Samsung RF263 Series Repair Manual
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Samsung RF263 Series Repair Manual

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HA Repair Guide
Refrigerator
AW1(12)-RF263*
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Summary of Contents for Samsung RF263 Series

  • Page 1 HA Repair Guide Refrigerator AW1(12)-RF263* - 1/65 -...
  • Page 2 AW1(12)PJT Repair Guide [ RF263* ] • NO Ice / Dispensing problem No Ice • Not Enough Ice • No Water / Water Dripping No Water • Water Leak Defrost • Evaporator Frost Buildup • Water Hose Noise Noise • Unit Noise •...

  • Page 3: No Ice Repair Distribution Diagram

    ● Ice #1. Symptom : No Ice Repair distribution diagram Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※  Check the Display as “ICE off” Block Reason Step Check-1 Check-2 Code Wire  Inspect Display Water Display Issue Panel- Main Harness...
  • Page 4 Tip 1-1. Inspect Display “Ice Type / Water” selecting Check the “Ice Type/Water” Key selecting operation. Check Point Step 1 ① Check for “Child Lock” icon ② Check “Ice Type/Water” Key. - If it is normal Inspect “Tip 1-2” - If it is abnormal Inspect Step 2 Step 2 ①...

  • Page 5: Inspect Dispenser Lever S/W Operation

    Tip 1-2. Inspect Lever S/W & Auger Motor S/W operation Check Point Inspect the Dispenser Lever S/W operation. Step 1 ① Push the DISPENSER LEVER to check Auger Motor rotating sound. Auger motor is in the Ice Room. - If No operation sound, go to Step 2 inspection - If operation sound, go to Step 4 inspection...
  • Page 6 Step 3 (COVER ICE ROUTE S/W failure) ① When COVER open as failure of operation ② Inspect the CONNECTOR OPEN ③ Inspect the MOTOR S/W TOUCH failure - Rotate continuously when both 2 S/W are not pushed ④ Inspect BLUE / WHITE S/W exchanging ⑤...
  • Page 7 Tip 1-3. Inspect ASSY Auger Motor operation Check Point Inspect the Auger Motor . Step 1 ① Remove the Ice bucket in ice room ① Remove 2 screws as shown ② Remove the ice maker after pulling the cooling pipe which is in the bottom of ice maker.
  • Page 8 Tip 2-1. Inspect water connection/supplying Check Point Inspect Water supplying failure ※ Before first use and after filter replacement, dispense water for 3 min Step 1 ① Select Water, then check the water dispensing when pressing lever. - When there is no water dispensing Check Step 2 - When the water is dispensing...
  • Page 9 Tip 2-2. Inspect Ice Full sensing failure Check Point Inspect ice maker Water supply problem Step 1 ① Check the ICE Bucket for the presence of ice. ② If no ice, Enter After PANEL PBA “Energy Saver”+”Alarm” Key and touch LED Blink “Fridge”...
  • Page 10 Tip 2-3. Inspect the Ice Valve operation Check Point Inspect ICE MAKER Water supply problem Step 1 ① After disassemble the Ice Bucket and ice maker Right side button on ice maker turns on for 2 sec ① Takes Max “6 Min” (including Heating time) - When the water does not come...
  • Page 11 ● Inspect self- diagnosis test (※ Must select “Power Freeze” first) ※ Fan Motor indicates failure in On condition . Touch the Display “Energy Saver”+Alarm” Key at the same time for 8 sec. - After blink All LEDs, touch it until the “chime” occurs - Self diagnosis test is normal ...
  • Page 12 Display (Image) Error Item Measure IMAGE ① FZ-Fan Motor FG NG FZ-Fan Motor ② Wire Open Check ① FF-Fan Motor FG NG FF-Fan Motor ② Wire Open Check ① C-Fan Motor FG NG C-Fan Motor ② Wire Open Check ① FZ-Defrost Heater open ②...
  • Page 13 Defrost Cooling Display (Image) Error Item Measure IMAGE FF-Ice Room ① FZ-Fan Motor FG NG DC Heater ② Wire Open Check Comp Starting ① Initial re-operation-rest Failure 7min. ② COMP U.V.W상 SHORT ③ IPM PIN SHORT Inverter PBA ④ INVERTER PBA failure IPM Fault ①...
  • Page 14 26 E • Freezing ICE MAKER • Freezing SENSOR FUNCTION 27 E • PANTRY DAMPER DC • Cooling SENSOR HEATER 33 E • Freezing defrost • FZ-ICE PIPE HEATER SENSOR 39 E • FF-ICE MAKER • Cooling defrost FUNCTION SENSOR 40 E •...
  • Page 15 Back to List  Error-code : FZ-Room Sensor Error Block ① Disassemble the FZ-Room BOX ② After disassemble the Sensor Cover and inspect the Wire Open ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑...
  • Page 16 Back to List  Error-code : FF-Room Sensor Error Block ① Disassemble the FF-Room EVAP COVER ② Inspect the BLUE CONNECTOR(2-WIRE) ③ Measure Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑ ...
  • Page 17 Back to List  Error-code : FZ-Defrost Sensor Error Block ① After disassemble the EVAP COVER and inspect Wire Open ② Measure the Liner CONNECTOR DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑  Inspect the bottom WIRE CONNECTOR Main PBA ①...
  • Page 18 Back to List  Error-code : FF-Defrost Sensor Error Block ① Disassemble the FF-Room EVAP COVER ② Inspect the YELLOW CONNECTOR(2-WIRE) Open ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑  Inspect the bottom WIRE CONNECTOR ①...
  • Page 19 Back to List  Error-code : Ambient- Sensor Error Block ① Disassemble the FF-DOOR L UPP COVER ② Inspect the WHITE WIRE Open ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑ ...
  • Page 20 Back to List  Error-code : Pantry Sensor Error Block ① Disassemble the VEG BOX and Pantry ② Inspect the Yellow 2-WIRE CONNECTOR ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑  Inspect the bottom WIRE CONNECTOR ①...
  • Page 21 Back to List  Error-code : Ice Maker(FZ) Sensor Error Block ① Disassemble the BOX ② Inspect the Ice Maker Bottom Sensor / Wire OPEN ③ Measure Main PBA CN90 No.8+No.9 DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑...
  • Page 22 Back to List  Error-code : 13 E Humidity - Sensor Error Block ① Disassemble the FF-L DOOR UPP COVER ② Inspect the CONNECTOR OPEN ③ Measure Main PBA CN30 No.1+No.3 DC voltage - Normal : DC 1.0V(10%) ~ 3.8V(90%) - Failure : DC 1.0V ↓, 4V↑...
  • Page 23 Back to List  Error-code : 14 E Ice Maker(FF)-Sensor Block Ice Room ① Disassemble the FF-Ice Room Cover ② Inspect Disassemble the Yellow CONNECTOR No.1(GRY)+6(BRN) Pin contact/switching ③ Normal when measure resistance : 3~40KΩ  Inspect bottom WIRE ∞ “...
  • Page 24 Back to List  Error-code : 15 E Ice Room Sensor Error Block Ice Room ① Disassemble the FF-Ice Room Cover ② Inspect Yellow CONNECTOR disassembly No.3(YEL)+No.4(YEL) Pin contact/switching ③ Normal when measure resistance : 3~40KΩ  Inspect the bottom WIRE ∞...
  • Page 25 Back to List  Error-code : 21 E FZ-Fan Motor FG SIGNAL ERROR Block 1: GND(BLK) 2: VCC(RED) ① Inspect the FZ Room Fan 3: F G (YEL) - Inspect Contact CONNECTOR No.1~3 Pin/ Switching ② Inspect the Fan Motor FG output: When Main PBA CN76 No.7(BRN)+No.1(GRY) Fan rotate Normal : DC 2~4V...
  • Page 26 Back to List  Error-code : 22 E FF-Fan Motor FG SIGNAL ERROR Block 1: GND(BLK) 2: VCC(RED) ① Inspect the FF Room Fan 3: F G (YEL) - Contact CONNECTOR No.1~3 Pin/ switching ② Inspect Fan Motor FG output : When Main PBA CN76 No.8(RED)+No.1(GRY) Fan rotate Normal : DC 2~4V...
  • Page 27 Back to List  Error-code : 23 E C-Fan Motor FG SIGNAL ERROR Block 1: GND(BLK) 2: VCC(RED) ① Inspect UNIT COMP C-Fan 3: F G (YEL) - Inspect CONNECTOR No.1~3 Pin contact/switching ② Inspect Fan Motor FG output : Main PBA CN76 No.9(BLU)+1(GRY) when Fan rotate Normal : DC 2~4V...
  • Page 28 Back to List  Error-code : 24 E FZ-Defrost Function Error Block ① Inspect BIMETAL (RED+BLK) Open  Part replacement - Normal: 0Ω, Failure: OPEN ② Measure Heater inspection resistance  Replace the Heater - Normal : 50~72Ω, - Failure : Open & 0 Ω ③...
  • Page 29 Back to List  Error-code : 25 E FF-Defrost FUNCITON Error Block ① Inspect the BIMETAL (RED+BLK) Open Part replacement - Normal: 0Ω, Failure: OPEN ② Measure Heater inspection resistance Replace Heater - Normal : 90~115Ω, - Failure : Open & 0 Ω ③...
  • Page 30 Back to List  Error-code : 26 E Ice Maker(FZ) Function Error Block Test Button ①GND②HALL IC ③VCC④Test S/W ICE SENSOR ⑤⑥SENSOR ① Inspect Twist with pushing Test button with is in the bottom of ice maker for 2 sec - Normal : Water supplies after TWIST - Failure : TWIST operation failure and does not supply water...
  • Page 31 Back to List  Error-code : 27 E Pantry Damper Heater Error Block ① Disassemble VEG BOX and Pantry ③④ ② Inspect DAMPER CONNECTOR OPEN HEATER ③ Measure the CONNECTOR resistance - Normal : 110~800Ω - Failure : Open & 0 Ω CONNECTOR ①...
  • Page 32 Back to List  Error-code : 33 E Ice Maker(FZ) Pipe Heater Error Block ① Disassemble ICE MAKER . ② Inspect WHITE 2-WIRE CONNECTOR OPEN ③ Measure HEATER - Normal : 60~85Ω - Failure : Open & 0 Ω CONNECTOR ①...
  • Page 33 Back to List  Error-code : 39 E Ice Maker(FF)-Function Error Block Room ① Inspect ICE Heater : No.12(PNK)+13(GRY) ∞ -Normal : 90~110 Ω , Failure : 0 or Ω  Replace ICE MAKER ② Scoop DC Motor / SCOOP Hall IC / Sensor NG ...
  • Page 34 Back to List  Error-code : 40 E Ice Room Fan Motor Error Block Ice Room ① Inspect Ice Room Fan - Inspect contact CONNECTOR No.8~10 Pin/switching ② Inspect Fan Motor FG output : Main PBA CN76 No.6(PNK)+1(GRY) When rotate Fan Normal : DC 2~4V, Failure : DC 2V↓...
  • Page 35 Back to List  Error-code : 41 E Panel ↔ Main PBA Communication ERROR Block CN 50 ① Check R-DOOR UPP CONNECTOR OPEN ② Check PANEL DISPLAY CONNECTOR OPEN ③ Check MAIN PBA CN 50 CONNECTOR OPEN ④ Panel PBA ↔ Check MAIN PBA WIRE OPEN CONNECTOR ※...
  • Page 36 Back to List  Error-code : 61 E Ice Room Drain Heater Open Error Block Ice Room ① Inspect Ice Room Drain DC Heater - Inspect CONNECTOR No.11~12 Pin contact/switching ② Inspection ICE Heater : No.11+12 ∞ - Normal : 50~70 Ω , Failure : 0 or Ω...
  • Page 37 Back to List  Error-code : 65 E Ice Room Heater Open Error Block Ice Room ① Inspect Ice Room DC Heater - Inspect CONNECTOR No.11~12 Pin contact/ Switching ② Inspect ICE Heater : No.11+12 ∞ - Normal : 60~80 Ω , Failure : 0 or Ω...
  • Page 38 Back to List  Error-code : 81~86 E INVERTER COMP Error ① Check if overload by touching COMP. - Operate normally after 8 min in the case of re-operation. CONNECTOR OPEN / INVERTER PBA problem OPEN CHECK  When the COMP is not hot ①...
  • Page 39 (※ Must select “Power Tip 2-5. Inspect cooling power Freeze” first) ※ Do not turn off the power  Measure Self-diagnostic test at “TIP 2-4” Step 1 Touch Display “Energy Saver”+ “Alarm” Key at the same time for 8 sec. - Touch it until “chime”...
  • Page 40 Step 4 (Comp single product operation failure) ① Inspect rotating failure by Comp Coil breaking of wire - Check U(BLU), V(PRP), W(BLK) order Measure U-V, V-W, U-W, resistance Normal : 11~12 Ω ∞ Failure : Open Ω Step 5 (Comp Relay Failure) ①...
  • Page 41 ● Water #2. Symptom : No Water & other(Leak) Repair distribution diagram Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Display is selected “Hold” Block Reason Step Check-1 Check-2 Code Water supplying  Inspect Water External Water Case- problem connection / supply...
  • Page 42 Tip 2-1. Inspect water connection/supplying Check Point Inspect Water supplying failure ※ Before first use and after filter replacement, dispense water for 3 min Step 1 ① Select Water, then check the water dispensing when pressing lever. - When there is no water dispensing Check Step 2 - When the water is dispensing...
  • Page 43 Tip 3-2. Inspect WATER VALVE operation Check Point Inspect WATER VALVE failure Step 1 ① Disassemble the R room CASE VEG. Step 2 ① Disassemble ASSY Valve WHITE 2 Pin Check - Normal part : 350~450 Ω - Failure part : Open or 0 Ω ※...
  • Page 44 Tip 3-3. Inspect Lever & DOOR S/W Check Point Inspect operation of Dispenser Lever & DOOR S/W . Step 1 ① Check the DOOR OPEN ALARM. - When ALARM sounds  Check Step 2 - When ALARM didn’t sound Check Step Step 2 ①...
  • Page 45 Tip 3-4. Inspect WATER HOSE Check Point Inspect WATER HOSE LINE Step 1 ① Disassemble R room DOOR-L UPP COVER ② Inspect WATER HOSE bending ③ Inspect TUBE-FITTING direction changing Water direction ④ Inspect inner TUBE-FITTING SPRING failure Step 2 Door Part Hose disassemble...
  • Page 46 Tip 4-1. Inspect WATER LINE LEAK Check Point Inspect WATER HOSE LINE LEAK Step 1 ① Disassemble the TOP TABLE ② Inspect inserting condition until TUBE-FITTING O-ring Step 2 ① Inspect WATER HOSE SCRATCH  Connect again after cutting the SCRATCH HOSE SCRATCH part ②...
  • Page 47 Tip 4-2. Inspect WATER DISPENSER DRIPPING Check Point Inspect WATER HOSE LINE LEAK Step 1 ① Disassemble the TOP TABLE ② Inspect TUBE-FITTING HOSE - SCRATCH / Less inserting ③ Inspect ASSY CASE FILTER WATER HOSE LINE - HOSE SCRATCH / Less inserting ...
  • Page 48 Tip 4-3. Inspect WATER HOSE NOISE Check Point Inspect WATER HOSE LINE LEAK HOSE Step 1 VIBRATION ① Dispense the water with pushing WATER LEVER. - Inspect Supplying water pressure problem - Inspect CASE-FILTER problem Step 2 ① Check the HOSE quake sound in the backside when operate with pushing WATER LEVER.
  • Page 49 ● DEFROST #1. Symptom : EVAP / ICE ROUTE DEFROST Repair Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Operate Self-diagnosis test Block Reason Step Check-1 Check-2 Code DEFROST ERROR /  Self-diagnosis test Sensor Wire Main sensor / Display “Energy- Harness...
  • Page 50 Tip 5-2. Inspect R room EVAP DEFROST BUILD ※ Do not Off the power and operate Self-diagnosis test for “TIP 5-1” first.  Must check forced defrost operation after repair defrosting. Step 1 Touch Display ”Energy Saver”+“Alarm” Key at the same time for 8 sec until “DingDong”...
  • Page 51 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP and top + DEFROST SENSOR is consist of ice ② Insert and replace DEFROST SENSOR open. EVAP Top part + Sensor freezing Step 4 (DEFROST SENSOR sensing location problem) ①...

  • Page 52: Inspect F Evap Defrost Build

    Tip 5-3. Inspect F EVAP DEFROST BUILD ※ Operate Self-diagnosis test into “TIP 5-1” without power off.  Must check forced defrost operation after defrosting repair. Step 1 Touch Display ”Energy Saver”+“Alarm” Key for 8 sec at the same time until “DingDong” sound appear.
  • Page 53 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP, Top+ DEFROST SENSOR have ice. ② Inspection and replace DEFROST SENSOR EVAP Top + Sensor Freezing open. Step 4 (DEFROST SENSOR Sensing location problem) ① No freezing on the bottom of EVAP, EVAP top +DEFROST SENSOR part don’t have MOVE Locate...
  • Page 54 Tip 6-1. Inspect ICE ROUTE DEFROST BUILD Step 1 ① Check ICE ROUTE frost with R-DOOR OPEN. - If the frost only on ICE ROUTE, it is no problem because ICE appears during dispensing. Step 2 ( If it freezes until ICE BUCKET bottom) ①...
  • Page 55 ● NOISE #1. Symptom : Water Hose & UNIT NOISE Repair distribution diagram Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Operate Self-diagnosis test Block Reason Step Check-1 Check-2 Code WATER HOSE  Inspect FILTER CASE Case- Noise (Quake failure) Filter...
  • Page 56 Tip 7-1. Inspect WATER HOSE NOISE Check Point Inspect NOISE when water dispense HOSE Step 1 VIBRATION ① Dispense water with pushing WATER LEVER. - Inspect supplying water pressure problem - Inspect CASE-FILTER problem Step 2 ① Check the hose quake sound at the back during operation of WATER LEVER.
  • Page 57 Tip 8-1. Inspect UNIT NOISE Check Point Inspect UNIT NOISE Step 1 ① Disassemble the back-side of UNIT COVER. Step 2 ① Inspect it with select “Power Freeze” and COMP ON. ② Disassemble the friction part. PIPE + WIRE PIPE + TRAY PIPE + PIPE PIPE + TRAY FAN + WIRE...
  • Page 58 Tip 8-2. Inspect CYCLE NOISE Check Point Inspect NOISE Step 1 ① Disassemble the back-side of UNIT COVER. ② Dryer angle should be level on back-side machinery room. DRYER angle as level DRYER angle Step 2 ① When the “Poo~” “growling” sound occur in the cabinet ②...
  • Page 59 ● COOLING #1. Symptom : WEAK COOLING & TOO COLD Repair Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Operate self-diagnosis test Block Reason Step Check-1 Check-2 Code Inspect F WEAK  Self-diagnosis test Wire Main COOLING Display “Lighting”+ Maker Harness...
  • Page 60 (※ Must select “Power Tip 9-2. Inspect cooling power Freeze” first) ※ Do not off the power  Measure self-diagnosis test inspection on“TIP 2-4” Step 1 Touch Display “Energy Saver”+ “Alarm” Key for 8 sec at the same time. - Touch it until “dingdong” sound occur after all LEDs blink.
  • Page 61 Step 4 (Comp single product operation failure) ① Inspect rotating failure by Comp Coil cutting wire - Check U(BLU), V(PRP), W(BLK) order Measure U-V, V-W, U-W resistance. Normal : 11~12 Ω ∞ Failure: Open Ω Step 5 (Comp Relay failure) ①...
  • Page 62 Tip 9-3. Inspect R EVAP DEFROST BUILD ※ Before power off, operate self-diagnosis test on “TIP 5-1” first.  Must check forced defrost operation after defrost repairing. Step 1 Touch the Display ”Energy Saver”+“Alarm” Key for 8 sec at the same time until “DingDong” sound occur ※...
  • Page 63 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP + DEFROST SENSOR is being ice. ② Inspect and replace DEFROST SENSOR open. EVAP Top+ Sensor freezing Step 4 (DEFROST SENSOR sensing location problem) ① No freezing on the bottom of EVAP, EVAP top SENSOR +DEFROST SENSOR part don’t have freezing 보임...
  • Page 64 Tip 9-4. Inspect F EVAP DEFROST BUILD ※ Operate self-diagnosis test on “TIP 5-1” first without power off.  Must check forced defrost operation after defrost repairing. Step 1 Touch Display ”Energy Saver”+“Alarm” Key for 8sec at the same time until “Ding Dong” sound occur.
  • Page 65 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP, top+ DEFROST SENSOR are being ice. ② Inspect and replace DEFROST SENSOR EVAP top+ Sensor freezing open. Step 4 (DEFROST SENSOR sensing location problem) ① No freezing on bottom of EVAP, EVAP top + DEFROST SENSOR part don’t have freezing ②...
  • Page 66 Tip 10-1. Inspect R TOO COLD Check Point Inspect COVER DAMPER Step 1 ① Inspect R ICE BUCKET disassemble using - Cool air comes from icemaker to R room ① Inspect Less assemble Ice BUCKET Gasket + ICE BUCKET GAPAdd CLIP - Overcooling on R room with cooling air Leakage ICE BUCKET...
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