Operating Instructions

SIP Phone

KX-HDV100
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future
use.
Note
R In this manual, the suffix of each model number is omitted unless necessary.
R The illustrations such as some keys may differ from the appearance of the actual product.
R Certain products and features described in this document may not be available in your
country or area. Contact your phone system dealer/service provider.
R The contents and design of the software are subject to change without notice.
Document Version: 2017-08
Table of Contents
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Summary of Contents for Panasonic KX-HDV100

  • Page 1: Operating Instructions

    Operating Instructions SIP Phone KX-HDV100 Model No. Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Note R In this manual, the suffix of each model number is omitted unless necessary.
  • Page 1: Operating Instructions

    Operating Instructions SIP Phone KX-HDV100 Model No. Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Note R In this manual, the suffix of each model number is omitted unless necessary.
  • Page 2 Introduction Outline This manual describes information about the installation and operation of KX-HDV100. Related Documentation R Quick Start Guide Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property. R Administrator Guide Describes detailed information about the configuration and management of this unit.
  • Page 2 Introduction Outline This manual describes information about the installation and operation of KX-HDV100. Related Documentation R Quick Start Guide Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property. R Administrator Guide Describes detailed information about the configuration and management of this unit.
  • Page 3: Table Of Contents

    Table of Contents Important Information Important Information ..........4 For Best Performance .........5 Before Operating the Telephones Accessory Information ........6 Location of Controls ..........7 The Display and Icons ........10 Adjusting the Volume ........14 Incoming/Outgoing Call Log ......14 Setting the Password ........15 Selecting the Display Language .......15 Entering Characters ..........16 Basic Operation ..........17...
  • Page 3: Table Of Contents

    Table of Contents Important Information Important Information ..........4 For Best Performance .........5 Before Operating the Telephones Accessory Information ........6 Location of Controls ..........7 The Display and Icons ........10 Adjusting the Volume ........14 Incoming/Outgoing Call Log ......14 Setting the Password ........15 Selecting the Display Language .......15 Entering Characters ..........16 Basic Operation ..........16...
  • Page 4: Important Information

    Important Information Important Information Data Security R To avoid unauthorized access to this product: – Keep the password secret. – Change the default password. – Set a password that is random and cannot be easily guessed. – Change the password regularly. R This product can store your private/confidential information.
  • Page 4: Important Information

    Important Information Important Information Data Security R To avoid unauthorized access to this product: – Keep the password secret. – Change the default password. – Set a password that is random and cannot be easily guessed. – Change the password regularly. R This product can store your private/confidential information.
  • Page 5: For Best Performance

    Important Information The following declaration is applicable to KX-HDV100BX only For Best Performance Environment R Keep the product away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product.
  • Page 5: For Best Performance

    Important Information The following declaration is applicable to KX-HDV100BX only For Best Performance Environment R Keep the product away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product.
  • Page 6: Before Operating The Telephones

    Before Operating the Telephones Accessory Information Included Accessories AC Adaptor: 1 Model No. Part No. KX-HDV100AG PQLV219AG KX-HDV100BR PQLV219LB KX-HDV100BX/KX-HDV100RU PQLV219CE KX-HDV100LA PQLV219 KX-HDV100SX PQLV219SX KX-HDV100UK PQLV219E Handset: 1 Handset Cord: 1 Stand: 1 Optional Accessories Item Model No. Wall mount kit KX-HDV100AG/KX-HDV100BR/KX-HDV100BX/KX-HDV100RU/ KX-HDV100LA/KX-HDV100UK: KX-A440X...
  • Page 6: Before Operating The Telephones

    Before Operating the Telephones Accessory Information Included Accessories AC Adaptor: 1 Model No. Part No. KX-HDV100AG PQLV219AG KX-HDV100BR PQLV219LB KX-HDV100BX/KX-HDV100RU PQLV219CE KX-HDV100LA PQLV219 KX-HDV100SX PQLV219SX KX-HDV100UK PQLV219E Handset: 1 Handset Cord: 1 Stand: 1 Optional Accessories Item Model No. Wall mount kit KX-HDV100AG/KX-HDV100BR/KX-HDV100BX/KX-HDV100RU/ KX-HDV100LA/KX-HDV100UK: KX-A440X...
  • Page 7: Location Of Controls

    Before Operating the Telephones Location of Controls KX-HDV100RU...
  • Page 7: Location Of Controls

    Before Operating the Telephones Location of Controls KX-HDV100RU...
  • Page 8 Before Operating the Telephones For all other countries/areas ENTER Used to confirm the selected item. LCD (Liquid Crystal Display) For details about the LCD, see “Display”, Page 10. Soft Keys A/B/C (located from left to right) are used to select the item displayed on the bottom line of the display.
  • Page 8 Before Operating the Telephones For all other countries/areas ENTER Used to confirm the selected item. LCD (Liquid Crystal Display) For details about the LCD, see “Display”, Page 10. Soft Keys A/B/C (located from left to right) are used to select the item displayed on the bottom line of the display.
  • Page 9 Before Operating the Telephones MESSAGE Used to access your voice mailbox. REDIAL Used to redial the last dialed number. FWD/DND Used to set the Call Forwarding and Do Not Disturb features. MUTE Used to mute the handset during a conversation. Used to adjust the ringer/receiver volume.
  • Page 9 Before Operating the Telephones Handset Hook Keeps the handset stable when the unit is mounted on a wall. For details, see “Hooking the Handset”, Page 42. MESSAGE Used to access your voice mailbox. REDIAL Used to redial the last dialed number. FWD/DND Used to set the Call Forwarding and Do Not Disturb features.
  • Page 10: The Display And Icons

    Before Operating the Telephones The Display and Icons Display [Example] 31-12-2014 23:59 Line1 Menu Call Log Pictographs Pictograph Meaning Call Forwarding Do Not Disturb Ringer Off Standby display page switcher Date and Time Display Missed Call, New Message, or Name/Number Display Soft Keys For more information, see “Soft Keys”, Page 11.
  • Page 10: The Display And Icons

    Before Operating the Telephones The Display and Icons Display [Example] Dec.31 12:45PM Line1 Menu Call Log Pictographs Pictograph Meaning Call Forwarding Do Not Disturb Ringer Off Standby display page switcher Date and Time Display Missed Call, New Message, or Name/Number Display Soft Keys For more information, see “Soft Keys”, Page 11.
  • Page 11: Soft Keys

    Before Operating the Telephones Soft Keys Icons and information shown on the display will vary depending on the context. To select an item shown on the display, press the corresponding soft key. Icons may differ from the appearance of the actual product. Soft Key A (Left key) Item Meaning...
  • Page 11: Soft Keys

    Before Operating the Telephones Soft Keys Icons and information shown on the display will vary depending on the context. To select an item shown on the display, press the corresponding soft key. Icons may differ from the appearance of the actual product. Soft Key A (Left key) Item Meaning...
  • Page 12 Before Operating the Telephones Advances to the next display. Next Clears digits or characters. Clear Searches for an item in the phonebook alphabetically. Search Used to select AM or PM when setting the time. AM/PM Used to cancel the setting. Cancel Used to delete the setting.
  • Page 12 Before Operating the Telephones Advances to the next display. Next Clears digits or characters. Clear Searches for an item in the phonebook alphabetically. Search Used to select AM or PM when setting the time. AM/PM Used to cancel the setting. Cancel Used to delete the setting.
  • Page 13: Main Menu

    Before Operating the Telephones 2. [D]/[C]: "Basic Settings" a 3. [D]/[C]: "Key Option" a 4. [D]/[C]: "Soft Key Edit" a 5. [D]/[C]: Select a desired soft key. a 6. [D]/[C]: "Standby"/"Talking" a 7. [D]/[C]: "Function Key" a 8. [D]/[C]: Select the desired item. a Assigning Hot Key Dial keys [In standby mode] Menu...
  • Page 13: Main Menu

    Before Operating the Telephones 3. [D]/[C]: "Key Option" a 4. [D]/[C]: "Soft Key Edit" a 5. [D]/[C]: Select a desired soft key. a 6. [D]/[C]: "Standby"/"Talking" a 7. [D]/[C]: "Function Key" a 8. [D]/[C]: Select the desired item. a Assigning Hot Key Dial keys [In standby mode] Menu 2.
  • Page 14: Adjusting The Volume

    Before Operating the Telephones System Settings Used to access the system settings menu. See “Changing the System Settings”, Page 36. Adjusting the Volume Adjusting the Receiver Volume 1. [k]/[j] volume key: Adjust the volume during a conversation. Adjusting the Ringer Volume or Turning the Ringer Off [In standby mode] 1.
  • Page 14: Adjusting The Volume

    Before Operating the Telephones See “Changing the System Settings”, Page 36. Adjusting the Volume Adjusting the Receiver Volume 1. [k]/[j] volume key: Adjust the volume during a conversation. Adjusting the Ringer Volume or Turning the Ringer Off [In standby mode] 1.
  • Page 15: Setting The Password

    Before Operating the Telephones Storing an item using the Incoming/Outgoing Call Log See “Storing an Item Using the Incoming or Outgoing Call Log”, Page 28. Deleting Items in the Incoming Call Log [When the Incoming Call Log is displayed] 1. [D]/[C]: Select the desired item. a Menu 2.
  • Page 15: Setting The Password

    Before Operating the Telephones Deleting Items in the Incoming Call Log [When the Incoming Call Log is displayed] 1. [D]/[C]: Select the desired item. a Menu 2. [D]/[C]: "Delete" 3. [D]/[C]: "Yes" a *1 You can select "Delete All" instead to delete all items. Deleting Items in the Outgoing Call Log [When the Outgoing Call Log is displayed] 1.
  • Page 16: Entering Characters

    Before Operating the Telephones 3. [D]/[C]: "Display Option" a 4. [D]/[C]: "Language" a 5. [D]/[C]: Select a language. a R For a list of the languages that can be selected, see “Display Option”, Page 46. Entering Characters You can enter characters and digits using the dialing keys. You can select one of the character modes by pressing the Right Soft Key while entering a name.
  • Page 16: Entering Characters

    Before Operating the Telephones 5. [D]/[C]: Select a language. a R For a list of the languages that can be selected, see “Display Option”, Page 47. Entering Characters You can enter characters and digits using the dialing keys. You can select one of the character modes by pressing the Right Soft Key while entering a name. The function icon above the soft key displays the current character mode.
  • Page 17: Basic Operation

    Before Operating the Telephones Basic Operation Going off-hook In this manual, when you see the phrase "off-hook", lift the corded handset off its cradle. Going on-hook In this manual, when you see the phrase "on-hook", you can do any of the following: R Replace the corded handset on its cradle.
  • Page 17: Basic Operation

    Before Operating the Telephones Going on-hook In this manual, when you see the phrase "on-hook", you can do any of the following: R Replace the corded handset on its cradle. R Press [CANCEL].
  • Page 18: Making Calls

    Making Calls Making Calls R You can confirm that the number was dialed correctly before calling (Predialing) by entering the number, then going off-hook. R To clear an entire number while predialing, press for more than 1 second. Clear R If an outside call is received from a phone number stored in the Phonebook, the number and name of the caller will be displayed in the call log.
  • Page 18: Making Calls

    Making Calls Making Calls R You can confirm that the number was dialed correctly before calling (Predialing) by entering the number, then going off-hook. R To clear an entire number while predialing, press for more than 1 second. Clear R To cancel dialing, press [CANCEL]. R To insert a 3 second pause between phone numbers, press Pause It is useful when you want to operate voice mail service without listening to pre-recorded...
  • Page 19 Making Calls 1. Press and hold the dialing key (0–9) assigned as a Hot Key for more than 1 second. 2. Go off-hook. Note R While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key number. R For details about assigning Hot Keys, see “Assigning Hot Keys From Phonebook”, Page 33.
  • Page 19 Making Calls Note R While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key number. R For details about assigning Hot Keys, see “Assigning Hot Keys From Phonebook”, Page 33. Using the Hot Line If your administrator has configured this function, you can make a call to a registered phone number automatically.
  • Page 20 Making Calls 7. Go on-hook to end the call. *1 If only Local Phonebook is permitted, this step is skipped. *2 If you push and hold [D]/[C], the next/previous items will be displayed automatically. Note R If the Local Phonebook is not permitted, this feature cannot be used. Contact your administrator for further information.
  • Page 20 Making Calls *2 If you push and hold [D]/[C], the next/previous items will be displayed automatically. Note R If the Local Phonebook is not permitted, this feature cannot be used. Contact your administrator for further information. R For details about making a call using the Phonebook, see “Searching for an Item in the Local Phonebook”, Page 30.
  • Page 21: Receiving Calls

    Receiving Calls Receiving Calls R You can select the ringer for each type of incoming call. See “Incoming Option”, Page 45. R The volume of the ringer can be adjusted, or turned off. See “Adjusting the Ringer Volume or Turning the Ringer Off”, Page 14.
  • Page 21: Receiving Calls

    Receiving Calls Receiving Calls R You can select the ringer for each type of incoming call. See “Incoming Option”, Page 45. R The volume of the ringer can be adjusted, or turned off. See “Adjusting the Ringer Volume or Turning the Ringer Off”, Page 14.
  • Page 22: During A Conversation

    During a Conversation During a Conversation Transferring a Call (Call Transfer) You can transfer a call to another destination (extension or outside party). To transfer 1. Press [TRANSFER] during a conversation. 2. Dial the party you want to transfer to. a Call 3.
  • Page 22: During A Conversation

    During a Conversation During a Conversation Transferring a Call (Call Transfer) You can transfer a call to another destination (extension or outside party). To transfer 1. Press [TRANSFER] during a conversation. 2. Dial the party you want to transfer to. a Call 3.
  • Page 23: Call Waiting

    During a Conversation 2. Go off-hook. Note R Depending on the telephone system, the soft key might blink to show that the line has a parked Park call. In this case, you can retrieve the call by pressing the blinking soft key.
  • Page 23: Call Waiting

    During a Conversation 2. Go off-hook. Note R Depending on the telephone system, the soft key might blink to show that the line has a parked Park call. In this case, you can retrieve the call by pressing the blinking soft key.
  • Page 24 During a Conversation To disconnect the current call and then talk to the new party 1. Go on-hook. 2. Go off-hook. To hold the current call and then talk to the new party Answer Note R You can also answer the call by pressing [HOLD].
  • Page 24 During a Conversation To disconnect the current call and then talk to the new party 1. Go on-hook. 2. Go off-hook. To hold the current call and then talk to the new party Answer Note R You can also answer the call by pressing [HOLD].
  • Page 25: Before Leaving Your Desk

    Before Leaving Your Desk Call Forwarding/Do Not Disturb You can have incoming calls automatically forwarded to another destination. You can also have incoming calls rejected (Do Not Disturb). To access the FWD/DND settings Menu 2. [D]/[C]: "Fwd/DND" a 3. [D]/[C]: Select the type of FWD or DND setting to apply. a The settings are as follows: R DND: Enable Do Not Disturb (All incoming calls are automatically rejected.)
  • Page 25: Before Leaving Your Desk

    Before Leaving Your Desk Call Forwarding/Do Not Disturb You can have incoming calls automatically forwarded to another destination. You can also have incoming calls rejected (Do Not Disturb). To access the FWD/DND settings Menu 2. [D]/[C]: "FWD/DND" a 3. [D]/[C]: Select the type of FWD or DND setting to apply. a The settings are as follows: R DND: Enable Do Not Disturb (All incoming calls are automatically rejected.)
  • Page 26: Using The Phonebook

    Using the Phonebook Using the Phonebook The KX-HDV100 has 2 types of phonebook. 1. Local Phonebook This Phonebook is stored in the telephone. 2. Remote Phonebook If your telephone company provides the remote phonebook service, you can use it. For details, contact your phone system dealer/service provider.
  • Page 26: Using The Phonebook

    Using the Phonebook Using the Phonebook The KX-HDV100 has 2 types of phonebook. 1. Local Phonebook This Phonebook is stored in the telephone. 2. Remote Phonebook If your telephone company provides the remote phonebook service, you can use it. For details, contact your phone system dealer/service provider.
  • Page 27: Using The Local Phonebook

    Using the Phonebook Using the Local Phonebook You can store up to 500 phone numbers in the telephone along with names for easy access. You can also set unique ringer patterns for different categories to identify incoming calls. All Phonebook items are stored in alphabetical order.
  • Page 27: Using The Local Phonebook

    Using the Phonebook Using the Local Phonebook You can store up to 500 phone numbers in the telephone along with names for easy access. You can also set unique ringer patterns for different categories to identify incoming calls. All Phonebook items are stored in alphabetical order.
  • Page 28 Using the Phonebook R Steps 9 and 10 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item.
  • Page 28 Using the Phonebook R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. R To enter characters, see “Entering Characters”, Page 16. Storing an Item Using the Dialing You can dial a number first and then add it as a phonebook entry.
  • Page 29 Using the Phonebook 11.[D]/[C]: Select the number to use as the default number. a Save Note R Steps 8 and 9 can be omitted if you do not want to assign a category. R Steps 10 and 11 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0"...
  • Page 29 Using the Phonebook Note R Steps 8 and 9 can be omitted if you do not want to assign a category. R Steps 10 and 11 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0"...
  • Page 30 Using the Phonebook Note For details about entering characters, see “Entering Characters”, Page 16. Deleting a Stored Item in the Local Phonebook Deleting a Stored Item [In standby mode] 2. [D]/[C]: "Phonebook" 3. Enter the name or the first character(s) of the desired name. a 4.
  • Page 30 Using the Phonebook Deleting a Stored Item in the Local Phonebook Deleting a Stored Item [In standby mode] 2. [D]/[C]: "Phonebook" 3. Enter the name or the first character(s) of the desired name. a 4. [D]/[C]: Select the desired item. Menu 6.
  • Page 31 Using the Phonebook Searching by pressing Dial Keys You can also search for an item in the phonebook by pressing multiple dial keys when the phonebook list is displayed: 1. Press the dial keys to enter the first character(s) of the desired name in accordance with the character tables *1 For details about the characters assigned to the dial keys, see the following tables.
  • Page 31 Using the Phonebook Searching by pressing Dial Keys You can also search for an item in the phonebook by pressing multiple dial keys when the phonebook list is displayed: 1. Press the dial keys to enter the first character(s) of the desired name in accordance with the character tables *1 For details about the characters assigned to the dial keys, see the following tables.
  • Page 32: Using The Remote Phonebook

    Using the Phonebook *1 The call log is also locked. *2 If you enter an incorrect password 3 times, you cannot enter another password for approximately 30 seconds. Using the Remote Phonebook You can refer to the Remote Phonebook in addition to the Local Phonebook, if the Remote Phonebook is available.
  • Page 32: Using The Remote Phonebook

    Using the Phonebook *1 The call log is also locked. If a password is not set, an error tone sounds and the error message "Password Not Stored" is displayed. *2 If you enter an incorrect password 3 times, you cannot enter another password for approximately 30 seconds.
  • Page 33: Customizing The Telephone

    Customizing the Telephone Customizing the Telephone Changing the Telephone’s LCD Display You can change what is displayed on the telephone’s LCD while the telephone is in standby mode. Menu 2. [D]/[C]: "Basic Settings" a 3. [D]/[C]: "Display Option" a 4. [D]/[C]: "Standby Display" a 5.
  • Page 33: Customizing The Telephone

    Customizing the Telephone Customizing the Telephone Changing the Telephone’s LCD Display You can change what is displayed on the telephone’s LCD while the telephone is in standby mode. Menu 2. [D]/[C]: "Basic Settings" a 3. [D]/[C]: "Display Option" a 4. [D]/[C]: "Standby Display" a 5.
  • Page 34: Block Anonymous Calls

    Customizing the Telephone *1 While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key number. *2 To delete all items, select "Delete All" instead of "Delete". Changing the Program Keys Each of the 2 program keys can be assigned one of the following functions. R One Touch Dial Used to dial a previously set phone number with one touch.
  • Page 34: Block Anonymous Calls

    Each of the 2 program keys can be assigned one of the following functions. Note R If your phone is connected to a Panasonic KX-HTS series PBX, the method for changing these keys and the functions that can be assigned are different.
  • Page 35 Customizing the Telephone Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly. Menu 2. [D]/[C]: "Basic Settings" a 3. [D]/[C]: "Call Settings" a 4.
  • Page 35 Customizing the Telephone Incoming call barring (Caller ID service users only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. When a call is received, the unit does not ring while the caller is being identified. If the phone number matches an entry in the call barred list, the unit rejects the call.
  • Page 36: Web User Interface Programming

    Customizing the Telephone Changing the Basic Settings To select the main item in standby mode Menu 2. [D]/[C]: "Basic Settings" a 3. [D]/[C]: Select the main item. a Main Item Sub Item Page Incoming Option Ringer Volume Ringer Type Page 45 Talk Option Handset Volume Page 45...
  • Page 36: Web User Interface Programming

    Customizing the Telephone IMPORTANT R We recommend setting with your administrator. Contact your administrator for further information. Menu 2. [D]/[C]: "Basic Settings" a 3. [D]/[C]: "Call Settings" a 4. [D]/[C]: "Anonymous Call" a 5. [D]/[C]: "On"/"Off" a Changing the Basic Settings To select the main item in standby mode Menu 2.
  • Page 37 Customizing the Telephone R Call Rejection Phone Numbers R Call Features – Enable Anonymous Call – Enable Block Anonymous Call – Enable Do Not Disturb – Enable Call Forwarding Always – Forwarding Number (Always) – Enable Call Forwarding Busy – Forwarding Number (Busy) –...
  • Page 37 Customizing the Telephone Main Item Sub Item Page Network Settings IP Mode Select IPv4 Settings IPv6 Settings Page 50 LLDP VLAN Link Speed Embedded Web System Settings Authentication Access Code Page 52 Set Time & Date *1 Availability depends on your phone system. Contact your administrator for further information. Web User Interface Programming The product provides a Web-based interface for configuring various settings and features, including some that are not programmable directly.
  • Page 38: Installation And Setup

    Installation and Setup Installation and Setup Note R Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. WARNING R To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.
  • Page 38: Installation And Setup

    Installation and Setup Installation and Setup Note R Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. WARNING R To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.
  • Page 39 Installation and Setup R High Position ® Low Position PUSH PUSH R Low Position ® High Position PUSH PUSH Removing the Stand Tilt the stand in the direction indicated while pushing the PUSH marks with both hands. PUSH PUSH...
  • Page 39 Installation and Setup R High Position ® Low Position PUSH PUSH R Low Position ® High Position PUSH PUSH Removing the Stand Tilt the stand in the direction indicated while pushing the PUSH marks with both hands. PUSH PUSH...
  • Page 40 Installation and Setup Connections Connect the Ethernet cable, the Handset Cord and the AC adaptor to the unit. *1 Hub *2 AC adaptor R The initial setting for the IP address is "DHCP—Auto". For information about your network environment, contact your administrator. For details, see “Network Settings”, Page 48. When selecting Ethernet cables (not included) R Use flexible cables without jack covers.
  • Page 40 Installation and Setup Connections Connect the Ethernet cable, the Handset Cord and the AC adaptor to the unit. *1 Hub *2 AC adaptor R The initial setting for the IP address is "DHCP—Auto". For information about your network environment, contact your administrator. For details, see “Network Settings”, Page 50. When selecting Ethernet cables (not included) R Use flexible cables without jack covers.
  • Page 41: Wall Mounting

    Installation and Setup R Use a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm (1/4 in) in diameter or less. When connecting cables and the AC adaptor R Pass the Ethernet cable and the AC adaptor cord under the stand. Wall Mounting Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit.
  • Page 41: Wall Mounting

    Installation and Setup R Use a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm (1/4 in) in diameter or less. When connecting cables and the AC adaptor R Pass the Ethernet cable and the AC adaptor cord under the stand. Wall Mounting Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit.
  • Page 42: Updating The Software

    Installation and Setup Hooking the Handset To Hook the Handset During a Conversation 1. Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted 1. Remove the handset hook from the slot. 2.
  • Page 42: Updating The Software

    Installation and Setup Hooking the Handset To Hook the Handset During a Conversation 1. Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted 1. Remove the handset hook from the slot. 2.
  • Page 43: Appendix

    Appendix Appendix Character Mode Table KX-HDV100 (Suffix: AG/BR/BX/LA/SX/UK) 0–9 ΑΒΓ AÄÃ SŚŠ Keys (Latin) (Numeric) (Greek) (Extended 1) (Extended 2) Space B & ’ ( ) Space B & ’ ( ) G , – . / 1 G , – . / 1 A B C 2 Α...
  • Page 43: Appendix

    Appendix Appendix Character Mode Table KX-HDV100 (Suffix: AG/BR/BX/LA/SX/UK) 0–9 ΑΒΓ AÄÃ SŚŠ Keys (Latin) (Numeric) (Greek) (Extended 1) (Extended 2) Space B & ’ ( ) Space B & ’ ( ) G , – . / 1 G , – . / 1 A B C 2 Α...
  • Page 44 Appendix R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. KX-HDV100 (Suffix: RU) АБВ 0–9 AÄÃ SŚŠ Keys (Cyrillic) (Numeric) (Latin) (Extended 1) (Extended 2) А Б В Space G + - / = <...
  • Page 44 Appendix R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. KX-HDV100 (Suffix: RU) АБВ 0–9 AÄÃ SŚŠ Keys (Cyrillic) (Numeric) (Latin) (Extended 1) (Extended 2) А Б В Space G + - / = <...
  • Page 45 Appendix R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "Е"...
  • Page 45 Appendix R Press * before or after entering a character to change between uppercase and lowercase. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R Pressing a key repeatedly will cycle through the characters associated with that key.
  • Page 46 Appendix Sub Item Description Setting Default Ringer Type Ringer Pattern Ringtone 1 Ringtone 1–19, 25–32 R Line 1 Selects the ringtone for each R Private Ring type of call. (Category 1–9) *1 The preset melodies in this product are used with permission of © 2010 Copyrights Vision Inc. Talk Option Sub Item Description...
  • Page 46 Appendix Display Option Sub Item Description Setting Default Language Selects the display language. Suffix: RU Auto Up to 10 languages can be Auto downloaded from the server or English Web as necessary. Contact РУССКИЙ your administrator for further Українська information. Suffix: AG/BR/LA Auto Auto...
  • Page 47 Appendix Display Option Sub Item Description Setting Default Language Selects the display language. Suffix: RU Auto Up to 10 languages can be Auto downloaded from the server or English Web as necessary. Contact РУССКИЙ your administrator for further Українська information. Suffix: AG/BR/LA Auto Auto...
  • Page 47 Appendix Call Settings Sub Item Description Setting Default Block Anonymous Specifies whether or not to block incoming anonymous calls. Anonymous Call Specifies whether or not to make outgoing anonymous calls. Block Caller ID Edits/deletes the phone –Edit Not stored numbers to reject incoming –Delete Number calls.
  • Page 48 Appendix Sub Item Description Setting Default Notification Selects the notification method All settings: On Missed Call (message, LED, or alarm) for Message missed calls and voice messages. Message: Displays a message on the screen LED: Indicator lights Alarm: An alarm sounds Voice MSG Message Alarm...
  • Page 48 Appendix System Settings Menu Layout Status Sub Item Description Setting Default Line Status Displays the line status. — Registered Registering /(NULL) Firmware Version Displays the firmware version — — of the telephone. IP Mode Displays the IP network mode. IPv4/IPv6/IPv4&IPv6 —...
  • Page 49 Appendix Sub Item Description Setting Default Selects whether the web Embedded Web function and the logging function are available or not. *1 To avoid unauthorized access to this product: R Set a password that is random and cannot be easily guessed. R Change the password regularly.
  • Page 49 Appendix Sub Item Description Setting Default IPv6 Settings Specifies the IPv6 settings. DHCP–Auto DHCP Auto Manual –DNS 1 –DNS 2 –DNS 1 –DNS 2 Static –IP Address –Prefix –Default Gateway –DNS 1 –DNS 2 LLDP Specifies the LLDP settings. VLAN Specifies the VLAN settings.
  • Page 50: Specifications

    Appendix System Settings Menu Layout Status Sub Item Description Setting Default Line Status Displays the line status. — Registered Registering /(NULL) Firmware Version Displays the firmware version — — of the telephone. IP Mode Displays the IP network mode. IPv4/IPv6/IPv4&IPv6 —...
  • Page 50: Specifications

    Appendix Specifications Item Specifications Power Supply AC adaptor Power Consumption Stand-by: approx. 0.9 W Talking: approx. 1.0 W Maximum Power Consumption Approx. 1.8 W Operating Environment 0 °C (32 °F) to 40 °C (104 °F) Ethernet Port (LAN) 1 (RJ45) Ethernet Interface 10Base-T/100Base-TX (Auto / 100MB-FULL / 100MB-HALF / 10MB-FULL / 10MB-HALF)
  • Page 51: Troubleshooting

    Appendix Sub Item Description Setting Default IPv4 Settings Specifies the IPv4 settings. DHCP–Auto DHCP Auto Manual –DNS 1 –DNS 2 Static –IP Address –Subnet Mask –Default Gateway –DNS 1 –DNS 2 IPv6 Settings Specifies the IPv6 settings. DHCP–Auto DHCP Auto Manual –DNS 1 –DNS 2...
  • Page 51: Troubleshooting

    Appendix Troubleshooting Common Issues and Solutions General Use Issue Possible Cause Solution The display is blank. The unit is not receiving power. The unit is not designed to function when there is a power failure. Make sure that the AC adaptor is connected and receiving power.
  • Page 52 Appendix System Settings Sub Item Description Setting Default Specifies the time and date of — — Set Time & Date the telephone. Specifies the ID and password Not stored Authentication –ID for HTTP authentication. –Password Specifies the access code to Max.
  • Page 52 Appendix Issue Possible Cause Solution The unit does not ring The ringer is turned off. Press the [j] volume key while a when a call is call is being received, or change the received. ringer volume setting. While talking to an Your phone system/service may Consult your dealer to extend the outside party, the line...
  • Page 53: Error Messages

    Appendix Specifications Item Specifications Power Supply AC adaptor Power Consumption Stand-by: approx. 0.9 W Talking: approx. 1.0 W Maximum Power Consumption Approx. 1.8 W Operating Environment 0 °C (32 °F) to 40 °C (104 °F) Ethernet Port (LAN) 1 (RJ45) Ethernet Interface 10Base-T/100Base-TX (Auto / 100MB-FULL / 100MB-HALF / 10MB-FULL / 10MB-HALF)
  • Page 53: Error Messages

    Appendix Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Error Message Possible Cause Solution Error:001 The LAN cable is not connected. Check all connections. Check LAN cable. Error:002 The unit’s network settings are Consult your system administrator...
  • Page 54: Revision History

    Appendix Troubleshooting Common Issues and Solutions General Use Issue Possible Cause Solution The display is blank. The unit is not receiving power. The unit is not designed to function when there is a power failure. Make sure that the AC adaptor is connected and receiving power.
  • Page 54: Revision History

    Appendix Revision History KX-HDV100 Software File Version 02.015 Changed Contents R Display Option—Standby Display (Page 46) R Status—Line Status (Page 48)
  • Page 55 Appendix Issue Possible Cause Solution The unit does not ring The ringer is turned off. Press the [j] volume key while a when a call is call is being received, or change the received. ringer volume setting. While talking to an Your phone system/service may Consult your dealer to extend the outside party, the line...
  • Page 55 One screw here WALL MOUNTING TEMPLATE 1. Drive the screws into the wall as indicated. 2. Hook the unit onto the screw heads. Note: Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.
  • Page 56 Appendix Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Error Message Possible Cause Solution Error:001 The LAN cable is not connected. Check all connections. Check LAN cable. Error:002 The unit’s network settings are Consult your system administrator...
  • Page 56 Web Site: http://www.panasonic.net/pcc/support/sipphone/ Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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