Cisco 30 VIP Manuals

Manuals and User Guides for Cisco 30 VIP. We have 3 Cisco 30 VIP manuals available for free PDF download: Troubleshooting Manual, System Manual

Cisco 30 VIP Troubleshooting Manual (96 pages)

for Cisco CallManager Release 3.0(1)

Brand: Cisco | Category: IP Phone | Size: 0.88 MB

Table of Contents
1
Purpose
4
Version
4
Topology
4
- Documentation Checklist
  5
Glossary of Terms
6
Tools and Utilities to Monitor and Troubleshoot Cisco Callmanager
10
- Cisco Callmanager Administration Details
  10
- Microsoft Performance
  11
  - Opening Microsoft Performance
    11
  - Customizing Performance
    11
- Microsoft Event Viewer
  12
  - Opening Event Viewer
    12
  - Detailed Information about Events
    13
- SDI Trace
  13
  - SDI Trace Output
    13
  - Configuring Traces
    14
- SDL Trace
  15
  - Enabling SDL Trace
    15
  - Disk Space Warning
    17
- Sniffer Trace
  18
  - Sniffer Trace Applications
    18
- Call Detail Records (CDR) and Call Management Records (CMR)
  18
  - Enabling or Disabling Cdrs
    19
  - Cdrs
    20
  - Diagnostic Cdrs (also Known as Cmrs)
    20
Problem Categories
21
- Voice Quality
  21
  - Lost or Distorted Audio
    21
  - Button Help
    24
  - Crackling
    25
  - Check Your Loads
    25
  - Echo
    25
    
    Check Your Loads
    26
  - One-Way Audio or no Audio
    26
  - MTP and One-Way Audio
    27
- Phone Resets
  27
- Dropped Calls
  28
  - Check Your Loads
    31
- Cisco Callmanager Feature Issues
  31
  - Codec/Regions: Codec Mismatch
    31
  - Locations
    32
  - Conference Bridge
    32
  - Transcoding Problems
    33
  - MTP Resource Problems
    35
  - Dial Plans
    37
  - Partitions
    38
  - Security
    40
- Slow Server Response
  42
- Reorder Tone through Gateways
  42
- Gateway Registration Problems
  43
- Gatekeeper Problems
  48
Intra-Cluster Cisco IP Phone-To-Cisco IP Phone Calls
50
Cisco IP Phone-To-Cisco IOS Gateway Calls
63
Inter-Cluster Cisco IP Phone-To-Cisco IP Phone Calls
73
- Sample Topology
  73
- Inter-Cluster H.323 Communication
  73
- Call Flow Traces
  74
- Failed Call Flow
  75
Call Detail Records (Cdrs and Cmrs)
77
- Writing Records
  77
- Reading Records
  77
- Removing Records
  78
- Table Schema
  78
- Known Issues
  79
  - IP to Device Name Translation
    79
  - Onnet Vs. Offnet
    79
  - Offnet Digits Dialed
    79
- Fields in a Call Detail Record
  79
  - Field Data Conversions
    79
  - Time Values
    79
    
    Deciphering the Time Stamp
    80
  - IP Addresses
    80
    
    Converting IP Addresses
    80
  - CDR Field Definition
    81
  - CMR Field Definitions
    85
- Call Records Logged by Call Type
  86
- Call Management Records Logged by Call Type
  88
  - Normal Calls
    88
  - Abandoned Calls
    88
  - Forwarded Calls
    88
  - Calls with Busy or Bad Destinations
    88
- Codec Types (Compression / Payload Types)
  89
- Cause Codes
  89
- Alarms
  91
  - Unable to Write CDR Data. (Alarm # 1711 - Major Alarm)
    91
Calling Cisco Technical Assistance Center (TAC)
92
Index
93

Cisco 30 VIP System Manual (50 pages)

Cisco CallManager Chapter 40

Brand: Cisco | Category: IP Phone | Size: 0.36 MB

Cisco 30 VIP System Manual (36 pages)

Cisco Unified IP Phones Chapter 43

Brand: Cisco | Category: IP Phone | Size: 0.44 MB

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