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GE Answer Center
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800.626.2000
GE Appliances
Installation and
Owner's Manual
GNSF39A01
GNSF48A01
Part No. 215C1044P005-2 Pub. No. 49-50020-2
7204655
3–99 CG
Table of Contents
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Summary of Contents for GE GNSF48A01

  • Page 1 GE Appliances Installation and Owner’s Manual GNSF39A01 GNSF48A01 GE Answer Center ® 800.626.2000 Part No. 215C1044P005-2 Pub. No. 49-50020-2 3–99 CG 7204655...
  • Page 2: Table Of Contents

    ... . . 3 You are Now Part of the GE Family. Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Installation and Owner’s Manual and you’ll hear it in the friendly voices of our...
  • Page 3: Safety Information

    IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury. SAFETY PRECAUTIONS Check and comply with your state and local The water softening system works on 24 volt-60 Hz codes.
  • Page 4: Installation Instructions

    Installation instructions. CAUTION: Certain plumbing skills are needed for installation. If you are unsure about any part of the installation of this product, consult a professional plumber. Unpacking and Inspection Be sure to check the entire softener for any shipping damage or parts loss. Also note damage to the shipping cartons.
  • Page 5: Tools/Materials Required

    • Use the included bypass valve to install the softener. The bypass valve allows you to turn off water to the softener for servicing, but still have water in the house pipes. • Drain hose is needed for valve and salt tank drains. This can be ordered from GE Parts at 800.626.2002.
  • Page 6 Installation instructions. Typical Installation Illustration Fig 1. Soft water Hard water Hard water to CROSS-OVER outside faucets Use if water supply flows from the left. Include single or 3-valve bypass. 120-volt outlet Hard water Soft water 24V transformer From softener outlet To softener inlet NOTE: See Drain Hose Connections section.
  • Page 7: Step-By-Step Instructions

    Step-by-step installation instructions. Turn off the water supply to pipes to be cut and drain the house Clips water pipes. Open both hot and cold faucets. Fig. 3. Install bypass valve: • Remove plastic shipping plug and retainer from valve outlet. Turbine Valve outlet Turbine support and shaft...
  • Page 8: Drain Connections

    Step-by-step installation instructions. Connect and run the valve drain hose: Fig. 5. • Take a length of garden hose and attach to the valve drain fitting. IMPORTANT: Make sure the garden hose fitting fits securely onto the threaded drain port. •...
  • Page 9: Program The Control

    You can get the grains per gallon (gpg) hardness of your water supply from a water analysis laboratory, or call and ask your local water department, if you are on a municipal supply or HARDNESS call the GE Answer Center® 800.626.2000 to request a water hardness test kit.
  • Page 10: Sanitize

    Step-by-step installation instructions. Flush House Plumbing Turn on faucet used in Step 7 ( see page 8 ). Allow to run for 3 minutes, or until the water looks clear. Open the HOT water faucet for 1 minute, or until the air is expelled, then close. As each additional faucet is used, allow the faucet to run for 30 seconds.
  • Page 11: Specifications/Dimensions

    Specifications/Dimensions— See rating decal, located on the Water Softening System. GNSF39A GNSF48A Rated Capacity Amount of high capacity resin (lbs/cu. ft) 54.6/1.05 67.6/1.30 10″ x 35″ 10″ x 47″ Resin tank nominal size (in., dia. x height) Service flow rate (gpm) (see rating label on softener) Water supply maximum hardness (gpg) Water supply maximum clear water iron (ppm) Water pressure limits (min.-max.
  • Page 12: Operating Instructions

    About the water softener system. Service When the water softening system is providing soft water, it is called “Service.” During service, hard water flows from the house main water pipe into the water softening system. Inside the water softening system resin tank is a bed made up of thousands of tiny, plastic resin beads.
  • Page 13: Breaking A Salt Bridge

    Breaking a Salt Bridge Sometimes, a hard crust or salt bridge forms in the salt storage area. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve in the water to make brine. If the brine tank is full of salt, it is hard to tell if you have a salt bridge.
  • Page 14: Cleaning The Nozzle And Venturi Assembly

    About the water softener system. Cleaning the Nozzle and Venturi Assembly A clean nozzle and venturi is needed for the water softening system to work properly. This small unit makes the suction to move brine from the salt storage area to the resin tank during regeneration.
  • Page 15: Features

    Normal Operation, Timer Display During normal operation, the present time of day and AM or PM show in the control display area. When the demand computer determines a regeneration is needed, RECHARGE TONIGHT begins to flash in the display along with the present time. RECHARGE TONIGHT flashes until the next regeneration start time, then changes to RECHARGE NOW, which flashes until the regeneration is over.
  • Page 16: Features

    About water softener system. Feature/Service: Automatic Electronic Diagnostics The timer computer has a self-diagnostic function for the electrical system (except input power and water meter). The computer monitors the electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the timer display. The chart on Error Codes , shows the error codes that could appear and possible defects for each code.
  • Page 17 Timer/Softener, Service Checkout Procedure If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks. Is there electrical power to the outlet the water softening system VISUAL CHECKS: transformer is plugged into? Is there sufficient salt in the storage tank?
  • Page 18: About The System

    About water softener system. Service: Manually Initiated Electronic Diagnostics To enter diagnostics, press and hold the DATA button until the display appears as shown. NOTE: If the softener is in the middle of a regeneration, top part of the display shows the cycle of regeneration and minutes of the cycle remaining.
  • Page 19 Service: Manually Advance Regeneration Check This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates and other controller functions. First, make the initial checks and the manually initiated electronic diagnostics. NOTE: The face plate display must show a steady time (not flashing). Press the TOUCH or HOLD button and hold for three seconds.
  • Page 20: Regeneration

    About water softener system. Service: Regeneration and Heavy Duty Backwash NOTE: Each of the following functions has a factory set default value. The defaults are: Regeneration start time –2:00AM ; Maximum days between regenerations –0 (display shows dY– ); Heavy duty backwash –OFF . The defaults are suitable for most installations. However, depending on water supply quality, household peak water use hours, etc., adjustment is available to meet specific needs.
  • Page 21 Setting: Model Code, 12 or 24 Hour Clock and Gallons or Liters Measured Model Code: The timer must have the right model code set to operate the water softening system correctly. The correct code setting for GNSF39A is A-31. The correct code setting for the GNSF48A is A-39.
  • Page 22: Care And Cleaning

    Care and cleaning of the water softening system. Checking the Salt Storage level and Refilling Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage area by the water softening system valve and control. However, you must keep the tank supplied with salt.
  • Page 23: Troubleshooting Tips

    Before you call for service… Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. Problem Possible Causes What To Do •This is normal. Water feels slippery Absence of hardness after installation of minerals water softening system...
  • Page 24: Before You Call For Service

    Before you call for service… Problem Possible Causes What To Do • To conserve salt, the installer may have isolated some No soft water Faucet or fixture where sample was fixtures (outside faucets, toilets, etc.) from soft water. taken not plumbed to soft water. From the outlet of the water softening system, trace the NOTE: Be sure sample is from a faucet water flow path, in house plumbing.
  • Page 25: Product Registration

    You can rest easy knowing that all your valuable household products are protected against expensive repairs. 800-626-2224 Place your confidence in GE and call us in the U.S. toll-free at for more information. *All brands covered, up to 20 years old, in the continental U.S.
  • Page 26 ® a safety modification. Our service number GE Answer Center is 800-GE-CARES 800.626.2000. (800-432-2737). Model Number Serial Number Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered.
  • Page 27: Parts List

    Parts list. flow plug assembly assembled view wear-strip seal cross-section view...
  • Page 28 Parts list.
  • Page 29: Parts Catalog

    Parts catalog. REF. #. CAT. #. PART DESCRIPTION GNSF39 GNSF48 WS35X10001 O-RING SEAL KIT WS34X10006 DECAL WS07X10004 OVERFLOW DRAIN HOSE - 20 FT WS07X10012 VALVE DRAIN HOSE - 15 FT WS14X10002 DISTRIBUTOR TOP WS14X10001 DISTRIBUTOR BOTTOM WS01X10003 RESIN - 1/2 CU. FT. WS01X10002 RESIN - 1 CU.
  • Page 30: Parts Catalog

    Parts catalog. REF. #. CAT. #. PART DESCRIPTION GNSF39 GNSF48 WS03X10019 SEAL, O-RING 1/4″ x 3/8″ WS15X10025 BODY VALVE WS03X10020 SPRING WS22X10029 PLUG, DRAIN SEAL WS35X10020 SEAL KIT WS22X10030 ADAPTOR, DRAIN HOSE WS03X10025 SEAL, O-RING 15/16 x 1–3/16 WS03X10035 PLUG FLOW WS03X10033 CLIP, DRAIN WS26X10008...
  • Page 31: Warranty

    Any part of the Water Softening System which fails due to a defect in materials or workmanship. One Year During this full one-year warranty, GE will also provide, free of charge, all labor and in-home From the date of the service to replace the defective part.
  • Page 32: Service Telephone Numbers

    Expert GE repair service is only a phone call away. Special Needs Service 800.626.2000 800-TDD-GEAC (800-833-4322) GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. Service Contracts 800-626-2224 Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount.

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