Page 3 Version record Refer to the portion indicated by change bar in each section. Also refer to the reasons in table below. Version Issu e date Note February 01, 2008 issued version issued Section 1, FIP 1. Rewrote contents and additional explanation 1.1 to 1.5 Rewrote contents 1.5.5 to 1.5.7 added 2.2 Rewrote contents...
Page 4: Clerical Error Corrections Etc
Section 5 Parts List PL10.2 illustration changed Section 6 Principles of Operation 6. additional explanation 11. paragraph number changed（13.1.1/13.1.2） Section 7, Wiring Diagrams and Signal information 11. RXINCLK(+/-) signal explanation corrected Section 8 Printer Specification Specification change etc. 2.2/3.1/4.8/5.3/6.3/6.5/7.4/8.1/10.1～ 10.4/11.1/ 11.2/12.1 corrected 3.3 illustration changed 11.
Page 5 4.1th version issued Section 1, FIP 4.1th April 08, 2009 Flows18-1and Flows118 are added. (Change by error code (016-340).) 4.1.1th version issued 4.1.1th Section 1, FIP April 15, 2009 Flows119 are added. 4.2th version issued Section 1, FIP Flows18/FIP1.18: The download procedure of FW by the downlo ad 4.2th mode was added.
Page 6 Operation contents of this document may be subject to modification without notice. Dell Inc. will not assume responsibility for accidental or incidental damages resulting from technical or editorial errors or omissions in this manual, the issue of this manual, the execution of descriptions in this manual, or the use of this manual.
Page 7: About This Manual
1. About this manual This manual is a standard service manual of containing information of this laser printer (standard specifications). 2. Marks giving caution Maintenance operations requiring special cautions or additional information regarding descriptions in this manual are presented as "Warning," "Caution," or "Note," depending on their nature. If instructions are not observed, death or serious injury may result.
Page 8: Safety
4. Safety To prevent possible accidents during maintenance operation, you should observe strictly the "Warning" and "Caution" information in this manual. Avoid dangerous operations and operations out of the scope of this manual. Various processes not covered by this manual may be required in actual operations, and should be performed carefully, always giving attention to safety.
Page 9: Driving Units
4.2 Driving units When servicing gears or other driving units, be sure to turn off the power switch and unplug the power cord. Drive them manually when required. Do not do the print work removing the cover of the printer to confirm the operation of driving part.
Page 10: Battery
4.4 Battery Lithium Battery is used in the following component. - PWBA HYUI There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
Page 11: Laser Beams
4.5 Laser beams • If your eyes are exposed to laser beams, you may lose your eyesight. • Never open the cover if the warning label for laser beams is attached there. • Before disassembling and reassembling this laser printer, be sure to turn it OFF. •...
Page 12: Warning/Caution Labels
4.6 Warning/caution labels Warning labels and caution labels are attached to this laser printer to prevent accidents Check those labels for peeling or stains when servicing the printer. 4.6.1 Caution label for high-temperature units Mnt00005KA Version 1 2008.02.01...
Page 13: Caution Label For Toner Cartridges
4.6.2 Caution label for toner cartridges Mnt00006KA viii Version 1 2008.02.01...
Page 14 Wsb00007KA Version 1 2008.02.01...
Page 15: Caution Label For Ssi And Tray
4.6.3 Caution label for SSI and tray Mnt00008KA Version 1 2008.02.01...
Page 16: Caution Label For Ros
4.6.4 Caution label for ROS Mnt00009KA Version 1 2008.02.01...
Page 17: Caution Label For Transfer Belt And Phd Unit
4.6.5 Caution label for transfer belt and PHD unit Mnt00010KA Version 1 2008.02.01...
Page 18: Unpacking The Printer
Unpacking the Printer Take extreme care to avoid personal injuries. Check the printer for evidence of any damages. Peel all tapes off the printer. nt00011KB xiii Version 3 2008.06.13...
Page 19 nt00012KB Version 3 2008.06.13...
Page 20: Table Of Contents
TABLE OF CONTENTS 1. About this manual......................ii 2. Marks giving caution......................ii 3. Related documents......................ii 4. Safety ..........................iii 4.1 Power source ............................iii 4.2 Driving units ............................iv 4.3 High-temperature units ..........................iv 4.4 Battery..............................v 4.5 Laser beams ............................vi 4.6 Warning/caution labels.......................... vii 4.6.1 Caution label for high-temperature units..................
Page 21: Chapter 1 Troubleshooting
Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS 1. Troubleshooting Overview...................1 - 1 1.1 Flow of Troubleshooting........................1 - 1 1.2 Check Installation Status ........................1 - 1 1.3 Cautions on Service Operations ....................... 1 - 2 1.4 Cautions for FIP Use......................... 1 - 3 1.5 Items to Be Confirmed Before Going to FIP Troubleshooting............
Page 22 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS Flows 22 SMTP Error 016-503/016-764 / POP Error 016-504 / POP login Error 016-505 / SMTP Login Error 016-506/016-507 / Address Error 016-767 / From Address Error 016-768 / Network Error 016-786 / Network Not Ready 016-790/016-794..........1 - 86 Flows 23 Memory Full 016-700......................
Page 23 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS Flows 49 Communication 033-512/033-753/033-754/033-755/033-756/033-757/033-758/033-759/ 033-760/033-761/035-706/035-792 ..................1 - 114 Flows 50 Password Error 033-517...................... 1 - 115 Flows 51 Communication 033-751/033-764/035-730 / 133-254 Restart Printer......... 1 - 116 Flows 52 Busy 033-752 / Invalid Data 034-799 / No Dial Tone 035-746 ..........1 - 117 Flows 53 Communication 033-762 .....................
Page 24 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS Flows 92 193-700 Non-Dell Toner ...................... 1 - 164 Flows 93 Faint print (Low contrast)..................... 1 - 165 Flows 94 Blank print (No print)......................1 - 168 Flows 95 Solid black ........................... 1 - 169 Flows 96 Vertical blank line (White stripes in paper transport direction) ..........
Page 25 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS FIP-1. 18 016-300/016-301/016-302/016-310/016-313/016-315/016-317/016-323/016-324/016-327/ 016-340/016-344/016-345/016-346/016-347/117-365/131-397/131-398/131-399 Restart Printer / Erase Flash Err. 016-392 / Write Flash Err. 016-393 / Verify Error 016-394 ....... 1 - 245 FIP-1. 19 016-316/016-318 Reseat Memory ..................1 - 246 FIP-1.
Page 26 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS FIP-1. 45 Communication 033-500 / Codec Error 033-514/033-515/033-516/033-765/033-766/033-767 / Buffer 033-774/033-776/033-785 / 117-310/117-311/117-312/133-236/133-237/133-238/ 133-239/133-240/133-241/133-242/133-243/133-244/133-246/133-247/133-248/133-249/ 133-251/133-252/133-253/133-259/133-260/133-261/133-269/133-271/133-272/133-273/ 133-274/133-275/133-276/133-277/133-278/133-279/133-280/133-281/133-282/133-283/ 133-286/133-287/133-288/133-289/133-290 Restart Printer..........1 - 276 FIP-1. 46 Codec Error 033-501 / Communication 033-763 ..............1 - 277 FIP-1.
Page 27 FIP-1. 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer........ 1 - 345 FIP-1. 91 123-314 Restart Printer....................... 1 - 346 FIP-1. 92 193-700 Non-Dell Toner...................... 1 - 347 4. Image Quality Trouble .....................1 - 348 4.1 Entry Chart for Image Quality Troubleshooting................1 - 348 4.2 Diagnosis Test Chart ........................
Page 28 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS FIP-DC ..............................1 - 425 FIP-Multiple Feed..........................1 - 426 FIP-Copy Error............................ 1 - 427 FIP-Control Panel Freezes ......................... 1 - 428 FIP-The message "Printing..." appears on the Control Panel and the printer freezes during fax reception.
Page 29: Chapter 2 Operation Of Diagnostic
Chapter 1 Troubleshooting The troubleshooting procedures described herein assume the use of the Diag Tool. However, the procedures can be performed without the Diag Tool as long as they are carefully followed. 1. Troubleshooting Overview To increase the efficiency of troubleshooting, ensure that preliminary checks should be made to confirm the trouble status before proceeding to the Fault Isolation Procedure (FIP), Operation of Diagnostic (Chapter 2), Wiring Diagrams (Chapter 7), and Principles of Operation (Chapter 6).
Page 30: Cautions On Service Operations
Chapter 1 Troubleshooting 7) The Multi Function Printer is not installed under direct sunlight. 8) The Multi Function Printer is installed in a well-ventilated place. 9) The Multi Function Printer is installed on a firm and stable surface. 10) The paper meets the specifications (standard paper is recommended). 11) The Multi Function Printer is handled properly.
Page 31: Cautions For Fip Use
Chapter 1 Troubleshooting 1.4 Cautions for FIP Use 1) When troubleshooting according to the FIP, normal PWBA MCU, PWBA HVPS, PWBA LVPS, FUSER ASSY, TRANSFER ASSY and so no may be necessary for isolation of failed parts. Pre- pare them in advance. In the initial check according to the FIP, check only items which can be simply checked.
Page 32: Items To Be Confirmed Before Going To Fip Troubleshooting
Chapter 1 Troubleshooting 1.5 Items to Be Confirmed Before Going to FIP Troubleshooting 1.5.1 Basic Multi Function Printer Problems Some Multi Function Printer problems can be easy to resolve. If a problem occurs, check each the following: 1) If a message is displayed on the personal computer connected with the Multi Function Printer, see "2.3 Status Code List".
Page 33: Print Media Guidelines
Chapter 1 Troubleshooting 3) If print media misfeeds or multiple feeds occur, check and try the actions below. a) Make sure the print media you are using meets the specifications for your printer. Refer to Print Media Guidelines of this section. b) Flex print media before loading it.
Page 34 Chapter 1 Troubleshooting Weight The tray automatically feeds paper weights from 60 to 216 g/m2 (16 to 58 lb. bond) grain long. The single sheet inserter automatically feeds paper weights from 60 to 216 g/m2 (16 to 58 lb. bond) grain long.
Page 35 Chapter 1 Troubleshooting Unacceptable Paper The following paper types are not recommended for use with the printer: 1) Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper 2) Preprinted papers with chemicals that may contaminate the printer 3) Preprinted papers that can be affected by the temperature in the printer fuser 4) Preprinted papers that require a registration (the precise print location on the page) greater than...
Page 36 Chapter 1 Troubleshooting Identifying Print Media Sources and Specifications The following tables provide information on standard and optional print media sources. Print Media Sizes and Support Y: Yes N: No 250-sheet Tray Letter Executive Folio (8.5" x13") Legal (8.5" x14") Com-10 Monarch User-specified print media...
Page 37: Copy Problem
Chapter 1 Troubleshooting 1.5.5 Copy Problem If document loaded in the ADF cannot be copied, check and try the action below. 1) Ensure that the ADF cover is firmly closed. 2) Ensure that the release lever is properly positioned. 1.5.6 Fax Problems If printer is not working, there is no display and the buttons are not working.
Page 38 Chapter 1 Troubleshooting If some of the words on an incoming fax are stretched, check and try the action below. 1) The fax machine sending you the fax had a temporary document jam. If there are lines on the documents you send, check and try the action below. 1) Check your scan glass for marks and clean it.
Page 39: Scanning Problems
Chapter 1 Troubleshooting 1.5.7 Scanning Problems If scanner does not work, check and try the action below. 1) Ensure that you place the document to be scanned face down from the document feeder glass, or face up in the ADF. 2) There may not be enough available memory to hold the document you want to scan.
Page 40 If printer does not properly transfer scan data to a specified destination via the Scan to E-mail or Scan to Network feature, check and try the action below. 1) Check if the following settings have been set correctly on the Dell Printer Configuration Web Tool. -Scan to Network 2) Check the following settings under Address Book →...
Page 41: Fip
Chapter 1 Troubleshooting 2. FIP 2.1 FIP The FIP is the first step for trouble diagnosis. The FIP isolates the presence of various troubles including error codes, and guides the troubleshooting procedure. 2.2 Flow of FIP Ask the operator about trouble status. Is operator's operating method correct? Turn off and turn on the Power.
Page 42: Status Code List
Chapter 1 Troubleshooting 2.3 Status Code List The error messages for the errors which automatically reset themselves or those which occur during the operation of Copy/Push Scan will not appear on the "Status Window". Error Message FIP to be Error Contents referred Panel Message Status Window...
Page 43 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Paper Jam has occurred at the ADF. Paper Jam Remove the remaining 005-110 Flows 4 documents from the ADF. Open ADF Cover and The Pick Up Jam occurred.
Page 44 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 007-341 Printer Turn off the multifunction Restart Printer printer, and turn it on again. Flows 8 Contact Support Contact customer support if Sub Motor failure is detected.
Page 45 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. Env. Sensor Error Turn off the multifunction Environment sensor error is detected. Error 010-354 printer, and turn it on again. Flows 16 01: Humid Sensor Error Code: XX...
Page 46 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 016-302 Printer Turn off the multifunction Restart Printer printer, and turn it on again. Flows 18 Contact Support Contact customer support if CPU illegal exception is detected.
Page 47 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 016-318 Printer Remove the unsupported Flows 19 Restart Printer Contact customer support if The error is detected by DIMM slot RAM FIP-1.
Page 48 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 016-346 Printer Turn off the multifunction Flows 18 Contact Support Contact customer support if The error is detected by on board...
Page 49 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Firmware download checksum error has occurred. Check Sum Error 016-386 Printer Flows 21 Press Set Button. The download file is broken, or Contact Support FIP-1.
Page 50 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window SMTP Error Flows 22 016-503 Scan No Message. Failed to Resolve SMTP Server Name FIP-1. 22 Press Transmission. POP Error Flows 22 016-504 Scan No Message.
Page 51 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Printable page limit reached. Reached Limits Printable page limit reached, 016-759 Printer cannot print. Flows 27 Over your limits Please inquire of the system Detects the reached limit.
Page 52 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window (For standard printer) Memory Full 016-980 Printer Add Memory Press Flows 29 (For printer with No Message. The RAM Disk is full. FIP-1.
Page 53 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window File Error 017-977 System Flows 31 No Message. Document Count exceeds Manageable Job Failure FIP-1. 31 Limit. Press File Error 017-978 System Flows 31 No Message.
Page 54 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Actual paper size in tray and specified paper size are different. Load Tray 1 Load the specified paper in Flows 36 The paper size mismatch in Tray 1 is 024-910 Printer...
Page 55 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window DNS Error 031-526 Scan Flows 41 No Message. Resolving host names has failed on SMB Name Resolve Error FIP-1. 41 scan. Press DNS Error ...
Page 56 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window SMB Login Error Flows 44 031-541 Scan No Message. SMB protocol error (4-008): The scan FIP-1. 44 Press user name is wrongly specified. Ask to the SMB initializing..
Page 57 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window DNS Error Check the 031-575 Scan No Message. No DNS server has been set on FTP network Server Address Error scan. settings.
Page 58 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window FTP Error Ask to the 031-594 Scan system TYPE Command No Message The TYPE command has failed on FTP administra Error scan. tor.
Page 59 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Codec Error 033-515 Fax Flows 45 No Message. Color/BW Multi-value Info Unavailable at Job Failure FIP-1. 45 JPEG Reception. Press Codec Error 033-516 Fax ...
Page 60 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Codec Error 033-526 Fax Flows 47 No Message. Job Failure The BIH information is abnormal. FIP-1. 47 Press Communication 033-751 Fax Flows 51 No Message.
Page 61 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Communication < Manual Transmission Read Manuscript 033-763 Fax Flows 46 No Message. Not Do> Job Failure FIP-1. 46 Read Timeout at Manual Dialing. Press Communication <...
Page 62 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Buffer < SCAN Encode Output Buffer Over> 033-776 Scan The JBIG Encode Output Buffer overflow Flows 45 No Message. Job Failure at accumulation of Outgoing Fax or D- FIP-1.
Page 63 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Communication 034-515 Fax Flows 55 No Message. Job Failure Unsupported Command received. FIP-1. 55 Press v Invalid Data 034-799 Fax ...
Page 64 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Communication 035-720 Fax Flows 56 No Message. Job Failure Source Lacking Receive Capacity. FIP-1. 56 Press Communication 035-728 Fax Flows 48 No Message.
Page 65 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 062-311 System Turn off the multifunction Restart Printer printer, and turn it on again. Flows 57 Contact Support Contact customer support if The IIT initializing error occurred.
Page 66 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 062-360 System Turn off the multifunction Restart Printer printer, and turn it on again. Flows 57 The Scanner Home Position error Contact Support Contact customer support if FIP-1.
Page 67 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Paper Jam has occurred at the SSF. Paper Jam Open the Front Cover and 075-101 Printer remove the jammed paper. Flows 65 Check SSF Open and close the Front SSF No Paper Sensor detect when a...
Page 68 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Paper Jam 077-103 Printer Jam at Exit Flows 69 No Message. The paper reached Exit Sensor earlier FIP-1. 69 than the specified time. Open Front Cover and Remove Paper Paper Jam...
Page 69 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Paper Jam has occurred at the Belt Unit. Push the Side Button to open the Front Cover and remove Paper Jam the jammed paper. Close the 077-901 Printer Front Cover.
Page 70 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window An unsupported Yellow Cartridge is installed. Open the Side Cover. CRUM ID Remove the unsupported 093-360 Flows 78 Yellow Cartridge and install a CRUM ID error of Yellow Cartridge is Reseat Yellow FIP-1.
Page 71 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Copy Scan Flows 82 No Message. Cyan Cartridge is going to reach the 093-425 Printer FIP-1. 82 replacement time. Cyan Cartridge is Close to Life Copy Scan...
Page 72 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window The Magenta Cartridge need to be replaced now. Open the Side Cover. Then Replace Cart. remove the used Magenta 093-931 Printer Flows 82 Cartridge and install a new Magenta Cartridge reached the...
Page 73 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window The Yellow Cartridge need to be replaced now. Open the Side Cover. Then Replace Cart. remove the used Yellow 093-936 Printer Flows 82 Cartridge and install a new Waste Toner Counter value has reached...
Page 74 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window The Magenta Cartridge is either missing or not fully inserted into the multifunction printer. Insert Print Cart. Open the Side Cover and 093-971 Printer Flows 88 make sure that the Magenta Insert...
Page 75 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 116-396 Scan Turn off the multifunction Restart Printer printer, and turn it on again. Flows 31 -Fatal Maillib Related Error. Contact Support Contact customer support if FIP-1.
Page 76 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 117-313 System Turn off the multifunction Restart Printer printer, and turn it on again. Flows 90 Contact Support Contact customer support if Failed in the ESS data transfer.
Page 77 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 117-335 System Turn off the multifunction Restart Printer printer, and turn it on again. Flows 31 Contact Support Contact customer support if The D-Fax task error occurred.
Page 78 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 117-350 System Turn off the multifunction Restart Printer printer, and turn it on again. Flows 31 The task initializing (start up) error Contact Support Contact customer support if FIP-1.
Page 79 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 123-314 System Turn off the multifunction Restart Printer printer, and turn it on again. The power on sequence of the FAX Flows 91 Contact Support Contact customer support if...
Page 80 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 133-235 System Turn off the multifunction Restart Printer printer, and turn it on again. Flows 31 The MHR parameter setting error Contact Support Contact customer support if FIP-1.
Page 81 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 133-242 Fax Turn off the multifunction < Memory Pool Release Error> Restart Printer printer, and turn it on again. Flows 45 The Memory Pool release error occurred. Contact Support Contact customer support if FIP-1.
Page 82 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 133-251 Fax Turn off the multifunction Restart Printer printer, and turn it on again. < File Open Error> Flows 45 Contact Support Contact customer support if The File Open error occurred.
Page 83 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 133-269 Fax Turn off the multifunction Restart Printer printer, and turn it on again. Flows 45 Contact Support Contact customer support if The File Close error occurred.
Page 84 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Multifunction printer error. 133-277 Fax Turn off the multifunction Restart Printer printer, and turn it on again. Flows 45 Contact Support Contact customer support if The File Close error occurred.
Page 85 MODEM error occurred. FIP-1. 55 If Message Returns this failure is repeated. 134-211 Copy Scan Flows 92 No Message. 193-700 Printer Printer is in the Customer Toner Mode. FIP-1. 92 Non-Dell Toner Installed 1 - 57 Version 2 2008.03.31...
Page 86 Chapter 1 Troubleshooting Error Message FIP to be Error Contents referred Panel Message Status Window Illegal Settings This is unavailable Flows 38 No Message. when Tray(NoPaper) Unable to Start due to No Paper. FIP-1. 38 is selected Invalid Settings ...
Page 87: Error Code Fip
Chapter 1 Troubleshooting 3. ERROR CODE FIP 3.1 Troubleshooting for the call center Flows 1 001-360 Restart Printer Checking the error Does the error still occur when the power is turned off and on? Checking the FAN for rotation Does the FAN function normally? Checked by [Digital Output] - [DO-1E or DO-1F] in [IOT Diag] of diagnosis.
Page 88: Flows 2 Mcu Firmware Error 003-340
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 89: Flows 3 Nvm Error 003-356
Chapter 1 Troubleshooting Flows 3 NVM Error 003-356 Checking the error Does the error still occur when the power is turned off and on? Checking the failure parts Press the "Down arrow", the "Upper arrow" and the " " keys on the Control Panel when displaying the error code.
Page 90: Flows 4 Paper Jam 005-110/005-121 / Job Was Finished 005-124
Chapter 1 Troubleshooting Flows 4 Paper Jam 005-110/005-121 / Job was Finished 005-124 Checking the document Does the document meet the ADF spec.? Use the platen mode or change the paper type. Checking the ADF Is the ADF closed against platen glass completely? Close the ADF Checking the paper feeding...
Page 91: Flows 5 Cover Open 005-301
Chapter 1 Troubleshooting Flows 5 Cover Open 005-301 Checking the ADF COVER Is the ADF COVER completely closed? Close the ADF Cover. Checking after replacing the ADF ASSY Replace the ADF ASSY. (Removal 59/ Replacement 2) Does the error still occur when turning on the power? Replace the PWBA CONT AIO.
Page 92: Flows 6 Laser Error 006-370
Chapter 1 Troubleshooting Flows 6 Laser Error 006-370 Checking after replacing the ROS ASSY Replace the ROS ASSY. (Refer to Removal 44/ Replacement 16.) Does the error still occur when the power is turned off and on? Replace the Printer. 1 - 64 Version 3 2008.06.13...
Page 93: Flows 7 007-340 Restart Printer
Chapter 1 Troubleshooting Flows 7 007-340 Restart Printer Checking the error Reseat the PHD ASSY. Does the error still occur after turning the power off and on? Checking the Main Motor for rotation Does the Main Motor function normally? - PC Operation : Checked by the [Main Motor Operation Check] of the [Machine Check] of [Diagnosis] tab in the [Tool Box].
Page 94: Flows 8 007-341 Restart Printer
Chapter 1 Troubleshooting Flows 8 007-341 Restart Printer Checking the error Reinstall the PHD ASSY and FUSER ASSY. Does the error still occur after turning the power off and on? Warning: Do work only after the FUSER unit has cooled to room temperature. Checking the Sub Motor for rotation Does the Sub Motor function normally? - PC Operation :...
Page 95: Flows 9 007-371 Restart Printer
Chapter 1 Troubleshooting Flows 9 007-371 Restart Printer Checking the error Does the error still occur when the power is turned off and on? Checking after reseating the PHD UNIT Reseat the PHD UNIT. Does the error still occur when the power is turned off and on? Checking after replacing the DRIVE ASSY PH.
Page 96: Flows 10 Ctd Sensor Error 009-340 (Y)
Does the error still occur when the power is turned off and on? Call the DELL and replace the TRANSFER ASSY. Checking after replacing the PHD UNIT. Replace the PHD UNIT. (Refer to Removal 3/ Replacement 57.)
Page 97 Chapter 1 Troubleshooting Checking the TNR (Y) MOT (MOTOR ASSY DISP) for rotation Does the TNR (Y) MOT (MOTOR ASSY DISP) function normally? - PC Operation : Checked by the [Dispense Motor Configuration Check (Yellow) ] of the [Machine Check] of [Diagnosis] tab in the [Tool Box].
Page 98: Flows 11 Ctd Sensor Error 009-340 (M)
Does the error still occur when the power is turned off and on? Call the DELL and replace the TRANSFER ASSY. Checking after replacing the PHD UNIT. Replace the PHD UNIT. (Refer to Removal 3/ Replacement 57.)
Page 99 Chapter 1 Troubleshooting Checking the TNR (M) MOT (MOTOR ASSY DISP) for rotation Does the TNR (M) MOT (MOTOR ASSY DISP) function normally? - PC Operation : Checked by the [Dispense Motor Configuration Check (Magenta) ] of the [Machine Check] of [Diagnosis] tab in the [Tool Box].
Page 100: Flows 12 Ctd Sensor Error 009-340 (C)
Does the error still occur when the power is turned off and on? Call the DELL and replace the TRANSFER ASSY. Checking after replacing the PHD UNIT. Replace the PHD UNIT. (Refer to Removal 3/ Replacement 57.)
Page 101 Chapter 1 Troubleshooting Checking the TNR (C) MOT (MOTOR ASSY DISP) for rotation Does the TNR (C) MOT (MOTOR ASSY DISP) function normally? - PC Operation : Checked by the [Dispense Motor Configuration Check (Cyan) ] of the [Machine Check] of [Diagnosis] tab in the [Tool Box].
Page 102: Flows 13 Ctd Sensor Error 009-340 (K)
Does the error still occur when the power is turned off and on? Call the DELL and replace the TRANSFER ASSY. Checking after replacing the PHD UNIT. Replace the PHD UNIT. (Refer to Removal 3/ Replacement 57.)
Page 103 Chapter 1 Troubleshooting Checking the TNR (K) MOT (MOTOR ASSY DISP) for rotation Does the TNR (K) MOT (MOTOR ASSY DISP) function normally? - PC Operation : Checked by the [Dispense Motor Configuration Check (Black) ] of the [Machine Check] of [Diagnosis] tab in the [Tool Box].
Page 104: Flows 14 010-317 Reseat Fuser
Chapter 1 Troubleshooting Flows 14 010-317 Reseat Fuser Checking the error Does the error still occur when the power is turned off and on? Checking after reseating the FUSER ASSY Reseat the FUSER ASSY. Warning: Start the operation after the FUSER ASSY has cooled down.
Page 105: Flows 15 Replace Fuser Now 010-351/010-421
Chapter 1 Troubleshooting Flows 15 Replace Fuser Now 010-351/010-421 Checking after replacing the FUSER ASSY Replace the FUSER ASSY. Warning: Start the operation after the FUSER ASSY has cooled down. After replacement, be sure to clear the life counter value. (Refer to the Tech Sheet).
Page 106: Flows 16 Env. Sensor Error 010-354
Chapter 1 Troubleshooting Flows 16 Env. Sensor Error 010-354 Checking the error Does the error still occur when the power is turned off and on? Replace the Printer. 1 - 78 Version 3 2008.06.13...
Page 107: Flows 17 Fuser Error 010-377
Chapter 1 Troubleshooting Flows 17 Fuser Error 010-377 Checking the error Does the error still occur when the power is turned off and on? Checking after reseating the FUSER ASSY Reseat the FUSER ASSY. Warning: Start the operation after the FUSER ASSY has cooled down.
Page 108: Flows 18 016-300/016-301/016-302/016-310/016-313/016-315/016-317/016-323/016
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 109: Flows 18-1 016-340 Restart Printer
PC? Replace the PWBA CONT AIO. (Removal 24/Replacement 36.) Download the latest version of the firmware from the Dell support website, and update the firmware with "F/W Download DL Mode". (Refer to Refernce_2.) Replace the PWBA CONT AIO. (Removal 24/ Replacement 36.)
Page 110 Chapter 1 Troubleshooting Reference_2: 1. Make sure that the printer is connected to the computer via USB port (remove the network cable). Then, try downloading as follows: 1) Power on the printer while pressing the and < > buttons. 2) The printer goes into the Download Mode with a message "Download Mode Ready".
Page 111: Flows 19 016-316/016-318 Reseat Memory
Chapter 1 Troubleshooting Flows 19 016-316/016-318 Reseat Memory Checking the Memory Card Is the customer using the recommended memory card? Replace the Memory Card. Checking the Memory Card installation. Reseat the Memory Card. Does the error still occur when turning on the power? Checking after replacing the Memory Card.
Page 112: Flows 20 016-370 Restart Printer
Checking the error. Does the error still occur when the power is turned off and on? Download the latest version of the firmware from the Dell support website, and update the firmware with "F/W Download DL Mode". (Refer to Refernce_1.)
Page 113: Protection Error 016-391 ....................................................................................................... 1
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 114: Smtp Login Error 016-506/016-507 / Address Error 016-767 / From Address Error 016-768 / Network Error 016-786 / Network Not Ready 016-790/016-794
Chapter 1 Troubleshooting Flows 22 SMTP Error 016-503/016-764 / POP Error 016-504 / POP login Error 016-505 / SMTP Login Error 016-506/016-507 / Address Error 016-767 / From Address Error 016-768 / Network Error 016-786 / Network Not Ready 016-790/016-794 Checking the network connection Check the network connection using the [ping] command...
Page 115: Flows 23 Memory Full 016-700
Chapter 1 Troubleshooting Flows 23 Memory Full 016-700 Errors may be avoided by the following measures: - When the RAM disk is set to "Available", cancel it or reduce the disk capacity. - Add the optional memory. Checking optional memory. Is the optional memory module installed? Checking after changing the...
Page 116: Flows 24 Pcl Request 016-720
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 117: Flows 25 Invalid User 016-757
Checking the error Does the error occur when printing after registering the account? Checking [DELL Color Track] setting Is your account registered in DELL Color Track? Register your account. Checking the printer connection Check the printer over the network. If this fails, connect the printer directly to a PC.
Page 118: Flows 26 Disabled Func 016-758
2135cn? Inquire to your system administrator, or check this operation by the User Guide. Checking [DELL Color Track] setting Is your account registered in DELL Color Track? Register your account. Checking the connection Check that the PC and the printer are connected properly.
Page 119: Flows 27 Reached Limits 016-759
Chapter 1 Troubleshooting Flows 27 Reached Limits 016-759 Check the [Dell ColorTrack] setting Does the value of [User Registration] exceed the limitation? Maximum user is 50. Replace the PWBA CONT AIO. (Removal 24/Replacement 36.) Reset 50 or less. 1 - 91...
Page 120: Flows 28 Invalid Job 016-799
Chapter 1 Troubleshooting Flows 28 Invalid Job 016-799 Is the customer using the correct printer driver? Use the correct printer driver. Checking the paper size Check that the paper matches the specifications of the printer. If not, replace the paper. Does the error occur when printing using the correct paper size? Checking the paper size setup...
Page 121: Flows 29 Memory Full 016-980
Chapter 1 Troubleshooting Flows 29 Memory Full 016-980 Checking the file data in the printer Print or clear the stored files and data at the printer memory. Does the error still occur when printing? Checking the memory capacity for print. Prints the small size file (like a Windows test print).
Page 122: Flows 30 Collate Full 016-981
Chapter 1 Troubleshooting Flows 30 Collate Full 016-981 Checking the error Does the error still occur when the power is turned off and on? Checking the printer memory size Does the error occur when printing with the Memory Card (Option) installed? RAM Disk size settings Does the error occur when printing after reducing the size setting of the RAM...
Page 123: Restart Printer ......................................................................................................... 1
Chapter 1 Troubleshooting Flows 31 File size limits 016-986 / H/W Error 017-971/017-972/017-973/017-974 / File Error 017-975/017-976/017-977/017-978/017-979/017-986/017-987/017-989/ 033-502/035-779 / Report error 017-980 / Memory Full 033-787 / Cancel 033- 789/033-790/033-791 / 116-396/116-397/116-398/116-987/117-314/117-315/ 117-322/117-328/117-335/117-336/117-337/117-340/117-348/117-349/117- 350/117-362/117-363/133-231/133-234/133-235 Restart Printer When the 016-986 error occurs, divide the document into blocks and retry scanning block by block.
Page 124: Accumulation Limit 033-795 .................................................................................................. 1
Chapter 1 Troubleshooting Flows 32 Memory Full 017-970/033-503/033-788 / Communication 033-513 / Accumula- tion Limit 033-795 The [033-795] error occurs when the sheet count of a single fax transmission exceeds 75. To send more than 75 sheets at a time, divide the documents in blocks. Checking the error Turn off and on the power.
Page 125: Flows 33 Pcscan Time Out 017-988
Does the error still occur when scanning? Checking the driver software Is the scanner driver installed? Check the [Dell MFP Laser 2135cn scanner] icon in the [Scanners and Cameras] of the [Printers and Other Hardware] of the [Control Panel]. Check the following items, before checking the driver software.
Page 126 Checking the software Is the selecting of software correct? Checked by the following procedures. 1) Select the [Dell MFP Laser 2135cn scanner] in the [Scanners and Cameras] of the [Printers and Other Hardware] of the [Control Panel] and then open the [Properties]. (click the...
Page 127: Flows 34 Download Mode Send Fw Data 024-360
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 128: Flows 35 024-362 Restart Printer
Chapter 1 Troubleshooting Flows 35 024-362 Restart Printer Checking the error Does the error still occur when turning off and on the power? Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO. (Removal 24/Replacement 36.) Does the error still occur when the power is turned OFF and ON? Replace the PWBA CONT AIO.
Page 129: Flows 36 Load Tray 1 024-910
Chapter 1 Troubleshooting Flows 36 Load Tray 1 024-910 This error is displayed when the paper set in Tray 1 is different in size from the paper size defined on the PC. In Tray 1, set the paper defined on the PC. Checking the paper size Check that the paper matches the specifications of the printer.
Page 130: Flows 37 Load Ssf 024-914
Chapter 1 Troubleshooting Flows 37 Load SSF 024-914 This error is displayed when the paper set in SSF is different in size from the paper size defined on the PC. In SSF, set the paper defined on the PC. Checking the paper size Check that the paper matches the specifications of the printer.
Page 131: Flows 38 Load Tray 1 024-965 / Illegal Settings
Chapter 1 Troubleshooting Flows 38 Load Tray 1 024-965 / Illegal Settings Checking the paper for loading and setting Check that the loaded paper meets the print job. Check that the paper setting to require the print job meets the specification. Does the error still occur after reloading the paper and changing the paper settings that requires the print job?
Page 132: Flows 39 Load Ssf 024-969 / 075-923 Reseat Paper
Chapter 1 Troubleshooting Flows 39 Load SSF 024-969 / 075-923 Reseat paper When loading a sheet to the SSF, ensure that the lead edge of the sheet touches the back of the SSF (as far as 8 to 10cm from the lead edge). Otherwise, this error may occur.
Page 133: Flows 40 Smb Login Error 031-521/031-522
Chapter 1 Troubleshooting Flows 40 SMB Login Error 031-521/031-522 Checking the customer operation Did the customer input the login name and the password correctly? Try the login again. Checking the access limitation Does the system administrator set the access limit number? Checking the printer setting Is the [Scan To Network] of the [Scan Defaults] in the [Scan] of the [Default...
Page 134: Flows 41 Smb Error 031-523/031-528 / Dns Error 031-526
Chapter 1 Troubleshooting Flows 41 SMB Error 031-523/031-528 / DNS Error 031-526 Checking the sharing folder Is the sharing folder name correct? Rename the sharing folder. Checking the server setting Is the [Share Name] of the [Server Address] tab in the [Address Book] correct? Rename the [Share Name].
Page 135: Flows 42 Smb Login Error 031-524
Chapter 1 Troubleshooting Flows 42 SMB Login Error 031-524 Checking the access limitation Does the system administrator set the access limit number? Checking the server setting Is the [User Limit] of the [Sharing] tab in the sharing folder properties the [Maximum allowed]? Ask to the system administrator.
Page 136: Flows 43 Smb Error 031-525
Chapter 1 Troubleshooting Flows 43 SMB Error 031-525 Checking the client PC Is the client PC the Windows 2000 or later? Replace to the Windows 2000 or later PC. Checking the printer Turning off and on the printer power. Does the error still occur when the network scanning? Replace the printer.
Page 137: Smb List Error 031-531 / Smb Error 031-532/031-533/031-534/031-535/031
Chapter 1 Troubleshooting Flows 44 SMB Login Error 031-529/031-541/031-546/031-547 / SMB Path Error 031-530 / SMB List Error 031-531 / SMB Error 031-532/031-533/031-534/031-535/031- 536 / FTP Error 031-576/031-580/031-581/031-582/031-584/031-585/031-587/ 031-588 / FTP Login Error 031-578 / FTP Path Error 031-579 Checking the customer operation Did the customer input the login name and the password correctly? Try the login again.
Page 138: Flows 45 Communication 033-500 / Codec Error 033-514/033-515/033-516/033-765/033
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 139: Flows 46 Codec Error 033-501 / Communication 033-763
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 140: Flows 47 Codec Error 033-510/033-520/033-521/033-522/033-523/033-524/033-525/033
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 141: Flows 48 Communication
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 142: Flows 49 Communication
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 143: Flows 50 Password Error 033-517
Chapter 1 Troubleshooting Flows 50 Password Error 033-517 Checking the password Check the password of Fax/Scanner Lock in the Panel Lock menu. Is the password correct? Set the password. Checking the printer setting Set the [Panel Lock Set] of the [Panel Lock] in the [Secure Settings] to the [Disable].
Page 144: Flows 51 Communication 033-751/033-764/035-730 / 133-254 Restart Printer
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 145: Flows 52 Busy 033-752 / Invalid Data 034-799 / No Dial Tone 035-746
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 146: Flows 53 Communication 033-762
[Printer Settings Report] tab in Tool Box. For the latest version information, refer If it isn't junk fax, confirm registered fax to the Dell Support Web Site. number in the fax. Is the firmware the latest version? Download the latest...
Page 147: Flows 54 Buffer 033-775/033-777/033-784
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 148: Flows 55 Communication 034-515 / No Answer 035-718 / 134-211 Restart Printer
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 149: Flows 56 No Answer 035-701 / Communication 035-720 / Busy 035-781
Checked by [Printer Information] of the [Printer Settings Report] tab in Tool Box. For the latest version information, refer to the Dell Support Web Site. Is the firmware the latest version? Download the latest version of the firmware from the Dell Support Web Site.
Page 150: Flows 57 062-311/062-321/062-360/062-371/117-352 Restart Printer
Chapter 1 Troubleshooting Flows 57 062-311/062-321/062-360/062-371/117-352 Restart Printer Checking the error Does the error still occur when turning off and on the power? Checking the connector connection Reseat the connectors (P/J 1001 and 1002) on the PWBA CONT AIO. Does the error still occur when turning off and on the power? 117-352 062-311/...
Page 151: Flows 58 062-320 Restart Printer / Memory Full 062-324
Chapter 1 Troubleshooting Flows 58 062-320 Restart Printer / Memory Full 062-324 Turning off and on the power. Does the error still occur? Checking the file data in the printer Print or clear the stored files and data at the printer memory. Does the error still occur when scanning? Checking the printer setting...
Page 152: Flows 59 062-322/062-393 Restart Printer
Chapter 1 Troubleshooting Flows 59 062-322/062-393 Restart Printer Checking the error Turn off and on the power. Does the error still occur when faxing? Checking the connector connection Reseat the connectors (P/J 1001 and 1002) on the PWBA CONT AIO. Does the error still occur when faxing? Replace the PWBA CONT AIO.
Page 153: Flows 60 062-323 Restart Printer
Chapter 1 Troubleshooting Flows 60 062-323 Restart Printer Checking the error Wait for five seconds and turn ON the power after the power is turned OFF. Does the error still occur? Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO. (Removal 24/Replacement 36) Does the error still occur when turning off and on the power?
Page 154: Flows 61 Confirm 062-790
Chapter 1 Troubleshooting Flows 61 Confirm 062-790 Checking the error Does the error message disappear within 70 seconds automatically, or disappear after pressing the " " key? Checking the error Does the error message still occur when copying, scanning, or faxing the original? Checking the original Print the [System Settings] of the...
Page 155: Flows 62 Paper Jam 071-100/077-102
Chapter 1 Troubleshooting Flows 62 Paper Jam 071-100/077-102 Do not load a sheet to the SSF while printing with the Paper Cassette as the media source. Otherwise, a Jam error occurs. Checking the paper in Tray 1 and the paper guides Insert new paper in Tray 1 and check that the side and end guides are adjusted correctly in the CASSETTE...
Page 156 Chapter 1 Troubleshooting Checking the paper feed Open the Front Cover. Is the paper fed from the Regi Rollers? Checking the Regi Clutch for operation Does the Regi Clutch (CLUTCH ASSY DRIVE) operate properly? - PC Operation : Checked by the [REGI CLUTCH Operation Check] of the [Machine Check] of [Diagnosis] tab in the [Tool Box].
Page 157: Flows 63 Insert Output 071-920 / 071-921
Chapter 1 Troubleshooting Flows 63 Insert Output 071-920 / 071-921 Checking the customer operation Did the customer insert the paper into the paper cassette at side 2 printing? Insert the paper into the paper cassette. Checking the customer operation Did the customer insert the paper cassette into the printer until it stopped? Set the paper cassette correctly.
Page 158: Flows 64 Paper Jam 075-100
Chapter 1 Troubleshooting Flows 64 Paper Jam 075-100 Do not load a sheet to the SSF while printing with the Paper Cassette as the media source. Otherwise, a Jam error occurs. Checking the paper size Does the using paper size meet the specification? Use the paper that meets the specifications.
Page 159 Chapter 1 Troubleshooting Checking the Main Motor for operation Does the Main Motor (DRIVE ASSY MAIN) operate properly? - PC Operation : Checked by the [Main Motor Operation Check] of the [Machine Check] of [Diagnosis] tab in the [Tool Box]. - Panel Operation : Checked by [Digital Output]-[DO-0] of [IOT Diag] in [Printer Diag] of diagnosis.
Page 160: Flows 65 Paper Jam 075-101
Chapter 1 Troubleshooting Flows 65 Paper Jam 075-101 This error occurs when a document is accidentally fed into the SSF during printing. To restart printing, open the front cover and remove the document. Checking the customer operation Did the user insert the paper to the SSF during print? After print completion, insert the paper to the SSF.
Page 161: Flows 66 Paper Jam 075-102
Chapter 1 Troubleshooting Flows 66 Paper Jam 075-102 When starting SSF printing, an error will occur by pulling out a document on the SSF by force. Checking the printing Reload a paper to SSF after opening and closing the Front Cover. 1 - 133 Version 2 2008.03.31...
Page 162: Flows 67 Insert Output 075-920 / 075-921
Chapter 1 Troubleshooting Flows 67 Insert Output 075-920 / 075-921 Checking the customer operation Did the customer insert the paper into the SSF at side 2 printing? Insert the paper into the SSF. Checking the customer operation Did the customer pull the paper out from the SSF when side 2 printing? Checking the SSF No Paper...
Page 163: Flows 68 Paper Jam 077-100/077-101
Chapter 1 Troubleshooting Flows 68 Paper Jam 077-100/077-101 Do not load a sheet to the SSF while printing with the Paper Cassette as the media source. Otherwise, a Jam error occurs. Checking the paper Does the paper meet the specification? Replace the paper.
Page 164: Flows 69 Paper Jam 077-103/077-104/077-105
Chapter 1 Troubleshooting Flows 69 Paper Jam 077-103/077-104/077-105 When starting SSF printing, an error will occur by pulling out a document on the SSF by force. Checking the FUSER ASSY installation Reseat the FUSER ASSY. Warning: Start the operation after the FUSER ASSY has cooled down.
Page 165: Flows 70 Close Front Cover 077-300 ................................................................................................. 1
Chapter 1 Troubleshooting Flows 70 Close Front Cover 077-300 Checking the COVER ASSY FRONT (Front Cover) for shape Are there any damages on the COVER ASSY FRONT? Checking four PHD ASSY latching levers Are the location of the levers vertical? Replace the COVER ASSY FRONT.
Page 166: Flows 71 Close Side Door 077-301
Chapter 1 Troubleshooting Flows 71 Close Side Door 077-301 Checking the COVER ASSY WINDOW TNR (Side Cover) for shape Are there any damages on the COVER ASSY WINDOW TNR? Checking the COVER ASSY WINDOW TNR for latching Open and close the COVER ASSY WINDOW TRN.
Page 167: Flows 72 Paper Jam 077-900
Chapter 1 Troubleshooting Flows 72 Paper Jam 077-900 Do not load a sheet to the SSF while printing with the Paper Cassette as the media source. Otherwise, a Jam error occurs. Checking for paper and foreign objects Open the front cover and check for paper and foreign objects.
Page 168: Flows 73 Paper Jam 077-901
Open and close the front cover. Does the error occur when printing? Checking the TRANSFER ASSY Are there any damage on the belt of the TRANSFER ASSY? Call the DELL and replace the TRANSFER ASSY. 1 - 140 Version 4 2008.12.22...
Page 169 Chapter 1 Troubleshooting Checking the Regi Sensor (SENSOR PHOTO) for operation Does the number on the screen increase by one, when the actuator (ACTUATOR REGI IN) of the Regi. Sensor (SENSOR PHOTO) is operated? Checked by [Digital Input]-[DI-2] of [IOT Diag] in [Printer Diag] of diagnosis.
Page 170: Flows 74 Replace Phd Now 091-402/091-935
Chapter 1 Troubleshooting Flows 74 Replace PHD Now 091-402/091-935 Checking after replacing the PHD ASSY Replace the PHD ASSY. (Refer to Removal 3/Replacement 57.) CAUTION: Be sure to pull eight sealing tapes out from a new PHD ASSY before installation. Does the error still occur when the power is turned off and on? Replace the PWBA MCU.
Page 171: Flows 75 Check Phd Unit 091-912
Chapter 1 Troubleshooting Flows 75 Check PHD Unit 091-912 No (New PHD installing) Is the customer installing a new printer? Checking the protection cover Open the front cover. Remove any remaining PHD protective sheets. Does the error occur after closing the front cover? Checking the PHD ASSY sealing tape Open the front cover and remove the...
Page 172: Flows 76 Insert Phd Unit 091-972
Chapter 1 Troubleshooting Flows 76 Insert PHD Unit 091-972 Does the error still occur when the power is turned OFF and ON? Checking after reseating the PHD ASSY Reseat the PHD ASSY. Does the error still occur when the power is turned off and on? Checking after replacing the PHD ASSY Replace the PHD ASSY.
Page 173: Flows 77 Check Ctd Unit 092-310/092-910
Chapter 1 Troubleshooting Flows 77 Check CTD Unit 092-310/092-910 Checking the error Does the error still occur when the power is turned off and on? Checking the CTD (ADC) sensor window Open the front cover. Is the CTD (ADC) Sensor window dirty? Turn off the power, and gently wipe the CTD (ADC) sensor window with a clean dry cloth or cotton swab.
Page 174: Flows 78 Crum Id 093-360
Chapter 1 Troubleshooting Flows 78 CRUM ID 093-360 Error and toner type check If an error occurs after turning the power off and on, is a DELL toner installed in the printer? Change the Toner Type setting to Non-Dell Toner.
Page 175: Flows 79 Crum Id 093-361 ............................................................................................................... 1
Chapter 1 Troubleshooting Flows 79 CRUM ID 093-361 Error and toner type check If an error occurs after turning the power off and on, is a DELL toner is installed in the printer? Change the Toner Type setting to Non-Dell Toner.
Page 176: Flows 80 Crum Id 093-362 ............................................................................................................... 1
Chapter 1 Troubleshooting Flows 80 CRUM ID 093-362 Error and toner type check If an error occurs after turning the power off and on, is a DELL toner is installed in the printer? Change the Toner Type setting to Non-Dell Toner.
Page 177: Flows 81 Crum Id 093-363 ............................................................................................................... 1
Chapter 1 Troubleshooting Flows 81 CRUM ID 093-363 Error and toner type check If an error occurs after turning the power off and on, is a DELL toner is installed in the printer? Change the Toner Type setting to Non-Dell Toner.
Page 178: Black Cartridge / Replace Cart. 093-930/093-931/093-932/093-933/093-934/093-935 093-936/093-937 ................................................................................................................. 1
/ 093-426 Black Cartridge / Replace Cart. 093-930/093-931/093-932/093- 933/093-934/093-935/093-936/093-937 Does the error still occur when the power is turned OFF and ON? Checking after replacing the Dell- TONER CARTRIDGE (Y/M/C/K) Replace the Dell-TONER CARTRIDGE (Y/M/C/K). (Refer to Removal 7/ Replacement 53.)
Page 179: Flows 83 Low Density 093-919
Chapter 1 Troubleshooting Flows 83 Low Density 093-919 Error and toner check Check that DELL toner is installed. If not, check the toner level in the yellow toner cartridge and replace as necessary. Does the error occur after turning the...
Page 180 Chapter 1 Troubleshooting Checking after replacing the TONER CARTRIDGE (Y) Replace the TONER CARTRIDGE (Y), and check that the lock key is in the lock position. (Refer to Removal 7/ Replacement 53.) Does the error still occur when the power is turned off and on? Checking the toner dispensing Execute [Digital Output]-[DO-0, 5 and 21] of [IOT Diag] in [Printer Diag] of...
Page 181: Flows 84 Low Density 093-920
Chapter 1 Troubleshooting Flows 84 Low Density 093-920 Error and toner check Check that DELL toner is installed. If not, check the toner level in the magenta toner cartridge and replace as necessary. Does the error still occur after turning...
Page 182 Chapter 1 Troubleshooting Checking after replacing the TONER CARTRIDGE (M) Replace the TONER CARTRIDGE (M), and check that the lock key is in the lock position. (Refer to Removal 7/ Replacement 53.) Does the error still occur when the power is turned off and on? Checking the toner dispensing Execute [Digital Output]-[DO-0, 5 and 23] of [IOT Diag] in [Printer Diag] of...
Page 183: Flows 85 Low Density 093-921
Chapter 1 Troubleshooting Flows 85 Low Density 093-921 Error and toner check Check that DELL toner is installed. If not, check the toner level in the cyan toner cartridge and replace as necessary. Does the error still occur after turning...
Page 184 Chapter 1 Troubleshooting Checking after replacing the TONER CARTRIDGE (C) Replace the TONER CARTRIDGE (C), and check that the lock key is in the lock position. (Refer to Removal 7/ Replacement 53.) Does the error still occur when the power is turned off and on? Checking the toner dispensing Execute [Digital Output]-[DO-0, 5 and 25] of [IOT Diag] in [Printer Diag] of...
Page 185: Flows 86 Low Density 093-922
Chapter 1 Troubleshooting Flows 86 Low Density 093-922 Error and toner check Check that DELL toner is installed. If not, check the toner level in the black toner cartridge and replace as necessary. Does the error still occur after turning...
Page 186 Chapter 1 Troubleshooting Checking after replacing the TONER CARTRIDGE (K) Replace the TONER CARTRIDGE (K), and check that the lock key is in the lock position. (Refer to Removal 7/ Replacement 53.) Does the error still occur when the power is turned off and on? Checking the toner dispensing Execute [Digital Output]-[DO-0, 5 and 27] of [IOT Diag] in [Printer Diag] of...
Page 187: Flows 87 093-965 Reseat Phd Unit
Flows 87 093-965 Reseat PHD Unit Error and PHD ASSY type check If an error occurs after turning the power off and on, is a 2135cn PHD ASSY is installed in the printer? Does the error occur after installing a...
Page 188: Flows 88 Insert Print Cart. 093-970/093-971/093-972/093-973
Flows 88 Insert Print Cart. 093-970/093-971/093-972/093-973 Does the error still occur when the power is turned OFF and ON? Checking the Toner Type Is the Dell Toner seated? Change the Toner Type setting to Non-Dell Toner. Checking after reseating the TONER...
Page 189: Flows 89 094-422 Contact Support / 094-911 Restart Printer
Chapter 1 Troubleshooting Flows 89 094-422 Contact Support / 094-911 Restart Printer Does the error still occur when the power is turned OFF and ON? Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY. (Refer to Removal 48/Replacement 12.) Does the error still occur when the power is turned OFF and ON? Replace the PWBA MCU.
Page 190: Flows 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer
Chapter 1 Troubleshooting Flows 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer Checking the error Wait for five seconds and turn ON the power after the power is turned OFF. Does the error still occur when receiving fax? Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO.
Page 191: Flows 91 123-314 Restart Printer
Chapter 1 Troubleshooting Flows 91 123-314 Restart Printer Checking the error Turn off and on the power. Does the error still occur when faxing? Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO. (Removal 64/Replacement 58) Does the error still occur when faxing? Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO.
Page 192: Flows 92 193-700 Non-Dell Toner
Menu] is turned to [ON] for using non-Dell toner cartridge. Printing is available while this message is displayed. When you use Dell toner cartridge, you can turn off the message by turning the [Non-DELL Toner] setting to [OFF]. Checking the Toner Cartridge.
Page 193: Flows 93 Faint Print (Low Contrast)
Chapter 1 Troubleshooting Flows 93 Faint print (Low contrast) Faint Mnt01101KA Mnt01100KA 1 - 165 Version 4 2008.12.22...
Page 194 Chapter 1 Troubleshooting If the copy finish is too light, restoring the default [Color balance Y, M, C and K] of [Copy Defaults] in [Copy] of [Defaults Settings] settings may solve it. Checking the error mode Does the printout light occur when copying? Checking the Faint print.
Page 195 Chapter 1 Troubleshooting Checking the faint color Is there the faint toner? Checked by [4 Colors Configuration Chart] of [Chart Print] of [Diagnosis] tab in [Tool Box]. All colors faint Replace the PHD ASSY. Checking the PHD ASSY Replace to known good PHD ASSY. Is the image printed correctly? Replace the TRANSFER ASSY, if not replace the printer.
Page 196: Flows 94 Blank Print (No Print)
Chapter 1 Troubleshooting Flows 94 Blank print (No print) Checking the error mode Does the blank page occur when copying? Checking the blank print. Print the contamination check page. Is the image printed correctly? Printing data form is not suitable for the printer, then check the printing data which the problem generated.
Page 197: Flows 95 Solid Black
Chapter 1 Troubleshooting Flows 95 Solid black 1 - 169 Version 2 2008.03.31...
Page 198 Chapter 1 Troubleshooting Checking the error mode Does the black page occur when copying? Checking the solid black. Print the contamination check page. Is the image printed correctly? Printing data is incorrect, then check the printing data which the problem generated. Checking the original setting Is the original placed correctly? Set the original correctly.
Page 199: Flows 96 Vertical Blank Line (White Stripes In Paper Transport Direction)
Chapter 1 Troubleshooting Flows 96 Vertical blank line (White stripes in paper transport direction) Random Periodic Mnt01102KA Mnt01103KA 1 - 171 Version 4 2008.12.22...
Page 200 Chapter 1 Troubleshooting Checking the error mode Does the blank line occur when copying? Checking the Vertical blank lines. Print the contamination check page. Does the printout have vertical blank lines (white stripes in the paper feed direction)? Check the print data which the problem generated.
Page 201: Flows 97 Horizontal Band Cross Out (White Stripe In Horizontal Direction)
Chapter 1 Troubleshooting Flows 97 Horizontal band cross out (White stripe in horizontal direction) Random Periodic Mnt01104KA Mnt01105KA 1 - 173 Version 3 2008.06.13...
Page 202 Chapter 1 Troubleshooting Checking the error mode Does the blank line occur when copying? Checking the Horizontal band cross out. Print the contamination check page. Does the printout have blank lines in the horizontal direction? Check the print data which the problem generated.
Page 203 Chapter 1 Troubleshooting Checking after replacing the PHD ASSY Replace the PHD ASSY. (Refer to Removal 3/ Replacement 51.) Is the image printed correctly? Replace the printer. 1 - 175 Version 2 2008.03.31...
Page 204: Flows 98 Vertical Stripes
Chapter 1 Troubleshooting Flows 98 Vertical stripes Random Periodic Mnt01107KA Mnt01106KA 1 - 176 Version 3 2008.06.13...
Page 205 Chapter 1 Troubleshooting Checking the error mode Does the vertical line occur when copying? Checking the Vertical stripes. Print the contamination check page. Does the printout have blank lines in the horizontal direction? Check the print data which Checking the original the problem generated.
Page 206: Flows 99 Horizontal Stripes
Chapter 1 Troubleshooting Flows 99 Horizontal stripes Random Periodic Mnt01109KA Mnt01108KA 1 - 178 Version 3 2008.06.13...
Page 207 Chapter 1 Troubleshooting Checking the error mode Does the horizontal line occur when copying? Checking the Horizontal stripes. Print the contamination check page. Does the printout have horizontal stripes? Check the print data which Checking the original the problem generated. Is the original color clean? Change the original.
Page 208 Chapter 1 Troubleshooting Checking after replacing the PHD ASSY Replace the PHD ASSY. (Refer to Removal 3/ Replacement 51.) Is the image printed correctly? Replace the FUSER ASSY. (Refer to Removal 9/ Replacement 51.) After replacement, be sure to clear the life counter value. (Refer to the Tech Sheet).
Page 209: Flows 100 Partial Deletion
Chapter 1 Troubleshooting Flows 100 Partial Deletion Random Periodic Mnt01110KA Mnt01111KA 1 - 181 Version 3 2008.06.13...
Page 210 Chapter 1 Troubleshooting Checking the printer environment Check that the printer is in a room where air conditioner is operating. If the air conditioner is not operating, turn it on or move the printer to a room with an air conditioner.
Page 211 Chapter 1 Troubleshooting Checking for foreign objects in the paper transfer path Remove any foreign objects in the paper transfer path between the TRANSFER ASSY and the FUSER ASSY. Are parts of images still missing during printing? Checking the belt surface of the TRANSFER ASSY Are there any damages on the belt surface of the TRANSFER...
Page 212: Flows 101 Spots
Chapter 1 Troubleshooting Flows 101 Spots Random Periodic Mnt01113KA Mnt01112KA 1 - 184 Version 3 2008.06.13...
Page 213 Chapter 1 Troubleshooting Checking the error mode Does the spots occur when copying? Checking the Spots. Print the contamination check page. Are there toner spots during printing? Printing data is incorrect, Checking the original then check the printing Is the original color clean? data which the problem generated.
Page 214 Chapter 1 Troubleshooting Checking for foreign objects or toner contamination in the paper transfer path Remove any foreign objects and clean the toner in the paper transfer path between the TRANSFER ASSY and the FUSER ASSY. Are there still toner spots during printing? Checking the belt surface of the TRANSFER ASSY...
Page 215: Flows 102 Afterimage (Ghost)
Chapter 1 Troubleshooting Flows 102 Afterimage (Ghost) Afterimage Mnt01114KA Wsb02020KA 1 - 187 Version 3 2008.06.13...
Page 216 Chapter 1 Troubleshooting Checking the error mode Does the afterimage occur when copying? Checking the original Is the original color clean? Change the original. Checking the Afterimage(Ghost). Print the [Ghost Configuration Chart] in [Chart Print] in [Diagnosis] tab of [Tool Box]. Does an afterimage still appear on the printout? Negative Ghost...
Page 217: Flows 103 Grey Background
Chapter 1 Troubleshooting Flows 103 Grey Background Mnt01115KA 1 - 189 Version 3 2008.06.13...
Page 218 Chapter 1 Troubleshooting Checking the error mode Does the background page occur when copying? Checking the Grey background. Print the Gradation page. Is there grey background during printing? Printing data is incorrect, Checking the original then check the printing Is the original color clean? data which the problem generated.
Page 219: Flows 104 Skew
Chapter 1 Troubleshooting Flows 104 Skew Mnt01116KA 1 - 191 Version 2 2008.03.31...
Page 220 Chapter 1 Troubleshooting Tray is recommended for paper feeding because sheets fed via SSF is prone to skew depending on how the sheet is placed on SSF. Checking the error mode Does the skew occur when copying? Checking the error mode Does the error occur when feeding the original at the ADF? Checking the original setting...
Page 221 Chapter 1 Troubleshooting Checking paper Check that new dry recommended paper which matches printer specifications is being used and replace as necessary. Are images still skewed during printing? Checking the front cover latch and PHD ASSY after installation After opening and closing the front cover, reinstall the PHD ASSY.
Page 222: Flows 105 Paper Damage
Chapter 1 Troubleshooting Flows 105 Paper damage Mnt01117KA 1 - 194 Version 2 2008.03.31...
Page 223 Chapter 1 Troubleshooting Tray is recommended for paper feeding because sheets fed via SSF is prone to skew depending on how the sheet is placed on SSF. Checking the printer environment Check that the printer is in a room where air conditioner is operating. If the air conditioner is not operating, turn it on or move the printer to a room with an air conditioner.
Page 224 Chapter 1 Troubleshooting Checking the front cover latch and check the PHD ASSY and FUSER ASSY installation After opening and closing the front cover, reseat the PHD ASSY and the FUSER ASSY. Warning: Do work only after the FUSER unit has cooled to room temperature. After reseating, is the printout still wrinkled or damaged? Checking the paper feeding tray...
Page 225: Flows 106 Unfusing
Chapter 1 Troubleshooting Flows 106 Unfusing Mnt01118KA Checking paper Check that new dry recommended paper which matches printer specifications is being used and replace as necessary. Are images still not fixed to the printout? Warning: Start the operation after the FUSER ASSY has cooled down.
Page 226: Flows 107 Color Registration (Color Shift)
Chapter 1 Troubleshooting Flows 107 Color registration (Color shift) - Troubleshooting of a control system ABCDEabcde12345 Mnt01119KA 1 - 198 Version 3 2008.06.13...
Page 227 Chapter 1 Troubleshooting Checking the Color registration. Print a Windows test chart after turning the power off and on. Does color shift occur on the printout? Check the print data which the problem generated. Checking paper and front cover latch Check that new dry recommended paper which matches printer specifications is being used and replace...
Page 228 Chapter 1 Troubleshooting Adjusting the color registration manually Uncheck the checkbox of the Auto Registration Adjustments of the [Registration Adjustment] in [Printer Maintenance] tab of [Tool Box]. Adjust the color registration by [Color Registration Adjustment (Lateral)] and/ or [Color Registration Adjustment (Process)] several times.
Page 229 Chapter 1 Troubleshooting - Troubleshooting of a paper feeding system Mnt05100KA Mnt05101KA paper feeding is late. paper feeding is early. Checking after replacing the PHD ASSY Replace the PHD ASSY. (Refer to Removal 3/ Replacement 51.) Does the error appear on the printed material when printing? Checking after replacing the TRANSFER ASSY...
Page 230: Flows 108 Hunting
Chapter 1 Troubleshooting Flows 108 Hunting Mnt01120KA Checking the document Does the document meet the ADF spec? Use the platen mode or change the paper type Checking the ADF Is the ADF closed against platen glass completely? Close the ADF. Checking the installation status Is the printer installed on a flat steady surface?
Page 231: Flows 109 Magnification Incorrect
Chapter 1 Troubleshooting Flows 109 Magnification Incorrect Mnt01121KA Checking the document Does the document meet the ADF spec? Use the platen mode or change the paper type Checking the ADF Is the ADF closed against platen glass completely? Close the ADF. Checking the installation status Is the printer installed on a flat steady surface?
Page 232: Flows 110 Noise :When Power Is Turned On
Chapter 1 Troubleshooting Flows 110 Noise :When power is turned on. Checking the PHD UNIT and the FUSER ASSY installation Reseat the PHD UNIT and the FUSER ASSY. Does the noise arise from the printer when turning on the power? Checking the noise Does the noise arise from the printer?
Page 233: Flows 111 Noise During Standby
Chapter 1 Troubleshooting Flows 111 Noise During standby Does the noise arise after the power is turned OFF and ON? Checking the FAN Does the noise arise from the Fan? Checked by [Digital Output]-[DO-1E] of [IOT Diag] in [Printer Diag] of diagnosis. Replace the PWBA LVPS.
Page 234: Flows 112 Noise During Printing
Chapter 1 Troubleshooting Flows 112 Noise During printing Work before troubleshooting. Check the sealing tape on the PHD ASSY. if there is the sealing tape, remove it. Checking the ADF feeding Does the noise arise from the printer when the original is fed from the ADF? Checking the original Does the original meet the ADF spec.? Change the paper type.
Page 235: Flows 113 Electrical Noise
Chapter 1 Troubleshooting Flows 113 Electrical Noise Checking the external noise Are there any other electrical appliances within 3 meters form the printer, such as generators, radio and appliances with motors? Either turn off the other electrical appliances, or relocate the printer at least 6 meters away from other appliances.
Page 236: Flows 114 Ac
Chapter 1 Troubleshooting Flows 114 AC Checking the printer Does the motor noise arise when turning off and on the power? During this test, close the COVER ASSY FRONT. Checking the outlet and power cord Plug the power cord into another outlet.
Page 237: Flows 115 Dc
Chapter 1 Troubleshooting Flows 115 DC Checking the printer Does the motor noise arise when turning off and on the power? During this test, close the COVER ASSY FRONT. Go to FIP-AC. Checking the CONSOLE ASSY PANEL Are characters displayed on the LCD of the CONSOL ASSY PANEL? Checking after replacing the CONSOLE PANEL...
Page 238: Flows 116 Multiple Feed
Chapter 1 Troubleshooting Flows 116 Multiple Feed Check that new dry recommended paper which matches printer specifications is being used and replace as necessary. Does multi feed occur when printing? Checking the ROLL ASSY FEED and SEPARATOR ROLLER ASSEMBLY for rotation Does the ROLL ASSY FEED and SEPARATOR ROLLER ASSEMBLY...
Page 239: Flows 117 Copy Error
Chapter 1 Troubleshooting Flows 117 Copy Error Problem: Though the document is set on the ADF, it is copied via the Platen. Check that the ADF cover is closed and the document is fully inserted into the ADF. Does the error still occur when copying? Replace the IIT ASSY SUB.
Page 240: Flows 118 Control Panel Freezes
24/Replacement 36.) Updating the firmware to the latest version. Download the latest version of the firmware from the DELL Support Website, and execute the update. NOTE: Before updating the firmware to the latest version, reset the error following the steps of procedure described below.
Page 241 Chapter 1 Troubleshooting Reference_1:Changing the IP address 1) Remove the network cable, and power off the printer and then on 2) Change the IP address on the Control Panel. 3) Plug the network cable back into the printer, and then turn the power on. 4) On the Control Panel, open [Admin] >...
Page 242: Flows 119 Freezes With "Printing
Chapter 1 Troubleshooting Flows 119 Freezes with "Printing..." during Fax Reception Problem: The message "Printing..." appears on the Control Panel and the printer freezes during fax reception. Also occurs when the printer is powered off and then on. Checking Discard Size under Fax Setting Is the Discard Size option set to ON? On the Control Panel, open [Admin...
Page 243: Troubleshooting For The Repair Center
Chapter 1 Troubleshooting Troubleshooting for the repair center FIP-1. 1 001-360 Restart Printer Remedy Step Check Possible causative parts: FAN (PL10.6.17) PWBA LVPS (PL10.6.16) PWBA MCU (PL10.7.7) HARN ASSY LVPS (PL10.8.3) Does the error still occur when the power is turned OFF and Go to step 2.
Page 244 Chapter 1 Troubleshooting Remedy Step Check Checking the power to the FAN Disconnect J503 from the PWBA LVPS. Is the voltage across P503-1pin <=> ground on the PWBA LVPS, about +24 VDC when the interlock switch (HARN ASSY INTERLOCK) is pushed? Replace the FAN.
Page 245: Fip-1. 2 Mcu Firmware Error 003-340
Chapter 1 Troubleshooting FIP-1. 2 MCU Firmware Error 003-340 Remedy Step Check Possible causative parts: PWBA MCU (PL10.7.7) Does the error still occur after several ON/OFF procedures Go to step 2. End of work. *1 of the power? Upgrade the Checking the firmware version Go to step 3.
Page 246: Fip-1. 3 Nvm Error 003-356 ............................................................................................................... 1
Chapter 1 Troubleshooting FIP-1. 3 NVM Error 003-356 If the error occurred after replacing the PWBA MCU, transfer the internal data of the old PWBA MCU to a new one. Remedy Step Check Possible causative parts: PHD ASSY (PL4.1.21) TONER CARTRIDGE (K) (PL5.1.21) TONER CARTRIDGE (C) (PL5.1.22) TONER CARTRIDGE (M) (PL5.1.23) TONER CARTRIDGE (Y) (PL5.1.24)
Page 247 Chapter 1 Troubleshooting Remedy Step Check Checking the HARN ASSY TONER CRUM for continuity Disconnect J311 from the Toner CRUM (Y). Disconnect J312 from the Toner CRUM (M). Disconnect J313 from the Toner CRUM (C). Disconnect J314 from the Toner CRUM (K). Disconnect J31 from the PWBA MCU.
Page 248: Fip-1. 4 Paper Jam 005-110/005-121 / Job Was Finished 005-124
Chapter 1 Troubleshooting FIP-1. 4 Paper Jam 005-110/005-121 / Job was Finished 005-124 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) ADF ASSY (PL10.10.1) KIT ROLL FEED (PL10.10.97) Use the platen Checking the document Go to step 2. mode or change Does the document meet the ADF SPEC? the paper type.
Page 249: Fip-1. 5 Cover Open 005-301
Chapter 1 Troubleshooting FIP-1. 5 Cover Open 005-301 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) ADF ASSY (PL10.10.1) Checking the ADF COVER Close the ADF Go to step 2. Is the ADF COVER completely closed? COVER. Checking the ADF COVER Replace the ADF Go to step 3.
Page 250: Fip-1. 6 Laser Error 006-370
Chapter 1 Troubleshooting FIP-1. 6 Laser Error 006-370 Remedy Step Check Possible causative parts: ROS ASSY (PL4.1.1) HARN ASSY ROS RE (PL4.1.22) HARN ASSY ROS VIDEO (PL4.1.23) PWBA MCU (PL10.7.7) Does the error still occur when the power is turned OFF and Go to step 2.
Page 251: Fip-1. 7 007-340 Restart Printer
Chapter 1 Troubleshooting FIP-1. 7 007-340 Restart Printer Remedy Step Check Possible causative parts: DRIVE ASSY MAIN (PL7.1.2) PWBA MCU (PL10.7.7) HARN ASSY MAIN MOT (PL10.8.7) Does the error occur when the power is turned OFF and Go to step 2. End of work.
Page 252: Fip-1. 8 007-341 Restart Printer
Chapter 1 Troubleshooting FIP-1. 8 007-341 Restart Printer Remedy Step Check Possible causative parts: DRIVE ASSY SUB (PL7.1.1) PWBA MCU (PL10.7.7) HARN ASSY SUB MOT (PL10.8.8) Does the error still occur when the power is turned OFF and Go to step 2. End of work.
Page 253: Fip-1. 9 007-371 Restart Printer
Chapter 1 Troubleshooting FIP-1. 9 007-371 Restart Printer Remedy Step Check Possible causative parts: DRIVE ASSY PH (PL7.1.4) PWBA MCU (PL10.7.7) HARN ASSY KSNR REGCL (PL10.8.9) Does the error still occur when the power is turned OFF and Go to step 2. End of work.
Page 254 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors of the K Mode Sensor in the DRIVE ASSY PH for connection Check the connections between the PWBA MCU and K Mode Sensor. Are P/J26 and P/J261 connected correctly? Reconnect the connector(s) P/ Go to step 11.
Page 255: Fip-1. 10 Ctd Sensor Error 009-340 (Y)
Chapter 1 Troubleshooting FIP-1. 10 CTD Sensor Error 009-340 (Y) Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) DISPENSER ASSY (PL5.1.1) FRAME ASSY MOT (PL5.1.2) MOTOR ASSY DISP (PL5.1.3) TONER CARTRIDGE (Y) (PL5.1.24) HARN ASSY TNR MOT (PL5.1.25) TRANSFER ASSY (PL6.1.7) PWBA MCU (PL10.7.7) Checking the protection sheet staying Is there the protection sheet on the PHD UNIT?
Page 256 Chapter 1 Troubleshooting Remedy Step Check Checking the TNR (Y) MOT (MOTOR ASSY DISP) for rotation Does the TNR (Y) MOT (MOTOR ASSY DISP) function normally? Go to step 6. Go to step 7. Checked by [Digital Output]-[DO-21] of [IOT Diag] in [Printer Diag] of diagnosis.
Page 257 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the TONER CARTRIDGE (Y) Replace the TONER CARTRIDGE (Y), and check that the lock key is in the lock position. (Refer to Removal 7/ Go to step 13. End of work. Replacement 53.) Does the error still occur when the power is turned OFF and Checking after replacing the PHD UNIT...
Page 258: Fip-1. 11 Ctd Sensor Error 009-340 (M)
Chapter 1 Troubleshooting FIP-1. 11 CTD Sensor Error 009-340 (M) Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) DISPENSER ASSY (PL5.1.1) FRAME ASSY MOT (PL5.1.2) MOTOR ASSY DISP (PL5.1.3) TONER CARTRIDGE (M) (PL5.1.23) HARN ASSY TNR MOT (PL5.1.25) TRANSFER ASSY (PL6.1.7) PWBA MCU (PL10.7.7) Checking the protection sheet staying Is there the protection sheet on the PHD UNIT?
Page 259 Chapter 1 Troubleshooting Remedy Step Check Checking the TNR (M) MOT (MOTOR ASSY DISP) for rotation Does the TNR (M) MOT (MOTOR ASSY DISP) function normally? Go to step 6. Go to step 7. Checked by [Digital Output]-[DO-23] of [IOT Diag] in [Printer Diag] of diagnosis.
Page 260 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the TONER CARTRIDGE (M) Replace the TONER CARTRIDGE (M), and check that the lock key is in the lock position. (Refer to Removal 7/ Go to step 13. End of work. Replacement 53.) Does the error still occur when the power is turned OFF and Checking after replacing the PHD UNIT...
Page 261: Fip-1. 12 Ctd Sensor Error 009-340 (C)
Chapter 1 Troubleshooting FIP-1. 12 CTD Sensor Error 009-340 (C) Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) DISPENSER ASSY (PL5.1.1) FRAME ASSY MOT (PL5.1.2) MOTOR ASSY DISP (PL5.1.3) TONER CARTRIDGE (C) (PL5.1.22) HARN ASSY TNR MOT (PL5.1.25) TRANSFER ASSY (PL6.1.7) PWBA MCU (PL10.7.7) Checking the protection sheet staying Is there the protection sheet on the PHD UNIT?
Page 262 Chapter 1 Troubleshooting Remedy Step Check Checking the TNR (C) MOT (MOTOR ASSY DISP) for rotation Does the TNR (C) MOT (MOTOR ASSY DISP) function normally? Go to step 6. Go to step 7. Checked by [Digital Output]-[DO-25] of [IOT Diag] in [Printer Diag] of diagnosis.
Page 263 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the TONER CARTRIDGE (C) Replace the TONER CARTRIDGE (C), and check that the lock key is in the lock position. (Refer to Removal 7/ Go to step 13. End of work. Replacement 53.) Does the error still occur when the power is turned OFF and Checking after replacing the PHD UNIT...
Page 264: Fip-1. 13 Ctd Sensor Error 009-340 (K)
Chapter 1 Troubleshooting FIP-1. 13 CTD Sensor Error 009-340 (K) Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) DISPENSER ASSY (PL5.1.1) FRAME ASSY MOT (PL5.1.2) MOTOR ASSY DISP (PL5.1.3) TONER CARTRIDGE (K) (PL5.1.21) HARN ASSY TNR MOT (PL5.1.25) TRANSFER ASSY (PL6.1.7) PWBA MCU (PL10.7.7) Checking the protection sheet staying Is there the protection sheet on the PHD UNIT?
Page 265 Chapter 1 Troubleshooting Remedy Step Check Checking the TNR (K) MOT (MOTOR ASSY DISP) for rotation Does the TNR (K) MOT (MOTOR ASSY DISP) function normally? Go to step 6. Go to step 7. Checked by [Digital Output]-[DO-27] of [IOT Diag] in [Printer Diag] of diagnosis.
Page 266 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the TONER CARTRIDGE (K) Replace the TONER CARTRIDGE (K), and check that the lock key is in the lock position. (Refer to Removal 7/ Go to step 13. End of work. Replacement 53.) Does the error still occur when the power is turned OFF and Checking after replacing the PHD UNIT...
Page 267: Fip-1. 14 010-317 Reseat Fuser
Chapter 1 Troubleshooting FIP-1. 14 010-317 Reseat Fuser Remedy Step Check Possible causative parts: FUSER ASSY (PL6.1.1) PWBA MCU (PL10.7.7) HARN ASSY FUSER (PL10.8.6) Checking after reseating the FUSER ASSY Reseat the FUSER ASSY. Warning: Start the operation after the FUSER ASSY has Go to step 2.
Page 268 Chapter 1 Troubleshooting Remedy Step Check Checking the resistances of Temp. Sensor in the FUSER ASSY Remove the FUSER ASSY. Warning: Start the operation after the FUSER ASSY has cooled down. Check the resistances across the following pins of the removed FUSER ASSY.
Page 269: Fip-1. 15 Replace Fuser Now 010-351/010-421
Chapter 1 Troubleshooting FIP-1. 15 Replace Fuser Now 010-351/010-421 Remedy Step Check Possible causative parts: FUSER ASSY (PL6.1.1) PWBA MCU (PL10.7.7) Replace the FUSER ASSY. (Refer to Removal Checking the life counter value of the FUSER ASSY 9/ Replacement Go to step 2. Does the life counter value show the near of the end? 51.) After replacement, be...
Page 270: Fip-1. 16 Env. Sensor Error 010-354
Chapter 1 Troubleshooting FIP-1. 16 Env. Sensor Error 010-354 Remedy Step Check Possible causative parts: SENSOR HUM (PL10.4.20) HARN ASSY HUM (PL10.4.21) PWBA MCU (PL10.7.7) Does the error still occur when the power is turned OFF and Go to step 2. End of work.
Page 271: Fip-1. 17 Fuser Error 010-377
Chapter 1 Troubleshooting FIP-1. 17 Fuser Error 010-377 Remedy Step Check Possible causative parts: FUSER ASSY (PL6.1.1) PWBA MCU (PL10.7.7) HARN ASSY LVPS (PL10.8.3) HARN ASSY FUSER (PL10.8.6) Does the error still occur when the power is turned OFF and Go to step 2.
Page 272 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the FUSER ASSY Replace the FUSER ASSY. (Refer to Removal 9/ Replace the Replacement 51.) PWBA MCU. Warning: Start the operation after the FUSER ASSY has (Refer to Removal cooled down. End of work.
Page 273: Fip-1
Checking the error code. Go to step 2. Go to step 3. Error code is 016-317 or 016-340? Download the latest version of the firmware from the Dell Replace the support website, and update the firmware with "F/W PWBA CONT Download DL Mode".
Page 274: Fip-1. 19 016-316/016-318 Reseat Memory
Chapter 1 Troubleshooting FIP-1. 19 016-316/016-318 Reseat Memory Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Memory Card (Option) Replace to the Is the customer using the recommended memory card? Go to step 2. recommended memory card. Checking the Memory Card installation. Reseat the Memory Card.
Page 275: Fip-1. 20 016-370 Restart Printer
Does the error still occur when the power is turned off and Go to step 2. End of work. Download the latest version of the firmware from the Dell support website, and update the firmware with "F/W Download DL Mode". (Refer to Refernce_1.) Go to step 3.
Page 276 Chapter 1 Troubleshooting While the firmware download is being executed, the printer displays a message "Writing...USB F/W" and the computer displays a progress bar and may be restarted during the downloading process. Never power off the printer or the computer until the downloading process completes, and never interrupt the downloading process.
Page 277: Protection Error 016-391 ..................................................................................................... 1
Does the error still occur when the power is turned OFF and Checking re-downloading the correct file for 2135c Replace the Re-download the correct file from Dell web site. PWBA CONT End of work. Does the error still occur when the power is turned OFF and AIO.
Page 278: Network Error 016-786 / Network Not Ready 016-790/016-794.......................................... 1
Chapter 1 Troubleshooting FIP-1. 22 SMTP Error 016-503/016-764 / POP Error 016-504 / POP login Error 016-505 / SMTP Login Error 016-506/016-507 / Address Error 016-767 / From Address Error 016-768 / Network Error 016-786 / Network Not Ready 016-790/016-794 Remedy Step Check...
Page 279: Fip-1. 23 Memory Full 016-700
Chapter 1 Troubleshooting FIP-1. 23 Memory Full 016-700 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking optional memory. Go to step 5. Go to step 2. Is the optional memory module installed? Checking after changing the printer driver settings. In the printer driver dialog box, set Print Mode to "High Go to step 3.
Page 280: Fip-1. 24 Pcl Request 016-720
Chapter 1 Troubleshooting FIP-1. 24 PCL Request 016-720 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the printing job Print the small size file (like a Windows test print). Go to step 2. End of work. Does the error still occur when printing? Replace the Checking after reseating the PWBA CONT AIO PWBA CONT...
Page 281: Fip-1. 25 Invalid User 016-757
Chapter 1 Troubleshooting FIP-1. 25 Invalid User 016-757 Remedy Step Check Possible causative parts: Please request the registration to Checking your account registration Go to step 3. your system Is your account registered in your network? administrator, then go to step 2. Does the error still occur when printing? Go to step 3.
Page 282: Fip-1. 26 Disabled Func 016-758
Chapter 1 Troubleshooting FIP-1. 26 Disabled Func 016-758 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Turn ON the Checking the power of the printer power of the Go to step 3. Is the power of the printer turned ON? printer, and go to step 2.
Page 283: Fip-1. 27 Reached Limits 016-759
Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Check the [Dell ColorTrack] setting Reset to 50 or less Does the value of [User Registration] exceed the limitation? Go to step 3. and go to step 2. Maximum user is 50.
Page 284: Fip-1. 28 Invalid Job 016-799
Chapter 1 Troubleshooting FIP-1. 28 Invalid Job 016-799 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Use the paper that Checking the paper size meets the Go to step 3. Does the paper size in use meet the specifications? specifications, then go to step 2.
Page 285: Fip-1. 29 Memory Full 016-980
Chapter 1 Troubleshooting FIP-1. 29 Memory Full 016-980 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the file data in the printer Print or clear the stored files and data at the printer memory. Go to step 2. End of work.
Page 286: Fip-1. 30 Collate Full 016-981
Chapter 1 Troubleshooting FIP-1. 30 Collate Full 016-981 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Does the error still occur when the power is turned off and Go to step 2. End of work. Checking the printer memory size Does the error occur when printing with the Memory Card Go to step 3.
Page 287: Restart Printer ....................................................................................................... 1
Chapter 1 Troubleshooting FIP-1. 31 File size limits 016-986 / H/W Error 017-971/017-972/017-973/017-974 / File Error 017-975/017-976/017-977/017-978/017-979/017-986/017-987/017-989/ 033-502/035-779 / Report error 017-980 / Memory Full 033-787 / Cancel 033- 789/033-790/033-791 / 116-396/116-397/116-398/116-987/117-314/117-315/ 117-322/117-328/117-335/117-336/117-337/117-340/117-348/117-349/117-350/ 117-362/117-363/133-231/133-234/133-235 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the PWBA CONT AIO Turn off and on the power.
Page 288: Accumulation Limit 033-795 ................................................................................................ 1
Chapter 1 Troubleshooting FIP-1. 32 Memory Full 017-970/033-503/033-788 / Communication 033-513 / Accumula- tion Limit 033-795 The [033-795] error occurs when the sheet count of a single fax transmission exceeds 75. To send more than 75 sheets at a time, divide the documents in blocks. Remedy Step Check...
Page 289: Fip-1. 33 Pcscan Time Out 017-988
End of work. Does the error still occur when scanning? Is the scanner driver installed? Check the [Dell MFP Laser 2135cn scanner] icon in the [Scanners and Cameras] of the [Printers and Other Hardware] of the [Control Panel]. Install the driver Check the following items, before checking the driver Go to step 3.
Page 290 Is the selecting of software correct? scanning. If the Checked by the following procedures. message [Select 1) Select the [Dell MFP Laser 2135cn scanner] in the the program to [Scanners and Cameras] of the [Printers and Other launch for this...
Page 291: Fip-1. 34 Download Mode Send Fw Data 024-360
End of work. Does the error still occur when turning off the power? Checking the MCU firmware Re-download the Go to step 3. Is the download firmware the 2135cn? correct firmware. Replace the Checking after replacing the PWBA MCU PWBA CONT Replace the PWBA MCU.
Page 292: Fip-1. 35 024-362 Restart Printer
Chapter 1 Troubleshooting FIP-1. 35 024-362 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) End of work., if the Checking the error error occurs Does the error still occur when turning off and on the Go to step 2. again, go to step power? Checking the PWBA CONT AIO installation...
Page 293: Fip-1. 36 Load Tray 1 024-910
Chapter 1 Troubleshooting FIP-1. 36 Load Tray 1 024-910 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) PWBA MCU (PL10.7.7) Use the paper that Checking the paper size meets the Go to step 3. Does the using paper size meet the specification? specifications, then go to step 2.
Page 294: Fip-1. 37 Load Ssf 024-914
Chapter 1 Troubleshooting FIP-1. 37 Load SSF 024-914 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) PWBA MCU (PL10.7.7) Use the paper that Checking the paper size meets the Go to step 3. Does the using paper size meet the specification? specifications, then go to step 2.
Page 295: Fip-1. 38 Load Tray 1 024-965 / Illegal Settings
Chapter 1 Troubleshooting FIP-1. 38 Load Tray 1 024-965 / Illegal Settings Remedy Step Check Possible causative parts: SENSOR PHOTO (PL3.2.13) ACTUATOR NO PAPER (PL3.2.19) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) Checking the paper for loading and setting Check that the loaded paper meets the print job.
Page 296 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the power to the SENSOR PHOTO PWBA MCU. Disconnect J23 from the PWBA MCU. Go to step 7. (Refer to Removal Is the voltage across P23-9pin <=> ground on the PWBA 31/ Replacement MCU, about +3.3 VDC? 29.)
Page 297: Fip-1. 39 Load Ssf 024-969 / 075-923 Reseat Paper
Chapter 1 Troubleshooting FIP-1. 39 Load SSF 024-969 / 075-923 Reseat paper Remedy Step Check Possible causative parts: SENSOR PHOTO (PL3.2.13) ACTUATOR SSI (PL3.2.14) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) Checking the paper for loading and setting Check that the loaded paper meets the print job. Check that the paper setting to require the print job meets Go to step 2.
Page 298 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the power to the SENSOR PHOTO PWBA MCU. Disconnect J23 from the PWBA MCU. Go to step 10. (Refer to Removal Is the voltage across P23-6pin <=> ground on the PWBA 31/ Replacement MCU, about +3.3 VDC? 29.)
Page 299: Fip-1. 40 Smb Login Error 031-521/031-522
Chapter 1 Troubleshooting FIP-1. 40 SMB Login Error 031-521/031-522 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the customer operation Try the login Did the customer input the login name and the password Go to step 2. again.
Page 300: Fip-1. 41 Smb Error 031-523/031-528 / Dns Error 031-526
Chapter 1 Troubleshooting FIP-1. 41 SMB Error 031-523/031-528 / DNS Error 031-526 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the sharing folder Rename the Go to step 2. Is the sharing folder name correct? sharing folder. Checking the server setting Rename the Is the [Share Name] of the [Server Address] tab in the...
Page 301: Fip-1. 42 Smb Login Error 031-524 ................................................................................................... 1
Chapter 1 Troubleshooting FIP-1. 42 SMB Login Error 031-524 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the access limitation Ask to the system Go to step 2. Does the system administrator set the access limit number? administrator.
Page 302: Fip-1. 43 Smb Error 031-525
Chapter 1 Troubleshooting FIP-1. 43 SMB Error 031-525 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Replace to the Checking the client PC Go to step 2. Windows 2000 or Is the client PC the Windows 2000 or later? later PC.
Page 303: Smb List Error 031-531 / Smb Error
Chapter 1 Troubleshooting FIP-1. 44 SMB Login Error 031-529/031-541/031-546/031-547 / SMB Path Error 031-530 / SMB List Error 031-531 / SMB Error 031-532/031-533/031-534/031-535/031-536 / FTP Error 031-576/031-580/031-581/031-582/031-584/031-585/031-587/031- 588 / FTP Login Error 031-578 / FTP Path Error 031-579 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6)
Page 304: Restart Printer............................................... 1
Chapter 1 Troubleshooting FIP-1. 45 Communication 033-500 / Codec Error 033-514/033-515/033-516/033-765/033- 766/033-767 / Buffer 033-774/033-776/033-785 / 117-310/117-311/117-312/133- 236/133-237/133-238/133-239/133-240/133-241/133-242/133-243/133-244/133- 246/133-247/133-248/133-249/133-251/133-252/133-253/133-259/133-260/133- 261/133-269/133-271/133-272/133-273/133-274/133-275/133-276/133-277/133- 278/133-279/133-280/133-281/133-282/133-283/133-286/133-287/133-288/133- 289/133-290 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the PWBA CONT AIO Turn off and on the power. Go to step 2.
Page 305: Fip-1. 46 Codec Error 033-501 / Communication 033-763
Chapter 1 Troubleshooting FIP-1. 46 Codec Error 033-501 / Communication 033-763 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) IIT ASSY SUB (PL10.9.2) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when faxing? Checking the firmware Click the [Updater] of the [Quick Launch Utility] on your PC.
Page 306: Fip-1. 47 Codec Error 033-510/033-520/033-521/033-522/033-523/033-524/033-525/033
Download the Is the firmware the current version? Go to step 3. firmware from the Checked by [System Setting] of the [Reports] on the DELL web site. [Setup]. Replace the Checking the printer setting PWBA CONT Set the [G3M RX Enter the [Fax/Scanner Diag] of the Diagnosis.
Page 307: Fip-1. 48 Communication
Chapter 1 Troubleshooting FIP-1. 48 Communication 033-511/033-782/033-799/034-508/035-702/035-704/035-705/ 035-708/035-709/035-710/035-716/035-717/035-728/035-729/035-737/035-739/ 035-740/035-742 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) PWBA FAX (PL10.6.9) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when faxing? Checking the telephone line connection Reconnect the telephone line connector.
Page 308: Fip-1. 49 Communication
Chapter 1 Troubleshooting FIP-1. 49 Communication 033-512/033-753/033-754/033-755/033-756/033-757/033-758/ 033-759/033-760/033-761/035-706/035-792 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when faxing? Checking the telephone line connection Reconnect the telephone line connector.
Page 309: Fip-1. 50 Password Error 033-517
Chapter 1 Troubleshooting FIP-1. 50 Password Error 033-517 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when faxing? Checking the password Set the correct Go to step 3.
Page 310: Fip-1. 51 Communication 033-751/033-764/035-730 / 133-254 Restart Printer
Chapter 1 Troubleshooting FIP-1. 51 Communication 033-751/033-764/035-730 / 133-254 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) PWBA FAX (PL10.6.9) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when faxing? Checking the firmware Click the [Updater] of the [Quick Launch Utility] on your PC.
Page 311: Fip-1. 52 Busy 033-752 / Invalid Data 034-799 / No Dial Tone 035-746
Chapter 1 Troubleshooting FIP-1. 52 Busy 033-752 / Invalid Data 034-799 / No Dial Tone 035-746 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Does the error still occur when turning off and on the Go to step 2.
Page 312: Fip-1. 53 Communication 033-762
Chapter 1 Troubleshooting FIP-1. 53 Communication 033-762 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when receiving the fax? Checking the firmware Click the [Updater] of the [Quick Launch Utility] on your PC.
Page 313: Fip-1. 54 Buffer 033-775/033-777/033-784
Chapter 1 Troubleshooting FIP-1. 54 Buffer 033-775/033-777/033-784 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the PWBA CONT AIO Turn off and on the power. Go to step 2. End of work. Does the error still occur when receiving fax? Replace the Checking the firmware PWBA CONT...
Page 314: Fip-1. 55 Communication 034-515 / No Answer 035-718 / 134-211 Restart Printer
Chapter 1 Troubleshooting FIP-1. 55 Communication 034-515 / No Answer 035-718 / 134-211 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) PWBA FAX (PL10.6.9) Checking the PWBA CONT AIO Turn off and on the power. Go to step 2. End of work.
Page 315: Fip-1. 56 No Answer 035-701 / Communication 035-720 / Busy 035-781
Chapter 1 Troubleshooting FIP-1. 56 No Answer 035-701 / Communication 035-720 / Busy 035-781 Remedy Step Check Possible causative parts: CONSOLE ASSY PANEL (PL10.2.2) PWBA CONT AIO (PL10.6.6) Checking the PWBA CONT AIO Turn off and on the power. Go to step 2. End of work.
Page 316: Fip-1. 57 062-311/062-321/062-360/062-371/117-352 Restart Printer
Chapter 1 Troubleshooting FIP-1. 57 062-311/062-321/062-360/062-371/117-352 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) IIT ASSY SUB (PL10.9.2) Checking the error Does the error still occur when turning off and on the Go to step 2. End of work.
Page 317: Fip-1. 58 062-320 Restart Printer / Memory Full 062-324
Chapter 1 Troubleshooting FIP-1. 58 062-320 Restart Printer / Memory Full 062-324 Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) IIT ASSY SUB (PL10.9.2) Checking the error Go to step 2. End of work. Does the error still occur when scanning? Checking the connector connection Reseat the connectors (P/J 1001 and 1002) on the PWBA Go to step 3.
Page 318: Fip-1. 59 062-322/062-393 Restart Printer
Chapter 1 Troubleshooting FIP-1. 59 062-322/062-393 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Does the error still occur when turning off and on the Go to step 2. End of work. power? Replace the Checking the connector connection PWBA CONT...
Page 319: Fip-1. 60 062-323 Restart Printer
Chapter 1 Troubleshooting FIP-1. 60 062-323 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Wait for five seconds and turn ON the power after the power Go to step 2. End of work. is turned OFF.
Page 320: Fip-1. 61 Confirm 062-790
Chapter 1 Troubleshooting FIP-1. 61 Confirm 062-790 Remedy Step Check Possible causative parts: PWBA CONT AIO(PL10.6.6) Checking the error Does the error message disappear within 70 seconds Go to step 2. Go to step 4. automatically, or disappear after pressing the " " key? Checking the error Does the error message still occur when copying, scanning, Go to step 3.
Page 321: Fip-1. 62 Paper Jam 071-100/077-102
Chapter 1 Troubleshooting FIP-1. 62 Paper Jam 071-100/077-102 Remedy Step Check Possible causative parts: CASSETTE ASSY 250 (PL2.1.1) SEPARATOR ROLLER ASSEMBLY (PL2.1.5) CLUTCH ASSY DRV (PL3.1.1) SOLENOID FEED (PL3.1.11) ROLL ASSY FEED (PL3.2.4) ACTUATOR REGI ROLL (PL3.2.8) ACTUATOR REGI IN (PL3.2.11) SENSOR PHOTO (PL3.2.13) DRIVE ASSY MAIN (PL7.1.2) DRIVE ASSY PH (PL7.1.4)
Page 322 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the SEPARATOR ROLLER ASSEMBLY on the SEPARATOR Tray 1 for shape and rotation ROLLER Pull the Tray 1 out from the printer. Go to step 10. ASSEMBLY. Is the SEPARATOR ROLLER ASSEMBLY not contaminated (Refer to Removal and/or damaged, and rotated smoothly? 2/ Replacement...
Page 323 Chapter 1 Troubleshooting Remedy Step Check Checking the ACTUATOR REGI ROLL for shape and Replace the Reseat the operation PWBA MCU. ACTUATOR REGI Remove the CHUTE LOW (PL3.2.27) once to check the (Refer to Removal ROLL. If broken or shape and operation. 31/ Replacement deformed, replace Are the shape and operation of the ACTUATOR REGI...
Page 324 Chapter 1 Troubleshooting Remedy Step Check Replace the Replace the Checking the SOLENOID FEED for resistance PWBA MCU. SOLENOID Disconnect P/J231 of the SOLENOID FEED. (Refer to Removal FEED. (Refer to Is the resistance across J231-1 and J231-2 about 96 ohm? 31/ Replacement Removal 36/ 29.)
Page 325 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors of the CLUTCH ASSY DRV (Regi Clutch) for connection Check the connections between the PWBA MCU and CLUTCH ASSY DRV. Are P/J26 and P/J262 connected correctly? Reconnect the connector(s) P/ Go to step 30. J26 and/or P/J262 correctly.
Page 326: Fip-1. 63 Insert Output 071-920 / 071-921
Chapter 1 Troubleshooting FIP-1. 63 Insert Output 071-920 / 071-921 Remedy Step Check Possible causative parts: No Paper Sensor (PL3.2.13) HARN ASSY L SIDE (PL10.4.18) PWBA MCU(PL10.7.7) Checking the operation Insert the paper Did you insert the paper into the paper cassette at side 2 Go to step 2.
Page 327: Fip-1. 64 Paper Jam 075-100............................................................................................................. 1
Chapter 1 Troubleshooting FIP-1. 64 Paper Jam 075-100 Remedy Step Check Possible causative parts: CLUTCH ASSY DRV (PL3.1.1) ACTUATOR REGI ROLL (PL3.2.8) SENSOR PHOTO (PL3.2.13) ACTUATOR SSI (PL3.2.14) DRIVE ASSY MAIN (PL7.1.2) DRIVE ASSY PH (PL7.1.4) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) HARN ASSY MAIN MOT (PL10.8.7) HARN ASSY KSNR REGCL (PL10.8.9)
Page 328 Chapter 1 Troubleshooting Remedy Step Check Reseat the Checking the ACTUATOR SSI for shape and operation ACTUATOR SSI. Remove the CHUTE LOW (PL3.2.27) once to check the If broken or operation. Go to step 13. damaged, replace Are the shape and operation of the ACTUATOR SSI the ACTUATOR normal? SSI.
Page 329 Chapter 1 Troubleshooting Remedy Step Check Checking the HARN ASSY L SIDE for continuity Replace the Disconnect J23 from the PWBA MCU. Go to step 20. HARN ASSY L Disconnect J233 from the SENSOR PHOTO. SIDE. Is each cable of J23 <=> J233 continuous? Replace the Checking the power to the SENSOR PHOTO PWBA MCU.
Page 330 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors of the CLUTCH ASSY DRV (Regi Clutch) for connection Check the connections between the PWBA MCU and CLUTCH ASSY DRV. Are P/J26 and P/J262 connected correctly? Reconnect the connector(s) P/ Go to step 27. J26 and/or P/J262 correctly.
Page 331: Fip-1. 65 Paper Jam 075-101............................................................................................................. 1
Chapter 1 Troubleshooting FIP-1. 65 Paper Jam 075-101 Remedy Step Check Possible causative parts: SENSOR PHOTO (PL3.2.13) HARNESS ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) After print Checking the customer operation completion, insert Go to step 2. Did the customer insert the paper to the SSF during print? the paper to the SSF.
Page 332: Fip-1. 66 Paper Jam 075-102............................................................................................................. 1
Chapter 1 Troubleshooting FIP-1. 66 Paper Jam 075-102 Remedy Step Check Possible causative parts: ROLL ASSY REGI (PL3.2.9) ROLL REGI METAL (PL3.2.10) SENSOR PHOTO (PL3.2.13) ACTUATOR SSI (PL3.2.14) SPRING REGI R M (PL3.2.24) SPRING REGI L M (PL3.2.29) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) Was a paper pulled out from SSF forcibly? Go to step 2.
Page 333 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors of the SENSOR PHOTO (SSF No Paper Sensor) for connection Check the connections between the PWBA MCU and SENSOR PHOTO. Are P/J23 and P/J233 connected correctly? Reconnect the connector(s) P/ Go to step 10. J23 and/or P/J233 correctly, then go to step 9.
Page 334: Fip-1. 67 Insert Output 075-920 / 075-921 ......................................................................................... 1
Chapter 1 Troubleshooting FIP-1. 67 Insert Output 075-920 / 075-921 Remedy Step Check Possible causative parts: No Paper Sensor (PL3.2.13) HARN ASSY L SIDE (PL10.4.18) PWBA MCU(PL10.7.7) Checking the operation Insert the paper Go to step 2. Did you insert the paper into the SSF at side 2 printing? into the SSF.
Page 335: Fip-1. 68 Paper Jam 077-100/077-101 .............................................................................................. 1
Chapter 1 Troubleshooting FIP-1. 68 Paper Jam 077-100/077-101 Remedy Step Check Possible causative parts: ACTUATOR REGI IN (PL3.2.11) SENSOR PHOTO (PL3.2.13) HARN ASSY L SIDE (PL10.4.18) PWBA MCU(PL10.7.7) Checking the error Replace to known good paper. Go to step 2. End of work.
Page 336 Chapter 1 Troubleshooting Remedy Step Check Checking the HARN ASSY L SIDE for continuity Replace the Disconnect J23 from the PWBA MCU. Go to step 8. HARN ASSY L Disconnect J232 from the SENSOR PHOTO. SIDE. Is each cable of J23 <=> J232 continuous? Replace the Checking the power to the SENSOR PHOTO PWBA MCU.
Page 337: Fip-1. 69 Paper Jam 077-103/077-104/077-105 ................................................................................ 1
Chapter 1 Troubleshooting FIP-1. 69 Paper Jam 077-103/077-104/077-105 Remedy Step Check Possible causative parts: FUSER ASSY (PL6.1.1) PWBA MCU (PL10.7.7) HARN ASSY FUSER (PL10.8.6) Checking the error Replace to known good paper. Go to step 2. End of work. Does the error still occur when printing? Checking the Exit Sensor for operation Does the number on the screen increase by one, when the actuator of the Exit Sensor in the FUSER ASSY is...
Page 338 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the Regi Clutch PWBA MCU. Does the clutch noise occur? Replace the (Refer to Removal Checked by [REGI CLUTCH Operation Check] of the printer. 31/ Replacement [Diagnosis] tab in the [Tool Box]. 29.) 1 - 310 Version 1 2008.02.01...
Page 339: Fip-1. 70 Close Front Cover 077-300................................................................................................. 1
Chapter 1 Troubleshooting FIP-1. 70 Close Front Cover 077-300 Remedy Step Check Possible causative parts: COVER ASSY FRONT (PL1.1.8) HARN ASSY INTERLOCK (PL10.6.4) PWBA LVPS (PL10.6.16) PWBA MCU (PL10.7.7) HARN ASSY LVPS (PL10.8.3) Replace the Checking the COVER ASSY FRONT (Front Cover) for COVER ASSY shape FRONT.
Page 340 Chapter 1 Troubleshooting Remedy Step Check Checking the power to the Interlock Switch Disconnect the connector of J44 on the PWBA LVPS. Is the voltage across P44-1 <=> ground on the PWBA LVPS, about +24 VDC? Replace the PWBA LVPS. Go to step 8.
Page 341: Fip-1. 71 Close Side Door 077-301
Chapter 1 Troubleshooting FIP-1. 71 Close Side Door 077-301 Remedy Step Check Possible causative parts: COVER ASSY WINDOW TNR (PL1.1.7) SWITCH (PL5.1.9) HARN ASSY SIDE SW (PL5.1.27) PWBA MCU (PL10.7.7) Replace the Checking the COVER ASSY WINDOW TNR (Side Cover) COVER ASSY for shape WINDOW TNR.
Page 342: Fip-1. 72 Paper Jam 077-900
Chapter 1 Troubleshooting FIP-1. 72 Paper Jam 077-900 Remedy Step Check Possible causative parts: FUSER ASSY (PL6.1.1) PWBA MCU (PL10.7.7) HARN ASSY FUSER (PL10.8.6) Checking the paper feeding Go to step 2. Go to step 4. Was a paper fed from SSF? Set the paper to Checking the paper setting Go to step 4.
Page 343 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors of the Exit Sensor in the FUSER ASSY for connection Check the connections between the PWBA MCU and FUSER ASSY. Are P/J17 and P/J171 connected correctly? Reconnect the connector(s) P/ Go to step 12. J17 and/or P/J171 correctly.
Page 344: Fip-1. 73 Paper Jam 077-901............................................................................................................. 1
Chapter 1 Troubleshooting FIP-1. 73 Paper Jam 077-901 Remedy Step Check Possible causative parts: CLUTCH ASSY DRV (PL3.1.1) ACTUATOR REGI ROLL (PL3.2.8) ROLL ASSY REGI (PL3.2.9) ROLL REGI METAL (PL3.2.10) ACTUATOR REGI IN (PL3.2.11) SENSOR PHOTO (PL3.2.13) TRANSFER ASSY (PL6.1.7) DRIVE ASSY MAIN (PL7.1.2) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7)
Page 345 Chapter 1 Troubleshooting Remedy Step Check Reseat the Checking the ACTUATOR REGI IN and ACTUATOR REGI ACTUATOR REGI ROLL for shape and operation IN and/or Remove the CHUTE LOW (PL3.2.27) once to check the Go to step 12. ACTUATOR REGI following.
Page 346 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors of the SENSOR PHOTO (Regi Reconnect the Sensor) for connection connector(s) P/ Check the connections between the PWBA MCU and Go to step 17. J23 and/or P/J232 SENSOR PHOTO. correctly. Are P/J23 and P/J232 connected correctly? Checking the HARN ASSY L SIDE for continuity Replace the Disconnect J23 from the PWBA MCU.
Page 347 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors for connection Check the connections between the PWBA MCU and DRIVE ASSY MAIN (Main Motor). Are P/J21 and P/J211 connected correctly? Reconnect the connector(s) P/ Go to step 25. J21 and/or P/J211 correctly.
Page 348: Fip-1. 74 Replace Phd Now 091-402/091-935
Chapter 1 Troubleshooting FIP-1. 74 Replace PHD Now 091-402/091-935 Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) PWBA MCU (PL10.7.7) Replace the PHD Checking the life counter value of the PHD UNIT UNIT. (Refer to Go to step 2. Does the life count value show the near of the end? Removal 3/ Replacement 57.)
Page 349: Fip-1. 75 Check Phd Unit 091-912
Chapter 1 Troubleshooting FIP-1. 75 Check PHD Unit 091-912 Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) PWBA MCU (PL10.7.7) Checking the sealing tapes of the PHD UNIT staying Turn off the power, and open the COVER ASSY FRONT. Pull the sealing Remove the PHD UNIT.
Page 350: Fip-1. 76 Insert Phd Unit 091-972
Chapter 1 Troubleshooting FIP-1. 76 Insert PHD Unit 091-972 Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) PWBA MCU (PL10.7.7) HARN ASSY PHD XPRO (PL10.8.11) Checking after reseating the PHD UNIT Reseat the PHD UNIT. Go to step 2. End of work.
Page 351: Fip-1. 77 Check Ctd Unit 092-310/092-910
Chapter 1 Troubleshooting FIP-1. 77 Check CTD Unit 092-310/092-910 Remedy Step Check Possible causative parts: TRANSFER ASSY (PL6.1.7) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) Turn OFF the power, and gently wipe the ADC Sensor window with a clean dry cloth or cotton swab. After wiping the window, close the COVER ASSY FRONT.
Page 352 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the TRANSFER ASSY Replace the Replace the TRANSFER ASSY or ADC Sensor. (Refer to PWBA MCU. Removal 48/Replacement 12.) (Refer to Removal End of work. Does the error still occur when the power is turned OFF and 31/ Replacement 29.) 1 - 324...
Page 353: Fip-1. 78 Crum Id 093-360
Change the Toner Checking the Toner Type Go to step 3. Type setting to Is the Dell Toner seated? Non-Dell Toner. Checking after reseating the TONER CARTRIDGE (Y) Reseat the TONER CARTRIDGE (Y), and check that the lock key is in the lock position.
Page 354: Fip-1. 79 Crum Id 093-361............................................................................................................... 1
Change the Toner Checking the Toner Type Go to step 3. Type setting to Is the Dell Toner seated? Non-Dell Toner. Checking after reseating the TONER CARTRIDGE (M) Reseat the TONER CARTRIDGE (M), and check that the lock key is in the lock position.
Page 355: Fip-1. 80 Crum Id 093-362
Change the Toner Checking the Toner Type Go to step 3. Type setting to Is the Dell Toner seated? Non-Dell Toner. Checking after reseating the TONER CARTRIDGE (C) Reseat the TONER CARTRIDGE (C), and check that the lock key is in the lock position.
Page 356: Fip-1. 81 Crum Id 093-363............................................................................................................... 1
Change the Toner Checking the Toner Type Go to step 3. Type setting to Is the Dell Toner seated? Non-Dell Toner. Checking after reseating the TONER CARTRIDGE (K) Reseat the TONER CARTRIDGE (K), and check that the lock key is in the lock position.
Page 357 TONER CARTRIDGE (K) (PL5.1.21) TONER CARTRIDGE (C) (PL5.1.22) TONER CARTRIDGE (M) (PL5.1.23) TONER CARTRIDGE (Y) (PL5.1.24) PWBA MCU (PL10.7.7) Checking after replacing the Dell-TONER CARTRIDGE (Y/ Replace the M/C/K) PWBA MCU. Replace the Dell-TONER CARTRIDGE (Y/M/C/K). (Refer to (Refer to Removal End of work.
Page 358: Fip-1. 83 Low Density 093-919
Replace the Non- Cartridge (Y) Dell Toner Go to step 7. Is the toner that remains in the Non-Dell Toner Cartridge (Y) Cartridge (Y), then a little? go to step 6. Does the error still occur when the power is turned OFF and Go to step 7.
Page 359 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the TONER CARTRIDGE (Y) Remove the TONER CARTRIDGE (Y), and shake it from side to side. Reseat the TONER CARTRIDGE (Y), and check that the Go to step 10. End of work. lock key is in the lock position.
Page 360 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the power to TNR (Y) MOT (MOTOR ASSY DISP) MOTOR ASSY Replace the Disconnect J18 from the PWBA MCU. DISP or FRAME PWBA MCU. Is the voltage across P18-3pin <= > ground on PWBA MCU, ASSY MOT.
Page 361: Fip-1. 84 Low Density 093-920 .......................................................................................................... 1
Replace the Non- Cartridge (M) Dell Toner Go to step 7. Is the toner that remains in the Non-Dell Toner Cartridge (M) Cartridge (M), a little? then go to step 6. Does the error still occur when the power is turned OFF and Go to step 7.
Page 362 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the TONER CARTRIDGE (M) Remove the TONER CARTRIDGE (M), and shake it from side to side. Reseat the TONER CARTRIDGE (M), and check that the Go to step 10. End of work. lock key is in the lock position.
Page 363 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the power to TNR (M) MOT (MOTOR ASSY MOTOR ASSY Replace the DISP) DISP or FRAME PWBA MCU. Disconnect J18 from the PWBA MCU. ASSY MOT. (Refer to Removal Is the voltage across P18-8pin <= > ground on PWBA MCU, (Refer to Removal 31/ Replacement about +24 VDC when the interlock switch (HARN ASSY...
Page 364: Fip-1. 85 Low Density 093-921 .......................................................................................................... 1
Replace the Non- Cartridge (C) Dell Toner Go to step 7. Is the toner that remains in the Non-Dell Toner Cartridge (C) Cartridge (C), then a little? go to step 6. Does the error still occur when the power is turned OFF and Go to step 7.
Page 365 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the TONER CARTRIDGE (C) Remove the TONER CARTRIDGE (C), and shake it from side to side. Reseat the TONER CARTRIDGE (C), and check that the Go to step 10. End of work. lock key is in the lock position.
Page 366 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the power to TNR (C) MOT (MOTOR ASSY DISP) MOTOR ASSY Replace the Disconnect J19 from the PWBA MCU. DISP or FRAME PWBA MCU. Is the voltage across P19-4pin <= > ground on PWBA MCU, ASSY MOT.
Page 367: Fip-1. 86 Low Density 093-922 .......................................................................................................... 1
Replace the Non- Cartridge (K) Dell Toner Go to step 7. Is the toner that remains in the Non-Dell Toner Cartridge (K) Cartridge (K), then a little? go to step 6. Does the error still occur when the power is turned OFF and Go to step 7.
Page 368 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the TONER CARTRIDGE (K) Remove the TONER CARTRIDGE (K), and shake it from side to side. Reseat the TONER CARTRIDGE (K), and check that the Go to step 10. End of work. lock key is in the lock position.
Page 369 Chapter 1 Troubleshooting Remedy Step Check Replace the Checking the power to TNR (K) MOT (MOTOR ASSY DISP) MOTOR ASSY Replace the Disconnect J19 from the PWBA MCU. DISP or FRAME PWBA MCU. Is the voltage across P19-9pin <= > ground on PWBA MCU, ASSY MOT.
Page 370: Fip-1. 87 093-965 Reseat Phd Unit
Chapter 1 Troubleshooting FIP-1. 87 093-965 Reseat PHD Unit Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) PWBA MCU (PL10.7.7) HARN ASSY PHD XPRO (PL10.8.11) Does the error still occur when the power is turned OFF and Go to step 2. End of work.
Page 371: Fip-1. 88 Insert Print Cart. 093-970/093-971/093-972/093-973
End of work. Change the Toner Checking the Toner Type Go to step 3. Type setting to Is the Dell Toner seated? Non-Dell Toner. Checking after reseating the TONER CARTRIDGE (Y/M/C/ Reseat the TONER CARTRIDGE (Y/M/C/K), and check Go to step 4.
Page 372: Fip-1. 89 094-422 Contact Support / 094-911 Restart Printer
Chapter 1 Troubleshooting FIP-1. 89 094-422 Contact Support / 094-911 Restart Printer Remedy Step Check Possible causative parts: TRANSFER ASSY (PL6.1.7) HARN ASSY L SIDE (PL10.4.18) PWBA MCU (PL10.7.7) Does the error still occur when the power is turned OFF and Go to step 2.
Page 373: Fip-1. 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer
Chapter 1 Troubleshooting FIP-1. 90 117-313/117-323/117-324/117-344/117-354/117-355 Restart Printer Remedy Step Check Possible causative parts: PWBA CONT AIO (PL10.6.6) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when receiving fax? Replace the Checking the PWBA CONT AIO installation PWBA CONT...
Page 374: Fip-1. 91 123-314 Restart Printer
Chapter 1 Troubleshooting FIP-1. 91 123-314 Restart Printer Remedy Step Check Possible causative parts: CONSOLE ASSY PANEL (PL10.2.2) PWBA CONT AIO (PL10.6.6) Checking the error Turn off and on the power. Go to step 2. End of work. Does the error still occur when faxing? Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO.
Page 375: Fip-1. 92 193-700 Non-Dell Toner
Checking the Toner Cartridge. Go to step 2. End of work. Is the installed toner cartridge to the printer the DELL toner? Checking the printer setting Is the [Non-Dell Toner] of the [Maintenance] on the [Admin Set to the [Off].
Page 376: Image Quality Trouble
Chapter 1 Troubleshooting 4. Image Quality Trouble 4.1 Entry Chart for Image Quality Troubleshooting Start Test Printing Is there a corresponding FIP? Replace TONER CARTRIDGE, PHD UNIT Carry out the corresponding troubleshooting. TRANSFER ASSY and FUSER ASSY. The trouble is restored? The trouble is restored? Leg_Sec001_001FA It is stated as the ESS is normal.
Page 377 Chapter 1 Troubleshooting When the image quality trouble of print occurs, get a print to judge, understand and treat the trouble substance precisely and appropriately, and then troubleshoot efficiently, using the image quality FIP table according to each phenomenon. When trouble restorations with image quality FIP is not possible, check again with the image quality FIP, and then replace [ESS and possible causative parts] in order and check, and operate Troubleshooting, using [Chapter 2 Diagnostic].
Page 378 Chapter 1 Troubleshooting When horizontal lines and/or spot occur periodically, it is possibly caused by the trouble of a particular roll. In this case, compare the trouble intervals on the test print with the Pitch Chart. The interval does not necessarily match circumference of the roll.
Page 379 Chapter 1 Troubleshooting -Pitch Chart The chart is printed [Pitch Configuration Chart] in the [Diagnosis] tab of the [Tool Box]. Page 2 Page 1 Wsb02028KA Wsb02027KA Page 4 Page 3 Wsb02030KA Wsb02029KA Page 5 Wsb02025KA 1 - 351 Version 1 2008.02.01...
Page 380: Diagnosis Test Chart
Chapter 1 Troubleshooting 4.2 Diagnosis Test Chart The test charts to improve a defective image quality or to specify the cause of generation when a defective image was generated are in [Diagnosis] tab in [Tool Box]. Use the following test charts properly by the state of a defective image quality. -PHD Refresh When the result of [Contamination Check] corresponds to b-12 (PHD) of the pitch chart, performing this test print may improve image quality.
Page 381 Chapter 1 Troubleshooting -MQ Chart This chart allows you to check for a banding if any occurs. This chart is printed the [MQ Chart] of the [Diagnosis] tab in [Tool Box]. When the image quality is normal, the waves of Y, M, and C are confined within the frame. When the image quality is abnormal, the wave runs out the frame.
Page 382 Chapter 1 Troubleshooting Wsb02025KA 1 - 354 Version 1 2008.02.01...
Page 383 Chapter 1 Troubleshooting -Alignment Chart This chart allows you to check for the skewed paper if any occurs. This chart is printed the [Alignment Chart] of the [Diagnosis] tab in [Tool Box]. When the sheet is fed normally, the vertical and horizontal lines are aligned parallel to the edges of the sheet.
Page 384 Chapter 1 Troubleshooting -Ghost Chart This chart allows you to check for a ghost if any occurs. This chart is printed the [Ghost Configuratio Chart] of the [Diagnosis] tab in [Tool Box]. When a ghost occurs, the patches with open cross and character K/B/G/R/M/C appear on the light- colored patches K/C/M in the lower half of the chart, and the patches with open cross only appears on the dark-colored patches K/C/M below the light-colored patches.
Page 385: Items To Be Confirmed Before Image Quality Troubleshooting
Chapter 1 Troubleshooting 4.3 Items to Be Confirmed Before Image Quality Troubleshooting Print Quality Problems Customers may need your help determining the cause of print quality issues such as streaking, fading, or dropouts. Here are some questions that may help you determine why your customer's printer is not printing optionally.
Page 386 Chapter 1 Troubleshooting 4) Toner spots appear on the page/printing is blurred: a)Check the toner cartridge to make sure it is installed correctly. b)Change the toner cartridge. 5) Entire page is white: a)Make sure the packaging material is removed from the toner cartridge. b)Check the toner cartridge to make sure it is installed correctly.
Page 387: Print Image Quality Specifications
Chapter 1 Troubleshooting 4.4 Print Image Quality Specifications Image Quality Guarantee Conditions The image quality is specified and guaranteed under the following conditions. 1) Environmental Condition Temperature: 15°C - 28°C Humidity:20% RH - 70% RH Note that defect may occur due to condensation after around 30 minutes if the printer is turned on in a critical environment.
Page 388 Chapter 1 Troubleshooting Chart Parallelism Perpendicularity 1 - 360 Version 1 2008.02.01...
Page 389 Chapter 1 Troubleshooting Skew Linearity Magnification Error Registration 1 - 361 Version 1 2008.02.01...
Page 390 Chapter 1 Troubleshooting Guaranteed Printing Area Guaranteed printing area Kmy01001DA 1 - 362 Version 1 2008.02.01...
Page 391: Image Quality Fip
Print the Windows test page. Go to step 5. problem Is the image printed correctly? generated. Checking the Toner Type Replace the toner Go to step 6. Is the Dell Toner seated? with the Dell toner. 1 - 363 Version 4 2008.12.22...
Page 392 Chapter 1 Troubleshooting Remedy Step Check Checking the sealing tapes on the PHD UNIT staying Turn off the power, and open the COVER ASSY FRONT. Remove the PHD UNIT. Are there sealing tapes on the PHD UNIT? Pull the sealing Go to step 7.
Page 393 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD UNIT or Go to step 15.
Page 394 Chapter 1 Troubleshooting Remedy Step Check Replace the MOTOR ASSY Does the Toner Dispenser Motor function normally? DISP (Y, M, C or Checked by [Digital Output]-[DO-21(Y)/23(M)/25(C)/27(K)] Go to step 20. K) (refer to of [IOT Diag] in [Printer Diag] of diagnosis. Removal 43/ Replacement 17), then go to step 19.
Page 395: Fip-1.P2 Blank Print (No Print)
Chapter 1 Troubleshooting FIP-1.P2 Blank print (No print) Trouble substance The entire paper is printed pure white. Possible causative parts - ROS ASSY (PL4.1.1) - PHD UNIT (PL4.1.21) - MOTOR ASSY DISP (Y/M/C/K) (PL5.1.3) or FRAME ASSY MOT (PL5.1.2) - TONER CARTRIDGE K (PL5.1.21) - TONER CARTRIDGE C (PL5.1.22) - TONER CARTRIDGE M (PL5.1.23) - TONER CARTRIDGE Y (PL5.1.24)
Page 396 Step Check Replace the toner Checking the Toner Type with the Dell toner, Go to step 8. Is the Non-Dell Toner seated? then go to step 7. Replace the PWBA CONT Is the image printed correctly? End of work. AIO. (Refer to Removal 24/ Replacement 36.)
Page 397 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the PHD UNIT Reseat the PHD UNIT. End of work. Go to step 17. Is the image printed correctly? Checking the Toner Dispenser Motors for function Does the Toner Dispenser Motors function normally? Go to step 22.
Page 398 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY. End of work. Go to step 27. Is the image printed correctly? Checking after replacing the PHD UNIT Replace the PHD UNIT. (Refer to Removal 3/Replacement End of work.
Page 399: Fip-1.P3 Solid Black
Change the Toner Checking the Toner Type Go to step 7. Type setting to Is the Dell Toner seated? Non-Dell Toner. Checking the printing Is the image printed correctly? Go to step 8. Go to step 9. Checked by [Test Print] - [Test Pattern 600] in diagnosis.
Page 400 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the PWBA MCU Reseat the PWBA MCU. (Removal 25/Replacement 29.) End of work. Go to step 11. Is the image printed correctly? Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO. End of work.
Page 401: Fip-1.P4 Vertical Blank Lines (White Stripes In Paper Transport Direction)
Chapter 1 Troubleshooting FIP-1.P4 Vertical blank lines (White stripes in paper transport direction) Random Periodic Mnt01102KA Mnt01103KA Trouble substance There are some extremely faint or completely non-printed parts. Those nonprinted parts cover a wide area vertically, along the paper feeding direction. Possible causative parts - ROS ASSY (PL4.1.1) - PHD UNIT (PL4.1.21)
Page 402 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the PWBA CONT AIO Replace the IIT Replace the PWBA CONT AIO. (Removal 24/Replacement ASSY SUB. End of work. (Removal 59/ Does the error still occur when copying? Replacement 2) Printing data is incorrect, then Checking the Vertical blank lines.
Page 403 Chapter 1 Troubleshooting Remedy Step Check Checking the laser beam path Are there any foreign substances between the ROS ASSY and PHD UNIT? Remove the foreign Go to step 14. substances. Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed?
Page 404 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the PWBA HVPS Reseat the PWBA HVPS. End of work. Go to step 21. Is the image printed correctly? Checking after replacing the PHD UNIT Replace the PHD UNIT. (Refer to Removal 3/Replacement End of work.
Page 405: Fip-1.P5 Horizontal Band Cross Out (White Stripes In Horizontal Direction)
Chapter 1 Troubleshooting FIP-1.P5 Horizontal band cross out (White stripes in horizontal direction) Random Periodic Mnt01104KA Mnt01105KA Trouble substance There are some extremely faint or completely non-printed parts. Those nonprinted parts cover a wide area horizontally, perpendicular to the paper feeding direction. Possible causative parts - ROS ASSY (PL4.1.1) - PWBA HVPS (PL4.1.19)
Page 406 Chapter 1 Troubleshooting Remedy Step Check Checking the original Change the Go to step 3. Is the original color clean? original. Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO. (Removal 24/Replacement Go to step 4. End of work. Does the error still occur when copying? Checking after replacing the PWBA CONT AIO Replace the IIT...
Page 407 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD Go to step 13.
Page 408 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO. (Refer to Removal 24/ End of work. Go to step 22. Replacement 36.) Is the image printed correctly? Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU.
Page 409: Fip-1.P6 Vertical Stripes
Chapter 1 Troubleshooting FIP-1.P6 Vertical stripes Random Periodic Mnt01107KA Mnt01106KA Trouble substance There are vertical black stripes along the paper. Possible causative parts - ROS ASSY (PL4.1.1) - PHD UNIT (PL4.1.21) - FUSER ASSY (PL6.1.1) - TRANSFER ASSY (PL6.1.7) - PWBA CONT AIO (PL10.6.6) - PWBA MCU (PL10.7.7) - IIT ASSY SUB (PL10.9.2) Before commencing troubleshooting, check the paper transfer path.
Page 410 Chapter 1 Troubleshooting Remedy Step Check Replace the IIT ASSY SUB or Checking the Platen Glass remove the Open the ADF and check the Platen Glass. foreign Go to step 5. Are there any damages or foreign substances on the Platen substances.
Page 411 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD Go to step 8.
Page 412 Chapter 1 Troubleshooting Remedy Step Check Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU. Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly? Reconnect the connector(s) P/ J40, P/J41, P/J411 Go to step 16. and/or P/J412 surely, then go to step 15.
Page 413: Fip-1.P7 Horizontal Stripes
Chapter 1 Troubleshooting FIP-1.P7 Horizontal stripes Random Periodic Mnt01109KA Mnt01108KA Trouble substance There are horizontal black stripes (perpendicular to the paper path direction) along the paper. Possible causative parts - ROS ASSY (PL4.1.1) - PHD UNIT (PL4.1.21) - TONER CARTRIDGE K (PL5.1.21) - TONER CARTRIDGE C (PL5.1.22) - TONER CARTRIDGE M (PL5.1.23) - TONER CARTRIDGE Y (PL5.1.24)
Page 414 Chapter 1 Troubleshooting Remedy Step Check Replace the IIT ASSY SUB or Checking the Platen Glass remove the Open the ADF and check the Platen Glass. foreign Go to step 5. Are there any damages or foreign substances on the Platen substances.
Page 415 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD Go to step 9.
Page 416 Chapter 1 Troubleshooting Remedy Step Check Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU. Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly? Reconnect the connector(s) P/ J40, P/J41, P/J411 Go to step 18. and/or P/J412 surely, then go to step 17.
Page 417: Fip-1.P8 Partial Deletion
Chapter 1 Troubleshooting FIP-1.P8 Partial Deletion Random Periodic Mnt01110KA Mnt01111KA Trouble substance There are some extremely faint or completely missing parts in a limited area on the paper. Possible causative parts - ROS ASSY (PL4.1.1) - PHD UNIT (PL4.1.21) - TRANSFER ASSY (PL6.1.7) - PWBA CONT AIO (PL10.6.6) - PWBA MCU (PL10.7.7) - IIT ASSY SUB (PL10.9.2)
Page 418 Chapter 1 Troubleshooting Remedy Step Check Checking the original Change the Go to step 6. Is the original color clean? original. Check the printing Checking the Partial Deletion. data which the Print the contamination check page. Go to step 6. problem Is the image printed correctly? generated.
Page 419 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD Go to step 11.
Page 420 Chapter 1 Troubleshooting Remedy Step Check Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU. Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly? Reconnect the connector(s) P/ J40, P/J41, P/J411 Go to step 19. and/or P/J412 surely, then go to step 18.
Page 421: Fip-1.P9 Spots
Chapter 1 Troubleshooting FIP-1.P9 Spots Random Periodic Mnt01113KA Mnt01112KA Trouble substance There are toner spots all over the paper disorderedly. Possible causative parts - ROS ASSY (PL4.1.1) - PHD UNIT (PL4.1.21) - TRANSFER ASSY (PL6.1.7) - PWBA CONT AIO (PL10.6.6) - PWBA MCU (PL10.7.7) - IIT ASSY SUB (PL10.9.2) Before commencing troubleshooting, check the paper transfer path.
Page 422 Chapter 1 Troubleshooting Remedy Step Check Replace the IIT ASSY SUB or Checking the Platen Glass remove the Open the ADF and check the Platen Glass. foreign Go to step 6. Are there any damages or foreign substances on the Platen substances.
Page 423 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD Go to step 12.
Page 424 Chapter 1 Troubleshooting Remedy Step Check Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU. Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly? Reconnect the connector(s) P/ J40, P/J41, P/J411 Go to step 21. and/or P/J412 surely, then go to step 20.
Page 425: Fip-1.P10 Afterimage (Ghost)
Chapter 1 Troubleshooting FIP-1.P10 Afterimage (Ghost) Trouble substance The ghost appears on the paper. The ghost may be the image of the previous page, or a part of the page currently printing. Afterimage Possible causative parts - LED ASSY ERASE (PL4.1.8) - PHD UNIT (PL4.1.21) - FUSER ASSY (PL6.1.1) - TRANSFER ASSY (PL6.1.7)
Page 426 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors for connection Check the connections between the PWBA MCU and LED ASSY ERASE. Are P/J141 and P/J14 connected correctly? Reconnect the connector(s) P/ Go to step 8. J141 and/or P/J14 surely, then go to step 8.
Page 427 Chapter 1 Troubleshooting Remedy Step Check Checking the TRANSFER ASSY for connection Open the COVER ASSY FRONT. Are four HV terminals on the TRANSFER ASSY, and four springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or deformed? Clean or replace the TRANSFER Go to step 13.
Page 428: Fip-1.P11 Grey Background
Chapter 1 Troubleshooting FIP-1.P11 Grey Background Trouble substance There is toner stain all over or a part of the page. The stain appears as very bright gray stain. Possible causative parts - LED ASSY ERASE (PL4.1.8) - PHD UNIT (PL4.1.21) - TRANSFER ASSY (PL6.1.7) - PWBA CONT AIO (PL10.6.6) - PWBA MCU (PL10.7.7)
Page 429 Chapter 1 Troubleshooting Remedy Step Check Checking the connectors for connection Check the connections between the PWBA MCU and LED ASSY ERASE. Are P/J141 and P/J14 connected correctly? Reconnect the connector(s) P/ Go to step 9. J141 and/or P/J14 surely, then go to step 9.
Page 430 Chapter 1 Troubleshooting Remedy Step Check Checking the PHD UNIT for connection Remove the PHD UNIT. Are five HV terminals on the PHD UNIT, and five springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or deformed? Clean and/or replace the PHD Go to step 13.
Page 431 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the PWBA HVPS Reseat the PWBA HVPS. End of work. Go to step 21. Is the image printed correctly? Checking after replacing the PHD UNIT Replace the PHD UNIT. (Refer to Removal 3/Replacement End of work.
Page 432: Fip-1.P12 Skew
Chapter 1 Troubleshooting FIP-1.P12 Skew Trouble substance The printed image is not paralleled with both sides of the paper. Possible causative parts - SEPARATOR ROLLER ASSEMBLY (PL2.1.5) - ROLL ASSY FEED (PL3.2.4) - ROLL ASSY REGI (PL3.2.9) - ROLL REGI METAL (PL3.2.10) - KIT IIT ASSY SUB (PL10.9.99) - ADF ASSY (PL10.10.1) - KIT ADF FEED ROLL and SEPARATOR PAD (PL10.10.97)
Page 433 Chapter 1 Troubleshooting Remedy Step Check Replace the paper with a new dry and Checking the paper condition Go to step 11. recommended Is the paper dry and recommended paper? one, then go to step 10. Is the image printed correctly? End of work.
Page 434 Chapter 1 Troubleshooting Remedy Step Check Checking after replacing the SEPARATOR ROLLER ASSEMBLY Replace the SEPARATOR ROLLER ASSEMBLY. (Refer to End of work. Go to step 27. Removal 2/Replacement 58.) Is the image printed correctly? Checking after replacing the ROLL ASSY FEED Replace the ROLLER ASSY FEED.
Page 435: Fip-1.P13 Paper Damage
Chapter 1 Troubleshooting FIP-1.P13 Paper damage Trouble substance The paper comes out from the printer wrinkled, folded or worn-out. Possible causative parts - SEPARATOR ROLLER ASSEMBLY (PL2.1.5) - ROLL ASSY FEED (PL3.2.4) - ROLL ASSY REGI (PL3.2.9) - ROLL REGI METAL (PL3.2.10) - KIT IIT ASSY SUB (PL10.9.99) - ADF ASSY (PL10.10.1) - KIT ADF FEED ROLL and SEPARATOR PAD (PL10.10.97)
Page 436 Chapter 1 Troubleshooting Remedy Step Check Replace the paper with a new dry and Checking the paper condition Go to step 11. recommended Is the paper dry and recommended paper? one, then go to step 10. Is the image printed correctly? End of work.
Page 437 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the SEPARATOR ROLLER ASSEMBLY End of work. Go to step 27. Reseat the SEPARATOR ROLLER ASSEMBLY. Is the image printed correctly? Checking after replacing the SEPARATOR ROLLER ASSEMBLY Replace the SEPARATOR ROLLER ASSEMBLY. (Refer to End of work.
Page 438: Fip-1.P14 Unfusing
Go to step 5. Replace the toner Checking the Toner Type Go to step 7. with Dell Toner, Is the Dell Toner seated? then go to step 6. Is the image printed correctly? End of work. Go to step 7.
Page 439: Fip-1.P15 Color Registration (Color Shift)
Chapter 1 Troubleshooting FIP-1.P15 Color registration (Color shift) - Troubleshooting of a control system ABCDEabcde12345 Mnt01119KA Trouble substance A yellow or black image printed is not overlapped on a cyan or magenta image correctly. Possible causative parts - PWBA MCU (PL10.7.7) Before commencing troubleshooting, check the paper transfer path.
Page 440 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the PHD UNIT Reseat the PHD UNIT. Go to step 8. Go to step 9. Does the banding error appear on the printed material when printing? Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY.
Page 441 Chapter 1 Troubleshooting - Troubleshooting of a paper feeding system Mnt05100KA Mnt05101KA paper feeding is late. paper feeding is early. Trouble substance A yellow or black image printed is not overlapped on a cyan or magenta image correctly. Possible causative parts - PHD UNIT (PL4.1.21) - FUSER ASSY (PL6.1.1) - TRANSFER ASSY (PL6.1.7)
Page 442: Fip-1.P16 Hunting
Chapter 1 Troubleshooting FIP-1.P16 Hunting Trouble substance Vertical undulation of the image with respect to the feeding direction, such as wavy column line. Possible causative parts - IIT ASSY SUB (PL10.9.2) - ADF ASSY (PL10.10.1) Mnt01120KA Remedy Step Check Use the platen Checking the original Go to step 2.
Page 443: Fip-1.P17 Magnification Incorrect
Chapter 1 Troubleshooting FIP-1.P17 Magnification incorrect Trouble substance Incorrect magnification when copying with the ADF feeding. Possible causative parts - IIT ASSY SUB (PL10.9.2) - ADF ASSY (PL10.10.1) Mnt01121KA Remedy Step Check Use the platen Checking the original Go to step 2. mode or change Does the original meet the ADF spec.? the original type.
Page 444: Abnormal Noise Trouble
Chapter 1 Troubleshooting 5. Abnormal Noise Trouble 5.1 Entry Chart for Abnormal Noise Troubleshooting Check the Operation Mode Table of Power ON. Does abnormal noise arise during Check the components are normal without any adjustment after Power ON? stains and/or damages. (Refer to FIP1 N1.) Check the Operation Mode Table of Standby.
Page 445: Operation Mode Table
Chapter 1 Troubleshooting 5.2 Operation Mode Table FIP-1.N1 When Power is Turned On Remedy Step Check Possible causative parts: PHD UNIT (PL4.1.21) FUSER ASSY (PL6.1.1) TRANSFER ASSY (PL6.1.7) DRIVE ASSY SUB (PL7.1.1) DRIVE ASSY MAIN (PL7.1.2) Checking the Main Motor Does the noise arise from the printer? Go to step 2.
Page 446 Chapter 1 Troubleshooting Remedy Step Check Try replacing the PHD UNIT (refer to Removal 3/ Replacement 57), Checking after reseating the DRIVE ASSY SUB FUSER ASSY Reseat the DRIVE ASSY SUB. (refer to Removal Does the noise arise from the printer? End of work.
Page 447: Fip-1.N2 During Standby
Chapter 1 Troubleshooting FIP-1.N2 During Standby Remedy Step Check Possible causative parts: PWBA LVPS (PL10.6.16) FAN (PL10.6.17) Replace the Checking the FAN Replace the FAN. PWBA LVPS. Does the noise arise from the Fan? (Refer to Removal (Refer to Removal Checked by [Digital Output]-[DO-1E] of the [IOT Diag] on 26/ Replacement 25/ Replacement...
Page 448: Fip-1.N3 During Printing
Chapter 1 Troubleshooting FIP-1.N3 During Printing Remedy Step Check Possible causative parts: SEPARATOR ROLLER ASSEMBLY (PL2.1.5) ROLL ASSY FEED (PL3.2.4) ROLL ASSY REGI (PL3.2.9) ROLL REGI METAL (PL3.2.10) PHD UNIT (PL4.1.21) FUSER ASSY (PL6.1.1) TRANSFER ASSY (PL6.1.7) DRIVE ASSY SUB (PL7.1.1) DRIVE ASSY MAIN (PL7.1.2) FAN (PL10.6.17) Checking the paper feeding...
Page 449 Chapter 1 Troubleshooting Remedy Step Check Checking after reseating the PHD UNIT Reseat the PHD UNIT. Does the noise arise from the printer? Go to step 11. End of work. Checked by [Digital Output]-[DO-00] of the [IOT Diag] on the [Printer] of the diagnosis.
Page 450 Chapter 1 Troubleshooting Remedy Step Check Try replacing the PHD UNIT (refer to Removal 3/ Replacement 57), Checking the DRIVE ASSY SUB for installation FUSER ASSY Reseat the DRIVE ASSY SUB. (refer to Removal Does the noise arise from the printer? End of work.
Page 451: Other Fip
Chapter 1 Troubleshooting 6. Other FIP Other FIP covers the Electrical Noise FIP, Power Supply FIP and Multiple Feed FIP, except Error Code FIP, Abnormal Noise FIP and Image Quality FIP. FIP-Electrical Noise Remedy Step Check Checking the external noise Are there any other electrical appliances within 3 meters form the printer, such as generators, radio and appliances with motors?
Page 452: Fip-Ac
Chapter 1 Troubleshooting FIP-AC Remedy Step Check Checking the printer Does the motor noise arise when turning on the power? Go to FIP-DC. Go to step 2. During this test, close the COVER ASSY FRONT. Checking the power supply on wall outlet Connect the power cord with other wall outlet.
Page 453: Fip-Dc
Chapter 1 Troubleshooting FIP-DC Remedy Step Check Checking the connector of the PWBA LVPS for connection Disconnect the power cord and wait for one minute. End of work. Go to step 2. Reconnect the all connectors of the PWBA LVPS. Does the printer operate normally? Checking the connector of the CONSOLE ASSY PANEL for connection...
Page 454: Fip-Multiple Feed
Chapter 1 Troubleshooting FIP-Multiple Feed .This multiple feed trouble occurs only when the paper is fed from the Paper Cassette. Remedy Step Check Possible causative parts SEPARATOR ROLLER ASSEMBLY (PL2.1.5) ROLL ASSY FEED (PL3.2.4) ROLL ASSY REGI (PL3.2.9) ROLL REGI METAL (PL3.2.10) Use the paper that Checking the using paper meets the...
Page 455: Fip-Copy Error
Chapter 1 Troubleshooting FIP-Copy Error Problem: Though the document is set on the ADF, it is copied via the Platen. Remedy Step Check Possible causative parts IIT ASSY SUB (PL10.9.2) Replace the IIT Check that the ADF cover is closed and the document is ASSY SUB.
Page 456: Fip-Control Panel Freezes
Is there any internet connection available for your PC? AIO. (Removal 24/ Replacement 36.) Updating the firmware to the latest version. Download the latest version of the firmware from the DELL Support Website, and execute the update. NOTE: Before updating the firmware to the latest Replace the...
Page 457: Fip-The Message "Printing
Chapter 1 Troubleshooting FIP-The message "Printing..." appears on the Control Panel and the printer freezes during fax reception. Remedy Step Check Possible causative parts PWBA CONT AIO (PL10.6.6) Checking Discard Size under Fax Setting Is the Discard Size option set to ON? Go to step 2.
Page 458 Chapter 2 Operation of Diag. Chapter 2 Operation of Diag. CONTENTS 1. Overview........................2 - 1 1.1 Position of the Diag. in the Whole System..................2 - 1 2. Configuration .......................2 - 2 3. How to use Diag. Customer Mode................2 - 3 3.1 Roles of the control panel in Diag.
Page 459: Chapter 2 Operation Of Diag. Contents
Chapter 2 Operation of Diag. Chapter 2 Operation of Diag. CONTENTS 4.6.13 Parameter Setting ......................... 2 - 40 4.6.14 Printing the parameter list ..................... 2 - 43 Version 1 2008.02.01...
Page 460: Overview
Chapter 2 Operation of Diag. 1. Overview 1.1 Position of the Diag. in the Whole System Major functions of this diag. are as follows: •IOT Diag •Setting of parameters for registration in paper feeding direction and so on. 2 - 1 Version 1 2008.02.01...
Page 461: Configuration
Chapter 2 Operation of Diag. 2. Configuration The diagnosis provides three modes that have their respective uses (purposes), target operators, and functions. Shippper Mode: This mode intends to be used in the production line with the purpose to locate a chip that causes a problem.
Page 462: How To Use Diag. Customer Mode
Chapter 2 Operation of Diag. 3. How to use Diag. Customer Mode 3.1 Roles of the control panel in Diag. Mnt02001KB CANCEL [LCD]: Displaying a diagnosis item and its result [ ], [ ]: Selecting a diagnosis item/Selecting data at parameter setting [ ], [ ]: Key moves the cursor to the left/right Determining a diagnosis item/Executing a diagnosis/Determining a parameter at...
Page 463: Entering Diag. Customer Mode
Chapter 2 Operation of Diag. 3.2 Entering diag. Customer mode Turn off the power. Turn on the power while holding down “ ” and “ ” keys. Release the fingers from these keys when “Please wait...” is displayed. The “Customer Mode”, “Printer” and “FAX/Scanner” are displayed. (Entered the Diag. mode.) 3.3 Selecting Diag.
Page 464: Diag. Mode Menu Tree
Chapter 2 Operation of Diag. 3.7 Diag. mode menu tree Menu Tree of the Customer Mode is as follows Press the Customer Mode Press the CANCEL key Printer Diag IOT Diag Digital Input Digital Output Press the Press the Print Info Config Page Print Settings Complete...
Page 465 Chapter 2 Operation of Diag. Parameter Slow Scan KtoP Slow Scan 600M Slow Scan 600Y Slow Scan 600C Fast Scan KtoM Fast Scan KtoY Fast Scan KtoC Fast Scan SSF Fast Scan Tray1 Fast Scan 2 KtoM Fast Scan 2 KtoY Fast Scan 2 KtoC Life Y Toner Life M Toner...
Page 466 Chapter 2 Operation of Diag. Fax/Scanner Diag Information Scan Counter Scanner Maintenance White Balance Auto Adjust (FB) Auto Adjust (ADF) Shading Parameter Coeff FB RED Coeff FB GREEN Coeff FB BLUE Coeff FB GRAY Coeff ADF RED Coeff ADF GREEN Coeff ADF BLUE Coeff ADF GRAY Target RED...
Page 467 Chapter 2 Operation of Diag. Parameter FAX Parameter Continue Illegal Thresh Memory RX (%) Thresh Immediate (%) Thresh Memory TX (%) Thresh GC (%) Page Margin 1 (mm) Page Margin 2 (mm) Extel Hook Thresh Dis DP 20 PPS CNG Detect (0.1s) Auto Answer (1.0s) Num Check (1.0s) OnHook LCS Rate (%)
Page 468: The Kind Of Diag. And Contents Of A Test
Chapter 2 Operation of Diag. 4. The Kind of Diag. and Contents of a Test 4.1 FAX Scanner Diag. 4.1.1 Executing FAX Scanner Diag Turn off the power. Turn on the power while holding down “ ” and “ ” keys. Release the fingers from the keys when “...
Page 469: Parameter
Chapter 2 Operation of Diag. 4.1.4 Parameter - Continue Illegal Specifies how to handle the document data when the document data in the transmission queue overflows the memory. Clear Delete the document data. Place the portion of the document data up to Transmit the memory limit in the transmission queue.
Page 470 Chapter 2 Operation of Diag. - Extel Hook Thresh Sets the threshold of ON HOOK detection at the external telephone to one of Lower, Normal, and Higher. - Dis DP 20PPS Sets whether or not to enable 20PPS dial pulse. When 20PPS is disabled in this menu, any 20PPS setting in other menu will be overridden with 10PPS.
Page 471: Complete
Chapter 2 Operation of Diag. When CED is detected. When V.21 preamble is detected. - G3M TX Cable EQU Sets the cable amplitude equalizer value for transmission. Below are the setting values: Equivalent to a cable length of 0km. Equivalent to a cable length of 1.9km. Equivalent to a cable length of 3.6km.
Page 472: Iot Diag
Chapter 2 Operation of Diag. 4.2 IOT Diag 4.2.1 Digital Input (DI) Test This function checks whether the DI components operate normally or not. The DI test is performed for all the DI components. Exit operation of the DI test makes the control panel display the Customer diag. function menu. During the DI test, other Customer diag.
Page 473 Chapter 2 Operation of Diag. Exit Sensor Interlock Switch [DI-3] [DI-7] Side Switch [DI-6] K Mode Sensor [DI-4] Regi Sensor [DI-2] MPF No Paper Sensor [DI-0] CASSETTE1 No Paper Sensor [DI-1] Mnt02002KA 2 - 14 Version 1 2008.02.01...
Page 474 Chapter 2 Operation of Diag. - About Sensor A transmissive type sensor is composed of the light-emitting side and the light-receiving side that are placed opposite to each other allowing the light to pass from the former to the latter. On the basis of whether or not the light path is blocked due to the actuator, etc., the sensor detects the paper absence/presence or the moving part position such as at the home position or elsewhere.
Page 475 Chapter 2 Operation of Diag. -Checking the Sensor and Switch Sensor name (Diag. Code) Confirmation procedures NOTE: Remove the paper of the MPF before executing the test. Turn on the power and enter the Printer Diag. Execute the DI-0. Check the sensor. MPF No Paper Sensor (DI-0) Operator Panel Normal...
Page 476 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures Turn on the power and enter the Printer Diag. Execute the DI-2. Open the Front Cover. Remove the PHD ASSY. Check the sensor by An actuator operation. Operator Panel Actuator Normal Regi Sensor (DI-2)
Page 477 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures NOTE: These procedures are for the technical staff. When performing operation for five minutes or longer with the front cover open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
Page 478 Chapter 2 Operation of Diag. Sensor name (Diag. Code) Confirmation procedures Turn on the power and enter the Printer Diag. Execute the DI-7. Open and close the Front Cover to check the switch. Operator Panel Normal Interlock Switch (DI-7) Mnt02009KA Press the "Cancel"...
Page 479: Digital Output (Do) Test
Chapter 2 Operation of Diag. 4.2.3 Digital Output (DO) Test This function checks whether the DO components operate. When the interlock is opened while the DO test is performed, each component ends to operate. In this Test Mode, each DO component can be turned individually. Therefore it allows the customer to check a component' s operation from outside, and judge whether the component is normal or not.
Page 480 Chapter 2 Operation of Diag. Fan (HIGH) [DO-1e/1f] Black Toner otor [DO-27] Cyan Toner otor [DO-25] agenta Toner otor [DO-23] Yellow Toner otor [DO-21] Black Drum Erase Lamp [DO-3d] Sub otor Yellow, agenta and [DO-5/6/7] Cyan Drum Erase Lamp [DO-3f] ain otor [DO-0/1/2] K ode SOLENOID...
Page 481 Chapter 2 Operation of Diag. - About Clutch The electromagnetic clutch in the printer controls the rotation of the roller by transferring or cut- ting the torque from the motor to the roller. The electromagnetic clutch becomes an electromagnet by the passage of electric current through the coil inside the case and attracts the armature and gear to the rotating rotor, thereby rotating the gear.
Page 482 Chapter 2 Operation of Diag. - About Solenoid The solenoid in the printer opens/closes the shutter or controls the position of the gear for transfer- ring the torque of the motor to the roller. A solenoid becomes an electromagnet by the passage of electric current through the coil inside the case and attracts the plunger.
Page 483 Chapter 2 Operation of Diag. - Checking Motor, Clutch and Solenoid Before executing the DO test, close all covers and doors. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: These procedures are for the technical staff. The customer check is the procedure 1, 4 and 5. When performing operation for five minutes or longer with the front cover open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
Page 484 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) The rotational speed of the motor is as follows. DO-7
Page 485 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) The rotational speed of the solenoid is as follows. DO-c
Page 486 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: These procedures are for the technical staff. Described below is the check procedure common among the four toner motor. Note the operation for the toner in the PHD ASSY spills if the motor is rotated for a long time.
Page 487 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: When performing operation for five minutes or longer with the front cover open, remove the PHD ASSY , and cover the drum to avoid exposure to light. Turn on the power and enter the Printer Diag.
Page 488 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: This test should be carried out in the case where the Feed Roll fails to rotate under the CASSETTE1 FEED SOLENOID (DO-b or DO- c) (Feed Roll Rotation) status. These procedures are for the technical staff.
Page 489 Chapter 2 Operation of Diag. Clutch and Solenoid name Confirmation procedure (Diag. Code) NOTE: These procedures are for the technical staff. Turn on the power and enter the Printer Diag. Open the Front Cover. Remove the PHD ASSY and cover the drum to avoid exposure to light.
Page 490: Print Info
Chapter 2 Operation of Diag. 4.3 Print Info Prints out the detailed printer settings and configuration information. 4.3.1 Executing Print Info Turn off the power. Turn on the power while holding down “ ” and “ ” keys. Release the fingers from these keys when “Please wait...” is displayed. The “Customer Mode”, “Printer”...
Page 491: Installation Set
Chapter 2 Operation of Diag. 4.5 Installation Set Specifies whether or not Alarm display of Toner residual quantity is performed. 4.5.1 Executing Installation Set Turn off the power. Turn on the power while holding down “ ” and “ ” keys. Release the fingers from these keys when “Please wait...”...
Page 492: Test Print
Chapter 2 Operation of Diag. 4.6 Test Print Print an internal test pattern of the printer. If paper jam or paper empty occurs during the print, the test waits until they are resolved. 4.6.1 Executing test print Turn off the power. Turn on the power while holding down “...
Page 493: Grid2
Chapter 2 Operation of Diag. 4.6.4 Grid2 Prints the ESS built-in grid pattern. When the PQ problem occurred, this test enables to identify the problem as printer-related or oth- erwise. Compare the sample chart with the print. Check result: NG (Check the printing process and PWBA ESS-related.) OK (Check the network, cable, PC and so on.) Leg_Sec02_004FA 2 - 34...
Page 494: Cyan 20
Chapter 2 Operation of Diag. 4.6.5 Cyan 20% Outputs cyan 20% paint on the whole area of a A4 paper. When the PQ problem occurred, this test enables to identify the problem as the cyan toner or another color. Compare the sample chart with the print. Check result: NG (Check the cyan toner-related.) OK (Check another toner.) Leg_Sec02_005FA 4.6.6 Magenta 20%...
Page 495: Yellow 20
Chapter 2 Operation of Diag. 4.6.7 Yellow 20% Outputs yellow 20% paint on the whole area of a A4 paper. When the PQ problem occurred, this test enables to identify the problem as the yellow toner or another color. Compare the sample chart with the print. Check result: NG (Check the yellow toner-related.) OK (Check another toner.) Leg_Sec02_007FA 4.6.8 Black 20%...
Page 496: Cmy 20
Chapter 2 Operation of Diag. 4.6.9 CMY 20% Outputs C/M/Y 20% paint on the whole area of a A4 paper. When the PQ problem occurred, this test enables to identify the problem as the balance of three color toners or otherwise. Compare the sample chart with the print.
Page 497: Gradation
Chapter 2 Operation of Diag. 4.6.10 Gradation Outputs the tone pattern from 2% to 100% on a A4 paper for each of 4 colors. When the PQ problem occurred, this test enables to identify the problem as the printing process or PWBA ESS-related.
Page 498: Toner Pallet Check
Chapter 2 Operation of Diag. 4.6.11 Toner Pallet Check Outputs each 100% density color pattern of Y/M/C/K. When the PQ problem occurred in the picture or photo printing, this test enables to identify the problem as the toner or another. Compare the sample chart with the print.
Page 499: Contamination Check
Chapter 2 Operation of Diag. 4.6.12 Contamination Check Allows you to check the print for any regular lines or toner spots when encountering PQ problems. From the difference in the interval of regular lines or spots, you can determine the parts that have caused the trouble.
Page 500 Chapter 2 Operation of Diag. This function reads/writes the following parameters stored in the printer. Item Range Description Slow Scan K to P Sets the registration in the paper feeding direc- -128 to 127 tion Slow Scan 600 M,Y,C First Scan K to M,Y or C -128 to 127 First Scan SSF ,Tray 1 -30 to 30...
Page 501 Chapter 2 Operation of Diag. The default values are different in each printer. Shifts the print area in this direction Shifts the print area in this direction by reducing the value. by increasing the value. Fast Scan K to M, Y, C Fast Scan 2 K to M, Y, C Fast Scan SSF, Tray1, Default...
Page 502 Chapter 2 Operation of Diag. Reference Counter Values These counter values are reference only. Do not use as the official value. Counter Name Value of life warning Life Y Toner (Dispense time) Life M Toner (Dispense time) Life C Toner (Dispense time) Life K Toner (Dispense time) Life Fuser (Paper feeding count) 100000...
Page 503 Chapter 3 Removal and Replacement Procedures (RRPs) 1. Removal and Replacement Procedures (RRPs) 1.1 Before starting service procedure - Start the procedure after turning off the power and removing the power cord from the outlet. - When performing the service operation around the FUSER ASSY, ensure that FUSER ASSY and its surrounding area have cooled down sufficiently.
Page 504 Chapter 3 Removal and Replacement Procedures (RRPs) - Wear a wristband or the like as far as possible to remove static electricity of the human body. - Keep the front cover closed. Buzzer goes off when the machine is left powered on with the front cover open for five minutes or longer to prevent the drum deterioration due to exposure to light.
Page 505 Chapter 3 Removal and Replacement Procedures (RRPs) 1.2 General notes The string “(PL X.Y.Z)” suffixed to the part name in the procedure denotes that the part corre- sponds to the plate (PL) “X.Y”, item “Z” of [Engineering Parts list], and its shape and fitting position can be checked in [Engineering Parts list].
Page 506 Chapter 3 Removal and Replacement Procedures (RRPs) Removal Flows The components not connected with arrows in the flow below can be removed independently. Removal FLOW (Removal 1~36) Tray 1 (Removal 1) Opening COVER ASSY FRONT Opening COVER WINDOW TNR Separator Roller (Removal 2) PHD Unit (Removal 3) FUSER ASSY (Removal 9) Toner Cartridge (K), (C), (M), (Y) (Removal 7)
Page 507 Chapter 3 Removal and Replacement Procedures (RRPs) Removal FLOW (Removal 37~61) Tray 1 (Removal 1) KIT SHAFT PIVOT (Removal 45) Opening COVER ASSY FRONT PHD Unit (Removal 3) FUSER ASSY (Removal 9) COVER ASSY SIDE R (Removal 10) COVER ASSY SIDE L (Removal 14) COVER ASSY SIDE L (Removal 14) COVER POLE OUT (Removal 15) COVER REAR (Removal 17)
Page 508 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement Flows The components not connected with arrows in the flow below can be replaced independently. Replacement FLOW (Replacement 1~23,61) ACTUATOR ASSY NO PAPER (Replacement 5) ACTUATOR REGI IN (Replacement 7) SENSOR PHOTO: CST NO PAPER (Replacement 6) ROLL ASSY REGI (Replacement 8) SENSOR PHOTO: REGI (Replacement 9) PWBA HVPS (Replacement 10)
Page 509 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement FLOW (Replacement 24~60) KIT FEED ROLL/SOL/CLUTCH (Replacement 24) KIT BLOCK PHD LEFT (Replacement 25) DRIVE ASSY SUB (Replacement 26) MEMORY CARD (Replacement 60) HARN ASSY INTERLOCK (Replacement 33) KIT DRIVE ASSY MAIN (Replacement 27) KIT DRIVE ASSY PH (Replacement 28) KIT PWBA MCU (Replacement 29) BREAKER GFI (Replacement 30)
Page 510 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 1 Tray 1 (PL10.3.1) 1) Pull out the Tray 1 (PL10.3.1) from the printer. 3 - 8 Version 1 2008.02.01...
Page 511 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 2 Separator Roller (PL10.3.99) 1) Remove the Tray 1. (Removal 1) 2) Hold the tray and pinch the left and right hooks of the Separator Roller (PL10.3.5). Swing the Separator Roller to release the two hooks.
Page 512 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 3 PHD Unit (PL4.1.21) Note: Cover the drum of the PHD unit to avoid exposure to light. 1) Open the COVER ASSY FRONT (PL10.2.1). 2) Put the paper on the TRANSFER ASSY (PL6.1.7) to protect the belt.
Page 513 Chapter 3 Removal and Replacement Procedures (RRPs) 5) Lift up the PHD Unit from the printer. 3 - 11 Version 1 2008.02.01...
Page 514 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 4 KIT ROLL ASSY FEED (PL3.2.99) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 515 Chapter 3 Removal and Replacement Procedures (RRPs) 7) Remove the ROLL ASSY FEED from the SHAFT ASSY FEED by rotating the ROLL ASSY FEED 180 degrees. 3 - 13 Version 1 2008.02.01...
Page 516 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 5 SENSOR PHOTO: SSI NO PAPER (PL3.2.13) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 517 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Release the three hooks that fix the SENSOR PHOTO: SSI NO PAPER (PL3.2.13) to the BRACKET SNS, and remove the SENSOR PHOTO: SSI NO PAPER. 7) Disengage the connector (P/J233) of the SENSOR PHOTO: SSI NO PAPER. 3 - 15 Version 1 2008.02.01...
Page 518 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 6 ACTUATOR SSI (PL3.2.14) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: When carrying out the work described next procedure, take care not to move the BRACKET SNS from the printer too far because they are connected with the harness.
Page 519 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Release the left shaft of the ACTUATOR SSI (PL3.2.14) from the hook of the CHUTE UP (PL3.2.26). 7) Remove the ACTUATOR SSI and the SPRING ACT SSI (PL3.2.15) by releasing the right shaft of the ACTUATOR SSI from the hole of the CHUTE UP.
Page 520 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 7 Black, Cyan, Magenta, Yellow Cartridge (PL5.1.21~24) Note: Described below is the removal procedure common among the four Toner Cartridges. 1) Open the COVER WINDOW TNR (PL10.1.7). 2) Move the handle of the toner cartridge to backward, to release the lock.
Page 521 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 8 CONSOLE ASSY PANEL (PL10.2.2) 1) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 2) Remove the PHD Unit. (Removal 3) 3) Release the boss of the COVER INNER FRONT (PL10.2.4) using a miniature screwdriver, shift the COVER INNER...
Page 522 Chapter 3 Removal and Replacement Procedures (RRPs) Note: Take care not to move the CONSOLE ASSY PANEL away from the COVER ASSY FRONT too far because the CONSOLE ASSY PANEL is secured to the HARNESS ASSY A-OP. Note: When carrying out the work described next procedure, take care not to drop the CONSOLE ASSY PANEL.
Page 523 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 9 FUSER ASSY (PL6.1.1) 1) Open the COVER ASSY FRONT (PL10.2.1). Note: The FUSER part is very hot. Take added care not to get burned when performing the service operation. 2) Pull the LEVER of the FUSER ASSY (PL6.1.1) to release the lock.
Page 524 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 10 COVER ASSY SIDE R (PL10.1.6) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 525 Chapter 3 Removal and Replacement Procedures (RRPs) 8) Shift the COVER ASSY SIDE R to front side, release the two hooks of the COVER ASSY SIDE R. Remove the COVER ASSY SIDE R from the printer. 3 - 23 Version 1 2008.02.01...
Page 526 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 11 COVER WINDOW TNR (PL10.1.7) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 527 Chapter 3 Removal and Replacement Procedures (RRPs) 8) Remove the COVER WINDOW TNR from the COVER ASSY SIDE R. 3 - 25 Version 1 2008.02.01...
Page 528 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 12 LED ASSY ERASE (PL4.1.8) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 529 Chapter 3 Removal and Replacement Procedures (RRPs) 8) Disengage the connector (P/J141) of the LED ASSY ERASE. 3 - 27 Version 1 2008.02.01...
Page 530 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 13 KIT BLOCK PHD RIGHT (PL4.1.97) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 531 Chapter 3 Removal and Replacement Procedures (RRPs) 8) Remove the BLOCK STOPPER PHD AD from the printer. 9) Remove the SPRING PHD (PL4.1.4) from the printer. 10) Rotate the LEVER PHD (PL4.1.5) slightly, remove the LEVER PHD from the printer. 3 - 29 Version 1 2008.02.01...
Page 532 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 14 COVER ASSY SIDE L (PL10.1.10) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 533 Chapter 3 Removal and Replacement Procedures (RRPs) 7) Open the COVER ASSY ESS completely. 8) Remove the two screws (silver, tap, 8mm) that fix the COVER ASSY SIDE L (PL10.1.10) to the printer. 9) Release the front hook of the COVER ASSY SIDE L.
Page 534 Chapter 3 Removal and Replacement Procedures (RRPs) 10) Shift the COVER ASSY SIDE L to front side, release the six hooks of the COVER ASSY SIDE L. Remove the COVER ASSY SIDE L from the printer. 3 - 32 Version 2 2008.03.31...
Page 535 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 15 COVER POLE OUT (PL10.1.1) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 536 Chapter 3 Removal and Replacement Procedures (RRPs) 8) Release the two hooks of the COVER POLE OUT, remove the COVER POLE OUT from the printer. 3 - 34 Version 2 2008.03.31...
Page 537 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 16 COVER ASSY ESS (PL10.1.11) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 538 Chapter 3 Removal and Replacement Procedures (RRPs) 9) Release the upper hole of the COVER ASSY ESS from the PIVOT ASSY (PL10.1.12), remove the COVER ASSY ESS from the printer. 3 - 36 Version 1 2008.02.01...
Page 539 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 17 COVER REAR (PL10.1.5) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 540 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 18 COVER TOP (PL10.1.4) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 541 Chapter 3 Removal and Replacement Procedures (RRPs) 11) Release the rear hook of the COVER TOP. 12) Remove the boss of the COVER TOP from the hole of the COVER POLE IN (PL10.1.3), remove the COVER TOP from the printer. 3 - 39 Version 1 2008.02.01...
Page 542 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 19 COVER SIDE R LOW (PL10.1.8) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 543 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 20 COVER SIDE L LOW (PL10.1.9) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 544 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 21 SWITCH (PL5.1.9) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 545 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 22 SHIELD ASSY ESS (PL10.6.19) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 546 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 23 PWBA FAX (PL10.6.9) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 547 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 24 KIT ESS PWBA (PL10.6.99) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 548 Chapter 3 Removal and Replacement Procedures (RRPs) 13) Remove the eight screws (silver, with flange, 6mm) that fix the PWBA CONT AIO to the printer. 14) Remove the one screw (silver, 6mm) that fixes the USB connector of the PWBA CONT AIO to the printer.
Page 549 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 25 PWBA LVPS (PL10.6.16) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 550 Chapter 3 Removal and Replacement Procedures (RRPs) 10) Release the hooks of the SUPPORT PWB (PL10.6.15). 11) Remove the PWBA LVPS from the printer. 3 - 48 Version 1 2008.02.01...
Page 551 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 26 DUCT FAN ASSY (PL10.6.17) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 552 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 27 HARN ASSY INTERLOCK (PL10.6.4) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 553 Chapter 3 Removal and Replacement Procedures (RRPs) 12) Release the clamps that fix the harness of the HARN ASSY INTERLOCK, remove the harness. 13) Remove the one screw (sliver, tap, 16mm) that fixes the HARN ASSY INTERLOCK to the printer, remove the HARN ASSY INTERLOCK.
Page 554 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 28 CHASSIS ASSY LVPS (Reference only) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 555 Chapter 3 Removal and Replacement Procedures (RRPs) Note: When carrying out the work described next procedure, lift the CHASSIS LVPS slightly up, because the notch of the CHASSIS LVPS hits the screw. 12) Move the CHASSIS LVPS with the PWBA LVPS (PL10.6.16) and the DUCT FAN ASSY (PL10.6.17) slightly from the printer.
Page 556 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 29 HARN ASSY SW PWR (PL10.7.8) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 557 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 30 BREAKER GFI (PL10.7.10) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 558 Chapter 3 Removal and Replacement Procedures (RRPs) 13) Remove the BREAKER GFI from the printer. 3 - 56 Version 1 2008.02.01...
Page 559 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 31 KIT PWBA MCU (PL10.7.99) Note: Never fail to perform the diagnostic operation. Otherwise the data will be lost in the worst case. Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Perform the NVM Save to evacuate the MCU data.
Page 560 Chapter 3 Removal and Replacement Procedures (RRPs) 24) Disengage all the connectors of the PWBA MCU (PL10.7.7). 25) Remove the six screws (silver, with flange, 6mm) that fix the PWBA MCU to the printer. 26) Remove the PWBA MCU from the printer.
Page 561 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 32 KIT DRIVE ASSY PH (PL7.1.99) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 562 Chapter 3 Removal and Replacement Procedures (RRPs) 12) Disengage the connector (P/J262) of the CLUTCH ASSY DRV. 13) Remove the E-ring that fixes the CLUTCH ASSY DRV to the shaft, using a miniature screwdriver, remove the CLUTCH ASSY DRV. 14) Release the two hooks of the BEARING REGI (PL10.4.2), remove the BEARING REGI from the shaft.
Page 563 Chapter 3 Removal and Replacement Procedures (RRPs) 15) Disengage the connector (P/J211) of the DRIVE ASSY MAIN (PL7.1.2), release all the harness from the hooks of the DRIVE ASSY PH. 16) Disengage the two connectors (P/J24, 26) on the PWBA MCU (PL10.7.7). 17) Release the harnesses from the CLAMP LOCKING (PL10.5.10), pull it out from the hole of the CHASSIS MCU.
Page 564 Chapter 3 Removal and Replacement Procedures (RRPs) 18) Remove the one screw (silver, M4, 6mm), the one screw (silver, M3, 6mm) and the one screw (silver, tap, 8mm) that fix the DRIVE ASSY PH to the printer. Note: When carrying out the work described next procedure, take care not to drop the coupling gear to inside.
Page 565 Chapter 3 Removal and Replacement Procedures (RRPs) 20) Disengage the connector (P/J261) of the color mode sensor on the DRIVE ASSY PH, release the HARN ASSY KSNR REGCL (PL10.8.9) from the hook of the DRIVE ASSY PH. 21) Remove the GEAR P2 (PL7.1.3) from the shaft of the DRIVE ASSY SUB (PL7.1.1).
Page 566 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 33 KIT DRIVE ASSY MAIN (PL7.1.98) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 567 Chapter 3 Removal and Replacement Procedures (RRPs) 14) Remove the one screw (silver, M4, 6mm) and the five screws (silver, tap, 8mm) that fix the DRIVE ASSY MAIN (PL7.1.2) to the printer. 15) Remove the DRIVE ASSY MAIN from the printer. 3 - 65 Version 1 2008.02.01...
Page 568 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 34 DRIVE ASSY SUB (PL7.1.1) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 569 Chapter 3 Removal and Replacement Procedures (RRPs) 15) Remove the one screw (silver, 6m) that fix the HARNESS ASSY GND (PL7.1.5) to the DRIVE ASSY SUB, remove the HARNESS ASSY GND. 16) Remove the one screw (silver, M4, 6mm) and the four screws (silver, tap, 8mm) that fix the DRIVE ASSY SUB to the printer.
Page 570 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 35 KIT BLOCK PHD LEFT (PL4.1.98) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 571 Chapter 3 Removal and Replacement Procedures (RRPs) 13) Release the hook of the BLOCK STOPPER PHD D (PL4.1.6), using a miniature screwdriver. 14) Remove the BLOCK STOPPER PHD D from the printer. 15) Remove the SPRING PHD (PL4.1.4) from the printer. 3 - 69 Version 1 2008.02.01...
Page 572 Chapter 3 Removal and Replacement Procedures (RRPs) 16) Rotate the LEVER PHD (PL4.1.5) slightly, remove the LEVER PHD from the printer. 3 - 70 Version 1 2008.02.01...
Page 573 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 36 KIT FEED ROLL/SOL/CLUTCH (PL10.4.99) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 574 Chapter 3 Removal and Replacement Procedures (RRPs) 14) Release the groove on the ROLL ASSY FEED from the vertical pin mounted on the SHAFT ASSY FEED (PL3.2.2) by sliding the ROLL ASSY FEED to the left. 15) Close the COVER ASSY FRONT. 16) Remove the ROLL ASSY FEED from the SHAFT ASSY FEED by rotating the ROLL ASSY FEED 180 degrees.
Page 575 Chapter 3 Removal and Replacement Procedures (RRPs) 18) Remove the SPRING FEED OUT (PL10.4.15) from the printer. 19) Release the hook of the GEAR ASSY FEED (PL10.4.19), remove the GEAR ASSY FEED from the SHAFT ASSY FEED (PL3.2.2). When carrying out the work this procedure, pushing down the LEVER FEED (PL10.4.13).
Page 576 Chapter 3 Removal and Replacement Procedures (RRPs) 21) Release the relay connector from the rib of the printer, disengage the connecter (P/J231) of the SOLENOID FEED MSI. 22) Remove the one screw (silver, tap, 8mm) that fixes the SOLENOID FEED MSI to the printer, remove the SOLENOID FEED MSI.
Page 577 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 37 COVER SCANNER LOW (PL10.1.2) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 578 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 38 COVER POLE IN (PL10.1.3) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 579 Chapter 3 Removal and Replacement Procedures (RRPs) 14) Remove the COVER POLE IN from the printer. 3 - 77 Version 1 2008.02.01...
Page 580 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 39 PLATE ASSY DUCT (PL10.6.1) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 581 Chapter 3 Removal and Replacement Procedures (RRPs) 16) Disengage the two connectors (P/J10, 11) on the PWBA MCU (PL10.7.7), pull it out from the hole of the PLATE ASSY DUCT. 17) Remove the seven screws (silver, tap, 8mm) that fix the upper side of the PLATE ASSY DUCT to the printer.
Page 582 Chapter 3 Removal and Replacement Procedures (RRPs) 19) Remove the two screws (silver, M4, 6mm) that fix the left side of the PLATE ASSY DUCT to the printer. 20) Remove the one screw (silver, M4, 6mm) that fixes the inside of the PLATE ASSY DUCT to the printer.
Page 583 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 40 CHASSIS ASSY BREAKER (Reference only) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 584 Chapter 3 Removal and Replacement Procedures (RRPs) 17) Release the HARN ASSY GFI GND from the clamp. 18) Release the two hooks of the CHASSIS BREAKER. 19) Remove the CHASSIS BREAKER together with the BREAKER GFI (PL10.7.10), the HARN ASSY SW PWR (PL10.7.8) and the HARN ASSY GFI GND.
Page 585 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 41 HOLDER ASSY TCRU (K), (C), (M), (Y) (PL5.1.17~20) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 586 Chapter 3 Removal and Replacement Procedures (RRPs) 18) Press the boss part of the HOLDER ASSY TCRU, remove the HOLDER ASSY TCRU from the printer. 3 - 84 Version 1 2008.02.01...
Page 587 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 42 DISPENSER ASSY (PL5.1.1) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 588 Chapter 3 Removal and Replacement Procedures (RRPs) 19) Disengage the seven connectors (P/J14, 15, 17, 18, 19, 29, 31) on the PWBA MCU (PL10.7.7), release the HARN ASSY FUSER (PL6.1.2) and HARNESS ASSY LVPS MAIN from the hooks of the DISPENSER ASSY.
Page 589 Chapter 3 Removal and Replacement Procedures (RRPs) 21) Remove the one screw (silver, M4, 6mm) that fixes the rear side of the DISPENSER ASSY to the printer. 22) Release the hole of the DISPENSER ASSY from the boss of the printer, move the DISPENSER ASSY to backward.
Page 590 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 43 FRAME ASSY MOT (PL5.1.2) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 591 Chapter 3 Removal and Replacement Procedures (RRPs) 20) Remove the five screws (silver, tap, 8mm) that fix the FRAME ASSY MOT to the DISPENSER ASSY (PL5.1.1). 21) Release the notch of the CONDUCTOR MOTOR (PL5.1.4) from the hook of the FRAME DISP (PL5.1.12), Note: When carrying out the work described next procedure, take care not to drop and lose the GEARs.
Page 592 Chapter 3 Removal and Replacement Procedures (RRPs) 22) Remove the FRAME ASSY MOT from the DISPENSER ASSY. 3 - 90 Version 1 2008.02.01...
Page 593 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 44 KIT ROS (PL4.1.99) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 594 Chapter 3 Removal and Replacement Procedures (RRPs) 17) Remove the four screws (silver, tap 8mm) that fix the left and right sides of the SPRING ROSs (PL4.1.2) to the printer. Remove the SPRING ROSs from the printer. 18) Lift up the ROS ASSY (PL4.1.1) slowly from the printer.
Page 595 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 45 KIT SHAFT PIVOT (PL10.2.99) Note: Described below is the removal procedure common among the left and right SHAFT PIVOTs (PL10.2.14). 1) Remove the Tray 1. (Removal 1) 2) Release the hook of the SHAFT PIVOT (PL10.2.14) to pull out the SHAFT PIVOT.
Page 596 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 46 COVER ASSY FRONT (PL10.2.1) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 597 Chapter 3 Removal and Replacement Procedures (RRPs) 10) Release the harness of the HARNESS A-OP-OPP (PL10.2.13) from the rib of the printer, disengage the connector (P/J5301) of the HARNESS A-OP-ESS (PL10.8.12). 11) Release the HARNESS A-OP-OPP from the hooks of the printer. 12) Insert the right side under part of the COVER ASSY FRONT (PL10.2.1) into the inside of the printer.
Page 598 Chapter 3 Removal and Replacement Procedures (RRPs) 13) Tilt the COVER ASSY FRONT, release the left side boss of the TRANSFER ASSY (PL6.1.7) from the COVER ASSY FRONT. 14) Release the right side boss of the TRANSFER ASSY from the COVER ASSY FRONT, remove the COVER ASSY FRONT from the printer.
Page 599 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 47 KIT PIVOT (PL6.1.99) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit. (Removal 3) Note: The FUSER part is very hot.
Page 600 Chapter 3 Removal and Replacement Procedures (RRPs) 8) Remove the STOPPER PIVOT from the printer. Note: When carrying out the work described next procedure, take care not to drop the GEAR T4. 9) Pull out the PIVOT TRANS L (PL6.1.4), remove the GEAR T4 (PL6.1.5) from the printer.
Page 601 Chapter 3 Removal and Replacement Procedures (RRPs) 11) Pull out the SHAFT ASSY PIVOT from the printer. 3 - 99 Version 1 2008.02.01...
Page 602 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 48 KIT TRANSFER & PIVOT (PL6.1.98) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 603 Chapter 3 Removal and Replacement Procedures (RRPs) 12) Release the hook of the COVER HARNESS 2 (PL6.1.8), using a miniature screwdriver, and then remove the COVER HARNESS 2. Note: When carrying out the work described below, leave the relay connector on the TRANSFER ASSY harness side.
Page 604 Chapter 3 Removal and Replacement Procedures (RRPs) 17) Remove the TRANSFER ASSY from the printer. 3 - 102 Version 1 2008.02.01...
Page 605 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 49 UPPER UNIT (Reference only) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 606 Chapter 3 Removal and Replacement Procedures (RRPs) 23) Disengage the connector (P/J262) of the CLUTCH ASSY DRV. 24) Remove the E-ring that fixes the CLUTCH ASSY DRV to the shaft, using a miniature screwdriver, remove the CLUTCH ASSY DRV. 25) Release the two hooks of the BEARING REGI (PL10.4.2), remove the BEARING REGI from the shaft.
Page 607 Chapter 3 Removal and Replacement Procedures (RRPs) 26) Disengage all the connectors of the PWBA MCU (PL10.7.7) and PWBA EEPROM (PL10.7.6), pull the harnesses out from the hole of the CHASSIS MCU (PL10.7.2). 27) Remove the two screws (silver, 6mm) that fix the under part of the CHASSIS MCU.
Page 608 Chapter 3 Removal and Replacement Procedures (RRPs) 29) Release the three tabs of the CHASSIS MCU from the holes of the printer, remove the CHASSIS MCU together with the PWBA MCU from the printer. 30) Remove the one screw (silver, 6m) that fix the HARNESS ASSY GND (PL7.1.5) to the DRIVE ASSY SUB, remove the HARNESS ASSY GND.
Page 609 Chapter 3 Removal and Replacement Procedures (RRPs) 32) Remove the two screws (silver, tap, 8mm) that fix the front side of the printer frame. 33) Remove the two screws (silver, tap, 8mm) that fix the under part of the DISPENSER ASSY. 34) Open the HOLDER ASSY TCRU (K), (C), (M), and (Y), remove the one screw (silver, tap, 8mm) that fixes the right side...
Page 610 Chapter 3 Removal and Replacement Procedures (RRPs) 35) Remove the one screw (silver, M4, 6mm) that fixes the rear side of the DISPENSER ASSY. 36) Remove the one screw (silver, tap, 8mm) that fixes the left side of the printer frame.
Page 611 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 50 PWBA HVPS (PL10.7.1) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 612 Chapter 3 Removal and Replacement Procedures (RRPs) 24) Remove the seven screws (silver, with flange, 6mm) that fix the PWBA HVPS to the CHASSIS ASSY HVPS (PL10.5.7). 25) Remove the PWBA HVPS from the CHASSIS ASSY HVPS. 3 - 110 Version 1 2008.02.01...
Page 613 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 51 SENSOR PHOTO: REGI (PL3.2.13) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 614 Chapter 3 Removal and Replacement Procedures (RRPs) 24) Release the ACTUATOR REGI OUT from the hook on the CHUTE UP (PL3.2.26), open the ACTUATOR REGI OUT. 25) Release the three hooks that fix the SENSOR PHOTO: REGI (PL3.2.13) to the FEEDER ASSY NV AIO (PL10.4.97), and remove the SENSOR PHOTO: REGI.
Page 615 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 52 ROLL ASSY REGI (PL3.2.9) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 616 Chapter 3 Removal and Replacement Procedures (RRPs) 24) Release the ACTUATOR REGI OUT from the hook on the CHUTE UP (PL3.2.26), open the ACTUATOR REGI OUT. 25) Remove the E-ring that fixes the GEAR REGI R (PL3.2.22) to the ROLL ASSY REGI (PL3.2.9), using a miniature screwdriver.
Page 617 Chapter 3 Removal and Replacement Procedures (RRPs) 27) Remove the BEARING EARTH REGI (PL3.2.21) from the ROLL ASSY REGI. Note: When carrying out the work this procedure, it is easier to push the ROLL REGI METAL (PL3.2.10) to frontward. 28) Remove the E-ring that fixes the BEARING R (PL3.2.31) to the ROLL ASSY REGI, using a miniature screwdriver.
Page 618 Chapter 3 Removal and Replacement Procedures (RRPs) 30) Shift the ROLL ASSY REGI to left to remove the right shaft of the ROLL ASSY REGI, remove the ROLL ASSY REGI from the FEEDER ASSY NV AIO (PL10.4.97) together with the ACTUATOR REGI OUT and the ACTUATOR REGI ROLL.
Page 619 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 53 ACTUATOR REGI IN (PL3.2.11) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 620 Chapter 3 Removal and Replacement Procedures (RRPs) 25) Remove the ACTUATOR REGI IN and the SPRING ACT REGI (PL3.2.12) by releasing the right shaft of the ACTUATOR REGI IN from the hole of the CHUTE UP. 26) Remove the SPRING ACT REGI from the ACTUATOR REGI IN.
Page 621 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 54 SENSOR PHOTO: CST NO PAPER (PL3.2.13) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 622 Chapter 3 Removal and Replacement Procedures (RRPs) 24) Disengage the connector (P/J234) of the SENSOR PHOTO: CST NO PAPER. 3 - 120 Version 1 2008.02.01...
Page 623 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 55 ACTUATOR ASSY NO PAPER (PL3.2.32) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 624 Chapter 3 Removal and Replacement Procedures (RRPs) 25) Remove the ACTUATOR ASSY NO PAPER and the SPRING STP (PL3.2.16) by releasing the left shaft of the ACTUATOR ASSY NO PAPER from the hole of the CHUTE UP. 26) Remove the SPRING STP from the ACTUATOR ASSY NO PAPER.
Page 625 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 56 MEMORY CARD (PL10.6.8) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Loosen the SCREW KNURLING, shift the COVER ASSY ESS (PL10.1.11) to rear side. 2) Slowly pull the COVER ASSY ESS until it stop, and then slide it rearward obliquely.
Page 626 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Push the release latches of the socket to release the MEMORY CARD (PL10.6.8). 5) Remove the MEMORY CARD. 3 - 124 Version 2 2008.03.31...
Page 627 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 57 ADF FEED ROLL & SEPARATOR ROLL KIT (PL10.10.97) 1) Open the COVER ADF JAM (PL10.10.2). 2) Raise the LEVER of the ROLL ASSY FEED (PL10.10.3) by 90 degrees. 3) After removing the lever of the ROLL ASSY FEED from the guide, pull the rear shaft out.
Page 628 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Release the two hooks of the PAD ASSY SEPARATOR (PL10.10.4), raise the PAD ASSY SEPARATOR. 5) Remove the PAD ASSY SEPARATOR. 3 - 126 Version 1 2008.02.01...
Page 629 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 58 TRAY ASSY ADF INPUT (PL10.10.11) 1) Open the COVER ADF JAM (PL10.10.2). 2) Bend the rear side hinge of the TRAY ASSY ADF INPUT (PL10.10.11), release the boss from the hole of the ADF ASSY. 3) Release the front side boss of the TRAY ASSY ADF INPUT from the hole of the ADF ASSY, remove the RAY ASSY ADF...
Page 630 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 59 KIT IIT ASSY SUB (PL10.9.99) 1) Remove the Tray 1. (Removal 1) 2) Open the COVER ASSY FRONT (PL10.2.1). Note: Cover the drum of the PHD unit to avoid exposure to light. 3) Remove the PHD Unit.
Page 631 Chapter 3 Removal and Replacement Procedures (RRPs) 15) Remove the clamp that fixes the harness of the ADF ASSY from the printer. 15.1 15.2 15.1 16) Disengage the flat cable (P/J1001) of the IIT ASSY SUB (PL10.9.2) on the PWBA CONT AIO (PL10.6.6). 17) Release the two hooks of the HOLDER FFC (PL10.5.4), remove the CORE FERR FFC (PL10.9.4) from the...
Page 632 Chapter 3 Removal and Replacement Procedures (RRPs) 18) Remove the CORE FERR FFC from the flat cable of the IIT ASSY SUB. 19) Remove the one screw (silver, 6mm) that fixes the ground wire of the ADF ground wire ASSY (PL10.10.1). 20) Disengage the connector (P/J1003) on the PWBA CONT AIO, release the hook...
Page 633 Chapter 3 Removal and Replacement Procedures (RRPs) 21) Disengage the connector (P/J1002) on the PWBA CONT AIO, release the clamp harness of the IIT ASSY SUB from the clamp, pull it out to outside from the hole of the frame. 22) Remove the two screws (silver, 6mm) that fix the IIT ASSY SUB to the printer.
Page 634 Chapter 3 Removal and Replacement Procedures (RRPs) 24) Release the hook of the COUNTER BALANCE R (PL10.10.23) using the miniature screwdriver, remove the COUNTER BALANCE R from the IIT ASSY SUB. 25) Tilt the ADF ASSY to the right side, release the tab of the COUNTER BALANCE L (PL10.10.22) from the IIT ASSY SUB.
Page 635 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 60 KIT COUNTER BALANCE (PL10.10.99) 1) Remove the TRAY ASSY ADF INPUT. (Removal 58) 2) Remove the ADF ASSY. (Removal 61). 3) Remove the four screws (silver, tap, 8mm) that fix the COUNTER BALANCE L (PL10.10.22) to the ADF ASSY.
Page 636 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Remove the COUNTER BALANCE R from the ADF ASSY. 3 - 134 Version 3 2008.06.13...
Page 637 Chapter 3 Removal and Replacement Procedures (RRPs) Removal 61 ADF ASSY (PL10.10.1) Note: The following steps show how to remove the ADF ASSY without removing the HARN ASSY ADF (PL10.10.7) from the printer. For how to remove the ADF ASSY along with HARN ASSY ADF, refer to Removal 59 KIT IIT ASSY SUB.
Page 638 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Remove the one screw (silver, 4mm) that fixes the grounding terminal of the HARN ASSY ADF (PL10.10.7) from the ADF ASSY. 5) Disengage the connector (P/JADF1) of the HARN ASSY ADF on the PWBA. 6) Remove the RUBBER BUSH of the HARN ASSY ADF from the ADF ASSY.
Page 639 Chapter 3 Removal and Replacement Procedures (RRPs) 7) Release the hook of the COUNTER BALANCE R (PL10.10.23) using the miniature screwdriver, remove the COUNTER BALANCE R from the IIT ASSY SUB (PL10.9.2). 8) Tilt the ADF ASSY to the right side, release the tab of the COUNTER BALANCE L (PL10.10.22) from the IIT ASSY SUB.
Page 640 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 1 KIT COUNTER BALANCE (PL10.10.99) 1) Mate the two holes of the COUNTER BALANCE R with the bosses of the ADF ASSY, attach the COUNTER BALANCE R. 2) Secure the COUNTER BALANCE R to the ADF ASSY with the one screw (silver, tap, 8mm).
Page 641 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Secure the COUNTER BALANCE L to the ADF ASSY with the four screws (silver, tap, 8mm). Go to the next replacement step: Replacement 61 ADF ASSY (PL10.10.1) 3 - 139 Version 3 2008.06.13...
Page 642 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 2 KIT IIT ASSY SUB (PL10.9.99) 1) Route the harness of the ADF ASSY through the hole of the IIT ASSY SUB. 2) Tilt the ADF ASSY to left side, put the tab of the COUNTER BALANCE L into the hole of the IIT ASSY SUB.
Page 643 Chapter 3 Removal and Replacement Procedures (RRPs) Note: When carrying out the work described next procedure, take care not to damage the harnesses of the ADF ASSY and IIT ASSY SUB by pinching them between the frame and the IIT ASSY SUB.
Page 644 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Route the harness of the IIT ASSY SUB through the hole of the frame, fix it with the clamp clamp, engage the connector (P/J1002) of the PWBA CONT AIO. 7) Replace the clamp that secures the harness of the ADF ASSY to the printer.
Page 645 Chapter 3 Removal and Replacement Procedures (RRPs) 9) Secure the ground wire of the ADF ASSY to the printer with the one screw ground wire (silver, 6mm). 10) Route the flat cable through the HOLDER FFC, attach the CORE FERR FFC to the flat cable of the IIT ASSY SUB.
Page 646 Chapter 3 Removal and Replacement Procedures (RRPs) 12) Move the CORE FERR FFC to the bend of the flat cable, and then secure the CORE FERR FFC with the two hooks on the HOLDER FFC. 13) Engage the flat cable (P/J1001) of the IIT ASSY SUB to the PWBA CONT AIO.
Page 647 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 3 TRAY ASSY ADF INPUT (PL10.10.11) 1) Mate the boss of the TRAY ASSY ADF INPUT with the hole of the ADF ASSY. 2) Depress the hinge of the TRAY ASSY ADF INPUT to mate the boss of the TRAY ASSY ADF INPUT with the hole of the ADF ASSY.
Page 648 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 4 ADF FEED ROLL & SEPARATOR ROLL KIT (PL10.10.97) 1) Mate the flat surface of the pivot on the PAD ASSY SEPARATOR with the groove of the ADF ASSY. Attach the PAD ASSY SEPARATOR.
Page 649 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Mate the flat surface of the LEVER on the ROLL ASSY FEED with the guide of the ADF ASSY to attach the ROLL ASSY FEED. 5) Tilt the LEVER of the ROLL ASSY FEED to fix the ROLL ASSY FEED.
Page 650 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Close the COVER ADF JAM. 3 - 148 Version 2008.02.01...
Page 651 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 5 ACTUATOR ASSY NO PAPER (PL3.2.32) 1) Attach the SPRING STP to the ACTUATOR ASSY NO PAPER. Note: When carrying out the work SPRING STP described next procedure, ensure that the SPRING STP is hung to ACTUATOR NO PAPER and the CHUTE UP correctly.
Page 652 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Insert the right shaft of the ACTUATOR ASSY NO PAPER into the hole of the CHUTE UP. Attach the ACTUATOR ASSY NO PAPER. Check the ACTUATOR ASSY NO PAPER movement, after the procedure 3 is completed. Go to the next replacement step: Replacement 6 SENSOR PHOTO: CST NO PAPER (PL3.2.13) 3 - 150...
Page 653 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 6 SENSOR PHOTO: CST NO PAPER (PL3.2.13) 1) Engage the connector (P/J234) of the SENSOR PHOTO: CST NO PAPER. 2) Replace the SENSOR PHOTO: CST NO PAPER to the FEEDER ASSY V by mating the hook of the SENSOR PHOTO: CST NO PAPER with its mounting position.
Page 654 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 7 ACTUATOR REGI IN (PL3.2.11) 1) Attach the SPRING ACT REGI to the ACTUATOR REGI IN. Note: When carrying out the work SPRING ACT REGI described next procedure, ensure that the SPRING ACT REGI is hung to ACTUATOR REGI IN and the CHUTE UP correctly.
Page 655 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Fix the left shaft of the ACTUATOR REGI IN with the hook of the CHUTE UP to attach the ACTUATOR REGI IN. Check the ACTUATOR REGI IN movement, after the procedure 3 is completed. Go to the next replacement step: Replacement 8 ROLL ASSY REGI (PL3.2.9) 3 - 153...
Page 656 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 8 ROLL ASSY REGI (PL3.2.9) 1) After the inserting the left shaft of the ROLL ASSY REGI into the hole of the FEEDER ASSY NV AIO, insert the right shaft of the ROLL ASSY REGI into the hole.
Page 657 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Attach the BEARING EARTH REGI to the ROLL ASSY REGI. Note: When carrying out the work this procedure, it is easier to push the ROLL REGI METAL (PL3.2.10) to frontward. 5) Attach the GEAR REGI R to the ROLL ASSY REGI.
Page 658 Chapter 3 Removal and Replacement Procedures (RRPs) 7) Close the ACTUATOR REGI OUT by inserting the boss of the ACTUATOR REGI OUT into the SPRING REGI OUT. 8) Shift the ACTUATOR REGI OUT to left, fix the CHUTE UP using the hook. 9) Attach the ACTUATOR REGI ROLL by mating the hole of the ACTUATOR REGI ROLL with the tab of the ACTUATOR...
Page 659 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 9 SENSOR PHOTO: REGI (PL3.2.13) 1) Engage the connector (P/J232) of the SENSOR PHOTO: REGI. 2) Replace the SENSOR PHOTO: REGI to the FEEDER ASSY V by mating the three hooks of the SENSOR PHOTO: REGI. Note: When carrying out the work this procedure, it is easier to push the ACTUATOR REGI IN (PL3.2.11) to...
Page 660 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Shift the ACTUATOR REGI OUT to left, fix the CHUTE UP using the hook. 5) Attach the ACTUATOR REGI ROLL by mating the hole of the ACTUATOR REGI ROLL with the tab of the ACTUATOR REGI OUT.
Page 661 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 10 PWBA HVPS (PL10.7.1) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Mate the notch and hole of the PWBA HVPS with the tabs of the CHASSIS ASSY HVPS, attach the PWBA HVPS.
Page 662 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 11 UPPER UNIT (Reference only) Note: When carrying out the work described next procedure, route the harness of the TRANSFER ASSY through the groove of the UPPER UNIT. 1) Mate the two holes of the UPPER UNIT with the bosses of the FEEDER ASSY NV AIO and attach it.
Page 663 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Secure the rear side of the DISPENSER ASSY with the one screw (silver, M4, 6mm). 4) Open the HOLDER ASSY TCRU (K), (C), (M) and (Y), secure the right side of the printer frame with the one screw (silver, tap, 8mm).
Page 664 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Secure the front side of the printer frame with the two screws (silver, tap, 8mm). 7) Route the harness to the CLAMP LOCKING. 8) Secure the HARN ASSY GFI GND with the one screw (silver, 6m) to the DRIVE ASSY SUB.
Page 665 Chapter 3 Removal and Replacement Procedures (RRPs) 9) Mate the three tabs of the CHASSIS MCU with the holes of the printer, attach the CHASSIS MCU to the printer together with the PWBA MCU. 10) Secure the side part of the CHASSIS MCU with the one screw (silver, 6mm).
Page 666 Chapter 3 Removal and Replacement Procedures (RRPs) 12) Route the harnesses through the hole of the CHASSIS MCU, engage all the connectors of the PWBA MCU and PWBA EEPROM. Note: When carrying out the work this procedure, do not engage the two connectors (P10, P11).
Page 667 Chapter 3 Removal and Replacement Procedures (RRPs) 15) Route the harness of the CLUTCH ASSY DRV through the hook of the DRIVE ASSY PH. 16) Engage the connector (P/J262) of the CLUTCH ASSY DRV, secure the relay connector with the pegs of the DRIVE ASSY PH.
Page 668 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 12 KIT TRANSFER & PIVOT (PL6.1.98) 1) Attach the TRANSFER ASSY to the printer. 2) Replacement the KIT PIVOT. (Replacement 13) 3) Insert the SHAFT PIVOT into the hole of the frame and fix it. Note: When carrying out the work described next procedure, take care not to scratch the belt surface of the TRANSFER ASSY.
Page 669 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Route the harness of the printer through the hooks of the TRANSFER ASSY. 5) Engage the connector (P/J281) of the TRANSFER ASSY, secure the relay connector with the pegs of the TRANSFER ASSY.
Page 670 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 13 KIT PIVOT (PL6.1.99) Accesses Position (All the numbers show the procedure number.) 3), 4), 5) 1), 2) 1) Mate the hole of the TRANSFER ASSY with the hole of the printer frame, attach the SHAFT ASSY PIVOT.
Page 671 Chapter 3 Removal and Replacement Procedures (RRPs) Note: When carrying out the work described next procedure, make sure that the position of the GEAR T4 is correctly. Note: When carrying out the work described next procedure, keep the TRANSFER ASSY slightly lifted for ease of work.
Page 672 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Mate the tab of the STOPPER PIVOT with the notch of the DRIVE ASSY MAIN, attach the STOPPER PIVOT to the PIVOT TRANS L. 5) Rotate the STOPPER PIVOT to the left, secure the STOPPER PIVOT to the DRIVE ASSY MAIN frame.
Page 673 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 14 COVER ASSY FRONT (PL10.2.1) Accesses Position (The 4) and 5) show the procedure number.) 1) Insert the right side boss of the TRANSFER ASSY into the guide of the COVER ASSY FRONT. 2) Insert the left side boss of the TRANSFER ASSY into the guide of the COVER ASSY FRON by tilting the...
Page 674 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Replacement the KIT SHAFT PIVOT. (Replacement 15) 4) Route the HARNESS A-OP-OPP through the hooks of the printer. 5) Engage the connector (P/J5301) of the HARNESS A-OP-OPP, secure the relay connector with the rib of the printer. Go to the next replacement step: Replacement 40 COVER SIDE L LOW (PL10.1.9) 3 - 172...
Page 675 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 15 KIT SHAFT PIVOT (PL10.2.99) Note: Described below is the replacement procedure common among the left and right sides of the SHAFT PIVOTs (PL10.2.14). 1) Mate the flat face of the SHAFT PIVOT with the hole of the COVER ASSY FRONT, push the SHAFT PIVOT until the hook is locked.
Page 676 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 16 KIT ROS (PL4.1.99) 1) Engage the two connectors (P/J411, 412) of the ROS ASSY. 2) Mate the under side boss of the ROS ASSY with the hole of the printer, attach the ROS ASSY.
Page 677 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Mate the holes of the SPRING ROS with the bosses of the printer, secure it with the four screws (silver, tap, 8mm). 4) Engage the two connectors (P/J40, 41) with the PWBA MCU, fix the harness using the EDGING SADDLE.
Page 678 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 17 FRAME ASSY MOT (PL5.1.2) Note: When carrying out the work described next procedure, take care not to drop and lose the GEARs. 1) Attach the FRAME ASSY MOT to the DISPENSER ASSY. 2) Hang the notch of the CONDUCTOR MOTOR to the hook of the FRAME DISP.
Page 679 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Secure the FRAME ASSY MOT to the DISPENSER ASSY with the five screws (silver, tap, 8mm). 4) Route all the harness through the hooks of the FRAME ASSY MOT, engage all the connectors of the MOTOR ASSY DISP.
Page 680 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 18 DISPENSER ASSY (PL5.1.1) 1) Insert the AUGER part of the DISPENSER ASSY into the hole of the printer, mate the hole of the DISPENSER ASSY with the boss of the printer, and then attach the DISPENSER ASSY.
Page 681 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Route the HARN ASSY FUSER and HARN ASSY LVPS MAIN through the hooks of the DISPENSER ASSY, engage the seven connectors (P/J14, 15, 17, 18, 19, 29, 31) with the PWBA MCU. 5) Attach the connector of the HARNESS ASSY LVPS MAIN to the DISPENSER ASSY.
Page 682 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 19 HOLDER ASSY TCRU (K), (C), (M), (Y) (PL5.1.17~20) Note: Described below is the replacement procedure common among the four HOLDER ASSY TCRU. 1) Mate the lower boss of the HOLDER ASSY TCRU with the hole of the FRAME DISP.
Page 683 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 20 CHASSIS ASSY BREAKER (Reference only) 1) Mate the two bosses of the CHASSIS BREAKER with the hole of the printer, attach the CHASSIS BREAKER to the printer together with the BREAKER GFI, the HARN ASSY SW PWR and the HARN ASSY GFI GND.
Page 684 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Secure the CHASSIS BREAKER to the printer with the two screws (silver, tap, 8mm), secure the grounding terminal of the HARN ASSY GFI GND to the printer with the one screw (silver, with washer, 6mm).
Page 685 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 21 PLATE ASSY DUCT (PL10.6.1) 1) Attach the PLATE ASSY DUCT to the printer. 2) Secure the inside of the PLATE ASSY DUCT with the one screw (silver, M4, 6mm). 3) Secure the left side of the PLATE ASSY DUCT with the two screws (silver, M4, 6mm).
Page 686 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Secure the right side of the PLATE ASSY DUCT with the one screw (silver, tap, 8mm). 5) Secure the upper side of the PLATE ASSY DUCT with the seven screws (silver, tap, 8mm). 6) Route the HARN ASSY ESS (PL10.8.1) and the HARN ASSY ESS VIDEO (PL10.8.2) through the hole of the PLATE...
Page 687 Chapter 3 Removal and Replacement Procedures (RRPs) 7) Replace the seven clamps that secure the harness of the HARN ASSY FUSER and HARN ASSY INTERLOCK to the PLATE ASSY DUCT. Go to the next replacement step: Replacement 22 COVER POLE IN (PL10.1.3) 3 - 185 Version 2008.02.01...
Page 688 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 22 COVER POLE IN (PL10.1.3) 1) Mate the two bosses of the COVER POLE IN with the holes of the printer, attach the COVER POLE IN. 2) Secure the COVER POLE IN to the printer with the three hooks.
Page 689 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 23 COVER SCANNER LOW (PL10.1.2) 1) Mate the four hooks of the COVER SCANNER LOW with the holes of the printer. 2) Shift the COVER SCANNER LOW to the left side, mate the one boss of the COVER SCANNER LOW with the holes of the frame.
Page 690 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 24 KIT FEED ROLL/SOL/CLUTCH (PL10.4.99) 1) Mate the holes of the SOLENOID FEED MS with the two bosses of the printer, secure the SOLENOID FEED MSI with the one screw (silver, tap, 8mm). 2) Engage the connecter (P/J231) of the SOLENOID FEED MSI, secure the relay connector with the rib of the printer.
Page 691 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Attach the GEAR ASSY FEED to the SHAFT ASSY FEED by pushing down the LEVER FEED, mate the hook of the GEAR ASSY FEED with the groove of the SHAFT ASSY FEED. 5) Hang the SPRING FEED OUT to the GEAR ASSY FEED and the printer.
Page 692 Chapter 3 Removal and Replacement Procedures (RRPs) 7) Fit the ROLL ASSY FEED to the SHAFT ASSY FEED with the groove of the ROLL ASSY FEED facing upward, rotate the ROLL ASSY FEED 180 degrees so that the pin on the SHAFT ASSY FEED is aligned with the groove on the ROLL ASSY FEED.
Page 693 Chapter 3 Removal and Replacement Procedures (RRPs) 10) Move the ROLL CORE MSI to the right side, to secure the hook of the ROLL CORE MSI with the groove of the SHAFT ASSY FEED. Go to the next replacement step: Replacement 28 KIT DRIVE ASSY PH (PL7.1.99) 3 - 191 Version ...
Page 694 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 25 KIT BLOCK PHD LEFT (PL4.1.98) Accesses Position (The 1), 2) and 3) show the procedure number.) 1), 2) 1) Tilt the LEVER PHD slightly, attach the LEVER PHD to the printer. 2) Attach the SPRING PHD to the printer.
Page 695 Chapter 3 Removal and Replacement Procedures (RRPs) Note: Described below is the replacement procedure common among the upper and lower of the BLOCK STOPPER PHD D. 3) Push the BLOCK STOPPER PHD D to the printer until it is locked. Go to the next replacement step: Replacement 27 KIT DRIVE ASSY MAIN (PL7.1.98) 3 - 193...
Page 696 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 26 DRIVE ASSY SUB (PL7.1.1) 1) Attach the DRIVE ASSY SUB to the printer. Note: Since two types of screws are used for securing the DRIVE ASSY SUB, ensure that the right screws are used at their right securing positions. The securing positions for tap screws are marked with [T].
Page 697 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Secure the HARN ASSY GFI GND with the one screw (silver, 6m) to the DRIVE ASSY SUB. 4) Engage the connecter (P/J221) of the DRIVE ASSY SUB. Go to the next replacement step: Replacement 27 KIT DRIVE ASSY MAIN (PL7.1.98) 3 - 195 Version ...
Page 698 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 27 KIT DRIVE ASSY MAIN (PL7.1.98) 1) Attach the GEAR P2 to the shaft of DRIVE ASSY SUB. Note: Ensure that the GEAR P2 is oriented to the direction shown in the right.
Page 699 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Secure the DRIVE ASSY MAIN to the printer with the one screw (silver, M4, 6mm) and the five screws (silver, tap, 8mm). Note: When carrying out the work described next procedure, ensure that the flat face of the PIVOT TRANS L is oriented to the direction shown in the right.
Page 700 Chapter 3 Removal and Replacement Procedures (RRPs) 5) Rotate the STOPPER PIVOT to the left, secure the STOPPER PIVOT to the DRIVE ASSY MAIN frame. Go to the next replacement step: Replacement 28 KIT DRIVE ASSY PH (PL7.1.99) 3 - 198 Version 2008.02.01...
Page 701 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 28 KIT DRIVE ASSY PH (PL7.1.99) 1) Attach the GEAR P2 to the shaft of DRIVE ASSY SUB. Note: Ensure that the GEAR P2 is oriented to the direction shown in the right.
Page 702 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Attach the DRIVE ASSY PH to the printer. Note: Since three types of screws are used for securing the DRIVE ASSY PH, ensure that the right screws are used at their right securing positions. The securing positions for tap screws are marked with [T].
Page 703 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Route the harness of the DRIVE ASSY PH and the HARN ASSY KSNR REGCL into the hole of the CHASSIS MCU, secure the harness using the CLAMP LOCKING. 7) Engage the two connectors (P/J24, 26) with the PWBA MCU.
Page 704 Chapter 3 Removal and Replacement Procedures (RRPs) 9) Mate the notch of the CLUTCH ASSY DRV with the rib of the DRIVE ASSY PH, secure the CLUTCH ASSY DRV to the ROLL ASSY REGI with the E-ring by using a pliers. 10) Route the harness of the CLUTCH ASSY DRV through the hook of the DRIVE ASSY PH.
Page 705 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 29 KIT PWBA MCU (PL10.7.99) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Mate the holes of the PWBA MCU with the tabs of the printer, attach it. 2) Secure the PWBA MCU to the printer with the six screws (silver, with flange, 6mm).
Page 706 Chapter 3 Removal and Replacement Procedures (RRPs) Note: When the PWBA MCU is replaced with a new one, perform the following steps. (After completing all steps up to Replacement 60.) 4) Plug in the power cord to the printer. 5) Execute diagnostic operation of NVM Load, and write the data into PWBA MCU. 6) Turn off the power.
Page 707 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 30 BREAKER GFI (PL10.7.10) 1) Attach the BREAKER GFI to the printer. 2) Secure the BREAKER GFI to the printer with the two screws (silver, tap, 12mm). 3) Engage the connector (P/J482) and the FASTON terminal (FS484) to the BREAKER GFI.
Page 708 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 31 HARN ASSY SW PWR (PL10.7.8) 1) Replace the POWER SWITCH to the printer, and secure it with the hooks. Note: When replacing the HARN ASSY SW PWR, match the ON/OFF mark of the POWER SWITCH with the mark on the CHASSIS BREAKER.
Page 709 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 32 CHASSIS ASSY LVPS (Reference only) 1) Route the harnesses into the hole of the CHASSIS LVPS. Note: Take care not to route the harness through the wrong hole. Note: When carrying out the work described next procedure, take care not to damage the harness by pinching it between the CHASSIS LVPS and the...
Page 710 Chapter 3 Removal and Replacement Procedures (RRPs) Note: Since three types of screws are used for securing the CHASSIS LVPS, ensure that the right screws are used at their right securing positions. The securing positions for tap screws are marked with [T]. The securing positions for metal screws are marked with [M].
Page 711 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 33 HARN ASSY INTERLOCK (PL10.6.4) 1) Mate the hole of the switch with the boss of the printer, secure the switch with the one screw (silver, tap, 16mm). 2) Secure the harness of the HARN ASSY INTERLOCK with the clamps.
Page 712 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Engage the connector (P/J44) of the HARN ASSY INTERLOCK to the PWBA LVPS, secure the harness using the clamp. Go to the next replacement step: Replacement 42 COVER TOP (PL10.1.4) 3 - 210 Version 2008.02.01...
Page 713 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 34 DUCT FAN ASSY (PL10.6.17) Note: When carrying out the work described next procedure, take care to check the orientation of the FAN. (Attach the FAN so that its labeled surface faces front.) 1) Secure the DUCT ASSY FAN to the printer with the four hooks.
Page 714 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 35 PWBA LVPS (PL10.6.16) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Mate the hole of the PWBA LVPS with the SUPPORT PWB, secure the hooks of the SUPPORT PWB.
Page 715 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 36 KIT ESS PWBA (PL10.6.99) Note: Use the wrist strap to protect the PWB from the electrostatic. Note: The replacement steps of procedure 1) to 3) are to be required for changing the PWBA CONT AIO.
Page 716 Chapter 3 Removal and Replacement Procedures (RRPs) Note: Carefully check the correct orientation of NVM when carrying out the following job. 3) Attach the NVMs that were removed from old PWBA CONT AIO on IC sockets of new PWBA CONT AIO with its notch aligned with the notch in IC socket.
Page 717 Chapter 3 Removal and Replacement Procedures (RRPs) 5) Secure the PWBA CONT AIO to the printer with the eight screws (silver, with flange, 6mm). 6) Secure the USB connector of the PWBA CONT AIO to the printer with the one screw (silver, 6mm). 7) Engage all the connectors of the PWBA CONT AIO.
Page 718 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 37 PWBA FAX (PL10.6.9) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Engage the connector (P/J801) of the PWBA FAX to the PWBA CONT AIO. 2) Secure the PWBA FAX to the printer with the two screws (silver, with flange, 6mm).
Page 719 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 38 SHIELD ASSY ESS (PL10.6.19) 1) Engage the two tabs of the SHIELD ASSY ESS to the frame, and then attach the SHIELD ASSY ESS to the printer. 2) Secure the SHIELD ASSY ESS to the printer with the fourteen screws (silver, 6mm).
Page 720 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 39 SWITCH (PL5.1.9) 1) Engage the connecter (P/J291) of the SWITCH. 2) Attach the SWITCH to the printer, secure the SWITCH with the two hooks. Go to the next replacement step: Replacement 42 COVER TOP (PL10.1.4) 3 - 218 Version 2008.02.01...
Page 721 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 40 COVER SIDE L LOW (PL10.1.9) 1) Attach the COVER SIDE L LOW to the printer. 2) Secure the COVER SIDE L LOW to the printer with the two screws (silver, tap, 8mm).
Page 722 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 41 COVER SIDE R LOW (PL10.1.8) 1) Attach the COVER SIDE R LOW to the printer. 2) Secure the COVER SIDE R LOW to the printer with the two screws (silver, tap, 8mm).
Page 723 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 42 COVER TOP (PL10.1.4) 1) Mate the boss of the COVER TOP with the hole of the COVER POLE IN. 2) Mate the two holes of the COVER TOP with the pegs of the printer by pulling down the COVER TOP.
Page 724 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Secure the COVER TOP to the printer with the two screws (silver, tap, 8mm). Go to the next replacement step: Replacement 43 COVER REAR (PL10.1.5) 3 - 222 Version 2008.02.01...
Page 725 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 43 COVER REAR (PL10.1.5) 1) Insert the rim on the upper side of the REAR COVER into the inside of the TOP COVER, attach the COVER REAR to the printer. 2) Secure the COVER REAR to the printer with the two screws (silver, tap, 8mm).
Page 726 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 44 COVER ASSY ESS (PL10.1.11) 1) Mate the upper hole of the COVER ASSY ESS with the PIVOT ASSY. 2) Insert the boss of the HOUSING PIVOT to the under part of the COVER ASSY ESS.
Page 727 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 45 COVER POLE OUT (PL10.1.1) 1) Mate the two hooks of the COVER POLE OUT with the holes of the printer. 2) Mate the hole of the COVER POLE OUT with the boss of the COVER TOP. 3) Secure the COVER POLE OUT to the printer with the one screw (silver, 6mm) and the one screw (silver, tap, 8mm).
Page 728 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 46 COVER ASSY SIDE L (PL10.1.10) 1) Mate the six hooks of the COVER ASSY SIDE L with the holes of the printer. 2) Shift the COVER ASSY SIDE L to rear side, secure the front hook of the COVER ASSY SIDE L to the printer.
Page 729 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Slowly close the COVER ASSY ESS until it stops. Note: Do not pull the COVER ASSY ESS fast. Otherwise, the hinge may be caught and damaged. 5) Slide the COVER ASSY ESS frontward obliquely, and then close the COVER ASSY ESS until it locks into place.
Page 730 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 47 KIT BLOCK PHD RIGHT (PL4.1.97) Accesses Position (The 1), 2) and 3) show the procedure number.) 1), 2) 1) Tilt the LEVER PHD slightly, attach the LEVER PHD to the printer. 2) Attach the SPRING PHD to the printer.
Page 731 Chapter 3 Removal and Replacement Procedures (RRPs) Note: Described below is the replacement procedure common among the upper and lower of the BLOCK STOPPER PHD ADs. 3) Push the BLOCK STOPPER PHD AD to the printer until it is locked. Go to the next replacement step: Replacement 48 LED ASSY ERASE (PL4.1.8) 3 - 229...
Page 732 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 48 LED ASSY ERASE (PL4.1.8) 1) Engage the connecter (P/J141) of the LED ASSY ERASE. 2) Attach the LED ASSY ERASE to the printer. 3) Secure the LED ASSY ERASE to the printer with two screws (silver, tap, 8mm).
Page 733 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 49 COVER WINDOW TNR (PL10.1.7) 1) Insert the upper and lower hinges of the COVER WINDOW TNR into the hole of the COVER ASSY SIDE R. 2) Mate the boss on the lower hinge of the COVER ASSY SIDE R with the hole of the COVER ASSY SIDE R.
Page 734 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 50 COVER ASSY SIDE R (PL10.1.6) 1) Mate the two hooks of the COVER ASSY SIDE R with the holes of the printer. 2) Shift the COVER ASSY SIDE R to rear side, secure the front hook of the COVER ASSY SIDE R to the printer.
Page 735 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 51 FUSER ASSY (PL6.1.1) 1) Insert the two studs of the FUSER ASSY into the holes of the printer. 2) Engage the connector (P/J171) of the FUSER ASSY by pushing the FUSER ASSY.
Page 736 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 52 CONSOLE ASSY PANEL (PL10.2.2) 1) Engage the connector (P/J202) of the CONSOLE ASSY PANEL. 2) Attach the CONSOLE ASSY PANEL to the COVER ASSY FRONT, secure it with the three hooks. 3 - 234 Version 2008.02.01...
Page 737 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Secure the CONSOLE ASSY PANEL to the COVER ASSY FRONT with the two screws (silver, tap, 8mm). 4) Mate the five hooks of the COVER INNER FRONT with the holes of the COVER ASSY FRONT.
Page 738 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 53 Black, Cyan, Magenta, Yellow Cartridge (PL5.1.21~24) Note: Described below is the replacement procedure common among the four Toner Cartridges. 1) Shake the Toner Cartridge five or six times for the distributing toner evenly. 2) Insert the Toner Cartridge into the HOLDER ASSY TCRU slowly, attach it.
Page 739 Chapter 3 Removal and Replacement Procedures (RRPs) Note: When performing the step described next procedure, mate the delta mark of the Handle with the lock mark on the cartridge holder. 4) Move the handle to the front. 5) Close the COVER WINDOW TNR. 3 - 237 Version 2008.02.01...
Page 740 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 54 ACTUATOR SSI (PL3.2.14) 1) Attach the SPRING ACT SSI to the ACTUATOR SSI. Note: When carrying out the work described next procedure, ensure that SPRING ACT SSI the SPRING ACT SSI is hung to ACTUATOR SSI and the CHUTE UP correctly.
Page 741 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Secure the left shaft of the ACTUATOR SSI with the hook of the CHUTE UP, attach the ACTUATOR SSI. Check the ACTUATOR SSI movement, after the procedure 3 is completed. 4) Mate the two holes of the BRACKET SNS with the bosses of the printer, secure it with the two screws (silver, tap, 8mm).
Page 742 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 55 SENSOR PHOTO: SSI NO PAPER (PL3.2.13) 1) Engage the connector (P/J233) of the SENSOR PHOTO: SSI NO PAPER. 2) Replace the SENSOR PHOTO: SSI NO PAPER to the BRACKET SNS by mating the hook of the SENSOR PHOTO: SSI NO PAPER with its mounting position.
Page 743 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Remove the paper from the TRANSFER ASSY. Go to the next replacement step: Replacement 57 PHD Unit (PL4.1.21) 3 - 241 Version 2008.02.01...
Page 744 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 56 KIT ROLL ASSY FEED (PL3.2.99) 1) Close the COVER ASSY FRONT. 2) Fit the ROLL ASSY FEED to the SHAFT ASSY FEED with the groove of the ROLL ASSY FEED facing upward, rotate the ROLL ASSY FEED 180 degrees so that the pin on the SHAFT ASSY FEED is aligned with the groove on the ROLL ASSY...
Page 745 Chapter 3 Removal and Replacement Procedures (RRPs) 5) Move the ROLL CORE MSI to the right side, to secure the hook of the ROLL CORE MSI with the groove of the SHAFT ASSY FEED. Go to the next replacement step: Replacement 57 PHD Unit (PL4.1.21) 3 - 243 Version ...
Page 746 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 57 PHD Unit (PL4.1.21) 1) Put the paper on the TRANSFER ASSY (PL6.1.7) to protect the belt. Note: When carrying out the work this procedure, take care not to cover the left and right of the belt guards with the paper.
Page 747 Chapter 3 Removal and Replacement Procedures (RRPs) Note: Check that the PHD Unit is secured. 4) Rotate the four Stoppers of the PHD Unit to clockwise. 5) Remove the paper from the TRANSFER ASSY. 6) Close the COVER ASSY FRONT. 3 - 245 Version 2008.02.01...
Page 748 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 58 Separator Roller (PL10.3.99) 1) Mate the under tab of the Separator Roller with the hole of the Tray 1. 2) Secure the left and right hooks of the Separator Roller. Go to the next replacement step: Replacement 59 Tray 1 (PL10.3.1) 3 - 246 Version 3...
Page 749 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 59 Tray 1 (PL10.3.1) 1) Insert the Tray 1 into the printer. 3 - 247 Version 2008.02.01...
Page 750 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 60 MEMORY CARD (PL10.6.8) Note: Use the wrist strap to protect the PWB from the electrostatic. 1) Fit the MEMORY CARD into the socket by mating the notch of the MEMORY CARD with the lug on the socket. 2) Insert the MEMORY CARD to the socket until it locks.
Page 751 Chapter 3 Removal and Replacement Procedures (RRPs) 4) Slide the COVER ASSY ESS frontward obliquely, and then close the COVER ASSY ESS until it locks into place. 5) Shift the COVER ASSY ESS to front side, secure the SCREW KNURLING. 3 - 249 Version 2008.03.31...
Page 752 Chapter 3 Removal and Replacement Procedures (RRPs) Replacement 61 ADF ASSY (PL10.10.1) Note: The following steps show how to replace the ADF ASSY without replacing the HARN ASSY ADF (PL10.10.7) from the printer. For how to replace the ADF ASSY along with HARN ASSY ADF, refer to Replacement 2 KIT IIT ASSY SUB.
Page 753 Chapter 3 Removal and Replacement Procedures (RRPs) 3) Attach the COUNTER BALANCE R to the IIT ASSY SUB, fix the hook of the COUNTER BALANCE R. Attach the ADF ASSY to the IIT ASSY SUB. 4) Attach the RUBBER BUSH of the HARN ASSY ADF to the rib of the ADF ASSY.
Page 754 Chapter 3 Removal and Replacement Procedures (RRPs) 6) Secure the grounding terminal of the HARN ASSY ADF to the ADF ASSY with the one screw (silver, 4mm). 7) Install the COVER ADF REAR to the ADF ASSY by locking the two hooks in place.
Page 755 Chapter 4 Plug/Jack(P/J) Connector Locations Chapter 4 Plug/Jack(P/J) Connector Locations CONTENTS 1. Connector [P (plug) / J (jack)]..................4 - 1 1.1 List of P/J ............................4 - 1 1.2 IOT P/J layout diagram ........................4 - 3 Version 1 2008.02.01...
Page 756 Chapter 4 Plug/Jack(P/J) Connector Locations 1. Connector [P (plug) / J (jack)] List of P/J Coordiates Remarks J-157 Connects PWBA MCU and HARNESS ASSY ESS J-157 Connects PWBA MCU and HARNESS ASSY ESS VIDEO I-157 Connects PWBA MCU and HARNESS ASSY LVPS MAIN I-157 Connects PWBA MCU and HARNESS ASSY LVPS MAIN I-159...
Page 757 Chapter 4 Plug/Jack(P/J) Connector Locations Coordiates Remarks Connects FEEDER ASSY NV AIO (REGI Sensor) and HARNESS ASSY L F-126 SIDE Connects FEEDER ASSY NV AIO (SSI No Paper Sensor) and HARNESS G-126 ASSY L SIDE Connects FEEDER ASSY NV AIO (Tray No Paper Sensor) and HAR- G-126 NESS ASSY L SIDE Connects DRIVE ASSY PH (Color Mode Switching Sensor) and HAR-...
Page 758 Chapter 4 Plug/Jack(P/J) Connector Locations IOT P/J layout diagram 2811 5041 Mnt04001KA 4 – 3 Version 1 2008.02.01...
Page 759 Chapter 4 Plug/Jack(P/J) Connector Locations 5301 Mnt04002KA 4 – 4 Version 1 2008.02.01...
Page 760 Chapter 4 Plug/Jack(P/J) Connector Locations 1001 1003 1002 Mnt04003KA 4 – 5 Version 1 2008.02.01...
Page 761 Chapter 4 Plug/Jack(P/J) Connector Locations Mnt04004KA 4 – 6 Version 1 2008.02.01...
Page 762: Chapter 5 Parts List........................................................................................................5
Chapter 5 Parts List Chapter 5 Parts List CONTENTS 1. Parts List........................5 - 1 1.1 Caution for use of spare parts illustration ..................5 - 1 1.2 Caution for use of engineering parts list ..................5 - 1 Customer Replaceable Parts Illustration....................5 - 2 Engineering parts list ..........................
Page 763: Chapter 5 Parts List Contents
Chapter 5 Parts List Chapter 5 Parts List CONTENTS Version 1 2008.02.01...
Page 764: Parts List
Chapter 5 Parts List 1. Parts List 1.1 Caution for use of spare parts illustration - Available spare parts are shown in the illustration by name. - [Ref PL X.Y.Z] shown below the part name denotes the item is "Z" in the plate "PL X.Y" of the engineering part list.
Page 765: Customer Replaceable Parts Illustration
Chapter 5 Parts List Customer Replaceable Parts Illustration Fuser [Ref PL6.1.1] PHD Unit [Ref PL4.1.21] HOLDER ASSY TCRU K [Ref PL5.1.17] HOLDER ASSY TCRU C [Ref PL5.1.18] HOLDER ASSY TCRU M [Ref PL5.1.19] HOLDER ASSY TCRU Y [Ref PL5.1.20] Black Cartridge Separator Roller [Ref PL5.1.21] [Ref PL10.3.99]...
Page 766 Chapter 5 Parts List COVER POLE IN [Ref PL10.1.3] COVER TOP CONSOLE ASSY PANEL [Ref PL10.1.4] [Ref PL10.2.2] COVER ASSY SIDE R COVER ASSY FRONT [Ref PL10.1.6] [Ref PL10.2.1] COVER WINDOW TNR [Ref PL10.1.7] COVER SIDE R LOW [Ref PL10.1.8] KIT SHAFT PIVOT [Ref PL10.2.99] COVER POLE OUT...
Page 767 Chapter 5 Parts List KIT ROS [Ref PL4.1.99] KIT TRANSFER & PIVOT [Ref PL6.1.98] SWITCH [Ref PL5.1.9] KIT BLOCK PHD LEFT [Ref PL4.1.98] LED ASSY ERASE [Ref PL4.1.8] KIT PIVOT [Ref PL6.1.99] KIT BLOCK PHD RIGTH [Ref PL4.1.97] FRAME ASSY MOT [Ref PL5.1.2] DISPENSER ASSY [Ref PL5.1.1] KIT ESS PWBA [Ref PL10.6.99] SENSOR PHOTO MEMORY CARD : CST NO PAPER [Ref PL10.6.8] [Ref PL3.2.13] ACTUATOR ASSY PWBA FAX NO PAPER [Ref PL10.6.9] [Ref PL3.2.32] HARN ASSY INTERLOCK KIT ROLL ASSY FEED [Ref PL10.6.4] [Ref PL3.2.99] SENSOR PHOTO DRIVE ASSY SUB : SSI NO PAPER [Ref PL7.1.1] [Ref PL3.2.13]...
Page 768 Chapter 5 Parts List DUCT FAN ASSY [Ref PL10.6.17] KIT PWBA MCU [Ref PL10.7.99] BREAKER GFI [Ref PL10.7.10] PWBA HVPS PWBA LVPS [Ref PL10.7.1] [Ref PL10.6.16] ADF FEED ROLL & SEPARATOR ROLL KIT [Ref PL10.10.97] TRAY ASSY ADF INPUT [Ref PL10.10.11] ADF ASSY [Ref PL10.10.1] KIT IIT ASSY SUB [Ref PL10.9.99] KIT COUNTER BALANCE [Ref PL10.10.99] Mnt05104KA 5 – 5 Version 1 2008.02.01...
Page 769: Engineering Parts List
Chapter 5 Parts List Engineering parts list PL3.2 Paper Feeder [Illustration] 1 (with 2-16,20-33) 99 (with 4, Instruction) 32 (with 17-19) (P232) REGI 14 15 SENSOR CST NO PAPER SENSOR (P234) (P233) SSI NO PAPER SENSOR Mnt05011KA 5 – 6 Version 1 2008.02.01...
Page 770: Pl3.2 Paper Feeder [List]
Chapter 5 Parts List PL3.2 Paper Feeder [List] Item Parts name CHUTE ASSY FDR REGI (with 2-16,20-33) SHAF ASSY FEED ROLL CORE MSI ROLL ASSY FEED BEARING EARTH ACTUATOR REGI OUT SPRING REGI OUT ACTUATOR REGI ROLL ROLL ASSY REGI ROLL REGI METAL ACTUATOR REGI IN SPRING ACT REGI...
Page 771: Pl4.1 Xerographics [Illustration]
Chapter 5 Parts List PL4.1 Xerographics [Illustration] 99 (with 1,2x2pcs) (J41) (J40) (J411) (J412) 98 (with 4,5,6x2pcs) 97 (with 4,5,7x2pcs) (P141) Mnt05012KA 5 – 8 Version 1 2008.02.01...
Page 772: Pl4.1 Xerographics [List]
Chapter 5 Parts List PL4.1 Xerographics [List] Item Parts name ROS ASSY SPRING ROS HOLDER CRUM SPRING PHD LEVER PHD BLOCK STOPPER PHD D BLOCK STOPPER PHD AD LED ASSY ERASE SPRING TRACKING SPRING CF SPRING TR4 SPRING TR3 SPRING TR2 SPRING TR1 SPRING D4 SPRING D3...
Page 773: Pl5.1 Dispenser [Illustration]
Chapter 5 Parts List PL5.1 Dispenser [Illustration] 1 (with 2,9-11,14-16,25-27) 2 (with 3-8) (P192) (J192) (P191) (J191) (P182) (J182) (P181) (J181) (J291) 11 (with 12,13) (P291) (J19) (J18) (J29) (J314) (P314) (J313) (P313) (J31) (J312) (P312) (J311) (P311) Mnt05013KA 5 – 10 Version 1 2008.02.01...
Page 774: Pl5.1 Dispenser [List]
Chapter 5 Parts List PL5.1 Dispenser [List] Item Parts name DISPENSER ASSY (with 2,9-11,14-16,25-27) FRAME ASSY MOT (with 3-8) MOTOR ASSY DISP CONDUCTOR MOTOR FRAME MOTOR GEAR IDLER GEAR IDLER AUG GEAR IDLER AGI SWITCH HOUSING ASSY AUGER FRAME ASSY DISP (with 12,13) FRAME DISP SEAL DISP AUG CONNECTOR CRUM...
Page 775: Pl6.1 Transfer & Fuser [Illustration]
Chapter 5 Parts List PL6.1 Transfer & Fuser [Illustration] (P171) (J17) (J171) (J47) 99 (with 3-6) (P281) 98 (with 3-7) Mnt05014KA 5 – 12 Version 1 2008.02.01...
Page 776: Pl6.1 Transfer & Fuser [List]
Chapter 5 Parts List PL6.1 Transfer & Fuser [List] Item Parts name FUSER ASSY HARN ASSY FUSER (AIO) (J17,J47-P171) STOPPER PIVOT PIVOT TRANS L GEAR T4 SHAFT ASSY PIVOT TRANSFER ASSY COVER HARNESS 2 KIT TRANSFER & PIVOT (with 3-7) KIT PIVOT (with 3-6) 5 –...
Page 777: Pl7.1 Drive [Illustration]
Chapter 5 Parts List PL7.1 Drive [Illustration] 98 (with 2,3) (P221) (P211) COLOR MODE SWITCHING SENSOR (P261) (J24) 99 (with 3,4) Mnt05015KA 5 – 14 Version 1 2008.02.01...
Page 778: Pl7.1 Drive [List]
Chapter 5 Parts List PL7.1 Drive [List] Item Parts name DRIVE ASSY SUB DRIVE ASSY MAIN GEAR P2 DRIVE ASSY PH HARNESS ASSY GND KIT DRIVE ASSY MAIN (with 2,3) KIT DRIVE ASSY PH (with 3,4) 5 – 15 Version 1 2008.02.01...
Page 779: Pl10.1 Cover (With Scanner Assy) (1/2) [Illustration]
Chapter 5 Parts List PL10.1 Cover (With Scanner Assy) (1/2) [Illustration] 6 (with 7) Mnt05001KB 5 – 16 Version 3 2008.06.13...
Page 780: Pl10.1 Cover (With Scanner Assy) (1/2) [List]
Chapter 5 Parts List PL10.1 Cover (With Scanner Assy) (1/2) [List] Item Parts name COVER POLE OUT COVER SCANNER LOW COVER POLE IN COVER TOP COVER REAR COVER ASSY SIDE R (with 7) COVER WINDOW TNR COVER SIDE R LOW COVER SIDE L LOW COVER ASSY SIDE L COVER ASSY ESS...
Page 781: Pl10.2 Cover (With Scanner Assy) (2/2) [Illustration]
Chapter 5 Parts List PL10.2 Cover (With Scanner Assy) (2/2) [Illustration] 1 (with 2,3,5-13) (P202) (J202) (J5301) 99 (with 14x2pcs) Mnt05002KC 5 – 18 Version 2 2008.03.31...
Page 782: Pl10.2 Cover (With Scanner Assy) (2/2) [List]
Chapter 5 Parts List PL10.2 Cover (With Scanner Assy) (2/2) [List] Item Parts name COVER ASSY FRONT (with 2,3,5-13) CONSOLE ASSY PANEL COVER FRONT COVER INNER FRONT LATCH FRONT [Same as Sooners PL1.1.9] PLATE LATCH [Same as Sooners PL1.1.10] SPRING LATCH OUT [Same as Sooners PL1.1.11] BUTTON LATCH COVER HARNESS GUIDE BELT R...
Page 783: Pl10.3 Paper Cassette (With Scanner Assy) [Illustration]
Chapter 5 Parts List PL10.3 Paper Cassette (With Scanner Assy) [Illustration] 1 (with 2-19) Mnt05003KB 5 – 20 Version 3 2008.06.13...
Page 784: Pl10.3 Paper Cassette (With Scanner Assy) [List]
Chapter 5 Parts List PL10.3 Paper Cassette (With Scanner Assy) [List] Item Parts name CASSETTE ASSY 250 (with 2-19) PLATE ASSY BOTTOM [Same as Sooners PL2.1.2] SPRING N/F L [Same as Sooners PL2.1.3] SPRING N/F R [Same as Sooners PL2.1.4] SEPARATOR ROLLER ASSEMBLY [Same as Sooners PL2.1.5] GUIDE SIDE L [Same as Sooners PL2.1.6] GEAR PINION [Same as Sooners PL2.1.7]...
Page 785: Pl10.4 Paper Feeder (With Scanner Assy) [Illustration]
Chapter 5 Parts List PL10.4 Paper Feeder (With Scanner Assy) [Illustration] 99 (with 1,2,11,15,PL3.2.4) (J262) (J20) (J23) (P201) (J28) (J201) (J281) (P231) 19 (with 16,17) (J234) (J232) (J233) (J231) [Ref PL3.2.1] 97 (with 4-6,8-15,18-21,PL3.2.1) Mnt05004KB 5 – 22 Version 1 2008.02.01...
Page 786: Pl10.4 Paper Feeder (With Scanner Assy) [List]
Chapter 5 Parts List PL10.4 Paper Feeder (With Scanner Assy) [List] Item Parts name CLUTCH ASSY DRV [Same as Sooners PL3.1.1] BEARING REGI [Same as Sooners PL3.1.2] CHASSIS FDR R AIO FOOT [Same as Sooners PL3.1.5] PLATE EARTH PH [Same as Sooners PL3.1.6] CHASSIS FDR L AIO BEARING [Same as Sooners PL3.1.9] STOPPER CST [Same as Sooners PL3.1.10]...
Page 787: Pl10.5 Frame (With Scanner Assy) [Illustration]
Chapter 5 Parts List PL10.5 Frame (With Scanner Assy) [Illustration] [Ref PL10.4.97] Mnt05005KB 5 – 24 Version 3 2008.06.13...
Page 788: Pl10.5 Frame (With Scanner Assy) [List]
Chapter 5 Parts List PL10.5 Frame (With Scanner Assy) [List] Item Parts name FRAME ASSY AIO SHIELD IIT CLAMP MST-10V0 HOLDER FFC CLAMP RLWC-1SV0 EDGING SADDLE CHASSIS ASSY HVPS CHASSIS BREAKER COVER FFC CLAMP LOCKING 5 – 25 Version 1 2008.02.01...
Page 789: Pl10.6 Electrical (With Scanner Assy) (1/2) [Illustration]
Chapter 5 Parts List PL10.6 Electrical (With Scanner Assy) (1/2) [Illustration] (P1002) (P1003) (J1001) (P802) (P901) (J44) (P902) (P403) (J801) [Ref PL10.6.6] 6 (with 7) 99 (with 6, Instruction) 17 (with 18) (P801) (J503) (P48) (P40) (P503) (P47) (P44) (P502) (P504) 19 (with 10-12) (P501)
Page 790: Pl10.6 Electrical (With Scanner Assy) (1/2) [List]
Chapter 5 Parts List PL10.6 Electrical (With Scanner Assy) (1/2) [List] Item Parts name PLATE ASSY DUCT CLAMP MST-10V0 EDGE SADDLE HARN ASSY INTERLOCK (AIO) (SW-J44) PLATE EARTH [Same as Sooners PL8.2.4] PWBA CONT AIO (with 7) NVM ROM MEMORY CARD (OPTION) PWBA FAX SHIELD ESS COVER INNER UPR...
Page 791: Pl10.7 Electrical (With Scanner Assy) (2/2) [Illustration]
Chapter 5 Parts List PL10.7 Electrical (With Scanner Assy) (2/2) [Illustration] (P161) (P144) (P10) (P41) (P40) (P11) (P42) (J482) (P15) (P22) (J48) (P14) (P21) (P24) (P17) (P26) (P23) (P31) (P28) (P19) (P20) (J484) (P16) (with 7, Instruction) (P29) (P18) (T484) Mnt05007KB 5 –...
Page 792: Pl10.7 Electrical (With Scanner Assy) (2/2) [List]
Chapter 5 Parts List PL10.7 Electrical (With Scanner Assy) (2/2) [List] Item Parts name PWBA HVPS CHASSIS MCU EDGING SADDLE CLAMP MST-10V0 SUPPORT PWB RCBT-11S PWBA EEPROM (XPRO) [Same as Sooners PL8.2.16] PWBA MCU HARN ASSY SW PWR (AIO) (SW-J48,J482) HARN ASSY GFI GND (J484-T484) [Same as Sooners PL8.2.10] BREAKER GFI [Same as Sooners PL8.2.11] POWER CORD [Same as Sooners PL8.2.12]...
Page 793: Pl10.8 Harness (With Scanner Assy) [Illustration]
Chapter 5 Parts List PL10.8 Harness (With Scanner Assy) [Illustration] [Ref PL10.7.7] (P10) [Ref PL10.6.16] (P41) (P40) (P11) (P42) (P48) (P15) (P22) (P40) (P21) (P14) (P503) (P47) (P24) (P44) (P17) (P26) (P502) (P31) (P23) (P504) (P501) (P28) (P19) (P20) (P16) (P29) (J26) (P18)
Page 794: Pl10.8 Harness (With Scanner Assy) [List]
Chapter 5 Parts List PL10.8 Harness (With Scanner Assy) [List] Item Parts name HARN ASSY ESS (AIO) (J10-J901) HARN ASSY ESS VIDEO (AIO) (J11-J902) HARN ASSY HVPS (AIO) (J16-J161) HARN ASSY MAIN MOT (J21-J211) [Same as Sooners PL9.1.7] HARN ASSY SUB MOT (AIO) (J22-J221) HARN ASSY KSNR REGCL (J26-J261,P262) [Same as Sooners PL9.1.9] HARN ASSY IIT POWER (J40-J802) HARN ASSY PHD XPRO (J42-J144,P422) [Same as Sooners PL9.1.11]...
Page 795: Pl10.9 Scanner Assy (1/2) [Illustration]
Chapter 5 Parts List PL10.9 Scanner Assy (1/2) [Illustration] (with 2,PL10.10.1,PL10.10.7) [Ref PL10.10.1] (J1003) 2 (with 3) (P1001) (J1002) 99 (with 2, Label) Mnt05009KB 5 – 32 Version 3 2008.06.13...
Page 796: Pl10.9 Scanner Assy (1/2) [List]
Chapter 5 Parts List PL10.9 Scanner Assy (1/2) [List] Item Parts name SCANNER ASSY (with 2,PL10.10.1,PL10.10.7) IIT ASSY SUB (with 3) GLASS ASSY PLATEN CORE FERR FFC KIT IIT ASSY SUB (with 2, Label) 5 – 33 Version 3 2008.06.13...
Page 797: Pl10.10 Scanner Assy (2/2) [Illustration]
Chapter 5 Parts List PL10.10 Scanner Assy (2/2) [Illustration] 96 (with 1,7, Label) (with 2,6,8,11-23) (with 3,4, Instruction) (JADF1) 6 (with 3,4) 8 (with 9) (J1003) (with 13-16) (with Instruction) 99 (with 22,23) Mnt05010KB 5 – 34 Version 3 2008.06.13...
Page 798: Pl10.10 Scanner Assy (2/2) [List]
Chapter 5 Parts List PL10.10 Scanner Assy (2/2) [List] Item Parts name ADF ASSY (with 2,6,8,11-23) COVER ADF JAM ROLL ASSY FEED PAD ASSY SEPARATOR FEEDER ASSY ADF (with 3,4) HARN ASSY ADF (J1003-JADF1) COVER ADF REAR (with 9) ARM INTERLOCK TRAY ASSY ADF INPUT (with Instruction) COVER ROLL EXIT...
Page 799 Chapter 6 Principle of Operation Chapter 6 Principle of Operation CONTENTS 1. Telephone System......................6 - 1 1.1 Converting and Sending Voice in the Form of Electrical Signals............. 6 - 1 1.2 Analog and Digital Signals ....................... 6 - 3 2. Telephone Call Connection Mechanism..............6 - 6 2.1 Analog Telephone Network......................
Page 800: Telephone System
Chapter 6 Principle of Operation (Fax) 1. Telephone System 1.1 Converting and Sending Voice in the Form of Electrical Signals The human voice is a sound wave; in other words, air vibrations. Conversation between two people results when such vibrations travel through the air and reach each other's ears. A string telephone transmits the air vibrations generated between two people along a string stretched tight, thus allowing conversation over a distance.
Page 801 Chapter 6 Principle of Operation (Fax) String telephone Hello Hello Vibration Telephone Hello Hello Electrical current Diaphragm Diaphragm Microphone Speaker Electromagnetic induction Magnet (N polarity) Magnet (S polarity) a. The coil in the magnetic field is vibrated. The magnetic field around the coil is altered. b.
Page 802: Analog And Digital Signals
Chapter 6 Principle of Operation (Fax) 1.2 Analog and Digital Signals An electrical signal generated by the telephone's microphone is an analog signal. The waveform of this analog signal fluctuates responsive to the voice volume. When the voice is loud, the amplitude (voltage) increases;...
Page 803 Chapter 6 Principle of Operation (Fax) Analog signal Voltage Time The signal is converted to 1 or 0 depending on whether it is higher or lower than a threshold value. In other words, the waveform is quantified. Voltage Higher = 1 Threshold value Lower = 0 0 1 1 0 1 0 0 0...
Page 804 Chapter 6 Principle of Operation (Fax) The difference between analog and digital signals can be easily understood by comparing analog measuring instruments, such as clocks and scales with their needles and gradations to digital gauges that display results as a value. An analog instrument with a continuously moving needle, can, at least in theory, be read beyond the decimal point to infinitely small divisions (12.47253...
Page 805: Telephone Call Connection Mechanism
Chapter 6 Principle of Operation (Fax) 2. Telephone Call Connection Mechanism 2.1 Analog Telephone Network To make a telephone call, the calling party and called party each must have a telephone set (telephone). These telephones must be connected by a transmission route. The transmission route includes switches located in central offices.
Page 806: Telephone Call Connection Mechanism
Chapter 6 Principle of Operation (Fax) 2.2 Telephone Call Connection Mechanism When the handset is lifted, the hook switch is activated and a transmission signal (400Hz/48VDC), called a dial tone (DT), is sent from the local switch. The dial tone is audible at the handset speaker, indicating that the calling party can start dialing.
Page 807 Chapter 6 Principle of Operation (Fax) Pulse Dialing & Tone Dialing Pulse dialing "3, 5, .." 5 ..Switch Tone dialing "3, 5, 2, .." 2 ..Switch DTMF matrix 697Hz 770Hz frequency 852Hz 941Hz 1209Hz 1336Hz 1447Hz High frequency Gnb06025KA The switch connects lines according to the transmitted number.
Page 808 Chapter 6 Principle of Operation (Fax) When the called party's handset is lifted, activating the hook switch, the local switch on the called party side receives a response signal and stops sending tones to the calling and called parties. This is when a communications path is established between the both parties. Connecting Out-of-Town Calls a.
Page 809: Terminology
Chapter 6 Principle of Operation (Fax) 3. Terminology Line Types • PSTN (Public Switched Telephone Network): Analog telephone network. • If there is no switch on site, set the line type to PSTN. • PBX (Private Branch Exchange): On-site switch that connects multiple analog telephones to a single line to establish an in-house phone system.
Page 810: Fax System (Overview)
Chapter 6 Principle of Operation (Fax) 4. FAX System (Overview) A FAX (abbreviation of facsimile) is a device that sends and receives image data using either an analog or a digital telephone line. The following describes the analog line system (For G3, see 6. FAX Standards).
Page 811 Chapter 6 Principle of Operation (Fax) Blank Page 6 – 12 Version 1 2008.02.01...
Page 812: Unit Mechanisms
Chapter 6 Principle of Operation (Fax) 5. Unit Mechanisms Scanner The scanner consists of a lamp (fluorescent lamp, etc.) that illuminates the original document with uniform light and charged coupled device (CCD) that reads the light reflected from the image. A CCD is a light-receiving element that produces an electrical signal in response to light.
Page 813 Chapter 6 Principle of Operation (Fax) FAX System (Detail) Scanner Black becomes 0, Original Original white 1 creating ... Scanning 1 1 1 1 1 1 1 0 0 0 0 1 1 0 1 1 1 1 Lamp Digital signal Control circuit Image Digital data...
Page 814 Chapter 6 Principle of Operation (Fax) After the telephone number is entered, the NCU automatically performs steps 1 and 2 of the line connection procedure described in 2.2 Telephone Call Connection Mechanism. If on the receiving end, step 6 is automatically performed to answer. The following is the line connection procedure between two FAXes based on the steps 1 to 5 of 2.2 Telephone Call Connection Mechanism.
Page 815: Fax Standards (Itu-T Recommendations)
Chapter 6 Principle of Operation (Fax) Printer The printer prints image data from the control circuit onto the surface of paper. The principle is the same as that of an ordinary printer in that black is applied to specified locations on the paper. 6.
Page 816: Fault Isolation Procedure For Fax
Chapter 6 Principle of Operation (Fax) 7. Fault Isolation Procedure for FAX Because a FAX is composed of multiple blocks, pinpointing a fault is problematic. This section describes a simple fault isolation procedure that is based on the contents of 4. FAX System (Overview).
Page 817: Receive Fault
Chapter 6 Principle of Operation (Fax) Cannot dial Cause: Incorrect connection. Incorrect setup of dial type and/or line type. Corrective Action: Correct the connection. Reset the dial type and/or line type to correct settings. If the telephone line condition is degraded, white horizontal lines, missing rows, and/or cut-off top/bottom may occur.
Page 818: Other Problems
Chapter 6 Principle of Operation (Fax) 8. Other Problems Branch Connection (Parallel Connection) During FAX reception, if the handset of another telephone on a branch connection is lifted, the received image may be corrupted or a transmission error may occur. Branch connection may also interfere with caller identification, call waiting, the receiving operation of connected telephones.
Page 819: Document Scanning
Chapter 6 Principle of Operation (Scanner) 9. Document Scanning The document scanning section of this machine consists of an Image Input Terminal (ITT), a scanner that reads a single-sheet document placed on the platen glass; and an Auto Document Feeder (ADF) that conveys the pages of a multiple-sheet document.
Page 820: Document Scanning At Platen (Iit)
Chapter 6 Principle of Operation (Scanner) 9.1 Document Scanning at Platen (IIT) Shown below is an operational overview of document scanning at the platen. Scanner Assy Scanner Home Position Sensor Carriage Motor Mnt06002KA The Scanner ASSY travels to read the document. The following are installed on the Scanner ASSY: Exposure Lamp that illuminates light onto the document, CCD image sensor that reads light reflected from the document, and the lenses and mirrors comprising the light path for the optical image.
Page 821: Document Scanning At Adf
Chapter 6 Principle of Operation (Scanner) 9.2 Document Scanning at ADF The following describes the document feed path from the ADF. Feed Roll (ROLL ASSY FEED) ADF Separator Pad Takeaway Roll Nudger Roll (ROLL ASSY FEED) Document Sensor Feed Sensor CVT Position Exit Roll Mnt06003KA...
Page 822: Setting A Document
Chapter 6 Principle of Operation (Scanner) 9.2.1 Setting a Document When a document is set in the document tray and pushed into the tray until its lead edge stops, an actuator moves to place the ADF document sensor in the unshielded (unblocked) state, indicating detection of the document.
Page 823: Simplex Document
Chapter 6 Principle of Operation (Scanner) 9.2.5 Simplex Document For simplex document sheets, feed is performed in the following sequence: The document sheet is fed to the Takeaway Roll. (See "9.2.3 Prefeed.") The document sheet is fed at the feed speed corresponding to the selected magnification, and the image on it is scanned with the Exposure Lamp at the CVT position.
Page 824 Chapter 6 Principle of Operation (Scanner) Blank Page 6 – 25 Version 1 2008.02.01...
Page 825: Image Data Flow
Chapter 6 Principle of Operation (Scanner) 10. Image Data Flow The image data from the document set on the IIT or ADF goes through the following components before it is printed at the Engine section. Document CCD Image Sensor (Scanner Assy) Scanner Engine Controller (PWBA CONT AIO)
Page 826: Drive Torque Transfer Scheme
Chapter 6 Principle of Operation (Scanner) 11. Drive Torque Transfer Scheme 11.1 ADF Motor The torque of the ADF Motor is transferred to each document feeding roll as shown below. [ Name of moving parts ] ADF Motor GEAR A GEAR B GEAR C GEAR E...
Page 827: Gear Layout
Chapter 6 Principle of Operation (Scanner) 11.2 Gear Layout ROLL ASSY FEED [ Feed Roll ] Spring Clutch [ Nudger Roll ] Gear G Gear F ADF Motor Gear E Gear J Gear D Gear C [ Exit Roll ] Gear B Gear H Gear A...
Page 828: Names And Functions Of Components
Chapter 6 Principle of Operation (Scanner) 12. Names and Functions of Components The sections below describe the functions of main components of the scanner. 4.1 IIT 4.2 ADF 12.1 IIT Carriage Motor A stepping motor that drives the Scanner ASSY. Scanner Home Position Sensor A part of the rear section of the Scanner ASSY frame functions as an actuator that shields the Scanner Home Position Sensor, thus detecting the Regi position.
Page 829 Chapter 6 Principle of Operation (Scanner) Cold Cathode Fluorescent Lamp CCD PWBA Scanner Assy Carriage Motor Scanner Home Position Sensor Mnt06009KA 6 – 30 Version 1 2008.02.01...
Page 830: Adf
Chapter 6 Principle of Operation (Scanner) 12.2 ADF Document Sensor A sensor that detects the presence or absence of a document on the ADF Document Tray. Cover Open Sensor A switch that detects whether or not the ADF Top Cover is open. PWBA ADF A PWB that controls the sensors and motor in the ADF.
Page 831 Chapter 6 Principle of Operation (Scanner) Feed Sensor ADF Motor Cover Open Sensor PWBA ADF Document Sensor Mnt06010KA 6 – 32 Version 1 2008.02.01...
Page 832 Chapter 6 Principle of Operation (Scanner) Document Stopper The Document Stopper is to properly adjust the lead edge of documents when they are set on the ADF. When the Roll Assy Feed is in its home position, the Document Stopper is kept from moving by a stopper located in the side of the Roll Assy Feed.
Page 833 Chapter 6 Principle of Operation (Scanner) Pinch Roll Assy The Pinch Roll Assy is normally pressed against the direction of the Takeaway Roll by the spring pressure. Documents are fed through between the Pinch Rolls and the Takeaway Roll to the CVT Window by the rotation of the Takeaway Roll.
Page 834: Control
Chapter 6 Principle of Operation (Fax) 13. Control 13.1 Document Scanning Steps A CCD Image Sensor is used to read image data from the document. To ensure stabilized image reading, the CCD Image Sensor output is adjusted. Adjustment includes Automatic Gain Control (AGC) and Automatic Offset Control (AOC).
Page 835: Ccd Image Sensor Overview
Chapter 6 Principle of Operation (Fax) 13.2 CCD Image Sensor Overview The CCD Image Sensor is a four-color image sensor with three lines for the respective colors R (red), G (green), B (blue), and one line for B/W (black and white). 6 –...
Page 836: System Configuration
Chapter 6 Principle of Operation (Fax) 13.3 System Configuration The PWBA CONT AIO controls the FAX, Scanner, and ADF. FAX and copy operations are performed according to data entered at the operation panel. The following figure shows the system configuration. Drive Signal PWBA CONT AIO Sensor / Motor...
Page 837 Chapter 7 Wiring Diagrams and Signal Information Chapter 7 Wiring Diagrams and Signal Information CONTENTS 1. Connection Wiring Diagram..................7 - 1 1.1 Symbols in the General Connection Wiring Diagram................ 7 - 1 1.2 General Wiring Diagram ........................7 - 2 2.
Page 838: Connection Wiring Diagram
Chapter 7 Wiring Diagrams and Signal Information 1. Connection Wiring Diagram 1.1 Symbols in the General Connection Wiring Diagram The symbols in the general connection wiring diagram are described below. Symbol Description Represents an interconnection between parts using wiring harness or wire. Represents an interconnection which differs according to the specifications.
Page 839: General Wiring Diagram
Chapter 7 Wiring Diagrams and Signal Information 1.2 General Wiring Diagram HARN ASSY PWBA LVPS Fuser BREAKER SW PWR PL10.6.16 P/J482 P/J48 FUSER ASSY PL10.7.8 P/J171 P/J47 PL6.1.1 PL10.7.10 P/J483 Used in production PWBA MCU J5041 P/J504 process only. PL10.7.7 DUCT FAN ASSY P/J503 PL10.6.17...
Page 840: Interconnection Wiring Diagram Of Parts
Chapter 7 Wiring Diagrams and Signal Information 2. Interconnection Wiring Diagram of Parts 2.1 Notes on Using the Wiring Diagram between Parts The following describes the legend of the wiring diagrams between parts shown on the following pages. Symbols Description Denotes a plug.
Page 841 Chapter 7 Wiring Diagrams and Signal Information Symbols Description Denotes a connection between wires. Denotes DC voltage when the interlock switch in HNB MCU WITH I/L +24VDC CPU turns on. +5VDC Denotes DC voltage. +3.3VDC Denotes signal ground. Denotes analog ground. Denotes the return.
Page 842: Configuration Of The Interconnection Wiring Diagram Of Parts
Chapter 7 Wiring Diagrams and Signal Information 2.2 Configuration of the Interconnection Wiring Diagram of Parts The interconnection wiring diagram is divided into 12 sections. § 1 to § 12 indicate details of the interconnections of parts. § 1 DC POWER SUPPLY Connections of PWBA LVPS with PWBA MCU.
Page 843 Chapter 7 Wiring Diagrams and Signal Information § 7 DEVELOPER Connections of DISPENSE MOTOR (Y) with PWBA MCU. Connections of DISPENSE MOTOR (M) with PWBA MCU. Connections of DISPENSE MOTOR (C) with PWBA MCU. Connections of DISPENSE MOTOR (K) with PWBA MCU. Connections of CONNECTOR CRUM (Y) with PWBA MCU.
Page 844 Chapter 7 Wiring Diagrams and Signal Information § 1 DC POWER SUPPLY PWBA LVPS PWBA MCU PL10.6.16 PL10.7.7 HARN ASSY INTERLOCK PL10.6.4 P/J44 POWER CONTROL I/L +24VDC P/J291 P/J29 SWITCH R/H COVER OPEN PL5.1.9 HARN ASSY SIDE SW PL5.1.27 HARNESS ASSY LVPS MAIN +5VDC PL10.8.14 P/J501...
Page 845 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description LV TYPE DEEP SLEEP Control signal of the LVPS SLEEP 24V ON FAN ON FAN LOW Drive control signal of the SIDE FAN FAN ALARM - LVPS overcurrent protection circuit This circuit stops all outputs, if the power supply voltage 24VDC, 5VDC, or 3.3VDC is shorted.
Page 846 Chapter 7 Wiring Diagrams and Signal Information § 2 FEEDER, SSF & REGI PWBA MCU HARN ASSY L SIDE PL10.7.7 PL10.4.18 P/J23 P/J231 I/L +24VDC SOLENOID FEED MSI CST FEED CL ON (L) +24VDC PL10.4.11 +3.3VDC P/J232 PULL UP +3.3VDC REGI SENSOR PL3.2.13 REGI SENSED (L) +3.3VDC...
Page 847 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description CST FEED CL ON (L) ON/OFF signal of the SOLENOID FEED +24VDC REGI SENSED (L) Paper detect signal of the Regi part by the Sensor Photo (REGI SENSOR) +3.3VDC PAPER EMPTY SENSED Paper detect signal of the SSF by the Sensor Photo (H) +3.3VDC...
Page 848: Drive
Chapter 7 Wiring Diagrams and Signal Information § 3 DRIVE PWBA MCU DRIVE ASSY PH PL10.7.7 PL7.1.4 INTERLOCK +24VDC P/J24 I/L +24VDC COLOR MODE K MODE SOL ON (L) +24VDC SWITCHING SOLENOID HARN ASSY KSNR REGCL +3.3VDC PL10.8.9 P/J26 P/J261 PULL UP +3.3VDC COLOR MODE SWITCHING SENSOR...
Page 849 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description K MODE SOL ON (L) +24VDC ON/OFF signal of the COLOR MODE SWITCHING SOLENOID K MODE SENSED (L) Color mode detect signal of the DRIVE ASSY PH by the Sensor +3.3VDC Photo (COLOR MODE SWITCHING SENSOR) MAIN MOT ON...
Page 850: Ros
Chapter 7 Wiring Diagrams and Signal Information § 4 ROS ROS ASSY PWBA MCU PL4.1.1 PL10.7.7 HARNESS ASSY ROS RE INTERLOCK PL4.1.22 +24VDC P/J40 P/J411 ROS MOT ROS MOT ON LOCK I/L +24VDC ROS MOT ON ROS MOT CLK +24VDC LD ERR PCONT V REF K...
Page 851 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description ROS MOT ON Drive control signal of the ROS MOTOR ROS MOT CLK Reference signal for scan start of LASER V REF K V REF C Emission control signal of the laser diode V REF M V REF Y LD ERR...
Page 852: Xerographic
Chapter 7 Wiring Diagrams and Signal Information § 5 XEROGRAPHIC PWBA MCU HARNESS ASSY PHD X PRO PL10.7.7 PL10.8.11 P/J144 P/J42 DATA +3.3VDC PWBA EEPROM CLOCK PL10.7.6 +3.3VDC PHD ASSY PL4.1.21 P/J422 +3.3VLD EEPROM PHD +3.3VDC DATA CLOCK +3.3VDC +3.3VLD to ROS HARNESS ASSY HUM PL10.4.21...
Page 853 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description CLOCK Control signal of the PWBA EEPROM DATA CLOCK Control signal of the EEPROM PHD DATA Temperature data in the printer by the SENSOR HUM TEMP. (Analog value) Humidity data in the printer by the SENSOR HUM HUMI.
Page 854: High Voltage
Chapter 7 Wiring Diagrams and Signal Information § 6 HIGH VOLTAGE PWBA MCU PWBA HVPS PL10.7.7 PL10.7.1 HARN ASSY HVPS PL10.8.5 P/J16 P/J161 TR MON CF MON +3.0V REF HV DO HV LD HV CLK +3.0V REF MAIN CLK I/L +24V Developer BTR : Bias Transfer Roll BCR : Bias Charge Roll...
Page 855 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description TR MON CF MON HV DO Control signal of the HVPS HV LD HV CLK MAIN CLK 7 - 18 Version 1 2008.02.01...
Page 856: Developer
Chapter 7 Wiring Diagrams and Signal Information § 7 DEVELOPER PWBA MCU PL10.7.7 INTERLOCK HARN ASSY TNR MOT +24VDC PL5.1.25 P/J18 P181 J181 Y DISPENSE MOT A DISPENSE MOTOR (Y) PL5.1.3 Y DISPENSE MOT B I/L +24VDC Y DISPENSE MOT XA INTERLOCK +24VDC Y DISPENSE MOT XB...
Page 857 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description Y DISPENSE MOT A Y DISPENSE MOT B Drive control signal of the DISPENSE MOTOR (Y) Y DISPENSE MOT XA Y DISPENSE MOT XB M DISPENSE MOT A M DISPENSE MOT B Drive control signal of the DISPENSE MOTOR (M) M DISPENSE MOT XA M DISPENSE MOT XB...
Page 858: Fuser
Chapter 7 Wiring Diagrams and Signal Information § 8 FUSER FUSER ASSY PWBA MCU PL6.1.1 PL10.7.7 HARN ASSY FUSER PL6.1.2 P/J171 P/J17 P/J175 NC SNS P/J176 +3.3VDC P/J172 P/J173 FUSER EXIT SENSED (L) +3.3VDC PULL UP +3.3VDC EXIT SENSOR PWBA LVPS PL10.6.16 P/J171 LAMP...
Page 859 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description Temperature data measured by Temp. Sensor for controlling temperature (analog value) Heat Roll surface temperature data measured by Temp. Sensor for detecting high temperature (analog value) FUSER EXIT SENSED (L) Paper detect signal of the Fuser Exit by the Sensor Photo +3.3VDC (EXIT SENSOR)
Page 860: Controller
Chapter 7 Wiring Diagrams and Signal Information § 9 CONTROLLER PWBA CONT AIO PWBA MCU HARN ASSY ESS PL10.6.6 PL10.7.7 PL10.8.1 P/J901 P/J10 +3.3VDC TEST PRINT +3.3VDC +3.3VDC DEEP SLEEP CREADY SREADY VSYNC K VSYNC C VSYNC M VSYNC Y HSYNC HARN ASSY ESS VIDEO PL10.8.2...
Page 861 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description TEST PRINT Control signal for the TEST PRINT mode DEEP SLEEP Control signal for the DEEP SLEEP mode Status signal transmitted fro the PWBA MCU to the PWBA ESS Command signal transmitted from the PWBA ESS to the PWBA MCU CREADY...
Page 862: Adf
Chapter 7 Wiring Diagrams and Signal Information § 10 ADF ADF ASSY PWBA CONT PL10.10.1 PL10.6.6 HARN ASSY ADF CONNECTOR PL10.10.7 PWBA P/J1003 JADF1 JDFM1 ADF MOTOR ADF MOT /A ADF MOT A ADF MOT B +3.3VDC ADF MOT /B +3.3VDC +3.3VDC JCV1...
Page 863 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description ADF MOT /A ADF MOT A Drive control signal of the ADF MOTOR ADF MOT /B ADF MOT B DOC SEN Document detect signal of the ADF by the Sensor Photo FEED SEN Document detect signal of the ADF by the Sensor Photo COVER SEN...
Page 864: Imaging
Chapter 7 Wiring Diagrams and Signal Information § 11 IMAGING IIT ASSY SUB PWBA CONT PL10.9.2 PL10.6.6 LAMP PWBA CCD INVERTER P/J1001 CON2 INV_PW INV_PW +12VDC CON1 +3VDC Home SEN +5VDC /RESET SH_R AFE_SDIO AFE_SCLK /AFE_SEN RXIN0- RXIN0+ RXIN1- RXIN1+ DGND RXIN2- LAMP...
Page 865 Chapter 7 Wiring Diagrams and Signal Information Signal line name Description INV_PW Lamp Inverter Power Home SEN Home Sensor Signal /RESET SH_R AFE_SDIO Control signal of the PWBA CCD AFE_SCLK /AFE_SEN RXIN0- Image data of the document by the CCD RXIN0+ RXIN1- Image data of the document by the CCD...
Page 866 Chapter 8 Printer Specifications Chapter 8 Printer Specifications CONTENTS 1. Configuration of Printer....................8 - 1 1.1 Basic Configuration.......................... 8 - 1 1.2 Functional Configuration ........................8 - 1 2. Electrical Properties....................8 - 2 2.1 Power Source ..........................8 - 2 2.2 Power Consumption.........................
Page 867 10.5.1 Job Logging ......................... 8 - 21 10.5.2 Error Logging ........................8 - 21 10.5.3 Billing Count......................... 8 - 21 10.6 Non DELL Toner Mode ........................ 8 - 22 10.7 Utility Print............................ 8 - 22 10.7.1 Printer Settings List......................8 - 22 10.7.2 Panel Settings List Print.......................
Page 868 Chapter 8 Printer Specifications Chapter 8 Printer Specifications CONTENTS 10.7.4 Job History Report ....................... 8 - 23 10.7.5 Error History Report ......................8 - 23 11. IIT (Image Input Terminal) Specifications...............8 - 24 11.1 Scanner............................8 - 24 11.1.1 Scanning Method ......................... 8 - 24 11.1.2 Optical Resolution........................
Page 869: Configuration Of Printer
Chapter 8 Printer Specifications 1. Configuration of Printer 1.1 Basic Configuration The printer has the following basic configurations depending on the destination. • print engine main unit (MPF and 250 feeder unit as the standard paper feeding) • consumables (CRU) Mnt08001KA 1.2 Functional Configuration Functional configuration of this printer is shown below.
Page 870: Electrical Properties
Chapter 8 Printer Specifications 2. Electrical Properties 2.1 Power Source Two types of power source as follows are available for this printer, which are selected according to the specifications. 110-127V printer: ....voltage: 110-127VAC ±10% (99 ~ 140V), frequency: 50/60Hz ± 3Hz 220-240V printer: ....
Page 871: Mechanical Properties
Chapter 8 Printer Specifications 3. Mechanical Properties 3.1 Dimensions/Mass of Printer Width(mm) Depth(mm) Height(mm) Mass(kg) 28 or under * Including MPF with its cover being closed. And the ejection stacker is also being contained in the main unit. Mnt08003KA 3.2 Dimensions/Mass of Consumables and CRUs 3.2.1 PHD Unit Width: 332mm Depth: 138mm...
Page 872: Black Toner Cartridge
Chapter 8 Printer Specifications 3.2.3 Black toner cartridge Width: 185.8mm Depth: 63mm Height: 40.5mm Mass: 1K kg Reference:The Black toner cartridge has CRUM (CRU memory) to record information. Wsb08005KA 3.2.4 Yellow toner cartridge Width: 185.8mm Depth: 63mm Height: 40.5mm Mass: 0.5K kg Reference:The Yellow toner cartridge has CRUM (CRU memory) to record information.
Page 873: Installation Space (Min. Installation Space)
Chapter 8 Printer Specifications 3.3 Installation Space (min. installation space) Minimum space as shown below is required to install the printer when it is used for normal objects. (Space occupied by the operator is not included.) Top view 100mm 100mm 250mm 600mm Mnt08007KB...
Page 874 Chapter 8 Printer Specifications Front view 320mm 100mm 436mm 250mm Mnt08008KB Side view 320mm Front Cover 600mm 497mm 100mm Mnt08009KB 8 – 6 Version 2 2008.03.31...
Page 875: Functions
Chapter 8 Printer Specifications 4. Functions 4.1 Recording System Electro-photographic system employing OPC drum and direct transfer by the transport belt 4.2 Exposure System Semiconductor four laser beams scanning system 4.3 Development System Development with dry type 2-component developer 4.4 Fixing System Thermal fixing system by Free Belt Nip Fusing (FBNF) 4.5 Resolution Max 1200 dots/25.4mm...
Page 876: Warm-Up Time
Chapter 8 Printer Specifications 4.7 Warm-up Time When nominal voltage is applied, the printer will proceed to standby mode from POWER-ON within 30 seconds. Reference: Measured at 22°C, 55% RH, nominal voltage. 4.8 FCOT (First Copy Output Time) FCOT time of the printer is shown in the table below. The time required for the first sheet of paper to be delivered after the Copy indication is given is calculated on the following conditions (rounded to one decimal place).
Page 877: Input Properties
Chapter 8 Printer Specifications 4.9 Input Properties 4.9.1 Paper pick-up system - Paper pick-up with paper tray Feeding method of this printer is ARRF method. 4.9.2 Paper pick-up capacity - Paper pick-up with paper tray • 250 sheet Paper Tray : 250 sheets or below 27.6mm of standard paper (Standard) - MPF paper pick-up 1 sheet...
Page 878: Output Properties
Chapter 8 Printer Specifications 4.10 Output Properties 4.10.1 Paper delivery system Paper can be delivered by the following method. - FACE DOWN delivery 4.10.2 Paper delivery capacity - FACE DOWN delivery 150 sheets (Letter/A4 standard paper) 4.10.3 Delivery paper size/mass - FACE DOWN delivery All paper sizes applicable to this printer 4.10.4 Full stack detection...
Page 879: Paper
Chapter 8 Printer Specifications 4.11 Paper 4.11.1 Paper type Paper which can be used with this printer is classified into standard paper, general paper and special paper. - Standard paper Using this type of paper is recommended. Reliability, operability and print image quality are the application range of the specifications.
Page 880: Consumables
Chapter 8 Printer Specifications 5. Consumables Consumables are usually replaced by costumers. In the event of recovery of failure attributable to consumables or isolation of failure, you may replace them. 5.1 Items of Consumables - Black toner cartridge Cartridge to supply black toner to the development unit. Black toner cartridge has CRUM (CRU memory) to record information.
Page 881 Chapter 8 Printer Specifications Roll Assy Feed (ADF) Pad Assy Separator (ADF) Fuser PHD Unit Black Cartridge Separator Roller Feed Roller Cyan Cartridge Magenta Cartridge Yellow Cartridge Mnt08010KA 8 – 13 Version 1 2008.02.01...
Page 882: Operating Environment
Chapter 8 Printer Specifications 6. Operating Environment 6.1 Installation Temperature / Humidity Installation temperature and humidity on the condition without condensation is as follows. At operating: 10-32 °C, 10-85%RH (No condensation) 6.2 Installation Altitude 0 to 3,100m 6.3 Installation Horizontality This machine functions normally in a horizontal position or any position with the maximum allowable level difference of 5 mm or less in longitudinal direction, and 10 mm or less in lateral direction.
Page 883: Safety / Environment Conditions
Chapter 8 Printer Specifications 7. Safety / Environment Conditions afety Standard - 100V / 120V system UL60950 1 CSA C22.2 No.60950 - 220 / 240V system IEC60950 7.2 Laser Safety Standard - 100V / 120V system FDA1040 - 220 / 240V system IEC60825 Amendment 1 + Amendment 2 7.3 EMI - 120V system (US)
Page 884: Print Image Quality
Chapter 8 Printer Specifications 8. Print image Quality 8.1 Image Quality Guarantee Conditions The image quality is specified and guaranteed under the following conditions. 8.1.1 Environmental conditions Environment condition for evaluating image quality Temperature: 15-28 °C Humidity: 20-70%RH 8.1.2 Guaranteed paper The print image quality specified here is guaranteed with standard paper fed from the paper tray.
Page 885: Options To Be Installed By Users
Chapter 8 Printer Specifications 9. Option 9.1 Options to be Installed by Users Users can install the following unit. - Expansion memory (256MB) 8 – 17 Version 1 2008.02.01...
Page 886: Ess Specification
Chapter 8 Printer Specifications 10. ESS Specification 10.1 External Interface 10.1.1 USB Item Specification Connector Type-B x 1 Protocol USB2.0, HighSpeed Supported Client Windows 2000 / XP / 2003 / Vista 10.1.2 Ethernet Item Specification Connection 10 Base-T/100 Base-TX Protocol See “10.2 Network Protocol”...
Page 887: Decomposer
Chapter 8 Printer Specifications 10.3 Decomposer 10.3.1 PDL Interface port PCL6, PCL5e USB, TCP/IP 10.3.2 Font 81 fonts Sets for PCL are available as built-in font. 10.3.3 Image Area Usable Area Size Maximum : 215.9mm (8.5 in.) x 355.6mm (14 in.) Unprintable Area 4.0 mm each from four edges (left, right, top and bottom) of paper Printable Area...
Page 888: Job Control
Chapter 8 Printer Specifications 10.4 Job Control 10.4.1 Cancel Print A print job in process can be cancelled at the operation panel. 10.4.2 Job Recovery When a job fails due to a paper jam, the printer automatically restarts the job after the jammed paper is removed.
Page 889: Logging
Chapter 8 Printer Specifications 10.5 Logging 10.5.1 Job Logging The printer can retain up to 10 job logs. Job log can be printed instantly according to the user's request or automatically printed when the number of the retained job logs has reached 10. Job log includes the following information: •...
Page 890: Non Dell Toner Mode
Chapter 8 Printer Specifications 10.6 Non DELL Toner Mode When life of toner cartridge has ended, the printer stops accepting print request (life of toner car- tridge is counted by the counter in CRUM). Taking into consideration that some users use refilled toner cartridges, the printer can accept print request by the user’s panel operation even if life of...
Page 891: Chapter 8 Printer Specifications Contents
Chapter 8 Printer Specifications 10.7.4 Job History Report The user can print Job History Report by requesting instant print or by setting auto print. Job History Report in B/W on A4 size (Letter size for the US) in the automatically selected paper tray.
Page 892: Iit (Image Input Terminal) Specifications
Chapter 8 Printer Specifications 11. IIT (Image Input Terminal) Specifications 11.1 Scanner 11.1.1 Scanning Method - Platen Mode: The document is scanned directly on the platen grass. - CVT (Constant Velocity Transport) mode: The document is scanned via the ADF (Auto Document Feeder).
Page 893: Adf
Chapter 8 Printer Specifications 11.2 ADF 11.2.1 Document Condition Sheets without breakage, wrinkles, or folds. 11.2.2 Document Thickness 50 g/m to 125g/m 11.2.3 Auto Document Size Detection None 11.2.4 Document Feed System FRPF: Friction Retard Pad Feeder (Top sheet feeding) 11.2.5 ADF Half-Open, Full-Open Angles - Full-open: 85 +/- 5 (TBD) degrees...
Page 894: Fax Specifications
Chapter 8 Printer Specifications 12. FAX Specifications 12.1 Communication 12.1.1 Communication Mode - Priority 1: ITU-T Super G3 - Priority 2: ITU-T G3 ECM - Priority 3: ITU-T G3 ITU: International Telecommunication Union ITU-T: ITU Telecommunication Standardization Sector ECM: Error Correction Mode 12.1.2 Density of Transmitting Pixels - B&W (Fast Scan x Slow Scan) Lines:...
Page 895: Transmission Time
Chapter 8 Printer Specifications 12.1.6 Transmission Time The time (T ) to transmit image data in G3 communication is defined in the table below. Resolution is not converted during transmission and density is normal. 14.4Kbps 28.8Kbps 33.6Kbps Chart / Mode (MMR) (MMR) (JBIG)*1...
Page 896: Cable Characteristics
Chapter 8 Printer Specifications 12.2 Cable Characteristics With pseudo cable of 0 through 15Km, the highest speed is guaranteed for communication with V.17, V.29, and V.27ter respectively. As for V.34, 33600bps communication speed is guaranteed with 0 through 2Km cable, 31200bps communication speed with 2 through 9Km cable, 19200bps or higher communication speed with 9 through 15km cable.

Dell 2135cn Service Manual

Table of Contents

Chapter 1 Troubleshooting .............................................................................................1

Chapter 2 Operation of Diagnostic

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