Page 1 4-Channel VoIP Gateway Card Installation Manual KX-TDA0480 Model No. Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA0480. Please read this manual carefully before using this product and save this manual for future use.
Page 2 Additionally, it may be necessary to refer to the KX-TDA0480 Programming Guide. The last appendix in this section contains worksheet reproduction masters that can be used in the IP Gateway network planning process.
Page 3: Table Of Contents
4.5 MCS Main Directory Window ..................54 4.6 Create a New Group.....................56 4.7 Create New Units ......................59 4.7.1 RS232C Port Configuration ..................60 4.7.2 Create a New Gateway (KX-TDA0480 Unit) .............62 4.7.3 Create a New Gatekeeper ....................73 4.7.4 Create an Other Unit....................75 4.8 Create/Edit Common Configuration ................77 4.9 Configure Units......................79...
Page 4 Table of Contents A2.2 Dialling Examples ....................140 A3 DNS Configuration ....................142 A3.1 KX-TDA0480 DNS Functions ................. 142 A3.2 KX-TDA0480 Internal DNS Database ..............142 A4 Pad Control and AGC ....................146 A4.1 PAD Controls ......................146 A4.2 AGC .......................... 146 A5 Optimising Performance ...................
Page 5: Kx-Tda0480 Overview
KX-TDA0480 Overview Section 1 KX-TDA0480 Overview Installation Manual...
Page 6: Kx-Tda0480 Overview
(Gateway) that allow organisations to route both voice and fax communications over any TCP/ IP network. The KX-TDA0480 installed in the IP PBX can be used to seamlessly bridge PSTN and analogue telephone with digital data networks, allowing organisations to more fully exploit their existing intranet and internet facilities.
Page 7 KX-TDA0480 Overview DTMF Detect and Regeneration The KX-TDA0480 is capable of detecting and regenerating DTMF signals. Sending units are able to detect and convert DTMF tones for reliable transmission. On the receiving end, the unit regenerates DTMF tones, assuring accurate transmission when interfacing with Auto Attendant/Voice Mail or Interactive Voice Response systems.
Page 8 Alternatively, the KX-TDA0480 configuration files can be manually configured and uploaded to units, or the KX-TDA0480 on-line configuration commands can be entered directly to a unit. The advanced unit configuration techniques are applied using an RS-232C, LAN, or a Telnet/ FTP link.
Page 9: Planning
Planning Section 2 Planning The KX-TDA0480 provides versatile and reliable low cost voice and fax over IP networks. The equipment and software are designed to be easily integrated into existing data and telephony networks. Proper planning will make the installation process go more easily and will assure that the network can be easily maintained and upgraded.
Page 10: Basic Configuration Overview
A basic configuration is shown in Figure "Basic network configuration". A few conditions must be met for the KX-TDA0480 installation. • The KX-TDA0480 must be connected to the LAN using an Ethernet interface and must be connected to the WAN (e.g., IP network) using a router.
Page 11 Planning Hybrid configurations such as those shown in Figure "Examples of undesirable network configurations" are not allowable. These configurations will produce large voice delays, voice quality deterioration, and unreliable connections. Examples of undesirable network configurations IP Network IP Network 1 IP Network 2 Telephone Network Installation Manual...
Page 12 Los Angels Branch Office In the sample network, the New York Main Office and the Los Angeles and San Francisco branch offices are using the KX-TDA0480 to realise low-cost voice and fax communications through the IP network. This sample is used throughout this manual to illustrate network and unit configurations. Also see the IP addressing and numbering plan network diagrams in Appendices A1 and A2.
Page 13: Version 2 Networks
2.1.1 H.323 Version 2 Networks The H.323 Version 2 standard is an important step toward the standardisation of equipment and software used in IP telephony. The KX-TDA0480 is compliant with the standards set forth under the H.323 specifications. The sample network used throughout this document is configured as H.323 and examples of the parameters needed for network configuration are provided.
Page 14 TCP/IP network Interfaces are provided for analogue telephone and fax, a digital/ analogue proprietary telephones, PBX, and PSTN networks. When the KX-TDA0480 is installed in an H.323 network, the unit is in continuous communication with the H.323 Gatekeeper and uses the call addressing and management services provided by the Gatekeeper.
Page 15: Dns
MCS. 2.1.3 G3 Fax The KX-TDA0480 is capable of transmitting faxes using the data network to which the unit is connected and will automatically differentiate between fax and voice transmissions. Fax communication over a data network uses error-checking flow control protocols that assure accurate transmission.
Page 16: Dtmf Detection
Planning • Under high network load and poor transmission conditions, a fax communication may be dropped. • During a fax connection, the KX-TDA0480 sends a Ring Back Tone (RBT) until a fax connection is achieved. 2.1.4 DTMF Detection The KX-TDA0480 provides DTMF detection and regeneration capabilities.
Page 17 Planning In the case of the third unit, with no DTMF regeneration enabled, duplication is also avoided since units with DTMF regeneration detects the absence of the feature on the unit and transmits DTMF using the voice path. Installation Manual...
Page 18: Worksheets
Also, if DNS facilities are used instead of an H.323 Gatekeeper, this information must be supplied to the DNS entities so that all KX-TDA0480 can be made aware of one another. Reproduction masters for all worksheets in this section are included Appendix A8 of this document.
Page 19 1720 Group Name Use the Group Name field to assign a group in which to create and store the KX-TDA0480 in the Maintenance Console Software. Subgroups can also be created. The procedure for creating Groups is discussed in Section 4.6 of this document.
Page 20 KX-TDA0480 forwards data packets for delivery to the IP network and from which the KX-TDA0480 receives data packets. In the case of an installation behind a firewall, this address is used to route the KX-TDA0480 data through the protection facilities.
Page 21: Connection Information Worksheet
For each unit, the unit's Gateway 2 is the one that will be accessed by the unit if Gateway 1 (i.e., the primary Gateway) fails. The KX-TDA0480's gateway is typically a router or similar device. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn is a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255.
Page 22 Use the Terminal Code field to record the Terminal Codes for the immediate KX-TDA0480, PBX or Hunt Group being connected to. It is important to note that some of the KX-TDA0480 unit Terminal Codes in the sample network include a single digit from the destination number. For example, the PSTN destinations all have the digit 9, which is the PBX-PSTN Access Code.
Page 23: Common Configuration Worksheet
Planning the desired destination. The DNS facility therefore, has less look-up work to do. The number of extension digits included in the Terminal Code can be greater than that used in the sample, but the Remaining Digits field must be adjusted accordingly. See Remaining Digits, below.
Page 24 E-mail 1: E-mail 2: DNS Setup Use the DNS Setup section to set the receiving figures of the KX-TDA0480 starting address translation. When an H.323 Gatekeeper is not used in the IP Gateway network, the KX-TDA0480 internal DNS are used to perform telephone number-to-IP address translation.
Page 25 When an H.323 IP Gateway network is implemented, a Gatekeeper device must be configured as part of the network. Provisions are also made for a secondary (backup) device. If no Gatekeeper is used, the KX-TDA0480 internal DNS features must be used. In this case, no entries are required for Gatekeeper devices.
Page 26 In the sample, no secondary Gatekeeper device is defined. Notify E-mail The KX-TDA0480 is capable of generating unit event e-mail notifications through the SMTP server interface. Events for which notifications are produced include Power-on, Command Reboot, Unit Reset, and Fan Fault.
Page 27: Unit Setup Worksheet
Section 4 Logical Installation of this document. This worksheet should be completed for each KX-TDA0480 to be installed in the network. Care must be taken to assure that the information provided is correct and complete. Inaccurate or incorrect information may result in problems that are difficult to diagnose once the network is operational.
Page 28 Planning Unit Setup Worksheet Group Name: New York Unit Name: NY01 Unit IP 133.149.1.91 GENERAL Subnet IP (192.168.1.200) (255.255.255.0) 133.149.1.1 Gateway 2 IP none Gateway 1 IP Maintenance user mainte User PW: (user) (mainte) Zone: TONE (Default) Office Code Voice Access Code NUMBERING (20) (None)
Page 29 Group Name Use the Group Name field to assign a group in which to create and store the KX-TDA0480 in the Maintenance Console Software. Each KX-TDA0480 must be assigned to a Group. The New Group command is used to enter this information in the Maintenance Console Software.
Page 30 Use the Gateway address field to record the address of the secondary gateway, if present. The KX-TDA0480's second Gateway address is optional. It is used to designate a secondary (backup) device to be accessed in the event that the primary gateway becomes unavailable. This address must conform to Internet Protocol addressing requirements.
Page 31 Use the Trunk Data section of the worksheet to record information needed to configure each of the active ports on the KX-TDA0480. • If a port on the KX-TDA0480 is not used, this should be indicated and, in the Maintenance Console Software, the Clear button should be used to remove all default settings. Failure to logically disable an unused port can result in calls being lost because they are erroneously routed to an inactive port.
Page 32 TDA0480: Trunk Group 1 and Trunk Group 2. A Trunk Group consists of a collection of trunks on the KX-TDA0480. At least one group must be defined and up to four Trunk Groups (ports 1 to 2) can be defined for the KX-TDA0480. Trunk Groups...
Page 33 KX-TDA0480 and the PBX main unit. PAD is a voice line gain/loss function expressed in decibels (dB) which is introduced into communications between the KX-TDA0480 and the PBX main unit. This feature is used to emulate the loss normally generated in PSTN network transmission.
Page 34 Planning As a general rule it is best to avoid duplicating detection on two communicating KX-TDA0480. This can be accomplished by always selecting the DTMF detect Outgoing parameter when using DTMF regeneration. AGC (Automatic Gain Control) For each port, record the AGC function levels to be used if this feature is to be enabled.
Page 35 • Trunk Groups must be defined using Trunk Data before Hunt Patterns can be configured. Destination Number (HNTPTN) Use the Destination Number field to record the PBX Code to be accessed when calling through the KX-TDA0480 (8 digits maximum). Every Hunt Pattern must be associated with a PBX Code. Hunt Pattern No. (HNTPTN) Use the Hunt Pattern No.
Page 36 The principle difference between Codecs is their compression capabilities and their performance in delay and latency environments. The KX-TDA0480 allows the selection of one or two Codecs.When two Codecs are selected, one must be configured as High Priority and the other as Low Priority. A single Codec cannot...
Page 37 CODEC to be used. The KX-TDA0480 will try to use the High Priority Codec first. If the remote gateway does not support the High Priority Codec, the Low Priority Codec is offered.
Page 38 Planning Regular Timing (UPLINK) Regular Timing period in seconds. Every "Regular Timing" seconds, an error checking packet will be transmitted during normal operation. If "Regular Timing"=0, no checking is performed. Otherwise, "Regular Timing" should be in the range of 1 to 999. The default setting for this value is 0 seconds.
Page 39 This parameter defines the time frame during which the KX-TDA0480 will try to establish the call. If a call is not established within this time (e.g., the called KX-TDA0480 is not responding) a fast Busy Tone is returned. When implementing KX-TDA0480 in a dialup WAN scenario -WAN connection setup time must be included as a timing consideration.
Page 40 Planning Recovery Delay The KX-TDA0480 Recovery Delay feature controls a secondary Jitter buffer that is activated dynamically when enabled. This feature allows the unit to recover from network delays by temporarily storing voice data in a Jitter (recovery) buffer. In the event of a network delay, the stored voice data is transmitted, assuring an uninterrupted conversation.
Page 41: Physical Installation
Physical Installation Section 3 Physical Installation Before beginning the KX-TDA0480 unit installation process, it is recommended that all planning worksheets be completed. The following sequenced steps make for a quick and efficient installation. With experience, installers may adopt variations on these...
Page 42: Installation Preconditions
Several cables of appropriate lengths will be needed during the installation process. The lengths will depend on the specific installation. • 10 Base-T (RJ45) cable will be needed to interconnect the KX-TDA0480 with routers, hubs, and/or Ethernet switches. • For each unit port in use, a 2-wire printed inter-office cable will be needed to connect the KX-TDA0480 to its respective terminal devices (e.g., ordinary telephone sets and/or...
Page 43: Connect Cables
With the exception of the power cable, all cables must be prepared during the installation process. In addition, cable restraints should be installed. WARNING Follow all instructions when performing cabling procedures. Improper installation methods can result in damage to the KX-TDA0480 and injury to installation personnel. Installation Manual...
Page 44: Connect The Computer Terminal Unit With Rs-232C Cable
Turn the computer power OFF. Connect the RS-232C cable to one of the computer's com ports (e.g., Com 1) and to the Serial Port connector on the KX-TDA0480 front panel as shown in Figure "KX-TDA0480 serial port connection". Installation Manual...
Page 45 • The Maintenance Console Software is configured for serial communications on the port Com 1. If a port other than Com 1 is to be used, the MCS serial communications parameter must be reconfigured. See Section 4.7 for details. KX-TDA0480 serial port connection RS232C Serial Cable (Cross cable)
Page 46: Connect The Network Cable
Connect the other end of the 10BaseT cable to the remote LAN equipment (e.g., router, Ethernet switch, or hub.) When connecting the KX-TDA0480 directly to a router use a 10BaseT Cross/Rollover cable. Use a 10baseT straight cable to connect the KX-TDA0480 to a hub or Ethernet switch. Installation Manual...
Page 47 Physical Installation Router and Ethernet Switch cabling 10BaseT straight cable Router Switching HUB IP PBX 10BaseT cross cable (Rollover) Router IP PBX • As cable lengths increase voice quality may become degraded. Line repeaters can be used when long cable lengths are required. Voice quality may also deteriorate when hubs are connected in tandem and tandem arrangements should never exceed more than three stages.
Page 48: Power-Up The Kx-Tda0480 And Verify Operation
This condition will cease once the clock is recharged and reset. This generally takes about 10 minutes. See Section 4.11 Synchronise Unit Time and Date for the Maintenance Console Software clock reset procedure. IF the KX-TDA0480 is connected to the ethernet network, the "Link" lamp will also light Installation Manual...
Page 49: Logical Installation
Logical Installation Section 4 Logical Installation Once the KX-TDA0480 has been physically installed, it must be logically configured for operation. The logical installation process described in this section involves the following operations; (1) Initialise the unit with new IP addressing information, (2) Configure unit specific parameters, (3) Upload configuration files and reboot the units.
Page 50: Logical Installation Methods
There are several methods by which the logical configuration process can be performed. In all cases, each newly installed KX-TDA0480 must first be initialised with its new IP addressing through a direct RS-232C link to the unit. Once a unit has been initialised , it is possible to perform additional configuration tasks using one of the following methods.
Page 51: Maintenance Console Software Overview
Logical Installation 4.2 Maintenance Console Software Overview The KX-TDA0480 Maintenance Console Software (MCS) provides an easy-to-use interface for the installation and management of the KX-TDA0480. The MCS is a Microsoft Windows ® ® 98, Windows NT , Windows 2000 or Windows XP compatible software product and will run ®...
Page 52: Install Maintenance Console Software
Logical Installation 4.3 Install Maintenance Console Software The MCS is shipped on CD-ROM. System Requirements The Maintenance Console Software is operable on an IBM PC/AT compatible platform ® ® capable of IP network connection that satisfies the following requirements: • Microsoft Windows 98, Windows NT, Windows 2000 or Windows XP. •...
Page 53: Start Maintenance Console Software And Login
Logical Installation 4.4 Start Maintenance Console Software and Login To access the Maintenance Console Software interface, the user must first login. To start the MCS software and log in to the system: Turn the computer power ON. Click on the Start button located at the lower left-hand portion of the Windows desktop and choose Programs, "IVG Common Maintenance Console Software V1.2E ", and click the "IVG MCS"...
Page 54: Mcs Main Directory Window
Logical Installation 4.5 MCS Main Directory Window The Maintenance Console Software's main directory window provides access to the various MCS menus for defining and displaying network Groups and Gateways (units). Title Bar Menu Bar Tool Bar Unit Field Description and sort control Groups Window Pane Units Window Pane Status Bar...
Page 55 Group or Main icon. Units Pane The Units pane is used to create and display units (KX-TDA0480 Gateways and Gatekeepers and other) within groups and to edit unit data. A new Gateway or Gatekeeper or other unit is created using the Maintenance Console Software Unit Setup Wizard.
Page 56: Create A New Group
Logical Installation 4.6 Create a New Group When first setting up a IP Gateway network, unit Groups must first be created. Groups are used to help organise the network configuration and will usually consist of units that are related to one another.
Page 57 Logical Installation • Click the right mouse button in the Groups windowpane and use the Pop-up New Group menu item. The MCS displays the Create new group dialogue box. Select the Group Name field and type a new group name. Also type comments into the Comment field if desired.
Page 58 Logical Installation In the sample network, four groups have been created. Installation Manual...
Page 59: Create New Units
If desired, once a unit has been created using this direct method, the unit setup information can be edited remotely, using a network connection. A Gateway is the KX-TDA0480 IP Gateway card. A Gatekeeper is an H.323 device that is used to manage H.323 Voice-Over-IP networks. Only H.323 networks use a Gatekeeper.
Page 60: Rs232C Port Configuration
In section 3.3 the RS233C cable was connected with the terminal to be used for initialising the KX-TDA0480. The Maintenance Console Software is configured by default to use the port Com 1 for serial data transfer. If a serial communications port other than Com 1 is being used on the computer terminal used for unit initialisation, the MCS Options item must be selected from the Tools menu to reconfigure the Com port.
Page 61 Logical Installation Click on the OK button to accept the new port setting. Click the Cancel button to abort the change. Installation Manual...
Page 62: Create A New Gateway (Kx-Tda0480 Unit)
Logical Installation 4.7.2 Create a New Gateway (KX-TDA0480 Unit) To create a new Gateway mouse-click on a Group name in the directory window Groups pane and select New and Gateway from the Unit menu. The worksheet for this task is discussed in section 2.2.2 Network Units List Worksheet of this document.
Page 63 Logical Installation • Click the Cancel button at any Wizard screen to abort all of the edits made during the current configuration session. Installation Manual...
Page 64 Logical Installation Unit Setup Wizard 1 of 6 Use the Setup Wizard screen 1 to enter the Unit Name, Type, and Comments. Name and Type are required fields. Be careful to select the correct unit Type, since this will determine the Data configuration options that are presented during unit configuration.
Page 65 Logical Installation Unit Setup Wizard 2 of 6 Use the Setup Wizard screen 2 to enter the unit's IP addressing information. The IP Address, Subnet Mask, and Gateway 1 IP address fields are required. Be careful to insure that all IP addressing information is correctly entered. Errors in entering this data can produce problems that are difficult to diagnose later in the installation process.
Page 66 Logical Installation Unit Setup Wizard 3 of 6 Click on the Next button when finished entering information or click on the Cancel button to exit the Wizard and lose all changes. Installation Manual...
Page 67 Logical Installation Unit Setup Wizard 4 of 6 Use the Setup Wizard screen 4 to either accept the default Maintenance password or change the Maintenance password. The default Maintenance password is mainte typed in lower case characters. Be careful to make a record of any new password that is entered at this time If the default password is to be used, click on the Use Default check box and proceed to step 5.
Page 68 Logical Installation • If the password is changed and the Password and Confirm Password values are not identical, the MCS will issue an error message and redisplay screen 4 so that the password fields can be corrected. The passwords must match in order to proceed. Installation Manual...
Page 69 Logical Installation Unit Setup Wizard 5 of 6 Use the Setup Wizard screen 5 to either accept the default User password or change the User password. The default User password is user typed in lower case characters. Be careful to make a record of any new password that is entered at this time If the default password is to be used, click on the Use Default check box and proceed to step 6.
Page 70 Logical Installation • If the password is changed and the Password and Confirm Password values are not identical, the MCS will issue an error message and redisplay screen 5 so that the password fields can be corrected. The passwords must match in order to proceed. Installation Manual...
Page 71 Logical Installation Unit Setup Wizard 6 of 6 Use the Setup Wizard screen 6 to select the method for applying the unit setup information. Two methods are available: Update Configuration File and Upload to Unit and Reboot. Update Configuration File Use the Update Configuration File to record the unit setup information to an MCS file for later upload to the unit.
Page 72 Logical Installation • During the first time configuration (unit initialisation) the RS-232C cable must be connected to the unit and the COM port being used on the computer terminal must be properly selected to perform the following operation. • During subsequent sessions, the unit setup (e.g., IP addresses) can be edited remotely using a LAN connection.
Page 73: Create A New Gatekeeper
Logical Installation 4.7.3 Create a New Gatekeeper Gatekeepers are only created for H.323 managed networks. In the case of the KX-TDA0480, networks can also be managed through internal DNS facilities. When used, up to two Gatekeeper devices can be created for each H.323 Zone. The first device created is used as the primary device.
Page 74 Logical Installation The process for setting-up a Gatekeeper unit is identical to that for a Gateway unit, except that the Type field is for a Gatekeeper only. Refer to the Setup Wizard procedures for a Gateway to set up the Gatekeeper. Installation Manual...
Page 75: Create An Other Unit
Logical Installation 4.7.4 Create an Other Unit Other Unit refers to Other Device excluding Gateway and Gatekeeper. To create an Other Unit device, select the Group in which the device is to be located and then select the New Other Unit item from the Unit menu. Note •...
Page 76 Logical Installation Installation Manual...
Page 77: Create/Edit Common Configuration
Logical Installation 4.8 Create/Edit Common Configuration The Maintenance Console Software provides a Common Configuration facility that makes it easier and quicker to configure parameters that are shared by all of the units in a group. The common configuration items include; DNS, SNMP, Gatekeeper, and Notify E-mail. These parameters can also be configured for individual units using the Unit Configuration folders described later in this section.
Page 78 Logical Installation All parameters configured in this manner will be applied to all units in the selected group or to the units selected in the Units Pane. The new parameters will appear in the Configuration folders for each unit. • If a Gatekeeper unit is a member of the selected group, only the SNMP parameters will be applied to that unit.
Page 79: Configure Units
Logical Installation 4.9 Configure Units Once a Gateway or Gatekeeper unit has been created using the Unit Information Setup Wizard, the Maintenance Console Software has created a configuration file (OFDD.VHO) for the unit. This file must now be configured with data that will allow the unit to operate properly in the network environment in which it is installed.
Page 80 Logical Installation • Place the mouse cursor over the unit to be configured, click the right mouse button, and use the pop-up menu's Edit configuration item. The MCS then displays an Edit Configuration dialogue box asking if the unit OFDD.VHO file to be edited is the one that is currently recorded on disk by the MCS or if the OFDD.VHO file currently stored in the unit should be downloaded for editing.
Page 81 Logical Installation • If this is a newly created unit, only one file will be displayed in the Options list of this dialogue box. The file date will be the date on which the Unit Information Setup Wizard was run. •...
Page 82 Logical Installation Click on the desired file version in the Options list by clicking on it, and then click on the OK button to proceed. The MCS then displays the tabbed configuration folders for the Type of unit being configured. Folder tabs In most cases, the order in which folders are selected for data entry is not important.
Page 83: Configure Gateway Units (Kx-Tda0480)
Logical Installation 4.9.1 Configure Gateway Units (KX-TDA0480) The Maintenance Console Software display uses a set of tabbed folders to organise the unit configuration process. Each of these folders contains fields in which configuration data are entered. The data to be entered should have already been identified and recorded on a Unit Setup Worksheet for the unit being configured.
Page 84 Logical Installation General Folder Use the General folder to display and reconfigure unit Setup Information. This is the first folder displayed when beginning unit configuration. The folder displays information that was entered using the Unit Information Setup Wizard. Usually, no changes will need to be entered for this tab. Use the Unit section to view and edit unit IP addressing information.
Page 85 Use the IP Addresses section to view and edit unit IP addressing information. IP Address Type an IP address for the KX-TDA0480. If the unit was setup on the terminal currently in use, this value should not need to be changed.
Page 86 Logical Installation Route Address 1 Type an IP address for the primary Gateway (e.g., router). If the unit was setup on the terminal currently in use, this value should not need to be changed. Route Address 2 Type an IP address for the secondary/backup Gateway (e.g., router). If the unit was setup on the terminal currently in use, this value should not need to be changed.
Page 87 Tone Folder Use the Tone folder to configure the unit tone set. Although the KX-TDA0480 allows for the creation and installation of custom tone sets, the following procedure is for configuring the unit with a predefined tone set. Use the Tone field to select a predefined Tone set.
Page 88 Logical Installation Numbering Folder Use the Numbering folder to configure the unit numbering plan. This information includes the unit's (KX-TDA0480) Office Code. Use the Office Code section to view and edit the unit's Office Code. Office Code Type the unit's 1 to 16 digit Office Code. This value is required...
Page 89 Logical Installation Access Code Dialling Not usable Installation Manual...
Page 90 Logical Installation Numbering2 Folder Use the Numbering2 folder to set the Originate-side called party number conversion information. Before conversion Enter/edit Before conversion number. max. 32 digits After conversion Enter/edit After conversion number. max. 32 digits Installation Manual...
Page 91 Logical Installation Numbering3 Folder Use the Numbering3 folder to set the Receiver-side called number conversion information. Before conversion Enter/edit Before conversion number. max. 16 digits After conversion Enter/edit After conversion number. max. 16 digits Special number Specify a number to add when the called number is entered. Installation Manual...
Page 92 The KX-TDA0480 has 2 ports. 2 voice communication channels are included for each port. On the KX-TDA0480, a Trunk Group can be made up from 1 to 2. Typically, all ports used to form a Trunk Group will share the same configuration. As discussed latter, the Hunt Pattern folder can be used to specify a priority order in which these groups are accessed.
Page 93 Logical Installation To configure a port, select the port in the Port parameters list and configure each of the fields provided in the area beneath the list. Trunk Group Use the pull-down list to select the Trunk Group number with which the port will be associated. In the sample above, all of the ports are configured as members of Trunk Group 1.
Page 94 Logical Installation To enable the unit's Automatic Gain Control, check the AGC check box and configure the AGC sensitivity using the scroll box to change the AGC dB value. It is recommended that the PAD In value be set to 0 dBm when using this feature. Protocol Type Set a type of the ISDN Layer 3 signal protocol, or a call control signal.
Page 95 Use the Hunt Pattern folder to record information about how called numbers are to be routed through the KX-TDA0480 to the PBX. Up to 128 destination numbers can be entered for a unit. From 1 to 2 Hunt Patterns are defined. If more than one Hunt Pattern is defined, then the Trunk Priority features are used to configure the priority order in which alternate Trunk Groups are searched in the event that a connection cannot be established within first group.
Page 96 Logical Installation Under normal circumstances, assign the same value as the value assigned for the PBX code at the PBX to this parameter (8 digits maximum per code). Hunt Pattern No. Use the pull-down list to select the Hunt Pattern No. (1 or 2) to be associated with the Destination number field.
Page 97 Logical Installation Trunk Priority Folder Use the Trunk Priority section of the Worksheet to define the order (priority) in which alternate trunk routes will be selected in the event that the first Trunk Group accessed is busy. Priority 1 will be the first group searched. If the destination number is not found on the associated Trunk Group, then the remaining group is searched in priority order.
Page 98 Logical Installation Trunk group number Use the pull-down list to select a Trunk Group (1 or 2) to be associated with the Priority settings. Only Trunk Groups that were defined in the Trunk Data folder are listed. Installation Manual...
Page 99 Logical Installation Voice Mode Folder Use the Voice Mode folder to configure parameters affecting the manner in which the KX- TDA0480 handles voice data packets. Each port (1, 2) can be configured individually. The Configuration list shows the Voice Mode for each active port on the unit. Below the Configuration list are read-only fields for Packet parameters;...
Page 100 Logical Installation Select Protocol Use the pull-down list to choose a protocol for the selected port (H.323). This setting affects only the method in which voice data is handled by the unit and has no effect upon the selection of a network H.323 Gatekeeper or DNS facilities. Packet send interval Use the Efficiency slide bar to adjust the packet size to bandwidth ratio for the selected port.
Page 101 FAX related Folder Data for specifying the selection priority sequence for the protocol to use when performing T.38FAX communication. When performing communication between two KX-TDA0480, the specified priority protocol (priority 1 capability type) can be locked if the specifications are the same.
Page 102 Logical Installation FAX redundant Specifies the number of times each packet information is resent to the connecting device when performing T.38 FAX communication using UDP. Different from TCP, there is no procedure for response check, etc., for UDP. Thus, the number of times to send information can be increased to assure that packet information is sent correctly.
Page 103 Logical Installation Network Folder Use the Network folder to configure the network timing parameters used to monitor the link between a Gateway and router, hub, or switching device to which the unit is connected. When link failure is detected, the error condition is reported. Use the Information Section to view and edit the network timing parameters.
Page 104 Logical Installation The seconds value can also be scrolled up and down with the scrolling arrows located to the right of the field. Disconnect after errors Type the number of times that an error can be detected before the link is failed. The Times value can also be scrolled up and down with the scrolling arrows located to the right of the field.
Page 105 Logical Installation Call Control Folder Use the Call Control folder to configure parameters associated with gateway to gateway communications and control. The start and signalling port parameters designate the signalling ports on which communication will be initialised and on which transmission will take place, respectively. •...
Page 106 Logical Installation The port number can also be scrolled up and down with the scrolling arrows located to the right of the field. H.245 start port number Type the number of the port on which the H.245 signalling will be initiated. The default port number is 1721.
Page 107 See Section 4.8 for the procedure using the Common Configuration facility in the Maintenance Console Software. When an H.323 Gatekeeper is not used in the IP Gateway network, the KX-TDA0480's internal DNS server are used to perform IP address-to-telephone number translation.
Page 108 Specify the number of digits to receive to start number translation. This is a data to shorten the number translation time. When the KX-TDA0480 receives the specified number of digits, it will start number translation. Set this data value to 1 when it is configured in priority connection information that IP address will be determined by 1 digit.
Page 109 Logical Installation SNMP Folder If an SNMP compatible network management system is present, use the SNMP folder to record information about available Trap IP addresses and the facility's Community name. • This information is recorded on the Common Configuration worksheet described in Section 2.2.4 Common Configuration Worksheet of this document, and can also be entered for selected unit groups using the Edit Data/Edit Common Configuration items on the Unit menu.
Page 110 Logical Installation IP address for Trap Type the IP address for a second Trap Transmission facility. Transmission 2 The IP address must conform to Internet Protocol addressing requirements. IP address for Trap Type the IP address for a third Trap Transmission facility. Transmission 3 The IP address must conform to Internet Protocol addressing requirements.
Page 111 Provisions are also made for a secondary (backup) device in the Gatekeeper Zone. If no Gatekeeper is used, the KX-TDA0480's internal DNS features must be used. In this case, no entries are required for Gatekeeper devices.
Page 112 Logical Installation Use the Configure Gatekeeper section to configure the IP addresses for up to two network Gatekeepers. Gatekeeper 1 Type the IP address for the first (primary) Gatekeeper. The IP address must conform to Internet Protocol addressing requirements. Gatekeeper 2 Type the IP address for the second (secondary) Gatekeeper.
Page 113 Logical Installation Recovery delay Folder Use the KX-TDA0480 Recovery delay feature to configure the unit to recover from network delays by temporarily storing voice data in a recovery buffer. In the event of a network delay, the stored voice data is transmitted, assuring an uninterrupted conversation.
Page 114 Logical Installation Notify email Folder Use the Notify email folder to setup unit event e-mail notifications through the SMTP server interface. Events for which notifications are produced include; Power-on, Command Reboot, Unit Reset. If the parameters for Notify email are not configured, the feature is disabled. •...
Page 115 Logical Installation SMTP secondary If a secondary (backup) SMTP server is configured, type the IP address of server the secondary server. The IP address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255.
Page 116 Logical Installation Priority routing information Folder Use the Priority routing information folder to setup ToS (Type of Service) field of IP header. Use the Information section fields to setup HEX, ToS and DiffServ. Specify HEX field priority control. b7-b0 Priority: View priority level.
Page 117 Logical Installation Reliance: View reliance priority. Expenses: View cost priority. DiffServ DS field priority control. DSCP(F) View DSCP Hex range (6 bit MSB). Installation Manual...
Page 118 Logical Installation Other Folder Use the Other folder to configure additional parameters related to monitoring unit performance and generating notifications of fault conditions. Use the A-law/m-law flag to configure the PCM coding and compression standard to be used by the unit. Cause of Fan Fault Ignore this parameter.
Page 119 Logical Installation When the OK button is selected, the MCS saves the configuration information on disk in the unit's OFDD.VHO file and returns to the MCS directory window. The updated OFDD.VHO file is now ready for upload to the unit using the Maintenance Console Software's file transfer features discussed in section 4.10 Transfer Setup and Configuration Files to Units.
Page 120 Logical Installation • To rename the unit, click on its name in the Units pane and edit the name. • Once the new unit has been renamed, use the Edit Data item on the Unit menu and select Change Unit Information to modify the setup parameters. •...
Page 121: Configure A Gatekeeper Unit
• Only the Gatekeepers can be configured using the MCS. See the manufacturer's documentation for other Gatekeepers. • When an H.323 Gatekeeper address is configured within the IP Gateway network, it takes precedence over all other network management facilities. The KX-TDA0480 internal DNS settings will be ignored. Installation Manual...
Page 122 Logical Installation General Folder (Gatekeeper) Use the General folder to display and reconfigure unit Setup Information. This is the first folder displayed when beginning unit configuration. The folder displays information that was entered using the Unit Information Setup Wizard. Usually, no changes will need to be entered for this tab. Use the Unit section to view and edit unit IP addressing information.
Page 123 Use the IP Addresses section to view and edit unit IP addressing information. IP Address Type an IP address for the KX-TDA0480. If the unit was setup on the terminal currently in use, this value should not need to be changed.
Page 124 Logical Installation Route IP Type an IP address for the secondary/backup Gateway (e.g., router). Address 2 If the unit was setup on the terminal currently in use, this value should not need to be changed. Installation Manual...
Page 125 Logical Installation Network Folder Use the Network folder to configure network timing parameters used to monitor the link between a Gateway and router, hub, or switching device to which the unit is connected. When link failure is detected, the error condition is reported. Also use the folder to enter the Gatekeeper's ID, the location of a second Gatekeeper if present, and to configure Gatekeeper bandwidth management.
Page 126 Logical Installation Reconnect after Type the number of times that a recovered link is to be detected before the errors link will be reestablished as normal. The times value can also be scrolled up and down with the scrolling arrows located to the right of the field. Use the Gatekeeper information section to configure Gatekeeper parameters.
Page 127 Logical Installation SNMP Folder If an SNMP compatible network management system is present, use the SNMP folder to record information about available Trap IP addresses and the facility's Community name. • This information is recorded on the Common Configuration worksheet described in Section 2.2.4 Common Configuration Worksheet of this document, and can also be entered for selected unit groups using the Edit Data/Edit Common Configuration items on the Unit menu.
Page 128 Logical Installation IP Address for Trap Type the IP address for a third Trap Transmission facility. Transmission 3 The IP address must conform to Internet Protocol addressing requirements. Community name Type the SNMP Community Name. The name may consist of a string of from 1 to 8 characters (e.g., public, proxy, private, etc.) The default value is the name, public.
Page 129: Transfer Setup And Configuration Files To Units
Logical Installation 4.10 Transfer Setup and Configuration Files to Units Once the MCS Edit Data folders have been used to setup and configure unit OFDD.VHO files, these files must be uploaded to the units. The Maintenance Console Software can be used to perform this task.
Page 130 Logical Installation Select the File Transfer item from the Units menu. The Maintenance Console Software displays the File selection dialogue box. Use the mouse to click on the system file check boxes and configure all fields so that the only checked box is for Config file. •...
Page 131 The Configuration file column should show OFDD.VHO for each unit. All other columns should show a dashed line. If the transfer process failed, the Configuration file column will show a value of NG (No Good). See the KX-TDA0480 Programming Guide, for a discussion of trouble shooting. Installation Manual...
Page 132 Logical Installation Once the OFDD.VHO files have been successfully transferred, each of the units must be rebooted to have the new configurations take effect. If the Reboot option was not selected during the file transfer process, the units can be rebooted using the Control/Reboot item on the Unit menu.
Page 133 Logical Installation To reboot the units: Select the units for upload in the units pane of the directory window. To select a contiguous group of units, select the first unit clicking its name. Then click on the name of the last unit in the list while holding the shift key. To select non-contiguous group of units, hold the CTRL key and then click on the name of each unit to be selected.
Page 134 Once the Maintenance Console Software completes the operation, a Reboot results list is displayed. The Result column should display OK. If Error is returned for a unit, there was a problem with the transmission. See the KX-TDA0480 Programming Guide, Trouble Shooting section. Installation Manual...
Page 135: Synchronise Unit Time And Date
The Time Sync item on the Unit menu is used to synchronise the KX-TDA0480's time and date with the time and date setting of the computer terminal with which the unit is connected.
Page 136 Logical Installation The MCS displays a message box showing the progress of the update and then displays a results list indicating if the process was successful for each of the selected units. Installation Manual...
Page 137: Appendix A Appendices
Appendices Appendix A Appendices Installation Manual...
Page 138: A1 Voice Over Ip Addressing
IP address are used for the network address and the host address. In this case the sample network, the subnet address is the KX-TDA0480 default, 255.255.255.0. The subnet mask addresses for various networks may differ from the default subnets.
Page 139 Units at each location have unique IP addresses. These addresses fall within the same subnet as that of the gateway shared by the units. This means that the KX-TDA0480 connected to the same gateway will share the network portion of their IP address with the Gateway.Units at each location have unique IP addresses.
Page 140: A2 Numbering Systems
Appendices A2 Numbering Systems The KX-TDA0480 network calling numbers are mapped to the IP addresses used in the network. This mapping may be configured with an H.323 Gatekeeper device and/or within the KX-TDA0480’s internal DNS.DAT file. A2.1 Numbering Plan Example The following sample network diagram shows the extension numberings, PBX Codes, and Trunk Access Codes.
Page 141 Appendices Placing calls from the New York office. To call Los Angeles office Extension 211, dial: IP Trunk Access Code LA PBX Code LA PBX Extension To call Los Angeles PSTN number 213-555-9999, dial: IP Trunk Access LA PBX Code PSTN Trunk LA PSTN Number Code...
Page 142: A3 Dns Configuration
The function of a DNS system in the KX-TDA0480 network is to provide telephone number to IP Address translations when an H.323 Gatekeeper is not used. The KX-TDA0480 is able to use DNS information from internal DNS Database (limit of up to 511 units in the Network) The KX-TDA0480 Internal DNS Database file (DNS.DAT) is located in the directory 3.1 /...
Page 143 Appendices San Francisco Branch Office SF01: KX-TDA0480 IP Address 206.184.223.95 PBX (IP PBX) PBX Code 51 Extensions 60 – 69 PSTN Trunk Access Code 9 Los Angeles Branch Office LA01: KX-TDA0480 IP Address 200.45.11.34 PBX (IP PBX) PBX Code 61 Extensions 200 –...
Page 144 (5 sec) has occurred after dialling the extension or a fax number. I 133.149.1.91;1720 I 133.149.1.92;1720 Specifies the IP address of the KX-TDA0480 adjacent to PBX Code 21. • It is recommended that extensions for fax and PSTN be set separately. Installation Manual...
Page 145 Appendices N 271 I 133.149.1.92;1720 Line B provides translation information for terminating a call at PBX Code 27. The values for N, R, and I have the same purpose as those described in the preceding example. Any traffic to and from PBX Code 27 will use only the NY02. N 516 I 206.184.223.95;1720 N 519...
Page 146: A4 Pad Control And Agc
Appendices A4 Pad Control and AGC PAD is a voice line gain/loss function expressed in decibels (dB). The KX-TDA0480 is able to insert a digital pad in the outgoing and/or incoming speech path in order to optimise the gain or loss level of the voice signal.
Page 147: A5 Optimising Performance
Appendices A5 Optimising Performance Although the features of the KX-TDA0480 go a long way toward assuring clear voice communications and error free fax transmission over digital data networks, some network conditions can cause performance degradations. Common causes include: • Voice PAD settings not correctly configured.
Page 148 KX-TDA0480 with clear transmission paths. KX-TDA0480 Location One preventative measure is to install the KX-TDA0480 so that the number of transmission hops is kept to a minimum. In the figure below, the KX-TDA0480 is located as close to the WAN interface as possible. Better!
Page 149 Refer to this number when setting the priority control of a router. Recovery Delay and Jitter Buffer The KX-TDA0480 supports a secondary Jitter Buffer that activates in a dynamic manner. The following parameters can be programmed. This feature can be configured to help compensate for network congestion problems.
Page 150 Managed Networks (Intranet, Leased Lines, VPN, etc.) provide better quality of service as compared to unmanaged networks (e.g., the Internet). When implementing a network of the KX-TDA0480, care must be taken when assessing bandwidth requirements. The KX-TDA0480 uses 12K per port when in use. Serialisation delays to the WAN are lower when higher bandwidths are used.
Page 151: A5.3 Firewalls
Ethernet IP PBX In the above example, the KX-TDA0480 is routed through a firewall. The Router IP address no longer serves as the KX-TDA0480’s Default Gateway IP address. Instead, the internal IP address of firewall becomes the Default Gateway IP address to be associated with the KX- TDA0480.
Page 152 Appendices Item No. Type of Port No. TCP / Priority Control Communication Assignment (Recommended) SNMP Normal 5012, 5013, 5014, Priority 5015 FTP for data Normal 5012, 5013, 5014, Priority 5015 SMTP Normal Installation Manual...
Page 153: A6 Configuration Files
Appendices A6 Configuration Files The KX-TDA0480 OFDD.VHO configuration files are stored as plain text files and can be edited directly using a plain text editor on any computer device. For experienced planning and installation personnel, this method can be fast and efficient. Once files have been created, they can be uploaded directly to the KX-TDA0480 using the FTP method discussed in Appendix Once an OFDD.VHO file has been manually modified, the MCS unit registration information...
Page 154 Appendices Refer to the KX-TDA0480 Programming Guide for complete explanations of the command lines and parameters. Sample OFDD.VHO File VHUB_IP 199.176.64.41 ;IP Address:(P1)IP VHUB_SUBNET 255.255.255.0 ;Subnet Address:(P1)IP GW_IP 199.176.64.1 ;Default GW Address:(P1)IP1 (P2)IP2 UPLINK 0 3 10 1 ;Uplink Observation Information:(P1-P4)
Page 155: A7 Ftp File Transfers
Use the Windows Start menu Run command to display the Run dialogue box. The file transfer functions require that the filename DNS.DAT be used. The KX-TDA0480 only recognised this filename. The same commands described in this procedure (beginning with step 3) and the following two procedures apply when running an FTP session that is started using the MCS Terminal Mode FTP Access menu item.
Page 156 Appendices • The FTP session will be run in the current directory and all retrieved files will be recorded to that directory. To have the files retrieved to a directory other than the C: drive root, open the Windows Explorer first and select the desired directory before issuing the Run command.
Page 157 226 Transfer complete. 4236 bytes received in 0.00 seconds (4236000.00Kbytes/sec) At the FTP prompt, type the CD command to return to the KX-TDA0480's root directory. ftp> cd .. 250 CWD command successful. To access the DNS.DAT file directory type following command at the FTP prompt and press the Enter key.
Page 158 150 Opening ASCII mode data connection for OFDD.VHO. 226 Transfer complete. 4236 bytes sent in 0.00 seconds (4236000.00Kbytes/sec) At the FTP prompt, type the CD command to return to the KX-TDA0480's root directory. ftp> cd .. The FTP terminal displays a confirmation of the directory change.
Page 159 Appendices To end the FTP session and return to the Windows DOS prompt, type the BYE command following command and press the Enter key. ftp> bye 221 Goodbye. C:\> Type EXIT at the C: prompt to end the Windows DOS session. Use the shutdown procedure described in Section 4.9 and then restart the unit to have the new configuration settings take effect in the target unit.
Page 160: A8 Worksheet Masters
Appendices A8 Worksheet Masters The following worksheets are described in Section 2.2 of this document. They are provided here as reproduction masters or templates. IP Gateway Network Units List Worksheet Signal Subnet Mask Route IP Route IP Group Name Unit Name Unit IP Address port no.
Page 161 Appendices Common Configuration Worksheet Group Name(s) DNS SETUP Search Digits: SNMP Setup Trap 1 IP: Trap 2 IP: Trap 3 IP: Community Name: (public) Gatekeeper Gatekeeper 1 IP: Gatekeeper 2 IP: Notify E-mail SNMP Primary IP: SNMP Secondary IP: E-mail 1: E-mail 2: Installation Manual...
Page 162 Appendices KX-TDA0480 Unit Setup Worksheet Group Name: Unit Name: Unit IP GENERAL Subnet IP (192.168.1.200) (255.255.255.0) Gateway 2 IP Gateway 1 IP Maintenance User PW: (user) (mainte) Zone: TONE (Default) Office Code Voice Access Code NUMBERING (20) (None) Fax Access Code...
Page 163 Appendices KX-TDA0480 Unit Setup Worksheet Extension Group Name: Unit Name: BR-A (Use this section to list additional Hunt Pattern data) Destination No. Hunt Pattern No. HUNT PATTERN (PBX Code) (1 or 2) Use additional worksheets, if needed. Installation Manual...
Page 164 Appendices Installation Manual...
Page 165: Glossary
KX-TDA0480 KX-TDA0480 is the model name for the Internet Voice Gateway, a device that achieves, via an IP (Internet Protocol) network, voice communication by a telephone set. Installation Manual...
Page 166 Communication through IP network One of the service functions supported by the KX-TDA0480. It provides a mutual communication, through the IP network, among the terminals (ordinary analogue telephone set, G3 fax machine) connected directly to another KX-TDA0480.
Page 167 Glossary Getting Journal One of the service functions supported by the KX-TDA0480. The KX-TDA0480 records the history of completed speech calls. A unit's record of completed calls is retrieved using the Maintenance Console Software. Gatekeeper An H.323 entity that provides address translation, control access, and sometimes bandwidth management to the LAN for H.323 terminals, Gateways, and MCUs.
Page 168 The Maintenance Console Software (MCS) runs on a conventional PC type computer under the Windows 95 or Windows 98 or Windows NT operating system. The software provides a graphical user interface (GUI) for installing and maintaining the KX-TDA0480 and for configuring the KX-TDA0480 internal network features. MCS connection with the KX- TDA0480 is accomplished directly using an RS-232C cable or remotely over a LAN connection.
Page 169 TCP/UDP protocol. The port number is referred to when setting the priority control of a router. Priority connection information In the KX-TDA0480, DNS information stored in the unit is referred to as priority connection information. Priority control When a packet to which a high priority indication flag has been assigned is sent, the packet is transferred with priority.
Page 170 Internet. System function System function is a category of the service functions supported by the KX-TDA0480. This category separates various functions that compose an internet/intranet telephony network from a system point of view. This category includes functions such as network building functions, functions to accommodate various kinds of terminals, and functions needed to monitor the connection lines.
Page 171 Kbps digital signal and then packaged (IP packetisation) and delivered to a router for transport across the network. On the receiving side, the KX-TDA0480 reassembles the IP packets and restores them to the digital signal. The original voice is regenerated by expanding (decompressing) the restored digital signal.
Page 172 Glossary Zone A collection of all H.323 Terminals, Gateways, and MCUs managed by a single H.323 Gatekeeper. A zone must include at least one Terminal and may include LAN segments connected using routers. Installation Manual...
Page 173 Glossary Installation Manual...
Page 174 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC.

Panasonic KX-TDA0480 Installation Manual

1 KX-TDA0480 Overview

2 Planning

3 Physical Installation

4 Logical Installation

Appendix A Appendices

A1 Voice over IP Addressing

A2 Numbering Systems

A3 DNS Configuration

A4 Pad Control and AGC

A5 Optimising Performance

A6 Configuration Files

A7 FTP File Transfers

A8 Worksheet Masters

Glossary

Quick Links

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Summary of Contents for Panasonic KX-TDA0480

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