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Siemens HiPath 2000 User Manual

Openstage 15
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See also: Administration Manual, User Manual
Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice
OpenStage 15
User guide
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
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Summary of Contents for Siemens HiPath 2000

  • Page 1 Documentation HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 15 User guide Communication for the open minded Siemens Enterprise Communications www.siemens.com/open...

  • Page 2: Important Information

    Never open the telephone or a key module. Should you en- counter any problems, contact the responsible service per- sonnel. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

  • Page 3: Location Of The Telephone

    LEDs. Product support on the Internet Information and support for our products can be found on the Internet: http://www.siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:...

  • Page 4: Table Of Contents

    Contents Contents Important information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Contents Basic functions ......22 Answering a call ......... . 22 Answering a call via the handset .
  • Page 6 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) ... 68 Displaying status ........68 Notes on voice encryption .
  • Page 7 Contents More functions/services ..... . 76 Appointments function ........76 Saving appointments .
  • Page 8 Contents Individual phone configuration ....102 Setting contrast ......... . 102 Adjusting audio settings .

  • Page 9: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.

  • Page 10: Intended Use

    – Adjust the contrast as required page 102. Voice encryption On HiPath 2000/3000/5000 (from R 4), HiPath OpenOffice EE (V1) your OpenStage 15 supports voice encryption from software release 2 (V1 R2.xxxx). This allows you to use your OpenStage to perform tap-proof calls.

  • Page 11: Getting To Know Your Openstage Phone

    Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. The user interface of your OpenStage 15 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone page 18.

  • Page 12: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit (if required) Network Local cable type ey module Handset Properties of your OpenStage 15 Display type LCD, 24 x 2 characters Full-duplex speakerphone function Wall mounting...

  • Page 13: Using Network Ports More Efficiently

    Getting to know your OpenStage phone Using network ports more efficiently OpenStage 15 has an integrated 10/100 mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. Network switch OpenStage 15 Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

  • Page 14: Openstage Key Module 15

    Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs page 16.

  • Page 15: Keys

    Getting to know your OpenStage phone Keys Audio keys Function when key is pressed Reduce volume and set contrast brighter page 102. Turn loudspeaker on/off (with red LED key) page 24. Increase volume and set contrast darker page 102. Mailbox key and Menu key Function when key is pressed Open mailbox (with red LED key) page 19.

  • Page 16: Programmable Function Keys

    Getting to know your OpenStage phone Programmable function keys Your OpenStage 15 has eight illuminated keys to which you can assign functions or numbers. Increase the number of programmable function keys by connecting a key module page 14. Peter Fox Destinations? Depending on how they are programmed, you can use the keys as: •...

  • Page 17: Keypad

    Getting to know your OpenStage phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number key on the keypad twice.

  • Page 18: Display

    Getting to know your OpenStage phone Display Your OpenStage 15 comes with a black-and-white LCD display. Adjust the contrast to suit your needs page 102. Idle mode Your phone is in idle mode when there are no calls taking place or settings being made.

  • Page 19: Mailbox

    Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups.

  • Page 20: Caller List

    Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call, the call attempt is stored in the caller list. Answered calls can also be saved (contact your service personnel). Your telephone stores up to ten calls in chronological order. Each call is as- signed a time stamp.

  • Page 21: Program/Service Menu

    Getting to know your OpenStage phone Program/Service menu Use the menu key to reach the Program/Service menu for your com- munication system. The menu key LED remains red as long as you are in this menu. Example: Menu title Program/Service: *7=Use speed dialing? Further entries are available Menu option...

  • Page 22: Basic Functions

    Basic functions Step by step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 11 care- fully before performing any of the steps de- scribed here on your phone. Answering a call Special default ring signaling is set for your telephone: •...

  • Page 23: Answering A Call Via The Loudspeaker (Speakerphone Mode)

    Basic functions Step by step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. • The ideal distance between the user and the tele- phone set in speakerphone mode is about 50 cm (approx.

  • Page 24: Switching To Speakerphone Mode

    Basic functions Step by step Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. Hold down the key and replace the handset. Then re- lease the key. if nec. Set the call volume. Keep pressing the key until the de- sired volume is set.

  • Page 25: Making Calls

    Basic functions Step by step Making calls Off-hook dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. Pay attention to the notes on voice encryption page 69. The called party does not answer or is busy: Replace the handset.

  • Page 26: Redialing A Number

    Basic functions Step by step Redialing a number The last ten external telephone numbers dialed are stored automatically. If this feature is configured (contact your service personnel), account codes entered are also saved page 67. You can redial them simply by pressing a key. Displaying and dialing saved station numbers Prerequisite: The "Redial"...

  • Page 27: Rejecting Calls

    Basic functions Step by step Rejecting calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). Prerequisite: The "Disconnect" key is configured. The phone rings. The caller appears on the screen. Press the "Disconnect"...

  • Page 28: Calling A Second Party (Consultation)

    Basic functions Step by step Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Consultation? Confirm. Call the second party. Pay attention to the notes on voice encryption page 69.

  • Page 29: Transferring A Call

    Basic functions Step by step Transferring a call If the person you are speaking to wants to talk to anoth- er colleague of yours, you can transfer the call that col- league. Consultation? Confirm. Enter the number of the party to which you want to transfer the call.

  • Page 30: Call Forwarding

    Basic functions Step by step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) When call forwarding is active, a special dial tone sounds when you lift the handset.

  • Page 31: Using Call Forwarding No Reply (Cfnr)

    Basic functions Step by step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are re- ceived while another call is ongoing can be automatical- ly forwarded to a specified telephone. Press the key shown.

  • Page 32: Call Forwarding In The Event Of Telephone Failure (Cfss)

    Basic functions Step by step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel), you can define an internal or external call forwarding destination that activates in the event of telephone failure. Press the key shown. *9411= CFSS on? Select and confirm the option shown.

  • Page 33: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)

    Basic functions Step by step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact your ser- vice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network.

  • Page 34: Using Callback

    Basic functions Step by step Using callback You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback •...

  • Page 35: Viewing And Deleting A Stored Callback

    Basic functions Step by step Viewing and deleting a stored callback Open the idle menu page 18. View callbacks? Select and confirm the option shown Next callback? Select and confirm to display additional entries. Deleting a displayed entry Delete? Confirm. Ending retrieval Exit? Select and confirm the option shown.

  • Page 36: Enhanced Phone Functions

    Enhanced phone functions Step by step Enhanced phone functions Answering calls Accepting a specific call for your colleague You hear another telephone ring. Press the key shown. More features? Select and confirm the option shown. *59=Pickup - directed? Select and confirm the option shown. if nec.

  • Page 37: Using The Speakerphone

    Enhanced phone functions Step by step Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an- nouncement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speaker- phone mode.

  • Page 38: Answering Calls From The Entrance Telephone And Opening The Door38

    Enhanced phone functions Step by step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the en- trance telephone and to activate a door opener. If you have the proper authorization (contact your ser- vice personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering...
  • Page 39 Enhanced phone functions Step by step Activating the door opener Press the key shown. *89=Door opener on? Select and confirm the option shown. Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". 3=change password? Select the displayed function and press the "OK" dialog key to change the code.

  • Page 40: Making Calls

    Enhanced phone functions Step by step Making calls En-bloc sending/correcting numbers If this feature is configured (contact your service per- sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific re- quest.

  • Page 41: Using The Caller List

    Enhanced phone functions Step by step Using the caller list Detailed information, as well as a sample display entry are provided on page 20. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone. Open the idle menu page 18.

  • Page 42: Dialing A Number From The Internal Directory

    Enhanced phone functions Step by step Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Con- tact your service personnel to find out if one was con- figured for your system.

  • Page 43: Using The Ldap Directory

    Enhanced phone functions Step by step Using the LDAP directory If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been con- figured in the system.
  • Page 44 Enhanced phone functions Step by step The result is displayed If only one name is found, it is displayed. Call? Confirm. If several names are found (max. 50), the first name is displayed. Scroll to next or previous entry, Scroll Next? confirm, Scroll Previous? select and confirm the option shown.

  • Page 45: Making Calls Using System Speed-Dial Numbers

    Enhanced phone functions Step by step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial num- bers (consult your service personnel). Press the key shown. *7=Use speed dialing? Select and confirm the option shown. Enter a three-digit speed-dial number. Pay attention to the notes on voice encryption page 69.

  • Page 46: Talking To Your Colleague With A Speaker Call

    Enhanced phone functions Step by step Press the key shown. Press the required speed-dial key. If the key is already in use, the programmed phone number appears on the screen. Change Confirm. First enter the external code and then the external sta- tion number.

  • Page 47: Talking To Your Colleague With Discreet Calling

    Enhanced phone functions Step by step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (dis- creet calling).

  • Page 48: Associated Dialing/Dialing Aid

    Enhanced phone functions Step by step Associated dialing/dialing aid If this function has been configured (contact your ser- vice personnel), you can use a dialing aid to dial num- bers and set up calls for your telephone. The operating procedure depends on whether the dial- ing aid is connected to the S bus or the a/b (T/R) port.

  • Page 49: During A Call

    Enhanced phone functions Step by step During a call Using call waiting (second call) Callers can still reach you while you are engaged in an- other call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later You can block the second call or the signal tone...

  • Page 50: Preventing And Allowing Call Waiting (Automatic Camp-On)

    Enhanced phone functions Step by step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel), you can prevent or allow a second call page 49 from being signaled by automatic camp-on during an ongoing call. Press the key shown.

  • Page 51: Parking A Call

    Enhanced phone functions Step by step Parking a call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Prerequisite: You are conducting a call.

  • Page 52: Conducting A Conference

    Enhanced phone functions Step by step Conducting a conference In a conference call, you can talk to as many as four oth- er parties at the same time. These may be internal or external users. You can only add parties to or remove them from a conference if you initiated the conference.
  • Page 53 Enhanced phone functions Step by step Removing parties from the conference View conf parties? Select and confirm the option shown. The first party is displayed. Next? Confirm as often as required until the desired party ap- pears. Remove party? Select and confirm the option shown. If a participant that was connected to the confer- ence via an unencrypted line leaves, the confer- ence remains unsecured.

  • Page 54: Activating Tone Dialing/Dtmf Suffix-Dialing

    Enhanced phone functions Step by step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Press the key shown. *53=DTMF dialing? Select and confirm the option shown. You can use the keys through to transmit DTMF signals.

  • Page 55: Transferring A Call After A Speaker Call Announcement In A Group

    Enhanced phone functions Step by step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your ser- vice personnel), you can use a speaker call (announce- ment, page 91) to announce a call in progress to a group of users page 46.

  • Page 56: Sending A Trunk Flash

    Enhanced phone functions Step by step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other com- munications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the ser- vice code or telephone number.

  • Page 57: If You Cannot Reach A Destination

    Enhanced phone functions Step by step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

  • Page 58: Using Night Answer

    Enhanced phone functions Step by step Using night answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by ser- vice personnel ( standard night answer service) or by you ( temporary night answer service).

  • Page 59: Programming The Function Keys

    Programming the function keys Step by step Programming the function keys You can program frequently used functions, station numbers OpenStage 15 or procedures onto the func- tion keys on your or key module. Configuring function keys See also page 16. A list of all available functions is displayed, see the overview page 60.

  • Page 60: Overview Of Functions

    Programming the function keys Step by step Overview of functions The functions are split into the following menus: • Destinations • Feature Settings • PIN and Authorization • Calls More features • The available functions depend on your configu- ration. If a function is missing, contact your ser- vice personnel.
  • Page 61 Programming the function keys Step by step Trunk group key: At least one trunk is free. All lines in this trunk group are occupied. View call charges: No chargeable calls have been set up since the last check. Chargeable calls have been set up since the last check. Call forwarding, Forward Line: Flashing slowly - your line is a call forwarding destina- tion.

  • Page 62: Programming A Procedure Key

    Programming the function keys Step by step Programming a procedure key Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dialing"...
  • Page 63 Programming the function keys Step by step Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable func- tions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF sig- nals...

  • Page 64: Configuring Repdial Keys

    Programming the function keys Step by step Configuring repdial keys You can also program internal and external station num- bers on the second level. The LED function is not avail- able for internal station numbers on the second level. To program the second level, you must program a "Shift"...

  • Page 65: Deleting Function Key Programming

    Programming the function keys Step by step Deleting function key programming Press and hold the assigned key. Clear key Select and confirm the option shown.

  • Page 66: Displaying And Assigning Call Charges

    Displaying and assigning call charges Step by step Displaying and assigning call charges Displaying call charges (not for U.S.) For the current call: Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your service personnel must request this option from the network operator.

  • Page 67: Dialing With Call Charge Assignment

    Displaying and assigning call charges Step by step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined ac- count codes for you. Press the key shown. *60=Account code? Select and confirm the option shown. Enter the account code.

  • Page 68: Privacy/Security

    Privacy/security Step by step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 10. Displaying status in call mode During calls, you can check if your call is secure. If a key is configured with the "Security call status" func- tion, this illuminates when the call is secure.

  • Page 69: Notes On Voice Encryption

    Privacy/security Step by step Notes on voice encryption Your service personnel can define on your communica- tion system whether you are notified of unencrypted calls and how. You will then receive a warning tone and/ or a message on the display when you accept a call, ac- cept a consultation call or are connected to a confer- ence.

  • Page 70: Activating/Deactivating "Do Not Disturb

    Privacy/security Step by step Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external call- ers are connected to another phone, which you can specify (contact your service personnel). Activating Open the idle menu page 18.

  • Page 71: Caller Id Suppression

    Privacy/security Step by step Caller ID suppression You can prevent your station number or name from ap- pearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating Open the idle menu page 18. Suppress call ID? Select and confirm the option shown.

  • Page 72: Monitoring A Room

    Privacy/security Step by step Monitoring a room You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored Press the key shown.

  • Page 73: Locking The Telephone To Prevent Unauthorized Use

    Privacy/security Step by step Locking the telephone to prevent unau- thorized use You can prevent unauthorized parties from using your phone during your absence. Locking the phone Open the idle menu page 18. Lock phone? Select and confirm the option shown. Unlock phone? select and confirm the option shown.

  • Page 74: Locking Another Telephone To Prevent Unauthorized Use

    Privacy/security Step by step Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and unlock other telephones to prevent unautho- rized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

  • Page 75: Saving Your Pin

    Privacy/security Step by step Saving your PIN Enter the lock code to use the functions • for locking the telephone to prevent unauthorized page 73 • for using another telephone like your own page 80. You can save this code. Press the key shown.

  • Page 76: More Functions/Services

    More functions/services Step by step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 77. You must save the required call times. You can enter a single appointment that will take place in the next twen- ty-four hours or you can enter a daily recurring appoint- ment.

  • Page 77: Using Timed Reminders

    More functions/services Step by step Using timed reminders Prerequisite: You have saved a reminder page 76. The saved time arrives. Reminder at 1200 The phone is ringing. The appointment time is dis- played. Press key twice. Lift the handset and replace it again. If you do not answer the timed reminder, it is re- peated five times and then deleted.

  • Page 78: Viewing And Editing Incoming Messages

    More functions/services Step by step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Open the idle menu page 18. View sent message? Select and confirm the option shown. Message sent? Confirm. The text message is displayed.

  • Page 79: Leaving An Advisory Message

    More functions/services Step by step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. Open the idle menu page 18.

  • Page 80: Using Another Telephone Like Your Own For A Call

    More functions/services Step by step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. Press the key shown. PIN and Authorization Select and confirm the option shown. *508=Temporary Phone? Select and confirm the option shown.

  • Page 81: Using A Mobile Phone Number At A Random Phone

    More functions/services Step by step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a sys- tem-based OpenStage phone of your choice. The origi- nal "guest telephone"...

  • Page 82: Moving The Connection To The Next Telephone

    More functions/services Step by step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone", log onto the second "guest telephone" in the usual fashion (see page 81).

  • Page 83: Resetting Services And Functions (System-Wide Cancellation For A Telephone)

    More functions/services Step by step Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated func- tions. The following functions are deleted, if enabled: • Forwarding on • Advisory msg. on • Ringing group on •...

  • Page 84: Activating Functions For Another Telephone

    More functions/services Step by step Activating functions for another tele- phone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service): • Do not disturb, code: 97/#97 page 70 • Call forwarding, code 13/#1 page 30 •...

  • Page 85: Using System Functions From Outside Disa (Direct Inward System Access)

    More functions/services Step by step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions: •...

  • Page 86: Using Functions In Isdn Via Code Dialing (Keypad Dialing)

    Contact your network provider to find out which ISDN functions can be code-operated in your country. Siemens Enterprise Communications GmbH & Co. KG shall not be liable for damages/ costs which may be incurred by fraudulent activ- ities or remote operation (such as toll fraud).

  • Page 87: Controlling Connected Computers/Programs/Telephone Data Service

    More functions/services Step by step Controlling connected computers/pro- grams/telephone data service If this function has been configured (contact your ser- vice personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection.

  • Page 88: Communicating With Pc Applications Over A Csta Interface

    More functions/services Step by step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Ap- plications). You send information to the application and receive information from the application, for example, via your phone display.

  • Page 89: Controlling Relays (Only For Hipath 3000)

    More functions/services Step by step Controlling relays (only for HiPath 3000) If this function has been configured (contact your ser- vice personnel), you can use up to four relays to enable/ disable different devices (such as a door opener). Depending on how you program the relays, you can ac- tivate and deactivate them manually them or configure them to activate and deactivate automatically (after tim- eout).

  • Page 90: Radio Paging (Not For U.s.)

    More functions/services Step by step Radio paging (not for U.S.) If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page.

  • Page 91: Using Team Functions

    Using team functions Step by step Using team functions If configured (consult your service personnel), your tele- phone is part of a team. The team consists of internal phones that are able to use certain functions. Activating/deactivating a group call Special features must be taken into consider- ation if your telephone operates with HiPath 5000 (system networking via PC net-...
  • Page 92 Using team functions Step by step Group name No "X" means that the audible tone is deactivated. Next? Confirm. The next group/trunk number is displayed with a group name. Leave group? Select and confirm the option shown The audible tone for the group/trunk displayed is deacti- vated.

  • Page 93: Accepting A Call For Another Member Of Your Team

    Using team functions Step by step Accepting a call for another member of your team You can use your own telephone to accept calls for oth- er telephones in your team, even while on a call (call pickup groups; contact your service personnel). Prerequisite: Your telephone rings briefly.

  • Page 94: Uniform Call Distribution (Ucd)

    Using team functions Step by step Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest.
  • Page 95 Using team functions Step by step Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is ex- cluded from call distribution for a set period or until you log back on.

  • Page 96: Special Functions In The Lan

    Open the idle menu page 18. DISA intern? Select and confirm the option shown. Enter the (DISA) number of the other HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. Confirm your entry. Enter the (DISA) station number of your phone. Confirm your entry.

  • Page 97: Setting Up "Follow Me" Call Forwarding

    Open the idle menu page 18. DISA intern? Select and confirm the option shown. (DISA) number of the HiPath 2000/HiPath 3000/ HiPath OpenOffice EE. Confirm your entry. Enter the (DISA) station number of your phone. Confirm your entry. Activating Open the idle menu page 18.

  • Page 98: Using Night Answer

    Open the idle menu page 18. DISA intern? Select and confirm the option shown. Enter the (DISA) number of the other HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. Confirm your entry. Enter the (DISA) station number of your phone. Confirm your entry.

  • Page 99: Ringing Group

    Step by step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE com- munications platforms page 93. Saving, displaying, and deleting telephones for the ringing group Press the key shown.

  • Page 100: Controlling Relays (Only For Hipath 3000)

    Special functions in the LAN Step by step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service person- nel), you can also control relays page 89 in other HiPath 3000 communications platforms. Open the idle menu page 18.

  • Page 101: Opening A Door

    Open the idle menu page 18. DISA intern? Select and confirm the option shown. Enter the (DISA) number of the HiPath 2000/ HiPath 3000/HiPath OpenOffice EE where you wish to control the door opener. Confirm your entry. Enter the (DISA) station number of the phone you wish to use to control the door opener.

  • Page 102: Individual Phone Configuration

    Individual phone configuration Step by step Individual phone configuration Setting contrast The display has four contrast levels that you can set ac- cording to your light conditions. Press one of the keys shown in idle mode. Display contrast? Select and confirm the option shown. Change the display contrast.

  • Page 103: Adjusting The Ring Tone

    Individual phone configuration Step by step Adjusting the ring tone Press one of the keys shown in idle mode page 18. Ring tone? Select and confirm the option shown. To adjust the ring tone: Keep pressing the keys until the desired tone is set.

  • Page 104: Testing The Phone

    Testing the phone Step by step Testing the phone Phone functions, testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode. Press the key shown. More features? Select and confirm the option shown. *940=Phone test? Select and confirm the option shown. If everything is functioning correctly: •...

  • Page 105: Differing Display View In A

    In addition, display texts may differ from those de- scribed in this document according to the system con- figuration. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display Description HiPath OpenOffice display...

  • Page 106: Fixing Problems

    Fixing problems Step by step Fixing problems Responding to error messages Invalid entry Possible causes: Station number is incorrect. Possible reaction: Enter correct station number. Not authorized Possible cause: Locked function selected. Possible reaction: Apply to service personnel for authorization for relevant function.

  • Page 107: Troubleshooting

    Fixing problems Step by step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your telephone ( page 70). If so, deactivate it. You cannot dial an external number: Check whether your telephone is locked.

  • Page 108: Labeling Keys

    • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool • Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.

  • Page 109: Index

    Index Index Call forwarding ..........30 in the event of telephone failure ..32 MSN in CO ..........33 Call log ............20 Call request ..........20 Accept (Call) .......... 36, 93 Call signal ............. 22 Account code ..........67 Call volume ..........
  • Page 110 Index Dialing aid S0 bus ............48 Handsfree answerback ......37 Dialing internal calls ........25 .............. 37 Differences ..........10 .............. 37 Direct Inward System Access ....85 HiPath 5000 Direct station select ........60 "follow me" call forwarding ....
  • Page 111 Index Mailbox key Parking a call ........... 11, 15 ..........51 Making external calls Personal identification number ......... 25 ....75 Making mobile calls Phone ........80 Making trunk calls locking another phone ........25 ......74 Menu key locking/unlocking centrally ..........
  • Page 112 Index Telephone lock central ............74 Safety precautions ........2 Telephone maintenance ......107 Save PIN ............75 Telephone test ......... 104 Second call Temporary Phone ........80 accepting ..........49 Testing the telephone ......104 allowing ............ 50 Text preventing ..........

  • Page 113: Overview Of Functions And Codes

    Overview of functions and codes Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (con- tact your service personnel), functions can be activated interactively (select and confirm) via the Program/Service menu (select and confirm or enter a code)..
  • Page 114 Overview of functions and codes ... Interac- ... Via the Program/Service Functions tively menu page 21 (=display) <: <: Code Data I/O Service Directory 1=internal 2=LDAP DISA DISA intern Discreet Call DND on DND off Door opener on Door opener off DTMF dialing En-bloc dialing Dial...
  • Page 115 Overview of functions and codes ... Interac- ... Via the Program/Service Functions tively menu page 21 (=display) <: <: Code Lock all phones Lock phone Unlock phone Change PIN Mute on Mute off Night answer on Night answer off Open door Override Page Answer page (not for U.S.)
  • Page 116 Overview of functions and codes ... Interac- ... Via the Program/Service Functions tively menu page 21 (=display) <: <: Code Send message View sent message View messages Mailbox Show call charges (own phone) Speaker call Suppress call ID Restore caller ID Tel.
  • Page 117 Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U134-1-7619 The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of...

This manual is also suitable for:

Hipath openofficeHipath 5000Hipath 3000Openstage 15

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