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Dell Inspiron 11 3000 series Service Manual

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Inspiron 11
3000 Series

Service Manual

Computer Model: Inspiron 11–3162
Regulatory Model: P24T
Regulatory Type: P24T001
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Summary of Contents for Dell Inspiron 11 3000 series

  • Page 1: Service Manual

    Inspiron 11 3000 Series Service Manual Computer Model: Inspiron 11–3162 Regulatory Model: P24T Regulatory Type: P24T001...
  • Page 2 UPOZORENJE: UPOZORENJE ukazuje na potencijalno oštećenje imovine, telesne povrede i smrtni ishod. Autorsko pravo © 2016 Dell Inc. Sva prava zadržana. Ovaj proizvod je zaštićen zakonima o zaštiti autorskih prava i intelektualnoj svojini u SAD i međunarodnim zakonima. Dell i logotip ™...

  • Page 3: Table Of Contents

    Contents Pre rada u unutrašnjosti računara..........8 ....................8 Pre početka rada ....................8 Safety instructions ..................9 Recommended tools After working inside your computer........10 Uklanjanje poklopca osnove............11 ......................11 Procedure Postavljanje poklopca osnove..........16 ......................16 Procedure Uklanjanje baterije..............17 ..................... 17 Prerequisites ......................
  • Page 4 Uklanjanje memorijskog modula........... 26 .....................26 Prerequisites ......................26 Procedure Postavljanje memorijskog modula.........28 ......................28 Procedure ....................29 Post-requisites Uklanjanje čvrstog diska............30 ....................30 Prerequisites ......................30 Procedure Postavljanje čvrstog diska............33 ......................33 Procedure ....................33 Post-requisites Uklanjanje porta adaptera za napajanje........34 .....................34 Prerequisites ......................
  • Page 5 Uklanjanje dugmaste baterije..........42 .....................42 Prerequisites ......................42 Procedure Postavljanje dugmaste baterije..........44 ......................44 Procedure ....................44 Post-requisites Uklanjanje table osetljive na dodir.........45 .....................45 Prerequisites ......................45 Procedure Postavljanje table osetljive na dodir........49 ......................49 Procedure ....................50 Post-requisites Removing the speaker.............. 51 .....................
  • Page 6 Uklanjanje matične ploče............59 .....................59 Prerequisites ......................59 Procedure Postavljanje matične ploče............63 ......................63 Procedure ....................63 Post-requisites Uklanjanje sklopa oslonca za dlanove i tastature....65 .....................65 Prerequisites ......................65 Procedure Postavljanje sklopa oslonca za dlanove i tastature.....67 ......................67 Procedure ....................
  • Page 7 .....................83 Prerequisites ......................83 Procedure Postavljanje sklopa zadnjeg poklopca ekrana i antene..85 ......................85 Procedure ....................85 Post-requisites Flashing the BIOS..............86 Dobijanje pomoći i kontaktiranje kompanije Dell....87 ................ 87 Resursi za samostalnu pomoć ................88 Kontaktiranje kompanije Dell...

  • Page 8: Pre Rada U Unutrašnjosti Računara

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 9: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 10: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 11: Uklanjanje Poklopca Osnove

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Using a plastic scribe, remove the screw cap from the base-cover assembly.
  • Page 12 Remove the screws that secure the base-cover assembly to the palm- rest and keyboard assembly. screws (9) base-cover assembly...
  • Page 13 Pry loose the left side of the base-cover assembly from the palm rest and keyboard assembly. palm-rest and keyboard base-cover assembly assembly...
  • Page 14 Slide the base-cover assembly to the right and release it from the HDMI and USB ports. base-cover assembly USB port HDMI port...
  • Page 15 Carefully turn over the base-cover assembly. base-cover assembly palm-rest and keyboard assembly Remove the board.

  • Page 16: Postavljanje Poklopca Osnove

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the I/O board. CAUTION: To avoid damage to the computer, ensure that the USB...

  • Page 17: Uklanjanje Baterije

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 18 Remove the screws that secure the battery to the palm rest and keyboard assembly. battery cable screws (3) battery palm rest and keyboard assembly Tilt the battery (applicable for configuration with hard drive only) to release the tab on the battery from the hard-drive bracket.
  • Page 19 Lift the battery off the palm rest and keyboard assembly. battery palm rest and keyboard assembly hard-drive bracket Follow the step 1 procedure in “Removing the I/O board”.
  • Page 20 Turn the computer over, open the display, and press the power button for five seconds to ground the system board. display power button...

  • Page 21: Postavljanje Baterije

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Follow the step 4 procedure in “Replacing the I/O board”.

  • Page 22: Uklanjanje U/I Ploče

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 23 Slide and lift the I/O board off the base cover. latch I/O-board cable base cover screw I/O board securing tab...
  • Page 24 Open the latch and disconnect the I/O-board cable from the I/O board. latch I/O-board cable...

  • Page 25: Postavljanje U/I Ploče

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the connector on the I/O board and close the latch to secure the cable.

  • Page 26: Uklanjanje Memorijskog Modula

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 27 Remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 28: Postavljanje Memorijskog Modula

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 29: Post-Requisites

    Slide the memory module firmly into the memory-module slot at an angle and press it down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module memory-module slot notch Post-requisites Replace the battery.

  • Page 30: Uklanjanje Čvrstog Diska

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. OPREZ: Hard drives are fragile. Exercise care when handling the hard drive. OPREZ: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 31 Slide and lift the hard-drive assembly off the palm rest and keyboard assembly. screws (3) hard-drive assembly palm rest and keyboard assembly Remove the screws that secure the hard-drive bracket to the hard drive.
  • Page 32 Lift the hard drive from the hard-drive bracket. hard-drive bracket screws (4) hard drive...

  • Page 33: Postavljanje Čvrstog Diska

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. OPREZ: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard drive with the screw holes on the hard- drive bracket.

  • Page 34: Uklanjanje Porta Adaptera Za Napajanje

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 35 Lift the power-adapter port with its cable, off the palm rest and keyboard assembly. screw power-adapter port cable palm rest and keyboard assembly...

  • Page 36: Postavljanje Porta Adaptera Za Napajanje

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palm rest and keyboard assembly.

  • Page 37: Uklanjanje Bežične Kartice

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 38 Slide the wireless card from the wireless-card slot on the system board. wireless-card slot wireless card screw antenna cables (2) wireless-card bracket...

  • Page 39: Postavljanje Bežične Kartice

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 40: Post-Requisites

    Replace the screw that secures the wireless card to the palm rest and keyboard assembly. notch wireless card wireless-card slot antenna cables (2) wireless-card bracket screw Post-requisites Replace the battery. Follow the procedure from step 2 to step 5 in “Replacing the base cover”.
  • Page 41 Follow the step 4 procedure in “Replacing the I/O board”.

  • Page 42: Uklanjanje Dugmaste Baterije

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. OPREZ: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 43 Carefully peel off and lift the coin-cell battery from the palm rest and keyboard assembly. coin-cell battery cable routing guide coin-cell battery palm rest and keyboard assembly...

  • Page 44: Postavljanje Dugmaste Baterije

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery to the palm rest and keyboard assembly. Route the coin-cell battery cable through the routing guide on the speaker.

  • Page 45: Uklanjanje Table Osetljive Na Dodir

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 46 Lift the keyboard cable to access the screws that secure the touch pad to the palm rest and keyboard assembly. keyboard cable touch-pad cable latch touch pad tape...
  • Page 47 Remove the screws that secure the touch pad to the palm rest and keyboard assembly. screws (4) touch pad palm rest and keyboard assembly...
  • Page 48 Slide and lift the touch pad from the palm rest and keyboard assembly. touch pad palm rest and keyboard assembly...

  • Page 49: Postavljanje Table Osetljive Na Dodir

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the palm rest and keyboard assembly.

  • Page 50: Post-Requisites

    Ensure there is a gap between the mylar and the palm rest and keyboard assembly. mylar palm rest and keyboard assembly Adhere the tape to the touch pad. Slide the touch-pad cable into the connector on the touch pad and close the latch to secure the cable.

  • Page 51: Removing The Speaker

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 52 Release the rubber stubs on the speaker and lift the speaker from the palm rest and keyboard assembly. system board speaker cable speaker coin-cell battery cable routing guide rubber stubs (2)

  • Page 53: Replacing The Speaker

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the rubber stubs on the speaker into the slots on the palm rest and keyboard assembly and snap the speaker into place.

  • Page 54: Uklanjanje Sklopa Ekrana

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 55 Open the latch and disconnect the display cable from the system board. screw display-cable bracket display cable latch...
  • Page 56 Open the palm rest and keyboard assembly at an angle. palm rest and keyboard assembly Remove the screws that secure the display assembly to the palm rest and keyboard assembly.
  • Page 57 Slide and lift the palm rest and keyboard assembly off the display assembly. palm rest and keyboard screws (2) assembly display hinges (2) After performing all the steps, we are left with display assembly.

  • Page 58: Postavljanje Sklopa Ekrana

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display back-cover and antenna assembly.

  • Page 59: Uklanjanje Matične Ploče

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NAPOMENA: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 60 Disconnect the coin-cell battery cable from the system board. latch display cable display-cable bracket screw speaker cable coin-cell battery cable Disconnect the power-adapter port cable from the system board.
  • Page 61 Open the latches and disconnect the touch-pad cable and keyboard cable from the system board. power-adapter port cable touch-pad cable latches (2) keyboard cable Remove the screw that secures the system board to the palm rest and keyboard assembly.
  • Page 62 Lift the system board off the palm rest and keyboard assembly. system board screw palm rest and keyboard assembly...

  • Page 63: Postavljanje Matične Ploče

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NAPOMENA: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 64 Replace the wireless card. Replace the memory module. Replace the battery. Follow step 4 in “Replacing the I/O board”. Follow step 2 to step 5 in “Replacing the base cover”.

  • Page 65: Uklanjanje Sklopa Oslonca Za Dlanove I Tastature

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 66 palm rest and keyboard assembly...

  • Page 67: Postavljanje Sklopa Oslonca Za Dlanove I Tastature

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a flat surface with the keyboard facing down.

  • Page 68: Uklanjanje Okna Ekrana

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 69 Lift the hinge caps from the display hinges. hinge caps (2) display hinges (2)
  • Page 70 Using your finger tips gently pry and lift the display bezel off the display back-cover and antenna assembly. display bezel display back-cover and antenna assembly...

  • Page 71: Postavljanje Okna Ekrana

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and antenna assembly, and gently snap the display bezel into place.

  • Page 72: Uklanjanje Zglobova Ekrana

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 73 Lift the display hinges off the display back-cover and antenna assembly. display back-cover and screws (4) antenna assembly display hinges (2)

  • Page 74: Postavljanje Zglobova Ekrana

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover and antenna assembly.

  • Page 75: Uklanjanje Ploče Ekrana

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 76 Carefully turn the display panel over. screws (4) display panel display back-cover and antenna assembly Peel off the adhesive tape from the display cable. Open the latch and disconnect the display cable.
  • Page 77 Lift the display panel off the display back-cover and antenna assembly. adhesive tape display cable latch...

  • Page 78: Postavljanje Ploče Ekrana

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display panel and close the latch to secure the cable.

  • Page 79: Uklanjanje Kamere

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 80 Disconnect the camera cable from the camera. camera cable camera plastic scribe display back-cover and antenna assembly...
  • Page 81 Peel the display cable from the display back-cover and antenna assembly. display back-cover and display cable antenna assembly...

  • Page 82: Postavljanje Kamere

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the display cable to the display back-cover and antenna assembly.

  • Page 83: Uklanjanje Sklopa Zadnjeg Poklopca Ekrana I Antene

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
  • Page 84 display back-cover and antenna assembly...

  • Page 85: Postavljanje Sklopa Zadnjeg Poklopca Ekrana I Antene

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface.

  • Page 86: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click or tap Product Support, enter the Service Tag of your computer and click Submit.

  • Page 87: Dobijanje Pomoći I Kontaktiranje Kompanije Dell

    Dobijanje pomoći i kontaktiranje kompanije Dell Resursi za samostalnu pomoć Možete dobiti informacije i pomoć o proizvodima i uslugama kompanije Dell korišćenjem ovih resursa za samostalnu pomoć: Informacije o proizvodima i www.dell.com uslugama kompanije Dell Windows 8.1 i Windows 10 Dell Help &...

  • Page 88: Kontaktiranje Kompanije Dell

    Kontaktiranje kompanije Dell Da biste kompaniju Dell kontaktirali u vezi prodaje, tehničke podrške ili korisničke podrške, posetite www.dell.com/contactdell. NAPOMENA: Dostupnost se razlikuje u zavisnosti od zemlje i proizvoda, a neke usluge ne moraju biti dostupne u vašoj zemlji.

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