Page 1 Broadsoft optiPoint 410/420 S V6.0 economy economy plus standard User Manual...
Page 2: Safety Precautions
There is always the danger of small objects being swallowed by young chil- dren. In the case of the optiPoint 410/420 economy/economy plus/ standard S V6.0, this applies in particular to the connecting cord clip.
Page 3: Important Notes
An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. The trademarks used are owned by Siemens AG or their respective owners. Labels The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark.
Page 4: Table Of Contents
Telephone Types ......... . 14 Layout of optiPoint 410/420 economy/economy plus/standard ..15 Display and Dialog Keys .
Page 5 Contents Second Call ..........25 Accepting a Waiting Call .
Page 6 Contents Using Group Features ........52 Call Pickup Groups.
Page 7 Contents Beep on Auto Reconnect....... . . 75 Idle State Options ........75 Inactivity Timeout.
Page 8 Contents Deflect Call ......... . 108 Second Call .
Page 9 Contents Navigating on the Display Module ......173 Selecting and Activating Control Elements ....173 Edit Fields .
Page 10: General Information
General Information General Information About These Operating Instructions These operating instructions will help you get to know the optiPoint 410/ 420 economy/economy plus/standard S V6.0 and to use its functions. The instructions contain important information for safe and proper operation of the optiPoint 410/420 economy/economy plus/standard S V6.0.
Page 11: Echo Effect
Service The Siemens service department can only help you with encoun- tered problems or defects on the unit itself. Should you have any questions regarding the operation, your spe- cialist retailer or network administrator will gladly help you with the right answers.
Page 12: Symbols In The Manual
General Information Step by Step Symbols in the Manual You will find a graphic representation of the Telephone menu operating steps in logical sequence in the left col- umn. Below is an explanation of the symbols: Lift the handset (off-hook). Replace the handset.
Page 13: Introduction
410/420 economy/economy plus/ standard S V6.0 via the FTP server. The optiPoint 410/420 advance S V6.0 features a two-line display and spe- cial dialog keys, which allow user-friendly navigation through the menu structure of the unit’s software. A wide variety of features and programma- ble keys enable you to configure the telephone individually to meet most requirements.
Page 14: Features
Variable ringer tone, volume, and sequence • Simultaneous ringing, which alerts you to incoming calls at more than one location Telephone Types The administrator can set up the optiPoint 410/420 economy/economy plus/standard S V6.0 as: • a single-line telephone •...
Page 15: Layout Of Optipoint 410/420 Economy/Economy Plus/Standard
Dialog keys for scrolling through functions Dialog key for confirming a function Keys for phone settings 1 With automatic key labelling 2 Not economy und economy plus Properties of optiPoint 410/420 Telephone Modele economy and standard Telephone Model optiPoint 410 economy 2x24...
Page 16: Display And Dialog Keys
Introduction Display and Dialog Keys The optiPoint 410/420 economy/economy plus/standard S V6.0 features a four-line display. In normal mode the Idle menu appears on the display. Time and Date 14:15 26.09.04 Telephone Number Editable display 1228 menu > Shows telephone menu 14:15 26.09.04...
Page 17: Keypad
Introduction Keypad The optiPoint 410/420 economy/economy plus/standard S V6.0 keypad features digits, letters and some special characters. Depending on the se- lected input mode, you can key in letters and special characters by press- ing the relevant key as often as necessary until the required character ap- pears on the display.
Page 18: Programmable Keys
Introduction Programmable Keys optiPoint 410/420 economy/economy plus/standard S V6.0 is equipped with 12 function keys all of which are user-programmable on two levels (the "Stop/Escape" and "Shift" keys should be retained). Five of these keys are pre-assigned in the first level.
Page 19: Control Keys
Introduction Control Keys The control keys are located to the left of the dialing keypad. De- pending on the operating mode you can modify the following settings: Mode Incoming call Reduce ring tone vol- Increase ring tone vol- Speakerphone Reduce loudspeaker Increase loudspeaker (not with economy/ volume on telephone...
Page 20: Operating The Telephone With The Display
Step by Step Operating the Telephone with the Display The optiPoint 410/420 economy/economy plus/stan- dard S V6.0 offers all functions on the display in dialog menus which are independent of status. With the three dialog keys you can scroll through the individual func- tions, select the function you require and activate it.
Page 21: Multiline Functions
Operating the Telephone with the Display Multiline Functions Some functions and features are only available to you if the administrator configured your telephone to support multiple lines. The following are some examples of special multiline telephone features: • Line keys •...
Page 22: Incoming Calls
Set call volume. To raise or lower the volume, press the relevant key until the desired volume is set. Answering a Call Without the Headset (Speakerphone Mode) You can’t use this function with optiPoint 410/ 420 economy/economy plus The telephone rings. The caller is displayed on the screen.
Page 23: Ending A Call
If the call has been terminated by the other party, the message "Cleared" appears in the display. Switching to Speakerphone Mode You can’t use this function with optiPoint 410/ 420 economy/economy plus Prerequisite: You are conducting a call with the hand- set.
Page 24: Switching To The Handset
Operating the Telephone with the Display Step by Step Switching to the Handset You can’t use this function with optiPoint 410/ 420 economy/economy plus Prerequisite: You are conducting a call in speaker- phone mode. Lift the handset. Continue the call.
Page 25: Second Call
Operating the Telephone with the Display Step by Step A message informing you that the call has been deflect- ed appears in the display. The deflected call is stored in the Call Log under "For- warded calls". Second Call If the "Call waiting" function is activated ( page 66) and your are currently making a call, you can pick up an- other call.
Page 26: Deflecting A Waiting Call
Operating the Telephone with the Display Step by Step Deflecting a Waiting Call You can deflect a waiting call to another phone number. You hear the call waiting signal and the number of the waiting party is displayed. > Select "Deflect call" and confirm. Deflect call? >...
Page 27: Answering A Call On Another Line
Operating the Telephone with the Display Step by Step Confirm in order to return to the second call. Reconnect? > You can also terminate or transfer the second call now or speak to the other parties in turn. Answering a Call On Another Line If you are making a call on a multiline telephone, incom- ing calls on other lines are signalled by a line key.
Page 28: Using The Line Keys
Operating the Telephone with the Display Step by Step If the held line is displayed on one or two other multiline telephones, the double tone is signalled on all of these telephones. Confirm this option to resume the held call. You may Reconnect? >...
Page 29: Transferring With Consultation
Operating the Telephone with the Display Step by Step Transferring with Consultation Proceed as follows to announce the transfer before- hand. > Select and confirm (see also page 40). Consultation? > Enter the telephone number of the party to whom the call is to be transferred.
Page 30: Making Calls
Operating the Telephone with the Display Step by Step Making Calls You can enter a phone number with the handset off- or on-hook. If you have activated the function Busy when di- aling (see page 81), you cannot be interrupt- ed by an incoming call.
Page 31: Dialing Before Line Seizure
Operating the Telephone with the Display Step by Step Dialing Before Line Seizure Enter the phone number. Confirm your entry. Dial? > Press the Loudspeaker key. Loudspeaker or Wait until the Auto Dial Timer has timed out. The number is dialed and the connection is set up. If you are using a dial plan and have set Hot-Key- pad (see page 80), dialing takes place auto-...
Page 32: Call Log
Operating the Telephone with the Display Step by Step Call Log The Call Log menu contains four lists for: • Missed calls • Dialed calls • Received calls • Forwarded calls The Call Log contains up to 20 of the last parties stored for the relevant list.
Page 33: Displaying The Call Log
Operating the Telephone with the Display Step by Step Displaying the Call Log > Select and confirm. 02=Call Log? > Select list Confirm. 1=Missed calls? > > Select and confirm. 2=Dialled calls? > > Select and confirm. 3=Received calls? > >...
Page 34 Operating the Telephone with the Display Step by Step Call party Once you have selected the required party, you can pro- ceed as follows to make the call. > Select and confirm. 1=Dial? > > Confirm - the call is connected. Dial? >...
Page 35: Missed Calls" Key
Operating the Telephone with the Display Step by Step "Missed calls" Key If the "Missed Calls" list contains new entries that have not yet been displayed, the LED for the "Missed calls" key blinks. While you are checking the list, the LED lights continuously.
Page 36: Call Forwarding
Operating the Telephone with the Display Step by Step Call Forwarding The Broadsoft also provides switch-based call forwarding features. These features are de- scribed on page 65. However: • You should not use these phone-based call forwarding features together with the Broadsoft call forwarding features.
Page 37: Activating/Deactivating Call Forwarding
Operating the Telephone with the Display Step by Step Confirm. 1=Unconditional? > > Select and confirm. 2=On no reply? > > Select and confirm. 3=On busy? > The following messages may appear: • "Not set" – not programmed • "Not active" –...
Page 38: Programming Call Forwarding
Operating the Telephone with the Display Step by Step Programming Call Forwarding If you select a forwarding function that is not pro- grammed, the "New/change target" menu option auto- matically appears, which permits you to specify a desti- nation address. Currently active or not active forwards can also have their destination addresses changed.
Page 39 Operating the Telephone with the Display Step by Step Changing the Forwarding Destination > Select and confirm. 03=Forward? > Confirm (or select and confirm "2=On no reply" or 1=Unconditional? > "3=On busy"). "Active" is displayed for example. Confirm 1=New/change target? >...
Page 40: Consulting With A Second Party
Operating the Telephone with the Display Step by Step Consulting with a Second Party If you have a multiline telephone, you can also use the manual hold feature to place the call on the active line on hold while you perform other actions page 27.
Page 41: Canceling Consultation Hold
Operating the Telephone with the Display Step by Step Canceling Consultation Hold If the other party does not pick up: Confirm to disconnect the active connection. Disconnect and return? > You are reconnected with the first party. If the other party picks up: Conduct your consultation.
Page 42: Conferencing
Operating the Telephone with the Display Step by Step Conferencing You can’t use this function with optiPoint 410/ 420 economy/economy plus This feature is sometimes known as three-way calling. Prerequisite: You are conducting a consultation call page 40). Introducing the Conference Prerequisite: You are conducting a consultation call page 40).
Page 43 Operating the Telephone with the Display Step by Step > Select and confirm. The display shows "Transferring" Join? > and then "Calls joined". You can start a new call. Connect the two other parties by hanging up Prerequisite: "Allow Join in conference" was activated by the service personnel.
Page 44: Recording A Call
Operating the Telephone with the Display Step by Step Recording a Call You can record important calls to be able to supply evi- dence about the exact wording of an order (e.g. for banking transactions). Prerequisite: The connection to ASC Call Recording (EVOip) was entered at your telephone by the service personnel page 82.
Page 45: Dialing Aids
Operating the Telephone with the Display Step by Step Dialing Aids The optiPoint 410/420 economy/economy plus/stan- dard S V6.0 provides you with a number of dialing aids and memory functions to facilitate you in making calls and administering numbers. Dialing with Selected Dialing Key...
Page 46: Using Abbreviated Dialing
Operating the Telephone with the Display Step by Step If an emergency number has been programmed by the administrator, the delay time for this num- ber is reduced to 1 second. The default setting for the delay time is 6 sec- onds.
Page 47: Using Notebook Functions
Operating the Telephone with the Display Step by Step Using Notebook Functions If the last number dialed was busy, or if the called party has not picked up, or if you wish to note down the num- ber of the remote user, then you can store the tele- phone number electronically and call it again at a suit- able time (max.
Page 48: Using Repdial Keys
Operating the Telephone with the Display Step by Step Using Repdial Keys The Repertory Dialing function is similar to selected dialing. However, it can also incorporate dialing control functions at any point within the repertory dialing se- quence. The Broadsoft automatically detects whether the digits represent an IP address, a number, or a URL.
Page 49: Voice Messages
Operating the Telephone with the Display Step by Step Voice Messages The "Messages" menu displays the number of voice messages that have been recorded in the mailbox. Confirm. 09=Voice messages? > If any messages are present, the number of messages is shown at the top right of the display.
Page 50: Deactivating The Ringer
Operating the Telephone with the Display Step by Step Deactivating the Ringer If you do not want to be disturbed by an incoming call ringing, you can deactivate the ringer. Prerequisite: A function key must be configured (see page 88). Press the Ringer off key.
Page 51: Using A Key To Activate/Deactivate Do Not Disturb
Operating the Telephone with the Display Step by Step Using a Key to Activate/Deactivate Do Not Disturb Prerequisite: A function key must be configured (see page 88). Press the Do Not Disturb key. Do Not Disturb The LED is on. This setting remains in effect as long as the LED is on.
Page 52: Using Group Features
Operating the Telephone with the Display Step by Step Using Group Features To help with handling certain types of calls, your tele- phone can be part of a pickup group, a hunt group, or both. Call Pickup Groups The administrator can combine several telephones to form a pickup group.
Page 53: Surviveability
Operating the Telephone with the Display Step by Step Surviveability If a fallback system was set up for your Broadsoft, you will still be able to use your telephone and the functions of the outage system in case of e.g. a power outage. If your telephone has no connection to the Broadsoft, it will automatically connect to the fallback system.
Page 54: Multiline Telephone - Introduction
Operating the Telephone with the Display Step by Step Multiline Telephone – Introduction The following sections provide an overview of the con- cepts and features specific to your telephone if the ad- ministrator has configured it as a multiline phone — a telephone that supports more than one line.
Page 55: Types Of Lines
Operating the Telephone with the Display Step by Step Types of Lines The following are the types of lines: • Private line: A line that is only accessible to one telephone. • Shared line: A line that is accessible to multiple telephones.
Page 56: Lines
Operating the Telephone with the Display Step by Step Lines Basically every line in a multiline telephone functions as an individual telephone so that all features on "single- line" telephones can be transferred to each individual line. As soon as a line is active, the relevant details are displayed.
Page 57: Using A Multiline Setup
Operating the Telephone with the Display Step by Step Using a Multiline Setup Incoming Call (Ringer or Call Waiting Tone) The optiPoint 410/420 economy/economy plus/stan- dard S V6.0 rings with the set ring tone page 97. If information about the calling party is transferred (name, number or both), it appears on the display.
Page 58: Existing Connection
Operating the Telephone with the Display Step by Step Existing Connection The following options are available when you answer a call on a line (see page 57): • Use the line in the same way as a single-line tele- phone. •...
Page 59: Making Calls With Multiple Lines
Operating the Telephone with the Display Step by Step Making Calls with Multiple Lines Accepting a second call on the same line While you are on a call, an incoming call is indicated by ringing or blinking on another line key. Press blinking line key 2.
Page 60: Advanced Cancel Key Function
Operating the Telephone with the Display Step by Step Advanced Cancel Key Function For multiline telephones, the Cancel key function ap- plies to the relevant active connection. Generally when the Cancel key is pressed, the call be- ing conducted by the party is terminated. With the ex- ception of the situations described below, the relevant line then becomes free.
Page 61: Customizing The Telephone
Customizing the Telephone Step by Step Customizing the Telephone This chapter describes the settings for the optiPoint 410/420 economy/economy plus/standard S V6.0 - in- cluding the language used for menu guidance, date and time, dialing mode and audio settings for instance. Accessing the Setup Menu All settings are performed in the "Setup"...
Page 62: Settings
1=Settings? > of the telephone. Configuration You can use the Configuration menu to customize the settings on your optiPoint 410/420 economy/economy plus/standard S V6.0. This menu can be protected using a user pass- word page 84. Prerequisite: You are in the "Setup" menu page 61.
Page 63: Language
Customizing the Telephone Step by Step Language Use this menu option to define the language for opera- tor prompting. Prerequisite: You are in the "Configuration" menu page 62. > Select and confirm; the set language is displayed. 02=Language? > > Select language and confirm.
Page 64: Call Deflection
Customizing the Telephone Step by Step Setting the Date and Time After the display format is selected, the date field ap- pears. > The field to be edited can be changed by using the Day:20 Month:09 Year:05?> < keys to scroll to the next or previous field. Enter the proper digits using the keypad.
Page 65: Call Forwarding
Customizing the Telephone Step by Step Call Forwarding This function only affects phone-based call for- warding. The administrator controls call forward- ing from the Broadsoft. You can use this option to define whether phone-based call forwarding can be configured or not. This option is only available if it has been activat- ed by the administrator.
Page 66: Call Waiting
Customizing the Telephone Step by Step Call Waiting You can use this option to enable call waiting during an active call. This menu option is only available if it has been activated by the administrator. Prerequisite: You are in the "Configuration" menu page 62.
Page 67: Call Join
Customizing the Telephone Step by Step Call Join You can use this menu option to activate or deactivate the feature for joining an active and a held call. This menu option is only available if it has been activated by the administrator. Prerequisite: You are in the "Configuration"...
Page 68: Dialing Mode
Customizing the Telephone Step by Step Dialing Mode You can use this option to determine whether only a number or a number and a name can be entered when dialing a call destination. Prerequisite: You are in the "Configuration" menu page 62.
Page 69: Daylight Saving
Customizing the Telephone Step by Step Daylight Saving You can use this function to stipulate that the clock on your telephone switches to summertime and winter- time automatically. Prerequisite: You are in the "Configuration" menu page 62. > Select and confirm. 14=Daylight Saving? >...
Page 70: Delay For Call Forward On No Reply
Customizing the Telephone Step by Step Delay for Call Forward on No Reply This function only affects phone-based call for- warding. The administrator controls call forward- ing from the Broadsoft. You can use this menu option to change the time after which an unanswered call is forwarded if Call Forwar- ding on No Reply (CFNR, page 36) is enabled.
Page 71: Hold Ringback Timer
Customizing the Telephone Step by Step Hold Ringback Timer Use the option Hold Ringback Timer to change the time after which you are reminded that you still have a call on hold. The minimum value is 3, which provides ringback after 3 minutes.
Page 72: Do Not Disturb
Customizing the Telephone Step by Step Do Not Disturb You can use this option to permit or prohibit the user from activating the Do Not Disturb feature. If Do Not Disturb is deactivated, the "04=Do Not Disturb" option is not available on the telephone. This menu option is only available if it has been activated by the administrator.
Page 73: Hold Ringback
Customizing the Telephone Step by Step Hold Ringback You can use this option to activate and deactivate the Hold Ringback function, which reminds you that a call is still being held. Prerequisite: You are in the "Configuration" menu page 62. >...
Page 74: Auto Answer
Customizing the Telephone Step by Step Auto Answer You can use this option to activate and deactivate auto- matic call answering for CTI applications. When you dial a number using the CTI application while "Auto Answer” is activated, the telephone automatically switches to handsfree mode.
Page 75: Auto Reconnect
Confirm. The new setting is displayed. Switch on? > Idle State Options System messages are displayed in the fourth line of the optiPoint 410/420 economy/economy plus/standard S V6.0. Prerequisite: You are in the "Configuration" menu page 62. > Select and confirm.
Page 76: Inactivity Timeout
Customizing the Telephone Step by Step Inactivity Timeout Use the timeout setting to specify the period of inactiv- ity after which the telephone will automatically revert to the idle state. Prerequisite: You are in the "Configuration" menu page 62. > Select and confirm.
Page 77: Display Module Call View
Customizing the Telephone Step by Step Display Module Call View This function is only available if an optiPoint 410 display module has been connected to your optiPoint 410/420 standard. You can use this option to specify whether call view is on the telephone display or on the optiPoint 410 display module following a system restart.
Page 78: Programming/Modifying The Deflect Address
Customizing the Telephone Step by Step Programming/Modifying the Deflect Address Specify a default destination here for calls that are to be deflected. You will no longer need to enter a destination number when deflecting calls. Prerequisite: You are in the "Configuration" menu page 62.
Page 79 Showing Line Status in Call Information Box Specify here whether or not the selected line’s status should be shown in a call information box in the Broad- soft call view (only with optiPoint 410/ 420 standard S V6.0). > Select and confirm.
Page 80: Displaying Icons Instead Of Text
Displaying Icons Instead of Text If an icon is to be displayed on the Broadsoft instead of message text such as "missed calls" for example, then activate this option (only with optiPoint 410/ 420 standard S V6.0). Prerequisite: You are in the "Configuration" menu page 62.
Page 81: Suppressing Message About Missed Calls
Customizing the Telephone Step by Step Suppressing message about missed calls If this function is activated, calls which have been missed are indicated on the display of the telephone in idle mode. If the function has been deactivated, new calls which have been missed are indicated only by the blinking of the relevant function key.
Page 82: Hangup While Ringing
Customizing the Telephone Step by Step Hangup while ringing If this function is activated, you can hang up when trans- ferring a call, although the called party has not an- swered yet. > Select and confirm. 53=Hangup while ringing?> Confirm in order to activate Switch on? >...
Page 83: Local Functions
Customizing the Telephone Step by Step Local Functions You can use the "Local Functions" menu to configure phone-based functions such as password definition or memory assignment for example. This menu can be protected using a user pass- word page 84. Prerequisite: You are in the "Setup"...
Page 84: User Password
Customizing the Telephone Step by Step If you immediately enter digits using the keypad, the content is deleted and the first new digit entered is dis- played. Confirm to enter digits. Program destination #? > Enter digits and confirm. The stored number is displayed. 5) 0451524486? >...
Page 85: Lock Phone
Customizing the Telephone Step by Step Lock Phone You can use this option to lock your phone so that unau- thorized persons cannot make calls from or change your user settings. Emergency numbers and predefined numbers from the dialing plan can be dialed. The telephone can only be locked if you have de- fined a user password.
Page 86 Customizing the Telephone Step by Step Clear Target If you do not require the "01=Lock with Forward" func- tion, you can clear the forwarding target. In this case only "02=Lock Only" will be available. > Select and confirm. 3=Lock Phone? >...
Page 87: Memory
Customizing the Telephone Step by Step Memory You can use this option to clear abbreviated dialing num- bers or to reset the phone to the factory default. Clearing Abbreviated Dialing Numbers You can use this option to clear all programmed abbre- viated dialing numbers.
Page 88: Assigning Function Keys
Customizing the Telephone Step by Step Assigning Function Keys The optiPoint 410/420 economy/economy plus/stan- dard S V6.0 features a number of functions which you can assign to function keys as required. You will find an overview of the options from page 197.
Page 89: Example 1: Assigning The Mute Function To A Function Key
If you want to program another key (or key level of the same key), you can select the level again. If you are using an optiPoint 410 note the function you have assigned to the key on the label card to identify it page 206.
Page 90: Example 2: Assigning Repertory Dialing To A Function Key
Customizing the Telephone Step by Step Example 2: Assigning Repertory Dialing to a Function Key There are two ways of assigning the Repertory dialing function to a function key: • Define a new key called Repertory dialingand en- ter the repertory dialing sequence. •...
Page 91 Customizing the Telephone Step by Step • The Clear control function within a string causes each active call to be cleared down; any remaining characters are processed in a new context (normally "idle"). • The Consult control function within a string causes the current call to be held and the remaining charac- ters to be interpreted as dialing digits.
Page 92: Example 3: Assigning A Number Or Name To A Function Key
The phone is now ready to dial with this function key in Selected dialing the programmed level. If you are using an optiPoint 410 write the num- ber on the label card page 206. Example 3: Assigning a Number or Name to a...
Page 93 If you want to program another key (or key level of the same key), you can select the level again. If you are using an optiPoint 410 write the func- tion that you have assigned to the key on the la- bel card to identify it page 206.
Page 94: Using Function Keys
Customizing the Telephone Step by Step If you are using an optiPoint 410 write the func- tion that you have assigned to the key on the la- bel card to identify it page 206. Using Function Keys You can call the programmed functions depending on the current status of the telephone.
Page 95: Audio Settings
Customizing the Telephone Step by Step Audio Settings Use this menu to adjust the volume of the ringer tone with which your telephone signals incoming calls, the volume of the loudspeaker and the handset volume, and set the room acoustics for handsfree talking. Prerequisite: You are in the "Setup"...
Page 96: Ringer Volume
Customizing the Telephone Step by Step Ringer Volume Prerequisite: You are in the "Audio Settings" menu page 95. In Case of a SingleLine Telephone > Select and confirm. The current ringer volume is dis- 2=Ringer vol.? > played. In Case of a MultiLine Telephone You can set the ringer volume individually for every line set up.
Page 97: Ringer
Customizing the Telephone Step by Step Ringer Prerequisite: You are in the "Audio Settings" menu page 95. In Case of a SingleLine Telephone > Select and confirm. The current setting is displayed. 3=Ringer? > In Case of a MultiLine Telephone You can set the ringer (tone sequence and melody) indi- vidually for every line set up.
Page 98: Resetting Ringer Settings
Customizing the Telephone Step by Step Resetting Ringer Settings In case of a MultiLine telephone you can reset the ring- er (tone sequence and melody) and volume to the fac- tory default either individually or for all lines set up. Prerequisite: You are in the "Audio Settings"...
Page 99: Headset Volume
Customizing the Telephone Step by Step Headset Volume optiPoint 410/420 economy does not have a headset interface. You can adjust the volume of the headset loudspeaker as follows: Prerequisite: You are in the "Audio Settings" page 95 menu. > Select and confirm. The current setting is displayed.
Page 100: Key Clicks
Customizing the Telephone Step by Step Please note that the setting for room acoustics is reset to "1=Normal" if you deactivate the function keys "2=Echoing" or "3=Muffled". Key Clicks You can decide whether or not to have key clicks to pro- vide feedback when a key has been pressed.
Page 101: Restarting The Telephone
Customizing the Telephone Step by Step Restarting the Telephone If an Broadsoft is connected and you request a change of language (either through the language menu option or by changing from a mobility user to base user or vice versa), you are asked to Restart the telephone. Press the keys one after the other.
Page 102: Operating The Telephone With The Optipoint Display Module
Step by Step Operating the Telephone with the optiPoint display module The optiPoint display module can not be con- nected to the optiPoint 410/420 economy/ economy plus Using the Display To select the control elements on the display, use the stylus provided or a similar object that will not damage the display surface.
Page 103: Swap Display
Operating the Telephone with the optiPoint display module Step by Step For further information, please refer to the section: • page 139 Call Log • page 138 Redial Last No. • page 145 Forward Calls • page 148 Do not disturb •...
Page 104: Applications Display
Operating the Telephone with the optiPoint display module Step by Step Applications Display Press the Cancel icon in Call Control ( page 102 ) if you want to cancel Call Control and use other applications. Press the Home icon in Call Control ( page 102 ) if you want to continue running Call Control in the back- ground, but want to use other applications as well.
Page 105: Incoming Call
Operating the Telephone with the optiPoint display module Step by Step Incoming call Incoming Call in Idle Mode For incoming calls, you will hear the telephone ringing and see the display change as shown below. Call Control Mon 07/03/05 11:34AM Incoming Call If you are in the process of making settings on the phone during a call...
Page 106: Answering A Call
Operating the Telephone with the optiPoint display module Step by Step Answering a Call You can now lift the handset to speak with the calling party press the Connection icon in the Caller Box to answer the call. The display changes and Caller Box appears closer to line Call Control...
Page 107: Reject Call
Operating the Telephone with the optiPoint display module Step by Step Reject Call Additionally you can refuse an incoming call. This call is then stored in the list of "Missed Calls" ( page 139) and you can initiate a callback at a later stage. To reject a call, press the "Refuse"...
Page 108: Deflect Call
Operating the Telephone with the optiPoint display module Step by Step Deflect Call Follow these steps to deflect a call to another destina- tion without answering it: Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 Incoming Call Press the Deflect icon. Call Control Mon 07/03/05 11:34AM Bill Smith...
Page 109 Operating the Telephone with the optiPoint display module Step by Step The incoming call is saved in the "Missed Calls" list. You can also predefine the deflect address ( page 78). Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 Incoming Call Deflecting...
Page 110: Second Call
Operating the Telephone with the optiPoint display module Step by Step Second Call You can answer a second incoming call while already on a call or while you are still dialing. The caller hears the ringing tone while you hear a call waiting tone. Accepting a Waiting Call Call Control Mon 07/03/05 11:34AM...
Page 111 Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Alternate Conference Join You can now • alternate between the two calls ( page 133) •...
Page 112 Operating the Telephone with the optiPoint display module Step by Step During a call, a call or while you are still dialing informa- tion box is displayed to notify you of a second call. Press the maximize icon to enlarge the call information box and obtain more information about the caller.
Page 113 Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 00:24 Join... Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 00:24 Joining... done Press the display key OK to terminate the process im- mediately.
Page 114 Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Conference Join Press the symbol for "Blind transfer". Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 On Hold...
Page 115: Placing A Call On Hold
Operating the Telephone with the optiPoint display module Step by Step Placing a Call on Hold You can use this function to place an active call on hold. The other party is informed that they are being placed on hold. Call Control Mon 07/03/05 11:34AM Bill Smith...
Page 116: Transferring A Call
Operating the Telephone with the optiPoint display module Step by Step Transferring a Call You can call another party and connect them with the current or held call party. Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 00:24 On Hold Consult/Transfer Press the "Blind Transfer"...
Page 117: Ending A Call
Operating the Telephone with the optiPoint display module Step by Step Ending a Call During a call you can use the following options to end the call immediately: Press the "Clear" icon. Replace the handset. Displaying Missed Calls If you do not answer a call, the call data is logged to the Missed Calls list.
Page 118: Voice Messages
Operating the Telephone with the optiPoint display module Step by Step Voice Messages If you have received voice messages, an icon to this ef- fect appears on the idle display. The icon also indicates the number of messages to be displayed. This function is only available if the administrator has configured a server address for voice messages.
Page 119: Making Calls
Operating the Telephone with the optiPoint display module Step by Step Making Calls You can dial a telephone number both on and off-hook. If you have activated the function Busy when di- aling (see page 81), you cannot be interrupt- ed by an incoming call.
Page 120 Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM 12345678 Confirm dialing as soon as you have finished entering the number. Call Control Mon 07/03/05 11:34AM 12345678 Calling The number is dialed. As soon as the party answers, the Call Control switch- es to display an active connection.
Page 121 Operating the Telephone with the optiPoint display module Step by Step Voice Dialing Dial the phone number by simply speaking a name. Prerequisite: Entries in the "Contacts" phone book must be supplemented/configured for voice dialing. Please refer to the operating instructions for the optiPoint display module for information on how to program entries for voice dialing.
Page 122: On-Hook Dialing
Operating the Telephone with the optiPoint display module Step by Step On-Hook Dialing Call Control Mon 07/03/05 11:34AM /123 12345678 Contacts Enter a telephone number using the keypad. Enter the phone number using the display keyboard (the display keyboard is described in the operating in- structions for the optiPoint display module).
Page 123: Ending A Call
Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM 12345678 Calling The number is dialed. As soon as the party answers, Call Control switches to display an active connection. Ending a Call To end a call simply: replace the handset press the Loudspeaker key if you are in speakerphone Loudspeaker...
Page 124: Dialing From Contacts
Operating the Telephone with the optiPoint display module Step by Step Dialing from Contacts If you have stored contacts in the local "Contacts" phone book, you can use them anytime you want to dial a number. Please refer to the operating instructions for the optiPoint display module for information on how to create entries in the phone book.
Page 125: Using Repdial Keys
Operating the Telephone with the optiPoint display module Step by Step Using Repdial Keys If you press a selected dialing key with a stored number (see page 92), the number appears in the Caller Box. Press the programmed function key. Frank Miller Call Control Mon 07/03/05 11:34AM...
Page 126: Repertory Dialing
Operating the Telephone with the optiPoint display module Step by Step Repertory Dialing With repertory dialing, you can enter dial control func- tions at any point in the repertory dialing sequence. Broadsoft automatically detects whether the digits rep- resent an IP address, a number, or a URL. Control Action During Dialing Function...
Page 127: Conducting Two Calls Simultaneously
Operating the Telephone with the optiPoint display module Step by Step Conducting Two Calls Simultaneously Consultation During a call you can call another party and initiate con- sultation while the call with the first party is On Hold. Call Control Mon 07/03/05 11:34AM Bill Smith 987654321...
Page 128 Operating the Telephone with the optiPoint display module Step by Step Enter a phone number using the keypad. You can also use phone numbers that are stored in Contacts ( page 124), in Redial Last No. page 138) or in a Call Log ( page 139).
Page 129 Operating the Telephone with the optiPoint display module Step by Step Call Control Call Control Mon 07/03/05 11:34AM Mon 07/03/05 11:34AM Jane Brown Jane Brown 123456789 123456789 00:24 00:24 Bill Smith Bill Smith 987654321 987654321 On Hold 00:24 On Hold 00:24 Complete Transfer You can now alternate between the two parties...
Page 130: Call Transfer
Operating the Telephone with the optiPoint display module Step by Step Call transfer During consultation you can connect the other two par- ties to each other. Prerequisite: You have set up a consultation call page 127. The other party has not answered yet The second party is called Call Control Mon 07/03/05 11:34AM...
Page 131 Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Complete Transfer Press Complete Transfer in order to transfer the held call to the second party Call Control Mon 07/03/05 11:34AM Jane Brown...
Page 132 Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Transfer... done Bill Smith 987654321 00:24 Press the display key OK to terminate the process im- mediately. You can then replace the handset or redial.
Page 133: Alternate - Alternating Between Two Parties
Operating the Telephone with the optiPoint display module Step by Step Alternate – Alternating Between Two Parties You can alternate between two parties to whom you are connected after answering a second call or in consulta- tion mode. Alternating: second call To switch to the other party, open the menu and select the option Alternate.
Page 134 Operating the Telephone with the optiPoint display module Step by Step Alternating: consultation call Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Conference Alternate Complete Transfer Open the menu and select the option Alternate in or- der to switch to the other party.
Page 135: Conferencing
Operating the Telephone with the optiPoint display module Step by Step Conferencing Setting up a conference from a second call Prerequisite: You are conducting a consultation call. page 127). Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 On Hold 00:24 Bill Smith 987654321 00:24...
Page 136: Hold The Conference
Operating the Telephone with the optiPoint display module Step by Step Hold the conference The conference call is set up and you are simultaneous- ly connected with the two other parties. Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 00:24...
Page 137: Ending The Conference
Operating the Telephone with the optiPoint display module Step by Step Ending the Conference Changing back to single-line calls Press the Hold symbol for one of the parties to place this call on hold. The conference is ended. You can now: •...
Page 138: Redial Last Number
Operating the Telephone with the optiPoint display module Step by Step Redial Last Number You can use this option to immediately redial the last number. Call Control Mon 07/03/05 11:34AM < Please Dial> Call Log Redial Last No. Contacts To redial the last number dialed, open the menu and se- lect the option Redial Last No.
Page 139: Call Log
Operating the Telephone with the optiPoint display module Step by Step Call Log To call or clear a party, select the relevant name from the Call Log . You can display call details or store caller data in the phone book. The following call logs are created: •...
Page 140: Missed Calls
Operating the Telephone with the optiPoint display module Step by Step Open the menu in idle mode or when prompted to dial and select the Call Log option. Select Dialed calls. Press the Redial key to open the Dialed calls list. Redial Call Log Missed calls (10) 8 new...
Page 141 Operating the Telephone with the optiPoint display module Step by Step Call Log Missed calls (10) 8 new 43216789 Bill Smith John Watson Harry Grey Ralph Delgado Isabella Ashley Jeanine Fox Dialed calls (8) Received calls (12) Forwarded calls (10) Dial View If a party dials a number, forwards a call or does not an-...
Page 142 Operating the Telephone with the optiPoint display module Step by Step Details The following is displayed when you press Details: • The number of call attempts from each user (max. 99) • The date and time of the last call attempt. Call Log Missed calls 1 of 10 987654321...
Page 143: Received Calls
Operating the Telephone with the optiPoint display module Step by Step Received Calls Open the menu in idle mode and select Call Log page 102). Select Received calls. This list contains the calls that were not answered on this telephone. It is sorted chro- nologically with the last call answered appearing first.
Page 144: Forwarded Calls
Operating the Telephone with the optiPoint display module Step by Step Forwarded Calls Open the menu in idle mode and select Call Log page 102). Select Forwarded calls. The list contains the calls for- warded and deflected by this telephone. This means that the calls forwarded to the voice mailbox are also listed.
Page 145: Call Forwarding
Operating the Telephone with the optiPoint display module Step by Step Call Forwarding Editing the Destination and Enabling Call Forwarding You can forward all calls for your telephone immediate- ly to another telephone. You can define or modify the forwarding target here. The different kinds of call forwarding "when no reply"...
Page 146 Operating the Telephone with the optiPoint display module Step by Step Editing the Call Forwarding Target Prerequisite: The call forwarding function is active but a destination has not been specified for immediate call forwarding. Call Control Forward targets For ’all calls’ 12345678 For ’when busy’...
Page 147 Operating the Telephone with the optiPoint display module Step by Step Changing the Forwarding Destination Prerequisite: The call forwarding function is active and a target has not been specified for immediate call forwarding. Call Control Mon 07/03/05 11:34AM +44 123456 78910 Calls forwarded to 01773327160 Forward Off...
Page 148: Do Not Disturb
Operating the Telephone with the optiPoint display module Step by Step Do Not Disturb When Do not disturb is enabled, incoming calls are for- warded if call forwarding on busy is configured page 145 otherwise the caller hears the busy tone. These calls are stored in the Call Log so that they can be called back later on.
Page 149: Using Group Features
Operating the Telephone with the optiPoint display module Step by Step Using Group Features Your telephone can be assigned to a pickup group to en- sure optimum handling of specific calls. Call Pickup Groups The administrator can combine several telephones to form a pickup group.
Page 150: Surviveability
Operating the Telephone with the optiPoint display module Step by Step Surviveability If a fallback system was set up for your optiPoint display module, you will still be able to use your telephone and the functions of the outage system in case of e.g. a power outage.
Page 151: Multiline Telephone Application
Operating the Telephone with the optiPoint display module Step by Step Multiline Telephone Application Call View for Multiline Telephones Normally the telephone’s prime line or a preset line is di- aled in idle mode. This is dependent on the line config- uration set up by the administrator.
Page 152 Operating the Telephone with the optiPoint display module Step by Step Rules for Selecting a Preferred Line • If there are calls on multiple lines – up to 10 lines possible – (ringer or call waiting signal), the Start dis- play shows the line with the highest priority in accor- dance with the preset terminal line preference.
Page 153: Line Overview
Operating the Telephone with the optiPoint display module Step by Step Line Overview When you press the Overview icon in the idle display a view like the one below is displayed: Multiline Mon 07/03/05 Secretary Store Manager ...
Page 154 Operating the Telephone with the optiPoint display module Step by Step View with More Than Seven Lines If more than seven lines have been configured, use the display keys Next and Previous to scroll through all of the hidden lines. Multiline Mon 07/03/05 ...
Page 155: Incoming Call (Ringer Or Call Waiting Tone)
Operating the Telephone with the optiPoint display module Step by Step Incoming Call (Ringer or Call Waiting Tone) If a line has been configured so that a call is signalled with a ring or call waiting tone, and there is an incoming call in View Line mode, a display similar to the one be- low appears: Multiline...
Page 156 Operating the Telephone with the optiPoint display module Step by Step View Line Press the View Line Box (see page 153); the display switches to Call Control as shown in the figure below: Manager Mon 07/03/05 Bill Smith 987654321 Incoming Call If a call is coming in on the prime line, the display switches immediately to Call Control without you hav- ing to press the View Line Box beforehand.
Page 157 Operating the Telephone with the optiPoint display module Step by Step Line Box Press the Line Box ( page 153). You are connected with the caller immediately. The display changes to Call Control as shown in the figure below: Manager Mon 07/03/05 11:34AM Bill Smith 987654321...
Page 158: Initiating Calls Via Line Overview
Operating the Telephone with the optiPoint display module Step by Step Initiating Calls via Line Overview Off-hook dialing In line overview, seize a line by: • pressing a free line box ( page 153). Desk 1 • pressing a free line key on the multiline telephone. •...
Page 159 Operating the Telephone with the optiPoint display module Step by Step When Prime Line is Seized If the prime line "Chef" is busy for example, you can still use to switch to Call Control but you can- not dial. You can only perform functions such as Call Forwarding, Do Not Disturb or Ringer On.
Page 160: With An Active Call
Operating the Telephone with the optiPoint display module Step by Step With An Active Call Once you answer a call ( page 157) you have the fol- lowing options: • Use the telephone in single-line mode • Put the line on hold manually •...
Page 161 Operating the Telephone with the optiPoint display module Step by Step Manual hold Manager Mon 07/03/05 11:34AM Bill Smith 987654321 00:24 Hold Line Hold Line & Exit Consult/Transfer When you press the Hold Line option, a display similar to the one below appears: Manager Mon 07/03/05 11:34AM Bill Smith...
Page 162 Operating the Telephone with the optiPoint display module Step by Step Multiline Mon 07/03/05 11:34AM Secretary Store Manager Bill Smith Chef Desk 2 Desk 3 You can now select a different line for an outgoing call for example.
Page 163: Multiline Calls
Operating the Telephone with the optiPoint display module Step by Step Multiline Calls Display of Line Information in Call Control This section describes how the multiline Call Control provides information about the current status of other lines. This should enable users to toggle between vari- ous Call Controls and to obtain an overview of impor- tant operating states of lines that are currently not visi- ble.
Page 164 Operating the Telephone with the optiPoint display module Step by Step Answering a Call on Another Line Prerequisite: The Show interline state function must be activated (see page 79). An incoming call on another line in Call Control (Ringer or Call Waiting signal) is displayed in a line information box.
Page 165 Operating the Telephone with the optiPoint display module Step by Step When you press the line information box page 153), the Secretary line is placed on hold and details about the incoming call on the Manager line are displayed: Manager Mon 07/03/05 11:34AM Jill Hill 918273645...
Page 166 Operating the Telephone with the optiPoint display module Step by Step When you switch to line overview, a display like the one below appears: Multiline Mon 07/03/05 11:34AM Bill Smith Secretary Store Jill Hill Manager Chef Desk 2 ...
Page 167: Status Message For Multiple Lines
Operating the Telephone with the optiPoint display module Step by Step Status Message for Multiple Lines Display of Line Information for a Ringing Line Dur- ing a Call Prerequisite: The Show interline state function must be activated (see page 79). If more than one line is required for line status messag- es, the following rules apply for the display: •...
Page 168 Operating the Telephone with the optiPoint display module Step by Step Display of Line Information for a Held Line During a Call Prerequisite: The Show interline state function must be activated (see page 79) If a line was placed on manual hold by another tele- phone while you are in Call Control, it is displayed in a line information box.
Page 169: Ringer
Operating the Telephone with the optiPoint display module Step by Step Ringer/Call Waiting Tone on the Line when Dialing Prerequisite: The Show interline state function must be activated (see page 79) If you are dialing an outgoing call on one line and a call is incoming on the line not currently visible, a display similar to the one below appears: Secretary...
Page 170: Character Input
Operating the Telephone with the optiPoint display module Step by Step Character Input Changing Character Mode Press this icon to switch keyboard input from numeric to alphanumeric (lowercase) and/or alphanumeric (up- percase). Numeric input Call Control Mon 07/03/05 11:34AM 12345678 Alphanumeric input (lowercase) Call Control Mon 07/03/05 11:34AM...
Page 171: Switching Between Overwrite And Insert Mode
Operating the Telephone with the optiPoint display module Step by Step Alphanumeric input (uppercase) Call Control Mon 07/03/05 11:34AM JOHN Switching Between Overwrite and Insert Mode Switching to Insert Mode If the icon appears in the bottom system display row, you are currently in overwrite mode, i.e. input characters overwrite existing characters.
Page 172 Operating the Telephone with the optiPoint display module Step by Step Switching to overwrite mode If the icon appears in the bottom system display row, you are currently in insert mode, i.e. input charac- ters are inserted in between existing characters. Press this button to switch to overwrite mode.
Page 173: Navigating On The Display Module
Operating the Telephone with the optiPoint display module Step by Step Navigating on the Display Module Selecting and Activating Control Elements To select the control elements on the display use the stylus provided or a similar object that will not damage the display surface.
Page 174: Edit Fields
Operating the Telephone with the optiPoint display module Step by Step The keys for the Display Module are used as follows: Select next control element for activation. Select previous control element for activation. Activate control element by opening a menu at the same time for example.
Page 175: Setup Menu In The Display Module
Step by Step Setup Menu in the Display Module You can also call up the Setup menu ( page 61) in the optiPoint 410 display module. To do this, use the keypad on the telephone. Call Control Mon 07/03/05 11:34AM...
Page 176: Web Interface
PC integrated into the LAN ("Web-based Management Tool"). The IP data for the optiPoint 410/420 economy/ economy plus/standard S V6.0 and the PC must be configured correctly for this.
Page 177: Preparatory Steps
To evoke the interface, open a web browser and enter the following URL: http://[IP of the telephone] Where [IP of the telephone] stands for the IP address of the optiPoint 410/ 420 economy/economy plus/standard S V6.0 that you want to map.
Page 178 User Click here to access the user area. Enter the user ID for the optiPoint 410/420 economy/economy plus/ standard S V6.0 telephone (maximum length: 24) and click "Login". If a user ID has not been specified, enter the default value "000000".
Page 179: Menu Structure
Web Interface Menu Structure Click a field in one of the interface images to obtain more infor- mation on the field. User menu Change user password Function keys Phone Key module 1 Key module 2 Key module SLK 1 Key module SLK 2 Country Settings Language Settings Audio Settings...
Page 180: Function Keys
Web Interface Function Keys For a description on how to change the user password in the Telephone menu, see page 88. Click a field in one of the interface images to obtain more infor- mation on the field. Phone The possibility of programming a key may be blocked by your service personnel.
Page 181: Select Function Key
Web Interface Select Function Key "Loudspeaker" function key "Selected dialing" function key "Phone lock" function key "Repertory dial" function key...
Page 182 Web Interface "Feature toggle" function key Not used with BroadSoft Server. "HotDesking" function key Not used with BroadSoft Server. Info Message The function keys have been assigned the selected functions.
Page 183: Country Settings
Web Interface Country Settings For a description of the country setting in the Telephone menu, see page 62. Click a field in one of the interface images to obtain more infor- mation about the field. Language Settings Setting the language page 63.
Page 184: Audio Settings
Web Interface Audio Settings For a description of how to change the Audio Settings in the Telephone menu, see page 95. Click a field in one of the interface images to obtain more infor- mation about the field. Call-Related Parameters For a description of the parameters in the Telephone menu, see the follow- ing pages: •...
Page 185: Mobile User Logoff
Web Interface Mobile User Logoff Not used with BroadSoft Server.
Page 186: Alphabetic Reference
The section "Alphabetic Reference" explains terms found in the menus in alphabetic order. • Clicking the icons will bring you to the relevant function descriptions: – Using the icons on the optiPoint 410/420 economy/economy plus/ standard S V6.0 – Using the icons via the web interface Append Codes Append codes are control functions that are accepted at any position with- in the repertory dialing sequence.
Page 187: Default Deflect Address
70 Country From the list field, select the country where you would like to install the optiPoint 410/420 economy/economy plus/standard S V6.0. Country-spe- cific settings such as ringer or busy tone for example are performed with this option. The following options are available for selection: •...
Page 188 Web Interface Feature Code Not used with BroadSoft Server. page 182 Feature URI Not used with BroadSoft Server. Handset Volume Handset volume setting. • Minimum value: 1 (quiet) • Maximum value: 8 (loud) • Default value: 4 page 184 page 98 Idle dialing mode You should only change this function if you are using a dial plan (program- med by administrator).
Page 189 • Spanish • Portuguese • Hungarian page 183 page 63 Loudspeaker Volume Setting the loudspeaker volume for optiPoint 410/420 economy/economy plus/standard S V6.0. • Minimum value: 1 (quiet) • Maximum value: 8 (loud) • Default value: 2 page 184 page 95 Melody Setting the ringer melody for incoming calls.
Page 190 Web Interface Parameters for "Selected dialing" Enter the phone number for direct inward dialing. page 181 page 45 Ringer Volume Setting the ringer volume. • Minimum value: 1 (quiet) • Maximum value: 5 (loud) • Default value: 3 In case of a multiline telephone, this setting can be set individually for each line.
Page 191 Web Interface Function Key Explanation Mute Assign a function key for muting the microphone. Ringer off Define a function key to switch ringer on/off. Hold Assign a function key for holding calls. Alternate Define a function key for alternating between two callers.
Page 192 Web Interface Function Key Explanation Call Recording Function key for recording a call, e.g. via EVOip. Quit Function key for ending calls. Confirm Represents the confirm key " ". Function keys are also available on the second level. page 180 page 88 Tone Sequence Setting the ringer sequence for incoming calls.
Page 193: Using Editors
If you stop pressing the key for longer than a second, the relevant character is entered. The precise character assignment is determined by the language setting on the optiPoint 410/ 420 economy/economy plus/standard S V6.0.
Page 194 Using Editors Step by Step < > ’ " & (1) Space Use Shift to switch between upper and lower case Shift when entering letters (shown with a light blue back- ground in the table). The state of the Shift key (overwrite or insert mode) is shown on the right-hand side of the fourth line: Shift key not active.
Page 195: Navigating During Text Entry
Using Editors Step by Step Navigating During Text Entry The following keys can be used for navigation during text entry: < "Shift key" off: delete character to the left of the cursor. "Shift key" on: move the cursor to the left or shift the text to the right.
Page 196: Appendix
Appendix Appendix This appendix contains an overview of the optiPoint 410/420 economy/ economy plus/standard S V6.0 menus as well as any messages that are displayed and their explanations. It also contains tables for the default assignment of function keys. Idle Mode Display Priority Category Description Download The telephone’s configuration or software is being...
Page 197: User Menu
Appendix User Menu Telephone Menu Default |--- ... |--- 02=Call Log? |--- 1=Incoming calls? |--- 2=Dialed calls? |--- 3=Received calls? |--- 4=Forwarded calls? |--- 0=End? |--- 03=Forward? Not set |--- 1=Unconditional? |--- 1=New/change target? 1=Use keypad? |--- 2=Use editor? |--- 0=End? 2=Switch on? 3=Switch off? |--- 0=End?
Page 198 Appendix Telephone Menu Default |--- 05=Call forwarding? |--- 07=Call duration? |--- 08=Call waiting? |--- 09=Call transfer? |--- 10=Call join? |--- 11=Contrast? |--- 1=Display? 2=Key labels? |--- 0=End? |--- 12=Dialing mode? |--- 1=Name? |--- 2=Number? |--- 3=Name and Number? |--- 0=End? |--- 13=Call display? |--- 1=Name? |--- 2=Number?
Page 199 Appendix Telephone Menu Default |--- 48=Idle dialing mode? |--- 1=Contextl? |--- 2=Hot-keypad? |--- 00=End? |--- 49=Callback-busy? |--- 50=Callback-no reply? |--- 51=Idle missed calls? |--- 52=Busy when dialing? |--- 53=Hangup while ringing |--- 55=Call Recording? |--- 00=End? |--- 3=Local functions? |--- 1=Abbrev. dialing? not programmed |--- 2=User password? 000000...
Page 200 Appendix Telephone Menu Default |--- 42=Cancel Callbacks? |--- 43=State Key? |--- 45=Call Recording? |--- 00=End? |--- 2=Shifted keys? |--- 1=Clear? |--- 2=Selected dialing? |--- 3=Repertory dialing? |--- 4=Park? 5=Call Park Pickup? |--- 0=End? |--- 0=End? |--- 5=Audio settings? |--- 01=Loudspeaker vol.? |--- 02=Ringer volume? |--- 03=Ringer? |--- 05=Handset volume?
Page 201: Telephone Menu
Appendix Telephone Menu Dialing Menu Option Action Next Step Please dial #? Dial by number Dialing via the keypad Program dest. Dial by name Name dialing via the key- Name? pad via the text editor Dial editor? Open the "Address" menu Dialing via the "Address" menu Redial? Redial last number dialed Dialing the stored number...
Page 202: Consultation Call
Appendix Consultation Call Menu Option Action Next Step Alternate? Hold connected user and call up Consultation call" user on hold menu Create local Connect held and connected par- Consultation call" Conf.? ties to local conference menu Transfer? Transfer connected call to user 2 Basic call"...
Page 203: Messages And Alarms
Appendix Messages and Alarms Status Messages Status messages are generally displayed in the top display line. They re- main there (static) until they are replaced by a new status. User Display (2nd line) Explanation Connection refused A connection to the specified destination can- not be established Connection refused The remote terminal is alerting...
Page 204: Line Key Status Indication
Appendix Line Key Status Indication Line status Description Idle No connected calls. BLINKING Call waiting mode. A new incoming call/possible callback is wait- (1)or (2) RAPIDLY ing. FLICKERING Held. A call held in a queue that can be answered by the multiline telephone.
Page 205: Error Messages
Appendix Error Messages The error display on the telephone is limited to one display output and acoustic signals possibly generated from the network. As a rule, error messages are shown in the bottom line of the display. This means that the connection between the original action and the error which has occurred is retained.
Page 206: Labeling The Keys
• With a computer via the Internet: You will find the "Online Key Labelling Tool" along with the user inter- face at http://www.siemens.com/hipath "Downloads" "Software". Place the strip next to the keys, then place the transparent cover over it...
Page 207: Index
Index Index connecting paries ........130 connection status menu ......201 consultation ......... 40, 127 consultation call menu ......202 context ............188 abbreviated dialing ........46 contrast ............67 numbers, clear ........87 control keys ..........19 switch on/off ...........
Page 208 Index active call ........... 160 call control ......... 151 incoming call ..........106 call information box ......163 incoming calls menu ........ 202 hold ............. 161 IP address ............ 20 incoming call ........155 line overview ........153 navigate ..........173 received calls join call on/off ........
Page 209 Index line overview ......... 153 line seizure ..........56 safety precautions ........2 manual hold ........58, 161 secondary line ..........55 off-hook dialing ........158 selected dialing key ........45 on-hook dialing ........158 serial number ..........10 ringer ............
Page 210 An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Subject to availability. Right of modification reserved. The trademarks used are owned by Siemens AG or their respective own- Printed in the Federal Republic of Germany. ers.

This manual is also suitable for:

Optipoint 420 economy Economy plus Standard

Siemens optiPoint 410 User Manual

Table of Contents

Safety Precautions

General Information

Introduction

Operating the Telephone with the Display

Customizing the Telephone

Operating the Telephone with the Optipoint Display Module

Swap Display

Audio Settings

Using Editors

Appendix

Index

Quick Links

Chapters

Related Manuals for Siemens optiPoint 410

Summary of Contents for Siemens optiPoint 410