Motorola DCT2500 Installation Manual
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Motorola DCT2500 Installation Manual

Motorola DCT2500 Installation Manual

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Installation Manual
DCT2500
Digital Consumer
Terminal
MESSAGES
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ON
CHANNEL
CURSOR
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POWER
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Summary of Contents for Motorola DCT2500

  • Page 1 Installation Manual DCT2500 Digital Consumer Terminal MESSAGES REMOTE CHANNEL CURSOR SELECT POWER GUIDE MENU INFO...
  • Page 2 Declaration of Conformity: According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device.
  • Page 3 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 4: Table Of Contents

    Audio Output Modes................................2-5 Section 3 Installation Before You Begin..................................3-1 Installing the DCT2500................................3-1 Standard Cabling Diagram ..............................3-2 Standard VCR Cabling Diagram ............................. 3-3 VCR Cabling With RF Bypass Switch Diagram........................3-4 A/B In Module Cabling Diagrams ............................3-5 Composite Baseband and S-Video Cabling Diagrams......................
  • Page 5 17: In-band Program Map Table (PMT) ..........................A-20 d 18: Task Status ................................. A-21 d 19: USB Diagnostics ................................. A-21 d 20: In-band Multicast Address Filter..........................A-22 d 21: Keyboard / LED Diagnostics............................A-22 Abbreviations and Acronyms DCT2500 Installation Manual...
  • Page 6 Figure 3-7 Standard baseband audio and video outputs...................... 3-7 Figure 3-8 Composite VCR cabling ............................3-8 Figure 3-9 Connecting the DCT2500 to a stereo using the audio connectors on the VCR ..........3-9 Figure 3-10 Audio on VCR/audio output on TV ........................3-10 Figure 3-11 Connections to a home theater receiver using ..............

  • Page 7: Introduction

    The DCT2500: Supports 64 and 256 QAM digital signal formats Is compatible with existing Motorola analog and digital set-tops, which are not affected by the new data the addressable controller sends to the DCT2500s Uses digital compression technology to provide new revenue generating services...

  • Page 8: Using This Manual

    Acronyms Related Documentation Separate instruction manuals are available for associated components. Although the DCT2500 User Guide may be useful, it is not necessary to install or operate the basic DCT2500 if you have this manual. DCT2500 Installation Manual...

  • Page 9: Document Conventions

    Introduction Document Conventions Before you begin working with this manual and using the DCT2500, familiarize yourself with the stylistic conventions used in this manual: Denotes silk screening on the equipment, typically representing front- and rear-panel SMALL CAPS controls, input/output (I/O) connections, and LEDs...

  • Page 10: Overview

    Overview This section provides illustrations and tables showing the controls, displays and connectors. Before you begin to install the DCT2500, familiarize yourself with its controls and displays. Front Panel The front panel contains selection keys, tuning keys, various displays, and the power switch.

  • Page 11: Rear Panel

    Overview Feature Function Selects menu options, Pay-Per-View (PPV) events, and tunes channels from the EPG CURSOR SELEC T Turns the DCT2500 on and off POWER Displays the main menu MENU Displays current channel and program information INFO Displays the EPG...
  • Page 12 An S-Video connector for sending high quality video to external devices (high-end VCR or TV) that accept S-Video. (Optional) S-VIDEO This RCA video output connects the DCT2500 to an input on a TV, VCR, or other device. VIDEO A coaxial audio output to connect the DCT2500 to a digital home theater receiver or A/V receiver.

  • Page 13: Options

    A/B In verify the location of the A and B connectors on the A/B In module CABLE IN Enables the cable signal to bypass the DCT2500 and RF Bypass go directly to a TV or VCR CONV A Toslink connector to connect the DCT2500 to a...

  • Page 14: Audio Output Modes

    RJ-11 telephone modem output to connect to the PHONE telephone line for systems using telco return Audio Output Modes The DCT2500 includes utilities that enable you to select and adjust its (coaxial DIGITAL AUDIO or optical) or (RCA style) outputs. If the EPG takes advantage of these utilities, it AUDIO OUT provides menu choices to select and optimize the audio output and compression modes.

  • Page 15: Installation

    Installing the DCT2500 To install the DCT2500: Determine if you are connecting the DCT2500 to a conventional TV or to a monitor. To install the video connection: For a conventional TV, use a 75-ohm coaxial cable with F-type connectors.

  • Page 16: Standard Cabling Diagram

    Installation Standard Cabling Diagram The DCT2500 outputs on channel 3 or 4, depending on the configuration from the addressable controller: Figure 3-1 Standard cabling to a TV using RF connectors DCT2500 TO TV AUDIO RF IN DIGITAL RF IN AUDIO...

  • Page 17: Standard Vcr Cabling Diagram

    4A MAX DIGITAL VIDEO S-VIDEO 500W MAX AUDIO TV PASS CARD COAX From cable outlet AUDIO AUDIO CABLE IN S-VIDEO IN VIDEO IN AUDIO CABLE IN S-VIDEO VIDEO AUDIO CABLE OUT S-VIDEO OUT VIDEO OUT OUT L DCT2500 Installation Manual...

  • Page 18: Vcr Cabling With Rf Bypass Switch Diagram

    VCR Cabling With RF Bypass Switch Diagram The RF Bypass module enables viewing of an unscrambled analog channel on TV while recording another channel through the DCT2500. Proper RF Bypass operation requires special configuration on the addressable controller and the EPG.

  • Page 19: A/B In Module Cabling Diagrams

    Cable B Subscriber telephone hookup AUDIO AUDIO CABLE IN SVIDEO VIDEO Figure 3-5 A/B In module on a DCT2500 with the return on Cable A DCT2500 TO TV RF IN AUDIO DIGITAL RF IN AUDIO RF OUT TO VCR OPTICAL...
  • Page 20 Installation Figure 3-6 A/B In module on a DCT2500 with return on Cable B Cable A DCT2500 TO TV AUDIO RF IN DIGITAL RF IN AUDIO TO VCR OPTICAL PHONE DATA CABLE IN CABLE SWITCHED 105-125V TV/VCR 60Hz 4A MAX...

  • Page 21: Composite Baseband And S-Video Cabling Diagrams

    Installation Composite Baseband and S-Video Cabling Diagrams Connecting the DCT2500 using the baseband RCA type outputs enables the subscriber to experience stereo and Dolby Surround sound on digital channels when available. Figure 3-7 Standard baseband audio and video outputs DCT2500...

  • Page 22: Figure 3-8 Composite Vcr Cabling

    Installation Figure 3-8 illustrates the DCT2500 baseband audio and video outputs for connecting to a VCR: Figure 3-8 Composite VCR cabling DCT2500 TO TV AUDIO RF IN DIGITAL RF IN AUDIO TO VCR OPTICAL PHONE DATA CABLE SWITCHED 105-125V TV/VCR...

  • Page 23: Stereo Cabling Diagram (Baseband)

    Installation Stereo Cabling Diagram (Baseband) This audio configuration does not provide for a TV playing through the stereo: Figure 3-9 Connecting the DCT2500 to a stereo using the audio connectors on the VCR DCT2500 TO TV AUDIO RF IN DIGITAL...
  • Page 24 3-10 Installation Figure 3-10 shows connecting the DCT2500 to a stereo to enable the TV to play through the stereo: Audio loop-through connectors on the VCR Audio output ports on the TV monitor Figure 3-10 Audio on VCR/audio output on TV...

  • Page 25: Home Theater Receiver Cabling Diagram

    Either / or Home theater receiver Monitor Video 2 Coaxial Video 1 S-Video Video Optical Either / or S-Video Baseband Video AUDIO VIDEO SVIDEO CABLE IN AUDIO VIDEO SVIDEO CABLE OUT AUDIO AUDIO CABLE IN VIDEO SVIDEO DCT2500 Installation Manual...
  • Page 26 Either / or Home theater receiver Monitor Video 2 Coaxial Video 1 S-Video Video Optical Either / or S-Video Baseband Video AUDIO VIDEO SVIDEO CABLE IN AUDIO VIDEO SVIDEO CABLE OUT AUDIO AUDIO CABLE IN VIDEO SVIDEO DCT2500 Installation Manual...

  • Page 27: Section

    Testing Procedure Power on Press to turn on the DCT2500. POWER Turn the TV on and tune it to the DCT2500 output channel 3 or 4. 56 keys on the DCT2500 and Channel Selection Scan through the channels using the CHANNEL + - keys on the remote control.

  • Page 28: Adding The Ir Blaster Option

    Section 4 Adding the IR Blaster Option The IR Blaster provides control of the subscriber’s VCR from the DCT2500. It consists of a low-power infrared transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear plastic holder with a pad of adhesive tape for installing the IR Blaster near the VCR IR receiver.

  • Page 29: Installing The Ir Blaster

    The IR Blaster is now located near the receiver and the VCR can be controlled through the DCT2500. As a final check, operate the VCR using the remote control from various positions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it slightly.

  • Page 30: Table 5-1 Troubleshooting Guidelines

    Check the power outlet for AC power. No power to the DCT2500 Be sure the TV is tuned to the output channel of the DCT2500 (channel 3 or 4). Verify that cable connections are correct from the TV set or monitor to the DCT2500.

  • Page 31: Diagnostics

    Appendix A Diagnostics This appendix describes the on-screen diagnostics used to confirm proper DCT2500 installation, including: Checking error states and signal integrity Identifying the set-top on the network Verifying communications with the headend For the diagnostics provided here: All indicators are in decimal notation, unless otherwise noted.

  • Page 32: Using Diagnostics

    Diagnostics Using Diagnostics To operate the set-top, use the Motorola universal remote control. To access and navigate the diagnostic mode: Press on the remote control to turn on the set-top. POWER Wait five seconds and then press again to turn off the set-top.

  • Page 33: D 01: General Status

    : 0x0060 Family ID : 0x0000 Model ID : 0x008F TUNER : V860DL Remod Channel Time Zone (hhhhhhhh) MMMM min DS Entry Time 1/1/1999 00:00 GMT DS Exit Time 1/1/1999 00:00 GMT Current GPS Time 1/1/1999 00:00 GMT DCT2500 Installation Manual...

  • Page 34: Error Codes

    The output port/remod port is the interface from the set-top to the subscriber TV. Time Zone The time zone offset (in minutes) relative to GMT. DS Entry Time The daylight savings entry time. DS Exit Time The daylight savings exit time. Current GPS Time The current time. DCT2500 Installation Manual...
  • Page 35 Diagnostics Error Codes The front panel of the DCT2500 displays error codes when error conditions occur. The errors, causes, and remedies are: Code Cause Remedy E 00* NO ERROR Indicates normal condition after None initialization E 01* The set-top did not receive a...

  • Page 36: V860Dld 02: Out-Of-Band (Oob) Diagnostic

    The set-top at some point had a valid Provider ID on the OOB frequency and is attempting to re-acquire it. CUR Freq The current out-of-band frequency. The last known carrier (OOB frequency that had correct Provider ID). EMM Provider The ID of the provider of the Entitlement Management Message (EMM). DCT2500 Installation Manual...

  • Page 37: Selecting The Oob Frequency

    If after 40 seconds the frequency search is not successful, the set-top performs a warm reset and returns to the last known carrier frequency. To abort a search without waiting the 40 seconds, press to cause a warm reset. POWER DCT2500 Installation Manual...

  • Page 38: D 03: In-Band Status

    QAM cluster variance, which is proportional to the SNR. ssss can be: GOOD Good signal Marginal signal level − check the signal FAIR POOR Unusable signal Modulation Displays the following variables: Mode Analog Analog channel QAM 64 Digital channel QAM 256 DCT2500 Installation Manual...

  • Page 39: D 04: Audio/Video Status

    LFE 0 — low frequency effects (subwoofer) channel not available LFE 1 — low frequency effects (subwoofer) channel available VP Lock The Video Processor locked status: YES or NO MPEG Method The MPEG Method selected: Unmuted Mute Still Mute Black DCT2500 Installation Manual...

  • Page 40: D 05: Unit Address

    A-10 Diagnostics d 05: Unit Address This diagnostic displays the 16-digit (40-bit) unit address of the set-top. DCT2500 UNIT ADDRESS: 000-02831-99902-038 Network Address: 085-14316-55765-159 TVPC: 000-00000-00000-000 Multicast 16 Address: 085.085 102.102 119.119 136.136 DATA 068.068 051.051 034.034 017.017 Seed Health...

  • Page 41: D 06: Firmware Version

    Dena firmware version or revision number Build date and time TSODA firmware version number CAMEL (CMLBK) firmware version number (always 0000) The BOOT is the lowest firmware code level that can be used on the DCT2500. FIRMWARE VERSION 1.09 BOOT 1.06...
  • Page 42 The actual programmed tuner frequency (Carrier Definition Frequency + 1.75 MHz). Frequency The EPOCH Number and Type, Authorization, Service Status, and ID are for Motorola use only. * The variables aaa, bb, ccccc, and ddd are: For analog, it is blank. For digital, aaa can be: ENC −...

  • Page 43: D 08: Renewable Security

    Validator does not match between GK and TVPC Invalid unit key number Old TVPC unit address TVPC not mated TVPC /base module unit address mismatch New TVPC, but wrong version number TVPC unit address mismatch Version Indicates the version of renewable security being used. DCT2500 Installation Manual...

  • Page 44: D 09: Upstream Diagnostics

    If the set-top has received no poll acknowledge, the sequence number and time stamp fields display N/A. If the set-top has received a poll acknowledge but its system time has not yet been initialized, the time stamp field displays NOT AVAILABLE. DCT2500 Installation Manual...

  • Page 45: Telephone Modem (Starfone) Diagnostics

    If the set-top received no poll acknowledge, the sequence number and time stamp fields display “N/A.” If the set-top received a poll acknowledge but its system time is not yet initialized, the time stamp field displays NOT AVAILABLE. DCT2500 Installation Manual...
  • Page 46 Answer time-out Phone ringing Carrier loss Line in use Errors (data) User line request Parameters invalid Data timeout Communication protocol fault IPPV status indicator Mode ENABLED IPPV enabled UNSENT This set-top contains unsent IPPV transactions DISABLED IPPV disabled DCT2500 Installation Manual...

  • Page 47: D 10: Application (App) Code Modules

    DOWNLD 07DA The APP Code Modules fields are: Field Description Module The object name Version The object version Status The STATUS modes available are: LOADING DELETED ENABLING ENABLED DSABLNG DISABLD DELETNG POSTPND ENNORUN DISNORUN The object AppID DCT2500 Installation Manual...

  • Page 48: D 11: Memory Status

    This diagnostic tool gathers data about your system: INTERACTIVE INFO 0.0.0.0 0X000021 UPSTREAM ID 0X0000 DOWNSTREAM ID 0X0000 STATE UNCONFIG MAC ABORT CNTR 0000 GOOD PACKETS: ERROR PACKETS: SOCKET PORT STATE UNUSED UNUSED UNUSED UNUSED UNUSED UNUSED DCT2500 Installation Manual...

  • Page 49: D 13: Mac Frequency Table

    FREQ POWER The MAC Frequency Table fields are: Field Description Frequency The frequency, in Hz, for an upstream channel. Power The power level, in dBmV, used on a particular upstream channel to send data to the RPD. DCT2500 Installation Manual...

  • Page 50: D 14: Control Channels

    The message type. The low order byte of the Connection ID. The number of messages received. d 16: In-band Program Association Table (PAT) This diagnostic displays the Program Association Table Information. (For Motorola use only.) IN BAND PAT (hex data) 0001 0029 d 17: In-band Program Map Table (PMT) This diagnostic displays the Program Map Table information.

  • Page 51: D 18: Task Status

    TASK STATUS (hex data) PRI STARTS RUNTIME STK% 21553 47441 … d 19: USB Diagnostics This diagnostic is used to verify the functionality of the USB port. (For Motorola use only) USB DIAGNOSTICS Wind River Systems OHCI Root DCT2500 Installation Manual...

  • Page 52: D 20: In-Band Multicast Address Filter

    You can use this diagnostic to verify that the buttons on the set-top front panel are operational. For example, the “<” on the diagnostic should highlight when you press the left button CURSOR on the front panel. KEYBOARD / LED DIAGNOSTICS < > Î DCT2500 Installation Manual...

  • Page 53: Abbreviations And Acronyms

    Non-volatile random-access memory NVRAM on-screen display program clock reference packet identifier Pay-Per-View quadrature amplitude modulation QPSK quadrature phase shift keying Return for Service Authorization Transmission Control Protocol/Internet Protocol TCP/IP Technical Response Center TV PassCard TvPC Video on Demand DCT2500 Installation Manual...
  • Page 54 Visit our website at: www.motorola.com 504989-001 8/03 MGBI...

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