Epson SureColor P6000 User Manual

Epson SureColor P6000 User Manual

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P6000/P7000/P8000/P9000 User's Guide
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Summary of Contents for Epson SureColor P6000

  • Page 1 ® Epson SureColor P6000/P7000/P8000/P9000 User's Guide...
  • Page 3: Table Of Contents

    Contents Epson SureColor P6000/P7000/P8000/P9000 User's Guide..............9 Introduction to Your Printer........................10 Printer Features ..........................10 Optional Equipment and Replacement Parts................. 10 Notations Used in the Documentation ....................11 Printer Part Locations......................... 11 Product Parts - Front ........................12 Product Parts - Back........................13 Control Panel Parts ........................
  • Page 4 Take Up with the Printable Side Out ....................63 Removing Media from the Optional Auto Take-up Reel..............68 Available Epson Papers ........................69 Borderless Paper Type Compatibility ....................78 Printing from a Computer ......................... 79 Printing with Windows ........................79 Selecting Basic Print Settings - Windows ..................
  • Page 5 Replacing Ink Cartridges ........................144 Checking Ink and Maintenance Box Status With Windows .............. 144 Checking Cartridge Status with OS X....................146 Purchase Epson Ink Cartridges......................147 Ink Cartridge and Maintenance Box Part Numbers..............147 Removing and Installing Ink Cartridges.................... 149 Replacing Maintenance Boxes......................
  • Page 6 Checking the Nozzles Using the Product Control Panel ............157 Checking the Nozzles Using a Computer Utility ..............158 Print Head Cleaning ........................160 Cleaning the Print Head Using the Product Control Panel ............161 Cleaning the Print Head Using a Computer Utility..............162 Print Head Alignment ........................
  • Page 7 Lines Are Misaligned ........................200 Prints are Scuffed or Smeared ....................200 Margins Appear in Borderless Prints ................... 201 Too Much Ink is Consumed ......................202 Where to Get Help..........................202 Technical Specifications ........................204 Windows System Requirements ...................... 204 Mac System Requirements ......................
  • Page 9: Epson Surecolor P6000/P7000/P8000/P9000 User's Guide

    Epson SureColor P6000/P7000/P8000/P9000 User's Guide Welcome to the Epson SureColor P6000/P7000/P8000/P9000 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 10: Introduction To Your Printer

    • Easy-to-use software Optional Equipment and Replacement Parts Parent topic: Introduction to Your Printer Optional Equipment and Replacement Parts For information on how to purchase genuine Epson ink, accessories and paper visit epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized...
  • Page 11: Notations Used In The Documentation

    Internal print server C12C848031 Additional roll media adapters C12C811241 Replacement printer cutter blade C12C815331 1-year extended Epson Preferred Plus service plan for EPPSPB1 SpectroProofer 1-year extended Epson Preferred Plus service plan EPP900B1 2-year extended Epson Preferred Plus service plan EPP900B2...
  • Page 12: Product Parts - Front

    Product Parts - Front Front cover Left and right ink bays Paper basket Casters Paper supports Manual holder Control panel Paper feed slot...
  • Page 13: Product Parts - Back

    Roll paper cover Roll paper holder Parent topic: Printer Part Locations Product Parts - Back Maintenance box USB port Interface for optional equipment LAN port LAN data light LAN status light AC inlet Slot for optional internal print server...
  • Page 14: Control Panel Parts

    Parent topic: Printer Part Locations Control Panel Parts power light power button pause/cancel button pause/cancel light LCD screen open ink cover button paper source and left arrow button The paper feed and arrow buttons The Menu and right arrow button paper cut button load paper button load paper light...
  • Page 15 Check ink light Check paper light LCD Screen Display Status messages Paper source and the selected Paper Type The icon indicates the current paper source settings. The selected Paper Type is listed to the right of the icon. : Roll paper with Auto Cut enabled : Roll paper with Auto Cut disabled : Cut sheet paper...
  • Page 16 Platen gap setting : Standard : Narrow : Wide : Wider : Widest Roll paper margin setting Ink status : Amount of ink remaining in the cartridge : Ink level is low : Ink cartridge is expended : Ink error; check the status message on the LCD screen Optional accessory status (if applicable) : Auto-Take Up Reel (SC-P8000/SC-P9000 only) ®...
  • Page 17 Maintenance box status : Amount of space remaining in the maintenance box : Maintenance box is nearing the end of its service life : Maintenance box is full Roll paper remaining Parent topic: Printer Part Locations...
  • Page 18: Media Handling

    Cut Sheet Handling Using the Paper Basket Creating Paper Configurations Using the Auto Take-up Reel Available Epson Papers Borderless Paper Type Compatibility Roll Paper Handling See these sections to load, cut, and remove roll paper in your product. Loading Roll Paper...
  • Page 19 2. Firmly push down the lock lever on the roll paper holder and move the holder to the left. Note: Make sure you push the lock lever all the way down to unlock it completely.
  • Page 20 3. Place the roll paper on top of the printer. 4. If necessary, slide the tabs on the roll media adapters to the position that matches the core size of the roll paper. 2-inch core: 3-inch core:...
  • Page 21 5. Release the tension levers on both roll media adapters.
  • Page 22 6. Push the adapters into the paper core at both ends of the roll. Then push down the tension levers. 7. Move the roll paper to the right side until it touches the roll paper guide.
  • Page 23 8. Slide the roll paper holder until the left adapter aligns with the arrow on the holder. 9. Roll the paper slowly into position.
  • Page 24 10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters.
  • Page 25 11. Pull up the lock lever on the roll paper holder to it in place. 12. If the load paper light is not on, press the load paper button.
  • Page 26 13. Insert the paper into the paper feed slot and pull it down until the edge of the paper is even with the center of the stand. Note: If the paper does not feed through the slot, you may need to decrease the suction by pressing paper feed button.
  • Page 27 Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints. Parent topic: Roll Paper Handling Related references Available Epson Papers...
  • Page 28: Cutting Roll Paper

    Paper Specifications Related tasks Storing the Paper Basket Cutting Roll Paper The printer has a built-in cutter that can automatically cut most paper types, or you can cut your prints manually. To switch between cutting methods, press the paper source button on the control panel or adjust the auto cut settings in the printer driver.
  • Page 29: Cutting Roll Paper Manually

    Cutting Roll Paper Manually You can disable the Auto Cut option to keep your prints on the roll until you manually cut them. Note: The built-in cutter may not be able to cut some types of media. Heavy or thick media types may dull the cutter.
  • Page 30: Removing Roll Paper

    7. Press the pause/cancel button to exit the menu. 8. Run your print job. Parent topic: Cutting Roll Paper Related references Paper Menu Settings Removing Roll Paper When you finish printing on roll paper, you should remove it from the printer to avoid indenting or creasing the paper.
  • Page 31 • If you are using the optional Auto Take-Up Reel, rewind the paper using the Manual switch.
  • Page 32 3. Firmly push down the lock lever on the roll paper holder to release it. Note: Make sure you push the lock lever all the way down to unlock it completely.
  • Page 33 4. Using the handle, slide the roll paper holder all the way to the left and remove it from the end of the roll. Note: Always use the handle when sliding the roll paper holder. 5. Roll the paper forward so that it rests on top of the printer.
  • Page 34: Cut Sheet Handling

    6. Pull up the tension levers on the roll media adapters and remove the adapters from both ends of the paper roll. 7. Rewind the paper carefully and place it in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.
  • Page 35: Loading Cut Sheets

    Parent topic: Media Handling Loading Cut Sheets Always load cut sheet paper in the portrait orientation (short edge first). You can load most photo and fine art sheet papers up to 19 mil (0.5 mm) thick without pressing the load paper button. Note: Make sure the paper path is clear and any roll paper is rolled up before you load cut sheet paper.
  • Page 36 Note: For paper smaller than letter or A4 size, align the right edge of the sheet with the vertical line below the roll paper cover. 5. Press the paper feed button. The sheet feeds into printing position automatically. 6. On the LCD screen, select one of these settings: •...
  • Page 37: Loading Thick Or Large Cut Sheets

    Parent topic: Cut Sheet Handling Related references Available Epson Papers Paper Specifications Related tasks Storing the Paper Basket Loading Thick or Large Cut Sheets Load most thick or large papers in the portrait orientation (short edge first). Load paper that is more than 19 mil (0.5 mm) thick and 30 inches (762 mm) long in landscape orientation (SC-P8000/SC-P9000).
  • Page 38 5. Feed the sheet into the right side of the paper slot until the trailing edge is below the horizontal line on the roll paper cover.
  • Page 39 6. Adjust the paper until the right and top edges are aligned with the horizontal and vertical lines on the printer. Note: You may need to increase the suction by pressing the up arrow button. This helps hold the paper in place during loading and printing. 7.
  • Page 40: Adjusting The Platen Gap

    Parent topic: Cut Sheet Handling Related references Available Epson Papers Paper Specifications Related tasks Storing the Paper Basket Adjusting the Platen Gap If the print quality is not satisfactory when printing on very thin or very thick media, you may need to adjust the Platen Gap setting.
  • Page 41: Using The Paper Basket

    Related references Printer Setup Menu Settings Using the Paper Basket The paper basket catches printouts and keeps them from getting dirty or scratched. You can set up the basket to catch paper under the printer or in front of the printer. Caution: For fine art and other sensitive prints, do not allow media to stack in the paper basket.
  • Page 42 1. Raise the paper guides.
  • Page 43 2. Lower the front of the paper basket.
  • Page 44 3. Press in on the left and right sides of the paper guides, and lower them until they are vertical.
  • Page 45 4. Raise the front of the basket one level.
  • Page 46 5. Fasten the front of the basket with the tabs.
  • Page 47 Note: If printouts on matte paper are smudged or have banding, raise the paper guides one level.
  • Page 48 6. Adjust the basket based on your print size (SC-P8000/SC-P9000): • For media in this size or smaller, raise the rear of the basket: A1 (23.4 × 33.1 inches [594 × 841 mm]).
  • Page 49: Catching Printouts In Front Of The Product

    • For media larger than this size, lower the rear of the basket: A1 (23.4 × 33.1 inches [594 × 841 mm]). Parent topic: Using the Paper Basket Catching Printouts in Front of the Product For printouts more than 19 mil (0.5 mm) thick or any prints over 36 inches (914.4 mm) long (SC- P6000/SC-P7000) or 62 inches (1580 mm) long (SC-P8000/SC-P9000), you can configure the paper basket to catch printouts in the front the product.
  • Page 50 1. Unfasten the tabs at the front of the paper basket.
  • Page 51 2. Raise the paper guides.
  • Page 52 3. Raise the front of the basket so that the cloth is pulled taut.
  • Page 53: Storing The Paper Basket

    4. Press in on the left and right sides of the paper guides and lower them until they touch the basket. Parent topic: Using the Paper Basket Storing the Paper Basket You should store the paper basket whenever you do the following: •...
  • Page 54 1. Raise the paper guides.
  • Page 55 2. Raise the front of the basket and lower the paper guides.
  • Page 56: Creating Paper Configurations

    Moving or Transporting the Product Creating Paper Configurations You can create and store up to 10 custom paper configurations for use in printing on non-Epson paper or paper that is not supported by the Epson printer driver. Note: Custom paper configurations are based on the existing Uni-D and Bi-D print head alignment. For best results, perform the head alignments on Epson Doubleweight Matte Paper.
  • Page 57 6. Select Select Reference Paper and press the right arrow button. 7. Select a paper preset that is similar to the paper that you loaded and press the OK button. Note: Use the following guidelines when selecting the reference paper that is closest to the paper you are using: •...
  • Page 58: Printing A Paper Configuration List

    Selecting Custom Paper Configurations Parent topic: Media Handling Related references Paper Menu Settings Printing a Paper Configuration List You can print a list of the settings for all the paper configurations that you have created. 1. Press the Menu button. 2.
  • Page 59: Using The Auto Take-Up Reel

    Using the Auto Take-up Reel See these sections to use the auto take-up reel with your product. About the Optional Auto Take-up Reel Take Up with the Printable Side In Take Up with the Printable Side Out Removing Media from the Optional Auto Take-up Reel Parent topic: Media Handling About the Optional Auto Take-up Reel...
  • Page 60 1. Move the Auto switch on the take-up reel to the Off position and plug in the power cable. 2. Turn on the printer. 3. Load roll media in the printer. 4. Check that the Auto Take-up Reel icon appears on the LCD screen. Note: If you don't see the icon, make sure the take-up reel is turned on and connected correctly.
  • Page 61 6. Select Roll Paper / No Cut and press the OK button. 7. Press and hold the paper feed button until the edge of the roll media reaches the roll core. 8. Wind the edge of the media around the back of the roll core. 9.
  • Page 62 11. Move the Manual switch on the take-up reel to the Backward position and hold it until the media wraps around the core three times. 12. Make sure that there is some slack in the media and that it loads evenly on both sides. Note: The media will not take up correctly if it is looser on one side than the other.
  • Page 63: Take Up With The Printable Side Out

    13. Move the Auto switch on the take-up reel to the Backward position. Parent topic: Using the Auto Take-up Reel Take Up with the Printable Side Out After you attach the roll core on the Auto Take-up Reel as described in the documentation that came with the Auto Take-up Reel, follow these steps to take up media with the printable side out.
  • Page 64 1. Move the Auto switch on the take-up reel to the Off position and plug in the power cable. 2. Turn on the printer. 3. Load roll media in the printer. 4. Check that the Auto Take-up Reel icon appears on the LCD screen. Note: If you don't see the icon, make sure the take-up reel is turned on and connected correctly.
  • Page 65 6. Select Roll Paper / No Cut and press the OK button. 7. Press and hold the paper feed button until the edge of the roll media reaches the roll core. 8. Tape the edge of the media to the center of the core, then tape the edge to the left and right ends. 9.
  • Page 66 10. Move the Manual switch on the take-up reel to the Forward position and hold it until the media wraps around the core three times. 11. Make sure that there is some slack in the media and that it loads evenly on both sides. Note: The media will not take up correctly if it is looser on one side than the other.
  • Page 67 If you are printing on Epson Singleweight Matte Paper, place the tensioner in the slack of the roll. 12. Move the Auto switch on the take-up reel to the Forward position.
  • Page 68: Removing Media From The Optional Auto Take-Up Reel

    Parent topic: Using the Auto Take-up Reel Removing Media from the Optional Auto Take-up Reel After printing on media loaded on the Optional Auto Take-up Reel, follow these steps to remove it. Note: Two people are required to remove media from the take-up reel. 1.
  • Page 69: Available Epson Papers

    Note: Support the reel with one hand to keep it from falling. 4. Remove the roll core from the take-up reel unit. Parent topic: Using the Auto Take-up Reel Available Epson Papers For information on how to purchase genuine Epson ink, accessories and paper visit epson.com (U.S. sales) or epson.ca (Canadian sales).
  • Page 70 13 × 19 inches (330 × 483 mm) S042300 17 × 22 inches (432 × 559 mm) S042301 Epson Velvet Fine Art Paper Letter (8.5 × 11 inches S041636 [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) S041637 17 ×...
  • Page 71 13 × 19 inches (330 × 483 mm) S045590 17 × 22 inches (432 × 559 mm) S045591 Epson Metallic Photo Paper Luster Letter (8.5 × 11 inches S045516 [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) S045517 17 ×...
  • Page 72 Paper Type Size Part number Sheet count Epson Photo Paper Glossy Letter (8.5 × 11 inches S041649 [216 × 279 mm]) 11 × 17 inches (279 × 432 mm) S041156 13 × 19 inches (330 × 483 mm) S041143 Letter (8.5 × 11 inches S041271 [216 ×...
  • Page 73 Paper Type Size Part number Sheet count Epson Premium Photo Paper Letter (8.5 × 11 inches S041331 Semi-gloss [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) S041327 8 × 10 inches (203 × 254 mm) S041467 Letter (8.5 ×...
  • Page 74 Paper Type Size Part number Sheet count Epson Proofing Paper White 13 × 19 inches (330 × 483 mm) S045115 Semimatte 13 inches (300 mm) × 100 feet S042002 1 roll (30.5 m) 17 inches (432 mm) × 100 feet...
  • Page 75 13 × 19 inches (330 × 483 mm) S041605 17 × 22 inches (432 × 559 mm) S041908 Epson UltraSmooth Fine Art Paper 13 × 19 inches (330 × 483 mm) S041896 17 × 22 inches (432 × 559 mm) S041897 Epson Watercolor Paper Radiant 13 ×...
  • Page 76 Paper Type Size Part number Sheet count Epson Exhibition Canvas Natural 13 inches (330 mm) × 20 feet S045241 1 roll Matte (6.1 m) Epson Exhibition Canvas Natural 13 inches (330 mm) × 20 feet S045396 1 roll Satin (6.1 m) Epson Exhibition Canvas Natural 13 inches (330 mm) ×...
  • Page 77 Paper Type Size Part number Sheet count Epson Premium Glossy Photo 16.5 inches (419 mm) × 100 feet S042076 1 roll Paper (170) (30.5 m) 24 inches (610 mm) × 100 feet S041390 1 roll (30.5 m) 36 inches (914 mm) × 100 feet...
  • Page 78: Borderless Paper Type Compatibility

    Examples of Borderless Paper Types • Epson Singleweight Matte Paper • Epson Doubleweight Matte Paper • Epson Premium Glossy Photo Paper (250) • Epson Premium Semigloss Photo Paper (170) • Epson Premium Glossy Photo Paper (170) • Epson Premium Semimatte Photo Paper (250) •...
  • Page 79: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 80 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties to view your print settings. You see the Main tab of your printer settings window: 4.
  • Page 81 5. If you are using non-Epson paper or media and you need to fine-tune its performance, select the Media Type setting that is closest to the paper you loaded, click the Paper Config button, and adjust the paper configuration options as necessary.
  • Page 82 Advanced B&W Photo Options - Windows Print Quality Options - Windows Color Management Options - Windows Advanced Color Controls - Windows Paper Source Options - Windows Roll Paper Options - Windows Using Layout Manager - Windows Only Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Related tasks...
  • Page 83: Paper Configuration Options - Windows

    Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print. Color Density Adjusts the ink saturation level.
  • Page 84: Advanced B&W Photo Options - Windows

    Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head.
  • Page 85: Print Quality Options - Windows

    white print. Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you add. Brightness Adjusts the overall lightness and darkness of your image.
  • Page 86 Charts and Graphs Intensifies colors and lightens the midtones and highlights of an image. EPSON Standard (sRGB) Increases the contrast in images. Adobe RGB Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB.
  • Page 87: Advanced Color Controls - Windows

    Advanced Color Controls - Windows If you selected Custom as the Mode setting and Color Controls from the dropdown menu, you can click the Advanced button to select detailed settings. The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
  • Page 88: Roll Paper Options - Windows

    Roll Paper (Banner) Selects roll paper loaded in the roll paper holder for a series of continuous images without any margin space between them. Sheet Selects sheets of paper loaded in the sheet feeder. Parent topic: Selecting Basic Print Settings - Windows Roll Paper Options - Windows Select any of the available Roll Paper options.
  • Page 89 • Normal Cut: Creates a margin at the top and bottom of your image. • Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap slightly.
  • Page 90 • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. Auto Rotate Automatically positions the image or file to fit the roll paper. When Auto Rotate is selected, the Roll Width setting becomes active.
  • Page 91: Using Layout Manager - Windows Only

    Using Layout Manager - Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
  • Page 92 You can also place the same print data multiple times as shown here.
  • Page 93 You can place print data in different sizes and orientations to maximize media usage, as shown here.
  • Page 94 You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
  • Page 95 3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in the application. Note: You select the size of the paper you are printing on in a later step. 4.
  • Page 96 6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for more details.
  • Page 97: Selecting Print Layout Options - Windows

    Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox.
  • Page 98: Reduce/Enlarge Options - Windows

    • To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. •...
  • Page 99: Selecting Additional Settings - Windows

    Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Selecting Additional Settings - Windows You can run maintenance utilities and select additional settings that apply to all the print jobs you send to your product.
  • Page 100 • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status.
  • Page 101: Printing Your Document Or Photo - Windows

    • Epson LFP Remote Panel 2 to optimize printer settings and create and manage custom paper configurations. This option is available only if Epson LFP Remote Panel 2 is installed.
  • Page 102 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
  • Page 103: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Saving, Sharing, and Customizing the Printer Settings...
  • Page 104: Saving And Sharing Print Settings - Windows

    Saving and Sharing Print Settings - Windows You can save your print settings so you can use them for future print jobs. 1. Select the print settings you want to save. 2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3.
  • Page 105: Saving And Sharing Media Settings - Windows

    • To import a group of settings, click Save/Del, click Import, select the file you want to use, and click Open. Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for...
  • Page 106: Editing Print Setting Displays - Windows

    3. Verify that your settings are correct, enter a name for the media settings in the Name field, and click Save. Note: If you need to delete a group of settings you have created, select the name of the settings from the list and click Delete.
  • Page 107 You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. •...
  • Page 108: Selecting Default Print Settings - Windows

    5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
  • Page 109: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with Windows Related tasks...
  • Page 110 You see these options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows...
  • Page 111: Changing Automatic Update Options

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
  • Page 112: Selecting Basic Print Settings - Os X

    Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X Selecting Paper Configuration Settings - OS X Selecting Print Layout Options - OS X Managing Color - OS X Sizing Printed Images - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer...
  • Page 113 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 114 6. Select the size of the paper you loaded as the Paper Size setting. • To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also create a custom paper size, but the highest available Output Resolution setting is limited to Fine - 360 dpi.
  • Page 115 You see these settings: 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the media type settings list for details. Note: The Ink setting may change depending on the size and type of paper you select. To avoid changing black ink more often than necessary, set the printer to the type of black ink you usually use on the control panel.
  • Page 116 • Business Graphics: Intensifies colors and lightens the midtones and highlights of an image. Click the Advanced Color Settings tab to use advanced color controls. • EPSON Standard (sRGB): Increases the contrast in images. Click the Advanced Color Settings tab to use advanced color controls.
  • Page 117: Advanced Color Settings - Os X

    When you click the Advanced Color Settings tab, you see one of the screens below depending on the Print Mode you selected. • EPSON Precision Dot You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
  • Page 118 You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target found in the tone color circle.
  • Page 119: Output Resolution Settings - Os X

    Highlight Tonality Controls tonality only in the highlight areas of your image. Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Highlight Point Shift Helps reduce gloss differential on glossy media by adding density to the highlights of your image. Parent topic: Selecting Basic Print Settings - OS X Output Resolution Settings - OS X...
  • Page 120: Selecting Roll Paper Settings - Os X

    Finest Detail Sharpens edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs.) Parent topic: Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings menu.
  • Page 121 You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 9. Select one of the following Auto Cut Settings: • Off: Select this option to cut your prints manually. •...
  • Page 122 • Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap slightly. • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. 10. Select the following settings as necessary: •...
  • Page 123: Selecting Paper Configuration Settings - Os X

    Borderless Paper Type Compatibility Selecting Paper Configuration Settings - OS X If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as necessary. Note: Before adjusting the Advanced Media Control settings, select the Media Type setting that is closest to the paper you are using.
  • Page 124: Advanced Media Control Options - Os X

    Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head.
  • Page 125: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 126: Color Matching Options - Os X

    Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...
  • Page 127: Sizing Printed Images - Os X

    Sizing Printed Images - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. •...
  • Page 128: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options tab. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
  • Page 129: Printing Your Document Or Photo - Os X

    Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status.
  • Page 130 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete.
  • Page 131: Using The Control Panel Menus

    Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Maintenance Menu Settings Paper Menu Settings Printer Setup Menu Settings Printer Status Menu Settings Network Setup Menu Settings Preferences Menu Settings Administrator Menu Settings Accessing the Printer's Menus...
  • Page 132 Setting Options Description Nozzle Check — Prints a nozzle check pattern in the specified location on the media. Head Cleaning All Nozzles Normal Lets you clean all or selected colors (in pairs of two), based Various colors Power on the nozzle check pattern. Select the Normal cleaning first.
  • Page 133: Paper Menu Settings

    The Paper menu lets you modify settings for the current paper, or create and customize paper configurations for up to 10 different types of paper. Setting Options Description Select Paper Type Photo Paper Select the loaded Epson media. Proofing Paper Fine Art Paper Matte Paper Plain Paper Others Custom Paper Lists the custom paper configurations that you have created.
  • Page 134 Setting Options Description Roll Paper Setup Auto Cut Lets you automatically cut roll paper with the built-in cutter. Any auto cut options selected in the printer driver will override this setting. Page Line If Auto Cut is set to Off, lets you print trim lines around images.
  • Page 135 Options Description Select Reference Paper Lets you select the type of paper that is closest to the paper for which you are creating a custom paper configuration: Photo Paper Matte Paper Plain Paper Others No Paper Selected Platen Gap Adjusts the gap between the media and the print head. Standard: select for most media.
  • Page 136 Options Description Paper Feed Adjust Lets you adjust the paper feed if you are unable to resolve banding issues even after head cleaning and alignment. Pattern: prints an adjustment pattern that you can use to adjust the paper feed by selecting the lightest-colored pattern in each row: Value: lets you choose an adjustment between –0.70 and +0.70%.
  • Page 137: Printer Setup Menu Settings

    Parent topic: Using the Control Panel Menus Related references Available Epson Papers Related tasks Loading Roll Paper Creating Paper Configurations Related topics Cutting Roll Paper Cut Sheet Handling Printer Setup Menu Settings The Printer Setup menu lets you configure and monitor various aspects of your product.
  • Page 138 Setting Options Description Paper Size Automatically detects the width of the Check loaded media. Turn off this setting only if the printer displays a paper setting error when media is loaded correctly. Changed settings take effect when you reload paper. Caution: Disabling this setting may cause the printer to print outside the margins of the loaded media and may...
  • Page 139 Quick however, print quality is reduced when you change the ink type. Calibration Lets you use the Epson Color Setting Calibration Utility. Store Held Job When the optional internal print server is installed, enables the printer to skip...
  • Page 140: Printer Status Menu Settings

    — Prints a sheet listing the current printer settings. Calibration Date — Displays the date that the Epson Color Calibration Utility was last run, if applicable. Parent topic: Using the Control Panel Menus Network Setup Menu Settings The Network Setup menu lets you configure your printer's network settings.
  • Page 141: Preferences Menu Settings

    Setting Options Description Restore Settings Returns all network settings to their default values. Parent topic: Using the Control Panel Menus Preferences Menu Settings The Preferences menu lets you customize various display and power settings. Setting Options Description Language Various languages Selects the language used on the control panel display.
  • Page 142 Setting Options Description Change Password — Lets you enter an administrator password that is up to 20 characters long to access the Administrator Menu and the Network Setup menu (depending on the Operational Control setting). Operational Control Network Setup Password Select whether an administrator Required password is required to access the...
  • Page 143 Setting Options Description Format Hard Disk Non-Secure (Quick) Formats the optional internal print server and deletes all stored print jobs. Secure (Quick) You must format an optional internal Secure (Sanitizing) print server that has been used with another printer before using it with your product.
  • Page 144: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 145 2. Replace or reinstall the maintenance box or ink cartridge as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
  • Page 146: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary:...
  • Page 147: Purchase Epson Ink Cartridges

    (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
  • Page 148 Vivid Magenta (VM) T834300 T824300 T804300 Light Black (LK) T834700 T824700 T804700 Green (GR) T834B00 T824B00 T804B00 Light Light Black (LLK) T834900 T824900 T804900 Violet (V) T834D00 T824D00 T804D00 Vivid Light Magenta (VLM) T834600 T824600 T804600 Parent topic: Purchase Epson Ink Cartridges...
  • Page 149: Removing And Installing Ink Cartridges

    Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Note: Replace all expended ink cartridges. You cannot print if any of the ink cartridges are expended or any ink slots are empty.
  • Page 150 5. Press in on the ink cartridge you want to replace. The ink cartridge pops out slightly. 6. Pull out the ink cartridge. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
  • Page 151 7. Remove the new cartridge from the package. Then gently shake the cartridge for about five seconds. Caution: Do not touch the green chip on the cartridge. 8. Insert the new cartridge with the arrow facing up and push it in until it clicks into place. Caution: Do not remove and re-insert cartridges more often than necessary.
  • Page 152: Replacing Maintenance Boxes

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Maintenance Boxes The maintenance box absorbs ink used in maintenance operations such as head cleaning and changing black ink. Replace the maintenance box when you see a message on the LCD screen. (The SC- P8000/SC-P9000 have two maintenance boxes.)
  • Page 153 4. Use the handle on the bottom of the maintenance box to carefully pull it out of the product without tilting the box. 5. Place the used maintenance box in the bag supplied with the new box and seal the bag.
  • Page 154: Switch Black Ink Type

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Switch Black Ink Type Your product comes with Matte Black and Photo Black ink cartridges. Although both cartridges must be installed for your product to work, it can print using only one type of black ink at a time.
  • Page 155: Switching The Black Ink Type

    • Epson Velvet Fine Art Paper • Epson Exhibition Watercolor Paper Textured • Epson Watercolor Paper Radiant White • Epson UltraSmooth Fine Art Paper 325 gsm • Epson Exhibition Canvas Matte • Epson Exhibition Canvas Natural Matte • Epson Photo Quality Self-adhesive Sheets...
  • Page 156 Photo Black Ink Media Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Exhibition Canvas Gloss •...
  • Page 157: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Print Head Maintenance Print Head Alignment Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
  • Page 158: Checking The Nozzles Using A Computer Utility

    5. Select Nozzle Check and press the right arrow button. 6. Press the OK button. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments.
  • Page 159 2. Make sure the correct paper type is selected. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 160: Print Head Cleaning

    6. Check the printed pattern to see if there are gaps in the lines. Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments. Print head is clean Print head needs cleaning 7.
  • Page 161: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure roll or cut sheet paper is loaded in the printer. 2. Make sure the correct paper type is selected. 3.
  • Page 162: Cleaning The Print Head Using A Computer Utility

    Print head is clean Print head needs cleaning 13. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after running three Normal level cleanings, select Power Cleaning as the power level of the cleaning.
  • Page 163 You see a window like this: 5. Click Start to begin the cleaning cycle. When the cleaning cycle is finished, the power light stops flashing and a confirmation screen appears. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
  • Page 164: Print Head Alignment

    • Automatic print head alignment cannot be performed on any transparent or colored paper or on these paper types: Plain paper, Epson Enhanced Matte Posterboard. Manually align from the printer control panel when using these media types.
  • Page 165: Aligning The Print Head Automatically Using The Product Control Panel

    Related concepts Print Head Nozzle Check Print Head Cleaning Aligning the Print Head Automatically Using the Product Control Panel You can automatically align the print head using the control panel on your product. 1. Load roll paper or cut sheet paper in this size or larger: A4 (8.3 × 11.7 inches [210 × 297 mm]). 2.
  • Page 166: Aligning The Print Head Automatically Using A Computer Utility

    Aligning the Print Head Automatically Using a Computer Utility You can automatically align the print head using a utility on your Windows computer or Mac. 1. Make sure roll or cut sheet paper is loaded in the printer. 2. Make sure the correct paper type is selected. 3.
  • Page 167: Aligning The Print Head Manually Using The Product Control Panel

    5. Click Next, then click OK to begin automatic print head alignment. When the automatic head alignment process is complete, your product should be properly aligned. If it isn't, perform a manual head alignment on the printer's control panel. Parent topic: Print Head Alignment Aligning the Print Head Manually Using the Product Control Panel You can manually align the print head using the control panel on your product.
  • Page 168 The alignment sheet prints. Note: When aligning on cut sheet paper, the alignment sheet is printed across multiple pages. Once the first sheet prints, load the next piece of paper. 9. After each alignment sheet is printed, view the LCD screen for instructions on selecting the best square in each pattern set.
  • Page 169: Maintenance

    Maintenance See the instructions in these sections to maintain your printer for optimum results. Cleaning Your Product Replacing the Cutter Cleaning Your Product To keep your product working at its best, you should clean it regularly (about once a month). Note: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 170 6. Gently wipe the light blue areas in the direction indicated by the arrows. Note: Do not touch the gray areas (the rollers or the ink absorption pads) or your prints may be soiled. Caution: Be careful not to touch the gears or ink tubes inside the product. 7.
  • Page 171 8. If paper particles have accumulated in the holes on the platen, use a toothpick or similar tool to push them through. 9. Close the front cover. 10. Use a soft, clean cloth to remove any dust or dirt from the outside of the product. 11.
  • Page 172: Replacing The Cutter

    Replacing the Cutter If you notice that your paper does cut cleanly, you may need to replace the cutter. Note: If the optional SpectroProofer is installed, remove it before replacing the cutter. See the instructions that came with the SpectroProofer for details on removing it from your printer. 1.
  • Page 173 8. Using a Phillips head screwdriver, loosen the screw holding the cutter in place. 9. Carefully remove the cutter from the product. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury. 10.
  • Page 174 11. Tighten the cutter screw securely. 12. Align the cutter cover as shown and press the top corner until it clicks into place. Note: If you removed the optional SpectroProofer, reinstall it. See the instructions that came with the SpectroProofer for details on installing it. 13.
  • Page 175: Moving Or Transporting The Product

    Moving or Transporting the Product Follow the instructions in these sections to prepare and move the printer, and set it back up after moving Moving the Product Short Distances Moving the Product Long Distances Moving the Product Short Distances If you need to move the product a short distance, such as within the same building, you can roll the product on its casters.
  • Page 176: Moving The Product Long Distances

    7. Unlock the front casters. 8. Carefully roll the product to its new location. 9. Lock the front casters. Parent topic: Moving or Transporting the Product Related tasks Removing Roll Paper Storing the Paper Basket Moving the Product Long Distances If you need to move the product a long distance or ship it, you should remove the product from its stand.
  • Page 177 Caution: During transportation and storage, leave the ink cartridges installed to prevent drying out the print head. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove any paper from the product. 5. Close the roll paper cover. 6.
  • Page 178 9. Remove the two wing nuts and washers securing the product to the stand and keep them in a safe place.
  • Page 179 10. Lift the product using the hand grips as shown. Warning: Four or more people are required to lift the product. Caution: Keep the printer level while moving it. 11. If you are shipping the product, repack it in the original box using the packing materials that came with the product.
  • Page 180: Solving Problems

    Ink Cartridge Error Insert a genuine Epson ink cartridge that is approved for use in the printer. Please install the correct ink cartridge. Ink Low The ink is low.
  • Page 181 • Make sure you that you have not loaded transparent or colored media, tracing paper, plain paper, Epson Enhanced Matte Posterboard, or paper that is more than 0.04 inches (1 mm) thick. • Make sure the printer is not exposed to direct, bright light (such as direct sunlight) while performing an automatic print head alignment.
  • Page 182 Turn off the printer, wait for awhile, and turn on the printer again. Then run the firmware update file again. Restart the printer. If the message still appears, contact Epson for support. Command Error The printer driver sent an invalid or incorrect command to the printer.
  • Page 183 If the message still appears, contact Epson for support. To continue printing regardless of the optional internal printer server's status, select Print only from the Hard Disk Unit menu in the printer driver.
  • Page 184 LCD screen message Condition/solution Checking hard disk Data on the optional internal print server is currently being checked. If the results of the check show that data restoration is necessary, the optional internal print server will start the restoration process. This may take up to 20 minutes.
  • Page 185 (error code) Maintenance Request A part used in the printer is nearing the end of its service life. Contact Epson for support and provide them with the displayed maintenance request code. Replace Part The error persists until you replace the requested part.
  • Page 186: Solving Printer Problems

    Where to Get Help Related tasks Removing and Installing Ink Cartridges Selecting Print Layout Options - Windows Related topics Replacing Ink Cartridges Media Handling Using the Auto Take-up Reel Solving Printer Problems Check these sections if you have problems operating your product. Printer Does Not Turn On LCD Screen Shuts Off Parent topic:...
  • Page 187: Nothing Prints

    Nothing Prints Cannot Print Over a Network Print Head Moves But Nothing Prints Red Light Shines Inside the Printer Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. •...
  • Page 188: Print Head Moves But Nothing Prints

    • Try connecting your printer to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your printer from another computer on the network. Parent topic: Solving Printing Problems Related references Network Setup Menu Settings...
  • Page 189: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure paper is loaded in the correct orientation. Load cut sheets vertically. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick. •...
  • Page 190 2. Cut the paper above the paper feed slot.
  • Page 191 3. Check that the pause/cancel light is not flashing and press the load paper button. 4. Rewind the roll paper.
  • Page 192 5. Open the front cover. Caution: Do not touch the ribbon cable inside the printer. 6. Carefully move the print head away from the paper jam.
  • Page 193 Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head may cause a static shock that damages the printer.
  • Page 194 7. Remove the jammed paper. 8. Close the front cover. 9. Turn the printer off and back on again. 10. Cut the edge of the roll paper straight horizontally, then reload the roll paper. Note: Make sure to cut off any jagged or folded sections of paper. Parent topic: Solving Paper Problems Related tasks...
  • Page 195: Cut Sheet Paper Jam Problems

    Cut Sheet Paper Jam Problems If cut sheet paper has jammed in the printer, follow the steps here to clear the jam. 1. Open the front cover. Caution: Do not touch the ribbon cable inside the printer.
  • Page 196 2. Carefully move the print head to the opposite side of the printer from the paper jam. Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head may cause a static shock that damages the printer.
  • Page 197 3. Remove the jammed paper. 4. Close the front cover. 5. Turn the printer off and back on again. 6. Reload the paper, making sure it is not skewed. Parent topic: Solving Paper Problems Related tasks Loading Cut Sheets Loading Thick or Large Cut Sheets...
  • Page 198: Paper Does Not Collect In The Basket Or Is Creased

    Paper Does Not Collect in the Basket or is Creased If paper does not collect correctly in the paper basket, try these solutions: • If paper does not collect in the basket, gently press on the paper basket as paper is ejected from the printer.
  • Page 199: Overall Print Quality Is Poor

    • Align the print head. • Make sure you are using genuine Epson ink cartridges. If you use non-Epson ink cartridges, the print result may be faint or the color of the printed image may be inaccurate because the remaining ink level is not correctly detected.
  • Page 200: Lines Are Misaligned

    Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Purchase Epson Ink Cartridges Related references Print Quality Options - Windows Color Management Options - Windows Output Resolution Settings - OS X Advanced Color Settings - OS X...
  • Page 201: Margins Appear In Borderless Prints

    • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the loaded paper and smear ink on the back of the print.
  • Page 202: Too Much Ink Is Consumed

    Selecting Paper Configuration Settings - OS X Where to Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice.
  • Page 203 Purchase Supplies and Accessories You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or epson.ca (Canada), or call 800-GO- EPSON (800-463-7766). Parent topic: Solving Problems...
  • Page 204: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
  • Page 205: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 206 Cut sheet paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) A2 (16.5 × 23.4 inches [594 × 841 mm]) A1 (23.4 × 33.1 inches [594 × 841 mm]) A0 (33.1 ×...
  • Page 207: Printable Area Specifications

    (914 mm) long SC-P8000/SC-P9000: Non-standard sizes between 7.2 inches (182 mm) and 44 inches (1118 mm) wide, and between 11.7 inches (297 mm) and 62.2 inches (1580 mm) long Thickness 0.003 to 0.06 inches (0.08 to 1.5 mm) Thick paper: 0.02 to 0.06 inches (0.5 to 1.5 mm) Roll paper Core size 2 inches (51 mm) and 3 inches (76 mm)
  • Page 208 Cut sheet paper Note: When printing borderless, the left and right margins are 0. Left/right/bottom margin: 0.12 inch (3 mm) minimum Top margin: 0.55 inch (14 mm) minimum SC-P6000/SC-P7000: Printable width: 10 inches (254 mm) to 24 inches (610 mm) SC-P8000/SC-P9000: Printable width: 10 inches (254 mm) to 44 inches (1118 mm) Printable length: 11 inches (279 mm) to 62.2 inches (1580 mm)
  • Page 209 Printable width: 10 inches (254 mm) to 44 inches (1118 mm) * For these paper types the default top and bottom margins are 0.8 inch (20 mm): Epson Premium Glossy Photo Paper (250), Epson Premium Semigloss Photo Paper (250), Epson Premium Luster Photo...
  • Page 210: Ink Cartridge Specifications

    ** The maximum printable length using the Epson driver is 49.2 feet (15 m). To print longer images, you need to use third-party banner printing software. Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
  • Page 211: Dimension Specifications

    Temperature In transit (unopened): –4 to 140 °F (–20 to 60 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 4 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references...
  • Page 212: Electrical Specifications

    Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current Power consumption SC-P8000/SC-P9000: Printing: 75 W (ISO/IEC24712) Ready mode: 19 W Sleep mode: 2.0 W Power off mode: 0.5 W or less SC-P6000/SC-P7000: Printing: 65 W (ISO/IEC24712)
  • Page 213: Interface Specifications

    Humidity Operating: 20 to 80% RH (non-condensing) Operating (recommended): 45 to 60% RH Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications USB Interface Hi-Speed USB-Compatible with the Universal Serial Bus Specifications Revision 2.0 Network Interface 10BASE-T/100BASE-TX /1000BASE-T Parent topic: Technical Specifications Safety and Approvals Specifications...
  • Page 214: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
  • Page 215 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
  • Page 216: Ink Cartridge Safety Instructions

    Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply. Click here for details. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. •...
  • Page 217: Fcc Compliance Statement

    Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 218 If you desire to receive the source code above, please contact Epson support. You shall comply with the license terms of each open source software program. 3) The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 219 Bonjour License This printer product includes the open source software program "Bonjour" which applies the terms and conditions provided by owner of the copyright to the "Bonjour". Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP".
  • Page 220 Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code of the Bonjour Programs, contact Epson support. You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License Version1.2 or its latest version.
  • Page 221 (b) any new file or other representation of computer program statements that contains any part of Covered Code. 1.7 "Original Code" means (a) the Source Code of a program or other work as originally made available by Apple under this License, including the Source Code of any updates or upgrades to such programs or works made available by Apple under this License, and that has been expressly identified by Apple as such in the header file(s) of such work;...
  • Page 222 (b) You must duplicate, to the extent it does not already exist, the notice in Exhibit A in each file of the Source Code of all Your Modifications, and cause the modified files to carry prominent notices stating that You changed the files and the date of any change; and (c) If You Externally Deploy Your Modifications, You must make Source Code of all Your Externally Deployed Modifications either available to those to whom You have Externally Deployed Your Modifications, or publicly available.
  • Page 223 6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or liability obligations and/or other rights consistent with the scope of the license granted herein ("Additional Terms") to one or more recipients of Covered Code. However, You may do so only on Your own behalf and as Your sole responsibility, and not on behalf of Apple or any Contributor.
  • Page 224 POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to You for all damages (other than as may be required by applicable law) under this License exceed the amount of fifty dollars ($50.00).
  • Page 225 13.1 Government End Users. The Covered Code is a "commercial item" as defined in FAR 2.101. Government software and technical data rights in the Covered Code include only those rights customarily provided to the public as defined in this License. This customary commercial license in technical data and software is provided in accordance with FAR 12.211 (Technical Data) and 12.212 (Computer Software) and, for Department of Defense purchases, DFAR 252.227-7015 (Technical Data - - Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or Computer Software...
  • Page 226 Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais. EXHIBIT A. "Portions Copyright © 1999-2003 Apple Computer, Inc. All Rights Reserved. This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple Public Source License Version 2.0 (the 'License').
  • Page 227: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 228: A Note Concerning Responsible Use Of Copyrighted Materials

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

This manual is also suitable for:

Surecolor p7000Surecolor p8000Surecolor p9000

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