Hitachi HCX5000I Manuals

Manuals and User Guides for Hitachi HCX5000I. We have 1 Hitachi HCX5000I manual available for free PDF download: User Manual

Hitachi HCX5000I User Manual

Hitachi HCX5000I User Manual (189 pages)

Attendant Operations HCX5000 System Release 9.0

Brand: Hitachi | Category: Telephone | Size: 4.77 MB

Table of Contents

User Guide
1
Table of Contents
2
Preface

10
1 About Your Selecset 500A

11
- Figure 1-1: Selecset 500A
  12
- About the
  12
- The Display
  14
- Figure 1-2: Selecset 500A Liquid Crystal Display
  14
- Displaying Caller ID Information
  18
- Displaying Programmable Key Information
  20
- Displaying VIP and Language Status
  21
- Keys
  23
- Fixed Keys
  24
- Figure 1-3: 500A Fixed Keys
  24
- Table 1-1 Selecset 500A Fixed Keys
  25
- About Call Appearance Keys (Caps)
  27
- Soft Keys
  29
- Figure 1-5: 500A Soft Keys
  29
- Figure 1-6: Soft Key Menu
  30
- Programmable Keys
  31
- Figure 1-7: 500A Programmable Keys
  31
- Suggested Programmable Keys
  32
- Table 1-2 Suggested Programmable Keys
  32
- Optional Programmable Keys
  34
- Table 1-3 Optional Programmable Keys
  34
- Key Lamps
  37
- Basic Operations
  38
- Calling
  39
- Placing an Outside Call
  40
- Placing an Outside Call for an Idle Station
  41
- Answering
  42
- Answering Returned Calls (Recalls)
  44
- Answering Coverage Calls
  46
- Answering Multiple Calls
  48
- Holding
  49
- Holding a Single Call
  50
- Holding Multiple Calls (Soft Park)
  52
- Transferring
  53
- Switchhook-Flash to Transfer Calls
  55
- Conferencing
  57
- Bridged Caps to Create a Conference
  59
- Creating a Multi-Party Conference
  61
- Messaging
  63
- Breaking into a Busy Station
  71
2 Additional Operations

72
- Soft Key-Controlled Features
  74
  - Call Restrictions
    75
  - Table 2-1 Call Restriction Levels
    75
  - Registering Call Restrictions
    76
  - Canceling Call Restrictions
    78
  - Coverage
    79
  - Registering Coverage
    80
  - Canceling Coverage
    82
  - Credit Limit
    84
  - Table 2-2 Summary of Credit Limit Types
    84
  - Controlling Credit Limit
    86
  - Do-Not-Disturb
    90
  - Ringing a Do-Not-Disturb Station
    95
  - Transferring to a Station in Do-Not-Disturb
    96
  - Receiving Forwarded Calls from DND Stations
    97
  - Setting the System Clock
    99
  - Wakeup/Reminder Calls
    103
  - Registering a Wakeup/Reminder Call
    104
  - Canceling a Wakeup/Reminder Call
    106
  - Registering a Second Wakeup Call
    107
  - Canceling a Second Wakeup Call
    110
  - Registering a Repeat Wakeup
    112
  - Displaying and Providing a VIP Wakeup
    114
  - Viewing the Cost of Calls
    117
- Other Feature Operations
  118
  - Assigning an Account Code
    118
  - Alarm Indications
    121
  - Receiving a Combined Alarm
    121
  - Receiving a System Alarm
    122
  - Receiving a PMS Alarm
    123
  - Receiving a VMS Alarm
    123
  - Receiving an Answer Detection Alarm
    124
  - Receiving a Wakeup/Reminder Call Alarm
    124
  - Receiving a Long Trunk Alarm
    126
  - Receiving an E911 Alarm
    127
  - Receiving a Line Lockout Alarm
    128
  - Announced Calls
    129
  - Answering Another Phone
    130
  - Answering a Specific Line
    131
  - Attendant Continuous Ringing
    132
  - Blocking and Sending Caller ID
    133
  - Blocking Calls between Guest Rooms
    137
  - Calling out on a Specific Trunk
    138
  - Camping-On to a Busy Station
    139
  - Checking a Trunk
    141
  - Code Calls
    143
  - Dialing Frequently Called Numbers
    145
  - Extending an Incoming Data Call to a Station
    147
  - Intercom (ICOM) Calls
    148
  - Night Service
    149
  - Paging
    150
  - Parking a Call
    153
  - Recording a Conversation
    154
  - Figure 2-1: Recording Jack
    155
  - Redialing Numbers
    156
  - Sending Pushbutton Tones
    158
  - Training Attendant Operators
    160
  - Trunk Answer from any Station (TAFAS)
    161
- Programming Your Selecset 500A
  163
  - Table 2-3 Selecset 500A Programmable Keys
    163
  - Figure 2-2: Programmable Key Numbering
    165
  - Programming an Autodial Number
    166
  - Canceling a Feature
    167
  - Labeling Instructions
    168
  - Figure 2-3: Example of Key Labeling
    169
- Quick Reference Sheet
  170
Appendix: Testing the Console

172

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