Toshiba K424 Manuals

Manuals and User Guides for Toshiba K424. We have 1 Toshiba K424 manual available for free PDF download: General Description Manual

Toshiba K424 General Description Manual

Toshiba K424 General Description Manual (514 pages)

Digital Business Telephone Solutions

Brand: Toshiba | Category: Telephone System | Size: 7.82 MB

Table of Contents

Table of Contents

3
- General Description
  1
- Fcc Requirements
  2
- Radio Frequency Interference
  2
- Introduction
  11
  - Organization
    11
  - Conventions
    12
  - Related Documents/Media
    12
- Chapter 1 - Strata DK14
  
  15
  - KSU Architecture
    16
    
    Digital Telephone/Central Office (CO) Line Circuits
    16
  - Optional Printed Circuit Boards
    17
    
    Auto Attendant Feature Key (QKYS1)
    17
    
    Central Office Line/Digital Telephone Interface Unit (QCDU2)
    17
    
    DTMF Receiver/Abr Tone Detector Unit (QRCU3)
    17
    
    Serial Interface Board (WSIU1)
    17
    
    Standard Telephone Interface Unit (QSTU2)
    17
  - Power Supply
    18
    
    Power Failure Interface
    18
    
    Reserve Power
    18
    
    Flexible Relay Contacts
    19
    
    Music-On-Hold (MOH) Interface
    19
    
    Paging Interface
    19
  - Maximum Line/Station Configurations
    19
  - Network Requirements
    19
  - Functional Block Diagram
    20
  - System Technology
    21
    
    Custom Electronic Circuitry
    21
    
    Microprocessors
    21
    
    Pulse Code Modulation
    21
    
    Stored Program Control
    21
  - Maintenance and Programming
    22
    
    Dkadmin/Dkbackup
    22
- Chapter 2 - Strata Dk40I
  
  23
  - Station and CO Lines
    23
  - Peripherals
    24
  - Base KSU Architecture
    25
    
    Central Office (CO) Line Circuits (TCOU/TDDU/TBSU)
    25
    
    Digital Telephone Circuits
    25
    
    Auto Attendant Feature Key (KKYS)
    26
    
    Caller ID (TCIU2)
    26
    
    DTMF/ABR Tone Detection Receiver (K5RCU and K5RCU2)
    26
    
    ISDN BRI S/T Circuits (TBSU)
    26
    
    SMDR, SMDI, and Maintenance Dkadmin/Modem (TTY) Interface (TSIU)
    26
    
    Standard Telephone Interface Unit (KSTU2)
    26
    
    Power Supply
    27
    
    Music-On-Hold Interface
    28
    
    Power Failure Interface
    28
  - Expansion KSU Architecture
    28
  - Typical Line Configurations
    29
    
    Dk40I Line and Station Capacity
    29
  - Network Requirements
    29
  - Functional Block Diagram
    30
  - System Technology
    31
    
    Custom Electronic Circuitry
    31
    
    Microprocessors
    31
    
    Pulse Code Modulation
    31
    
    Stored Program Control
    31
  - Maintenance and Programming
    31
    
    Dkadmin/Dkbackup
    31
  - Strata Airlink Wireless System
    32
- Chapter 3 - Strata DK424
  
  33
  - Architecture
    33
    
    Base and Expansion Cabinets
    33
    
    Expansion and Configuration
    34
    
    Expansion Cabinets
    34
    
    Printed Circuit Boards (Pcbs)
    35
  - Maximum Line/Station Capacities
    36
  - Power Requirements
    40
  - Floor Mount Hardware
    42
  - Functional Block Diagrams
    43
  - System Technology
    46
    
    Custom Electronic Circuitry
    46
    
    Microprocessors
    46
    
    Pulse Code Modulation
    46
    
    Stored Program Control
    46
  - Maintenance and Programming
    46
    
    Dkadmin/Dkbackup
    46
  - Strata Airlink Wireless System
    47
- Chapter 4 - Universal Slot Pcbs
  
  49
- Chapter 5 - Stations and Peripherals Digital Telephones
  
  62
  - Liquid Crystal Display (LCD) Telephones
    64
  - Speakerphones
    65
  - Peripherals
    66
  - Digital Telephone Upgrade Options
    67
    
    Digital Add-On Module (DADM)
    67
    
    Headset/Loud Ringing Bell Interface (HHEU)
    67
    
    Integrated PC Interface (RPCI-DI)
    67
    
    Speaker Off-Hook Call Announce (DVSU)
    68
  - Stand-Alone Data Interface Unit (PDIU-DS)
    68
  - Cordless Digital Telephone (DKT2004-CT)
    68
  - Strata Airlink Wireless Handset
    69
    
    Features
    69
  - PC Digital Telephone (PC-DKT)
    70
  - PC Attendant Console (DK-PCATT)
    71
  - Direct Station Selection (DSS) Console
    72
  - Door Phone (MDFB)
    72
  - Door Phone and Lock Control Unit (DDCB)
    73
  - External Speaker (HESB)
    73
  - Toshiba Stratagy and Stratagy DK Processing
    73
  - Cabling and Connectors
    74
  - Station and Peripheral Specifications
    74
  - System Features
    75
    
    Abandoned Call Numbers
    75
    
    Account Codes (Forced/Voluntary/Verified)
    75
  - Alarm Sensor (Dk40I and DK424 Only)
    76
  - Alternate Answer Point
    76
  - Amplified Conference Interface
    76
  - Auto Attendant (Built-In)
    76
  - Automatic Call Distribution (ACD) (DK424 Only)
    76
  - Automatic Number Identification (ANI)
    77
  - Automatic Release from Hold
    78
  - Background Music (BGM)
    78
  - Caller ID
    79
  - Centrex/Pbx Compatible
    79
  - Centrex Ringing Repeat
    79
  - Computer Telephony Integration (CTI)
    80
  - Conferencing
    81
  - Credit Card Calling
    81
  - Data Switching
    81
  - Day/Night Modes
    81
  - Delayed Ringing
    81
  - Dialed Number Identification Service (DNIS) (Dk40I and DK424 Only)
    82
  - Direct Inward Dialing (DID) Lines (Dk40I and DK424 Only)
    82
  - Direct Inward System Access (DISA)
    83
  - Distinctive CO Line/Directory Number Ringing
    83
  - Door Lock Control
    83
  - Door Phones (MDFB)
    83
  - DTMF Back Tone
    84
  - DTMF and Dial Pulse CO Line Compatible
    84
  - DTMF Signal Time (80/160 Milliseconds)
    84
  - Emergency Ringdown
    84
  - Enhanced 911 (E911) Service
    84
  - External Page Zones
    85
  - Flexible Button Assignment
    85
  - Flexible Directory Numbers
    85
  - Group Paging
    85
  - Handsfree Directory Number Paths
    86
  - Hospitality Management Information System (HMIS)
    86
  - Hotline Service
    86
  - Integrated Services Digital Network (ISDN)
    87
  - Least Cost Routing (LCR)
    89
  - Line Groups
    90
  - Line Queuing
    90
  - Live System Programming
    90
  - Memory Protection
    90
  - Message Waiting
    90
  - Multiple Directory Numbers
    90
  - Multiple FCC Registration
    92
  - Music-On-Hold (MOH)
    92
  - Night Ringing over External Page
    92
  - Night Ringing over Selected Page Zones
    92
  - Non-Blocking Talk Paths
    92
  - Off-Premises Station
    92
  - Outgoing Call Restriction
    93
    
    Pooled CO Line Button
    93
    
    Power Failure Transfer
    93
    
    Privacy/Non-Privacy Calling
    93
    
    Relay Service
    93
    
    Remote Administration/Maintenance
    94
    
    Reserve Power
    94
    
    Simplified Message Desk Interface (SMDI)
    94
    
    Speed Dial
    95
    
    Station Hunting
    95
    
    Station Message Detail Recording (SMDR)
    96
    
    Station Relocation
    96
    
    Stratacontrol (Dk40I and DK424 Only)
    96
    
    System Program Administration Software (Dkadmin)
    97
    
    System Programming through a Station
    97
    
    T1 Interface (DK424 Only)
    97
    
    Tandem CO Line Connections
    97
    
    Tenant Service
    98
    
    Tie Lines
    98
    
    Toll Restriction Override by System Speed Dial
    99
    
    Traveling Class of Service
    99
    
    Unrestricted Call Transfer to Directory Numbers
    99
    
    Voice First or Tone Signaling
    99
    
    Voice Mail Integration
    99
    
    Account Code Button
    104
    
    Add-On Module (DADM)
    104
    
    Alert Signal Button
    104
    
    Automatic Busy Redial (ABR)
    104
    
    Automatic Callback (ACB)
    104
    
    Automatic Hold
    104
    
    Station Features
    104
    
    Automatic Line Selection
    105
    
    Background Music (BGM) with Station Control
    105
    
    Busy Override
    105
    
    Busy Station Transfer/Busy Station Ringing
    105
    
    Call Forwarding
    105
    
    Call Park Orbits
    106
    
    Call Pickup
    107
    
    Call Pickup Groups
    107
    
    Call Transfer Immediate
    107
    
    Call Transfer with Camp-On
    107
    
    Call Transfer Music or Ringing Option
    108
    
    Call Transfer Recall
    108
    
    Centrex/Pbx Features
    108
    
    Conferencing
    108
    
    Continuous Dual-Tone Multi-Frequency (DTMF) Tone
    108
    
    Data Call Button
    108
    
    Direct Station Selection (DSS) Buttons
    108
    
    Direct Station Selection (DSS) Console Features
    108
    
    Directory Number [DN] Buttons
    109
    
    DISA Security Code Revision
    109
  - Distinctive Led Color and Flash Indications
    109
  - Dp/Dtmf Mode Change
    109
  - Executive Override
    110
  - Modular Headset
    111
  - Personal Computer Interface (RPCI-DI)
    112
  - Speed Dial Buttons
    113
  - Telephone Application Programming Interface (Tapi) Compatibility
    113
    
    Timed Reminders
    113
  - Call Waiting Count
    117
    
    Feature On-Line Help
    118
    
    Feature Prompting with Soft Keys
    118
    
    Flexible Programmable Buttons
    118
    
    Headset Operation
    118
    
    Hold Button
    118
    
    Hold Timer Display
    118
    
    Incoming Call Identification
    118
    
    Incoming Call Statistics
    118
    
    Interposition Call Transfer
    119
    
    Join Button
    119
    
    Keyboard or Mouse Operation
    119
    
    Load Sharing
    119
    
    Loop Hold Display
    119
    
    Message Center
    119
    
    Multi-Tasking
    119
    
    Name or Number Dialing
    120
    
    Overflow
    120
    
    Override
    120
    
    Position Busy Mode
    120
    
    Release Button
    120
    
    Speed Dial Calling
    120
    
    Split/Switch Button
    121
    
    Three-Way Calling
    121
    
    Through Dialing
    121
    
    Transfer Direct to Voice Mail
    121
    
    Trunk Group Busy Indication
    121
    
    Trunk Group Control
    121
    
    Volume Control
    121
    
    Windows PC Operation
    121
- Appendix
  
  123
  - Network Requirements
    124
  - Customer-Supplied Peripherals and Interfaces
    125
  - Station Specifications
    126
  - Glossary
    131
  - Index
    135
    
    Feature Description
    141
Introduction/Chapter 1 - System Overview

143
- Introduction
  149
  - Organization
    149
  - Conventions
    150
  - Related Documents
    152
- Chapter 1 - System Overview
  155
  - Strata DK14
    155
  - Strata Dk40I
    155
  - Strata DK424
    155
  - Migration
    156
  - System Capacities
    156
  - Feature Availability
    158
  - System Administration Tools
    164
  - Strata Airlink Wireless Manager
    167
  - System Features
    169
  - Account Codes
    170
  - Alarm Sensor
    172
  - Alternate Answer Point
    173
  - Amplified Conference
    174
  - Auto Attendant
    175
  - Automatic Hold Recall
    177
  - Automatic Number Identification (ANI)
    178
  - Automatic Release from Hold
    180
  - Background Music (BGM) Interface
    181
  - Caller Identification (ID)
    182
  - Centrex/Pbx Compatibility
    184
  - Centrex Ringing Repeat
    185
  - Computer Telephony Integration (CTI)
    186
  - Digital Telephone Integrated Pc Interface
    186
  - Conferencing
    189
  - Credit Card Calling ("0+" Dialing)
    190
  - Delayed Ringing
    191
  - Dialed Number Identification Service (DNIS)
    192
  - Direct Inward Dialing (DID)
    195
  - Direct Inward System Access (DISA)
    196
  - Distinctive CO Line/Internal Ringing
    197
  - Door Lock Control
    198
  - Door Phone
    199
  - DTMF and Dial Pulse CO Line Compatible
    200
- DTMF Signal Time Setting
  201
- E911 Enhanced Operation
  202
- External Amplified Speaker
  204
- Flexible Button Assignment
  205
- Flexible Intercom/Dn Numbering
  207
- Flexible Line Ringing Assignment
  208
- Flexible Slot Assignment
  209
- Ground Start Lines
  210
- Hotline Service (Emergency Ringdown)
  211
- ISDN Basic Rate Interface (BRI)
  212
  - Isdn Applications
    213
- ISDN Primary Rate Interface (PRI)
  215
- Least Cost Routing (LCR)
  218
- Line Call Pickup Groups
  219
- Line Groups
  220
- Line Queuing
  221
- Live System Programming
  222
- Memory Protection
  223
- Message Waiting
  224
- Multiple Directory Numbers (Dns)
  226
- Multiple FCC Registration
  228
- Multiple Simultaneous Handsfree Intercom Paths
  229
- Music-On-Hold (MOH) Interface
  230
- Night Ringing Answer Code
  231
- Night Ringing over External Page
  232
- Night Ringing over Selected Page Zone
  233
- Night Transfer (Day/Night Modes)
  234
- Non-Blocking Dialing
  235
- Off-Premises Station (OPS)
  236
- Outgoing Call Restriction
  237
- Paging - All Call Voice Page
  238
- Paging - External Page Interface
  239
- Paging - External Zone Paging
  240
- Paging - Group Paging
  241
- Pooled CO Lines
  242
- Power Failure Transfer
  243
- Privacy/Non-Privacy Option
  244
- Relay Service
  245
- Remote Administration/Maintenance
  246
- Reserve Power Battery Backup Interface
  247
- Speed Dial (SD)
  248
- Station Hunting
  250
  - Distributed Hunting
    250
  - Serial Hunting
    250
- Station Message Detail Recording (SMDR)
  252
- Station Relocation
  255
- System Programming through Station
  256
- Tandem CO Line Connection (Trunk-To-Trunk)
  257
- Tenant Service
  259
- Tie Lines
  260
- Toll Restriction
  261
  - Toll Restriction Override
    262
- Toll Restriction Override Codes
  263
- Toll Restriction Override Using System Speed Dial
  264
  - Transfer Privacy
    265
  - Traveling Class of Service
    266
  - T1 Interface
    267
  - Voice Mail Interface
    268
  - Voice or Tone Signaling
    271
  - Wall or Table Mounting
    272
  - Station Features
    273
  - Alert Signal Button
    274
  - Automatic Busy Redial (ABR)
    275
  - Automatic Callback (Internal Calls)
    276
  - Automatic Hold
    277
  - Automatic Off-Hook Line Selection
    278
  - Background Music (BGM) with Station Control
    279
  - Busy Override Tone
    281
  - Busy Station Transfer/Busy Station Ringing
    282
  - Call Forward
    283
  - Call Forward Modes
    284
  - Call Park
    286
  - Park Orbits
    286
  - Call Pickup
    287
  - Call Pickup Groups
    288
  - Call Transfer with Camp-On
    289
  - Centrex/Pbx Feature Buttons
    290
  - Continuous DTMF Signal Time
    291
  - Data Buttons
    292
  - Direct Station Selection (DSS) Buttons
    293
  - Distinctive LED Indicators
    294
  - Distinctive Station Ringing
    295
  - Do Not Disturb (DND)
    296
  - Do Not Disturb (DND) Override
    297
  - Dial Pulse/Dtmf Mode Change
    298
  - Exclusive Hold
    299
  - Executive Override
    300
  - Flash Button
    301
  - Handsfree Answerback on Intercom
    302
  - Hearing-Aid Compatible
    303
  - LCD - Alphanumeric Messaging
    304
  - LCD - Automatic Callback Number Display
    305
  - LCD - Busy Lamp Field Indication
    306
  - LCD - Busy Station Messaging
    307
  - LCD - Call Duration Display
    308
  - LCD - Call Forward Source/Destination Display
    309
  - LCD - Calling/Called Number Display
    310
  - LCD - Called Station Messaging
    311
  - LCD - Calling Station Messaging
    312
  - LCD - Clock/Calendar Display
    313
  - LCD - CO Line Identification
    314
  - LCD - Dialed Number Display
    315
  - LCD - Feature Prompting with Soft Key Operation
    316
  - LCD - Message Waiting Display
    317
  - LCD - Recalling Station Identification
    318
  - LCD - Remote/Group Station Messaging
    319
  - LCD - Speed Dial Memo Directory Dialing
    320
  - LCD - Station Identification
    321
  - LCD - Timed Reminders
    322
  - LCD - User Name/Number Display
    323
  - Message Waiting
    324
  - Microphone Control Buttons
    325
  - Modular Handset and Line Cords
    326
  - Modular Headset Interface
    327
  - Handset Mode
    328
  - Off-Hook Call Announce (OCA)
    328
  - Speaker Mode
    328
  - On-Hook Dialing
    330
  - Personal Computer Interface (RPCI-DI)
    331
  - Pooled CO Line Buttons
    332
  - Privacy Button
    333
  - Privacy Override
    334
  - Privacy Release Button
    335
  - Private CO Lines
    336
  - Pushbutton Dialing
    337
  - Release Button
    338
  - Release/Answer Button
    339
  - Remote Retrieval of Held Calls
    340
  - Repeat Last Number Dialed
    341
  - Ringing Line Preference
    342
  - Saved Number Redial
    343
  - Speed Dial (SD) Button
    344
  - Timed Reminder
    345
  - Toll Restriction Override Code Revision
    346
  - User Programmable Feature Buttons
    347
- Chapter 3 - Strata Airlink
  349
  - System Components
    349
  - Base Stations
    351
  - Handset Features
    357
  - FCN Feature Access
    358
  - Flash Button
    359
  - Lock/Unlock the Dial Pad
    360
  - Menu Operation
    361
  - Mute
    362
  - Speed Dial
    363
  - Volume Adjustment
    364
- Chapter 4 - PC Attendant Console
  365
  - Features
    365
  - Operation
    367
  - Applications
    368
  - PC Requirements
    368
  - Windows PC Operation
    368
  - PC Attendant Console Features
    370
  - Answer Button
    371
  - Answer Priority
    372
  - Answer Prompting
    373
  - Attendant Conference Setup
    374
  - Auto Day/Night Mode Switching
    375
  - Auto Dialing
    376
  - Busy Lamp Field (BLF)
    377
  - Call Waiting Count
    378
  - Color CRT Display
    379
  - Dial "0" for Attendant
    380
  - Dial Outside Number for Station User
    381
  - Direct Station Selection (DSS)
    382
  - Directory Display and Dialing
    383
  - DTMF Tone Signaling
    384
  - Emergency Calls
    385
  - Emergency Page
    386
  - Employee Profile Information
    387
  - Feature Online Help
    388
  - Feature Prompting with Soft Keys
    389
  - Flexible Programmable Buttons
    390
  - Headset Operation
    391
  - Hold Button
    392
  - Hold Timer Display
    393
  - Incoming Call Identification
    394
  - Incoming Call Statistics
    395
  - Interposition Call Transfer
    396
  - Join Button
    397
  - Keyboard or Mouse Operation
    398
  - Load Sharing
    399
  - Loop Hold Display
    400
  - Message Center
    401
  - Multitasking
    402
  - Name or Number Dialing
    403
  - Overflow
    404
  - Override
    405
  - Park and Page
    406
  - Position Busy
    407
  - Release Button
    408
  - Reminder Notes
    409
  - Split/Switch Button
    410
  - Speed Dial Calling
    411
  - Three-Way Calling
    412
  - Through Dialing
    413
  - Transfer Direct to Voice Mail
    414
  - Trunk Group Control
    415
  - Volume Control
    416
- Chapter 5 - Automatic Call Distribution
  417
  - ACD Operation
    417
  - ACD System Features
    423
  - After Shift Service
    424
  - Automatic Disconnect
    425
  - Automatic Number Identification (ANI)
    426
  - Call Distribution
    427
  - Caller ID
    428
  - Data Collection and Reporting
    429
  - Delay Announcements and Music
    430
  - Dialed Number Identification Service (DNIS)
    431
  - Inbound Call Routing
    432
  - Overflow
    433
  - PBX Calls
    435
  - Queuing
    436
  - Queue Alarm Timer
    437
  - ACD Agent Features
    438
  - ACD, PBX, and Non-ACD Calls
    439
  - ACD Call Pickup
    440
  - ACD Display Information
    441
  - ACD Help
    442
  - After Call Work Time
    443
  - Auto Answer with Zip Tone
    444
  - Log In/Log out
    445
  - Unavailable Mode
    446
  - Work Unit
    447
  - ACD Supervisor Features
    448
  - ACD Agent Assistance
    449
  - ACD Call Pickup
    450
  - ACD Supervisor LCD Display
    451
  - ACD Supervisor Log In/Log out
    452
  - Call Monitoring
    453
  - End of ACD Shift
    454
  - Insight DK and Insight DK Plus
    455
  - General Features
    462
  - Password Protection
    463
  - Remote Access
    463
  - Insight DK Features
    464
  - Real Time Displays
    464
  - Insight DK Plus
    465
  - MIS Access
    471
  - Queue Alarm Indication
    472
  - ACD Feature Interaction
    473
  - Assistance from Busy Supervisor
    474
  - Call Forwarding
    475
  - Executive/Busy Override
    476
  - Message and Display
    477
  - Station Do Not Disturb (DND)
    478
  - ACD Call Center Viewer
    479
  - Computer Requirements
    479
  - Agent View
    480
  - Display Information
    480
  - Main View
    480
  - Title Bar
    481
  - Button View Format
    482
  - Spectrum Electronic Wall Boards
    484
  - ACD Software MIS (SMIS)
    486
  - Supervisor Displays
    487
  - Agent Status
    488
  - Incoming Call Duration
    493
  - Lost Call
    494
  - System Status
    495
- Chapter 6 - Hospitality Management Information System
  
  497
  - Hardware Configurations
    499
  - Connection Requirements
    501
  - Main Screen
    501
    
    Customer Detail Window
    502
    
    Function Tabs
    503
    
    Convenient Access to Screens/Functions
    504
  - Glossary
    505
  - Index
    509

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