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Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. 6824 Mobile Full Page Printer User Manual...
The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble the battery, heat above 100 °C (212 °F), or incinerate. Dispose of any used batteries according to the instructions. 6824 Mobile Full Page Printer User Manual...
Repair. Contact your service center to obtain a Return Material Authorization number (RMA #) before you return the product. To obtain warranty or non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record.
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6824 Mobile Full Page Printer User Manual viii...
Chapter 1 – About the Printer About the 6824 Mobile Full-Page Printer The 6824 is a rugged, mobile printer that can print full-size (8.5” x 11”) receipts on 3-ply tractor-feed paper. The printer is available in fixed and portable models and includes these features: •...
Use the next illustrations to locate printer features. External Features (Fixed mount printer) 6824 (Fixed Model) External Features Callout Feature Control panel Output slot Bluetooth/Serial mode switch Computer holder Fuse holder Power connector External media feed slot 6824 Mobile Full Page Printer User Manual...
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Chapter 1 – About the Printer External Features (Portable printer with 50-sheet tray shown) 6824 (Portable Model) External Features Callout Feature Low Battery indicator Fuse holder Output slot Control panel Power connector Computer holder Bluetooth/Serial mode switch 6824 Mobile Full Page Printer User Manual...
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Chapter 1 – About the Printer Internal Features (Fixed and portable printers) 6824 Internal Features (Fixed and Portable models) Callout Feature Pinfeed holders Mechanism tabs Printhead gap adjustment Ribbon cartridge Control Panel 6824 Mobile Full Page Printer User Manual...
On: No paper is loaded and printer is empty. Blinking: Printer error. Off: No error. Printer is operating normally. TRACTOR indicator On: Paper is loaded. Blinking: Printer is receiving data for a firmware upgrade. Off: Paper is not loaded. 6824 Mobile Full Page Printer User Manual...
The printhead temperature is too hot or too cold error (less than -40 °C or more than 150 °C). To FAULT: Blinking every half second recover, turn off the printer to allow the printhead TRACTOR: On to cool down. 6824 Mobile Full Page Printer User Manual...
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FAULT: Blinking every half second and then the printer enters initial program TRACTOR: Blinking every half loading mode. In this mode, the printer will not second function normally. For more information, see “Recover From a Font Error.” 6824 Mobile Full Page Printer User Manual...
Chapter 1 – About the Printer Mount the Fixed Printer The fixed model of the printer includes mounting holes so you can install the printer in a vehicle with an installation plate. 28.4 cm 21.1 cm 6824 Mobile Full Page Printer User Manual...
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Chapter 1 – About the Printer 6824 Mobile Full Page Printer User Manual...
Set Up the Printer This chapter explains how to load paper and ribbon, print a configuration page and printer test pages, adjust the print quality, and install a mobile computer.
2 Place up to 50 sheets of paper (or up to 200 sheets for the 200-sheet paper tray) in the printer. Leave the first sheet of paper sticking out of the printer. 6824 Mobile Full Page Printer User Manual...
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Chapter 2 – Set Up the Printer 3 Carefully tilt the printer mechanism back into the case. The first sheet of paper should be threaded between the back of the mechanism and the printer case. 6824 Mobile Full Page Printer User Manual...
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Chapter 2 – Set Up the Printer 4 Close the printer lid. 5 Press POWER/SLEEP. The printer turns on. 6 Press LOAD/FF. The printer feeds the paper through the slot and is ready to print. 6824 Mobile Full Page Printer User Manual...
2 Lift the tab to unlock it. You should hear a click sound. 3 Slide the pinfeed holder left or right as needed to fit your paper. 4 Press the tab down to lock the holder in place. 5 Load the paper. 6824 Mobile Full Page Printer User Manual...
2 Open the top of the printer. 3 Feed the top sheet of the media into the printer through the external feed slot. 4 Install the paper onto the pinfeed holders as usual. 6824 Mobile Full Page Printer User Manual...
When the print quality becomes unacceptably light, replace the ribbon cartridge before continuing to print. Note: Before you begin, turn the printer off. 1 Open the printer lid. 2 If necessary, slide the printhead out from behind the control panel. 6824 Mobile Full Page Printer User Manual...
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6 Squeeze the side tabs and press the cartridge down into the printhead. 7 Release the tabs and gently rock the cartridge from side to side to make sure the tabs are seated in the clamps. 6824 Mobile Full Page Printer User Manual...
Power port location (Fixed mount printer, portable printer with 200-sheet paper tray) Power port location (Portable printer with 50-sheet paper tray) 2 Connect the external power supply to an AC power source. 6824 Mobile Full Page Printer User Manual...
1 Remove the four screws that fasten the computer holder to the printer. 2 Lift the computer holder out of the printer case. Be careful not to disconnect the wiring. 6824 Mobile Full Page Printer User Manual...
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4 Insert the battery into the bay, contact end first. Make sure the contacts are on the bottom, facing the side closest to the wiring. 5 Press the battery down into the bay until it snaps into place. 6824 Mobile Full Page Printer User Manual...
2 Squeeze the battery clip and lift it away from the battery bay. 3 Insert the battery into the bay, contact end first. Make sure the contacts are on the bottom, on the end closest to the printer lid. 6824 Mobile Full Page Printer User Manual...
Note: Charging the battery requires a 24 VDC vehicle power system, or the external power supply. 12 VDC vehicle power systems will not charge the battery. Using the printer while the battery is charging extends the amount of time needed to fully charge the battery. 6824 Mobile Full Page Printer User Manual...
How to Connect the Printer to Vehicle Power You need these accessories to install the 6824 printer in a vehicle: • Printer installation kit, P/N 203-242-101 or 203-242-102. Includes all of the hardware for connecting the battery cable directly to the vehicle battery, including adjustable wire clamps to secure the cable in place.
2 Use the computer to push the slide towards the fuse holder. 3 Lower the bottom end of the computer into the computer holder. 4 Slide the computer into the docking connector. The movable slide holds the computer in place. 6824 Mobile Full Page Printer User Manual...
) or Serial (|O|O|). Note: When you switch between Bluetooth and serial modes, you need to restart the printer. Note: For serial communications, the computer must be installed in the printer computer holder. 6824 Mobile Full Page Printer User Manual...
If the printer is connected to a vehicle electrical system, do not start or stop the vehicle engine while you are printing. • Do not overload the paper tray or paper jams will occur. 6824 Mobile Full Page Printer User Manual...
You can also use the application to upload fonts and firmware to the printer. For more information, contact Honeywell Technical Support. Download and Install the Printer Configuration Utility To download the Printer Configuration Utility, contact Honeywell Technical Support. Connect the Printer to a PC To configure the printer or update the firmware, you need to connect the printer to a Bluetooth-enabled PC.
To use the Configuration Utility, you need a Bluetooth connection between your PC and the printer. Note: Changes are stored in printer memory and retained after the printer is turned off. 1 On your PC, start the Printer Configuration Utility. 6824 Mobile Full Page Printer User Manual...
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5 Click Set 6824 Configuration. Click OK to close the success message. Note: You can change multiple settings in each tab before you click Set 6824 Configuration, but your changes are lost if you click another tab before you click Set 6824 Configuration.
858 (Latin-1 with Euro symbol) • 863 (Canadian French) • 864 (Arabic) • 866 (Russian/Cyrillic) Typeface Character print quality: DRAFT • DRAFT • LETTER QUALITY This setting corresponds to ESC “x” (Select LQ or Draft). 6824 Mobile Full Page Printer User Manual...
12 CPI: 12 characters per inch. Corresponds to ESC “M”, Select Elite Pitch. Vertical Pitch Sets vertical pitch: 6 LPI • 1 to 12 LPI: Specified in lines per inch. • 1 to 4 LPCM: Specified in lines per centimeter. 6824 Mobile Full Page Printer User Manual...
Changing the serial connection settings will prevent Bluetooth from operating correctly. Restoring the default serial connection settings also restores Bluetooth connectivity. To restore the default settings, press and hold READY the next time you turn the printer on. 6824 Mobile Full Page Printer User Manual...
The printer configuration page includes these items: • Printer serial number • Engine serial number • Printer configuration number • Firmware (F/W) version • Bootloader version • Font version • Total pages (printed) • Printhead pin check pattern 6824 Mobile Full Page Printer User Manual...
When the error count reaches this value, the value does not increase and does not reset. Error Log Definitions Error Type Description Serial Serial interface communication error Head-T Head temperature error Insi-T Inside temperature error HD-Jam Head jam error System System error 6824 Mobile Full Page Printer User Manual...
The printing test uses three sheets of paper. 1 Press and hold READY/CLEAR, and then press POWER/SLEEP to turn off the printer. 2 Press POWER/SLEEP to turn on the printer, and then immediately press and hold LOAD/FF. 6824 Mobile Full Page Printer User Manual...
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3 Release LOAD/FF. After a few seconds, the printer starts the printing test: To pause the printing test, press READY/CLEAR. Press READY/CLEAR again to resume the printing test. 4 After the printing test is complete, turn off the printer to exit the test mode. 6824 Mobile Full Page Printer User Manual...
2 Try a test print. If the print is too light, set the lever to a lower number to darken the print. If the paper jams frequently, set the lever to a higher number. For more information, see the next section, “Recommended Printhead Gap Settings.” 6824 Mobile Full Page Printer User Manual...
40 to 64 .051 to .082 .206 to .351 2.2 or 3.0 Middle 40 to 64 .051 to .082 Middle 40 to 64 .051 to .082 Bottom 40 to 81 .051 to .104 6824 Mobile Full Page Printer User Manual...
Utility. • Firmware files can be downloaded from honeywellaidc.com. • For more information on obtaining fonts, contact Honeywell Technical Support. To use the Configuration Utility, you need a Bluetooth connection between your PC and the printer. Caution: Do not disconnect or turn off the printer while files are being uploaded.
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Connect. When the utility connects to the printer, the Printer Information section is updated. If an “Invalid COM number” error message appears, see “Troubleshoot the Connection.” 6824 Mobile Full Page Printer User Manual...
3 Press and hold READY/CLEAR, and then press POWER/SLEEP to turn the printer off. 4 Press POWER/SLEEP to turn on the printer, and then immediately press and hold READY/CLEAR, ALT, PARK, and LOAD/FF. This enables initial program loading (IPL) mode. 6824 Mobile Full Page Printer User Manual...
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9 Click Update Printer. Progress messages appear periodically, and a success message appears when the firmware upload is complete. Click OK to close the message. The printer reboots and the Configuration Utility disconnects from the printer. 6824 Mobile Full Page Printer User Manual...
Note: Font errors are not common, and typically occur when you are trying to upload an incorrect or unsupported font. Before you follow this procedure, be sure you have a known good font file. 1 On your PC, start the Printer Configuration Utility. 6824 Mobile Full Page Printer User Manual...
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Printer Information section is updated. If an “Invalid COM number” error message appears, see “Troubleshoot the Connection.” 3 Click the Fonts and Firmware tab. 4 In the Type list, select FONT. 6824 Mobile Full Page Printer User Manual...
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5 Click the Browse button (...), browse to the font file, and double-click the file. The path appears in the File field. 6 Click Update Printer. A success message appears when the upload is complete. Click OK to close the message. 6824 Mobile Full Page Printer User Manual...
1 year at -20 °C to 20 °C (-4 °F to 68 °F) Battery: 14.4 V, 4S2P Li-ion, 5200 mAh Battery charge time: 5 hours (0 to 40 °C charge environment) when connected to external 24 V power source 6824 Mobile Full Page Printer User Manual...
Set to the top line Underline Disabled Unidirectional printing Disabled User-defined character set Removed Zero print option Zeros printed without a slash Auto Feed configuration CR added at end of line without LF Protocol XON/XOFF 6824 Mobile Full Page Printer User Manual...
This table lists the caliper of forms by number of plies. Caliper Breakdown Number of Plies Target Maximum 1-ply (20 lb) 2ply (15 and 16 lb) 3-ply (14, 15, and 16 lb) 10.2 6824 Mobile Full Page Printer User Manual...
The Paper End Detection line indicates the point where the Paper Out sensor detects the bottom edge of the paper. • Area 3 represents the distance between the Paper End Detection position and the bottom edge of the page. 6824 Mobile Full Page Printer User Manual...
Disable printing of codes 128–159 ESC “<” Select unidirectional printing (one line only) ESC “:” NUL NUL NUL Copy ROM to RAM ESC “?” s n Reassign graphics mode ESC “@” Perform master reset 6824 Mobile Full Page Printer User Manual...
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ESC “j” n Perform n/216-inch reverse line feed ESC “l” n Set left margin ESC “s” 0* Cancel half-speed printing ESC “s” 1* Select half-speed printing ESC “t” (0) Disable printing of character graphics 6824 Mobile Full Page Printer User Manual...
Shift out: Selects double-wide mode (one line only) Shift in: Selects compressed mode Not supported Cancels compressed mode Not supported Cancels double-wide mode (one line only) Cancel line: Clear all characters from print buffer Escape: Defines start of escape sequence 6824 Mobile Full Page Printer User Manual...
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Appendix A – Specifications and Command Lists Single Character Control Codes (continued) ASCII Description Space character Delete: Deletes last character in print buffer 6824 Mobile Full Page Printer User Manual...
For example, if 1* is shown, then either the value (1), or the value of the string character (decimal: 49, hex: 31) can be used. The NUL character is represented in the Dec column as 0, in the Hex column as 00, and in the ASCII column as NUL. 6824 Mobile Full Page Printer User Manual...
Notes: You can add an automatic line feed with a configuration item. Delete Description: Deletes the last character in the print buffer. This control code functions only in left justification. Decimal: Hex: ASCII: 6824 Mobile Full Page Printer User Manual...
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Prints and then clears the contents of the print buffer, resets the character count to zero, and advances the printhead to the next print line using the current spacing. The position of the carriage is not affected and a carriage return is not executed. Decimal: Hex: ASCII: 6824 Mobile Full Page Printer User Manual...
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This command is also ignored in right, center, and full justification modes. Decimal: 27 36 n1 n2 Hex: 1B 24 n1 n2 ASCII: ESC “$” n1 n2 6824 Mobile Full Page Printer User Manual...
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ASCII: ESC “U” 1 Cancel Unidirectional Printing Description: Turns off unidirectional printing mode, allowing the printhead to move in either direction. Decimal: 27 85 0* Hex: 1B 55 00* ASCII: ESC “U” 0* 6824 Mobile Full Page Printer User Manual...
1B 43 00 n ASCII: ESC “C” NUL n Select 1/8-inch Line Spacing Description: Sets the line spacing to 1/8 inch for subsequent lines. Decimal: 27 48 Hex: 1B 30 ASCII: ESC “0” 6824 Mobile Full Page Printer User Manual...
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(approximately 1 dot) and 9/72 is 8 lines per inch. Range for n is 0 to 85. Decimal: 27 59 n Hex: 1B 41 n ASCII: ESC “A” n 6824 Mobile Full Page Printer User Manual...
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(factory default is disabled). The amount of blank space at the bottom of the printed page depends on the line spacing. Decimal: 27 78 n Hex: 1B 4En ASCII: ESC “N” n Notes: This function is valid for continuous paper only. 6824 Mobile Full Page Printer User Manual...
Double-strike printing is disabled by factory default. Text is bolded by printing each dot twice, with the second dot slightly below the first dot. This mode is not available in LQ, but is not canceled when you select LQ. Decimal: 27 71 Hex: 1B 47 6824 Mobile Full Page Printer User Manual...
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Enables double-wide print until canceled. This mode is disabled by default. Decimal: 27 87 1* Hex: 1B 57 01* ASCII: ESC “W” 1* Cancel Double-Wide Print Description: Cancels double-wide print mode. Decimal: 27 87 0* 6824 Mobile Full Page Printer User Manual...
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27 32 n Hex: 1B 20 n ASCII: ESC SP n Select Italic Mode Description: Italicizes text (non-graphic) characters. This mode is disabled by default. Decimal: 27 52 Hex: 1B 34 ASCII: ESC “4” 6824 Mobile Full Page Printer User Manual...
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Cancel Subscript or Superscript Mode Description: Cancels the superscript or subscript mode. Decimal: 27 84 Hex: 1B 54 ASCII: ESC “T” Select Underline Mode Description: Prints underlined characters (including spaces) until the mode is canceled. 6824 Mobile Full Page Printer User Manual...
00h + 04h + 40h + 80h = C4h Thus, the value for is C4h. The following print conflicts occur between modes. A mode in any column takes precedence over all modes in the columns to its right. 6824 Mobile Full Page Printer User Manual...
Horizontal Tabs are not affected by changes in character pitch. Because the default tab settings are at intervals of eight characters in the currently selected pitch, the actual distance to each tab position is affected by changes in character pitch. Decimal: Hex: ASCII: 6824 Mobile Full Page Printer User Manual...
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• If no vertical tabs are defined, then the paper advances one line, using the currently selected line spacing, without changing the carriage position. Decimal: Hex: ASCII: 6824 Mobile Full Page Printer User Manual...
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Use this variant of the Set Vertical Tabs in Channel control code to clear all vertical tab stops in the specified channel. c is the channel number to be cleared of vertical tab stops Decimal: 27 98 c 0 6824 Mobile Full Page Printer User Manual...
• 9: Norway • 10: Denmark 2 • 11: Spain 2 • 12: Latin America • 13: Hebrew • 14: Greek Decimal: 27 82 n Hex: 1B 52 n ASCII: ESC “R” n 6824 Mobile Full Page Printer User Manual...
These Hebrew characters (decimal values 65 through 91) are supported when you specify the Hebrew character set in the Select National Character Set control code. Hebrew Character Set Character Decimal ב ג ד ה ו ז ח ט י 6824 Mobile Full Page Printer User Manual...
These characters are supported when you specify the Greek character set in the Select National Character Set control code. Greek Character Set Character Decimal Α Β Γ Δ Ε Ζ Η Θ Ι Κ 6824 Mobile Full Page Printer User Manual...
Copies characters in ROM into RAM. Then you can redefine those characters as necessary, ensuring that all characters are defined when a user-defined character set is selected. Decimal: 27 58 0 0 0 Hex: 1B 3A 00 00 00 ASCII: ESC “:” NUL NUL NUL 6824 Mobile Full Page Printer User Manual...
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ASCII: ESC “%” (1) Select Default Character Set Description: Enables the default character set if a user-defined set was previously selected. Decimal: 27 37 0 Hex: 1B 25 00 ASCII: ESC “%” (0)* 6824 Mobile Full Page Printer User Manual...
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80h to 9Fh not listed here are converted to control codes in the range 00h to 1Fh by subtracting 80h. Decimal: 27 73 n Hex: 1B 49 n ASCII: ESC “l” n* 6824 Mobile Full Page Printer User Manual...
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For character values from 128 to 255 (80h to FFh), the FX-86e Epson Character Graphics set is printed. Disable Printing of Character Graphics Description: Disables the printing of character graphics (disabled by default). 6824 Mobile Full Page Printer User Manual...
These parameters are calculated using a temporary variable, • = total number of graphics dots needed for the graphic string • = integer of (n divided by 256) • = remainder of the n2 calculation 6824 Mobile Full Page Printer User Manual...
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• 6: CRT II (90/720) • 7: Double-density plotter (cannot print adjacent dots in a given row, 144/1152) Decimal: 27 63 s n Hex: 1B 3F s n ASCII: ESC “?” s n 6824 Mobile Full Page Printer User Manual...
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256 dots (columns), then n1 indicates the number of dots and n2 is set to zero. Decimal: 27 89 n1 n2 Hex: 1B 59 n1 n2 ASCII: ESC “Y” n1 n2 6824 Mobile Full Page Printer User Manual...
256 dots (columns), then n1 indicates the number of dots and n2 is set to zero. Decimal: 27 94 1 n1 n2 Hex: 1B 5E 01 n1 n2 ASCII: ESC “^” (1) n1 n2 6824 Mobile Full Page Printer User Manual...
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Honeywell 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com ™ 6824-EN-UM Rev A 1/18...