Samsung Galaxy S 6 edge User Manual

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User Guide

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Summary of Contents for Samsung Galaxy S 6 edge

  • Page 1: User Guide

    User Guide [UG template version 15a] [Sprint-Samsung-SM-G925P-UM-Eng-032615-R6]...
  • Page 2: Table Of Contents

    Applications ............................29 Launch Applications ........................29 Apps List ............................. 30 Phone Number ............................ 35 Airplane Mode ............................. 37 Enter Text ............................38 Samsung Keyboard ........................38 Google Voice Typing ........................40 Tips for Editing Text ........................40 Google Account ........................... 41...
  • Page 3 Create a Google Account ......................41 Sign In to Your Google Account ....................48 Google Play Store ..........................52 Find and Install an App ....................... 53 Request a Refund for a Paid App ....................54 Update an App ..........................55 Uninstall an App ..........................
  • Page 4 Call from Call Logs ........................93 Optional Services ..........................95 Voicemail Setup .......................... 95 Visual Voicemail .......................... 96 Set Up Visual Voicemail ......................96 Review Visual Voicemail ......................98 Listen to Multiple Voicemail Messages ..................99 Visual Voicemail Options ......................100 Configure Visual Voicemail Settings ..................
  • Page 5 Open New Gmail Messages ..................... 143 Open Gmail Messages ......................144 Manage Gmail Messages ......................... 145 Use Gmail Labels ........................145 Archive Gmail Threads ......................146 Mute Gmail Threads ......................... 147 Delete Gmail Threads ....................... 148 Search Gmail Messages ......................149 Report Spam or Phishing Gmail ....................
  • Page 6 Viewfinder Screen ........................187 Record Videos .......................... 188 Shooting Modes ........................189 View Pictures and Videos Using Gallery ..................190 Edit Pictures ............................194 Share Pictures and Videos ....................... 200 Send Pictures or Videos by Email or Gmail ................200 Send a Picture or Video by Multimedia Message ..............
  • Page 7 Google Play Books ..........................233 Google Play Games .......................... 233 Google Play Movies & TV ......................... 233 Google Play Music ..........................234 Google Play Newsstand ........................237 Google Search ..........................237 Use Google Search ........................237 Use Google Voice Search ......................239 Lookout Security ..........................
  • Page 8 Turn Wi-Fi On and Connect to a Wireless Network ..............258 Wi-Fi Settings ..........................261 Disconnect Wi-Fi ........................263 Wi-Fi Direct ..........................264 Bluetooth ............................267 Bluetooth Information ........................ 267 Enable Bluetooth ........................267 Pair Bluetooth Devices ......................269 Connect to a Paired Bluetooth Device ..................272 Share Information Using Bluetooth ...................
  • Page 9 Virtual Private Networks (VPN) ....................314 Default Messaging App Settings ....................322 Sounds and Notifications Settings ....................324 Sound Mode ..........................325 Volume ............................326 Ringtones and Sounds ......................327 Vibrations ..........................328 Sound Quality and Effects ......................329 Notifications..........................330 Display Settings ..........................
  • Page 10 Location Settings ........................374 Accessibility Settings......................... 377 Vision Accessibility Settings ...................... 378 Hearing Accessibility Settings ....................380 Dexterity and Interaction Settings ..................... 381 Configure Other Accessibility Settings ..................383 Add Accounts ............................ 384 Backup and Reset ..........................386 Language and Input Settings ......................391 Battery Settings ..........................
  • Page 11: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy S 6 edge. The following topics explain how best to use this guide to get the most out of your phone.
  • Page 12: Access Instructions On Phone

    Access Instructions on Phone Whether you're new to Android or just new to your Galaxy S 6, your phone can help you learn how to use it. Access Help Use the phone's Help menu to learn about your phone. 1. Press to display the Home Screen.
  • Page 13: Get Support From Sprint Zone

    Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone 2. From the Sprint Zone main page, tap Support. 3.
  • Page 14: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Rear Camera...
  • Page 15 Part Description Take pictures and records videos while facing the screen, and allows Front Camera you to video conference. Headset Jack Plug in a headset for convenient, hands-free conversations. Measure your heart rate via your fingertip when using the S Health Heart Rate Monitor app.
  • Page 16: Charge The Battery

    Charge the Battery Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer. Note: This phone has an integrated battery that cannot be removed by the user. Battery Cautions Storage: Avoid storing or leaving the phone with no battery charge remaining.
  • Page 17: Turn Your Phone On And Off

    Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
  • Page 18: Turn Your Phone Off

    Lock and Unlock Your Screen Screen Lock for information about using the  screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the  Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information.
  • Page 19: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
  • Page 20: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
  • Page 21 Flick Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
  • Page 22: Activate Your Phone

    Pinch and Spread "Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward to zoom in. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
  • Page 23: Complete The Setup Screens

    EULA, you cannot continue with setup. If you consent to provide diagnostic and usage data to Samsung, tap Yes, or tap No thanks. Hands Free Activation: Automatically connect to Sprint network and set up voice and data ...
  • Page 24 Samsung account, or follow the prompts to create a new account. • To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping AGREE when prompted.
  • Page 25: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. 1.
  • Page 26: Phone Settings Menu

    Recent Applications You can display a list of recently used applications using the Recents key. Tap Recents ■ to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■...
  • Page 27: Portrait And Landscape Screen Orientation

    Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Turn Screen Rotation On or Off 1. Open the Status Bar by dragging down from the top of the screen. 2.
  • Page 28: Edge Screen

    To set up palm swipe screen capture: 1. From home, tap Apps > Settings 2. Tap Motions and gestures and then tap the ON/OFF switch next to Palm swipe to capture. Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge Screen Notification Options You can configure which notifications appear on the Edge screen, Edge lighting options, and priority contacts.
  • Page 29 To turn on Edge lighting: 1. From a Home screen, tap Apps > Settings > Edge screen > Edge lighting. 2. Tap the ON/OFF switch to turn on the feature. Basic Operations...
  • Page 30: Quick Reply

    Quick Reply Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller. To turn on and configure Quick reply: 1.
  • Page 31 3. Tap the ON/OFF switch to enable Quick reply. 4. Tap the message to edit the text reply. 5. When finished, tap the Back key to save changes. Basic Operations...
  • Page 32: People Edge

    People Edge People edge allows you to set important contacts for custom notifications on the Edge screen. 1. From a Home screen, tap Apps > Settings > Edge screen > People edge. – or – Swipe the People edge tab to the center of the screen, and then tap Settings Basic Operations...
  • Page 33 2. Tap the ON/OFF switch to turn on the feature. 3. Tap My people to add contacts to the My people list. Tap Add contact to add a person from your Contacts list. Notifications from that person  appear in the color assigned. Tap EDIT to rearrange the order contacts appear on the screen, or to remove contacts.
  • Page 34: Select Notifications

    Select Notifications You can choose which kinds of notifications appear on the Edge screen. 1. From a Home screen, tap Apps > Settings > Edge screen > Select notifications. 2. Tap the ON/OFF switch next to each notification type to activate or deactivate alerts on the Edge screen.
  • Page 35: Other Edge Screen Features

    Other Edge Screen Features In addition to contacts and notifications, the Edge screen can be configured to display news and information feeds and a night clock, and it can be moved to the opposite side of the screen. Information Stream The Information stream feature lets you select news and information feeds to display on the Edge screen.
  • Page 36 2. Tap the ON/OFF switch to activate the Information stream feature. 3. Tap Manage feeds to configure the following: Tap the checkbox on each feed that you want to appear on the Edge screen.  To edit a feed, tap Settings (if available).
  • Page 37: Night Clock

    Night Clock Set up a clock that displays on the Edge screen when the phone screen is off. Night mode is available for a maximum of 12 hours. 1. From a Home screen, tap Apps > Settings > Edge screen >...
  • Page 38 3. When finished, tap the Back key to save changes. Edge Screen Position You can select either the left or right side of the display for the Edge screen. 1. From a Home screen, tap Apps > Settings > Edge screen >...
  • Page 39: Applications

    Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2.
  • Page 40: Apps List

    Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area.
  • Page 41 In addition to opening, editing, and saving MS Office documents, Hancom Hancom Office 2014 Office 2014 supports standard ODF files and quick and easy conversion to the PDF file format. Located in the Samsung folder in the apps list. Instant message with your friends and family using Google Hangouts. Hangouts Located in the Google folder in the apps list.
  • Page 42 You can also set songs as ringtones for incoming calls, or as alarm tones. Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in My Files the apps list.
  • Page 43 Microsoft folder in the apps list. Use your phone to control your TV, Set-top box, DVR, Stereos, and other Peel Smart Remote electronic devices. Located in the Samsung folder in the apps list. Make and receive phone calls. Phone...
  • Page 44 Video Record voice memos and share them with others. Located in the Voice Recorder Samsung folder in the apps list. Search the Internet and your phone using voice commands. Located in Voice Search the Google folder in the apps list.
  • Page 45: Phone Number

    Function/Service Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for Voicemail without having to listen to every voicemail message first. YouTube is a video sharing website on which users can upload and share videos.
  • Page 46 2. Tap About device 3. Tap Status.  You will see the number listed under My phone number. Basic Operations...
  • Page 47: Airplane Mode

    Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power key to display the device options menu. 2.
  • Page 48: Enter Text

    Notification Panel, slide the Quick settings buttons to the left, and then tap Airplane mode to turn Airplane mode off. Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google voice typing. Samsung Keyboard Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically onscreen when you tap a text entry field, and can be used in either portrait or landscape mode.
  • Page 49 Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 50: Google Voice Typing

    Samsung keyboard. – or – Touch and hold on the Samsung keyboard, and then tap 2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE. 4. Once you have completed entering your text, tap .
  • Page 51: Google Account

    Paste: Insert the last copied or cut text into the current field.  Clipboard: Display the clipboard to choose previously cut or copied text.  Dictionary: Access your personal dictionary.  Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications.
  • Page 52 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts 2. Tap Add account. Basic Operations...
  • Page 53 3. Tap Google > OR CREATE A NEW ACCOUNT. 4. Enter your First name and Last name, and then tap NEXT. Basic Operations...
  • Page 54 5. Enter a desired Username, and then tap NEXT. 6. When prompted, enter and re-type a password. Then tap NEXT. Basic Operations...
  • Page 55 7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap NEXT. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 56 9. Your phone connects with the Google servers and displays your account information. Tap NEXT. 10. Configure your Google data backup and communication, and then tap NEXT. Basic Operations...
  • Page 57 11. If desired, you can set up payment options for purchases through the Google Play store, and then tap NEXT.  You are signed in to your new Google Account.  Your Google account is listed in Apps > Settings >...
  • Page 58: Sign In To Your Google Account

    Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Accounts 2.
  • Page 59 3. Tap Google. 4. Tap Enter your email, enter your Gmail address, and then tap NEXT. Basic Operations...
  • Page 60 5. Enter your password and tap NEXT. 6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap ACCEPT. Basic Operations...
  • Page 61 7. Set up payment information for use in the Google Play store, and then tap NEXT. 8. Tap the items from your Google Account that you want to sync to your phone. The checked items will be synced. Tap NEXT to continue. ...
  • Page 62: Google Play Store

     Your Google account is listed in Apps > Settings > Accounts Note: Depending on your Google Account history, you may see a Get your apps & data screen instead of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either case.
  • Page 63: Find And Install An App

    Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
  • Page 64: Request A Refund For A Paid App

    6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app.
  • Page 65: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 66 3. Tap the app you want to update, and then tap UPDATE > ACCEPT.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
  • Page 67 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
  • Page 68: Uninstall An App

    Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 69: Get Help With Google Play

    3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 70: Lock And Unlock Your Screen

    2. Tap Menu > Help & feedback.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 71: Turn The Screen On And Unlock It

    To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings.
  • Page 72: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 73 To back up your Google apps: Your Google app purchases are saved remotely and can be re-installed after the update is applied. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
  • Page 74 Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version read-only field. Basic Operations...
  • Page 75: Update Your Profile

    Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps >...
  • Page 76: Update Your Prl

    Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps > Settings > System update > Update PRL. 2. Follow the onscreen instructions.  The phone will download and install the PRL update and you will see a confirmation when complete.
  • Page 77: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status Bar, and use the Notification Panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 78 Item Description Application icons are shortcuts to favorite applications. You can add Application Icons and remove these shortcuts as you wish. Tap to open the applications (apps) list. The apps list key is a primary Applications (Apps) List shortcut available from all Home screens. The notification area of the Status Bar (on the left) displays notifications Notification Area for incoming messages, missed calls, application updates, and more.
  • Page 79: Extended Home Screens

    Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. ●...
  • Page 80: Status Bar

    Status Bar The Status Bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification Panel or access the quick settings menu, tap the Status Bar and drag it down. Status Bar Layout Main Notification Icons Icon...
  • Page 81 Icon Notification New Sprint Zone message Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Downloading Mute mode Vibrate mode Speakerphone active Network (full signal)
  • Page 82: Notification Panel

    Icon Status Network (roaming) 3G Data Service 3G Data Service is in use. The rays spin when data is being transferred. Sprint Spark Enhanced LTE data service. The rays spin when data is being transferred. Airplane mode Sync active Battery (charging) Battery (full charge) Notification Panel Drag the Status Bar down to open the Notification Panel.
  • Page 83 Close the Notification Panel ■ Drag the Notification Panel up. (Slide your finger up from the bottom of the screen.) – or – Tap the Back key to close the Notification Panel. Notification Panel Layout The Notification Panel gives you access to notifications, settings, and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the Notification Panel lets you quickly access frequently used settings options.
  • Page 84 2. Tap Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel. You will see two sets of buttons, Active Buttons on top and Available Buttons below.  • You can have ten buttons active in the quick settings panel.
  • Page 85: S Finder

    S Finder Search your device for apps, contacts, messages, email, files, settings, and more. 1. Open the Notification Panel by sliding your finger down from the top of the screen.  The Notification Panel opens. 2. Tap S Finder. 3. Tap the Search field and enter search criteria. 4.
  • Page 86: Quick Connect

    Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi. 1. Open the Notification Panel by sliding your finger down from the top of the screen. ...
  • Page 87: Customize The Home Screen

    Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
  • Page 88 2. Tap Home screen, and then tap an option to select the wallpaper. Home screen: Set the background wallpaper for your Home screen.  Lock screen: Set the wallpaper for your phone’s Lock screen.  Home and lock screens: Set a wallpaper for both your Home screen and your Lock screen. ...
  • Page 89: Add Shortcuts To The Home Screen

    Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.
  • Page 90: Add Widgets To The Home Screen

    Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
  • Page 91: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2.
  • Page 92: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception.
  • Page 93: Place And Answer Calls

    2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.  Wi-Fi Calling is set up. For more information, see Wi-Fi Calling Settings. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 94: Call Using The Phone Dialer

    Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. 2.
  • Page 95: Call Emergency Numbers

    3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
  • Page 96: Answer Phone Calls

    To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone If necessary, tap to display the keypad.  3. Tap ...
  • Page 97 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the Volume key down. Phone App...
  • Page 98: Reject An Incoming Call

    Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1.
  • Page 99: In-Call Screen Layout And Operations

    2. Tap one of the messages to send it to the caller.  The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From home, tap Apps  > Settings >...
  • Page 100: End Of Call Options

    Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). ● Activate Speaker to route the phone’s audio through the speaker. (You can adjust the  speaker volume using the Volume key.) Deactivate Speaker to use the phone’s earpiece. ...
  • Page 101: Place Calls From Contacts/Call Logs

    Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone 2. Tap CONTACTS to display the Contacts list. ...
  • Page 102 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
  • Page 103: Call From Call Logs

    Call from Call Logs The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone 2. Tap LOG to display the call logs list.  The call logs list appears. Phone App...
  • Page 104 3. Tap an entry to display the call details. 4. Tap to place a call.  The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.  5. To end the call, tap Tip: You can also place a call directly from the Call logs list.
  • Page 105: Optional Services

    Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
  • Page 106: Visual Voicemail

    2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password.  Record your name announcement.  Record your greeting.  Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
  • Page 107 1. From home, tap Apps > Voicemail – or – Tap Phone , and then tap to access your Visual Voicemail. 2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3.
  • Page 108: Review Visual Voicemail

    Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review.
  • Page 109: Listen To Multiple Voicemail Messages

    Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
  • Page 110: Visual Voicemail Options

    Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing new voicemail messages: Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service ...
  • Page 111: Configure Visual Voicemail Settings

    4. Touch and hold a message to manage your messages. The following options are available: All: Select all messages.  Delete: Delete the selected messages.  Archive: Save this message.  Mark as Read: Mark this voicemail as being read. ...
  • Page 112 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings: Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to ...
  • Page 113: Change Your Main Greeting Via The Voicemail Menu

    Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Apps > Voicemail 2.
  • Page 114: Caller Id Blocking

    1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4.
  • Page 115: Call Waiting

    2. Tap 3. Enter a phone number. 4. Tap  Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
  • Page 116: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. From home, tap Phone to display the phone screen.
  • Page 117 3. When you are connected to the second party, tap Merge . Your conference call is now in session. 4. To end the three-way call, tap Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected.
  • Page 118: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
  • Page 119 To deactivate Call Forwarding: 1. From home, tap Phone  The phone app opens. If necessary, tap to display the keypad. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Phone App...
  • Page 120: Call Settings

    Call Settings The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application. Access Call Settings ■ From home, tap Apps > Settings > Applications > Phone. – or – From home, tap Phone >...
  • Page 121 Call Settings Options Use the Call settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right. Send a message to messages a displayed contact by swiping left. Call rejection Create or edit messages to reject incoming calls.
  • Page 122: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is left uncharged.
  • Page 123 Google Account online. If you have multiple Google Accounts set up, you will need to pick a specific account. Select Samsung account to sync your contacts automatically with your Samsung account.  Select Microsoft Exchange ActiveSync to sync your contacts automatically with your ...
  • Page 124 4. Use the keyboard to enter as much information as you want. Photo: Tap to assign a picture to the contact.  Name: Enter the contact’s name.  Phone number: Enter a phone number for the contact.  Email: Enter an email address. ...
  • Page 125: Save A Phone Number

    5. When you have finished adding information, tap SAVE.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone to display the phone screen. ...
  • Page 126 2. Enter a phone number and tap Add to Contacts. 3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update existing. For an existing contact, tap the contact name and select a number type for the new number. ...
  • Page 127: Check Contacts

    Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. Phone App...
  • Page 128: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Add new contact Add a new contact. Contact Tap to show the contact’s details. GROUPS Show contact groups. Image Tap to show the contact’s details. MORE Access additional options.
  • Page 129: Edit A Contact

    Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.
  • Page 130: Delete A Contact

    5. Add or edit the information, and then tap SAVE.  Your changes are saved to the contact entry. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts  You will see the Contacts list. Phone App...
  • Page 131 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap MORE > Delete > DELETE.  The contact is deleted. Tip: You can also touch and hold the contact from the Contacts list and tap DELETE > DELETE. Phone App...
  • Page 132: Share A Contact

    Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to display it, and then tap MORE > Share name card. ...
  • Page 133 3. Select a sharing method: Android Beam: Send the information using NFC and Android Beam.  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and  sending via Bluetooth. Drive to save the information to your Google Drive account. ...
  • Page 134: Profile Sharing

    Profile Sharing Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.
  • Page 135 3. Tap Profile sharing, and then tap the ON/OFF switch to enable the feature. 4. Set Profiling sharing options: Share with: Share your profile with the public, all contacts, your favorite contacts, or selected  contacts. Shared profile info: In addition to your name, status, and profile picture, you can share your ...
  • Page 136: Import Contacts

    Import Contacts Import (load) contacts that have been backed up to device storage. Import Contacts from Device Storage 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap MORE > Settings > Import/Export contacts. ...
  • Page 137: Back Up Contacts

    3. Tap IMPORT. 4. Select a destination for the imported contacts. 5. Follow the onscreen instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to your phone’s memory for re-import if needed.
  • Page 138 2. Tap MORE > Settings > Import/Export.  You will see the Import/Export contacts menu. 3. Tap EXPORT. 4. Select an export location. 5. Follow the onscreen instructions to complete the export.  The contacts are exported. Phone App...
  • Page 139: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 140 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipients field. If you are sending the message to  several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
  • Page 141: Send A Multimedia Message (Mms)

    Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
  • Page 142 5. Tap and select from the following file attachments: Image: Attach a stored picture. See Gallery.  Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it. See Camera and Video.
  • Page 143: Send An Enhanced Message

    (vCard), appointments (vCalendar), as well as large files (up to 1 GB) to other Galaxy S 6 series phones. Note: Enhanced messages are only supported on Samsung Galaxy S 6 and Samsung Galaxy S 6 edge phones.
  • Page 144 Enable Enhanced Messaging 1. From home, tap Apps > Messages 2. Tap MORE > Settings > Enhanced messaging. 3. Tap the ON/OFF switch to enable Enhance messaging. 4. Set options: Image resize: Set the standard size of images sent with Enhanced messages. ...
  • Page 145 Send an Enhanced Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose  The Compose screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you are sending the message to ...
  • Page 146 Tap the icon, and then select the contacts to whom you want to send the message. You  can also select contact groups as recipients. When you have selected all the message recipients, tap DONE. 4. Tap the Enter message field, and then start composing your message. 5.
  • Page 147: Save And Resume A Draft Message

    Picture: Select Take picture to take a picture and attach it, or Image to attach a stored  picture. You'll also see thumbnails of recent pictures above the main attachment options; tap one to add it to your message. Maps: Add your current location (requires GPS to be turned on) or a location you pick on a ...
  • Page 148: New Messages Notification

    New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the Status Bar when you receive a new text or multimedia message. A new message icon also appears in the notifications area of the Status Bar to notify you of a new text or multimedia message.
  • Page 149 View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more ...
  • Page 150: Delete Message

    Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message and tap .
  • Page 151: Create And Send Gmail

    Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC.
  • Page 152 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...
  • Page 153: Check Received Gmail Messages

    Gmail Composition Options Adding Cc/Bcc: In the To field, tap ● to display Cc and Bcc fields. ● Attaching Pictures or Videos: In the mail composition window, tap Attach file . Locate and tap the picture or video you want to attach. ●...
  • Page 154: Open Gmail Messages

    Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Google > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view. ...
  • Page 155: Manage Gmail Messages

    Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, tap Reply ● , compose your reply message, and tap Send To reply to all, tap More options > Reply all.  ● Forwarding Gmail Messages: With the Gmail message open, tap More options >...
  • Page 156: Archive Gmail Threads

    3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1.
  • Page 157: Mute Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
  • Page 158: Delete Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can simply delete it from the inbox.
  • Page 159: Search Gmail Messages

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Delete  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1.
  • Page 160 2. Tap Search 3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Messaging and Internet...
  • Page 161: Report Spam Or Phishing Gmail

    Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, tap Apps > Google > Gmail  The inbox opens. 2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options >...
  • Page 162: Add Another Google (Gmail) Account

    Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account. 2.
  • Page 163: Switching Between Gmail Accounts

    3. Enter your Gmail username and password, and then tap NEXT. 4. Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap ACCEPT. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap NEXT.
  • Page 164 2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Messaging and Internet...
  • Page 165: Email

    Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
  • Page 166: Add An Email Account

    Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
  • Page 167 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts. 2. Tap Add account > Email. Messaging and Internet...
  • Page 168 3. Enter the Email address and Password for the email account and then tap NEXT.  Tapping NEXT prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap MANUAL SETUP and enter your ...
  • Page 169 5. Enter an account name and a display name and tap DONE to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 170: Add An Exchange Activesync Account

    Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information.
  • Page 171 3. Enter the required information. Email address: Enter your email address.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).  Show password: Display the password as you enter it. ...
  • Page 172: Compose And Send Email

    Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email ...
  • Page 173 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap SEND.  The email message is sent. Messaging and Internet...
  • Page 174: Open New Email Messages

    Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification Panel. 2. Tap the new message from the Notification Panel.  The new email message opens. If you have two or more new email messages, tapping the notification opens the email inbox.
  • Page 175: Open Email Messages

    Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email  The email inbox opens. 2.
  • Page 176: Delete An Email Account

    Options When Reviewing Email Messages ● Resetting Mail as Unread: Touch and hold a read message, and then tap MORE > Mark as unread. ● Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and then tap DELETE >...
  • Page 177 2. Tap MORE > Settings. 3. Tap the account name, and then tap REMOVE > REMOVE.  The account is deleted from your phone Messaging and Internet...
  • Page 178: Manage Your Email Inbox

    Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
  • Page 179: Exchange Activesync Email Features

    To add priority senders: 1. On the email account inbox, tap PRIORITY SENDERS. 2. Tap Tap to add priority senders. 3. Select a recommended contact, or tap the CONTACTS tab to select additional contacts. 4. Tap DONE. To view only emails from priority senders: ■...
  • Page 180 2. Tap MORE > Settings. 3. Tap the Exchange ActiveSync account name to view its options. The following options are available:  • Sync account: Keep the account synchronized on your phone. • Account name: Change the account name. • Always Cc/Bcc myself: Send a copy of each email you send to yourself.
  • Page 181 Auto download attachments: Automatically download attachments when connected to • a Wi-Fi network. • Sync schedule: Configure a schedule for syncing your email account. Period to sync Email: Configure how far back in time you want to sync your email •...
  • Page 182: Data Services General Information (Lte And 3G Networks)

    Data Services General Information (LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly.
  • Page 183: Your User Name

    2. Select an option. (Automatic is the recommended setting.)  The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected to the Sprint Spark enhanced LTE network, the Sprint Spark icon appears in the Status Bar.
  • Page 184 Find Your User Name You can find your user name through your phone's device menu. 1. From home, tap Apps > Settings > About device 2. Tap Status.  You will see your user name under the “Username” heading. Messaging and Internet...
  • Page 185 Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, tap Apps > Settings >...
  • Page 186: Data Connection Status And Indicators

    Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal. More bars mean a better signal.
  • Page 187: Use The Browser

    Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Internet  The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone ...
  • Page 188: Add A Bookmark

    Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > ADD.  The add bookmark window opens. 3.
  • Page 189: View Browser History

    Bookmark Options Editing Bookmarks: From the browser, tap Bookmarks ● , touch and hold a bookmark, tap MORE > Edit, edit the bookmark, and then tap SAVE. Deleting Bookmarks: From the browser, tap Bookmarks ● , touch and hold a bookmark, and then tap DELETE.
  • Page 190 2. Tap Bookmarks  The bookmark window opens. 3. Tap the History tab, and then tap an entry.  The Web page opens. Messaging and Internet...
  • Page 191: Open New Browser Tab

    Open New Browser Tab Use tabs to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Tabs  The window opens. If you don’t see Tabs , drag the Web page down to display the address bar on top and ...
  • Page 192: Browser Settings

    3. Tap NEW TAB. A new window appears. To switch windows, tap Tabs , and then touch a thumbnail.  Browser Settings Configure settings for messaging. See Internet Settings. Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
  • Page 193 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support To find on-phone help with Chrome, from Chrome, tap More options >...
  • Page 194: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and videos.
  • Page 195: Take Pictures And Record Videos

    2. Tap Settings > Help, and tap a topic to learn more. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG (.jpg). ●...
  • Page 196: Take A Picture

    Take a Picture You can take high-resolution pictures using your phone’s camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap  The shutter clicks and the picture is captured and saved to your phone. Tip: You can launch the camera from the lock screen.
  • Page 197: Viewfinder Screen

    Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Shortcuts Menu: Gives quick access to frequently-used camera settings: Effect: Add a special graphical effect.  HDR (Rich tone): Save the picture in HDR (rich tone) only. ...
  • Page 198: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap Record  Video recording begins. 3. Tap to pause recording. Tap to stop recording.
  • Page 199: Shooting Modes

    Shooting Modes Your phone’s camera offers many shooting modes, to make your pictures or videos special. 1. From home, tap Apps > Camera 2. The camera viewfinder appears. 3. On the Camera screen, tap to choose a shooting mode. Scroll available modes, and then tap a mode to select it.
  • Page 200: View Pictures And Videos Using Gallery

    Fast motion: Record videos at a low frame rate for viewing in fast motion.  Interval shot: Take a new picture every few seconds using the front camera.  Panorama: Take multiple pictures to merge into one expansive picture. You can create a ...
  • Page 201 1. From home, tap Apps > Gallery  The Gallery opens. 2. Tap Time to open a drop-down list and select other views, such as Albums.  The list of albums opens. 3. Tap an album to view its contents. To select another album, tap the Back key to return to the Albums.
  • Page 202 Favorite: Tag a picture as a favorite.  Share: Choose a method for sharing the picture.  Edit: Modify your picture.  Delete: Erase the current picture.  CAMERA: Tap to open the camera app.  MORE: Choose other options, including: ...
  • Page 203 Tap Play to play the video.  Favorite: Tag a video as a favorite.  Share: Choose a method for sharing the video.  Editor: Edit the video.  Delete: Erase the current video.  MORE: Choose other options, including: ...
  • Page 204: Edit Pictures

    Note: When viewing pictures, you can tap a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
  • Page 205 3. Tap Edit > Rotate.  The picture is rotated and saved to the phone. Crop a Picture 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to crop. Camera and Video...
  • Page 206 3. Tap Edit > Crop.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the ...
  • Page 207: Photo Editor

    Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit >...
  • Page 208 4. Adjust your picture with these tools. Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.  Portrait: Enhance facial features of portraits. ...
  • Page 209 2. Tap a picture you want to add to a collage. 3. Tap Edit > Collage. 4. Tap or ADD to select additional pictures for the collage. Tap pictures to select them.  Tap DONE when you are finished selecting. ...
  • Page 210: Share Pictures And Videos

    Layout: Change the layout of the collage.  Border: Add a border to the collage.  Background: Change the background of the collage.  6. To adjust an individual picture within the collage, tap a picture and use the pop-up menu options: Replace: Replace the selected picture.
  • Page 211  The Gallery app opens. 2. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 3. Tap SHARE, and then on the sharing menu, tap Email or Gmail. ...
  • Page 212: Send A Picture Or Video By Multimedia Message

    Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
  • Page 213: Send Pictures Or Videos Using Bluetooth

    3. Tap SHARE, and then on the sharing menu, tap Messages.  Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
  • Page 214 2. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 3. Tap SHARE, and then on the sharing menu, tap Bluetooth. ...
  • Page 215: Share Pictures Or Videos Via Additional Apps Or Social Media

    Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Google+, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone.
  • Page 216: Share Videos On Youtube

    4. Tap the screen, tap SHARE, and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
  • Page 217 2. Tap the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Tap all the  videos you want to include. 3. Tap SHARE, and then on the sharing menu, tap YouTube. 4.
  • Page 218: Camera Options And Settings

    Camera Options and Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and rear cameras. 1. From home, tap Apps >...
  • Page 219 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings (listed in alphabetical order): Note: Not all settings will be available at all times, depending on which camera is in use (front or rear). Gesture control: Hold your hand out with your palm facing the camera to have your picture ...
  • Page 220 Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution  videos take up more memory. Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the  camera is moving. Voice control: Set the camera to take photos with voice commands. ...
  • Page 221: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Stay connected to all the latest news and information from Sprint. Included here are news, feedback, featured applications and tips/tricks for your device.
  • Page 222: Calculator

    Watch TV 1. From home, tap Apps > Sprint TV & Movies 2. Follow the prompts to browse categories and find programs. Depending on your settings, your phone may prompt you to accept a data connection.  Browse horizontally through the category options in the center of the screen to see what's ...
  • Page 223 2. Tap onscreen keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (Notification Panel > Screen rotation) and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...
  • Page 224: Calendar

    Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 225 2. Tap New  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap SAVE.  The event is added to your calendar. Useful Apps and Features...
  • Page 226 For more information about creating and managing multiple Google Calendars, visit calendar.google.com. Select Samsung Calendar to create an event that will sync with your Samsung account.  Select your Outlook or Exchange account to create an event that will sync with these account ...
  • Page 227: View Calendar Events

    View Calendar Events You can display the Calendar in year, month, week, day, or task view. To change the Calendar view, tap the drop-down menu at the upper-left corner and tap an option. 1. From home, tap Apps > Calendar ...
  • Page 228: Share Calendar Events

    Share Calendar Events Once you've created a Calendar event, you can share it with others via a variety of methods. 1. From home, tap Apps > Calendar 2. Tap a date and then tap an event to see its details. Useful Apps and Features...
  • Page 229 3. From the event details screen, tap SHARE. 4. Choose a Share as option (Event file (VCS) or Text). 5. Select a sharing method and follow the prompts to send the Event information. Useful Apps and Features...
  • Page 230: Sync Calendars

    Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap MORE > Manage calendars. Useful Apps and Features...
  • Page 231 3. Select sync options by tapping the ON/OFF switch next to each item.  The sync settings have been updated. 4. To manually sync your calendars, swipe down on the screen.  The selected calendars sync. Useful Apps and Features...
  • Page 232: Synchronize An Exchange Activesync Calendar

    Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
  • Page 233 1. From home, tap Apps > Settings 2. Tap Date and time. Useful Apps and Features...
  • Page 234: Set Alarms

    3. Set available date and time options. To set the date and time, tap the ON/OFF switch to turn Automatic data and time off.  To select a time zone, tap the ON/OFF switch to turn Automatic time zone off. ...
  • Page 235 2. Set the alarm options, including time, days, and repeat pattern. For more options, tap OPTIONS. 3. When finished, tap SAVE.  You will see the alarm icon in the Status Bar. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
  • Page 236: World Clock

    World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock > World Clock. 2. Tap a city, and then tap Add City to add it to your list. 3.
  • Page 237: Timer

    3. Tap START to begin the timer. Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. From home, tap Apps > Galaxy Apps ■...
  • Page 238: Gallery

    Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends.
  • Page 239: Google Hangouts

    Share: Share albums, pictures, or videos. • Search: Search for a picture or video. • For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and Share Pictures and Videos. Google Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well as for video calling.
  • Page 240 2. Tap Add to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat.  A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears.
  • Page 241: Google Maps

    Hangouts Operations Ending a Video Chat: In the video chat window, tap ● ● Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap More options > Turn history off. ● Delete Chat History: To delete all your chat history, in the chat window, tap More options >...
  • Page 242 2. Tap in the search box to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Apps and Features...
  • Page 243: Google Play Books

    Google Maps Operations Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: Tap the Search field, enter the ● information you are looking for, and then tap a result to view it. ● View Traffic Information, Aerial Photos, Etc.: Tap Menu and then tap Traffic, Satellite, Google Earth, etc.
  • Page 244: Google Play Music

    Google Play Music The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and Computer.
  • Page 245 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Elapsed Time Amount of time the song has been playing. Forward Play the next song. Music Image/Album Name Display music images and album names (if available). Music List View current playlist or queue Music Title/Artist...
  • Page 246 Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Google > Play Music  The Play Music app opens to the Listen Now screen. 2. Tap Menu to view your library, playlists, or access Google Play Music online. 3.
  • Page 247: Google Play Newsstand

    Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and more it’s all in one place. From home, tap Apps >...
  • Page 248 If a description for Google Now appears, tap What can Google Now do? and read the  information. Tap YES, I’M IN on the last page if you want to use Google Now. 2. Type your search keywords and tap Search ...
  • Page 249: Use Google Voice Search

    Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, tap Apps > Google > Voice Search  The Voice Search window opens. 2. Speak your search terms.  Search results appear. Lookout Security Lookout Security provides mobile device-specific security features that are coupled with a minimal performance hit.
  • Page 250: Memo

    Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Samsung > Memo  The memo list appears. 2. Tap and enter your memo title and text. 3. Tap SAVE.  The memo is saved.
  • Page 251: Milk

    Exclusive to Galaxy owners, Milk Music is a radio service that gives you more of the music you love, curated by top DJs and industry pros and all for free. From home, tap Apps > Samsung > Milk ■ Music The Music app plays music files.
  • Page 252 2. Scroll through the list and tap a song to begin. While playing music, use these controls: to pause playback. To start playback again, tap  to move to the previous song. Tap to move to the next song.  Tap the repeat button to control playback.
  • Page 253: Use Playlists

    Use Playlists Create playlists to group songs, so you can listen to them together. Apps > Music. 1. From a Home screen, tap 2. Tap the drop-down list in the upper left corner, tap Playlists, and then use these options: Tap an existing playlist to play its songs.
  • Page 254: My Files

    This application allows you to launch a file if the associated application is already on your phone. 1. From home, tap Apps > Samsung >My Files 2. Folders display, including: Recent files: View recently saved files.
  • Page 255: Onedrive

    Use the Peel Smart Remote app on your phone to control your TV, set-top box, DVR, stereos, and other electronic devices. 1. From home, tap Apps > Samsung > Peel Smart Remote 2. Tap START and follow the prompts to enter your ZIP code, select a television or cable service provider, set personalization preferences, and program your television, cable/satellite box, and more.
  • Page 256: Video

    Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2. Scroll through the videos stored on your phone. After a few seconds, each video thumbnail begins playing a preview of the clip.
  • Page 257: Voice Recorder

    Recording time will vary based on the available memory within the phone. Make a Voice Recording From a Home screen, tap Apps > Samsung > Voice Recorder Tap the drop-down list in the upper left corner to choose the appropriate recording mode: Standard: This recording mode picks up any sounds detected by the microphones.
  • Page 258 Play Back a Voice Recording 1. From a Home screen, Apps > Samsung > Voice Recorder 2. Tap Recordings. 3. Tap a recording to play it back. 4. During playback, you have the following tools available: Repeat: Tap to repeat the recording once it reaches the end.
  • Page 259: Voice Recorder Options

    Write to Voice Label: You can save the voice recording to a Voice Label via NFC.  Voice Recorder Options 1. From a Home screen, tap Apps > Samsung > Voice Recorder 2. Tap Recordings to view a list of recordings.
  • Page 260: Youtube

    YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, tap Apps >...
  • Page 261 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube ...
  • Page 262: 1Weather

    4. Tap Upload  The video is uploaded to your YouTube channel. 1Weather Check weather and forecasts with 1Weather: Widget Forecast Radar, which combines a groundbreaking UI with a power set of weather tools. ■ From home, tap Apps > 1Weather Amazon Shop Amazon.com from your phone.
  • Page 263: Nascar Mobile 2014

    NASCAR Mobile 2014 The NASCAR Mobile 2014 app is the official mobile app of NASCAR. Follow NASCAR news, video highlights, and immerse yourself even further into the NASCAR experience with driver stats and live leaderboards. From home, tap Apps > NASCAR Mobile 2014 ■...
  • Page 264: Spotify

    Spotify Spotify gives you millions of songs at your fingertips. The artists you love, the latest hits, and new discoveries just for you. Hit play to stream anything you like. 1. From a Home screen, tap Apps > Spotify 2. Follow the prompts to update the app, and then log in to your Spotify account or sign up for a new account from your phone.
  • Page 265: Uber

    Uber Search and find transportation service using the Uber app. Request a ride and get picked up within minutes. ■ From home, tap Apps > Uber Useful Apps and Features...
  • Page 266: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 267 Insert the USB end of the cable into an available USB port on your computer. You may need  to remove the USB cable from the charging head to access it. 2. Drag the Status Bar down to display the Notification Panel. 3.
  • Page 268: Wi-Fi

    Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
  • Page 269 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF switch again. ...
  • Page 270 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap CONNECT.  Your phone is connected to the Wi-Fi network. You will see in the Status Bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the ...
  • Page 271: Wi-Fi Settings

    Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
  • Page 272 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF switch again.  4. Tap MORE > Advanced.  The advanced Wi-Fi settings menu appears. 5.
  • Page 273: Disconnect Wi-Fi

    Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
  • Page 274: Wi-Fi Direct

    3. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed. After “forgetting” an access point, you need to enter the correct password (and other network ...
  • Page 275 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity...
  • Page 276 4. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time.  5. If a device is found, tap the device entry to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. ...
  • Page 277: Bluetooth

    Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
  • Page 278 To enable Bluetooth: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Connectivity...
  • Page 279: Pair Bluetooth Devices

    3. Tap the ON/OFF switch to turn Bluetooth on.  Bluetooth is enabled. To disable Bluetooth, tap the ON/OFF switch again.  Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification Panel. Drag the Status Bar down to display the Notification Panel and then tap Bluetooth to turn Bluetooth on or off.
  • Page 280 To pair Bluetooth devices: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Nearby devices that are visible or discoverable appear in the “Available devices” list.  If a target device is not detected, tap REFRESH to search again. ...
  • Page 281 3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the device. Methods to accept a Bluetooth connection differ depending on the device used.  The Bluetooth device is paired to your phone. Unpairing from a Paired Device 1.
  • Page 282: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
  • Page 283: Share Information Using Bluetooth

    The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the Status Bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
  • Page 284 2. Tap a contact to send. 3. Tap MORE > Share name card > Bluetooth. Connectivity...
  • Page 285: Receiving Data Via Bluetooth

    4. Tap a paired device to receive the data.  The contact information is sent. If you see a message to confirm, follow the onscreen instructions.  Receiving Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1.
  • Page 286 When your phone receives a file, you will see a notification. To open the file immediately,  drag the Status Bar down to display the Notification Panel, and then tap the notification. When you open a received file, what happens next depends on the file type: ...
  • Page 287: Sprint Worldwide Wireless Service

    Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Get Information for Sprint Worldwide Service View contact information for Sprint Worldwide.
  • Page 288: Set Network Mode Options

    1. Insert the removal tool into the hole on the SIM tray, and push until the tray pops out. 2. Place the SIM card on the tray, and slide the tray back into the slot. Caution: Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
  • Page 289: Sprint International Voicemail Service

    Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).
  • Page 290: Set Up Your Voicemail Access Number For International Use

    Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while travelling, you can set up your voicemail access number as a Contacts entry. Save the voicemail access number with the international dialing code to make it faster and easier to access your messages while roaming internationally.
  • Page 291: International Data Roaming

    International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/sww to determine the services available where you are travelling.
  • Page 292: International Roaming Status Messages

    International Roaming Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid.
  • Page 293: Contact Sprint For Assistance With International Service

    Status Messages Message Description You have entered an incorrect SIM PIN number. You have only three attempts to enter your PIN. After a third unsuccessful attempt, your phone will be locked and you will have to call Wrong PIN Sprint Customer Service to have it unlocked. Sprint sets the default to PIN off;...
  • Page 294 Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: ● In GSM mode: Touch and hold , and then dial 1-817-698-4199. ● In CDMA mode: Enter the country code, and then dial 1-817-698-4199. There is no charge for this call from your wireless phone.
  • Page 295: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the Home screen, tap App > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage.
  • Page 296 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Accounts Set up accounts such as Samsung, Google, and more. Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults.
  • Page 297: Access Settings

    Access Settings From home, tap Apps > Settings ■ – or – Slide the Status Bar down to open the Notification Panel, and then tap Settings  The settings menu opens. Configure Settings At the top of the main settings menu is a section of Quick settings. You can include up to nine primary settings options in the Quick settings menu.
  • Page 298 To customize Quick settings: From home, tap Apps > Settings 2. Tap EDIT. 3. Check or uncheck options to include in Quick settings. The counter at the top right corner indicates how many items have been selected out of the maximum of 9. 4.
  • Page 299: Wi-Fi Calling Settings

    Wi-Fi Calling Settings Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. 1.
  • Page 300 If Wi-Fi calling is enabled and you are not in range of a saved Wi-Fi network, you'll see the  Wi-Fi Calling disconnected icon in the Status Bar. Disable Wi-Fi Calling From a Home screen, tap Apps > Settings 2. Tap Wi-Fi Calling and then tap the ON/OFF switch to turn Wi-Fi Calling off.
  • Page 301: Wi-Fi Settings Menu

    Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi, see Wi-Fi. 1. From home, tap Apps >...
  • Page 302 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF switch again.  4. Tap a Wi-Fi network, enter the password, and tap CONNECT. ...
  • Page 303 Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap MORE > WPS push button. 2.
  • Page 304: Bluetooth Settings

    Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Settings...
  • Page 305 Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap the ON/OFF switch to enable. When enabled, confirmation appears for your phone to be discoverable by other devices.  Follow the onscreen instructions. ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices”...
  • Page 306: Hotspot Settings

    Hotspot Settings Use the Hotspot feature to share your phone’s data connection with other devices via Wi-Fi. Note: Using the Hotspot feature consumes battery power and uses data services Turn Hotspot On or Off To conserve battery life, turn Hotspot on when you need it and turn it off when you are finished. You can control Hotspot from Settings.
  • Page 307: Configure Hotspot

    3. Tap the ON/OFF switch to turn Hotspot on or off. Note: Turning on Hotspot will turn off Wi-Fi. Configure Hotspot Set up Hotspot to your preferences. 1. From home, tap Apps > Settings 2. Tap Hotspot 3. Tap MORE to set these options: Configure Hotspot: ...
  • Page 308 Network name: View and change the name of your mobile hotspot. • Hide my device: When enabled, your mobile hotspot is not visible to other Wi-Fi devices • during a scan. Other devices can still connect to your mobile hotspot, but will have to set up the connection manually with your Network SSID and Password.
  • Page 309: Allowed Devices

    Allowed Devices Control whether devices can connect to your Mobile Hotspot with the Allowed devices list. After you add devices to the list, they can scan for your phone and connect using your phone’s Hotspot name and password. Note: Using the Hotspot feature consumes battery power and uses data services. 1.
  • Page 310: Airplane Mode

    4. Tap ADD, and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find these details. 5. Tap OK to add the device to the Allowed devices list. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet.
  • Page 311 2. Tap Airplane mode 3. Tap the ON/OFF switch to enable Airplane mode. Note: You can also enable or disable Airplane Mode through the Notification Panel quick settings (drag down the Status Bar and tap Airplane mode), or though the Power key (press and hold the Power key and then tap Airplane mode).
  • Page 312: Data Usage Settings

    Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings 2. Tap Data usage  The data usage window opens. Settings...
  • Page 313 Data Usage Settings Operations ● Enable Mobile Data: Tap the ON/OFF switch next to Mobile data. ● Set Amount for Alert When Data Usage Increases: Tap the ON/OFF switch next to Alert me about data usage, and then drag the horizontal warning slider up and down to set an amount. Data usage amounts are approximate.
  • Page 314: Mobile Networks Settings

    Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. 1. From home, tap Apps > Settings 2. Tap Mobile networks Settings...
  • Page 315 3. Configure options: Network mode: Choose a preferred network mode. Available options depend on your  phone’s features, but may include: CDMA, LTE/CDMA, GSM/UMTS, and Automatic (the recommended setting). Data roaming: When you are outside your home network area, your phone can still connect ...
  • Page 316: Nfc And Payment

    NFC and Payment NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send information using NFC, including payment through mobile payment services at businesses that support this function. Access NFC and Payment 1. From home, tap Apps >...
  • Page 317 Enable NFC and Android Beam 1. From home, tap Apps > Settings > NFC and payment 2. Tap NFC. Settings...
  • Page 318 3. Tap the ON/OFF switch to enable NFC. 4. Tap Android Beam. Settings...
  • Page 319: Tap And Pay

    5. Tap the ON/OFF switch to enable Android Beam.  NFC and Android Beam are enabled. Tap and Pay With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at the point-of-purchase.
  • Page 320: More Connection Settings

    2. Tap Tap and pay.  Tap and pay payment apps you have installed are display. Available options depend on the payment app(s) you have set up on your phone.  More Connection Settings The More connection settings menu provides access to additional network options, such as default messaging app, VPN, mobile networks, and printers (if available).
  • Page 321 Access More Connection Options 1. From home, tap Apps > Settings 2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Settings...
  • Page 322: Tethering Settings

    Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps >...
  • Page 323: Printing

    Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You’ll need to know the IP address of the printer;...
  • Page 324: Virtual Private Networks (Vpn)

    3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
  • Page 325: Set Up Secure Credential Storage

    Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, tap Apps > Settings > Lock screen and security 2. Tap Screen lock type > Password. Note: For credential storage, you can also use Pattern, PIN, or Fingerprints screen lock types.
  • Page 326 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK. 4. Select your display option for notifications on the lock screen, and then tap DONE. ...
  • Page 327: Add A Vpn Connection

    6. Tap Trust agents, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone.
  • Page 328 2. Tap More connection settings > VPN.  The VPN settings window appears. 3. Tap ADD VPN, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and ...
  • Page 329 Access the VPN Settings Window 1. From home, tap Apps > Settings 2. Tap More connection settings > VPN.  The VPN settings window appears. Settings...
  • Page 330: Connect To A Vpn

    Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap CONNECT.  You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area.
  • Page 331: Disconnect From A Vpn

    Disconnect from a VPN 1. Drag the Status Bar down to open the Notification Panel. 2. Tap the VPN connection to display the VPN connection window. Settings...
  • Page 332: Default Messaging App Settings

    3. Tap DISCONNECT to disconnect from the VPN.  Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in  the notification area of the Status Bar. Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging.
  • Page 333 2. Tap More connection settings > Default messaging app. 3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts or Messaging Plus), you will not be able to use the standard Messages app unless you restore it as the default messaging app.
  • Page 334: Sounds And Notifications Settings

    Sounds and Notifications Settings The Sounds and notifications settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications. Sounds and Notifications Settings Overview The sounds and notifications settings menu allows you to configure the following options: Sound Setting Description Sound mode...
  • Page 335: Sound Mode

    Sound Mode You can switch between sound modes, while preserving the individual sound settings you’ve made. Note: Sound modes are also available from the Device options menu. Press and hold the Power key, and then choose Mute, Vibrate, or Sound from the Device options. 1.
  • Page 336: Volume

    Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the Home screen by pressing the Volume key. 1. From a Home screen, tap Apps >...
  • Page 337: Ringtones And Sounds

    Notifications  System  Ringtones and Sounds Choose a ringtone for incoming calls. 1. From a Home screen, tap Apps > Settings > Sounds and notifications 2. Tap Ringtones and sounds for options: Ringtone: Select a default ringtone.  Default notification sound: Choose a default sound for notifications. ...
  • Page 338: Vibrations

    Messages: Tones play and/or the phone vibrates when new messages arrives.  Calendar: Tones play and/or the phone vibrates to remind you of events.  Email: Tones play and/or the phone vibrates when new emails arrives.  Touch sounds: Tones play when you tap the screen to make selections. ...
  • Page 339: Sound Quality And Effects

    2. Tap Vibrations for options: Vibration intensity: Choose the intensity of vibrations.  Vibration pattern. Select a vibration pattern, or create a new one.  Vibrate when ringing: The phone vibrates when ringing.  Vibration feedback: The phone vibrates when soft keys are tapped and for certain software ...
  • Page 340: Notifications

    2. Tap Sound quality and effects for options: Adapt Sound: Find the best sound quality for you and use it during calls and while playing  music or videos. SoundAlive+: Recreate the effect of rich surround sound.  TubeAmp: Simulate the soft timbre of a tube amplifier. ...
  • Page 341: Display Settings

    Display Settings Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness.
  • Page 342 2. Tap Display 3. Set your display options: Brightness: Set the screen brightness, or set the brightness level to Auto.  Font: Choose the default font.  Screen timeout: Turn the screen off after a set amount of time.  Smart stay: Keep the screen on while you are looking at it.
  • Page 343: Edge Screen Settings

    Edge Screen Settings Manage the panels that display on the Edge screen, including your own custom panels, and set up night mode. 1. From home, tap Apps > Settings > Edge screen – or – Swipe upward on the Edge screen and tap Settings 2.
  • Page 344: Motions And Gestures

    Edge lighting: Set the Edge screen to light up when you receive calls or notifications  while the device is turned over. If People edge is on, the indicator color will depend on your My people settings (set under People edge). People edge: Add contacts to your My people list and assign them to different notification ...
  • Page 345 2. Tap Motions and gestures . You can swipe through the screens at the top to read about each motion and gesture. 3. Tap the ON/OFF switch to turn a feature on. When a feature is on, tap the feature name to configure options: Direct call: Call the contact whose call log, message, or contact details are currently on the ...
  • Page 346: Applications Settings

    Applications Settings View information and configure settings for all apps on your phone. The Application manager and Default applications menus are located here. Access Applications Settings 1. From home, tap Apps > Settings 2. Tap Applications Settings...
  • Page 347: Application Manager

    3. Scroll down to Application settings to see all of the pre-loaded apps. Tap on an app to view and configure its settings. Application Manager Check installed applications and running applications. Items that can be checked in the Application manager are as follows. Apps Setting Description DOWNLOADED...
  • Page 348 Access the Application Manager 1. From home, tap Apps > Settings > Applications 2. Tap Application manager. 3. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
  • Page 349: Default Applications

    Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications 2. Tap Default applications. 3. Tap each default setting to see what services or applications are available to set as the default. Home: Choose a default Home screen mode.
  • Page 350: Calendar Settings

    Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for example), you will not be able to use the Messages app unless you restore it as the default messaging app. For details, see Default Messaging App Settings.
  • Page 351: Camera Settings

    Hide declined events: When enabled, events for which you declined the invitation are not  shown on the calendar. 7-day weather forecast: When enabled, weather information from AccuWeather.com  displays on the calendar. Notification:  • Notification sound: Choose a sound for calendar event notifications. Vibration: Enable or disable vibration, to play for calendar event notifications.
  • Page 352: Contacts Settings

    2. Tap Camera to configure these options: Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the  camera is moving (rear camera only). Grid lines: Display viewfinder grid lines to help composition when selecting subjects.  Location tags: Attach a GPS location tag to the photo.
  • Page 353 Import/Export contacts: Import contacts from your phone’s internal memory and export  contacts to your phone’s internal memory. Move device contacts to: Move contacts saved on your device to your Google or Samsung  accounts. Contacts to display: Choose contacts to display in Contacts. You can choose only contacts ...
  • Page 354: Email Settings

    Name format: Choose how contacts are displayed, by first or last name.  Send multiple name cards: You can choose how to transfer contacts, when sharing them  with other devices, such as via Bluetooth. Tap Export settings and choose one of the following options: •...
  • Page 355 2. Tap Email to configure options. General email settings, which affect all email accounts, include: Manage accounts: Configure options for specific accounts. Available settings depend on the  type of account. Add account: Add additional email accounts.  View as: View emails in Standard format, or as Conversations. ...
  • Page 356 1. From home, tap Apps > Settings > Applications 2. Tap Email, and then tap an account to set its options. Individual email account settings may vary; see your service provider for details. Common settings include: Sync settings: Configure options for synchronizing your phone with your account: ...
  • Page 357 Auto download attachments: Choose whether the phone automatically downloads • email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments. • Auto resend times: Choose the number of times the phone attempts to resend an email after a delivery failure.
  • Page 358: Internet Settings

    Internet Settings Configure Internet settings, to customize the browser to your preferences. Tip: You can also access Internet settings from the Internet app. From Home, tap Internet > MORE > Settings. 1. From home, tap Apps > Settings > Applications 2.
  • Page 359: Messages Settings

    Manual zoom: Override website requests to control zoom level  Privacy: Choose options related to privacy.  Advanced: Choose settings to control how the browser treats content.  Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
  • Page 360 2. Tap Messages to configure settings: Enhanced messaging: Enable enhanced messaging with other S 6 users. See Send an  Enhanced Message. Notifications: When turned on, notifications for new messages display in the Status Bar. Tap  the ON/OFF switch to turn the setting on, and then configure options: Notification sound: Choose a sound to play for new message notifications.
  • Page 361: Music Settings

    More settings > Multimedia messages:  Group conversation: Control how messages to multiple recipients are handled. When • enabled, a single message is sent to multiple recipients. When disabled, a separate message is sent to each recipient. • Auto retrieve: Choose whether message attachment(s) are automatically downloaded when you display a multimedia message.
  • Page 362 1. From home, tap Apps > Settings > Applications 2. Tap Music to configure settings: SoundAlive: Choose a setting to match the type of music you’re playing.  Play speed: Touch and drag the slider to set the default speed for music playback. ...
  • Page 363: Phone Settings

    Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone > MORE > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options: Swipe to call or send messages: Make calls or send messages by swiping right or left ...
  • Page 364 Call rejection: Create and manage a list of phone numbers, to have your phone  automatically reject calls you receive from those numbers. • Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto reject mode is turned on. •...
  • Page 365: S Voice Settings

    device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.
  • Page 366 2. Tap S Voice to configure options: Voice wake-up: When turned on, you can launch S Voice by speaking a wake-up command.  Wake up in secured lock: Make calls, take pictures, play music, or perform tasks via  S Voice using voice commands without unlocking your phone. Language: Choose a language to use for S Voice.
  • Page 367: Weather Settings

    Weather Settings Configure weather settings for use with the Edge screen, the Lock screen, and the Calendar app. 1. From home, tap Apps > Settings > Applications 2. Tap Weather to configure options: Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated. ...
  • Page 368: Wallpaper

    Lock screen: Show weather information on the Lock screen.  Calendar: Show weather information in the Calendar app.  Wallpaper You can change the wallpaper for the Home and Lock screens. Change the Wallpaper 1. From home, tap Apps > Settings >...
  • Page 369: Themes

    3. Tap a wallpaper to preview it. 4. Tap SET AS WALLPAPER to set the selected wallpaper for the screen or screens. If you've selected an image from Gallery, tap DONE to apply it as wallpaper.  Your wallpaper is changed. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone.
  • Page 370: Lock Screen And Security Settings

    2. Tap a theme to view it. 3. To find other themes, tap STORE. 4. To download a theme, tap the theme, and then tap DOWNLOAD. 5. To apply a theme, tap the theme, and then tap APPLY.  Your theme is changed. Lock Screen and Security Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be...
  • Page 371 Setting Description Configure secure lock functions, such as Auto lock and Lock instantly Secure lock settings with Power key. Fingerprints Register your fingerprint on your phone. Allow or deny installation of apps from sources other than the Google Unknown sources Play store app.
  • Page 372: Screen Lock

    Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint to unlock the phone’s control keys, buttons, and touchscreen. In order from least secure to most secure, the available screen lock options are: ●...
  • Page 373 2. Tap Screen lock type.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.  The screen lock is set. Settings...
  • Page 374: Use A Screen Unlock Pattern

    Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
  • Page 375 4. When prompted, draw the screen unlock pattern again, and then tap CONFIRM.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap CONTINUE, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be ...
  • Page 376 Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen and Security > Screen lock type. Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap CONTINUE, re-enter your PIN, and tap OK to save the setting. ...
  • Page 377: Use A Screen Unlock Password

    Use a Screen Unlock Password 1. From the Screen lock type menu, tap Password. 2. Enter a password, tap CONTINUE, and then enter your password again to confirm it.  The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 ...
  • Page 378: Disable The Screen Lock

    1. From the Screen lock type menu, tap Fingerprints. 2. Follow the prompts to set up your fingerprints. Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings >...
  • Page 379 2. Tap Screen lock type.  The Screen lock settings menu opens. 3. Draw your unlock screen pattern, enter your PIN or password, or scan your fingerprint. 4. Tap None.  The screen lock is disabled. Settings...
  • Page 380: Privacy And Safety

    Privacy and Safety Privacy and safety features include locating methods and emergency messaging. The following settings are available. Privacy and Safety Setting Description Select the method used to estimate your location. You can also view the Location apps that have requested your location and review their history logs. Private mode allows you to hide and protect content you want to keep Private mode private.
  • Page 381: Private Mode

    Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps. You must configure a security lock to use Private mode. Activate Private Mode 1. From home, tap Apps > Settings > Privacy and safety >...
  • Page 382: Report Diagnostic Info

    Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems. Enable Report Diagnostic Info 1. From home, tap Apps > Settings > Privacy and safety > Report diagnostic info. 2. Read the consent information and tap YES to enable. Settings...
  • Page 383: Send Sos Message

    Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times. Configure SOS Messages 1. From home, tap Apps > Settings > Privacy and safety > Send SOS messages. 2.
  • Page 384: Location Settings

    Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
  • Page 385 3. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled. If you see a confirmation, follow the onscreen instructions to connect.  Changing Location Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method.
  • Page 386 2. Tap Location. 3. Tap Locating method. 4. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Settings...
  • Page 387: Accessibility Settings

    Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Vision Configure accessibility features for vision. Hearing Configure accessibility features for hearing and sounds. Configure accessibility features for handling and interactions with the Dexterity and interaction phone.
  • Page 388: Vision Accessibility Settings

    Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility 2. Set available accessibility options.  Your accessibility settings are applied and saved. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1.
  • Page 389 2. Tap Vision to configure options: Galaxy TalkBack: Enable the Galaxy TalkBack feature and configure options. When Galaxy  TalkBack is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users. When Galaxy TalkBack is turned on, you may need to use a double-tap to select items, because a single tap is used to trigger Galaxy TalkBack.
  • Page 390: Hearing Accessibility Settings

    Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the  Power key until you hear a sound or feel a vibration, and then pressing and holding with two fingers until you hear an audio confirmation. Text-to-speech options: Configure options for converting text to speech. ...
  • Page 391: Dexterity And Interaction Settings

    Samsung subtitles (CC): Displays Samsung subtitles where available. Tap the ON/OFF  switch to turn the option on or off, and then tap Samsung subtitles to configure options. Google subtitles (CC): Displays Google subtitles where available. Tap the ON/OFF switch ...
  • Page 392 2. Tap Dexterity and interaction to configure options: Universal switch: Use customizable switches to interact with your phone and to select items  on the screen. Set your personal interaction method by connecting eternal accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes.
  • Page 393: Configure Other Accessibility Settings

    Gesture wake up: Move your hand over the screen to turn it on, if the phone is face up on a  stable surface. Press and hold delay: Choose how long your phone waits during a tap and hold gesture on ...
  • Page 394: Add Accounts

    Pressing the Power key: End calls by pressing the Power key. • Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms,  notifications and alerts, and answer or reject calls. Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility ...
  • Page 395: Manage Existing Accounts

    2. Tap Add account.  An Add account window appears. 3. Tap an account type and then follow the onscreen instructions to add the required account information.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps >...
  • Page 396: Backup And Reset

    Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Samsung account ● Your Google account ●...
  • Page 397 Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Backup account Select the Google account used to back up data. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google account.
  • Page 398 Access Backup and Reset Options 1. From home, tap Apps > Settings 2. Tap Backup and Reset  The Backup and reset menu opens. 3. Set options.  The backup and reset settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. ...
  • Page 399 Factory Data Reset 1. From the Backup and reset menu, tap Factory data reset. 2. Read the factory data reset information page and tap RESET DEVICE. Settings...
  • Page 400 3. Tap DELETE ALL.  Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update  processes again. When finished, you will see the Welcome screen and Setup application. Complete the Setup Screens to start over.
  • Page 401: Language And Input Settings

    Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Voice input Set your voice search options.
  • Page 402 Set Input Method: From the Language and input setting menu, tap Default keyboard and  then tap an input method. Set Samsung Keyboard Options: From the Language and input settings menu, tap  Samsung keyboard and configure your keyboard options.
  • Page 403: Battery Settings

    Set Voice Input When Using Voice Search: From the Language and input settings menu,  tap Voice input, tap a settings option, and follow the onscreen instructions. Set Output for Text-to-Speech: From the Language and input settings menu, tap Text –to- ...
  • Page 404 2. Tap Battery 3. Tap Display battery percentage to show the percentage of battery charge remaining on the Status Bar. 4. Tap items to view details.  Check your battery condition and access additional options. Settings...
  • Page 405: Power Saving Mode

    Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption. Turn On Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Power saving mode. 3.
  • Page 406: Ultra Power Saving Mode

    Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
  • Page 407: Storage Settings

    Turn Off Ultra Power Saving Mode ■ From home, tap MORE > Turn off Ultra power saving mode.  The phone returns to normal power mode. Storage Settings The Storage settings menu lets you manage internal storage on your phone. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device...
  • Page 408 Access Storage Settings 1. From home, tap Apps > Settings > Storage 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
  • Page 409: Date And Time Settings

    Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...
  • Page 410: Help

    2. Tap Date and time 3. Set available date and time options.  Your date and time settings are applied and saved. Help The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From home, tap Apps >...
  • Page 411: Activate This Device

    2. Tap on a topic to view its contents. 3. Tap SEARCH to search for a topic. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1.
  • Page 412: System Update

    3. Follow the onscreen prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary. System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■...
  • Page 413: About Device

    About Device The About device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About device items may be reviewed or set: About Device Item Description Software version Check your current software version.
  • Page 414 Access About Device Options 1. From home, tap Apps > Settings 2. Tap About device 3. Select or view available options.  Your phone information is displayed. Settings...
  • Page 415: Copyright Information

    ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. ©2015 Samsung. Samsung, Galaxy, S Beam, Air View, and S Voice are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
  • Page 416: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account.
  • Page 417: Sprint Support Services

    ● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone >...
  • Page 418: Index

    Index 1Weather, 252 History, 179 3-way Calling, 106 Launch connection, 177 4G, 172 Settings, 182 About Device, 403 Windows, 181 Accessibility Settings, 377 Calculator, 212 Accessory Port, 5 Calendar, 214 Accounts Add event, 214 Add new, 384 Settings, 340, 341 Manage, 385 Sync, 220 Settings, 384...
  • Page 419 Profile sharing, 124 Transfer between phone and computer, 256 Save a phone number, 115 Finger Scanner Settings, 342 Fingerprint Screen Lock, 367 Share, 122 Flash, 4 Data Services, 172 Flick, 11 Password, 406 Folders, 81 Status indicators, 176 Galaxy Apps, 227 User name, 173 Gallery, 190, 228 Data Usage Settings, 302...
  • Page 420 International Dialing, 355 Phone Internet, 129 Dialer, 84 Settings, 348 Phone Calls, 82 Keyboard Answer, 86 Samsung, 38 Emergency numbers, 85 Language Settings, 391 Using Call Logs, 93 Location Using contacts, 91 GPS satellites, 374 Using phone keypad, 84 Wireless networks, 374...
  • Page 421 Swipe, 10 Rotate, 11 System Update, 402 S Voice, 245 Tap, 9 Settings, 355, 357 Tap and Pay, 309 Samsung Keyboard, 38 Tethering Settings, 312 Save a Phone Number, 115 Text Editing, 40 Scout, 253 Text Entry, 38 Screen Lock, 362...
  • Page 422 Virtual Private Networks (VPN), 314 International, 279 Add connection, 317 Password, 406 Secure credential storage, 315 Settings, 355 Vision Accessibility, 378 Setup, 95 Visual Voicemail, 96 Volume, 324, 326 Listen to multiple messages, 99 Key, 5 Options, 100 Wallpaper, 77 Review, 98 Set up, 96 Launch connection, 177...

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