HP StorageWorks D2700 User Manual
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HP StorageWorks D2700 User Manual

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HP StorageWorks
D2600/D2700 Disk Enclosure User Guide
Smart Array P212/P411 Controller Environments
This guide describes the D2600/D2700 6Gb SAS disk enclosure. Installation, cabling, and configuration
procedures are also included.
Part number: 504227 001
First edition: September 2009
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Summary of Contents for HP StorageWorks D2700

  • Page 1 HP StorageWorks D2600/D2700 Disk Enclosure User Guide Smart Array P212/P411 Controller Environments This guide describes the D2600/D2700 6Gb SAS disk enclosure. Installation, cabling, and configuration procedures are also included. Part number: 504227 001 First edition: September 2009...
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents 1 Hardware ..................7 Overview ........................... 7 Small Form Factor disk enclosure chassis ..................8 Front view ........................... 8 Rear view ..........................8 Drive bay numbering ......................8 Large Form Factor disk enclosure chassis ..................9 Front view ........................... 9 Rear view ..........................
  • Page 4 Configuration overview ......................43 Configuration best practices ....................... 43 Supported software tools ......................43 HP Systems Insight Manager ....................44 HP Array Configuration Utility ....................45 Option ROM Configuration for Arrays (ORCA) ............... 46 Smart Components for firmware updates ................46 5 Operation and management .............
  • Page 5 Replacement instructions ......................63 Exploded view ......................... 63 9 Support and other resources .............. 65 Contacting HP .......................... 65 Before you contact HP ......................65 HP contact information ......................65 Subscription service ......................65 Documentation feedback ..................... 66 Related information ........................66 Websites ...........................
  • Page 6 Japanese power cord statement .................... 71 Korean notices ......................... 71 Class A equipment ......................71 Taiwanese notices ........................71 BSMI Class A notice ......................71 Chinese notice ........................71 Recycling notices ........................71 English notice ........................71 Bulgarian notice ......................... 72 Czech notice ........................

  • Page 7: Hardware

    For more information, see the QuickSpecs for your enclosure model, available at http://www.hp.com/go/D2000. The enclosure and its components are detailed in the following sections: • Small Form Factor disk enclosure chassis, page 8 •...

  • Page 8: Small Form Factor Disk Enclosure Chassis

    Small Form Factor disk enclosure chassis Front view 1. Rack-mounting thumbscrews 3. UID push button and LED 2. Disk drive in bay 9 4. Enclosure status LEDs Rear view 1. Power supply 1 4. I/O module A 7. UID push button and LED 2.

  • Page 9: Large Form Factor Disk Enclosure Chassis

    Large Form Factor disk enclosure chassis Front view 1. Rack-mounting thumbscrews 3. UID push button and LED 2. Disk drive in bay 6 4. Enclosure status LEDs Rear view 1. Power supply 1 4. I/O module A 7. UID push button and LED 2.
  • Page 10 Hardware...

  • Page 11: Disk Drives

    A variety of disk drive models are supported for use, including dual-ported SAS disk drives and single-ported SATA disk drives. For more information, see the QuickSpecs for your enclosure model, available on the D2000 website: http://www.hp.com/go/D2000. Disk drives are hot-pluggable.

  • Page 12: Front Status And Uid Module

    Front status and UID module The front status and UID module includes status LEDs and a unit identification (UID) button. Front UID module LEDs LED icon LED color LED status Description No power Enclosure is starting up and 1. Health Green Blinking not ready, performing POST...

  • Page 13: Unit Identification (Uid) Button

    Unit identification (UID) button The unit identification (UID) button helps locate an enclosure and its components. When the UID button is activated, the UID on the front and rear of the enclosure are illuminated. NOTE: A remote session from the management utility can also illuminate the UID. •...

  • Page 14: Power Supply Module

    Power supply module Two power supplies provide the necessary operating voltages to all controller enclosure components. If one power supply fails, the remaining power supply is capable of operating the enclosure. (Replace any failed component as soon as possible.) NOTE: If one of the two power supply modules fails, it can be hot-replaced.

  • Page 15: Fan Module

    Fan module Fan modules provide cooling necessary to maintain proper operating temperature within the controller enclosure. If one fan fails, the remaining fan is capable of cooling the enclosure. (Replace any failed component as soon as possible.) NOTE: If one of the two fan modules fail, it can be hot-replaced. Fan module LED One bi-color LED provides module status information.

  • Page 16: I/O Module

    I/O module The I/O module provides the interface between the disk enclosure and the host. Each I/O module has two ports that can transmit and receive data for bidirectional operation. Small Form Factor I/O module Large Form Factor I/O module 1.
  • Page 17 LED icon LED color LED status Description No cable, no power, or port not connected 1. SAS Port Link Green The port is being identified by Blinking an application client Solid Healthy, active link Normal, no errors detected Error detected by application Blinking 2.

  • Page 18: Rear Power And Uid Module

    Rear power and UID module The rear power and UID module includes status LEDs, a unit identification (UID) button, and the power on/standby button. Rear power and UID module LEDs LED icon LED color Status Description Not being identified or no power 1.

  • Page 19: Unit Identification (Uid) Button

    Unit identification (UID) button The unit identification (UID) button helps locate an enclosure and its components. When the UID button is activated, the UID on the front and rear of the enclosure are illuminated. NOTE: A remote session from the management utility can also illuminate the UID. •...

  • Page 20: Sas Cables

    SAS cables These disk enclosures use cables with mini-SAS connectors for connections to the controller and cascaded disk enclosures. Hardware...

  • Page 21: Technical Specifications

    2 Technical specifications General specifications Height (2U) 8.8 cm (3.47 in) Dimensions Width 45.0 cm (17.99 in) Depth 56.7 cm (22.3 in) Weight (base unit; no disk drives) 17.2 kg (38 lb) SFF disk drives: 24.9 kg (54.90 lb) Weight (fully populated) LFF disk drives: 27.2 kg (59.97 lb) Power and environmental specifications Temperature range (Temperature...
  • Page 22 Technical specifications...

  • Page 23: Installation

    A variety of disk drives, 6Gb SAS controllers, and SAS cables are supported for use with this disk enclosure. For more information, see the QuickSpecs for your disk enclosure model, available on the D2000 disk enclosures website: http://www.hp.com/go/D2000. D2600/D2700 Disk Enclosure User Guide...

  • Page 24: Preliminary Tasks

    Storage management experience is required to successfully install and configure this product. If you are not familiar with installing and configuring storage array systems, HP can install this product for you. For more information, see the Business & IT Services website: http://www.hp.com/go/services.

  • Page 25: Signing Up To Automatically Receive Advisories, Notices, And Other Messages

    Subscriber's Choice website: http://www.hp.com/go/e-updates. Click Subscribe and follow the onscreen instructions to select all of the HP products for which you want to receive notices. While subscribing, indicate your delivery preference (HTML, text, or RSS) and frequency of delivery (as they become available, weekly, or monthly).

  • Page 26: Gathering And Recording Information

    A basic worksheet is included on the poster, but HP recommends creating and keeping more detailed records. Information recorded on the worksheet is used during the initial system setup and configuration, and is helpful for future configuration changes and troubleshooting purposes.

  • Page 27: Striping Methods

    Striping methods There are two methods for configuring the physical layout of the disk arrays: • Vertical striping • Horizontal striping In a vertical configuration, a single RAID array uses one physical drive from each disk enclosure. In a horizontal configuration, the RAID array uses multiple drives contained within one or more disk enclosures.

  • Page 28: Disk Drive Sizes And Types

    Summary Best practices Data redund- RAID meth- ancy RAID6 is most useful when data Like RAID5, RAID6 gener- loss is unacceptable but cost is ates and stores parity inform- also an important factor. The ation to protect against data probability that data loss will oc- loss caused by drive failure.

  • Page 29: Preparing The Site

    Calculate the total weight of your equipment and verify that your site can support the weight. For HP ProLiant server environments, consider using Rack Builder, a software tool that provides a simplified method to planning and configuring racks and rack-mountable products. Rack Builder is available on the Options tab of the ProLiant Home page of the HP servers website: http://www.hp.com/country/us/eng/prodserv/servers.html.

  • Page 30: Racking The Disk Enclosure

    The disk enclosure can be installed into most standard server racks. To verify that your rack is supported for use with the disk enclosure, see the QuickSpecs for your disk enclosure model, available on the D2000 website: http://www.hp.com/go/D2000. CAUTION: Install disk drives in the enclosures only after mounting the enclosures in the rack.

  • Page 31: Racking Procedures

    Racking procedures Position left and right rack rails at the desired 'U' position in the rack, adjusting the rails to fit the rack, as needed (1). Secure rack rails to the front and back rack columns using screws. Make sure that the shoulders of the screws fit inside the square or round holes of the rack (2).
  • Page 32 Installation...

  • Page 33: Installing Disk Drives

    SAS disk drives and single-ported SATA disk drives. For more information about supported disk drives, see the QuickSpecs for your disk enclosure model, available on the D2000 website: http://www.hp.com/go/D2000. NOTE: SAS and SATA disk drives can be installed in the same disk enclosure.
  • Page 34 Continue until all drives are installed. IMPORTANT: For proper airflow and cooling, a drive blank must remain installed in all unused drive bays. Installation...

  • Page 35: Installing 6Gb Sas Controllers And Preparing The Servers

    • Install all operating-system-specific service packs, patch kits, or other required tools. • Install HP system management and monitoring tools, such as HP Systems Insight Manager (HP-SIM) and the Array Configuration Utility (ACU). • Install one or more Smart Array controller in the server that will access the disk enclosure. For in- structions, see the documentation provided with the controller and the server.

  • Page 36: Connecting Cables And Power Cords

    Connecting cables and power cords Overview Connecting cables includes the following steps: Reading the Cabling best practices, page 36. Cabling the disk enclosure to the controller, page 37. Cabling cascaded disk enclosures, page 38. Labeling cables using labeling kit, page 38. Connecting power cords, page 39.

  • Page 37: Cabling The Disk Enclosure To The Controller

    To connect the first disk enclosure to the controller, use a standard mini-SAS cable. IMPORTANT: When connecting this disk enclosure to single-path HP Smart Array P212 or P411 6Gb SAS controllers, the second I/O module (I/O module B) in the disk enclosure is not supported for use.

  • Page 38: Cabling Cascaded Disk Enclosures

    “green” ports to “green” ports (connect I/O module A on one disk enclosure to I/O module A on the additional disk enclosure). The following illustration shows an HP ProLiant DL380 G6 server with an HP Smart Array P411 controller connecting to Small Form Factor (SFF) disk enclosures. Your environment might include a different model server, controller, or disk enclosure, but the cabling principles are the same.

  • Page 39: Connecting Power Cords

    Connecting power cords To protect the system from power-failure-related downtime, each disk enclosure ships standard with a redundant power supply. Depending how you connect the power supplies to the power source, you can eliminate downtime caused by power-related failures. When connecting the power cables, use the power cables shipped with the disk enclosure. After power is supplied to the disk enclosure, the power supply automatically senses the input voltage and the power supply LED illuminates as solid amber.

  • Page 40: Powering On The Disk Enclosure

    Powering on the disk enclosure After disk enclosures are physically installed and cabled, power on all devices and verify that they are operating properly. Power on best practices Observe the following best practices before powering up the enclosure for the first time: •...

  • Page 41: Verifying The Operating Status Of The Devices

    Verifying the operating status of the devices To verify that the devices are operating properly, view their LEDs. Included sections: • Verify the operating status of the disk enclosures, page 41 • Verify the operating status of the servers and SAS controllers, page 42 Verify the operating status of the disk enclosures To verify that the disk enclosures and disk drives are operating properly, view the enclosure and disk...

  • Page 42: Verify The Operating Status Of The Servers And Sas Controllers

    If LED patterns are not as expected: • Check cable connections between the devices. • Check the availability of your power source. • Review the installation procedures. • Remove and reinsert the module. Verify the operating status of the servers and SAS controllers Verify that the server is operating properly.

  • Page 43: Configuration

    Maintain detailed records of your storage network, including information about the hosts and disk enclosures. A brief worksheet is provided on the getting started instructions poster, shipped with the disk enclosure. However, HP recommends creating your own spreadsheets and maintaining detailed records.

  • Page 44: Hp Systems Insight Manager

    HP Systems Insight Manager HP Systems Insight Manager (SIM) is the foundation for the HP unified server-storage management strategy. SIM is a hardware-level management product that provides basic management features through a single management view. SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.

  • Page 45: Hp Array Configuration Utility

    The Array Configuration Utility (ACU) is a server-based, browser-accessed tool used to configure an array controller and its storage. The ACU is supported for use in Windows, Linux, and NetWare environments and can run locally from the server or remotely through HP Systems Insight Manager (HP SIM).

  • Page 46: Option Rom Configuration For Arrays (Orca)

    Not all available Smart Components are included on the Firmware Maintenance CD. Newly-released Smart Components might be scheduled for inclusion on a future release of the CD, and some Smart Components might not be scheduled for inclusion on the CD and be available exclusively via the HP support website for the product.

  • Page 47: Operation And Management

    5 Operation and management Included topics: • Powering on disk enclosures, page 47 • Powering off disk enclosures, page 48 • Updating disk enclosure firmware, page 48 Powering on disk enclosures IMPORTANT: Always power up disk enclosures before controllers and servers. This ensures that the servers, during their discovery, see the enclosure as an operational device.

  • Page 48: Powering Off Disk Enclosures

    You can identify currently installed firmware versions through the HP SIM and ACU software utilities. Firmware updates on the controller, disk enclosure and disk drives, are performed using HP Smart Components. For more information, see “Smart Components for firmware...

  • Page 49: Cabling Examples

    6 Cabling examples Large Form Factor D2600 disk enclosures + Smart Array P411 controller; Single I/O path D2600/D2700 Disk Enclosure User Guide...

  • Page 50: Large Form Factor D2600 Disk Enclosures + Smart Array P411 Controller; Single I/O Path-Maximum Configuration

    Large Form Factor D2600 disk enclosures + Smart Array P411 controller; Single I/O path—Maximum configuration Cabling examples...

  • Page 51: Large Form Factor D2600 Disk Enclosures + Smart Array P212 Controller; Single I/O Path-Maximum Configuration

    Large Form Factor D2600 disk enclosures + Smart Array P212 controller; Single I/O path—Maximum configuration D2600/D2700 Disk Enclosure User Guide...

  • Page 52: Small Form Factor D2700 Disk Enclosures + Smart Array P411 Controller; Single I/O Path

    Small Form Factor D2700 disk enclosures + Smart Array P411 controller; Single I/O path Cabling examples...

  • Page 53: Small Form Factor D2700 Disk Enclosures + Smart Array P411 Controller; Single I/O Path-Maximum Configuration

    Small Form Factor D2700 disk enclosures + Smart Array P411 controller; Single I/O path—Maximum configuration D2600/D2700 Disk Enclosure User Guide...

  • Page 54: Small Form Factor D2700 Disk Enclosures + Smart Array P212 Controller; Single I/O Path-Maximum Configuration

    Small Form Factor D2700 disk enclosures + Smart Array P212 controller; Single I/O path—Maximum configuration Cabling examples...

  • Page 55: Troubleshooting

    7 Troubleshooting If the enclosure does not initialize IMPORTANT: After a power failure, the system automatically returns to the last-powered state (On or Off) when A/C power is restored. Ensure that the power on/standby button was pressed firmly and held for approximately three seconds.

  • Page 56: Is The Enclosure Rear Fault Led Amber

    Is the enclosure rear fault LED amber? Answers Possible Reasons Actions Functioning properly. No action required Rear power and UID module might • Be sure that the rear power and not be inserted properly, might UID module is undamaged and have a damaged connector, or is fully seated.

  • Page 57: Is The I/O Module Fault Led Amber

    Is the I/O module fault LED amber? Answer Possible Reasons Possible Solutions Functioning properly. No action required. • The I/O module is locked. • Make sure that the I/O module is seated properly by pressing • The I/O module has failed. the I/O module firmly into its •...

  • Page 58: Recognizing Disk Drive Failure

    Recognizing disk drive failure In an HP enclosure, a steadily glowing fault LED indicates that a disk drive has failed. Other indications of failed disk drives are as follows: • ACU represents failed drives with a distinctive icon. • HP SIM can detect failed drives remotely across a network. (For more information about HP SIM, see the documentation on the Management CD.)

  • Page 59: Automatic Data Recovery (Rebuild)

    • When RAID6 with ADG is used, two drives can fail simultaneously (and be replaced simultan- eously) without data loss. • If the offline drive is a spare, the degraded drive can be replaced. • Do not remove a second drive from an array until the first failed or missing drive has been replaced and the rebuild process is complete.

  • Page 60: Handling Disk Drive Failures

    situation occurs, restart the server. The system might temporarily become operational long enough to allow recovery of unsaved data. In any case, locate the faulty drive, replace it, and restore data from backup. Handling disk drive failures If the controller was configured with hardware fault tolerance, complete the following steps after a disk drive failure: Determine which physical drive failed.

  • Page 61: Replacement Procedures

    Verifying component failure • Consult HP technical support to verify that the hardware component has failed and that you are authorized to replace it yourself. • Additional hardware failures can complicate component replacement. Check your management utilities to detect any additional hardware problems: •...

  • Page 62: Identifying The Spare Part

    Optional CSR. You can order the part directly from HP and repair the product yourself, or you can request that HP repair the product. If you request repair from HP, you might be charged for the repair depending on the product warranty.

  • Page 63: Replacement Instructions

    • Placing removed cables on the floor or other surfaces, where they might be walked on or oth- erwise compressed. Replacement instructions Printed instructions are shipped with the replacement part. Instructions for all replaceable components are also posted to the HP website: http://www.hp.com/support/manuals. Exploded view D2600/D2700 Disk Enclosure User Guide...
  • Page 64 Mandatory 8. Fan module interconnect board Mandatory 9. Drive cage Not a CSR part 10. Rear power UID module Mandatory To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online: http://www.hp.com/buy/parts Replacement procedures...

  • Page 65: Support And Other Resources

    9 Support and other resources Contacting HP Before you contact HP Be sure to have the following information available before you call or contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number •...

  • Page 66: Documentation Feedback

    Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. Related information Websites • http://www.hp.com • HP storage: http://www.hp.com/go/storage • HP support: http://www.hp.com/support •...

  • Page 67: Customer Self Repair

    HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR.
  • Page 68 Support and other resources...

  • Page 69: 10 Regulatory Compliance Notices

    10 Regulatory compliance notices This section contains regulatory notices for the HP StorageWorks D2600/2700 6Gb SAS disk enclosures. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.

  • Page 70: Modifications

    (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: Certificates can be obtained from http://www.hp.com/go/certificates. Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, German Japanese notices...

  • Page 71: Japanese Power Cord Statement

    Japanese power cord statement Korean notices Class A equipment Taiwanese notices BSMI Class A notice Chinese notice Recycling notices English notice D2600/D2700 Disk Enclosure User Guide...

  • Page 72: Bulgarian Notice

    Bulgarian notice Czech notice Danish notice Dutch notice Regulatory compliance notices...

  • Page 73: Estonian Notice

    Estonian notice Finnish notice French notice German notice D2600/D2700 Disk Enclosure User Guide...

  • Page 74: Greek Notice

    Greek notice Hungarian notice Italian notice Latvian notice Regulatory compliance notices...

  • Page 75: Lithuanian Notice

    Lithuanian notice Polish notice Portuguese notice Romanian notice D2600/D2700 Disk Enclosure User Guide...

  • Page 76: Slovak Notice

    Slovak notice Spanish notice Swedish notice Turkish notice Türkiye Cumhuriyeti: EEE Yönetmeli ine Uygundur Regulatory compliance notices...

  • Page 77: Index

    Index Customer Self Repair (CSR) defined, 61, best practices parts list, cabling, website, power sources, powering up, racking, diagnostic steps, if the enclosure does not initialize, if the enclosure front fault LED is amber, cables if the enclosure rear fault LED is amber, best practices, if the fan LED is amber, cable management considerations,...
  • Page 78 I/O module operation, defined, power requirements, LEDs, power supply module installation defined, assistance, HP, LEDs, in the rack, powering down, of disk drives, powering up, best practices, troubleshooting, preparing the server Japanese notices, for disk enclosure,...
  • Page 79 HP , preparing for use with the disk enclosure, HP Subscriber's Choice for Business, verifying the status of, weight considerations, software utilities, supported, specifications environmental, general, power,...

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