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HP Pavilion 14 Notebook PC Maintenance And Service Manual

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Maintenance and Service Guide
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  • Page 1 HP Pavilion 14 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 4 Right side ................................4 Left side ................................. 5 Display ................................... 6 Top ..................................7 TouchPad ............................. 7 Lights ..............................8 Buttons and speakers ......................... 9 Keys ..............................10 Bottom .................................
  • Page 8 Power connector cable ........................57 Speakers ............................58 Display assembly ..........................59 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ..............64 Starting Setup Utility (BIOS) ..........................64 Updating the BIOS ..............................64 Determining the BIOS version ......................64 Downloading a BIOS update ......................
  • Page 9 Restore and recovery ............................73 Recovering using HP Recovery Manager ..................74 What you need to know ....................74 Using the HP Recovery partition (select models only) ..........74 Using HP Recovery media to recover ................75 Changing the computer boot order ................75 Removing the HP Recovery partition (select models only) ..............

  • Page 11: Product Description

    AMD A6-6310 (2.4 GHz/1.8 GHz, 2 MB L2, 1600 MHz DDR3L), quad core, 15 W ● AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L), quad core, 15 W ● HP Hexa-Core (2.0 GHz), quad core, 15 W ● Chipset AMD A7xM FCH, for use with computer models A10-5745M ●...
  • Page 12 Audio and video Supports: Beats Audio Dual speakers HP TrueVision HD webcam (fixed, no tilt with activity LED; 1280×720 by 30 frames per second, USB 2.0, M- jpeg) Two dual array, digital microphones with appropriate beam-forming, echo-cancellation, noise-reduction software Ethernet...
  • Page 13 Category Description External media cards HP Multi-Format Memory Card Reader slot with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital eXtended Capacity (SDXC) Memory Card ●...

  • Page 14: External Component Identification

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Left Side

    Component Description Optical drive eject button Releases the disc tray. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • Page 16: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.

  • Page 17: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 18: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 19: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, or on select models, the key or the spacebar. Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 21: Bottom

    Bottom Component Description Battery lock Locks the battery in the battery bay. Battery bay Holds the battery. Battery release latch Releases the battery. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 22: Labels

    Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed.

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 12 for details. Computer major components...
  • Page 24 Display assembly, 14.0 in (35.56 cm), high definition (HD), WLED, SVA BrightView and touch Flat display assembly for use with HP Pavilion Notebooks. This display assembly is spared at the subcomponent level only. For more display assembly spare part information, see...
  • Page 25 Item Component Spare part number AMD Radeon R7 M260 2 GB dedicated video memory and AMD A76M FCH chipset, AMD 763554-501 A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with Windows Standard Heat sink assembly for use only on computer models equipped with UMA graphics (includes replacement thermal material): For use only on computer models equipped with AMD processors and UMA graphics 19 W...
  • Page 26 Item Component Spare part number Snow white finish 767250-001 Vibrant red finish 767253-001 (16) Power connector cable (includes bracket) 767246-001 (17) Battery 4 cell, 41 Whr, 2.8 Ah, Li-ion battery 756743-001 (18) Base enclosure (includes battery release latch mechanism, RJ-45 cover, and screws) Aqua blue finish 780225-001 Natural silver finish...

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel (includes screws) 767243-001 Webcamera/microphone module (includes adhesive and screws) 762521-001 Webcamera/microphone module, touch models (includes adhesive and screws) 762545-001 14 in (35.56 cm), BrightView, HD, WLED, SVA flat display panel (includes screws) 763566-001 14 in (35.56 cm), BrightView+, touch, HD, WLED, SVA flat display panel 763567-001...

  • Page 28: Miscellaneous Parts

    741727-001 65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm) 710412-001 90 W HP Smart AC adapter (PFC, RC, 3-wire, 4.5 mm), for use with computer models with AMD 710413-001 processors Power cord (3 pin, black, 1.0 m):...

  • Page 29: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive (does not include the hard drive rubber bracket, hard drive connector cable, or screws) 1 TB, 5400 rpm, 9.5 mm 778192-005 750 GB, 5400 rpm, 9.5 mm 778190-005 500 GB 5400 rpm 9.5 mm 778188-005 1 TB, 5400 rpm + 8 GB NAND hybrid, 9.5 mm 731999-005...

  • Page 30: Sequential Part Number Listing

    Hard drive, 750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm 741727-001 45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), nslim 753077-005 Realtek RT8723BE 802.11 bgn 1x1 Wi-Fi + BT4.0 combo adapter, for use only on computer models...
  • Page 31 Spare part number Description 763553-501 System board for use with computer models with UMA graphics, AMD A4-6210 (1.8GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with Windows Standard (includes replacement thermal material) 763554-001 System board for use with computer models with switchable discrete graphics, AMD Radeon R7 M260 2 GB dedicated video memory and AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) for use with Ubuntu Linux (includes replacement thermal material) 763554-501...
  • Page 32 Spare part number Description 767253-001 Optical drive, DVD±RW Double-Layer SuperMulti Drive, vibrant red (includes bezel and bracket) 767254-001 Power button board (includes cable) 767255-001 USB/audio board (includes cable) 767256-001 TouchPad button board, ash silver (includes cable) 767257-001 TouchPad button board, ano silver (includes cable) 767258-001 Plastics Kit (includes service door, snow white) 767259-001...

  • Page 33: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 34: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 35: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 36: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 37: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 38: Removal And Replacement Procedures For Customer Self-Repair Parts

    Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.

  • Page 39: Battery

    Battery Description Spare part number 4 cell, 41 Whr, 2.8 Ah, Li-ion battery 756743-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 40: Service Door

    Service door Description Spare part number Service door is available with the Plastics Kit Aqua blue finish 767272-001 Natural silver finish 767273-001 Snow white finish 767258-001 Vibrant red finish 767274-001 Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 41: Memory Module

    Memory module Description Spare part number 4 GB memory module (PC3, 12800, 1600 MHz) 691740-001 2 GB memory module (PC3, 12800, 1600 MHz) 691739-001 8 GB memory module (PC3, 12800, 1600 MHz) 693374-001 NOTE: Before adding memory modules, make sure the computer has the most recent BIOS version, and update the BIOS if needed.

  • Page 42: Optical Drive

    Reverse this procedure to install the memory module. Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number SuperMulti DVD±R/RW Double-Layer Drive Aqua blue finish 767251-001 Natural silver finish 767252-001 Snow white finish 767250-001 Vibrant red finish 767253-001...
  • Page 43 Remove the tab from the drive (1). Rotate the left side of the bezel outward (2), and then remove the bezel (3). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures...

  • Page 44: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.

  • Page 45: Display Subcomponents (Bezel, Webcamera, Panel)

    Display subcomponents (bezel, webcamera, panel) This section describes removing display subcomponents that do not require that you remove the entire display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel while the display assembly is still attached to the computer. To remove the remaining display subcomponents, you must remove the entire display assembly from the computer.
  • Page 46 Remove the display bezel (6). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 47 Remove the four Phillips M2.0×2.5 screws (1) and lift the top edge of the display panel (2). Carefully move the display panel (1) to the keyboard. Release the tab and disconnect the display panel cable connector (2). Lift the panel (3) to remove Component replacement procedures...
  • Page 48 To remove the webcamera/microphone module: Position the display assembly with the top edge toward you. Disconnect the cable (1) from the module. Lift to disengage the adhesive that secures the webcamera/microphone module to the display (2). Reverse this procedure to replace the display assembly subcomponents. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 49: Top Cover

    Top cover NOTE: The top cover spare part kit includes the keyboard and cable. Description Spare part number Black finish 767263-001 White finish 767264-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover, follow these steps: Shut down the computer.
  • Page 50 Remove the two Phillips M2.5x1.5 screws that secure the rear corner covers (1). Remove the rear corner covers (2). The rear corner covers are included in the Plastics Kit, spare part number 767259-001. Remove the six Phillips M2.5×4.0 screws that secure the top cover to the base enclosure. Remove the three Phillips PM4.5×2.0 broad head screws (1) in the optical drive bay that secure the top cover to the computer.
  • Page 51 Remove the three Phillips PM2.5×4.0 screws (3) in the battery bay that secure the top cover to the computer. Turn the computer over and open the display. Gently pull on the lower left corner (1) and lift around the edges of the top cover. Component replacement procedures...
  • Page 52 Disconnect the power button cable (2), the keyboard cable (3) and the TouchPad cable (4). Lift to remove the top cover (5). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: ●...

  • Page 53: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive rubber bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 767247-001. Description Spare part number 500 GB, 5400 rpm, 9.5 mm 778188-005 750 GB, 5400 rpm, 9.5 mm...
  • Page 54 Disconnect the hard drive cable from the system board (1). Lift up the front of the hard drive (2), and then remove the hard drive (3). If it is necessary to disassemble the hard drive, perform the following steps: Disconnect the hard drive cable connector from the hard drive (1). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 55: Power Button Board

    Remove the brackets (2) from the hard drive. Reverse this procedure to reassemble and install the hard drive. Power button board Description Spare part number Power button board (includes cable) 767254-001 Before removing the power button board, follow these steps: Turn off the computer.

  • Page 56: Touchpad Button Board

    Remove the power button board (2) with cable (the cable was disconnected from the system board when removing the top cover). Reverse this procedure to install the power button board. TouchPad button board Description Spare part number TouchPad button board (includes cable), Ash silver 767256-001 TouchPad button board (includes cable), Ano silver 767257-001...

  • Page 57: Wlan Module

    Remove the TouchPad button board, carefully lifting the cable through the top cover (2) (the cable was disconnected from the system board when removing the top cover). Remove the TouchPad button board (3). Reverse this procedure to install the TouchPad button board. WLAN module Description Spare part number...
  • Page 58 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

  • Page 59: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For computer models equipped with AMD processors and UMA graphics AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W) 763550-001 for use with Ubuntu Linux AMD A76M FCH chipset, AMD A10-5745M (2.9 GHz/2.1 GHz, 4 MB L2, 1333 MHz DDR3L, quad core, 25 W)
  • Page 60 Disconnect the following cables from the system board: ● Display panel cable (1) ● Speaker cable (2) ● Hard drive cable (3) ● USB/audio board cable (4) Remove the five Phillips M2.5x4.0 screw (1) that secure the system board to the base enclosure. Lift the right side of the system board (2) until it rests at an angle.

  • Page 61: Rtc Battery

    Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. RTC battery Description Spare part number RTC battery 697917-001 Before removing the RTC battery, follow these steps: Turn off the computer.

  • Page 62: Fan

    Remove the RTC battery (2). Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+” sign faces up. Description Spare part number 765788-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer.
  • Page 63 Top cover (see Top cover on page System board (see System board on page Remove the fan: Turn the system board upside down, with the front toward you. Disconnect the fan cable (1) from the system board. Remove the Phillips P2.5x4.0 screw (2) that secures the fan to the system board. Remove the fan (3) from the system board.

  • Page 64: Heat Sink Assembly

    Heat sink assembly Description Spare part number Heat sink for use only on computer models equipped with AMD processors and UMA graphics 19 W 764080-001 Heat sink for use only on computer models equipped with AMD processors and AMD UMA graphics 25 W 764082-001 Heat sink for use only on computer models equipped with AMD processors and switchable discrete 764083-001...
  • Page 65 Remove the heat sink assembly (3) from the system board. NOTE: Due to the adhesive quality of the thermal material located between the heat sink assembly and the system board components, it may be necessary to move the heat sink assembly from side to side to detach it.
  • Page 66 Remove the heat sink assembly (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach it.

  • Page 67: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable (includes bracket) 767246-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 68: Speakers

    Reverse this procedure to install the power connector cable. Speakers Description Spare part number Speakers 767262-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 69: Display Assembly

    Display assembly This section describes removing the display assembly in its entirety and disassembling all the display subcomponents. If you only need to remove the display bezel, webcamera/microphone module, or display panel, you do not need to remove the entire display assembly from the computer. See Display subcomponents (bezel, webcam, panel) on page 34 for more information about removing the display subcomponents that do not require that you remove the entire display assembly from the computer.
  • Page 70 Service door (see Service door on page Optical drive (see Optical drive on page Top cover (see Top cover on page Remove the display assembly: Disconnect the display cable (1) by flipping open the connector and lifting the cable. Release the wireless antenna cables from the clips (2) built into the base enclosure. Remove the three Phillips PM2.5×4.0 screws (3) that secure the display assembly to the base enclosure.
  • Page 71 Detach the webcamera/microphone module (2) from the display back cover. If it is necessary to replace the hinges: Remove the two top screws (1) from the display hinges. Remove the four bottom screws (2) from the display hinges. Remove the hinges (3) from the display enclosure. If it is necessary to replace the hinges on a touch panel: Remove the four top screws (1) from the display hinges.
  • Page 72 Remove the hinges (3) from the display enclosure. If it is necessary to replace the display panel cable: Release the display panel cable from the clips (1) and routing channel built into the display enclosure. Carefully release the cable from the channel guides, and remove the display panel cable (2). If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna transceivers (1) from the display back cover.
  • Page 73 Remove the wireless antenna cables and transceivers (2). If it is necessary to replace the wireless antenna cables and transceivers on a touch panel: Release the wireless antenna transceivers (1) from the display back cover. (The wireless antenna transceivers are attached to the display back cover with double-sided tape.) Remove the wireless antenna cables and transceivers (2).

  • Page 74: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 75: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 76: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    The BIOS searches three places for the diagnostic tools, in the following order: Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page...

  • Page 77: Ubuntu Linux - Using Setup Utility (Bios) And System Diagnostics

    Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 78: Displaying System Information

    Displaying system information Start Setup Utility. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

  • Page 79: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: Width 34.60 cm 13.62 in Depth 24.60 cm ≤ 9.68 in Height 2.55 cm (touch models), 2.445 cm ≤ 1.00 in (touch models), 0.96 in (Non-touch) (Non-touch) Weight: For touch computer models with AMD processors 2.10 kg 4.61 lbs For computer models with flat display panels and AMD...

  • Page 80: Display Specifications

    Display specifications Metric U.S. Dimensions Width 32.4 cm 12.8 in Height 19.3 cm 7.6 in Diagonal 35.56 cm 14.0 in Number of colors 262K (6 bit) Contrast ratio 500:1 (typical) Brightness 200 cd/m (nits) (typical) Backlight WLED Total power consumption 3.2 W (max) Viewing angle ±45°...

  • Page 81: Dvd±Rw Supermulti Double-Layer Combination Drive Specifications

    DVD±RW SuperMulti Double-Layer Combination Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time...

  • Page 82: 10 Backing Up, Restoring, And Recovering

    Restoring and recovering your system Creating recovery media and backups After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 83: Restore And Recovery

    Creating HP Recovery media on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●...

  • Page 84: Recovering Using Hp Recovery Manager

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see...

  • Page 85: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 86: Ubuntu Linux - Backing Up, Restoring, And Recovering

    8 GB of free space on the storage device. However, depending on the drivers and software installed on your computer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results.

  • Page 87: Performing Recovery Using The Restore Dvd

    To create the restore image: Click the System menu icon at the far right of the top panel, and then click System Settings > Backup. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup location, and select the USB device from the drop-down list.
  • Page 88 NOTE: The first time you back up your files to Ubuntu One, you will need to create an account to sign into Ubuntu One. Enter your email address and password into the account sign-in boxes and follow the on-screen instructions to complete the sign-in process. To restore backup files: Click the System menu icon at the far right of the top panel, and then click System Settings >...

  • Page 89: 12 Power Cord Set Requirements

    12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 90: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 91 Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

  • Page 92: 13 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 93: Index

    Display Hinge Kit, spare part removal 54 removal 35 number 17 spare part numbers 15, 54 spare part number 35 display panel HP PC Hardware Diagnostics (UEFI) BIOS product description 1 downloading 66 determining version 64 removal 35 using 65...
  • Page 94 45 system 74 lights power button, identifying 9 USB flash drive 75 AC adapter 5 power connector cable using HP Recovery media 73 caps lock 8 removal 57 recovery media hard drive 4 spare part number 16, 57 creating 72...
  • Page 95 RTC battery system recovery 74 WLAN module removal 51 system restore point removal 47 spare part number 15, 20, 51 creating 72 spare part numbers 15, 20, 47 Screw Kit, spare part number 18 top cover security cable slot, identifying 5 removal 39 security, product description 3 spare part numbers 14, 39...

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