 48).
About the Features menu You can use the Features menu to activate the special features of your phone. SEND Number buttons OPER Menu structure The phone uses a hierarchical on-screen menu structure for setting and editing parameters. For a comprehensive list of submenus and corresponding settings, see “List of menu items”...
Page 37
Turn to select “Display,” then push DISPLAY The Display menu appears. The arrow and the last Banner digit of the submenu number flash, indicating which Backlight Auto-Hyphen submenu will be selected by pushing (in this case the Banner menu [F61]). Turn to select “Backlight,”...
Adjusting the volume You can adjust the volume of the ringer, keybeep, and earpiece on the Sounds menu. In addition, you can select the type of sounds SOUNDS Ringer Vol heard when the phone rings and when you press buttons. (See Mute/UnMute page 36 for instructions on how to reach the Sounds menu.) Keybeep Vol...
Page 39
Push to select “Mute/UnMute.” MUTED: 1:21 The following display appears. Now the microphone is muted. Hold down to (un)mute To unmute the microphone, push and hold for one second. FEATURES Sounds The Features menu reappears for a moment and the Timers Directory microphone is now unmuted.
Page 40
Adjusting the earpiece volume [F14] You can adjust the earpiece volume during a call by turning . In addition, you can adjust the speaker volume as follows: Turn to select “Earpiece Vol” from the Sounds menu, then push EARPIECE VOL The Earpiece Vol menu appears.
Page 41
Setting the keybeep type [F16] You can set the beep that sounds when you press a button to either a tone or a click. Tones sound similar to DTMF tones, and clicks are indicated by single beeps. Turn to select “Key Sound” from the Sounds menu, then push KEY SOUND TONES...
Checking and setting the timers You can check call durations on the Timers menu. In addition, you can set the phone to alert you every minute of a call, and TIMERS All Calls make the phone turn itself off automatically. RecentCalls MinuteAlert Timers menu...
Page 43
Setting the minute alert [F23] You can set the phone to alert you ten seconds before every full minute. Turn to select “Minute Alert” from the Timers menu, then push MINUTE ALERT The Minute Alert menu appears. :Choices :To Set Turn to select “on”...
:Save Use the number buttons to enter the name. to move the cursor or to insert spaces Enter a Name SONY between characters. If you enter the wrong character, press to clear the character highlighted by the :Save...
Page 45
A display similar to the following appears. :Other Loc Push to store the new number in the first available memory location. SONY has been If you want to store it in another location, turn saved in location 15. select the desired location, then push A confirmation message appears, followed by the status of the Phone Book.
Page 46
A display similar to the following appears, prompting you to confirm that the selected Phone Book entry Edit PhBook Location 15? should be edited. SONY :Edit Push again. The Edit menu appears. Turn to select the item you want to...
Page 47
Enter only the first letter of the name you SEARCH FOR want to find. (Enter Name) :Find Push All Phone Book entries are displayed alphabetically, SONY starting from the ones that begin with the entered 123-456-7890 :Options character. Turn to view the next entry.
Page 48
Enter at least two characters. SEARCH FOR (Enter Name) :Find Push The entries containing the selected string are displayed SONY starting from the lowest memory location number. 123-456-7890 :Options Turn to view the next entry. Searching the Phone Book by memory location [F36] You can find memory locations easily.
Page 49
Turn to view the Calls List entries. The most recent entry is displayed first. To view the CALL TO SONY rest of the ten most recent entries, turn 123-456-7890 :Options In addition, you can view the Calls List from the standby display (see page 33).
Miscellaneous extra features On the Extras menu, you can set the phone to enable touch dialing, redial automatically, and answer incoming calls EXTRAS automatically or at the press of any button. Also, you can use this Key Guard Touch Dial menu to lock the keypad and to jot down phone numbers.
Page 51
You can set the phone to answer calls automatically. If you turn auto-answering on, the phone answers incoming calls on the second ring when the phone is used in conjunction with a Sony Hands-Free Car Kit. Turn to select “Auto-Answer” from the...
Page 52
Setting all buttons to answer incoming calls [F45] You can have all buttons (except ) answer incoming calls by turning this feature Turn to select “Any Key Answ” from the Extras menu, then push ANY KEY ANSW The Any Key Answ menu appears. :Choices :To Set Turn...
Setting security options You can restrict unauthorized access to your phone and the information it holds. Additionally, on the Security menu, you can SECURITY Enter code reset menu settings to default and store emergency numbers. for access. Unlike other items on the Features menu, accessing the Security CODE: ---- menu requires a lock code when you select it from the Features menu.
Page 54
Setting a new lock code [F52] The lock code must be entered every time you want to unlock the phone, and also when you want to access restricted numbers. Turn to select “New Code” from the Security menu, then push ENTER NEW CODE: The Enter New Code display appears, prompting you...
Page 55
To unrestrict an entry Follow the procedure for restricting an entry on the previous Entry is now page to select the entry you want to unrestrict. UnRestricted Notes • The phone number of a restricted entry is not displayed when you view the Phone Book and make a call.
Page 56
Reverting to default settings [F55] You can reset all menu settings to the defaults. This does not affect Phone Book or Calls List entries. Turn to select “Master Reset” from the Security menu, then push MASTER RESET 1:To Reset The Master Reset display appears. All Settings :Quit Press...
Page 57
Storing emergency numbers [F58] You can use the Security menu to store up to three emergency numbers other than 911 (which you cannot erase). You can call these numbers even when the phone is locked. Turn to select “Emergency #” from the Security menu, then push EMERGENCY #1 (empty)
Setting the banner [F61] You can change what the banner reads. Push to select “Banner” from the Display menu. BANNER ----SONY---- The Banner display appears. The current banner text is :Edit displayed. Push again to start editing. The following message appears, prompting you to...
Page 59
Setting the backlight [F62] You can adjust the duration of the backlight on the display and keypad. Turn to select “Backlight” from the Display menu, then push BACKLIGHT FOR 7 SECS The Backlight menu appears. :Choices :To Set Turn to select how long the backlight is on after the last press of a button.
Page 60
Sorting the Phone Book [F64] You can determine how the Phone Book will be displayed, and also set the phone to sort the entries either alphabetically or by memory location. Turn to select “Sort Book” from the Display menu, then push SORT BOOK BY LOC.
Page 61
Setting the menu length [F65] You can set the menu length (long or short). The short menu displays only the most common items on the Features menu; the long menu displays all items. The default menu for your phone is the short menu. Turn to select “Menu Length”...
Adjusting network settings On the Network menu, you can set the phone to alert you when the roaming status changes, when a call is dropped, or when NETWORK Roam Alert enhanced voice privacy is lost. You can set how NAM’s (Number Drop Alert Assignment Modules) are switched, and also activate new Priv.
Page 63
Setting the drop alert [F72] If the signal fades, your phone may drop the ongoing call. You can choose to be alerted by an audible alarm when a call is dropped. Turn to select “Drop Alert” from the Network menu, then push DROP ALERT The Drop Alert menu appears.
Page 64
Setting the voice privacy alert [F73] A display appears to indicate if enhanced voice privacy is lost during a call. You can choose to have an audible alarm accompany this display. Turn to select “Priv. Alert” from the Network menu, then push PRIV.
Page 65
Switching NAM’s automatically [F74] Your phone allows you to store up to two NAM’s (Number Assignment Modules). To add or remove NAM’s, contact your service provider who will change the NAM’s for you. You can set the phone to switch between them automatically. The phone switches from one NAM to the other if it enters a service provider’s coverage area that matches one of your NAM settings.
Page 66
Activating phone services (OTASP) [F76] You can use the OTASP (Over-The-Air Service Provisioning) activation feature to self-activate your phone with a new service. Contact your service provider to see if this service is available in your area. Turn to select “Activation” from the Network menu, then push ACTIVATION on Block A...
Using the Short Messaging Service This section contains information on the Short SEND Messaging Service (SMS). This feature lets you SEND receive “text” messages, which are stored in your phone as long as there are enough memory locations available. Contact your service provider to see if this service is available in your area.
From the Messages display, turn select “New Text,” then push * URGENT * MESSAGE from The first message is displayed. SONY 123-456-7890 If there are no new messages, the following display appears. Push to return to the Messages display. There are no new text messages.
Page 69
To read old messages From the Messages display, turn select “Old Text,” then push OLD TEXT *Bob, flig A list of old messages is displayed. An asterisk (*) 123-555-55 *555-1234 indicates an urgent message. A lock icon ( ) indicates that the message is locked (see page 70).
Page 70
Turn to select “Send,” then push The phone dials the callback phone number which is Calling... SONY attached to the message. 123-456-7890 If the callback number is not attached to the message, no call is made and the following message is displayed.
Page 71
Use the number buttons to enter the name. If you press the same button in quick succession, the Enter a Name SONY letter you just entered changes. (See the “Alphanumeric :Save table” on page 23.) Use to move the cursor and insert spaces between characters.
Page 72
To erase a text message After reading a text message, push The Options menu appears. OPTIONS Erase Msg Send Next Msg Turn to select “Erase Msg,” then push -erased- The message is erased. To erase all old text messages Turn down to select “Erase Old”...
Page 73
Send Save Number Turn to select “Send,” then push The phone dials the callback phone number which is Calling... SONY attached to the message. 123-456-7890 In addition, you can dial the callback phone number by pressing from the Messages SEND display or when reading a voice mail notification message.
Troubleshooting Problem Cause/Remedy Page Nothing appears on the • The phone is off. Turn the phone on. display. • Battery is fully discharged. Recharge the battery. • Battery may not be completely attached. Securely attach the battery. The out-of-service icon •...
List of menu items This section lists the Features menu and its submenus. Use these to set the various parameters that pertain to the operation of the phone. For details on how to navigate from one menu to another, see “About the Features menus” on page 36. Submenu Menu Item Settings...
Page 76
Submenu Menu Item Settings Page F-5 Security F51 Lock Phone never / on power-up / right now F52 New Code 0000 F53 Restrict # No default restricted numbers F54 Restrict All on / off F55 Master Reset — F56 Erase Book —...
QN-019LC Carrying Case (for CM-M3300, B3200, S3100 series telephones) QN-020TCL Combination Travel Adapter/Cigarette Lighter Adapter QN-025PHK Portable Hands-Free Car Kit Call 1-800-488-SONY (7669) to order additional accessories (USA only). Design and specifications are subject to change without notice.
Glossary Automatic answer Dropped call Feature that automatically answers A call terminated because of a deep, calls. long fade or because the user left the coverage area. Automatic NAM DTMF Feature that automatically selects an available NAM that matches the current Dual Tone Multiple Frequency, also serving system (carrier).
Page 79
Lock Prevents unauthorized calls by Number Assignment Module. Portion requiring the user to enter a code to use of your telephone’s memory the phone. Even if the phone is locked, programmed to contain information you can call any of the emergency about your subscription to the carrier.
Page 80
Scratch pad Allows you to enter a number and store it in the Calls List. Service area Region covered by a cellular/PCS service. Also see “Coverage area.” Short Messaging Service. An extended service offered by carriers that allows you to receive text messages on your phone.
Index AC adapter 8, 14 Dialing. See Calling Antenna 16 Deleting Automatic Calls List entries 56 Answer 51 Characters 22, 44 Hyphenation 59 Message 72 Retry 51 Phone Book entries 26, 45 Redial 51 Phone numbers 26, 45 Voice mail 73 Digital icon 12 Display 12 Display settings...
Page 82
Menus Accessing 36 Finding. See Searching Message button 68 Message icon 67 Messages Calling back 70 Displaying 68 Hand strap Erasing 72 Attaching 9 Locking 70 Hyphens Message list 68 Autohyphenation 59 Receiving 67 Entering manually 24 Microphone 19, 38 Minute alert 43 Multiple city registration 79 Muting the microphone 19, 38...
Page 83
Sending. See Calling Service area 62 Receiving Signal strength icon 16 Calls 20 Special characters 23 Messages 67 Special features Voice mail 73 Accessing 50 Recent number memory Changing DTMF transmission 41 Calling recent numbers 33 Enabling touch dialing 50 Clearing call memory 56 Muting the microphone 38 Redialing...
Page 84
SONY Wireless Hotline Number (USA only) If you have any questions or comments, please call: SONY WIRELESS HOTLINE 1-800-578-SONY (7669) Printed in USA...