Fujitsu fi-6000NS Operator's Manual

Fujitsu fi-6000NS Operator's Manual

Juniper networks network scanner operator's guide
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  • Page 3: Table Of Contents

    Sending Scanned Data as an e-Mail Attachment... 9 Sending Scanned Data by Fax... 11 Saving Scanned Data in a Network Folder... 13 Administrator Requirements for Login via the Web Interface... 15 LDAP Server... 15 Fax Server ... 15 Network Scanner fi-6000NS Operator's Guide...
  • Page 4 Required Scanner Function Settings ... 24 Administrator Control Screens ... 25 3.2.1 3.2.2 Administrator Login: via the Scanner's Touch Panel ... 27 Administrator Login: via the Web Interface ... 30 3.4.1 3.4.2 Using the System Settings Menus ... 34 3.5.1 3.5.2...
  • Page 5 Updating the Scanner's System Software ... 124 Setting the Information Output Level ... 127 Obtaining Technical Support ... 128 Common Buttons and Indicators ... 135 Main Menu Screen ... 136 Input Fields and Entering Characters ... 138 Network Scanner fi-6000NS Operator's Guide...
  • Page 6 Sending the Scanned Data by e-Mail ... 142 4.4.1 4.4.2 4.4.3 4.4.4 Sending the Scanned Data by Fax ... 154 4.5.1 4.5.2 4.5.3 4.5.4 Saving the Scanned Data to a Network Folder ... 164 Setting the Scan Options ... 169 4.7.1 4.7.2 4.7.3...
  • Page 7 Replacing the Pick Roller ... 221 Basic Network Operation Tests ... 234 Other Network Connection Troubleshooting ... 242 Failure to cannot the Scanner using a Web Browser ... 244 Problems when Connecting to the Scanner using a Web Browser ... 246 General Details...
  • Page 8 Checking the Scanner Labels ... 252 Pre-Maintenance Preparations ... 253 Appendix A ADF Paper Specifications ... 255 Paper Size ... 256 Paper Requirements ... 257 A.2.1 A.2.2 A.2.3 Maximum Document Loading Capacity ... 260 Area not to be Perforated ... 261 Multifeed Detection Conditions ...
  • Page 9 Appendix D Glossary ... 321 Index ... 327 Network Scanner fi-6000NS Operator's Guide...
  • Page 11: Copyright

    This product includes software developed by the University of California, Lawrence Berkeley Laboratory and its contributors. This product includes software developed by the Kungliga Tekniska Hogskolan and its contributors. This product includes software developed by Yen Yen Lim and North Dakota State University. Network Scanner fi-6000NS Operator's Guide...
  • Page 12 Portions Copyright© 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 13 THIS SOFTWARE IS PROVIDED BY THE AUTHOR "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, Network Scanner fi-6000NS Operator's Guide xiii...
  • Page 14 INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 15 (2) distributions including binary code include the above copyright notice and this paragraph in its entirety in the documentation or other materials provided with the distribution. The name of Juniper Networks may not be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 16 WinDump3.9.5 Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy). Copyright© 2005 - 2006 CACE Technologies, Davis (California). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 17: Introduction

    This easy-to-use image scanner is designed to be connected to a computer network system and is primarily for office use. • Copying of the contents of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law.
  • Page 18: Canadian Doc Regulations

    Ministère des Communications du Canada. Cet appareil numérique de la classe B est conforme la norme NMB-003 du Canada. Bescheimigung des Herstellers / Importeurs Für den fi-6000NS wird folgendes bescheinigt: • In ÅEereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört •...
  • Page 19: Trademarks

    Be aware that neither of the following is considered a fault. • Despite the fact that the latest advanced technology has been used to produce the scanner’s TFT color LCD's, the large number of pixels involved means that an occasional (always-on) bright dot or (always-off) dark dot may be visible.
  • Page 20: Notice Of Liability

    Where there is no distinction between the different versions of the above operating system, the general term "Windows" is used. Where there is no distinction between the different versions of the above application, the general term "Adobe Acrobat" is used. The version of Adobe Acrobat provided with this product may change without notice.
  • Page 21: Symbols Used In This Manual

    The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the User's Manual of the scanner application you are using.
  • Page 22: Warning Label

    Warning Label ATTENTION About Maintenance The user must not perform repairs on this scanner. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs to this product. xxii High Temperature The glass scanner windows surface inside the ADF becomes hot when the scanner is used.
  • Page 23: Safety Precautions

    Use only specified AC cables and connector cables. Failure to use the correct cables might cause electric shock and/or equipment failure. Please do not use the AC cable provided with this scanner for other devices, since this might cause equipment failure and other troubles or an electric shock.
  • Page 24 Do not put liquids inside the scanner. Do not insert or drop metal objects in to the scanner. Do not scan wet documents or documents with paper clips or staples. Do not splash or allow the scanner to get wet.
  • Page 25 Do not install the scanner on unstable surfaces. Make sure that the scanner is installed on a flat, level surface and that none of its parts extend beyond the surface top, such as a desk or table. Do not install the scanner on unstable surfaces.
  • Page 26 Disconnect the power plug from the power outlet when the scanner is not used for a long period of time. When the scanner is not going to be used for a long period of time, be sure to disconnect the power plug from the power outlet.
  • Page 27: Scanner Overview

    Chapter 1 Scanner Overview 1.1 Scanner Features... 2 1.2 Part Names and Functions... 3 1.3 User Types and Operations ... 6 1.4 Scanner Quick User Guide... 9 1.5 Scanner Requirements... 15 Network Scanner fi-6000NS Operator's Guide...
  • Page 28: Scanner Features

    Scanner Features This easy-to-operate network scanner is used to scan documents for further use: • Scanned document files can be sent as an e-mail attachment. • Scanned document files can be sent by fax. • Scanned document files can be saved in a network folder.
  • Page 29: Part Names And Functions

    9. ADF release button 1.2 Part Names and Functions nside the back cover 10. Security cable slot 11. AC adaptor connector 12. LAN connector Network Scanner fi-6000NS Operator's Guide 1. Startup button 2. Scan button 3. LCD touch panel 4. Keyboard...
  • Page 30 Security cable slot AC adaptor connector LAN connector Function Turns on scanner or brings up the "Login" screen from standby mode. For details, refer to "2.1.1 Using the Startup Button" (page 18). Starts the scan process. For details, refer to "2.1.2 Using the Scan Button" (page 19).
  • Page 31: Internal Parts

    Help to guide documents from the ADF paper chute to the glass scanner windows. Place where the documents are scanned. Drives the documents from the ADF paper chute, past the glass scanner windows, to the output tray. Network Scanner fi-6000NS Operator's Guide...
  • Page 32: User Types And Operations

    User Types and Operations The scanner functions available after login vary in the following ways for different types of user: • Administrator Can setup and manage the scanner. The administrator can operate via the scanner's touch panel or via the web by using a computer web browser.
  • Page 33 — — — — — — — — — — — — Network Scanner fi-6000NS Operator's Guide See ... page 57 page 60 page 61 page 62 page 64 page 69 page 71 page 73 page 84 page 86 page 89...
  • Page 34 Top Menu Tab /Side Menu Tab e-Mail Send the scanned data by e- mail Send the scanned data by fax Save Save the scanned data to a network folder Scan Settings Set the scan options Scan Viewer Enable/disable the scan viewer Maintenance Edit e-Mail...
  • Page 35: Scanner Quick User Guide

    Scanner Quick User Guide These sections describe the scanner features such as e-mail, fax, print, and save data, for regular user login. 1.4.1 Sending Scanned Data as an e-Mail Attachment The administrator must setup the "Send e-Mail" function for the user to be able HINT to send scanned data as an e-mail attachment.
  • Page 36 Setting the Scan Options Enabling/Disabling the Scan Viewer On the "Send e-Mail" screen, enter the mail destination On the "Send e-Mail" screen, press On the "Scan Viewer" screen, check the scanned data Document is Scanned and e-Mailed Adjust the scan settings as necessary. For details, refer to "4.7 Setting the Scan Options"...
  • Page 37: Sending Scanned Data By Fax

    1.4.2 Sending Scanned Data by Fax The administrator must setup the "Send Fax" function for the user to be able to HINT send scanned data by fax. For details about the required settings, refer to "3.1 Required Scanner Function Settings" (page 24). Loading Documents...
  • Page 38: Fax Destination

    Enabling/Disabling the Scan Viewer On the "Send Fax" screen, enter the fax destination On the "Send Fax" screen, press On the "Scan Viewer" screen, check the scanned data Document is Scanned and Faxed Edit the scanned data as necessary. For details, refer to "4.8 Enabling/Disabling the Scan Viewer"...
  • Page 39: Saving Scanned Data In A Network Folder

    1.4.3 Saving Scanned Data in a Network Folder The administrator must setup the "Save" function for the user to be able to save HINT data in a network folder. For details about the required settings, refer to "3.1 Required Scanner Function Settings" (page 24). Loading Documents...
  • Page 40 Enabling/Disabling the Scan Edit the scanned data as necessary. Viewer For details, refer to "4.8 Enabling/Disabling the Scan Viewer" (page 198). On the "Save As" For details, refer to "4.6 Saving the Scanned Data to a Network Folder" (page 164). screen, select a folder On the "Save as"...
  • Page 41: Scanner Requirements

    Scanner Requirements 1.5.1 Administrator Requirements for Login via the Web Interface For scanner administration carried out via the web interface, the following requirements apply: • Software (English versions) • Microsoft® Internet Explorer 6 SP2 or later • Any Windows® operating system which supports the above Web browser •...
  • Page 43: Basic Scanner Operations

    Chapter 2 Basic Scanner Operations 2.1 Using the Scanner Buttons... 18 2.2 Using the LCD Touch Panel... 20 2.3 Using the Keyboard ... 21 Network Scanner fi-6000NS Operator's Guide...
  • Page 44: Using The Scanner Buttons

    Using the Scanner Buttons 2.1.1 Using the Startup Button When the scanner is off or in standby mode, pressing the startup button will start the scanner up and display the "Login" screen. Shutdown LED Dark * Other than pressing the startup button, any of the following operations will open the "Login"...
  • Page 45: Using The Scan Button

    When the [Scan] button on the touch panel is pressed, it will start the scan. For certain scan settings, the [Scan] button may also have the following names: • [Scan&Send] button • [Scan&Save] button 2.1 Using the Scanner Buttons Network Scanner fi-6000NS Operator's Guide...
  • Page 46: Using The Lcd Touch Panel

    Using the LCD Touch Panel When using the LCD touch panel, buttons only need to be lightly pressed to select them. For details how to operate the touch panel, refer to "3.2 Administrator Control Screens" (page 25) or "4.2 Using Touch Panel Screens: Regular User" (page 135). •...
  • Page 47: Using The Keyboard

    The keyboard cannot be used to select a top or left side menu button. ATTENTION Select buttons in the top menu by pressing the touch panel or by using the mouse. 2.3 Using the Keyboard Used to ... Network Scanner fi-6000NS Operator's Guide...
  • Page 48: Using The Keyboard: Regular Users

    (On Search screens, may be used instead of the [Find] button.) Return to the previous screen. (On Main Menu, may be used instead of the [Logout] button.) Alt+F4 Shutdown the scanner. (Used instead of the [Shutdown] button on the "Login" screen.) ↑ ↓ Scroll up or down between items.
  • Page 49: Administrator Operations

    3.5 Using the System Settings Menus ... 34 3.6 Using the Network Settings Menus... 57 3.7 Using the Device Status Menus... 91 3.8 Using the Operation Logs Menus... 96 3.9 Using the Maintenance Menus ... 107 Network Scanner fi-6000NS Operator's Guide...
  • Page 50: Required Scanner Function Settings

    Required Scanner Function Settings Which scanner settings are required differs according to the type of scan that is to be used. Note that [Device Status], [Operation Logs], and [Maintenance] menu settings are not required for normal use. Top Menu System Settings...
  • Page 51: Administrator Control Screens

    Used to ... Switch between top menu tabs (scrolling the top menu as necessary). Switch between side menu tabs (scrolling the left side menu as necessary). Display a list of possible selections. Log the current user out. Network Scanner fi-6000NS Operator's Guide...
  • Page 52: Input Fields And Entering Characters

    Actual icon [OK] button [Cancel] button 3.2.2 Input Fields and Entering Characters Only passwords for the following fields are case sensitive. Login Admin Password Authentication screen for setting a network folder Shown in manual as... Screen Used to ... Accept any changes to the current screen settings.
  • Page 53: Administrator Login: Via The Scanner's Touch Panel

    User Name: admin Password: password • Only one administrator or user can login to the scanner at any one time. • Timeout time is 20 minutes (fixed). The timeout time is extended by a further 20 minutes for the following: •...
  • Page 54 2. Enter a "User Name" and "Password". Enter "admin" for the user name. Passwords must be between 7 and 127 characters long. Alphanumeric characters (case sensitive) and symbols may be entered. • HINT • The "Caps Lock" indicator is on if the keyboard's Caps Lock is set. The "Num Lock"...
  • Page 55 3.3 Administrator Login: via the Scanner's Touch Panel 3. Press the [Login] button. ⇒ If the user name and password are valid, the "System Settings" screen appears. Network Scanner fi-6000NS Operator's Guide...
  • Page 56: Administrator Login: Via The Web Interface

    • "3.6.2 Setting the DNS Server" (page 60) • "3.6.3 Setting the WINS Server" (page 61) For details about setting up to manage the scanner via a personal HINT computer, refer to "1.5.1 Administrator Requirements for Login via the Web Interface"...
  • Page 57 HINT upsetting the page layout. However, this does not affect functional operation. If any updates or service packs are available for Internet Explorer, make sure they are applied. 3.4 Administrator Login: via the Web Interface Network Scanner fi-6000NS Operator's Guide...
  • Page 58: Logging In

    HINT • • 1. Specify the scanner name as a URL in the web browser's location bar. For example, when the scanner name is "SCAN001": http://SCAN001/ An IP address can be specified instead of a scanner name for the URL.
  • Page 59 Alphanumeric characters (case sensitive) and symbols may be entered. 3. Press the [Login] button. ⇒ If the user name and password are valid, the "System Settings" screen appears. 3.4 Administrator Login: via the Web Interface Network Scanner fi-6000NS Operator's Guide...
  • Page 60: Using The System Settings Menus

    Using the System Settings Menus 3.5.1 Calibrating the Touch Panel This should be done when the touch panel responses seem out of alignment with the positions of objects on the LCD screen. 1. Select the [System Settings] tab on the top menu. 2.
  • Page 61 Press the [Esc] key to stop the calibration process and return to the "Screen Calibration" screen. • Press the [Enter] key to close the error dialog. (Not normally needed.) Repeat until the test screen appears, with the following "Calibration" dialog box: 3.5 Using the System Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 62 5. Trace a line on the screen with your fingertip. ⇒ A corresponding line will appear on-screen. If the line does not appear correctly, press the [Calib screen] button to return to Step 4. If the screen becomes cluttered, press the [CLR screen] button to remove all the lines. HINT 6.
  • Page 63: Setting The Scanner Name

    3.5.2 Setting the Scanner Name A scanner name may be set to provide a network alias for the device. Do not use a name already being used in the network. ATTENTION Name duplication will cause a network connection error. For more details about how to deal with such errors, refer to "C.1.1 Administrator Screen...
  • Page 64 3. Enter a Scanner Name. Scanner names may be up to 15 characters long. Alphanumeric characters (case sensitive) and hyphens may be entered. Initial character may not be a hyphen. Do not use a name that is already being used in the network.
  • Page 65 3.5 Using the System Settings Menus 5. Press the [Now] button. ⇒ The system is restarted. Network Scanner fi-6000NS Operator's Guide...
  • Page 66 (after restart) are displayed on the Scanner Name screen.The next scanner name can be changed again by entering a new scanner name in the current scanner name field and pressing the [OK] button. Alternatively, the scanner can be reverted to its old name (i.e.
  • Page 67 • If the new scanner name is the same as another device name already in HINT use on the network, communication problems will occur. In this case, try the following steps: 1. Disconnect the LAN cable and turn the scanner off.
  • Page 68: Setting The Region/Timezone

    3.5.3 Setting the Region/Timezone 1. Select the [System Settings] tab on the top menu. 2. Select the [Region/Timezone] tab on the left side menu. ⇒ The "Region/Timezone" screen appears. 3. Press the [List] button for the "Timezone" input field. The default timezone is ⇒...
  • Page 69 5. Select whether "Daylight Savings Time" should be on or off. This option is not shown for timezones where daylight savings time is not used. 6. Press the [OK] button. ⇒ The Region/Timezone is set. 3.5 Using the System Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 70: Setting The Date/Time

    3.5.4 Setting the Date/Time 1. Select the [System Settings] tab on the top menu. 2. Select the [Date/Time] tab on the left side menu. ⇒ The "Date/Time" screen appears, with a system date/time near to the current date/time shown. 3. Press the Date Format [List] button. ⇒...
  • Page 71 The date and time are set. An adjustment that advances the system time by 20 minutes or more HINT results in a session timeout and causes the scanner to logout. 3.5 Using the System Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 72: Setting The Time To Standby Mode

    3.5.5 Setting the Time to Standby Mode The scanner can be set to automatically log out and then enter a standby state after specified periods of non-use. For any screen after regular user login, if no operations have been performed for the specified "Logout after"...
  • Page 73 5. Select the desired time before automatic log out. The default time is "5min". 6. Press the [List] button for the "Standby after" input field. ⇒ A list of "Standby after" times appears. 3.5 Using the System Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 74 The default time is "15min". ATTENTION 8. Press the [OK] button. ⇒ The scanner is set to first standby and then automatically log out after the specified times. The "Standby after" time must be longer than the "Logout after" time.
  • Page 75: Changing The Admin Password

    Login is not possible without a password, therefore manage them carefully. ATTENTION If a password has been lost or forgotten, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. 1. Select the [System Settings] tab on the top menu.
  • Page 76: Setting The Multifeed Detection Method

    3.5.7 Setting the Multifeed Detection Method By default, multifeed detection will monitor for paper overlaps in the central column (width: 35mm) of the document being scanned. However, any photos or attachments in this area will also be detected as a multifeed. When scanning documents, multifeed detection area may be adjusted to ignore the area (excluding the photograph or attachments) and prevent mis-detections.
  • Page 77 #2 (lower limit) to the bottom of the page. (b) 3.5 Using the System Settings Menus 35mm Up to 510mm Outside of multifeed detection area Center of paper 35mm Up to 510mm Outside of multifeed detection area Center of paper Network Scanner fi-6000NS Operator's Guide...
  • Page 78 Multifeed may not be detected for the top and bottom 25mm of a ATTENTION document.
  • Page 79 If the values specified for "#1" and "#2" exceed the actual paper size, multifeeds will not be detected. 6. Press the [OK] button. ⇒ The document area to be monitored for multifeeds is set. 3.5 Using the System Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 80: Setting Scanning Performance

    1. Select the [System Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [Scanner Adjustment] tab appears. 3. Select the [Scanner Adjustment] tab on the left side menu. ⇒...
  • Page 81: Offset Settings

    If the scanned output is found to be displaced relative to the actual documents being scanned, the scan offsets can be adjusted. 1. On the "Scanner Adjustment" screen, under [Front Side Offsets]/[Reverse Side Offsets], enter values for the "Horizontal Offset" and "Vertical Offset" input fields.
  • Page 82: Length Magnification Setting

    If the scanned output is found to be vertically distorted (stretched or squashed) relative to the actual documents being scanned, the length magnification can be adjusted. 1. On the "Scanner Adjustment" screen, enter the value for the "Length Magnification" input field.
  • Page 83: Using The Network Settings Menus

    Using the Network Settings Menus 3.6.1 Giving the Scanner an IP Address An IP address must be set in order to connect the scanner to a network. Do not use an IP address that already exists in the network. IP address ATTENTION duplication will cause a network connection error.
  • Page 84 3. Select whether or not a DHCP is required. Set the scanner's IP address. This may be done automatically, by pressing the DHCP [On] button. By default, this is set as [On]. The IP address may also be set manually, by pressing the DHCP [Off] button and entering the following numerical addresses: •...
  • Page 85 DNS Server • WINS Server • Even if DNS or WINS server is set, priority is given to the scanner settings over the DHCP settings. • The connection will be lost if the scanner's IP address is changed via the Web interface.
  • Page 86: Setting The Dns Server

    3.6.2 Setting the DNS Server A primary DNS and secondary DNS can be set. 1. Select the [Network Settings] tab on the top menu. 2. Select the [DNS Server] tab on the left side menu. ⇒ The "DNS Server" screen appears. 3.
  • Page 87: Setting The Wins Server

    3. Enter the following numerical addresses: • Primary WINS • Secondary WINS If a WINS server setting is not required, enter "0.0.0.0". 4. Press the [OK] button. ⇒ The information entered is set. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 88: Setting The Ntp Server

    3.6.4 Setting the NTP Server 1. Select the [Network Settings] tab on the top menu. 2. Select the [NTP Server] tab on the left side menu. ⇒ The "NTP Server" screen appears.
  • Page 89 (Step 5), the system time will be synchronized six hours later, not immediately. • An adjustment that advances the system time by 20 minutes or more results in a session timeout and causes the scanner to logout. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 90: Setting The Ldap Server

    3.6.5 Setting the LDAP Server If a LDAP server is set, user authentication will be checked. 1. Select the [Network Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [LDAP Server] tab appears. 3.
  • Page 91 Enter a FQDN or server name in the input field. This may be up to 255 characters long. • If the [IP Address] button is selected: Enter a numerical IP address. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 92 7. In the "Search Base (DN)" input field, enter the distinguished name of the LDAP search base. The character string entered here will be the root under which LDAP entries will be searched for. This may be up to 255 characters long. The following examples are of LDAP search bases (for domain name example.com).
  • Page 93 ⇒ The selected "Maximum Results" value is displayed. 10. Press the [List] button for the "Search Timeout" input field. ⇒ A list of "LDAP List search timeout" times appears. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 94 11. Select the LDAP List search timeout delay. The default time is "60sec". ⇒ The selected "Search Timeout" value is displayed. 12. Press the [OK] button. ⇒ The LDAP server is set.
  • Page 95: Setting The E-Mail Server (Smtp Server)

    Scroll the left side menu down until the [SMTP Server] tab appears. 3. Select the [SMTP Server] tab on the left side menu. ⇒ The "SMTP Server" screen appears. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 96 4. For the SMTP server, select whether to set a server name or IP address. Both the [Server Name] and [IP Address] buttons cannot be selected at the same time. 5. Enter the SMTP server or IP address (selected in Step 4). •...
  • Page 97: Setting The Fax Server

    Scroll the left side menu down until the [Fax Server] tab appears. 3. Select the [Fax Server] tab on the left side menu. ⇒ The "Fax Server" screen appears. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 98 4. Enter a monitored fax server (Right Fax) e-mail address in the "Fax Server e-Mail Address" field. This may be up to 255 characters long. One of the following e-mail address formats must be used: • XXXXXXX@IP_address • XXXXXXX@Host_name • XXXXXXX@Domain_name XXXXXXX IP_address...
  • Page 99: Setting The Network Folders (File Servers)

    1. Select the [Network Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [Network Folder] tab appears. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 100 3. Select the [Network Folder] tab on the left side menu. ⇒ The "Network Folder" screen appears. 4. Press the [Add] button. ⇒ The screen for adding a network folder is displayed.
  • Page 101 3. Press the [OK] button. ⇒When the user name and password are valid, or if login is not required, the network tree expands and computer names are displayed under the selected domain. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 102 6. Select a computer ⇒ If login is required, an "Authentication" screen appears. 1. Enter a User Name. This may be up to 256 characters long. 2. Enter a Password. This may be up to 256 characters long. 3. Press the [OK] button. ⇒When the user name and password is valid, or if login is not required, the network tree expands and network folders are displayed under the selected computer name.
  • Page 103 The "Network" tree can contain up to 400 domain, computer, and network folder items. However, screen response may slow down when the number of items exceed 150. Close unneeded items. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 104: Renaming A Network Folder

    ■ Renaming a Network Folder 1. Select the [Network Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [Network Folder] tab appears. 3. Select the [Network Folder] tab on the left side menu. ⇒...
  • Page 105 Trailing spaces are truncated, so a spaces-only alias is not allowed. 7. Press the [OK] button. ⇒ The network folder is renamed. 3.6 Using the Network Settings Menus The folder alias may not contain backslashes (\). Network Scanner fi-6000NS Operator's Guide...
  • Page 106: Removing A Network Folder

    ■ Removing a Network Folder 1. Select the [Network Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [Network Folder] tab appears. 3. Select the [Network Folder] tab on the left side menu. ⇒...
  • Page 107 6. Confirm the details of the network folder that is to be removed are correct, and press the [Yes] button. ⇒ The selected network folder is removed from the network folders list. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 108: Viewing The Network Folder Details

    ■ Viewing the Network Folder Details 1. Select the [Network Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [Network Folder] tab appears. 3. Select the [Network Folder] tab on the left side menu. ⇒...
  • Page 109 3.6 Using the Network Settings Menus 5. Press the [Details] button. ⇒ The information for the selected network folder is displayed. Network Scanner fi-6000NS Operator's Guide...
  • Page 110: Setting The Destination For Alert Notifications

    3.6.9 Setting the Destination for Alert Notifications An e-mail address can be specified to which an alert notification will be sent whenever a scanner alert situation occurs. It is necessary to set a SMTP server before alert notifications can be sent. For more details about how to set an SMTP server, refer to "3.6.6 Setting the e-Mail Server (SMTP Server)"...
  • Page 111 5. To confirm that the entered e-mail address is valid, press the [Test] button. Check that the test mail successfully arrives at the expected e-mail address. 6. Press the [OK] button. ⇒ The destination for alert notifications is set. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 112: Checking The Network Connection With A Ping Test

    3.6.10 Checking the Network Connection with a Ping Test The network connection can be checked using a ping test. 1. Select the [Network Settings] tab on the top menu. 2. Press the [Down] button on the left side menu. ⇒ Scroll the left side menu down until the [Ping] tab appears.
  • Page 113 Enter a Fully Qualified Domain Name (FQDN) or server name in the input field. This may be up to 255 characters long. • If the [IP Address] button is selected: Enter a numerical IP address. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 114 6. Press the [ Ping ] button. ⇒ A ping test is performed and the results are displayed. For more details about the result, refer to"Checking basic network operation with a Ping test" (page 234).
  • Page 115: Checking The Network Operating Status

    Scroll the left side menu down until the [Network Status] tab appears. 3. Select the [Network Status] tab on the left side menu. ⇒ The "Network Status" screen shows the status of the currently operating network connection. 3.6 Using the Network Settings Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 116 If connection to LDAP server is not possible, try the following steps: 1. Disconnect the LAN cable and turn the scanner off. 2. Reboot the scanner with the LAN cable still disconnected, and enter a nonduplicate IP address. 3. Re-connect the LAN cable to the scanner.
  • Page 117: Using The Device Status Menus

    3.7 Using the Device Status Menus Details Shows the current scanner system version number. Shows the current scanner firmware version number. Shows the date on which the scanner was first used. Shows the total elapsed usage time of the scanner. Network Scanner fi-6000NS Operator's Guide...
  • Page 118: Viewing The Usage Status

    3.7.2 Viewing the Usage Status Information about the number of documents that have been scanned and the status of the scanner's consumable parts (pad assembly or pick roller) can be viewed. For details on consumable replacement, refer to "5.5 Replacing Parts" (page 218).
  • Page 119 Pad assembly has passed its rated lifetime and needs to be replaced. No action required. Pick roller needs to be replaced soon. Obtain a replacement part. Pick roller has passed its rated lifetime and needs to be replaced. Network Scanner fi-6000NS Operator's Guide...
  • Page 120: Resetting The Usage Counter

    ■ Resetting the Usage Counter After part replacement, the usage counter can be reset to return the part status to normal. For more details about replacing consumable parts, refer to ""5.5 Replacing Parts" (page 218)". 1. Select the [Device Status] tab on the top menu. 2.
  • Page 121 3.7 Using the Device Status Menus 4. Press the [Yes] button. ⇒ The counter value is reset to "0", and the "Status" field turns green again. Network Scanner fi-6000NS Operator's Guide...
  • Page 122: Using The Operation Logs Menus

    Using the Operation Logs Menus 3.8.1 Managing User Logs The most recent 1,000 user log entries are saved by the scanner. • ATTENTION • ■ Viewing the User Log Details The user log summary is shown in date/time order. Even if the [Region/Timezone] or [Date/Time] settings are changed, the order of the log entries will not be changed.
  • Page 123 If a log is selected using the keyboard, pressing the [Details] button HINT displays the related information window. • On the "User Log" screen, pressing the [Refresh] button updates the information shown. 3.8 Using the Operation Logs Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 124 The following information is shown. Info Info options Date MM/dd/yyyy dd/MM/yyyy yyyy/MM/dd Time HH:mm:ss User xxxxxxxxxxxxxxx Result In Progress Error Code xxxxxxxx Operation e-Mail Save Pages Description xxxxxxxxxxxxxxxx Description Shows the date of each operation (format specified on the Date/Time screen is used). For more details, refer to "3.5.4 Setting the Date/Time"...
  • Page 125: Downloading The User Logs In Csv Format

    ■ Downloading the User Logs in CSV Format Operation logs for regular users are stored in the scanner with the default file name "Operation.csv". When downloaded to a computer, the file will contain CSV format data. The file is saved in the following form: "Date","Time","User","Result","Code","Operation","Pages","Description"...
  • Page 126 4. Press the [Save] button. The size of the user log file is displayed in the "File Download" screen. HINT Make sure there is enough free space on the disk where it is to be saved and press the [Save] button. ⇒...
  • Page 127: Clearing The User Logs

    The "User Log" screen appears. 3. Press the [Clear All] button. ⇒ The "clear all" confirmation screen appears. 4. Press the [Yes] button. ⇒ All the user operation logs are cleared. 3.8 Using the Operation Logs Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 128: Managing The System Log

    3.8.2 Managing the System Log Up to 1,000 system information logs (such as for startup, shutdown, and system errors) are saved in the scanner. • ATTENTION • ■ Viewing the System Log Details The system log summary is shown in date/time order.
  • Page 129 "3.6.9 Setting the Destination for Alert Notifications" (page 84). To deal with errors, refer to "C.1.3 Alert Monitor System Log Messages" (page 287). For information about messages, refer to "C.1.2 System Log Messages" (page 285). Network Scanner fi-6000NS Operator's Guide...
  • Page 130: Downloading The System Log In Csv Format

    ■ Downloading the System Log in CSV Format The default file name is "SystemLog.csv". When downloaded to a computer, the file will contain CSV format data. The file is saved in the following form: "Date","Time","Type","Message" 1. Select the [Operation Logs] tab on the top menu. 2.
  • Page 131 [Save] button. ⇒ The "Save As" dialog box appears. 5. Enter a file name. The file will contain CSV format data. 6. Press the [Save] button. 3.8 Using the Operation Logs Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 132: Clearing The System Log

    ■ Clearing the System Log 1. Select the [Operation Logs] tab on the top menu. 2. Select the [System Log] tab on the left side menu. ⇒ The "System Log" screen appears. 3. Press the [Clear All] button. ⇒ The "clear all" confirmation screen appears. 4.
  • Page 133: Using The Maintenance Menus

    Scanner login user names are authenticated with the LDAP server, and when a new name is encountered, the scanner automatically adds an entry for that user to the user data store. The user data store may contain up to 1,000 users.
  • Page 134 The user data store may contain private information such as e-mail ATTENTION addresses or fax numbers, so care should be taken when managing such data. Common Data (one per scanner) Fax Number List Individual Data (one set per user) User A...
  • Page 135: Backing Up The User Data Store

    2. Select the [User Data Store] tab on the left side menu. ⇒ The "User Data Store" screen appears. 3. Press the [Backup] button. User logs cannot be backed up. HINT ⇒ The "File Download" dialog box appears. 3.9 Using the Maintenance Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 136 ⇒ The "Save As" dialog box appears. 5. Enter a file name. Use of a name that includes the scanner name and backup date is recommended. 6. Press the [Save] button. ⇒ A backup copy of the user data store is saved.
  • Page 137: Restoring The User Data Store

    ■ Restoring the User Data Store The scanner's user data store can be restored from a backed-up user data store file. • Restoring user data overwrites all user information stored at the time of ATTENTION restoration, and returns all e-mail address books, fax number list, and scan settings to the time the backup was taken.
  • Page 138 4. Press the [Restore] button. ⇒ An "OK to overwrite?" confirmation message appears. 5. Press the [Yes] button. ⇒ After the user data store is restored, a restore completion message appears.
  • Page 139 3.9 Using the Maintenance Menus 6. Press the [OK] button. Network Scanner fi-6000NS Operator's Guide...
  • Page 140: Clearing The User Data Store

    ■ Clearing the User Data Store The scanner's user data store can be deleted. The user data store contains the following information: • Fax Number List (one per scanner) • "My List" e-Mail Address Books (one per user) • Scan Settings (for each user) •...
  • Page 141 3.9 Using the Maintenance Menus 4. Press the [Yes] button. ⇒ The user data store is cleared. Network Scanner fi-6000NS Operator's Guide...
  • Page 142: Maintaining The System Settings

    3.9.2 Maintaining the System Settings The scanner's system settings set by the administrator can be saved in CSV format, backed up, restored, or returned to their factory default values. ■ Downloading the System Settings in CSV Format System settings downloaded in CSV format may be viewed by using spreadsheet software.
  • Page 143 5. Name the file and specify where it should be saved. The file will contain CSV format data. 6. Press the [Save] button. ⇒ The system settings for the scanner are downloaded. 3.9 Using the Maintenance Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 144: Backing Up System Settings

    ■ Backing up System Settings The administrator can backup the scanner system settings. Backup files can later be used to restore system settings. Backup should be performed regularly. 1. Select the [Maintenance] tab on the top menu. 2. Select the [System Settings File] tab on the left side menu.
  • Page 145 ⇒ The "Save As" dialog box appears. Name the file and specify where it should be saved. The date of backup or scanner name should be used as an easy-to-understand file name. Press the [Save] button. ⇒ The system settings are backed up.
  • Page 146: Restoring System Settings

    ■ Restoring System Settings The system settings backup file can be returned to the scanner to restore system settings to those at the time backup was taken. 1. Select the [Maintenance] tab on the top menu. 2. Select the [System Settings File] tab on the left side menu.
  • Page 147 A confirmation message appears. 5. Press the [Yes] button. ⇒ After factory default settings have been restored, the scanner is restarted. During system settings restoration, do not press and hold down the ATTENTION startup button for longer than four seconds, as it may cause the scanner to function abnormally.
  • Page 148: Resetting Factory Defaults

    (i.e. if the backed up IP address or scanner name is different to the pre- restoration IP address or scanner name), the new IP address or scanner name will be needed.
  • Page 149 After factory default settings have been restored, the scanner is restarted During factory defaults reset, do not press and hold down the startup ATTENTION button for longer than four seconds, as it may cause the scanner to function abnormally. After the factory default settings are restored, the scanner name, IP HINT address, and other settings will need to be set again, as described in "3.5...
  • Page 150: Updating The Scanner's System Software

    3.9.3 Updating the Scanner's System Software The scanner system can be updated as follows. 1. Select the [Maintenance] tab on the top menu. 2. Select the [System Update] tab on the left side menu. ⇒ The "System Update" screen appears.
  • Page 151 The version of the system update contained in the selected file is displayed. 5. Press the [OK] button. ⇒ The system update process is started. After the system has updated, the scanner is restarted. 3.9 Using the Maintenance Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 152 Wait for the system to restart. • During the update, do not press and hold down the startup button for longer than four seconds, as it may cause the scanner to function abnormally. The Web interface connection will be lost when the scanner is restarted to complete the system update.
  • Page 153: Setting The Information Output Level

    The default level is "1". Increasing the value of the output level increases the detail of information collected, but slows down processing. Set the level requested by your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. 4. Press the [Set] button.
  • Page 154: Obtaining Technical Support

    3.9.5 Obtaining Technical Support If any problems occur when setting up or using the scanner, technical support information can be collected to help determine the cause of the problem. The information obtained should be sent to your FUJITSU scanner dealer along with the scanner when given for repair.
  • Page 155 The size of the user log file is displayed in the "File Download" screen. HINT Make sure there is enough free space on the disk where it is to be saved and press the [Save] button. ⇒ The "Save As" dialog box appears. 3.9 Using the Maintenance Menus Network Scanner fi-6000NS Operator's Guide...
  • Page 156 5. Name the file and specify where it should be saved. 6. Press the [Save] button. ⇒ The technical information is downloaded.
  • Page 157: Regular User Operations

    Chapter 4 Regular User Operations This scanner is used to scan documents which then can be sent by e-mail or fax, or saved to a network folder. To perform the operations described in this chapter, the scanner must first be setup by the administrator.
  • Page 158: Loading Documents

    Loading Documents 1. Check the number of document sheets. For document sheet limits, refer to "Maximum Document Loading Capacity" (page 260)". 2. Fan the documents. 1. Lightly grip the ends of the document stack in both hands, and flex it back and forth two or three times.
  • Page 159 Move the side guides so that they touch both sides of the documents. If there is any space between the side guides and the edges of documents, the scanned data may be skewed. 4.1 Loading Documents Network Scanner fi-6000NS Operator's Guide...
  • Page 160 • HINT • The output tray holds the document sheets after they have been scanned. It can be pulled out and adjusted to the size of the document being scanned. 1. Pull out before scanning. 2. The extension flap of output tray may also be flipped up, as shown in the figure below.
  • Page 161: Using Touch Panel Screens: Regular User

    Cancel the contents of the current screen, or return to the previous screen. Indicate that the [Num Lock] key has been set (on the keyboard). Indicate that the [Caps Lock] key has been set (on the keyboard). Network Scanner fi-6000NS Operator's Guide...
  • Page 162: Main Menu Screen

    4.2.2 Main Menu Screen The actual "Main Menu" screen that appears after login may differ depending on the settings made by the Administrator. The following table describes all items available on the "Main Menu" screen. Icon Shown in manual as... [Maintenance] Access the "Maintenance"...
  • Page 163 [User Log] button [e-Mail] button [Fax] button [Save] button [Logout] button Network Scanner fi-6000NS Operator's Guide Used to ... Access the "User Log" screen. For details, refer to "4.10 Checking the User Log" (page 205). Access the "Send e-Mail" screen.
  • Page 164: Input Fields And Entering Characters

    4.2.3 Input Fields and Entering Characters Only passwords for the following fields are case sensitive. Login PDF Password File Server Authentication Screen Password Password Confirm Password Password Field name...
  • Page 165: Logging In: Regular User Mode

    LDAP (Active Directory) is used to perform user authentication for the scanner login. This allows either of the following two forms of login name to be specified in the user info. The scanner follows the Active Directory user name format when authenticating the user login. User Name Contains a "@"...
  • Page 166 2. Enter a "User Name" and "Password" that has been stored in the LDAP server. User names may be up to 64 characters long, with all alphanumerics (case sensitive) and some symbols allowed. They may not start with a "@" or ".", and the following symbols may never be used: Passwords may be up to 256 characters long, and all alphanumerics (case sensitive) and symbols are allowed.
  • Page 167 4.3 Logging in: Regular User Mode 3. Press the [Login] button. ⇒ If the user name and password are valid, the "Main Menu" screen appears. Network Scanner fi-6000NS Operator's Guide...
  • Page 168: Sending The Scanned Data By E-Mail

    Sending the Scanned Data by e-Mail 1. On the "Main Menu" screen, press the [e-Mail] button. ⇒ The "Send e-Mail" screen appears. The scan information can be changed by pressing the [Scan Settings] HINT button. For more details, refer to "4.7 Setting the Scan Options" (page 169). 2.
  • Page 169 However, _ can only be used before @. (Refer to Step 2 for complete details.) 5. Enter an e-mail title into the "Subject:" field. The subject may be up to 128 characters long. 4.4 Sending the Scanned Data by e-Mail Network Scanner fi-6000NS Operator's Guide...
  • Page 170 6. Enter the e-mail contents into the "Body:" field. The body may be up to 512 characters long, including line feeds. If a long word that cannot fit on one line is used, the word will be automatically alterted. 7. Press the [Scan] button. When [Scan Viewer] is Off, this will be a [Scan&Send] button.
  • Page 171 After a file has been created from scanned data, while waiting for the send mail process to complete, the scanner prepares for the next operation. All processes queued so far are performed at the same time, and are referred to as buffer jobs. A maximum of ten jobs may be buffered.
  • Page 172: Selecting An E-Mail Address From The E-Mail Address Book

    4.4.1 Selecting an e-Mail Address from the e-Mail Address Book As mentioned in Step 2 of "4.4 Sending the Scanned Data by e-Mail" (page 142), instead of entering an e-mail address with keyboard, e-mail addresses may be directly selected from an e-mail address book.
  • Page 173 When multiple e-mail addresses are entered using the e-mail address book, a ";" is automatically entered in between each address. Up to 30 e-mail addresses can be entered at one time. 4.4 Sending the Scanned Data by e-Mail Network Scanner fi-6000NS Operator's Guide...
  • Page 174: Adding A Contact To The E-Mail Address Book

    4.4.2 Adding a Contact to the e-Mail Address Book The following explains how to add a contact to your My List. Contacts cannot be added to the LDAP list. A maximum of 1,000 contacts can be stored in the e-mail address book. Once 1,000 contacts have been entered, no more can be added.
  • Page 175 Each name element may contain up to 63 characters, and only alphabetic characters may be used for the last element. 5. Press the [OK] button. ⇒ The address is added to your My List. 4.4 Sending the Scanned Data by e-Mail Network Scanner fi-6000NS Operator's Guide...
  • Page 176: Editing A Contact In The E-Mail Address Book

    4.4.3 Editing a Contact in the e-Mail Address Book The following explains how to edit a contact stored in your My List. Contacts stored in the LDAP list cannot be edited. 1. Open the "e-Mail Address Book" screen. To access the "e-Mail Address Book" screen, on the "Send e-Mail" screen, press the button to the right of an e-mail address field.
  • Page 177 Each name element may contain up to 63 characters, and only alphabetic characters may be used for the last element. 6. Press the [OK] button. ⇒ The edited e-mail address is saved in your My List address book. 4.4 Sending the Scanned Data by e-Mail Network Scanner fi-6000NS Operator's Guide...
  • Page 178: Deleting A Contact From The E-Mail Address Book

    4.4.4 Deleting a Contact from the e-Mail Address Book The following explains how to delete a contact from your My List. Contacts stored in the LDAP list cannot be deleted. 1. Open the "e-Mail Address Book" screen. To access the "e-Mail Address Book" screen, on the "Send e-Mail" screen, press the button to the right of an e-mail address field.
  • Page 179 4.4 Sending the Scanned Data by e-Mail 5. Check the contact that is set to be deleted is the correct one and press the [OK] button. ⇒ The contact is deleted from the e-mail address book. Network Scanner fi-6000NS Operator's Guide...
  • Page 180: Sending The Scanned Data By Fax

    Sending the Scanned Data by Fax 1. On the "Main Menu" screen, press the [Fax] button. ⇒ The "Send Fax" screen appears. The scan information can be changed by pressing the [Scan Settings] HINT button. For more details, refer to "4.7 Setting the Scan Options" (page 169). 2.
  • Page 181 Viewer" (page 201). 5. Check the scanned data. For more details about the "Scan Viewer" screen, refer to "4.9 Editing the Scanned Data in the Scan Viewer" (page 201). 4.5 Sending the Scanned Data by Fax Network Scanner fi-6000NS Operator's Guide...
  • Page 182 After a file has been created from scanned data, while waiting for the send fax process to complete, the scanner prepares for the next operation. All processes queued so far are performed at the same time, and are referred to as buffer jobs. A maximum of ten jobs may be buffered.
  • Page 183: Selecting A Fax Number From The Fax Number List

    The number of LDAP search results displayed can be specified. LDAP server settings can be changed by the administrator. For details, refer to "3.6.5 Setting the LDAP Server" (page 64). 4.5 Sending the Scanned Data by Fax Network Scanner fi-6000NS Operator's Guide...
  • Page 184: Adding A Contact To The Fax Number List

    5. Select a fax number. 6. Press the [OK] button. ⇒ The fax number is added to the field in the "Send Fax" screen. Only one fax number can be entered at a time. 4.5.2 Adding a Contact to the Fax Number List A maximum of 1,000 contacts can be stored in the fax number list.
  • Page 185 Fax numbers may be up to 64 digits long. Numbers and the following symbols can also be used. 4. Press the [OK] button. ⇒ The contact is added to the fax number list. 4.5 Sending the Scanned Data by Fax Network Scanner fi-6000NS Operator's Guide...
  • Page 186: Editing A Contact In The Fax Number List

    4.5.3 Editing a Contact in the Fax Number List Fax contact numbers edited in the list are accessible to all users. 1. Open the "Fax Number List" screen. To access the "Fax Number List" screen, on the "Send Fax" screen, press Or on the "Main Menu"...
  • Page 187 Fax numbers may be up to 64 digits long. Numbers and the following symbols can also be used. 5. Press the [Edit] button. ⇒ The edited fax number list contact is saved. 4.5 Sending the Scanned Data by Fax Network Scanner fi-6000NS Operator's Guide...
  • Page 188: Deleting A Contact From The Fax Number List

    4.5.4 Deleting a Contact from the Fax Number List Fax contact numbers deleted from the list are no longer accessible to any user. 1. Open the "Fax Number List" screen. To access the "Fax Number List" screen, on the "Send Fax" screen, press Or on the "Main Menu"...
  • Page 189 4.5 Sending the Scanned Data by Fax 4. Check the contact that is set to be deleted is the correct one and press the [OK] button. ⇒ The contact is deleted from the fax number list. Network Scanner fi-6000NS Operator's Guide...
  • Page 190: Saving The Scanned Data To A Network Folder

    Saving the Scanned Data to a Network Folder 1. On the "Main Menu" screen, press the [Save] button. ⇒ The "Save" screen appears. Network folder preferences are saved for each user, and will be shown each time that user logs in. Scan preferences can be changed by pressing the [Scan Settings] button.
  • Page 191 For more details about adding network folders, refer to "3.6.8 Setting the Network Folders (File Servers)" (page 73). 4.6 Saving the Scanned Data to a Network Folder Network Scanner fi-6000NS Operator's Guide...
  • Page 192 5. In the "Save as:" field, enter a file name for the scanned data to be saved. File names may be up to 128 characters long. By default, "Scanner Name" + "Scan Date/Time" is entered. ATTENTION 6. Select if existing files with the same name are to be overwritten.
  • Page 193 After a file has been created from scanned data, while waiting for the save process to complete, the scanner prepares for the next operation. All processes queued so far are performed at the same time, and are referred to as buffer jobs. A maximum of ten jobs may be buffered.
  • Page 194 If the saving to the network folder fails, an error message with the HINT following title is sent by e-mail from the scanner to the e-mail address registered in the LDAP server for the currently logged-in user. Error Message from Network Scanner (Scanner Name: XXXXX)
  • Page 195: Setting The Scan Options

    Function settings (for e-Mail, Fax, Save) are saved for each user, and will be used each time that user logs in. For details, refer to the sections from "4.7.1 Color Mode" (page 171) onward. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 196 The following scan option settings are used if the Default settings are selected. Basic Color Mode Resolution Paper Size Scan Mode Save File Format Searchable PDF PDF Password Compression Advanced Brightness Contrast Page Orientation Blank Page Skip Multifeed Setup *: Fixed value. Cannot be changed. The following sections describe each of these settings.
  • Page 197: Color Mode

    4.7.1 Color Mode Set whether the document is scanned in "color" or "black and white". 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Color Mode] button. ⇒ The "Color Mode" screen appears. Network Scanner fi-6000NS Operator's Guide...
  • Page 198 3. Select the color mode. Color Mode Auto RGB Color Black & White ⇒ Selecting a brightness level returns you to the "Scan Settings" screen. The selected mode is displayed to the right of the [Color Mode] button. • HINT •...
  • Page 199: Resolution

    File size 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Resolution] button. ⇒ The "Resolution" screen appears. High resolution Slow Fast High Large Small Network Scanner fi-6000NS Operator's Guide 4.7 Setting the Scan Options Low resolution...
  • Page 200 3. Select a resolution level. ⇒ Selecting a resolution level returns you to the "Scan Settings" screen. The selected level is displayed to the right of the [Resolution] button. If the [600dpi] resolution is selected, the [Auto] paper size may not be HINT selected and the [Custom] paper size Long Page mode cannot be used.
  • Page 201: Paper Size

    4.7 Setting the Scan Options 4.7.3 Paper Size Set a paper size for the scan data. 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Paper Size] button. ⇒ The "Paper Size" screen appears. Network Scanner fi-6000NS Operator's Guide...
  • Page 202 3. Select a paper size for the scan data. Button *: All paper sizes are of portrait orientation. ⇒ Selecting a paper size returns you to the "Scan Settings" screen. The selected size is displayed to the right of the [Paper Size] button. ATTENTION Paper size (mm) Button...
  • Page 203 If the height is 14in or longer, the paper size setting must be set to allow long pages. For more details, refer to "Long Page Mode" (page 178). 3. Press the [OK] button. ⇒ The custom paper size is set. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 204: Long Page Mode

    ■ Long Page Mode When scanning pages which are longer than standard documents, the "Allow long pages" setting must be specified. When long page scanning is set, the following settings can not be used. HINT • [Auto] Color Mode • [600dpi] Resolution •...
  • Page 205 Width: 2in to 8.5in (50.8mm to 216mm). 6. Press the [OK] button. ⇒ This returns you to the "Scan Settings" screen. "Custom" is displayed to the right of the [Paper Size] button. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 206: Scan Mode

    4.7.4 Scan Mode Set whether one side or both sides of documents are scanned. 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Scan Mode] button. ⇒ The "Scan Mode" screen appears. 3. Select [Simplex] if only the front sides of the documents are to be scanned. Select [Duplex] if both front and reverse sides are to be scanned.
  • Page 207: File Format

    : Format cannot be used JPEG Color High Compression for Color PDF JPEG Color High Compression for Color PDF Color Network Scanner fi-6000NS Operator's Guide 4.7 Setting the Scan Options TIFF MTIFF — — — — A (*1) A (*1)
  • Page 208 • When PDF format is selected, select whether or not to use "High Compression HINT for Color PDF" mode. When "High Compression for Color PDF" is selected, characters and backgrounds on the document are compressed separately. In order to do this, the file size of the document that mostly consists of text characters becomes smaller while keeping the quality of the characters as they are.
  • Page 209: Searchable Pdf

    4.7.6 Searchable PDF When the file format is PDF, the scanned data can be converted to a searchable PDF. The scanner may fail to correctly recognize the following kinds of documents ATTENTION (characters) as text. However, by changing color mode and/or improving image quality for scanning, such a document may be successfully recognized.
  • Page 210 1. On the "Scan Settings" screen, select the [Save] tab. 2. Press the [Searchable PDF] button. ⇒ The "Searchable PDF" screen appears. 3. Select which pages are to be made searchable in the PDF. Searchable PDF First Page All Pages Pages...
  • Page 211 Values between 1 and 999 may be entered. 3. Press the [OK] button. ⇒ This returns you to the "Scan Settings" screen. The selected range is displayed to the right of the [Searchable PDF] button. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 212: Pdf Password

    4.7.7 PDF Password PDF files can be locked with a user-specified password. The password will need to be entered every time the password protected ATTENTION PDF file is opened. Do not forget or lose this password. 1. On the "Scan Settings" screen, select the [Save] tab. 2.
  • Page 213 On the "Require PDF Password" screen, pressing the [No] button cancels HINT the set password. The next time a password is set, pressing the [Yes] button enters the previously set password by default. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 214: Compression

    4.7.8 Compression When [Auto] or [RGB Color] is selected for the "Color Mode" (page 171), it is also possible to set the compression level. Setting a compression level (1 to 5) reduces the file size when scanning documents such as photographs or figures.
  • Page 215 When PDF format is selected in "4.7.5 File Format" (page 181), "High Compression for Color PDF" can be used. ⇒ Selecting a compression level returns you to the "Scan Settings" screen. The selected rate is displayed to the right of the [Compression] button. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 216 When one color page is scanned, the file size criteria are shown as follows. These numbers are for reference, other documents may vary in size. Actual paper size: A4 size (general catalog) File format: PDF Scanner paper size setting: A4 • Resolution 150dpi...
  • Page 217: Brightness

    The "Brightness" screen appears. 3. Select a brightness level. ⇒ Selecting a brightness level returns you to the "Scan Settings" screen. The selected level is displayed to the right of the [Brightness] button. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 218: Contrast

    4.7.10 Contrast The color contrast setting can be adjusted to improve the visual appearance of the scan. 1. On the "Scan Settings" screen, select the [Advanced] tab. 2. Press the [Contrast] button. ⇒ The "Contrast" screen appears. 3. Select a contrast level. ⇒...
  • Page 219: Page Orientation

    Documents which have a background pattern behind characters Documents with characters printed in various direction (e.g. plans) Documents written in languages other than English Documents with only capital letters Handwritten documents Unclear or smeared characters Network Scanner fi-6000NS Operator's Guide 4.7 Setting the Scan Options...
  • Page 220: Blank

    If the Brightness setting (see "4.7.9 Brightness" (page 191)) is set to [Dark] or [Medium Dark], blank pages may not be recognized as such by the scanner. No scanned data is produced if all of the sheets in the document stack are recognized as blank pages.
  • Page 221 3. Select whether or not blank pages are to be skipped. ⇒ This returns you to the "Scan Settings" screen. The selected setting is displayed to the right of the [Blank Page Skip] button. 4.7 Setting the Scan Options Network Scanner fi-6000NS Operator's Guide...
  • Page 222: Multifeed Detection (Layer And Length)

    "Multifeed" is an error that occurs when two or more sheets are fed simultaneously into the scanner by the ADF. The scanner can be set to detect multifeeds and stop the scan with an error message. Multifeeds are to be detected by layer and length. The following explains how to set whether or not multifeeds are to be detected, and setup multifeed detection method.
  • Page 223 [Auto] paper size, and the document bundle being scanned contains different size pages. ⇒ This returns you to the "Scan Settings" screen. The selected setting is displayed to the right of the [Multifeed Setup] button. 4.7 Setting the Scan Options Status Network Scanner fi-6000NS Operator's Guide...
  • Page 224: Enabling/Disabling The Scan Viewer

    Enabling/Disabling the Scan Viewer The "Scan Viewer" screen can be set to appear before the scanned data is processed. The scanned data can be checked and edited on the "Scan Viewer" screen. For details, refer to "4.9 Editing the Scanned Data in the Scan Viewer" (page 201). If desired, in the following screens, the "Scan Viewer"...
  • Page 225 The scanned data is sent as an e-mail attachment. 4.8 Enabling/Disabling the Scan Viewer When "Scan Viewer" is "Off" and sending an e-mail On the "Send e-Mail" screen, press the [Scan&Send] button. Documents are scanned. Network Scanner fi-6000NS Operator's Guide...
  • Page 226 During the scan, the following screen is shown. HINT The file size is shown in units of 10KB on the right of the screen. If "High Compression for Color PDF" has been selected, the pre-compression file size is shown. Note that because the final output file has not been created yet, the actual file size may differ from the estimated value shown.
  • Page 227: Editing The Scanned Data In The Scan Viewer

    "Scan Viewer" screen. 4.9 Editing the Scanned Data in the Scan Viewer is pressed, the scanned data will be shown without any magnification or Network Scanner fi-6000NS Operator's Guide Total file size of scanned data...
  • Page 228: Rotating A Scanned Page

    4.9.2 Rotating a Scanned Page The scanned data showed on the "Scan Viewer" screen can be rotated 90 degrees right or left, or 180 degrees. If the scanned data is rotated 90 degrees, the edited scanned data, in its rotated condition, can be sent as an e-mail attachment, by fax, or saved to a network folder.
  • Page 229: Adding A Scanned Page

    When the scan has completed, the "Scan Viewer" screen opens and shows any additionally scanned pages. 4.9 Editing the Scanned Data in the Scan Viewer Network Scanner fi-6000NS Operator's Guide...
  • Page 230: Deleting A Scanned Page

    4.9.4 Deleting a Scanned Page Specified pages can be deleted from the scanned data shown on the "Scan Viewer" screen. If specified pages are deleted, the remaining scanned data is sent as an e-mail attachment, by fax, or saved to a network folder, without the deleted pages. 1.
  • Page 231: Checking The User Log

    Shows the date of each operation (format specified on the Date/Time screen is used). For details, refer to "Setting the Date/Time" (page 44) Shows the time of each operation. Network Scanner fi-6000NS Operator's Guide 4.10 Checking the User Log Description...
  • Page 232 Info Operation e-Mail Save Pages If the [Update] button is pressed, the log is updated to include the most HINT recent operations. Info options The scanned data is sent as an e-mail attachment. The scanned data is sent as a fax. Scanned data is saved in a network folder.
  • Page 233: Maintenance

    • Pressing the [Scan Test] button starts scan test. Scanned data can be checked on the "Scan Viewer" screen. Use this to check that the scanner scans normally. For more details about the "Scan Viewer" screen, refer to "5.6 Performing a Scan Test" (page 225). 4.11 Maintenance Network Scanner fi-6000NS Operator's Guide...
  • Page 235: Scanner Care

    Chapter 5 Scanner Care This chapter describes how to clean the scanner and replace worn out parts, in order to maintain the scanner in optimum scanning condition. ARNI N G The glass scanner windows inside the ADF can become hot when the scanner is used.
  • Page 236: Cleaning

    Item Cleaner F1 (or isopropyl alcohol) Soft, dry cloth To obtain Cleaner F1, contact your FUJITSU dealer or an authorized FUJITSU scanner service provider. 5.1.2 Which Parts and When Clean all parts after every 1,000 sheets scanned. • Pad assembly •...
  • Page 237: Cleaning The Adf

    ADF more frequently when documents with insufficiently fused toner are scanned. ARNI N G The glass scanner windows inside the ADF can become hot when the scanner is used. Before cleaning the inside of the scanner, disconnect the AC adapter from the power outlet, and wait for at least 15 minutes to let the glass scanner windows cool down.
  • Page 238: Cleaning Method

    Cleaning method Refer to "Pad assembly" (page 213). Refer to "Feed rollers" (page 214). Refer to "Pick roller" (page 215). Refer to "Idler rollers" (page 215). Refer to "Glass scanner windows" (page 215). Refer to "Ultrasonic sensor" (page 215). Pick roller...
  • Page 239 • Pad assembly Clean the rubber pads by gently wiping downwards in the direction of the arrows. Take care not to snag and bend the pick springs. 5.2 Cleaning the ADF Pick springs Rubber pads (clean here) Network Scanner fi-6000NS Operator's Guide...
  • Page 240 • Feed rollers Use the following procedure when cleaning the feed rollers. 1. On the "Main Menu" screen, press the [Maintenance] button. ⇒ The "Maintenance" screen appears. 2. Press the [Roller Cleaning] button. ⇒ The "Roller Cleaning" screen appears. 3. Open the top cover. 4.
  • Page 241 • Glass scanner windows Clean lightly with a soft cloth moistened with cleaner F1. A vertical black line on the scanned data may indicate the glass scanner HINT windows are dirty.
  • Page 242 3. Holding both sides of the top cover, return it to its original position. ATTENTION old both sides to close • Make sure that the top cover is completely closed. If not completely closed, document jams and feeding errors may occur. •...
  • Page 243: Cleaning The Lcd Touch Panel

    To prevent the keyboard from becoming dirty, it should also be regularly cleaned with a soft, dry cloth. Always use a dry (not damp) cloth to clean the keyboard. ATTENTION 5.3 Cleaning the LCD Touch Panel Network Scanner fi-6000NS Operator's Guide...
  • Page 244: Replacing Parts

    These replacement cycles are rough guidelines. They may vary according to the type of documents scanned, scanner usage, and cleaning frequency. • ATTENTION • To obtain these parts, contact your FUJITSU dealer or an authorized FUJITSU scanner service provider. Part No. Replacement cycle PA03289-...
  • Page 245 "3.7.2 Viewing the Usage Status" (page 92). 3. Replace the part. Part replacement procedures are detailed in the following sections, "Replacing the Pad Assembly" (page 220), "Replacing the Pick Roller" (page 221). 5.5 Replacing Parts Network Scanner fi-6000NS Operator's Guide...
  • Page 246: Replacing The Pad Assembly

    2. Push the ADF release button, then hold both sides of the top cover and lift it open. ATTENTION 3. Remove the pad assembly from the scanner. Squeeze the prongs on either side of the pad assembly together and pull it upwards and to the front, taking care not to snag the pick springs.
  • Page 247: Replacing The Pick Roller

    3. Push the ADF release button, then hold both sides of the top cover and lift it open. ATTENTION Be careful that the top cover does not shut on your fingers. Be careful that the top cover does not shut on your fingers. Network Scanner fi-6000NS Operator's Guide 5.5 Replacing Parts...
  • Page 248 4. Remove the pick roller and its shaft from the scanner. 1. Squeeze the tabs of the sheet guide release catch together with your fingers, and lift the sheet guide plate up and away. 2. Rotate the left side pick roller bushing in the direction indicated by the arrow.
  • Page 249 You should hear a "click" when the pick roller shaft is inserted correctly. Make sure you hear this noise when inserting the shaft into the pick roller. 5.5 Replacing Parts Pick roller notch "Click" Network Scanner fi-6000NS Operator's Guide...
  • Page 250 7. Insert the pick roller and shaft back in the scanner. To attach the pick roller to the scanner, follow the pick roller and shaft removal procedure in reverse. 1. Rotate the left side pick roller bushing in the direction indicated by the arrow.
  • Page 251: Performing A Scan Test

    Performing a Scan Test After scanner cleaning or replacement of consumable parts, perform a scan test. 1. On the "Main Menu" screen, press the [Maintenance] button. ⇒ The "Maintenance" screen appears. 2. Press the [Scan Test] button. ⇒ The scan settings information for the scan test is displayed.
  • Page 252 When the scan test has completed, the "Scan Viewer" screen appears. If the scanner fails to scan correctly, an error message is displayed. For more details about how to deal with error messages, refer to "C.2 Regular User Messages" (page 291).
  • Page 253: Troubleshooting

    Troubleshooting This chapter provides information on dealing with scanner operation problems such as paper jams, points to check before contacting your FUJITSU scanner dealer, and help on how to check device labels. For details of error messages which may appear during administrator setting procedures, refer to "C.1.1 Administrator Screen Messages"...
  • Page 254: Removing Jammed Documents

    When removing jammed documents, take care with dangling neckties, necklaces, etc. as they may easily become entangled in the scanner. The glass scanner windows inside the ADF can become hot when the scanner is used. Take care not burn your hands.
  • Page 255 • When closing the top cover, do not slam it shut by pushing the touch panel as this may damage it. old both sides to close 6.1 Removing Jammed Documents Network Scanner fi-6000NS Operator's Guide...
  • Page 256 4. Close the top cover. If document pages become blocked while scanning, check the scanned data. If documents become blocked whilst being fed into the scanner, document pages which could not be scanned correctly may remain in the ADF. In this case, delete all pages not correctly scanned using the [Delete] button on the "Scan Viewer"...
  • Page 257 6.1 Removing Jammed Documents 3. Load the documents into the ADF paper chute, as shown in the following diagram. Cross section Documents ick roller Network Scanner fi-6000NS Operator's Guide...
  • Page 258: Dealing With Detached Keycaps

    Dealing with Detached Keycaps If a keycap comes loose from the keyboard, fit it back onto its original location and push it down until it clicks into place. If a keycap and key switch become loose, they should be reattached as follows. 1.
  • Page 259 If the detached keycap has a wire brace, reattach the wire to the keyboard, align HINT the keycap over the middle of the wire, and push the keycap down until it clicks into place. ush straight down Wire brace rotruding catch Keycap underside Clip wire ends into catch notches Network Scanner fi-6000NS Operator's Guide...
  • Page 260: Network Connection Troubleshooting

    Network Connection Troubleshooting If a network connection is not possible, first check the scanner status and system settings. The following section provides information about general troubles that may occur when connecting to a network. If the cause of the problem is unknown or the problem persists, check the items in "6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer"...
  • Page 261 In "3.6.11 Checking the Network Operating Status" (page 89), change the [Link Speed/Duplex Mode] from "Auto-Negotiation" to a fixed mode. The LAN cable may have become disconnected during the Ping test. Check the status of the LAN cable and try again. Network Scanner fi-6000NS Operator's Guide...
  • Page 262 When checking the network connection status of a server with an FQDN, the following results are possible. Result "Ping statistics" shows "Lost=0 (0% loss)" "Ping request could not find host xxx.xxx.xxx. Please check the name and try again." "Ping statistics" shows "Lost=4 (100% loss)"...
  • Page 263 DHCP server is functioning correctly. • Check the DHCP server. The server may not be operating normally, or the DHCP settings (restricted number of leases or MAC address validation) may be causing invalid IP addresses to be assigned. Network Scanner fi-6000NS Operator's Guide...
  • Page 264: System Time

    Network settings The information shown is valid, but pinging indicates that the network connection is not functioning normally. ■ Checking the NTP server settings by synchronizing the system time On the "NTP Server" screen, press the [Sync Time] button to check if the system time can be synchronized.
  • Page 265 NTP server, but failed. Try a different NTP server or have the network administrator investigate. Refer to "3.5.4 Setting the Date/Time" (page 44), adjust the date/time, and try again. Network Scanner fi-6000NS Operator's Guide...
  • Page 266: Checking The Mail Server By Sending A Test Mail

    ■ Checking the mail server by sending a test mail On the "Alert Notification" screen, press the [Test] button to check if an e-mail can be sent to the specified destination. After pressing the [Test] button, a message dialog such as the following is displayed: The following outcomes are possible.
  • Page 267 If the problem seems to be with the SMTP server cannot connect to its network, request the network administrator to check that the SMTP server and the network connection to the server are functioning normally. Network Scanner fi-6000NS Operator's Guide...
  • Page 268: Other Network Connection Troubleshooting

    If the cause of the problem is unknown or the problem persists, check the items in "6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 249) and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 269 "Auto- Negotiation", select something other than "Auto-Negotiation" and check again. For more details about the "Network Status" screen, refer to "3.6.11 Checking the Network Operating Status" (page 89). Network Scanner fi-6000NS Operator's Guide...
  • Page 270: Failure To Cannot The Scanner Using A Web Browser

    DNS or WINS server network connection. 6.3.3 Failure to cannot the Scanner using a Web Browser If the "Login" screen does not appear after the scanner's URL is specified in the web browser, try the following steps: Same as in "Failure to connect to a remote computer using its IP address"...
  • Page 271 This scanner is installed with a LAN card which supports the Wakeup on LAN HINT function. If the last time the scanner power was turned off was due to an error or power failure, the Wakeup on LAN function will not work.
  • Page 272: Problems When Connecting To The Scanner Using A Web Browser

    6.3.4 Problems when Connecting to the Scanner using a Web Browser If, when connecting to the scanner via a web browser, the "Scripts are usually safe. Do you want to allow scripts to run?" message appears, or the "Login" screen appears but the buttons can not be selected, try the following steps: In Microsoft®...
  • Page 273: Other Troubleshooting

    If the problem still cannot be solved after consulting the troubleshooting suggestions, check the points in "6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 249) and then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 274 Cannot login with Was the Caps Lock on when the administrator password was entered? password. The "Keyboard error After turning the scanner off, was the or not keyboard power turned back on again present" message is immediately? shown on the screen, the scanner does not startup.
  • Page 275: Points To Check Before Contacting Your Fujitsu Scanner Dealer

    6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer Points to Check before Contacting Your FUJITSU Scanner Dealer Before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider, check the following points. 6.5.1 General Details Info...
  • Page 276: Error Status

    6.5.2 Error Status ■ Problem when connecting to the scanner via personal computer Info OS (Windows) Web browser Displayed error message ■ Document feed trouble Info Document type Main purpose of Last cleaned on Consumables last replaced on Error message...
  • Page 277: Other Problems

    6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer ■ Other problems Info Can both the original document and scanner image be sent by e-mail or fax? Findings Circle one: Available Unavailable Network Scanner fi-6000NS Operator's Guide...
  • Page 278: Checking The Scanner Labels

    Checking the Scanner Labels This section provides help on how to check the scanner's two information labels. The following diagrams show where the labels are located on the scanner. • Label A (example): Contains various scanner information. • Label B (example): Indicates the various standards that the scanner conforms to.
  • Page 279: Pre-Maintenance Preparations

    Pre-Maintenance Preparations Before sending the scanner for maintenance, the user data store and system settings should be backed up. Refer to the following sections for details: • "Backing up the User Data Store" from "3.9.1 Maintaining the User Data Store" (page 107)"...
  • Page 281: Appendix A Adf Paper Specifications

    Appendix A ADF Paper Specifications This appendix describes the paper size and quality requirements for ensuring that the ADF operates correctly when scanning documents. Network Scanner fi-6000NS Operator's Guide...
  • Page 282: Paper Size

    A.1 Paper Size The following paper sizes can be scanned with this scanner: Width: 53mm to 216mm (2.1in to 8.5 in) Length: 74mm to 356mm(*) (2.9in to 14in) * When "Custom" paper size setting is used, a page length of up to 863mm (34in) is...
  • Page 283: Paper Requirements

    • Documents on which the ink is still wet • Documents smaller than A8 Portrait • Documents wider than Letter size (8.5inches = 216mm, A4 is 210mm wide) • Non-paper documents (such as fabric, foil, transparent paper) (14 lb to 34 lb) only Network Scanner fi-6000NS Operator's Guide...
  • Page 284 If pick errors occur frequently, clean the pad assembly and pick roller. For details on cleaning the pad assembly and pick roller, refer to "Chapter 5 Scanner Care" (page 209). Replacing parts: The service life of the pad assembly and pick roller may be shortened when compared to scanning only wood containing paper documents.
  • Page 285 Material: PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate) • Cards that are excessively rigid may not be fed smoothly by the ADF. • Cards that have become dirty from handling should be wiped clean before scanning. LANDSCAPE Network Scanner fi-6000NS Operator's Guide...
  • Page 286: Maximum Document Loading Capacity

    A.3 Maximum Document Loading Capacity The maximum number of sheets that can be loaded into the ADF paper chute is determined by the length and weight of the document paper. The following graph shows the maximum document loading capacity of ADF according to paper size and weight.
  • Page 287: Area Not To Be Perforated

    ADF feed problems can occur while scanning if the document has any holes (punched, etc) in the shaded area shown in the following figure. Feed direction 35mm Front side Center of paper Network Scanner fi-6000NS Operator's Guide Page top Page bottom...
  • Page 288: Multifeed Detection Conditions

    A.5 Multifeed Detection Conditions There are three multifeed detection modes: document layer, document length, and both document layer and length. The following conditions must be satisfied in each of these detection modes. The type of document and document conditions can cause the multifeed detection rate to drop. A.5.1 Detection by Layer If [Ultrasonic] is selected in "4.7.13 Multifeed Detection (Layer and Length)"...
  • Page 289: Detection By Both Layer And Length

    "Multifeed Setup" screen. • Multifeed may not be detected for the top and bottom 25mm of a document. Area where multifeed detection is possible Feed direction 35mm Front side Center of paper Network Scanner fi-6000NS Operator's Guide Page top Page bottom...
  • Page 291: Appendix B Scanner Specifications

    Appendix B Scanner Specifications This appendix gives specifications for the scanner as a whole, and for scanner parts. Network Scanner fi-6000NS Operator's Guide...
  • Page 292: Device Specifications

    This scanner is installed with a LAN card which supports the Wakeup on LAN HINT function. If the last time the scanner power was turned off was due to an error or power failure, the Wakeup on LAN function will not work.
  • Page 293: Scanner Specifications

    1,024 levels Specification to 127 g/m Simplex scan Duplex scan mode (ppm) mode (ppm) Network Scanner fi-6000NS Operator's Guide Note When "Custom" paper size setting is used, a page length of up to 863mm (34in) is allowed for document scanning.
  • Page 295: Appendix C Operation Messages

    Appendix C Operation Messages This appendix provides information about messages which may appear during scanner operations, and how to deal with them. Network Scanner fi-6000NS Operator's Guide...
  • Page 296: Administrator Messages

    C.1 Administrator Messages The following messages may appear during administrator operation. Messages are displayed in the form of a dialog box as follows. The following table describes the types of marks which may appear in a message dialog box. Marks Warning message.
  • Page 297: Administrator Screen Messages

    Do not use control characters or any of the following symbols: "/\ [ ] : | < > + = ; , ? Enter a scanner name. Enter a different scanner name. Network Scanner fi-6000NS Operator's Guide Action...
  • Page 298 Screen Scanner Name The new settings will be enabled after the system has been restarted. Do you wish to restart the system now or later? Now: Restart the system immediately. Web-login will not be possible until the restart completes. Later: The system will be restarted and the settings enabled when you logout.
  • Page 299 Complete the Enter a valid IP address. Enter a valid subnet mask address. Enter a valid default gateway address. Enter a different IP address. Enter an IP address and default gateway that are different. Network Scanner fi-6000NS Operator's Guide...
  • Page 300 Secondary WINS address is invalid. Message Enter an IP address and default gateway that belong to the same network. Try connecting to the scanner from the Web browser again. Try again. If that does not work, restart the scanner and try again.
  • Page 301 NTP server, but failed. Try a different NTP server or have the network administrator investigate. Refer to "3.5.4 Setting the Date/ Time" (page 44), adjust the date/ time, and try again. No action required. Network Scanner fi-6000NS Operator's Guide...
  • Page 302 Screen LDAP Server LDAP Server Name has not been entered. LDAP Server IP Address has not been entered. LDAP Server IP Address is incomplete. LDAP Server Name contains invalid characters. LDAP Server IP address is invalid. Search base address is invalid. Search base has not been entered.
  • Page 303 (page 242) for further solutions. Close unneeded network connections, then try opening the desired network connection again. Wait for a while, and try again. Close unneeded network connections, then try specifying the desired network path again. Network Scanner fi-6000NS Operator's Guide...
  • Page 304 Screen Network Length of specified network folder Folder path exceeds the maximum selectable path length. This folder may not be selected. Cannot acquire network information. Specified user is no longer able to login to this network folder. Specified password is no longer valid for this network folder.
  • Page 305 IP address" (page 242) for further solutions. • If the only the SMTP server cannot connect to the network, request the network administrator to check that the SMTP server and the network connection to the server are functioning normally. Network Scanner fi-6000NS Operator's Guide...
  • Page 306 Screen Ping Ping Target IP Address has not been entered. Ping Target IP Address is incomplete. Ping Target Server Name contains invalid characters. Ping Target Server Name has not been entered. Ping Target Server IP address is invalid. Network Network cable must be connected. Status Usage Status Do you wish to clear the pad assembly...
  • Page 307 "Restoring the User Data Store" (page 111) Versions do not match between the backup device and restoring device. Update the restoring device. "3.9.3 Updating the Scanner's System Software" (page 124) No action required. Network Scanner fi-6000NS Operator's Guide...
  • Page 308 Screen System Maximum file path length is 253 Settings File characters. Specified backup file is invalid. Specified backup file could not be found or could not be uploaded. The system must be restarted to restore the system settings. OK to restore the system settings? Yes: Restore the system settings.
  • Page 309 • Specified update file may not be uploaded because of network error. Check the network status. No action required. Press the [OK] button to update the system now. Otherwise, press the [Cancel] button. No action required. Enter an information output level. Network Scanner fi-6000NS Operator's Guide...
  • Page 310 Screen Common Error: problem with XXXXXX. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Error code=xxxxxxx Result code=xxxxxxx (XXXXXX: Function Name) Error: problem with XXXXXX. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 311: System Log Messages

    Test e-mail was sent successfully. 01000011 User data store was cleared. 01000012 System time was synchronized successfully. 01000013 System settings were restored. 01000014 Technical support data was prepared for download. Message No action required. Network Scanner fi-6000NS Operator's Guide Action...
  • Page 312 ■ Error Code 81001001 Error: problem with XXXXXX. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Error code=xxxxxxx Result code=xxxxxxx (XXXXXX: Function Name) 81001002 Error: problem with XXXXXX. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 313: Alert Monitor System Log Messages

    C.1.3 Alert Monitor System Log Messages System log messages which may be received from the scanner alert monitor service can be arranged into the following three types: • Information • Error • Warning ■ Information The following table gives a summary of system log information messages which may be received from the scanner alert monitoring service.
  • Page 314 ■ Error The following table gives a summary of system log error messages which may be received from the scanner alert monitoring service. The messages shown here are sent to the e-mail address specified in "3.6.9 Setting the Destination for Alert Notifications" (page 84).
  • Page 315 SMTP server and the network connection to the server are functioning normally. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Network Scanner fi-6000NS Operator's Guide...
  • Page 316 ■ Warning The following table gives a summary of system log warning messages which may be received from the scanner alert monitoring service. The messages shown here are sent to the e-mail address specified in "3.6.9 Setting the Destination for Alert Notifications" (page 84).
  • Page 317: Regular User Messages

    FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Contact a system administrator to have the LDAP search base format corrected. "3.6.5 Setting the LDAP Server" (page 64) Network Scanner fi-6000NS Operator's Guide Action...
  • Page 318 Screen Login LDAP server is busy. Number of user data stores has reached the maximum allowed. New users may not login until the old user data stores are deleted. Consumable Normal Alert Replace Soon Scanning Scanning... Document not found. Load a document into the ADF, making sure the side guides are adjusted correctly and try again.
  • Page 319 FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Try turning the power off for ten seconds, and back on again. If the problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Network Scanner fi-6000NS Operator's Guide...
  • Page 320 Screen Roller Scanner top cover is closed. Open the Cleaning cover and try again. Press the [c] key to rotate the rollers. Once roller cleaning has been completed, press the [OK] button. Delete e-Mail OK to delete the following data?
  • Page 321 "JPEG". For details, refer to "4.7.5 File Format" (page 181). No action required. Specify a last searchable page value that is larger than the first searchable page value. Enter values between 1 and 999, and try again. Network Scanner fi-6000NS Operator's Guide...
  • Page 322 Screen PDF Password Password is incorrect. Try again. Password contains invalid characters. Re-enter the password, and try again. Password field is empty. Enter a password and try again. Compression (Compression settings for color data) (Only for the "PDF" File Format) ("High Compression for Color PDF"...
  • Page 323 Remove the pages which were not scanned correctly. Try turning the power off for ten seconds, and back on again. If the error status persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Network Scanner fi-6000NS Operator's Guide...
  • Page 324 Screen Send e-Mail Attachment file name must be specified. Save as: filename contains invalid characters. (\/:*?"<>|) Try again. "From" address is required. "To" address is required. Invalid "From" address. Re-enter the address and try again. Invalid "To" address. Re-enter the address and try again.
  • Page 325 Enter a first name. Enter an e-mail address. Enter a different e-mail address. Enter a valid e-mail address. Enter a first name. Enter an e-mail address. Enter a different e-mail address. Enter a valid e-mail address. Network Scanner fi-6000NS Operator's Guide...
  • Page 326 Screen Send Fax Fax number must be specified. Invalid fax number. Try again. Notification address (sender's e-mail address) must be specified. Invalid notification address (sender's e-mail address). Try again. Current login (LDAP account) has become invalid. Fax Number Search has timed out. Contact a List system administrator.
  • Page 327 "Failure to connect to a remote computer using its server name" (page 244) for further solutions. Try the following: • Select a different network folder. • Wait a short time, then try again. Network Scanner fi-6000NS Operator's Guide...
  • Page 328 Screen Save Access was refused. Network path is too long. Error: file could not be saved. Number of network path connections has reached the maximum allowed. No more may be specified. The file to be overwritten may be in use elsewhere. Current login (LDAP account) has become invalid.
  • Page 329 Close unneeded network connections, then try specifying the desired network path again. Try the following: • Login with a different account. • Contact a network administrator to have the account validated. Network Scanner fi-6000NS Operator's Guide...
  • Page 330 Error: network folder access was refused. Startup Application could not be started. Scanner System restored to last known good state. Contact a system administrator. Scan Viewer Scan not possible. Number of scan pages exceeds the maximum (999 pages).
  • Page 331 FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. If the problem persists, the administrator should contact a FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Network Scanner fi-6000NS Operator's Guide...
  • Page 332: System Log Messages

    Pick roller needs replacing. Contact a system administrator. Message No action required. A maximum of ten jobs may be buffered. Wait until scanner is no longer in busy status. No action required. No action required. No action required. No action required.
  • Page 333 "6.3 Network Connection Troubleshooting" (page 234) • The server is not working. Contact a system administrator to have the server status checked. Close unneeded network connections, then try specifying the desired network path again. Network Scanner fi-6000NS Operator's Guide...
  • Page 334 Contact a network administrator to check whether the network folder can store data. System log file was deleted because the scanner was turned off during operations. No action required. User log file was deleted because the scanner was turned off during operations.
  • Page 335 Contact a system administrator to check that the specified e-mail destination address is authorized for use on the server. Contact a system administrator to check the maximum e-mail size allowed by the SMTP server. Network Scanner fi-6000NS Operator's Guide...
  • Page 336 Could not connect to server when sending fax. Message Try the following: • Check that the LAN cable of the scanner and SMTP server is connected properly. • Contact a system administrator to check that then scanner IP address and SMTP server settings are correct.
  • Page 337 "6.3 Network Connection Troubleshooting" (page 234) Contact a system administrator to check whether or not access to the network folder is permitted for the currently logged in user or authenticated user. Network Scanner fi-6000NS Operator's Guide...
  • Page 338 Code 12040003 File already existed, so data could not be saved. 12040005 Network is busy. Try again later. 12040006 User name or password may be incorrect. 12040007 Not connected to the network. 12040008 Scan&Buffer job is already queued on the computer that owns the specified network folder.
  • Page 339 Reduce the size of the scan data or set a lower resolution level, and try again. Shutdown and press the startup button to restart the scanner. If the error status persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Network Scanner fi-6000NS Operator's Guide...
  • Page 340 Message Shutdown and press the startup button to restart the scanner. If the problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Shutdown and press the startup button to restart the scanner. If the problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 341: User Log

    Contact a system administrator to check that the specified e-mail destination address is authorized for use on the server. Contact a system administrator to check the maximum e-mail size allowed by the SMTP server. Network Scanner fi-6000NS Operator's Guide Action...
  • Page 342 "3.6.6 Setting the e-Mail Server (SMTP Server)" (page 69) Try the following: • Check that the LAN cable of the scanner and SMTP server is connected properly. • Contact a system administrator to check that the scanner IP address, SMTP server and fax server settings are correct.
  • Page 343 "6.3 Network Connection Troubleshooting" (page 234) Contact a system administrator to check whether or not access to the network folder is permitted for the currently logged in user or authenticated user. Network Scanner fi-6000NS Operator's Guide...
  • Page 344 Code 12040003 File already existed, so data could not be saved. 12040005 Network is busy. Try again later. 12040006 User name or password may be incorrect. 12040007 Not connected to the network. 12040008 Scan&Buffer job is already queued on the computer that owns the specified network folder.
  • Page 345 Try again. An error has occurred. Shutdown and press the startup button to restart the scanner. If the error status persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Network Scanner fi-6000NS Operator's Guide...
  • Page 347 Appendix D Glossary Network Scanner fi-6000NS Operator's Guide...
  • Page 348: Default Settings

    Refers to the brightness level of the scanned images. Business card size A standard paper size. (89 × 51mm) Portrait orientation is used for this scanner. Canadian DOC Regulations A standard issued by Industry Canada, a department of the Canadian government, which sets out the technical requirements relative to the radiated and conducted radio noise emissions from digital apparatus.
  • Page 349 Rollers that feed documents through the ADF. Idler roller Rollers that feed documents through the ADF. Interface The connection that allows communication from the computer to the scanner. Landscape orientation A document with its long side horizontal and its short side vertical. See also "Portrait orientation".
  • Page 350: Paper Jam

    A compression method used when the color mode is black and white. Multifeed detection A scanner function which detects accidental feeding of multiple sheets into the ADF. Noise Isolated white (black) dots appearing on black (white) areas of an image.
  • Page 351: Ultrasonic Sensor

    A scan mode where only one side of each document sheet is scanned. See also "Duplex scan mode". Ultrasonic sensor A type of sensor that uses ultrasonic sound waves, in this case to detect document multifeeds by recognizing differences in how the sound penetrates single versus multiple sheets. Network Scanner fi-6000NS Operator's Guide...
  • Page 353 ...169 date/time ...44 default ...169 deleting a contact from the e-mail address book ..152 a contact from the fax number list ...162 a scanned page ...204 document loading capacity ...260 Network Scanner fi-6000NS Operator's Guide ...205 ... 181 ...183...
  • Page 354 LAN connector ...4 LCD touch panel ... 4 LDAP list ...146 LDAP server location ...42 login ...139 ...150 via the scanner’s touch panel ...27 ...160 via the web interface ...30 logout main menu ...136 maintenance managing the scanner ...23 the system log ...102...
  • Page 355 ...84 the e-mail server ...69 the fax server ...71 the information output level ...127 the LDAP server ...64 the network folders ...73 the NTP server ...62 the region/timezone ...42 the scan options ...169 Network Scanner fi-6000NS Operator's Guide ... 181...
  • Page 356 ...102 system settings ...34 system settings file ...116 system status ...91 top cover ...4 ultrasonic sensor ...210 updating the scanner's system software ...124 URL ...32 usage status ... 92 user data store ...114 user log ... 96 user log summary ...96 viewing a scanned page ...201...
  • Page 357 The contents of this manual are subject to change without notice. PFU LIMITED is not liable whatsoever for any damages resulting from the use of this scanner and procedures described in this manual, profit loss due to defects, and any claims by a third party.

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