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Cisco 6901 Standard Manuals
Manuals and User Guides for Cisco 6901 Standard. We have
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Cisco 6901 Standard manuals available for free PDF download: Administration Manual, User Manual, User Giude, Manual, Datasheet
Cisco 6901 Standard Administration Manual (156 pages)
Unified IP Phone Communications Manager 8.6 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 3.89 MB
Table of Contents
Table of Contents
3
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network
9
Related Documentation
10
Cisco Product Security Overview
11
Document Conventions
12
An Overview of the Cisco Unified Ip Phone
13
Chapter 1 an Overview of the Cisco Unified IP Phone
14
Understanding the Cisco Unified IP Phone 6901 and 6911
14
What Networking Protocols Are Used?
18
Understanding Interactions with Other Cisco Unified IP Telephony Products
20
What Features Are Supported on the Cisco Unified IP Phone 6901 and 6911?
21
Feature Overview
21
Configuring Telephony Features
21
Configuring Network Parameters Using the Cisco Unified IP Phone
22
Providing Users with Feature Information
22
Understanding Security Features for Cisco Unified IP Phones
22
Overview of Supported Security Features
24
Understanding Security Profiles
26
Identifying Authenticated, Encrypted, and Protected Phone Calls
26
Call Security Interactions and Restrictions
27
Establishing and Identifying Protected Calls
27
Supporting 802.1X Authentication on Cisco Unified IP Phones
28
Overview
28
Required Network Components
29
Best Practices—Requirements and Recommendations
29
Manager
30
Overview of Configuring and Installing Cisco Unified IP Phones
30
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
30
Checklist for Configuring the Cisco Unified IP Phone 6901 and 6911 in Cisco Unified Communications Manager
30
Installing Cisco Unified IP Phones
33
Checklist for Installing the Cisco Unified IP Phone 6901 and 6911
33
Reducing Power Consumption on the Cisco Unified IP Phone 6901 and 6911
34
Terminology Differences
34
Understanding How the Cisco Unified IP Phone 6911 Interacts with the VLAN
38
Manager Express
38
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager Express
39
Providing Power to the Cisco Unified IP Phone
39
Power Guidelines
40
Power Outage
40
Obtaining Additional Information about Power
41
Understanding Phone Configuration Files
41
Understanding the Phone Startup Process
42
Adding Phones to the Cisco Unified Communications Manager Database
43
Adding Phones with Autoregistration
44
Adding Phones with Autoregistration and TAPS
45
Adding Phones with Cisco Unified Communications Manager
46
Adding Phones Using the BAT Phone Template
46
Using Cisco Unified IP Phones with Different Protocols
47
Converting a New Phone from SCCP to SIP
47
Converting an In-Use Phone from One Protocol to the Other Protocol
47
Deploying a Phone in an SCCP and SIP Environment
48
Determining the MAC Address for a Cisco Unified IP Phone
48
Before You Begin
49
Network Requirements
49
Cisco Unified Communications Manager Configuration
50
Understanding the Cisco Unified IP Phone 6901 and 6911 Components
50
Network and Access Ports
50
Chapter 3 Setting up the Cisco Unified IP Phone
51
Handset
51
Speakerphone (Cisco Unified IP Phone 6911 Only)
51
Installing the Cisco Unified IP Phone
51
Footstand
55
Higher Viewing Angle
56
Lower Viewing Angle
56
Mounting the Phone to the Wall
57
Verifying the Phone Startup Process
57
Configuring Startup Network Settings
57
Configuring Security on the Cisco Unified IP Phone
58
Chapter 4 Configuring Settings on the Cisco Unified IP Phone
59
Configuring Settings on the Cisco Unified IP Phone
59
Phone Settings Options
59
Accessing the Phone Configuration Settings
60
Accessing the IVR and Configuring Your Phone Settings
60
Chapter 5 Configuring Features, Templates, Services, and Users
65
Telephony Features Available for the Cisco Unified IP Phone
65
Adding Users to Cisco Unified Communications Manager
73
Managing the User Options Web Pages
73
Giving Users Access to the User Options Web Pages
74
Adding a User to an End User Group
74
Associating a Phone to a User
75
Specifying Options that Appear on the User Options Web Pages
75
Enabling Energywise on the Cisco Unified IP Phone 6901 and 6911
76
Setting up UCR 2008
78
Configuring UCR 2008 in Phone
79
Configuring UCR 2008 in Common Phone Profile
79
Configuring UCR 2008 in Enterprise Phone Configuration
80
Configuring UCR 2008 in Common Device Configuration
80
CHAPTER 6 Monitoring the Cisco Unified IP Phone Remotely6-1
81
Accessing the Web Page for a Phone
81
Disabling and Enabling Web Page Access
82
Device Information
83
C H a P T E R 6 Monitoring the Cisco Unified IP Phone Remotely
83
Accessing the Web Page for a Phone
83
Network Setup
84
Network Statistics
87
Device Logs
89
Status Messages
89
Device Logs
91
Status Messages
91
Streaming Statistics
92
Streaming Statistics
94
CHAPTER 7 Troubleshooting and Maintenance
95
Resolving Startup Problems
95
C H a P T E R 7 Troubleshooting and Maintenance
96
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
96
Checking Network Connectivity
97
Cisco Callmanager and TFTP Services Are Not Running
97
Identifying Error Messages
97
Manager
97
Verifying IP Addressing and Routing
97
Verifying TFTP Server Settings
97
Creating a New Configuration File
98
Registering the Phone with Cisco Unified Communications Manager
99
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
99
Symptom: the Cisco Unified IP Phone Displays Flashing Red Light
99
Cisco Unified IP Phone Resets Unexpectedly
100
Identifying Intermittent Network Outages
100
Verifying DHCP Settings
100
Verifying the Physical Connection
100
Checking Static IP Address Settings
101
Eliminating DNS or Other Connectivity Errors
101
Verifying that the Phones Have Not Been Intentionally Reset
101
Verifying the Voice VLAN Configuration
101
Checking Power Connection
102
General Troubleshooting Tips
102
Resetting or Restoring the Cisco Unified IP Phone
104
Performing a Basic Reset
104
Performing a Factory Reset
104
Monitoring the Voice Quality of Calls
105
Using Voice Quality Metrics
105
Troubleshooting Tips
106
Cleaning the Cisco Unified IP Phone
107
Where to Go for more Troubleshooting Information
107
Appendix
109
Providing Information to Users Via a Website
109
How Users Obtain Support for the Cisco Unified IP Phone
109
Giving Users Access to the User Options Web Pages
109
How Users Configure Phone Features
110
How Users Access a Voice Messaging System
110
Appendix
111
Supporting International Users
111
Installing the Cisco Unified Communications Manager Locale Installer
111
A P P E N D I X B Supporting International Users
112
Appendix
113
Technical Specifications
113
Physical and Operating Environment Specifications
113
Cable Specifications
114
Appendix C Technical Specification
114
Physical and Operating Environment Specifications
114
Network and Access Port Pinouts
115
Appendix
117
Basic Phone Administration Steps
117
Example User Information for These Procedures
117
Appendix D Basic Phone Administration Step
118
Adding a User to Cisco Unified Communications Manager
118
Adding a User from an External LDAP Directory
118
Adding a User Directly to Cisco Unified Communications Manager
118
Configuring the Phone
119
Performing Final End User Configuration Steps
122
Appendix
123
Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911
123
Installing a Wall Mount for the Cisco Unified IP Phone 6901
123
Before You Begin
124
Installing the Phone on Wall Mount Plate
125
Installing a Wall Mount for the Cisco Unified IP Phone 6911
129
Before You Begin
129
Installing the Bracket
130
Appendix
137
Cisco Unified IP Phone Non-Lockable Wall Mount
137
ADA Non-Lockable Wall Mount Kit for 6900 Series
137
Components
138
Before You Begin
139
Install Non-Lockable Wall Mount Kit for Phone
139
A P P E N D I X F Cisco Unified IP Phone Non-Lockable Wall Mount
141
Remove Phone from Non-Lockable Wall Mount
142
Before You Begin
143
Appendix
145
Feature Support by Protocol for the Cisco Unified IP Phone 6901 and 6911
145
I N D E X
149
Cisco 6901 Standard User Manual (62 pages)
Unified IP Phone Communications Manager 8.0 (SCCP)
Brand:
Cisco
| Category:
IP Phone
| Size: 3.29 MB
Table of Contents
Table of Contents
3
Your Phone
7
Cisco Unified IP Phone 6901
7
Phone Connections
7
Buttons and Hardware
9
Footstand
11
Handset Rest
12
Hookswitch
12
Cisco Unified IP Phone 6911
13
Phone Connections
13
Buttons and Hardware
15
Paper Label
17
Footstand
17
Higher Viewing Angle
18
Lower Viewing Angle
19
Handset Rest
20
Messages
21
Voice Messages
21
Personalize Your Voicemail
21
Check for Voice Messages
21
Listen to Voice Messages
22
Calling Features
23
Auto Answer
23
Auto Answer with Your Speakerphone
23
Auto Barge
23
Call Forward All
23
Forward Calls on Your Phone
24
Call Pickup
24
Answer a Call Using Pickup
25
Answer a Call Using Group Pickup and a Group Pickup Number
25
Call Waiting
25
Respond to a Call Waiting Notification
25
Codes
26
Place a Call Using a Client Matter Code
26
Place a Call Using a Forced Authorization Code
26
Conference
26
Set up a Conference Using Hookflash
26
Drop a Party from a Conference Using Hookflash
27
Set up a Conference
27
Hookflash
28
Use Hookflash to Activate Features
28
Hold
28
Hold and Resume a Call
28
Meet Me
28
Host a Meet Me Conference
29
Join a Meet Me Conference
29
Mute
29
Mute Your Phone
29
Redial
29
Redial a Number
29
Shared Lines
30
Speed Dial
30
Place a Call with a Speed-Dial Button
31
Transfer
31
Transfer a Call to Another Number Using the Hookflash
31
Transfer a Call to Another Number Using the Transfer Button
31
Swap between Calls before Completing a Transfer
32
Web Dialer
32
Use Web Dialer with Cisco Directory
32
Set Up, View, or Change Web Dialer Preferences
32
Sign out of Web Dialer
33
User Options
35
User Options Web Pages
35
Device
36
Select a Device from the User Options Web
36
Line Settings
36
Speed Dial on the Web
37
User Settings
38
Change Your Browser Password
38
Change Your PIN
38
Change the Language for Your User Options Web
39
Plugins
39
Access Plugins
39
Faqs and Troubleshooting
41
Frequently Asked Questions
41
Troubleshooting Tips
41
Conference
41
User Options
42
Product Safety, Security, Accessibility, and Additional Information
43
Safety and Performance Information
43
Power Outage
43
Cisco Product Security
43
Accessibility Features
43
Additional Information
44
Cisco One-Year Warranty
45
Cisco One-Year Limited Hardware Warranty Terms
45
Index
47
Cisco 6901 Standard User Manual (50 pages)
for Cisco Unified Communications Manager 9.0
Brand:
Cisco
| Category:
IP Phone
| Size: 1.27 MB
Table of Contents
Table of Contents
3
Features of Your Cisco Unified IP Phone
7
Cisco Unified IP Phone 6901
7
Phone Connections
7
Chapter
7
Buttons and Hardware
9
Hookswitch Button
10
Cisco Unified IP Phone 6911
10
Phone Connections
10
Buttons and Hardware
12
Paper Label
14
General Phone Information
14
Footstand
14
Phone Display Angle
15
Raise Phone Angle
15
Lower Phone Angle
16
Messages
19
Personalize Voicemail
19
Check for Voice Messages
19
Listen to Voice Messages
20
Calling Features
21
Agent Greeting
22
Auto Answer
22
Auto Answer with Speakerphone
22
Auto Barge
22
Call Forward
22
Forward Calls Using User Options Web Pages
23
Forward Calls Using Feature Button
23
Call Pickup
23
Answer Call Using Pickup
24
Answer Call Using Group Pickup
24
Call Waiting
24
Answer Call Waiting
25
Codes
25
Place Call Using Client Matter Code
25
Place Call Using Forced Authorization Code
25
Conference
25
Set up Conference Using Hookflash
26
Drop Conference Party Using Hookflash
26
Set up Conference
26
Hookflash
27
Hold
27
Hold Call
27
Meet Me Conference
28
Host Meet Me Conference
28
Join Meet Me Conference
28
Monitoring and Recording
28
Multilevel Precedence and Preemption
28
Mute
29
Mute Phone
29
Plus Dialing
30
Dial International Number
30
Redial
30
Redial Number
30
Shared Lines
30
Speed Dial
31
Place Call with Speed Dial
31
Transfer
31
Transfer Call Using Hookflash
32
Transfer Call Using Transfer Button
32
Toggle Calls before Completing Transfer
32
Webdialer
33
Call Cisco Directory Contact Using Webdialer
33
Manage Webdialer Preferences
33
Sign out of Webdialer
34
Chapter 4 User Options
35
Sign in and out of User Options Web Pages
35
Device Settings
36
Select Device from User Options Web Page
36
Line Settings
36
Set up Call Forward Per Line
36
Change Voice Message Indicator Setting Per Line
37
Change Audible Voice Message Indicator Setting Per Line
37
Speed Dial Buttons and Codes
37
Set up Speed Dial Buttons
37
User Settings
38
Change Browser Password
38
Change PIN
38
Change User Options Language
39
User Options Web Pages Plugins
39
Access Plugins
39
Faqs and Troubleshooting
41
Frequently Asked Questions
41
Troubleshooting Tips
42
Conference
42
Conference Button Is Unresponsive
42
Meet Me Conference Busy Tone
42
User Options
42
Cannot Access User Options Web Pages
42
Product Safety, Security, Accessibility, and Additional Information
43
Safety and Performance Information
43
Power Outage
43
Cisco Product Security Overview
43
Accessibility Features
44
Cisco One-Year Limited Hardware Warranty Terms
45
Cisco 6901 Standard User Giude (54 pages)
Unified IP Phone Communications Manager 8.6 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 3.29 MB
Table of Contents
Table of Contents
3
Your Phone
7
Cisco Unified IP Phone 6901
7
Phone Connections
7
Buttons and Hardware
9
Hookswitch
10
Cisco Unified IP Phone 6911
11
Phone Connections
11
Buttons and Hardware
13
Paper Label
15
General Phone Information
15
Footstand
15
Phone Display Viewing Angle
16
Handset Rest
18
Power-Saving Mode
19
Messages
21
Voice Messages
21
Personalize Your Voicemail
21
Check for Voice Messages
21
Listen to Voice Messages
22
Calling Features
23
Agent Greeting
23
Auto Answer
23
Auto Answer with Your Speakerphone
23
Auto Barge
23
Call Forward All
23
Forward Calls on Your Phone
24
Call Pickup
25
Answer a Call Using Pickup
25
Answer a Call Using Group Pickup and a Group Pickup Number
25
Call Waiting
26
Respond to a Call Waiting Notification
26
Codes
26
Place a Call Using a Client Matter Code
26
Place a Call Using a Forced Authorization Code
26
Conference
27
Set up a Conference Using Hookflash
27
Drop a Party from a Conference Using Hookflash
27
Set up a Conference
28
Hookflash
28
Use Hookflash to Activate Features
28
Hold
28
Hold and Resume a Call
28
Meet Me
29
Host a Meet Me Conference
29
Join a Meet Me Conference
29
Monitoring and Recording
29
Multilevel Precedence and Preemption
29
Mute
30
Mute Your Phone
30
Plus Dialing
30
Dialing an International Number
31
Redial
31
Redial a Number
31
Shared Lines
31
Speed Dial
32
Place a Call with a Speed Dial Button
32
Transfer
32
Transfer a Call to Another Number Using the Hookflash
33
Transfer a Call to Another Number Using the Transfer Button
33
Swap between Calls before Completing a Transfer
33
Web Dialer
33
Set Up, View, or Change Web Dialer Preferences
34
Sign out of Web Dialer
34
User Options
35
User Options Web
35
Sign in and out of User Options Web
35
Device
36
Select a Device from the User Options Web
36
Line Settings
36
Speed Dial on the Web
37
User Settings
38
Change Your Browser Password
38
Change Your PIN
38
Change the Language for Your User Options Web
39
Plugins
39
Access Plugins
39
Faqs and Troubleshooting
41
Frequently Asked Questions
41
Troubleshooting Tips
41
Conference
42
User Options
42
Product Safety, Security, Accessibility, and Additional Information
43
Safety and Performance Information
43
Power Outage
43
Cisco Product Security
43
Accessibility Features
43
Cisco One-Year Warranty
45
Cisco One-Year Limited Hardware Warranty Terms
45
Index
47
Cisco 6901 Standard Manual (28 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.54 MB
Table of Contents
Table of Contents
1
Phone Overview
1
Cisco Unified IP Phone 6901
2
Cisco Unified IP Phone 6911
4
General Phone Information
8
Network Protocols
10
Cisco Unified IP Phone 6901 and 6911 Supported Features
14
Cisco Unified IP Phones Security Features
16
Cisco Unified IP Phone Deployment
24
Phone Power Reduction
28
Terminology Differences
28
Cisco 6901 Standard Administration Manual (12 pages)
Unified IP Phone and Telephony Networks
Brand:
Cisco
| Category:
IP Phone
| Size: 1.35 MB
Table of Contents
Table of Contents
1
Phone and Telephony Networks Overview
1
Cisco Unified IP Communications Product Interactions
1
Cisco Unified IP Phone Power
4
Power Outage
5
Additional Information about Power
5
Phone Configuration Files
6
Phone Startup Process
7
Cisco Unified Communications Manager Phone Addition Methods
8
Autoregistration and Taps Phone Addition
9
Add Phones Using Bat Phone Template
10
Cisco Unified IP Phones and Different Protocols
11
Cisco Unified IP Phone MAC Address Determination
12
Cisco 6901 Standard User Manual (15 pages)
Cisco Unified IP Phone 6901 User Guide
Brand:
Cisco
| Category:
IP Phone
| Size: 2.32 MB
Table of Contents
Your Phone
1
Cisco Unified Ip Phone 6901
1
Buttons and Hardware
3
Handset Rest
6
Cisco Unified IP Phone 6911
7
Phone Connections
7
Paper Label
11
Higher Viewing Angle
12
Lower Viewing Angle
13
Cisco 6901 Standard Administration Manual (10 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.9 MB
Table of Contents
Table of Contents
1
Before You Begin
1
Network Requirements
1
Understanding the Cisco Unified IP Phone 6901 and 6911 Components
2
Network and Access Ports
2
Installing the Cisco Unified IP Phone
4
Footstand
7
Higher Viewing Angle
8
Lower Viewing Angle
8
Mounting the Phone to the Wall
9
Verifying the Phone Startup Process
9
Configuring Startup Network Settings
9
Configuring Security on the Cisco Unified Ip Phone
10
Cisco 6901 Standard Manual (10 pages)
Unified IP Phone
Brand:
Cisco
| Category:
Racks & Stands
| Size: 1.34 MB
Cisco 6901 Standard Datasheet (5 pages)
Unified IP Phone 6900 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 0.2 MB
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