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TG1831-1837AL(e).book Page 1 Friday, February 3, 2006 2:24 PM
Operating Instructions
Digital Cordless Phone
KX-TG1831AL
Model No.
Digital Cordless Answering System
KX-TG1831
KX-TG1837AL
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.
Table of Contents
Related Manuals for Panasonic KX-TG1837AL
Summary of Contents for Panasonic KX-TG1837AL
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Page 1: Operating Instructions
Digital Cordless Phone KX-TG1831AL Model No. Digital Cordless Answering System KX-TG1831 KX-TG1837AL Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider/telephone company. Charge the batteries for about 7 hours before initial use. -
Page 2: Your Phone
TG1831-1837AL(e).book Page 2 Friday, February 3, 2006 2:24 PM Introduction Introduction Thank you for purchasing a new Panasonic digital cordless phone. For your future reference Attach or keep original receipt to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) -
Page 3: Table Of Contents
TG1831-1837AL(e).book Page 3 Friday, February 3, 2006 2:24 PM Preparation Accessory information ....4 Important information ....6 Instructions to customer . -
Page 4: Accessory Information
TG1831-1837AL(e).book Page 4 Friday, February 3, 2006 2:24 PM Preparation Accessory information Included accessories Accessory items AC adaptor for base unit Part No. PQLV207AL Telephone line cord Telephone plug Rechargeable batteries AAA size Part No. HHR-4EPT Handset cover Charger Part No. PQLV30045 AC adaptor for charger Part No. - Page 5 Note: L When replacing the batteries, use only 2 rechargeable AAA size nickel metal hydride (Ni- MH) batteries. We recommend using Panasonic rechargeable batteries (Model No. HHR- 4EPT). L We cannot be responsible for any damage to the unit or degradation of performance which may occur from using non-Panasonic rechargeable batteries.
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Page 6: Important Information
TG1831-1837AL(e).book Page 6 Friday, February 3, 2006 2:24 PM Preparation Important information General L Use only the AC adaptor included with this product, noted on page 4. L Do not connect the AC adaptor to any AC outlet other than a standard 220–240 V AC outlet. - Page 7 TG1831-1837AL(e).book Page 7 Friday, February 3, 2006 2:24 PM L This equipment will be inoperable when mains power fails. L When a failure occurs which results in the internal parts becoming accessible, disconnect the power supply cord immediately and return this unit to an authorised service centre.
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Page 8: Instructions To Customer
TG1831-1837AL(e).book Page 8 Friday, February 3, 2006 2:24 PM Preparation Instructions to customer Installation Attached to this telephone is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5). - Page 9 TG1831-1837AL(e).book Page 9 Friday, February 3, 2006 2:24 PM If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.
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Page 10: Controls
TG1831-1837AL(e).book Page 10 Friday, February 3, 2006 2:24 PM Preparation Controls Handset A Speaker B Charge contact C {j/OK} (Menu/OK) D {k} (Phonebook) E {C} (Talk) F Navigator key ({^}/{V}/{>}/{<}) G {s} (Speakerphone) H {R} (Recall) I KX-TG1831 Charge indicator/Ringer indicator KX-TG1837 Charge indicator/Ringer indicator/ Message indicator... -
Page 11: Displays
TG1831-1837AL(e).book Page 11 Friday, February 3, 2006 2:24 PM Displays Display icons Display Meaning icon Within range of a base unit L When flashing: Handset is searching for base unit. (out of range of base unit, handset is not registered to base unit, no power on base unit) Handset is accessing base... -
Page 12: Battery Installation/Replacement
L Use only the included rechargeable batteries noted on page 4, 6. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 5, 6. Press the notch on the handset cover firmly and slide it in the direction of the arrow. -
Page 13: Turning The Power On/Off
Battery icon Battery strength High Medium Preparation Battery icon Battery strength When flashing: Needs to be charged. Panasonic Ni-MH battery performance (700 mAh) Operation Operating time In continuous use 20 hours max. In continuous 170 hours max. standby mode Note: L It is normal for batteries not to reach full capacity at the initial charge. -
Page 14: Symbols Used In These Operating Instructions
TG1831-1837AL(e).book Page 14 Friday, February 3, 2006 2:24 PM Preparation Symbols used in these operating instructions Symbol Meaning {j/OK} Press {j/OK}. Proceed to the next operation. “ ” Select the words in quotations shown on the display (e.g., “Handset Setup”) by pressing {^} or {V}. -
Page 15: Making/Answering Calls
TG1831-1837AL(e).book Page 15 Friday, February 3, 2006 2:24 PM Making calls Lift the handset and dial the phone number. L To correct a digit, press {C/T}, then enter the correct number. When finished talking, press {ih} or place the handset on the base unit or charger. -
Page 16: Answering Calls
TG1831-1837AL(e).book Page 16 Friday, February 3, 2006 2:24 PM Making/Answering Calls Note: L A 3 second pause is inserted each time {R} is pressed. Press repeatedly to insert longer pauses. Answering calls Lift the handset and press {C} or {s} when the unit rings. -
Page 17: Phonebook
TG1831-1837AL(e).book Page 17 Friday, February 3, 2006 2:24 PM Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for handset phonebook entries by name. Adding entries to the handset phonebook {k} i {j/OK}... -
Page 18: Chain Dial
TG1831-1837AL(e).book Page 18 Friday, February 3, 2006 2:24 PM Phonebook Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually. -
Page 19: Handset Settings
TG1831-1837AL(e).book Page 19 Friday, February 3, 2006 2:24 PM Handset settings L When customising the handset, the current item or setting is indicated by >. To customise the handset: {j/OK} Press {^} or {V} to select “Handset Setup”. i {>} Press {^} or {V} to select the desired item in the handset settings menu. - Page 20 TG1831-1837AL(e).book Page 20 Friday, February 3, 2006 2:24 PM Handset Settings *1 When the ringer is turned off, the handset will ring: – at the minimum level for alarm and intercom calls – at the maximum level for paging *2 If you select one of the melody ringtones, the ringtone will continue to sound for several seconds if the caller hangs up before you answer.
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Page 21: Time Settings
TG1831-1837AL(e).book Page 21 Friday, February 3, 2006 2:24 PM Time settings Alarm An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 14). {j/OK} i “Handset Setup” i {>} “Time Settings”... -
Page 22: Base Unit Settings
TG1831-1837AL(e).book Page 22 Friday, February 3, 2006 2:24 PM Base Unit Settings Base unit settings L Use the handset to customise the base unit. L When customising the base unit, the current item or setting is indicated by >. To customise the base unit: {j/OK} Press {^} or {V} to select “Base Unit Setup”. -
Page 23: Call Options
TG1831-1837AL(e).book Page 23 Friday, February 3, 2006 2:24 PM Call options Selecting area codes to be deleted automatically In some situations, phone numbers stored automatically in the Caller ID list (page 24) will include area codes. If you do not want to dial the area codes when making calls from the Caller ID list, you can store the area codes which you want the unit to delete... -
Page 24: Caller Id Service
TG1831-1837AL(e).book Page 24 Friday, February 3, 2006 2:24 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider/telephone company for details. -
Page 25: Voice Mail Service
TG1831-1837AL(e).book Page 25 Friday, February 3, 2006 2:24 PM want the unit to delete automatically (page 23). Editing a caller’s phone number before calling back {j/OK} i “Caller List” i {>} Press {^} or {V} to display the desired entry. {j/OK} i “Edit and Call”... -
Page 26: Sms (Short Message Service)
TG1831-1837AL(e).book Page 26 Friday, February 3, 2006 2:24 PM SMS (Short Message Service) Using SMS (Short Message Service) SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features. Important: L To use SMS features, you must: –... -
Page 27: Sending A Message
TG1831-1837AL(e).book Page 27 Friday, February 3, 2006 2:24 PM Sending a message Writing and sending a new message {j/OK} i “SMS” i {>} To access the public mailbox “Public” i {>} To access a private mailbox Select the desired mailbox. i {>} i Enter its password. -
Page 28: Receiving A Message
TG1831-1837AL(e).book Page 28 Friday, February 3, 2006 2:24 PM SMS (Short Message Service) Press {^} or {V} to select the message. i {j/OK} {j/OK} i “Edit Message” i {>} i Continue from step 4, “Writing and sending a new message”, page 27. Erasing saved messages {j/OK} i “SMS”... -
Page 29: Sms Settings
TG1831-1837AL(e).book Page 29 Friday, February 3, 2006 2:24 PM L To erase all messages in the selected mailbox, select “Erase All”. i {>} “Yes” i {>} i {ih} Storing the sender’s number in the handset phonebook While reading a received message, press {j/OK}. - Page 30 TG1831-1837AL(e).book Page 30 Friday, February 3, 2006 2:24 PM SMS (Short Message Service) Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the handset phonebook or redial list, the PBX line access number will be deleted.
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Page 31: Answering System Features (Kx-Tg1837 Only)
TG1831-1837AL(e).book Page 31 Friday, February 3, 2006 2:24 PM Answering System Features (KX-TG1837 only) Answering system The KX-TG1837 contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. -
Page 32: Listening To Messages
TG1831-1837AL(e).book Page 32 Friday, February 3, 2006 2:24 PM Answering System Features (KX-TG1837 only) Erasing the greeting message If you erase your own greeting message, the unit will play a prerecorded greeting message for callers. {j/OK} i “Answer System” i {>} “Erase Message”... -
Page 33: Direct Command Operation Using The Handset
TG1831-1837AL(e).book Page 33 Friday, February 3, 2006 2:24 PM Answering System Features (KX-TG1837 only) Calling back (Caller ID subscribers only) If caller information was received for the call, you can call the caller back while listening to a message. Press {j/OK} during playback. “Call Back”... -
Page 34: Using The Answering System
TG1831-1837AL(e).book Page 34 Friday, February 3, 2006 2:24 PM Answering System Features (KX-TG1837 only) Note: L If you have stored the remote access code, you can turn on answering system by calling the unit even when it is turned off. Using the answering system remotely Dial your phone number from a touch... -
Page 35: Answering System Setting
Page you have messages on your Voice Mail. To use this service you will be required to leave your answering machine off on your page unit. This will allow the Voice Mail to receive page any messages. - Page 36 TG1831-1837AL(e).book Page 36 Friday, February 3, 2006 2:24 PM Answering System Features (KX-TG1837 only) {j/OK} i “Answer System” i {>} “Settings” i {>} “Recording Time” i {>} Select the desired setting. i {>} i {ih} Turning call screening on/off While a caller is leaving a message, you can screen the call through the handset speaker.
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Page 37: Multi-Unit Operation
TG1831-1837AL(e).book Page 37 Friday, February 3, 2006 2:24 PM Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Additional handsets will give you the freedom to, for example, have an intercom call with another handset while a third handset is on an outside call. -
Page 38: Intercom Between Handsets
You can increase the range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 5. Consult your Panasonic dealer for details. Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. -
Page 39: Copying Phonebook Entries
Multi-unit Operation Copying phonebook entries You can copy handset phonebook entries to the handset phonebook of another compatible Panasonic handset. Copying one entry Find the desired handset phonebook entry (page 17). i {j/OK} “Copy” i {>} Enter the handset number you wish to send the handset phonebook entry to. -
Page 40: Useful Information
TG1831-1837AL(e).book Page 40 Friday, February 3, 2006 2:24 PM Useful Information Wall-mounting Note: L Be sure to choose a location close enough to connect the telephone line cord and AC adaptor securely. Base unit Tuck the telephone line cord inside the wall-mounting adaptor (A). -
Page 41: Using An Optional Belt Clip
TG1831-1837AL(e).book Page 41 Friday, February 3, 2006 2:24 PM To remove the wall-mounting adaptor While pushing down the release levers (A), remove the adaptor (B). Charger (KX-TG1837 only) 25 mm Screws Hooks 25 mm Useful Information Using an optional belt clip Attaching the belt clip Removing the belt clip... -
Page 42: Character Entry
TG1831-1837AL(e).book Page 42 Friday, February 3, 2006 2:24 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). - Page 43 TG1831-1837AL(e).book Page 43 Friday, February 3, 2006 2:24 PM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)
- Page 44 TG1831-1837AL(e).book Page 44 Friday, February 3, 2006 2:24 PM Useful Information When writing SMS messages Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase:...
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Page 45: Error Messages
TG1831-1837AL(e).book Page 45 Friday, February 3, 2006 2:24 PM Error messages Error message Answer Sys. Full Error Failed Incomplete Invalid Number Memory Full SMS Full You must first subscribe to Caller ID. *1 KX-TG1837 only Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. - Page 46 TG1831-1837AL(e).book Page 46 Friday, February 3, 2006 2:24 PM Useful Information Problem The handset display is blank. The handset will not turn on. I have changed the display language to a language I cannot read. I cannot make or receive calls. The unit does not ring.
- Page 47 TG1831-1837AL(e).book Page 47 Friday, February 3, 2006 2:24 PM Problem Noise is heard during a call. The handset/base unit stops working while being used. Pressing {R} does not display/dial the last number dialled. The handset beeps intermittently and/or 7 flashes. I fully charged the batteries, but 7 still flashes.
- Page 48 TG1831-1837AL(e).book Page 48 Friday, February 3, 2006 2:24 PM Useful Information SMS (Short Message Service) Problem I cannot send or receive SMS messages. The SMS message centre number is logged in the caller list and the message is not received. “FD”...
- Page 49 TG1831-1837AL(e).book Page 49 Friday, February 3, 2006 2:24 PM Answering system (KX-TG1837 only) Problem The unit does not record new messages. The other party complains that they cannot leave a message. I cannot operate the answering system with the handset. When I try to operate the answering system with the base unit, the answer on indicator...
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Page 50: Specifications
TG1831-1837AL(e).book Page 50 Friday, February 3, 2006 2:24 PM Useful Information Specifications ■ Standard: GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.9 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■... -
Page 51: Index
TG1831-1837AL(e).book Page 51 Friday, February 3, 2006 2:24 PM Index A Additional handsets: 37 Alarm: 21 Answering calls: 16 Answering system: 31 Listening to messages: 32 Remote operation: 33 Turning on/off: 31 Auto talk: 16, 19 B Base unit Settings: 22 Battery Charge: 12 Installation: 12... - Page 52 3 Ping Xi 8 Lu, Nanping Keji Gongye Yuan, Zhuhai, Guangdong, China 519060 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.