Honeywell Dolphin CT50 User Manual
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Honeywell Dolphin CT50 User Manual

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Dolphin CT50 & CT50h
Mobile Computer
with Android™ 4.4 Operating System
User Guide
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Summary of Contents for Honeywell Dolphin CT50

  • Page 1 Dolphin CT50 & CT50h Mobile Computer with Android™ 4.4 Operating System User Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 3: Table Of Contents

    ....... . 1 About the Dolphin CT50 Mobile Computer ....... . 2 About the Battery .
  • Page 4 Download Honeywell Launcher ........
  • Page 5 Load a Certificate ........67 Disable or Remove Certificates......67 Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 6 Physical and Environmental Specifications ....... 80 Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 7: Customer Support

    Return Material Authorization number (RMA #) before you return the product. To obtain warranty or non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record. Limited Warranty For warranty information, go to www.honeywellaidc.com and click Resources >...
  • Page 8 Customer Support viii Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 9: About The Computer Features

    About the Computer Features This chapter introduces the Dolphin® CT50 and CT50h Healthcare Mobile Computers with the Android 4.4 operating system. Use this chapter to learn about the basic computer features, functions, and accessories.

  • Page 10: About The Dolphin Ct50 Mobile Computer

    Chapter 1 — About the Computer Features About the Dolphin CT50 Mobile Computer The Honeywell Dolphin CT50 Mobile Computer is an enterprise-focused smartphone that uses the Android operating system to provide reliable and secure management of corporate data and wireless communications.
  • Page 11 Chapter 1 — About the Computer Features Scan buttons Volume buttons Touch panel Navigation panel Front View of the CT50 Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 12 Chapter 1 — About the Computer Features Scanner window Good Read LED Power button Battery status LED Top View of the CT50 Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 13 Chapter 1 — About the Computer Features Camera lens Camera button Battery door latch microSIM and microSD door Battery Back View of the CT50 Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 14: About The Battery

    Use only the battery designed for your model of computer. Honeywell recommends that you keep the battery charged at all times to prevent data loss. When you change the battery, the computer automatically goes into a power-off state and then cold boots.

  • Page 15: Change The Battery

    1 Save your files and close any open applications. 2 Press and hold the Power button. This screen appears: 3 Tap Power off. 4 When prompted that the computer will shut down, tap OK. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 16 5 Disconnect the handstrap from the bottom of the computer. If you have a CT50h, you do not have a handstrap. 6 Press and slide the battery door toward the bottom of the computer to unlock the door. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 17: About The Battery Status Icon

    The battery is critically low. You need to replace the battery now. The computer is connected to external power and the battery is charging. There is a battery error. Install another battery. If the problem persists, call Honeywell Technical Support. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 18 Battery level is more than 20% Steady amber Battery level is between 0% and 60% Blinking green Battery level is between 60% and 95% Steady green Battery level is above 95% Either Blinking red Battery error Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 19: Change The Battery Status Led Behavior

    Battery level is 90% or more 1 Tap All Apps > Settings > Battery LED. 2 Select one of these options: • Default Battery LED • HSM Battery LED (Out-of-Box setting) • No Battery LED Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 20: Check The Battery Level

    For usage details, tap one of the apps or services in the list. About Battery Life and Conservation If you store the batteries outside of the computer for long periods of time, they slowly discharge. Honeywell recommends storing the battery in a charger to maintain battery performance. Battery Conservation Tips...

  • Page 21: Battery Recommendations And Safety Precautions

    • Avoid dropping the battery or computer. If you suspect that the battery or computer is damaged, send it to Honeywell service center for inspection. • Replace this battery only with another model CT50-BTSC battery.

  • Page 22: Power On The Computer

    Note: Once you complete the Setup Wizard, the Welcome screen no longer appears when you power on the computer. You will now see the Lock screen each time you power it on. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 23: Unlock The Screen

    Drag the lock toward any edge of the screen to unlock it. After you start using the computer, you should set a password to protect the computer. Tap All Apps > Settings > Security. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 24: About The Good Read Led

    “Scan a Bar Code” on page Good Read LED Good Read LED Descriptions LED Color Description Green Good read of a bar code. Blinking green The data collection engine is processing or starting Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 25: Configure The Screen Backlight

    Note: This method of adjusting the volume only affects the volume of ringtone and notification sounds. To change the volume for other sounds, open the Settings app and tap Sound > Volumes. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 26 Chapter 1 — About the Computer Features 1 Press one of the buttons on the right side of the computer. The Volume slider appears. 2 Press the buttons or adjust the slider to change the volume. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 27: Enable Vibrate Mode

    You can switch to Vibrate mode and disable the speaker if necessary for your working environment. 1 Press and hold the Power button. The power options screen appears. 2 Tap to turn on Vibrate mode. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 28: Audio Settings

    Select to enable audio sounds when you use the touch screen. Screen lock sound Select to enable an audio tone when the screen is locked. Vibrate on touch Select to enable vibrate mode when you touch the screen. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 29: Insert A Microsd Card

    Insert a microSD Card You can use a microSD card to increase file storage capacity or to install software. Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with the computer for maximum performance and durability.
  • Page 30 4 Lift up on the edge of the battery and remove it from the computer. 5 Press down on the SD card door and slide it toward the top of the computer to open it. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 31 8 Insert the battery into the computer. 9 Press in on the battery door and slide it into the locked position. 10 Replace the handstrap. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 32: How To Transfer Files

    Depending on the associated application, a choice of applications may be available to open the file. 1 Touch All Apps > Power Tools > File Browser 2 Touch a folder name or file name to open it. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 33: Accessories For The Computer

    The vehicle dock also contains a USB host port. (Not supported for CT50h) Quad Charger Use the quad charger to charge up to four (Model CT50-QBC) batteries. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 34 Use the holster to carry the computer hands- (Not supported for CT50h) free in the work environment. You can choose between three different holsters. Belt Clip Use the belt clip to carry the computer attached to your belt. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 35: About The User Interface And Applications

    About the User Interface and Applications Use this chapter to learn about the Android user interface and how to interact with the screen. You can also use this chapter to learn about the Honeywell applications on the computer.

  • Page 36: About The User Interface

    App icons in the tray are visible on the Home screen. The All Apps icon is in the center of the Favorites tray. Search bar Search the internet or the computer using Google. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 37: Navigation And Function Buttons

    Description Icon Description Pending calendar event Sound is turned off Pending alarm and Vibrate mode is turned on Alarm is set New text message or Battery charge is at 100% multimedia message Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 38: Remap A Button

    2 Touch to button you want to remap. 3 Tap KEYS or APP to view the available functions. 4 Select the function you want to assign to the button. The function you selected now appears under the button name. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 39: View Notifications

    2 To respond to a notification, touch it. The associated app opens so that you can respond. • To dismiss a notification, swipe it sideways. • To dismiss all notifications, tap in the top right corner. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 40: Customize The Home Screen

    2 Tap a suggestion to search for it immediately, or touch its arrow just to add the term to the search field without starting to search. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 41: About Screen Gestures

    1 Start the Settings app. 2 Tap Date & time. 3 Clear the check box for Automatic time zone. 4 Tap Select time zone and select the time zone for your location. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 42: About Honeywell Applications

    Radio Information, Battery Information, Memory Information, and Scanner Information. EZConfig Configure device and applications efficiently with bar code and configuration files. EZConfig View and edit the configuration(.xml) Editor files and update settings. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 43: Download Honeywell Launcher

    Launcher for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license. For more information on Honeywell Launcher, see the Launcher for Android User Guide available for download from www.honeywellaidc.com. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 44: Unlock Developer Options

    Developer options appears in the System menu. 1 Start the Settings app. 2 Tap About phone. 3 Tap Build number seven times. A popup message appears informing you that you are now a developer. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 45: About The Scanner

    About the Scanner Use this chapter to understand how to scan bar codes and how to configure the scanner.

  • Page 46: About The Scanner

    You can easily discard all changes you made to the Default profile and restore the default values. Note: When you select to restore the default values of one of the settings, it also restores the default values of all settings within the profile. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 47: Scanners Default Settings

    Substitutions occur within the Prefix string values as follows: • \r is replaced by 13 • \n is replaced by 10 • \t is replaced by 9 • \\ is replaced by ‘\’ Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 48 Launches an application listening for the intent: Intent action: “com.honeywell.scantointent.intent.action.” + ACTION Intent extra “com.honeywell.scantointent.intent.extra.DATA” contains the remainder of the bar code data after the first ‘$’ character. Corresponds to BarcodeReader property: PROPERTY_DATA_PROCESSOR_SCAN_TO_INTENT Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 49: Symbology Settings

    Disabled EAN-13 Enabled Aztec Enabled China Post Disabled Codabar Enabled Codablock A Disabled Codablock F Disabled Code 11 Disabled Code 93 Disabled Composite Disabled Han Xin Disabled IATA 2 of 5 Disabled Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 50: Decode Settings

    When enabled, the scanner will only decode a bar code is part of it is at the center of the aimer. Although you can adjust the Window dimensions, Honeywell recommends leaving the settings at 50 to define the “center” area for the bar code.

  • Page 51: Imager/Trigger Settings

    The notification consists of a red blink of the Good Read LED, an error beep, and an optional short vibration. Vibrate Enabled Enables or disables whether the computer Disabled vibrates when there is a good or bad read. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 52: Scan A Bar Code

    Make sure the entire bar code is inside of the illumination frame. When the scanner successfully reads a bar code, you hear a high beep and the Good Read LED turns on briefly. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 53: Use The Phone

    Use the Phone You can use the phone feature to make and receive phone calls as well as transmit data through wireless wide-area networks (WWANs). The WWAN radio is not supported on the Dolphin CT50h Healthcare Mobile Computer. The CT50h supports voice calls and texting through VOIP application software provided by third- party software vendors.

  • Page 54: About The Phone

    The Flexible Network Radio is a software-defined radio (SDR) that can be configured for CDMA or UMTS depending on your wireless communication needs. Honeywell supports Verizon in the United States (only) as a CDMA network carrier. For other carriers, contact Honeywell Technical Support.
  • Page 55 Chapter 4 — Use the Phone 5 Lift up on the SIM and MicroSD door. 6 Press down and slide the SIM door toward the top of the computer to open it. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 56 8 Close the SIM card door and slide it toward the bottom of the computer to secure it. 9 Replace the battery, reconnect the handstrap, and press the Power button to turn on the computer. The phone is now ready to use. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 57: Activate The Cdma Phone

    WWAN radio after activation. CDMA settings persist through a factory data reset. The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Honeywell representative can guide you through the process. In general, you activate the CDMA phone as follows: 1 Contact your wireless provider and give the provider the MEID for the computer.

  • Page 58: Answer The Phone

    1 Swipe down from the top of the screen to view your notifications. The voicemail notification shows the number of unread messages and a number to dial. 2 Touch New voicemail. The phone dials the number. Follow the instructions to retrieve your messages. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 59: Set Your Voicemail Number

    You can customize settings for the phone, including the ringtone, voicemail options, keypad tones, internet call settings, and other options. 1 Tap 2 Tap and then tap Settings. The Call settings menu appears. 3 Change phone settings as necessary. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 60 Chapter 4 — Use the Phone Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 61: Use The Camera

    Use the Camera Use this chapter to learn how to take pictures and record videos with the color camera.

  • Page 62: About The Color Camera

    1 Press the Camera button or tap All Apps and then tap Camera 2 Using the screen as a viewfinder, move the computer until you see the image you want to capture. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 63: Record A Video

    1 Press the Camera button or tap All Apps and then tap Camera 2 Tap 3 Tap to view the options for video. 4 Tap the grid or the flash icon to turn the option on or off. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 64 Chapter 5 — Use the Camera Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 65: Configure The Computer

    Configure the Computer Use this chapter to learn how to configure the computer. You will also find information on how to configure network communications and wireless security.

  • Page 66: How To Configure The Computer

    The Settings app is located in the All Apps menu. • Tap All Apps > Settings. About the Structure of the Settings App Use this section to learn about the structure of the Settings app so you can find parameters quickly. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 67 Settings for the phone and notification sounds, including tones and volume. Display Settings for the display brightness, wallpaper, sleep timeout, font size, and screen auto-rotation. Storage Shows the remaining amount of storage. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 68 APP and system troubleshooting. Scanning Configures the computer imager. For help, see “Change the Scanner Settings” on page Enables the web interface settings and lets you set a applications port. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 69 Configure the printing options. Developer options Enables developer-specific options such as USB debugging and SD card protection. About phone Provides information about your computer such as battery status, model number, and Android version. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 70: About Network Communications

    By default, the 802.11 radio is disabled. 1 Start the Settings app and slide the Wi-Fi switch on. When the switch turns blue, tap Wi-Fi. A list of discovered networks appears. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 71: Configure Proxy Settings For A Wi-Fi Network

    If you need to connect to network resources through a proxy server, you can configure settings for the proxy server for each Wi-Fi network you add. By default, the Wi-Fi networks you add are not configured to connect through a proxy server. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 72: Disable Wi-Fi Notifications

    Ethernet is enabled. 4 Tap Ethernet. The Ethernet list shows the name of the current Ethernet connection. By default, the computer assumes a DHCP connection, and that your network has assigned an IP address Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 73: How To Connect To Virtual Private Networks

    4 Tap the name of the VPN in the list, and enter any necessary credentials when prompted. 5 Tap Connect. The computer connects to the VPN, and a Status icon and notification appear. To disconnect from the VPN, tap the notification. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 74: Edit Vpn Information

    • LEAP • Honeywell recommends WPA2 security with PSK (Personal) or 802.1x (Enterprise) key management. Before you set security, you need to enable the radio, set the date, and set the SSID on your computer. To use 802.1x security, you need to load a root certificate on your computer.

  • Page 75: Load A Certificate

    Remove (for User certificates). If necessary, you can enable a disabled System certificate from this location. If you remove a User certificate, you must install it again to enable it. 4 Tap OK. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 76: About Bluetooth Communications

    1 Start the Settings app. 2 If Bluetooth is off, slide the Bluetooth switch on. 3 Tap Bluetooth. A list of available Bluetooth devices appears. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 77 Paired Devices at the top of the list. 6 To disconnect a paired device, tap the Quick Settings icon next to the device name and then tap Unpair. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 78: Configure Bluetooth Settings

    1 Open the Settings app and tap Bluetooth. 2 Tap the Settings icon in the Paired Devices list. 3 To rename the device, tap Rename, type the new name, and then tap • To disconnect the device, tap Unpair. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 79: About Serial And Usb Communications

    For information on these accessories, contact your local sales representative. If you have a problem with your PC recognizing the USB device, you can download and install the Honeywell-aidc-usb-driver. The driver is part of the Honeywell_MobilitySDK_Android software .zip file. The SDK is available from www.honeywellaidc.com...
  • Page 80 (such as account information and credentials) and running custom smart card applets. Note: Sleep Mode (Suspend Mode) and the screen lock temporarily turns the NFC radio off. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 81: Manage And Maintain The Computer

    Manage and Maintain the Computer Use this chapter to understand how to upgrade software, reset the computer, and maintain the computer...

  • Page 82: How To Upgrade The System Software

    Reset: Restarts the computer and goes through the initialization process. • Clean boot: Completely erases the computer memory, including all applications and data files, except those in the Flash File Store or any removable storage. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 83: Reset The Computer

    Caution: A clean boot erases the memory on the computer, including all applications and data files with the exception of the information in the Flash File Store or any removable storage. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 84: Clean The Computer

    Opening the computer will void the warranty and may cause damage to the internal components. Note: Honeywell recommends that you must leave the battery installed when you clean the computer. Leaving the battery installed helps prevent fluids from entering the computer through the microSIM card and microSD card connectors.
  • Page 85 3 Wipe off the scanner window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. 5 Let the computer completely air dry before using again. Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 86 Chapter 7 — Manage and Maintain the Computer Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 87: Specifications

    Specifications...

  • Page 88: Physical And Environmental Specifications

    -30 °C to 70 °C (-22 °F to 158 °F) For maximum battery life, store at 23 °C (73 °F) at 50% charge. Relative humidity 0% to 95% non-condensing (operating): Environmental rating: IP67, Category 1 Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 89 Protects against Sani-Cloth®, Super Sani- Cloth® Wipes, and Virex 256 Screen Specifications 4.66-inch TFT color LCD with backlight, 720p HD, outdoor viewable touch screen. Language Support World-wide English, French, German, Italian, Spanish, Simplified Chinese, Traditional Chinese. Dolphin CT50 and CT50h Mobile Computer User Guide...

  • Page 90: Bar Code Symbologies Supported

    Interleaved 2 of 5 • ISBN • ISBT 128 • Matrix 2 of 5 • MSI Plessey • EAN.RCC (RSS-14) • RSS Limited • RSS Expanded • Telepen • Trioptic Code • UPC-A • UPC-E Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 91 • TLC39 • OCR-A • OCR-B Postal Codes • Australian Post • Canadian Post • KIX (Netherlands Dutch) Post • Japanese Post • British Post • Planet Code • Postnet • UsIntelligent Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 92 1.1 (2.8) 13.0 (33.0) 11.9 (30.2) 100% UPC 1.8 (4.6) 16.5 (41.9) 14.7 (37.3) 6.7 mil PDF 417 1.8 (4.6) 7.3 (18.5) 5.5 (14.0) 10 mil DataMatrix/Aztec 2.1 (5.3) 8.0 (20.3) 5.9 (15.0) Dolphin CT50 and CT50h Mobile Computer User Guide...
  • Page 94 Honeywell www.honeywellaidc.com Copyright © 2016 Honeywell International Inc. All rights reserved. Dolphin CT50 and CT50h Mobile Computer for Android User Guide *CT50AND-ENUS-UG* P/N CT50AND-ENUS-UG Rev B...

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