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Panasonic KX-TDA0490 Getting Started

16-channel voip gateway card
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16-Channel VoIP Gateway Card

Getting Started

KX-TDA0490
Model No.
Thank you for purchasing a Panasonic 16-Channel VoIP Gateway Card.
Please read this manual carefully before using this product and save this manual for future use.
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  • Page 1: Getting Started

    16-Channel VoIP Gateway Card Getting Started KX-TDA0490 Model No. Thank you for purchasing a Panasonic 16-Channel VoIP Gateway Card. Please read this manual carefully before using this product and save this manual for future use.

  • Page 2: Table Of Contents

    Table of Contents Overview....................5 Example Network Diagram....................6 Network Devices and Numbering Plan ................7 1.2.1 Network Application ......................8 1.2.2 Numbering Plan Example ....................9 1.2.3 Numbering Plan Summary....................12 Installing in the PBX................13 Installation ........................14 2.1.1 Names and Locations .......................14 2.1.2 Installing the VoIP Gateway Card in the PBX..............15 Cable Connection......................17...
  • Page 3 C Initialisation of the VoIP Gateway Card..........63 Initialising the VoIP Gateway Card................64 D Using the KX-TDA0490 and KX-TDA0480 in One Network ....67 Considerations in Installation ..................68 Getting Started...
  • Page 4 Getting Started...

  • Page 5: Overview

    Section 1 Overview Panasonic PBX with VoIP Gateway Card will allow organisations to route both voice and fax communications over digital data networks. The VoIP Gateway Card, designed to be easily integrated into existing IP networks, seamlessly bridges Public Switched...

  • Page 6: Example Network Diagram

    1.1 Example Network Diagram Example Network Diagram The following diagram illustrates a simple VoIP network connecting PBXs at 2 locations. The VoIP Gateway Card converts outgoing voice or fax signals into IP packets for transmission. On the incoming side, it reverses this process and translates the packets back into appropriate voice or fax signals.

  • Page 7: Network Devices And Numbering Plan

    1.2 Network Devices and Numbering Plan Network Devices and Numbering Plan You will need to have network configuration information available to install VoIP Gateway Cards. Referring to this example diagram, consult your network administrator to obtain necessary information to configure your own VoIP network. Extn.

  • Page 8: Network Application

    If for practical reasons you must route the VoIP network through a firewall, refer to "A1.3 Network Devices" for more details. Using the KX-TDA0490 with Other KX-TDA Series VoIP Gateway Cards When using the KX-TDA0490 in a network that contains other KX-TDA series VoIP Gateway Cards, keep in mind the following points: Making and Receiving Calls Calls can be made and received between the KX-TDA0490 and other KX-TDA series VoIP Gateway Cards.

  • Page 9: Numbering Plan Example

    1.2 Network Devices and Numbering Plan 1.2.2 Numbering Plan Example There are 2 methods to plan your numbering system, as follows: In addition to the destination number, the caller dials the unique PBX code of the PBX code PBX to which the called party is connected. Therefore, extension numbers at method separate PBXs in the network can overlap.
  • Page 10 1.2 Network Devices and Numbering Plan PBX Numbering Information PBX numbering information is necessary to set up phone numbers for a VoIP network. Set the numbers conforming to existing PBX numbering systems. Los Angeles Chicago Description Office Office A unique number (ranging from 1 to 7 digits) assigned to identify each PBX within a network.
  • Page 11 1.2 Network Devices and Numbering Plan To local telephone 456-7890 via VoIP network through local PSTN TIE line Los Angeles Los Angeles PBX phone no. access no. PBX code PSTN trunk no. Dial 7. Dial 35. Dial 9. Dial 456-7890. PBX Connection Information PBX connection information is created by combining IP Addressing Information and PBX Numbering Information.

  • Page 12: Numbering Plan Summary

    1.2 Network Devices and Numbering Plan 1.2.3 Numbering Plan Summary Print this page and write down your network information in the space provided below for each card in the network. Consult your network administrator to fill in the shaded entries. Extension Number: G3 Fax Extension Number: Local Telephone:...

  • Page 13: Installing In The Pbx

    Section 2 Installing in the PBX This section describes the physical installation process of the VoIP Gateway Card covering the following topics: (1) installing the card in the PBX, and (2) connecting the card to a network device using a Category 5 (CAT5) Ethernet cable. Getting Started...

  • Page 14: Installation

    2.1 Installation Installation 2.1.1 Names and Locations LEDs RJ45 (10BASE-T/100BASE-TX Full Duplex) Indication Light (LED) When the VoIP Gateway Card is operating, each LED should show the status identified in bold-face letters under normal conditions. Indication Colour Description Card status indication •...

  • Page 15: Installing The Voip Gateway Card In The Pbx

    2.1 Installation Indication Colour Description Link status indication LINK Green • ON: Normal connection • OFF: Connection error Data transmission indication DATA Green • ON: Data transmitting • OFF: No data transmitted 2.1.2 Installing the VoIP Gateway Card in the PBX Install the VoIP Gateway Card in a free slot of the PBX.
  • Page 16 2.1 Installation Holding the card as shown below, push the release lever in the direction of the arrow so that the card engages securely with the connector on the back board. Back Board Release Lever Turn the 2 screws clockwise to fix the card in place. Screws Note Make sure the screws are tightened to earth the card securely.

  • Page 17: Cable Connection

    2.2 Cable Connection Cable Connection Use a Category 5 (CAT5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to connect the VoIP Gateway Card to a network device. When connecting the card to a switching hub, use an Ethernet straight cable; when connecting directly to a router or PC, use an Ethernet cross cable.

  • Page 18: Connection For Programming

    2.2 Cable Connection 2.2.2 Connection for Programming When assigning a new IP address to the VoIP Gateway Card for the first time, connect a PC directly to the card using an Ethernet cross cable. Connect the Ethernet cable to the RJ45 connector of the card. Connect the other end of the cable to the PC.

  • Page 19: Connection To The Lan

    2.2 Cable Connection 2.2.3 Connection to the LAN Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for actual VoIP operations on the network. Doing so may result in the default IP address of the card overlapping with an existing IP address on the LAN, or cause network failure.
  • Page 20 2.2 Cable Connection Getting Started...

  • Page 21: Programming The Voip Gateway Card

    Section 3 Programming the VoIP Gateway Card One way of setting up a VoIP network for the first time is to go through the whole programming process of a VoIP Gateway Card at one location in the network, then start programming the other cards at different locations.

  • Page 22: Preparations

    3.1 Preparations Preparations A web programming utility called the IP-GW16 Maintenance Utility is available for programming of the VoIP Gateway Card. For a complete discussion of web programming, refer to the VoIP Gateway Card Programming Guide. System Requirements • The IP-GW16 Maintenance Utility requires Microsoft® Internet Explorer 5.0 or above. Trademarks •...
  • Page 23 3.1 Preparations Click the Connections tab. Click Never dial a connection. Click LAN Settings. Click to clear all check boxes. Click OK. Your PC is now ready for programming through direct access to the card. Notice When Programming the Card through an IP Network When the card is put in actual operation on an IP network, you can access and programme the card through the network.
  • Page 24 3.1 Preparations Under Do not use proxy server for addresses beginning with:, type the IP address of the card. Click OK. Your PC is now ready for programming the card through an IP network. Getting Started...

  • Page 25: Programming The Voip Gateway Card In The Los Angeles Office

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office Programming the VoIP Gateway Card in the Los Angeles Office Based on the example network in "1.2 Network Devices and Numbering Plan", this section demonstrates the procedure to programme a VoIP Gateway Card for use in the Los Angeles office, as the first step of setting up a VoIP network.
  • Page 26 3.2 Programming the VoIP Gateway Card in the Los Angeles Office The main menu appears. Note For readability of the text on the screen, it is recommended that you adjust the text size of Internet Explorer to below medium. Note If you finish a programming session without logging out from the card (e.g., quitting Internet Explorer, or returning to the log-in screen with the "Back"...

  • Page 27: Changing The Status Of The Voip Gateway Card

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.2 Changing the Status of the VoIP Gateway Card When programming the VoIP Gateway Card, place the card in the "STOP" status. 1. Click 2.1 Change RUN/STOP status in the main menu.

  • Page 28: Assigning The Ip Address

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.3 Assigning the IP Address When programming the VoIP Gateway Card for the first time, a new IP address must be assigned. Once this is done and the card is on-line, it will be able to communicate with the other cards over the VoIP network.

  • Page 29: Assigning The Hunt Pattern

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.4 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through the VoIP Gateway Card to the PBX. 1. Click 1.5 Hunt Pattern (for Incoming Calls) in the main menu.
  • Page 30 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3. Confirm your entry, and then click OK. Note For more details about hunt pattern assignment, refer to "2.2.5 Hunt Pattern Parameters" of the VoIP Gateway Card Programming Guide. Getting Started...

  • Page 31: Programming The Address Translation Table

    VoIP Gateway Card" in "3.3 Programming the VoIP Gateway Card in the Chicago Office"). Note The address translation table created for the KX-TDA0490 can be shared with the KX-TDA0484 and KX-TDA3480. The procedure below demonstrates the process of programming the address translation table necessary for VoIP communications between the Los Angeles and Chicago offices.
  • Page 32 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3. Do the following to configure the gateway entry for the Los Angeles office: In the GW No. box, type 0. A gateway entry for the card will be created with this numbering.
  • Page 33 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 6. Click PREVIOUS. 7. Click 1.6.2 DN2IP Entry. 8. Do the following to configure the Los Angeles extensions: In the Leading Number box, type 352 (PBX code [35] + extension starting digit [2]). In the Remaining Number of Digits box, type 2 (2 digits to dial [00 to 99] following the leading number).

  • Page 34: Downloading The Address Translation Table From The Voip Gateway Card

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.6 Downloading the Address Translation Table from the VoIP Gateway Card After the address translation table has been fully programmed, download the data from the VoIP Gateway Card. The downloaded data can be uploaded to the other cards on the VoIP network (see "Uploading Address Translation Table to the VoIP Gateway Card"...

  • Page 35: Rebooting The Voip Gateway Card

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.7 Rebooting the VoIP Gateway Card For all the changes to the parameters to become effective, you must reboot the VoIP Gateway Card. 1. Click REBOOT in the main menu. 2.

  • Page 36: Confirming The Ip Address Assignment

    3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.8 Confirming the IP Address Assignment After programming of the VoIP Gateway Card is finished, try to access the card with the new IP addressing information. If you can connect to the card without problems, the card can be placed on the LAN for VoIP operations (see "2.2.3 Connection to the LAN").

  • Page 37: Programming The Voip Gateway Card In The Chicago Office

    3.3 Programming the VoIP Gateway Card in the Chicago Office Programming the VoIP Gateway Card in the Chicago Office This section details the procedure to programme the VoIP Gateway Card in the Chicago office, which for the most part is a duplication of that for the Los Angeles office. For general information that is not discussed here, refer to the relevant sections in "3.2 Programming the VoIP Gateway Card in the Los Angeles Office".
  • Page 38 3.3 Programming the VoIP Gateway Card in the Chicago Office Assigning the IP Address Note that the card in the Chicago office requires different IP address settings from the card in the Los Angeles office. 1. Click 1.1 Network Settings, General in the main menu.
  • Page 39 3.3 Programming the VoIP Gateway Card in the Chicago Office 3. Confirm your entry, and then click OK. Uploading Address Translation Table to the VoIP Gateway Card For the VoIP Gateway Cards in the Los Angeles and Chicago offices to communicate properly over the VoIP network, the cards must share the same address translation table.
  • Page 40 3.3 Programming the VoIP Gateway Card in the Chicago Office 3. Click REBOOT. 4. Click REBOOT. Note For more details about uploading the address translation table, refer to "2.4.3 Upload of Address Translation Table" of the VoIP Gateway Card Programming Guide. Confirming the IP Address Assignment Note that the card in the Chicago has been assigned a different IP address from the card in the Los Angeles office.

  • Page 41: Programming The Pbx

    Section 4 Programming the PBX This section details the procedure to programme the PBX to use the VoIP Gateway Card. Getting Started...

  • Page 42: Programming The Pbx In The Los Angeles Office

    4.1 Programming the PBX in the Los Angeles Office Programming the PBX in the Los Angeles Office For successful operation of a VoIP network using the VoIP Gateway Card as a QSIG network interface, the PBX at each location in the network must be programmed appropriately. For a detailed discussion of related features, refer to the Hybrid IP-PBX Feature Guide.
  • Page 43 4.1 Programming the PBX in the Los Angeles Office Confirm that ports 1 through 8 are in service (INS). From the System Menu, click CO & Incoming Call. Click CO Line Settings. Type the CO Name and assign an unused Trunk Group Number to be used for all VoIP gateway trunks.
  • Page 44 4.1 Programming the PBX in the Los Angeles Office From the System Menu, click Configuration. Click Slot. Move the mouse pointer over the installed VoIP Gateway Card to display the menu of options. Click OUS. You will see a confirmation message. Click OK.

  • Page 45: A Guidance For Voip Installation

    Appendix A Guidance for VoIP Installation Getting Started...

  • Page 46: A1 Voip Requirements

    A1 VoIP Requirements VoIP Requirements A1.1 Bandwidth Assessment When using the VoIP Gateway Card, you must ensure that the IP network in use has enough bandwidth to support VoIP communications. If the amount of bandwidth required for VoIP communications is larger than what the network can accommodate, speech quality will be compromised.
  • Page 47 A1 VoIP Requirements Via WAN (PPP: Point-to-Point Protocol) Packet Sending Interval CODEC 20 ms 30 ms 40 ms 60 ms 90 ms G.711 84 kbps 77.3 kbps 74 kbps 70.7 kbps — G.729A 28 kbps 21 kbps 18 kbps 14.7 kbps —...

  • Page 48: A1.2 Network Configuration

    A1 VoIP Requirements To limit the number of VoIP channels: • Set the status of the ports you wish to disable (starting from the highest-numbered port) to OUS. For example, if you wish to use only 10 of the available 16 VoIP channels (i.e., disable 6 channels), set the ports 8, 7, and 6 to OUS as shown below: In this case, the equation for bandwidth calculation, based on the previous example, will be changed as follows:...
  • Page 49 A1 VoIP Requirements Is network address translation (NAT/NAPT) disabled? In a network where address translation techniques (e.g., NAT/NAPT) are used to convert between global and local IP addresses, VoIP communications based on the H.323 protocol cannot be carried out appropriately. Generally, NAT/NAPT are features that are available with routers. IP Network Global IP Address Domain Router...
  • Page 50 A1 VoIP Requirements Is there only a single IP network between 2 ends of a call? A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below; therefore, it is recommended that you avoid establishing a VoIP network in this fashion.

  • Page 51: A1.3 Network Devices

    A1 VoIP Requirements Is the card located appropriately? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switches) there are between the communicating cards, the larger the transmission delays, because a certain amount of delay is inevitable when packets go through each network device (hop).

  • Page 52: A1.4 Qos (Quality Of Service)

    A1 VoIP Requirements *2 For the actual setting values, refer to "2.2.2 H.323 Parameters" in the VoIP Gateway Card Programming Guide. Are layer 2 or higher switches used? Use of repeater hubs can increase the network load, and therefore will result in degradation in speech quality.

  • Page 53: A2 Voip Requirements Checklist

    A2 VoIP Requirements Checklist VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment Question Answer Memo Ref.
  • Page 54 A2 VoIP Requirements Checklist Question Answer Memo Ref. Are layer 2 or higher switches used? Model of the switch: Do not use repeater hubs as they can increase the network load. p. 52 Also note that the port of the switch that connects to the card should be set to operate under "Auto Negotiation"...

  • Page 55: B Alternative Numbering Plan Example

    Appendix B Alternative Numbering Plan Example Getting Started...

  • Page 56: B1 Extension Number Method

    B1 Extension Number Method Extension Number Method This section provides a numbering plan example using the extension number method, as supplementary information to the PBX code method discussed in "1.2.2 Numbering Plan Example". B1.1 Example Network The following diagram illustrates a simple VoIP network configured for the extension number method. Extn.

  • Page 57: B1.2 Numbering Plan Example

    B1 Extension Number Method B1.2 Numbering Plan Example IP Addressing Information The following table is a duplication of the table used for the PBX code method. Los Angeles Chicago Description Office Office Identifies the location of each VoIP Gateway Card in the network during VoIP Card IP Address 200.45.11.35 199.176.64.41 communications.
  • Page 58 B1 Extension Number Method Dialling Examples With the extension number method, the caller dials only the destination number of the called party to call through PBXs at different locations. Calling from Los Angeles to Chicago To extension 301 via VoIP network extension no.

  • Page 59: B2 Programming For The Extension Number Method

    B2 Programming for the Extension Number Method Programming for the Extension Number Method When programming the VoIP Gateway Cards and PBXs for use in a network configured for the extension number method instead of the PBX code method, some of the steps in the programming procedures require different setting values.
  • Page 60 B2 Programming for the Extension Number Method Programme an address translation table with the setting values shown below, following the procedure in "3.2.5 Programming the Address Translation Table". Programming the VoIP Gateway Card in the Chicago Office Create hunt patterns with the setting values shown below, following the procedure in "Assigning the Hunt Pattern"...

  • Page 61: B2.2 Programming The Pbx In The Los Angeles Office

    B2 Programming for the Extension Number Method B2.2 Programming the PBX in the Los Angeles Office The steps below are provided in substitution for steps 6 and 7 of the procedure detailed in "4.1 Programming the PBX in the Los Angeles Office". Programme the PBX in the Los Angeles office using the extension number method, following these steps.
  • Page 62 B2 Programming for the Extension Number Method Step 8 Assign the routing information to route calls to the remote PBX: In the Leading Number box, type 3 (for the Chicago office extensions), 6 (for the Chicago office fax extensions), and 93 (for Chicago office PSTN access). Note Do not set any value in the Own PBX Code box.

  • Page 63: C Initialisation Of The Voip Gateway Card

    Appendix C Initialisation of the VoIP Gateway Card Getting Started...

  • Page 64: C1 Initialising The Voip Gateway Card

    C1 Initialising the VoIP Gateway Card Initialising the VoIP Gateway Card In case you have forgotten, for example, the IP address or log-in password you set to the VoIP Gateway Card, follow the procedure below to return the settings of the card to the factory default. Note Resetting the card will restore all settings, not just the IP address and log-in password, to the factory default.
  • Page 65 C1 Initialising the VoIP Gateway Card Return the System Initialise Switch to the "NORMAL" position. Getting Started...
  • Page 66 C1 Initialising the VoIP Gateway Card Getting Started...

  • Page 67: D Using The Kx-Tda0490 And Kx-Tda0480 In One Network

    Appendix D Using the KX-TDA0490 and KX-TDA0480 in One Network Getting Started...

  • Page 68: D1 Considerations In Installation

    Adding the KX-TDA0490 to the Network Using the KX-TDA0480 Maintenance Console Software For the KX-TDA0480 to recognise the KX-TDA0490 in the network, you must add it as an "Other Unit" in a Unit Group (network) when programming with the MCS as shown below:...
  • Page 69 D1 Considerations in Installation Getting Started...
  • Page 70 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
  • Page 71 16-Channel VoIP Gateway Card Programming Guide KX-TDA0490 Model No. Thank you for purchasing a Panasonic 16-Channel VoIP Gateway Card. Please read this manual carefully before using this product and save this manual for future use.
  • Page 72 Table of Contents IP-GW16 Maintenance Utility ..............3 Starting the IP-GW16 Maintenance Utility ..............4 Administrator Functions................ 7 Main Menu for the Administrator..................8 Programming........................10 2.2.1 Network Parameters ......................10 2.2.2 H.323 Parameters ......................14 2.2.3 Voice Communication Parameters ..................18 2.2.4 VoIP Gateway/IP-PBX Interface Parameters..............26 2.2.5 Hunt Pattern Parameters....................28 2.2.6...

  • Page 73: Ip-Gw16 Maintenance Utility

    Section 1 IP-GW16 Maintenance Utility Programming of the VoIP Gateway Card is carried out through a web programming utility called the IP-GW16 Maintenance Utility. This section provides the start-up procedure for the IP- GW16 Maintenance Utility. Programming Guide...

  • Page 74: Starting The Ip-Gw16 Maintenance Utility

    1.1 Starting the IP-GW16 Maintenance Utility Starting the IP-GW16 Maintenance Utility The IP-GW16 Maintenance Utility is a web programming utility for the VoIP Gateway Card. There are 2 different log-in levels available: Administrator level and Installer level. These levels provide different programming options.
  • Page 75 1.1 Starting the IP-GW16 Maintenance Utility Notes • If another user is already logged in, you will be rejected. • For readability of the text on the screen, it is recommended that you adjust the text size of Internet Explorer to below medium. •...
  • Page 76 1.1 Starting the IP-GW16 Maintenance Utility Programming Guide...

  • Page 77: Administrator Functions

    Section 2 Administrator Functions This section provides operating instructions for the IP-GW16 Maintenance Utility when logged in as the Administrator. Programming Guide...

  • Page 78: Main Menu For The Administrator

    2.1 Main Menu for the Administrator Main Menu for the Administrator The IP-GW16 Maintenance Utility provides the following menu to a user logged in as the Administrator. Programming Guide...
  • Page 79 2.1 Main Menu for the Administrator Programming Menu Section Reference 1.1 Network Settings, General 2.2.1 Network Parameters 1.2 H.323 Detailed Settings 2.2.2 H.323 Parameters 1.3 Voice Communication Detailed Settings 2.2.3 Voice Communication Parameters 1.4 VoIP Gateway/IP-PBX Interface Settings 2.2.4 VoIP Gateway/IP-PBX Interface Parameters 1.5 Hunt Pattern (for Incoming Calls) 2.2.5 Hunt Pattern Parameters 1.6 DN2IP (Dialed Number to IP Address...

  • Page 80: Programming

    2.2 Programming Programming 2.2.1 Network Parameters Click 1.1 Network Settings, General in the main menu. Current IP Address, Current Subnet Mask, and Current Default Gateway show the current IP address settings of the VoIP Gateway Card. Assign each parameter referring to the descriptions below. At any time during the session, you can: •...

  • Page 81: Parameter Descriptions

    2.2 Programming Parameter Descriptions The parameters indicated with "#" must be changed while the card is in the "STOP" status (see "2.3.1 Status Control"). The changes must be followed by a reboot to become effective (see "2.5.1 Reboot"). IP Address Settings Parameter &...
  • Page 82 2.2 Programming HTTP Settings Parameter & Description Default Value Range HTTP Port No. 1 to 65535 Specifies the port number for HTTP communications by the card. Generally, there is no need to change the default value. QSIG Connectionless Tunneling Settings Parameter &...
  • Page 83 2.2 Programming server to assign a static IP address to the card from a pool of IP addresses that is defined in advance. For more information about DHCP server settings, consult your network administrator. In addition, it is also necessary to specify the values for the parameters under IP Address Settings as they will be assigned by the DHCP server.

  • Page 84: Parameters

    2.2 Programming 2.2.2 H.323 Parameters Click 1.2 H.323 Detailed Settings in the main menu. Assign each parameter referring to the descriptions below. At any time during the session, you can: • Click ALL CLEAR to return all parameters to their previous values. •...
  • Page 85 2.2 Programming Parameter Descriptions The parameters indicated with "#" must be changed while the VoIP Gateway Card is in the "STOP" status (see "2.3.1 Status Control"). The changes must be followed by a reboot to become effective (see "2.5.1 Reboot"). The parameters indicated with "*"...
  • Page 86 2.2 Programming Voice CODEC Settings Parameter & Description Default Value Range Voice CODEC Priority 1st–4th 1st: G.729A G.723.1, 2nd: No default G.729A, Specifies the type of CODEC for voice communications. 3rd: No default G.711Mu, Choose the appropriate CODEC for the network environment 4th: No default G.711A (e.g., bandwidth, CODEC conditions of the remote terminal).
  • Page 87 2.2 Programming Parameter & Description Default Value Range Gatekeeper Connection Checking Interval (min) 0- 0 (disable), 1 to 1440 1440min Specifies the time (in minutes) between periodic checks of connection to the gatekeeper. When the primary gatekeeper fails, these checks can detect the failure.

  • Page 88: Voice Communication Parameters

    2.2 Programming 2.2.3 Voice Communication Parameters Click 1.3 Voice Communication Detailed Settings in the main menu. Assign each parameter referring to the descriptions below. At any time during the session, you can: • Click ALL CLEAR to return all parameters to their previous values. •...
  • Page 89 2.2 Programming You will see a confirmation screen. Note If your entry contains an invalid value, you will be prompted to correct your input. Enter correct values for the parameters shown in red and try again. Confirm your entry and click OK. To return to the previous screen, click CANCEL.
  • Page 90 2.2 Programming Jitter buffer Settings (G.711 for Fax) Parameter Default Value Range Jitter Buffer Minimum (ms) 10 × n (n = 4–10) Jitter Buffer Maximum (ms) 10 × n (n = 4–50) CODEC Frame Settings The parameters below are used to set the interval between packet transmissions for each type of CODEC. It is recommended that all VoIP Gateway Cards in a VoIP network have the same settings for these parameters.
  • Page 91 CODEC on both the local and remote cards. • To use the VAD feature between the KX-TDA0490 and KX-TDA3480/KX-TDA0484, you must enable it for the G.723.1 CODEC. Otherwise, the VAD feature cannot be used between these cards (although calls can be made and received as normal).
  • Page 92 2.2 Programming Parameter & Description Default Value Range FAX Signal Detection Don't use Use, Don't use Specifies the use of the fax signal detection feature. Fax signal detection enables end-to-end fax signal relay over the network. For details, refer to "Detailed Explanations". DTMF Detection Level (dB) -46-0dB -46 to 0 Specifies the level (in decibels) of DTMF detection.
  • Page 93 2.2 Programming DSCP DSCP: 0 DSCP: 1 DSCP: 62 DSCP: 63 Bit 8 Reserved Reserved Bit 15 Bit 0 Bit 32 IP Header Version Type of Service Total Length IP Packet HEX: 0 HEX: 1 HEX: FE HEX: FF Bit 8 Bit 15 Bit 0 Bit 32...
  • Page 94 "G.711Mu" or "G.711A") for the parameter Voice CODEC Priority (see "Voice CODEC Settings" in "2.2.2 H.323 Parameters"). Notes • To carry out fax communications between the KX-TDA0490 and KX-TDA3480/KX-TDA0484 VoIP Gateway Cards, it is necessary to disable the "FAX High Reliable Method" for the KX- Programming Guide...
  • Page 95 TDA3480/KX-TDA0484 card. (For more information about this feature, refer to the KX- TDA3480/KX-TDA0484 Programming Guide.) • Fax communications cannot take place between the KX-TDA0490 and KX-TDA0480 VoIP Gateway Cards. • Fax communications in the Super G3 mode are not guaranteed.

  • Page 96: Voip Gateway/Ip-Pbx Interface Parameters

    2.2 Programming 2.2.4 VoIP Gateway/IP-PBX Interface Parameters Click 1.4 VoIP Gateway/IP-PBX Interface Settings in the main menu. Assign each parameter referring to the descriptions below. At any time during the session, you can: • Click ALL CLEAR to return all parameters to their previous values. •...
  • Page 97 2.2 Programming Parameter & Description Default Value Range Digit End Code 0 to 9, #, * Specifies the delimiter code to be used to signal the end of a dial number. Generally, there is no need to change the default value. Others Parameter &...

  • Page 98: Hunt Pattern Parameters

    2.2 Programming 2.2.5 Hunt Pattern Parameters Click 1.5 Hunt Pattern (for Incoming Calls) in the main menu. Assign each parameter referring to the descriptions below. At any time during the session, you can: • Click ALL CLEAR to return all parameters to their previous values. •...
  • Page 99 2.2 Programming Click ENTRY. A maximum of 16 hunt patterns can be created. Click OK. You will see a confirmation screen. Note If your entry contains an invalid value, you will be prompted to correct your input. Enter correct values for the parameters shown in red and try again. Confirm your entry and click OK.
  • Page 100 2.2 Programming Parameter & Description Default Value Range Hunt Group (Priority1) 1 to 8 Specifies the hunt group to which incoming calls are directed first. Hunt Group (Priority2)–(Priority8) 1 to 8, - (disable) Specifies the hunt group to which incoming calls are directed when the hunt group specified in the previous priority level is busy.
  • Page 101 2.2 Programming Example 1 The following configuration is used to allocate 8 VoIP gateway ports (16 channels) to route incoming calls to both extension groups A and B. When there are 16 incoming calls to extension group A in this configuration, no call can be routed to extension group B.
  • Page 102 2.2 Programming Example 2 The following configuration is used to divide 8 VoIP gateway ports (16 channels) into 2 groups of 4, and then allocate each group to individual extension groups. Specifically, with this configuration, calls to extension group A are routed through the first group of ports (consisting of ports 1 to 4). Likewise, calls to extension group B are routed through the second group of ports (consisting of ports 5 to 8).
  • Page 103 2.2 Programming PBX (PBX Code: 950) VoIP Gateway Card Port 1 Channel 1 Dials "950-101". Channel 2 Dials "950-102". Extn. Group A Port 4 Extn. 101 ... Extn. 199 Dials "950-107". Channel 1 Dials "950-108". Channel 2 Dials "950-109". Port 5 IP Network Dials "950-201".

  • Page 104: Address Translation Table-Gw Entry

    2.2 Programming 2.2.6 Address Translation Table—GW Entry Click 1.6 DN2IP (Dialed Number to IP Address Translation) in the main menu. Click 1.6.1 GW Entry. Assign each parameter referring to the descriptions below. At any time during the session, you can: •...
  • Page 105 2.2 Programming Note If the gateway entry is registered to a DN2IP entry (see "2.2.7 Address Translation Table—DN2IP Entry"), no check box will be shown for the gateway entry. Click DELETE. • Click LOGOUT to log out from the IP-GW16 Maintenance Utility (see "2.5.2 Log Out"). Click ENTRY.
  • Page 106 2.2 Programming Parameter & Description Default Value Range Group No. 0 (belong to no group), 1 to 256 Specifies the number of the gateway group to which the gateway entry belongs. Grouping is useful when there is more than one card installed in a PBX, because it allows you to use the automatic route redirection feature.

  • Page 107: Address Translation Table-Dn2Ip Entry

    2.2 Programming 2.2.7 Address Translation Table—DN2IP Entry Click 1.6 DN2IP (Dialed Number to IP Address Translation) in the main menu. Click 1.6.2 DN2IP Entry. Assign each parameter referring to the descriptions below. At any time during the session, you can: •...
  • Page 108 2.2 Programming A maximum of 512 DN2IP entries can be created. Click OK. You will see a confirmation screen. Note If your entry contains an invalid value, you will be prompted to correct your input. Enter correct values for the parameters shown in red and try again. Confirm your entry and click OK.
  • Page 109 2.2 Programming Parameter & Description Default Value Range GW No/Group No. GW No: 0, GW No: 0 to 511, Group No.: 1 Group No.: 1 to 256 Specifies the number of the destination gateway or gateway group. Detailed Explanations Automatic Route Redirection When more than one card is installed in a PBX, you can assign them to a single gateway group.
  • Page 110 2.2 Programming Parameter To Card A To Gateway Group 1 (Cards B and C) Remaining Number of Digits GW No/Group No. Selection Group GW No/Group No. The automatic route redirection feature activates in this configuration. If a call is made through card A to gateway group 1 when all 16 channels of card B are busy, card A automatically redirects the call to card C.

  • Page 111: Initialisation

    2.2 Programming 2.2.8 Initialisation Click 1.7 Initialization in the main menu. Click OK to initialise all parameters to the default values. To abort initialisation, click CANCEL. You will be taken back to the main menu (see "2.1 Main Menu for the Administrator"). Initialisation has to be followed by a reboot to make the default values effective for the parameters indicated with "#"...

  • Page 112: Maintenance

    2.3 Maintenance Maintenance 2.3.1 Status Control Click 2.1 Change RUN/STOP status in the main menu. Current RUN/STOP Status shows the current status of the VoIP Gateway Card. Click RUN or STOP for Status after changing. If you want to forcibly change the status from "RUN" to "STOP" while there are ongoing calls, click the Yes check box for Forced Disconnect when executing STOP.

  • Page 113: Maintenance Settings

    2.3 Maintenance 2.3.2 Maintenance Settings Click 2.2 Maintenance Settings in the main menu. Assign each parameter referring to the descriptions below. At any time during the session, you can: • Click ALL CLEAR to return all parameters to their previous values. •...
  • Page 114 2.3 Maintenance Parameter & Description Default Value Range Password Administrator Max. 16 characters Administrator-level log-in password. Password (Confirmation) No default Max. 16 characters Confirmation of the administrator-level log-in password. Programming Auto Disconnect Time Settings Parameter & Description Default Value Range Programming Auto Disconnect Time (min) 1-30min 1 to 30 Specifies the time (in minutes) until programming is...
  • Page 115 2.3 Maintenance Version Parameter & Description Default Value Range IP-GW16 Program Version Display only Indicates the version of the VoIP Gateway Card's main programme. The main programme controls the VoIP protocol. DSP Program Version Indicates the version of the VoIP Gateway Card's DSP programme.

  • Page 116: Diagnosis

    2.3 Maintenance 2.3.3 Diagnosis This function is used to carry out the self-diagnostic programme manually. If failures are detected, there is a potential for trouble with the operation of the VoIP Gateway Card. Click 2.3 Diagnosis in the main menu. Click DIAGNOSIS to carry out the self-diagnostic programme.

  • Page 117: Log Information

    2.3 Maintenance 2.3.4 Log Information The function to collect log information is provided for engineer use only. However, in the case that a need should arise, this section provides the procedure for collecting the log information. Click 2.4 Log Information in the main menu. Click OK.

  • Page 118: Data Management

    2.4 Data Management Data Management It is strongly recommended that you download the configuration data and the address translation table (DN2IP) data from the VoIP Gateway Card for backup and archive purposes. The following sections provide the procedures for downloading and uploading. 2.4.1 Upload of Configuration Data Before uploading the data, place the card in the "STOP"...
  • Page 119 2.4 Data Management Do one of the following: • Click REBOOT to make the changes effective now. You will see a confirmation screen. Refer to "2.5.1 Reboot" and finish the reboot. • Click OK to return to the previous screen without rebooting. However, remember to reboot the card at the end of the programming session to make changes effective.

  • Page 120: Download Of Configuration Data

    2.4 Data Management 2.4.2 Download of Configuration Data Click 3.2 Download of Configuration data (VoIP Gateway → PC) in the main menu. Click DOWNLOAD. At any time during the session, you can: • Click MENU to return to the main menu (see "2.1 Main Menu for the Administrator"). •...

  • Page 121: Upload Of Address Translation Table

    2.4 Data Management 2.4.3 Upload of Address Translation Table Before uploading the data, place the card in the "STOP" status (see "2.3.1 Status Control"). Click 3.3 Upload of DN2IP data (PC → VoIP Gateway) in the main menu. Click Browse and choose a file to upload. At any time during the session, you can: •...
  • Page 122 2.4 Data Management However, remember to reboot the card at the end of the programming session to make changes effective. Programming Guide...

  • Page 123: Download Of Address Translation Table

    2.4 Data Management 2.4.4 Download of Address Translation Table Click 3.4 Download of DN2IP data (VoIP Gateway → PC) in the main menu. Click DOWNLOAD. At any time during the session, you can: • Click MENU to return to the main menu (see "2.1 Main Menu for the Administrator"). •...

  • Page 124: Others

    2.5 Others Others 2.5.1 Reboot Click REBOOT in the main menu. Click REBOOT. To return to the main menu, click CANCEL (see "2.1 Main Menu for the Administrator"). Note If the reboot operation is not successful, you will see an error page. To continue programming, click LOGIN Screen and log in again.

  • Page 125: Log Out

    2.5 Others 2.5.2 Log Out Click LOGOUT in the main menu. Click OK to log out. Programming Guide...
  • Page 126 2.5 Others Programming Guide...

  • Page 127: Installer Functions

    Section 3 Installer Functions This section provides operating instructions for the IP-GW16 Maintenance Utility when logged in as the Installer. Programming Guide...

  • Page 128: Main Menu For The Installer

    3.1 Main Menu for the Installer Main Menu for the Installer The IP-GW16 Maintenance Utility provides the following menu to a user logged in as the Installer. Maintenance Menu Section Reference 1.1 Change RUN/STOP status 3.2.1 Status Control 1.2 Maintenance Settings 3.2.2 Maintenance Settings Data Management Menu...

  • Page 129: Maintenance

    3.2 Maintenance Maintenance 3.2.1 Status Control Click 1.1 Change RUN/STOP status in the main menu. Current RUN/STOP Status shows the current status of the VoIP Gateway Card. Click RUN or STOP for Status after changing. If you want to forcibly change the status from "RUN" to "STOP" while there are ongoing calls, click the Yes check box for Forced Disconnect when executing STOP.

  • Page 130: Maintenance Settings

    3.2 Maintenance 3.2.2 Maintenance Settings Click 1.2 Maintenance Settings in the main menu. Assign each parameter referring to the descriptions below. At any time during the session, you can: • Click ALL CLEAR to return all parameters to their previous values. •...
  • Page 131 3.2 Maintenance Version Parameter & Description Default Value Range IP-GW16 Program Version Display only Indicates the version of the VoIP Gateway Card's main programme. The main programme controls the VoIP protocol. DSP Program Version Indicates the version of the VoIP Gateway Card's DSP programme.

  • Page 132: Data Management

    3.3 Data Management Data Management The upload and update operations of the firmware data are closely related. First follow the procedure as described in "3.3.1 Upload of Firmware Data" to upload new firmware data to the VoIP Gateway Card, and then go on to "3.3.2 Handling of Firmware Page" to update the card with the newly uploaded firmware data.
  • Page 133 3.3 Data Management Note If the upload operation is executed while the card is in the "RUN" status, you will see an error screen. Click Change RUN/STOP status Screen and place the card in the "STOP" status (see "3.2.1 Status Control"), and then upload the data again. Firmware Status shows the current firmware status of page 0 and page 1, and Startup Page shows the current active page on startup.
  • Page 134 3.3 Data Management Click REBOOT to start up the card with the updated page. You will see a reboot confirmation screen. Click REBOOT again. Notice Please note that rebooting the card does not finish the upload operation. The startup page will be updated only temporarily for confirmation purposes.

  • Page 135: Handling Of Firmware Page

    3.3 Data Management 3.3.2 Handling of Firmware Page Click 2.2 Handling of Firmware Page in the main menu. For details about the parameters on this screen, refer to the descriptions below. In Operation, click Main Operation Mode to set the desired page as the active page on startup. Note Do not click Empty, as it is an option provided for engineer use only.
  • Page 136 3.3 Data Management Parameter & Description Default Value Range Firmware Status Display only Indicates the current firmware status of the corresponding page. There are 3 kinds of status indications: • Main Operation Mode: Active firmware data on startup under normal operation. •...

  • Page 137: Others

    3.4 Others Others 3.4.1 Reboot Click REBOOT in the main menu. Click REBOOT. To return to the main menu, click CANCEL (see "3.1 Main Menu for the Installer"). Note If the reboot operation is not successful, you will see an error page. To continue programming, click LOGIN Screen and log in again.

  • Page 138: Log Out

    3.4 Others 3.4.2 Log Out Click LOGOUT in the main menu. Click OK to log out. Programming Guide...

  • Page 139: Index

    Index Programming Guide...
  • Page 140 Index Hunt Pattern (for Incoming Calls) Automatic Route Redirection Initialisation Inter-Digit Time Bandwidth IP Address IP Address Settings IP Header 19, 22 Call Signaling Model IP-GW16 Program Version Change RUN/STOP status 42, 59 CODEC Frame Settings 20, 23 Jitter Buffer Settings Jitter buffer Settings (G.711 for Fax) Default Gateway Jitter buffer Settings (G.711/G.729A/G.723.1 for Voice)
  • Page 141 Index Upload of Address Translation Table Upload of Configuration Data Upload of Firmware Data Username/Password Settings 43, 60 VAD (Voice Activity Detection) Version 45, 61 Voice CODEC Settings Voice Communication Detailed Settings VoIP Gateway/IP-PBX Interface Settings Programming Guide...
  • Page 142 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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