Fujitsu ScanSnap S500 Operator's Manual

Color image scanner
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P3PC-1522-03ENZ0
Color Image Scanner
S500
Operator's Guide
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Summary of Contents for Fujitsu ScanSnap S500

  • Page 1 P3PC-1522-03ENZ0 Color Image Scanner S500 Operator’s Guide...
  • Page 3 Thank you for purchasing Color Image Scanner ScanSnap S500. ScanSnap S500 is a color image scanner that comes with some useful application programs. It is designed to help you improve productivity and solve office scanning problems. The features of the ScanSnap product are as follows: ■...
  • Page 5: Table Of Contents

    3.4 Changing Scan Settings ..........53 3.5 Saving Scan Settings ............77 3.6 Changing Carrier Sheet Settings ........86 Chapter 4 Various settings according to your needs....91 4.1 Using ScanSnap Manager..........92 4.2 Using Adobe Acrobat ............. 118 ScanSnap S500 Operator's Guide...
  • Page 6 4.3 Scanning Business Cards ..........122 4.4 Using ScanSnap Organizer..........127 4.5 Using ABBYY FineReader..........134 Chapter 5 Troubleshooting ............139 5.1 Clearing Document Jams..........140 5.2 Troubleshooting Checklist ..........142 Chapter 6 Daily Care ..............149 6.1 Cleaning Materials ............150 6.2 Cleaning the Scanner Exterior ........
  • Page 7 Index......................179 ScanSnap S500 Operator's Guide...
  • Page 8: Regulatory Information

    ■ Regulatory Information FCC declaration This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 9 It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations. ScanSnap S500 Operator's Guide...
  • Page 10: Liability

    ■ Liability READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure the accuracy of all information in this manual, PFU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause.
  • Page 11: Trademarks

    ScanSnap. Manufacturer PFU LIMITED International Sales Dept., Imaging Business Division, Products Group Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563, Japan Phone : (81-44) 540-4538 © All Rights Reserved, Copyright PFU LIMITED 2006-2009. ScanSnap S500 Operator's Guide...
  • Page 12: Safety Precautions

    ■ Safety Precautions This manual describes important details for users to use this product safely and correctly. Read this manual thoroughly before you start using this product. Be sure to read and fully understand the Safety Precautions in this manual, in particular. In addition, keep this manual handy during use of this product, so that you can refer to it quickly when necessary.
  • Page 13: Screen Examples In This Manual

    The screen examples in this manual are created according to Microsoft Corporation’s Guideline. About Maintenance Repairs should be done by properly trained repair technicians. When this product needs servicing, please contact the store where you purchased it or any authorized FUJITSU Image Scanner service provider. ScanSnap S500 Operator's Guide...
  • Page 14 The following describes important warnings described in this manual. Do not touch the AC cable with wet hands. Do not touch the power plug with wet hands. Doing so might cause electric shock. Do not damage the AC cable. A damaged AC cable may cause fire or electric shock. Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC cables.
  • Page 15 Make sure that the smoking has stopped, and then contact the store where you bought the scanner or an authorized FUJITSU scanner service provider. Turn the scanner OFF if it is damaged. If the scanner is damaged for any reason, turn off the scanner and unplug the power cable before contacting the store where you purchased the scanner.
  • Page 16 CAUTION The following illustrates important cautions described in this manual. Do not install the scanner on unstable surfaces. Install the scanner on a flat, lever surface. Make sure none of the scanner parts protrude outside the desktop. Make sure that the scanner is installed on a flat, level surface.
  • Page 17 Be careful not to cut yourself When handling paper or the Carrier Sheet, be careful not to cut yourself by the paper or the Carrier Sheet. ScanSnap S500 Operator's Guide...
  • Page 18 Be aware of the pick spring. When you perform cleaning, make sure that the inside of the ScanSnap is free of any foreign object, and be careful not to get your hand or the cloth caught on the pick spring (metal part) as a deformed pick spring (metal part) may cause injury.
  • Page 19: Chapter 1 Before You Start Using Your Scanner

    Chapter 1 Before You Start Using Your Scanner This chapter describes the necessary preparations before using ScanSnap. 1.1 Checking the Contents of the Scanner Package ..........2 1.2 Names and Functions of Parts ................3 ScanSnap S500 Operator's Guide...
  • Page 20: Checking The Contents Of The Scanner Package

    Checking the Contents of the Scanner Package When you unpack the scanner package, make sure that the package contains all the parts on the list included in the package.
  • Page 21: Names And Functions Of Parts

    To open the ADF, pull this lever towards you. Operation button ⇒ Refer to the next page. Stacker Before using the stacker, unfold and extend it as shown above. You can also use the scanner without the Stacker. HINT ScanSnap S500 Operator's Guide...
  • Page 22: Operation Button

    ■ Operation Button [SCAN] button Press this button to start the scanning. [POWER] button Turns on/off the power supply. SCAN POWER Power lamp Indicates the scanner status. Blue (Solid): Ready Blue (Blinking): Scanning Orange (Solid): Error Light off: Power off ■...
  • Page 23: Chapter 2 Connecting Scansnap

    ScanSnap Manager includes the driver software for ScanSnap fi-5110EOX HINT Series. If you already have any of these products; ScanSnap S500 (this prod- uct), ScanSnap fi-5110EOX, or ScanSnap fi-5110EOX2, you can connect one of them to your personal computer and use it.
  • Page 24: Installing The Supplied Programs For Scansnap

    Installing the Supplied Programs for ScanSnap "Installation" is the operation of copying the program files supplied with ScanSnap to the hard disk of your personal computer, and creating the environment for using ScanSnap on the personal com- puter installed with the ScanSnap program files. ■...
  • Page 25 3. Start up your personal computer. When using Windows 2000 or Windows XP, log on as a user with "Administrator" privi- leges (computer administrator privileges when using Microsoft Windows XP Home Edition operation system) 4. Close all currently running programs. ScanSnap S500 Operator's Guide...
  • Page 26: Installing Adobe Acrobat

    * For further details, please visit Adobe Website at: http://www.adobe.com Adobe Acrobat is required for displaying the "ScanSnap S500 Operator’s HINT Guide", "ScanSnap Organizer User’s Guide", and "CardMinder User’s Guide." Adobe Acrobat can also be linked to ScanSnap for displaying the scanned images on the Acrobat window.
  • Page 27 This window is not displayed automatically when the "Auto play" setting of your HINT computer is deactivated. In this case, run "AutoPlay.exe" of this CD directly using the "Explore" or "My computer." 2. Select the language and Click [OK] button. ScanSnap S500 Operator's Guide...
  • Page 28 3. Select "Install Adobe Acrobat 7.0 Standard." 4. Follow the instructions to install the software. Select "How to install" on the "Adobe Acrobat 7.0 Standard" window to learn HINT more about the Adobe Acrobat 7.0 installation. Refer to "Adobe Acrobat Help" about how to use Adobe Acrobat 7.0.
  • Page 29 • You may see [Information Bar] instead of the one above. If so, first, click the [OK] button and then the yellow part with a warning for options. Next, select [Allow Blocked Content] from the menu. ScanSnap S500 Operator's Guide...
  • Page 30 Finally, click the [Yes] button on the [Security Warning] dialog to proceed. 2. Click [Install>] to proceed with installation. ⇒ The file folder containing the setup.exe file appears.
  • Page 31 2.1 Installing the Supplied Programs for ScanSnap 3. Double-click the [Setup.exe] icon. 4. Select the language for this installation and click [OK]. ⇒ The InstallShield Wizard for ABBYY FineReader for ScanSnap appears. ScanSnap S500 Operator's Guide...
  • Page 32 ⇒ Follow the instructions to install the software. Select [Start] -> [All Programs] -> [ABBYY FineReader for ScanSnap 2.0] -> HINT [User’s Guide] to learn more about the ABBYY FineReader installation. Refer to "ABBYY FineReader for ScanSnap Help" about how to use ABBYY FineReader.
  • Page 33: Installing Supplied Programs

    If the "ScanSnap Setup" dialog box is not displayed even after inserting the HINT Setup CD into the CD-ROM drive, double-click the "Setup.exe" icon in the folder of the used CD-ROM drive by using Explore. ScanSnap S500 Operator's Guide...
  • Page 34 2. Click the [Readme] button in the "ScanSnap Setup" window. This item describes the precautions when installing or uninstalling ScanSnap, as well as the structure of the files on the Setup CD, and other information. ⇒ When you finished reading the Readme file, close the screen. 3.
  • Page 35 5. Read the details of the "License Agreement." If you agree with them, click the [Yes] button. If you do not accept the terms, click the [No] button. This will abort the installation. ⇒ When you click the [Yes] button, the "Choose Destination Location" screen is displayed. ScanSnap S500 Operator's Guide...
  • Page 36 6. In the "Choose Destination Location" screen, choose the destination folder and click the [Next] button. To install ScanSnap in the default folder, simply click the [Next] button. Usually, there is no need to change the directory path. If the selected drive does not have enough free disk space, change the directory path.
  • Page 37 Refer to "- Set the documents with its face up" (page 66)" in the section "3.4 Changing Scan Settings" for more details. • This screen will not appear when reinstalling the program. The settings before the reinstallation remain. ScanSnap S500 Operator's Guide...
  • Page 38 9. In the "ScanSnap Manager Setting 2" screen, mark the "Notify scanning result" checkbox to notify you of scanning results after scanning, and then click the [Next] button. If the checkbox is marked, the notification screen showing will show the details about the status of blank page removal and image rotation.
  • Page 39 Setup" dialog box appears; click the [Exit] button to close the "ScanSnap Setup" dialog box. (To complete the installation, you have to restart your personal computer.) • To display the "ScanSnap S500 Operator’s Guide", "ScanSnap Organizer HINT ® User's Guide", and "CardMinder User’s Guide, " Adobe Acrobat or Adobe ®...
  • Page 40: Connecting Scansnap To Your Pc

    Connecting ScanSnap to your PC Follow the procedure below to connect ScanSnap to your personal computer. 1. Connect ScanSnap to a power outlet using the AC cable. 2. Connect ScanSnap to your personal computer using the USB cable. • Be sure to connect the AC cable first before connecting the USB cable. ATTENTION •...
  • Page 41: Connecting The Usb Cable

    2. Insert the USB cable into the USB connector of ScanSnap and plug the other end of the cable into the USB port on your personal computer. Insert firmly the USB-cable as far as it can go into the connector. USB cable ScanSnap S500 Operator's Guide...
  • Page 42 3. Open the paper chute of ScanSnap. Paper chute ⇒ ScanSnap is automatically turned on and detected by your personal computer. If the scanner is not automatically turned on, push the [POWER] button on the ATTENTION scanner. Operation 4. ScanSnap is added as new hardware. How to add hardware varies with the OS running on your computer.
  • Page 43 2) Click the [Next] button in the following window. Although the message "If your hardware came with an installation CD or floppy ATTENTION disk, insert it now." is displayed, you do not need to insert the CD into the CD- ROM drive. ScanSnap S500 Operator's Guide...
  • Page 44 3) The "Hardware Installation" dialog box is displayed. Click the [Continue Anyway] button. 4) When the "Found New Hardware Wizard" dialog box informing you that the Wiz- ard will end is displayed, click the [Finish] button. ⇒ ScanSnap is added to your personal computer as new hardware. It may take some time for the "ScanSnap Manager"...
  • Page 45 Generally, you can simply turn on/off the scanner only by opening/closing the paper chute when the scanner is connected to your personal computer. ScanSnap S500 Operator's Guide...
  • Page 47: Chapter 3 Basic Scanner Operations

    This chapter describes the basic operations of ScanSnap. 3.1 Flow of Operations ....................30 3.2 Scanning Different Document Types ..............36 3.3 Loading Documents ..................... 39 3.4 Changing Scan Settings..................53 3.5 Saving Scan Settings ................... 77 3.6 Changing Carrier Sheet Settings................. 86 ScanSnap S500 Operator's Guide...
  • Page 48: Flow Of Operations

    Flow of Operations This section describes the flow of operations starting with the scanning of documents on ScanSnap to the saving of scanned images in PDF format. ■ Preparation Operation 1. Make sure that the AC cable is connected to the scanner. 2.
  • Page 49: Scanning Documents

    As the default setting, documents are scanned with the "Duplex" mode when HINT you press the [SCAN] button. With "ScanSnap Manager", you can set the scan- ner to scan documents using "Simplex" mode when pressing the [SCAN] but- ton. ScanSnap S500 Operator's Guide...
  • Page 50 • Do not connect or disconnect other USB devices during the scanning opera- ATTENTION tion. • Do not close the paper chute or press the [POWER] button on the scanner during the scanning operation. • Do not switch the user to log in during the scanning operation. ⇒...
  • Page 51 "Better" or "Best" Image quality mode before performing this operation. (refer to page 62) Reduce PDF file size From the menu, select [File] - [Reduce File Size] For details on how to use the above functions, refer to [Acrobat 7.0 Help]. ScanSnap S500 Operator's Guide...
  • Page 52 ■ Turning the Scanner ON/OFF ScanSnap is automatically turned on/off by performing the following actions: • Turn on/off the personal computer. • Open/close the paper chute of the scanner. In general, you do not need to turn on/off the scanner when it is connected to your personal com- puter.
  • Page 53: End Of Operation

    The power of the scanner is controlled by turning on/off of the personal com- HINT puter or opening/closing of the paper chute. In general, you do not have to turn on/off the scanner when it is connected to your personal computer. ScanSnap S500 Operator's Guide...
  • Page 54: Scanning Different Document Types

    Scanning Different Document Types The table below summarizes the types of documents that can be scanned with this scanner. When scanning documents directly Paper commonly used in offices, Media Post card, Business card Weight 52 g/m to 127 g/m (14 lb to 34 lb) Letter (8.5 x 11 in (216 x 279.4 mm)) Legal...
  • Page 55 Tracing paper • Coated paper • Photographs (printing paper) • Perforated or punched documents • Documents that are not square or rectangular • Documents of non-uniform width • Carbonless paper • Thermal paper • Carbon paper ScanSnap S500 Operator's Guide...
  • Page 56 Also, pay attention to the following when you use the Carrier Sheet. • Use only the Carrier Sheet for ScanSnap. ATTENTION • Avoid writing, coloring, staining or cutting the black and white pattern part of the Carrier Sheet. Otherwise, the scanner cannot recognize the Carrier Sheet correctly.
  • Page 57: Loading Documents

    3) Firmly holding the document with both hands and bend back the document as fol- lows so that the bent section rises up in the middle of the document. 4) Repeat steps 1) to 3) a few times. ScanSnap S500 Operator's Guide...
  • Page 58 5) Turn the document staple 90 degrees, hold the other two sides of the document, and fan it again. 2. Load the document onto the paper chute. Load the document so that the top side of the two-sided document (in the case of two or more document sheets, the first page) faces towards the paper chute.
  • Page 59 Move the side guides so that there is no space between the document edges and the side guides. If there is a space between the document edges and the guides, the scanned images may be skewed. Document Side guide ScanSnap S500 Operator's Guide...
  • Page 60 If you use the stacker, scanned document sheets will be stacked on the stacker HINT in the collated order when they have passed through the scanner. For details on how to attach the stacker to the scanner, refer to "Names and Functions of Parts"...
  • Page 61: Loading Documents With The Carrier Sheet

    3.3 Loading Documents ■ Loading Documents with the Carrier Sheet The Carrier Sheet is a sheet for loading document specifically designed for ScanSnap S500/fi- 5110EOX2 Series. It allows you to scan documents that cannot be scanned as it is. A document larger than A4 up to A3, B4 or 11 x 17 (single side) can be scanned by folding it in two, inserting it into the Carrier Sheet and scanning in duplex mode.
  • Page 62 For "Create facing pages in one image" This mode is for scanning documents larger than A4 size, such as A3/B4/11" x 17." Fold a document in two, scan in duplex and an image joined together is generated. (If a document smaller than A4 printed on both sides is scanned, it is possible to output a two-page spread image.) Operation 1.
  • Page 63 3.3 Loading Documents 3. On the "Carrier Sheet Settings" window, change "Mode" to "Create facing pages in one image" and click [OK]. 4. Select "Duplex Scan" in "Scanning side’" on the [Scanning] tab. ScanSnap S500 Operator's Guide...
  • Page 64 5. Select "Automatic Detection" in "Paper size" on the [Paper size] tab, and click the [OK] button.
  • Page 65 • If you are using the Carrier Sheet for scanning, it is not possible to scan multiple sheets continuously. Load the sheets one by one and scan. SCAN POWER ScanSnap S500 Operator's Guide...
  • Page 66 9. Press the [SCAN] button. ⇒ The front and back image data are set in a facing-page state and generated side by side. • There may be a gap in the joined portion, or a line may appear in the output ATTENTION image.
  • Page 67 This mode is for scanning documents such as photographs which you do not want to scratch, or clippings of information that are difficult to be fed. Operation 1. Right-click "ScanSnap Manager" icon on the taskbar, and select "Settings." 2. On the [Paper Size] tab, click the "Carrier Sheet Settings" button. ScanSnap S500 Operator's Guide...
  • Page 68 3. On the "Carrier Sheet Settings" window, change "Mode" to "Create front and back images separately" and click [OK]. 4. Select "Automatic detection" in "Paper size" on the [Paper size] tab.
  • Page 69 If the checkbox for "Set the documents with its face up" of [Scanning] - ATTENTION [Options] in the "Scan and Save Settings" window of ScanSnap Manager is selected, set the front of the document with the top edge face-up. ScanSnap S500 Operator's Guide...
  • Page 70 7. Press the [SCAN] button. ⇒ Scanning starts, and the image data is generated in the specified size. • The output image is generated with the scanned document image placed in ATTENTION the center of the specified size. In the "Carrier Sheet Settings" window, when "Automatic Detection" in "Out- put image size"...
  • Page 71: Changing Scan Settings

    [File option](page 67) (file option, OCRing, specification of pages per PDF file, and password for PDF files) • Document scan size [Paper size](page 71) (Carrier Sheet settings) • Size of the file when saving scanned images [Compression](page 74) ScanSnap S500 Operator's Guide...
  • Page 72 The following describes how to change the settings. Operation 1. Right-click the "ScanSnap Manager" icon on the taskbar and select "Settings" from the displayed menu. ⇒ The "Scan and Save Settings" dialog box is displayed. You can launch the "Scan and Save Settings" dialog box by simultaneously HINT pressing [Ctrl] + [Shift] + [Space] or double-clicking the icon on the taskbar.
  • Page 73 You can add new profile settings selectable to the "Setting when left-clicked" menu for selection. ■ The [Edit Profile] button You can change profile names or delete them from the "Setting when left-clicked" menu excepting "Standard" profile. ScanSnap S500 Operator's Guide...
  • Page 74 [Application] tab ■ Application: Specify the application to be executed and linked to ScanSnap. The specified program is started up after the document is scanned on ScanSnap. Click the drop-down arrow to select the application. You can select one of the following applications. •...
  • Page 75 (.exe). ⇒ The folder of the selected application is displayed in the "Application Path:" field. • Enter a name for the new application. ⇒ The application name is displayed in the "Application:" drop-down list. ScanSnap S500 Operator's Guide...
  • Page 76 3) When you have finished the setting, click the [OK] button. 4) The following screen is displayed and the new application is added. Click the [Close] button to close the screen. When you add an application, select an application that is able to process files HINT of the following formats.
  • Page 77 When you click the [Browse] button, the "Browse for Folder" screen is displayed. Select the folder to save the scanned image and then click the [OK] button. The function "Make New Folder" is not provided for Windows 98. ATTENTION ScanSnap S500 Operator's Guide...
  • Page 78 When "ScanSnap Organizer" is selected at [Application], the [Image saving HINT folder:] and the [Browse] button are grayed out, and you cannot specify the folder to save images from this window. In this case, scanned images are saved in the "My ScanSnap Folder" specified by ScanSnap Organizer (page 131).
  • Page 79 Example 2: If saving in JPEG, they become: Scan001.jpg, Scan002.jpg, Scan003.jpg... *The examples are the results of using "Scan" as the file name for all files. *The digit number follows the settings of the [Filename format] screen. ScanSnap S500 Operator's Guide...
  • Page 80: Image Quality

    [Scanning] tab ■ Image quality: Specify whether to scan documents quickly or at higher quality. Select one of the following modes: • Normal (Fastest) Select this mode when you wish to scan documents quickly. • Better (Faster) Select this mode when you wish to scan documents at higher quality. •...
  • Page 81: Color Mode

    The file size of the following kinds of documents may become larger. - Document that contain many pictures and/or graphics but fewer characters written in black - Documents of complex layout (e.g. multiple columns) - Documents with patterned background ScanSnap S500 Operator's Guide...
  • Page 82: Scanning Side

    ■ Scanning side: You can select the type of scanning (single-sided or double-sided) when pressing the [SCAN] button on the scanner. Select [Duplex Scan] or [Simplex Scan] from the menu. ■ Continue scanning after current scan is finished If the checkbox is marked, the following message appears after scanning. To continue scanning, load a document onto the scanner, and then click the [Continue Scanning] button.
  • Page 83 Documents with a background pattern behind the characters • Documents with characters printed in various direction (e.g. plans) • Documents with long diagonal lines • Documents with handwritten characters *When you scan such documents, clear the checkbox. ScanSnap S500 Operator's Guide...
  • Page 84 - Allow automatic image rotation. This setting automatically judges the orientation of a text on the document, and changes the orientation of the image. This function judges the orientation based on characters on the ATTENTION document, so it does not work properly for the following document: •...
  • Page 85 [Color mode] drop-down list on the [Scan- ning] tab, or when "ScanSnap Organizer" is selected in the [Application] drop- down list. The file format is automatically changed to "PDF" when you select "Auto Color Detection", "B&W" or "Color high compression". ScanSnap S500 Operator's Guide...
  • Page 86 ■ Searchable PDF (OCRs during scan) You can use this function only when PDF is selected in the [File format:] drop-down list. By marking the checkbox, you can create a searchable PDF file. ■ Select text recognition language: You can select a language for conversion to recognize text. ■...
  • Page 87 *If you click the [Cancel] button, the file is saved as a normal PDF file without a password. Use a fixed password You can set a fixed password in advance for all the PDF files so that the "Enter password" screen will not appear when you scan. ScanSnap S500 Operator's Guide...
  • Page 88 If you select the checkbox, the [Password] and the [Confirm] fieldes become enabled. Enter the same password in these two fieldes. • You can set a password using the following: ATTENTION Maximum number of characters: 16 Characters: A-Z, a-z, 0-9 Symbols: ! "...
  • Page 89 • Post card (100 x 148 mm) • Business card (90 x 55 mm, 55 x 90 mm) • Custom (up to 10 settings can be registered) To use the Carrier Sheet, "Automatic detection" must be selected. ATTENTION ScanSnap S500 Operator's Guide...
  • Page 90 ■ [Custom] button You can use this function to register up to 10 customized document sizes at the [Paper size] menu. Clicking this button displays the following setting window: ‘ 1) Click the [Add] button. 2) The following screen appears.
  • Page 91 ■ [Carrier Sheet Settings] button You can set or change settings to scan with the carrier sheet. For information about how to set the Carrier Sheet Settings, refer to "3.6 ATTENTION Changing Carrier Sheet Settings" (page 86). ScanSnap S500 Operator's Guide...
  • Page 92 [Compression] tab ■ Compression rate: Control the compression rate to specify the size of the file for the scanned image. The compression rate is changed by moving the slider. The larger the compression rate number is specified, the higher the compression rate is set and the smaller the file size becomes.
  • Page 93 The file size of the following kinds of documents may become larger. - Documents that contain many pictures and/or graphics but fewer charac- ters written in black - Documents of complex layout (e.g. multiple columns) - Documents with patterned background ScanSnap S500 Operator's Guide...
  • Page 94 About the size of image data HINT The following table shows a rough guideline for calculating the size of images when a single color document is scanned in the Simplex mode. File type: PDF Paper size: A4 (Brochure) Color mode: Color Compression rate Scan mode Normal quality...
  • Page 95: Saving Scan Settings

    Settings screen during scanning, it is easy to scan without changing the settings one by one. The following explains the operation procedure. ■ Creating Scan Settings Operation 1. Right-click "ScanSnap Manager" icon , and select "Setting." 2. On the "Scan and Save Settings" window, change the scan settings. ScanSnap S500 Operator's Guide...
  • Page 96 3. When you have finished changing the settings, click the [Add Profile] button. ⇒ The "Left-click menu" window appears. 4. Enter a profile, and click the [OK] button. ⇒ The new profile becomes available for selection from the "Setting when left-clicked" drop-down menu.
  • Page 97: Scanning With A Saved Scan Setting

    In such case, "ScanSnap Organizer is interacting" appears with a check on the Left-click menu. When CardMinder and ScanSnap Organizer are deacti- vated or other profiles are selected, "ScanSnap Organizer (or another applica- tion name) is interacting" will disappear. ScanSnap S500 Operator's Guide...
  • Page 98 ■ Changing the configurations of a Scan Setting Operation Right-click the ScanSnap icon , and select "Setting." 2. From the "Setting when left-clicked" drop-down list on the "Scan and Save Settings" window, select a profile you want to change. 3. Change the configurations on the selected profile. For detailed information on how to configure the scan settings on a profile, refer to ."3.4 Changing Scan Settings"...
  • Page 99 "Standard" profile click the [No] button. Clicking the [Cancel] button will return you to the "Scan and Save Settings" window. (When you change the configuration of the "Standard" profile, the confirmation message will not appear.) ScanSnap S500 Operator's Guide...
  • Page 100: Renaming Scan Settings

    ■ Renaming Scan Settings Operation Right-click the ScanSnap icon , and select "Setting." ⇒ The "Scan and Save Settings" screen appears. 2. Click the [Edit Profile] button. ⇒ The "Profile Management" screen appears. 3. Select the profile name from the list, and click the [Rename] button. 4.
  • Page 101 . The "Profile Management" screen appears when selected on the Right-click menu. Follow the same procedures described in the previous page to change the profile name. Select a profile from the list and then click the [Rename] button. ScanSnap S500 Operator's Guide...
  • Page 102: Deleting Scan Settings

    ■ Deleting Scan Settings Operation Right-click the ScanSnap icon , and select "Setting." ⇒ The "Scan and Save Settings" screen appears. 2. Click the [Edit Profile] button. ⇒ The "Profile Management" screen appears. 3. Select a profile name from the list, and then click the [Delete] button.
  • Page 103 Select a name from the list and then click the [Delete] button. 4. The "Delete Profile" window appears with the confirmation message. Click the [Yes] button to delete the profile. ScanSnap S500 Operator's Guide...
  • Page 104: Changing Carrier Sheet Settings

    Changing Carrier Sheet Settings Carrier Sheet settings are changed on the "Carrier Sheet Settings" screen. The "Carrier Sheet Settings" screen appears when the [Carrier Sheet Settings] button on the [Paper size] tab is clicked. Right-click the "ScanSnap Manager icon" on the taskbar, and select "Settings" from the menu. ⇒...
  • Page 105 When scanning in [Create facing pages in one image] mode, select [Duplex ATTENTION Scan] on the [Scanning] settings of [ScanSnap Manager]. • The method of loading documents differs with the mode. Refer to "Loading Documents with the Carrier Sheet" ((page 43)) for more details. ScanSnap S500 Operator's Guide...
  • Page 106 Output Image Size Specifies an image size when generating a scanned image. You can select it from the following document sizes.   Mode: Create facing pages in one Mode: Create front and back images image separately Automatic Detection Automatic Detection A3 (297 x 420 mm) Carrier Sheet size (216 x 297mm) A4 (210 x 297mm)
  • Page 107 [Delete] button. 2) When the confirmation screen appears, click the [Yes] button. 3) On the [Add or Remove custom sizes] screen, check that the document size is deleted, and click the [Close] button. ScanSnap S500 Operator's Guide...
  • Page 108 To change settings 1) On the [Add or Remove custom sizes] screen, select the setting of the docu- ment size you want to change, and click the [Change] button. 2) The [Additional custom sizes settings] screen appears. Change the items you want to change.
  • Page 109: Chapter 4 Various Settings According To Your Needs

    Various settings according to your needs This chapter describes the basic operations of ScanSnap. 4.1 Using ScanSnap Manager..................92 4.2 Using Adobe Acrobat ..................118 4.3 Scanning Business Cards.................. 122 4.4 Using ScanSnap Organizer................127 4.5 Using ABBYY FineReader.................. 134 ScanSnap S500 Operator's Guide...
  • Page 110: Using Scansnap Manager

    Using ScanSnap Manager When you use ScanSnap with the default settings, you do not have to change any configuration. All you need to do is simply pressing the [SCAN] button to scan the documents, save images with the optimized settings and display the scanned images on the screen without any complicated operation.
  • Page 111: Scanning Only One Side Of A Document

    2. Click the [Scanning] tab and select "Simplex scan" from the "Scanning side:" drop- down menu. 3. Click the [OK] button to save changes and close the window. 4. Load the document onto the scanner. 5. Press the [SCAN] button ScanSnap S500 Operator's Guide...
  • Page 112 ⇒ The document is scanned in the "Simplex" mode. To return the setting to the "Duplex" mode, select [Duplex scan] in Step 2. The HINT selected setting is applied to further scans unless it is changed again.
  • Page 113: Scanning Color Document In Black And White

    If you scan color documents in color, select "Color." 3. Click the [OK] button to close the dialog box. 4. Load the document onto the scanner. 5. Press the [SCAN] button ⇒ Scanned images will be output in black and white. ScanSnap S500 Operator's Guide...
  • Page 114: Scanning Color Documents In High Compression Mode

    ■ Scanning color documents in high compression mode With ScanSnap, you can scan and save color documents in "Color high compression" mode so that the file size of data can be reduced. If you scan the enormous quantity of documents in the "Color high compression" mode, for exam- ple, you can store colored documents as a space-saving PDF file.
  • Page 115 However, this mode is not appropriate for scanning photographs or figures because these graphical materials are recognized as background and compressed as such, causing degradation in images. If this setting is specified, the contrast of the image may become higher. ScanSnap S500 Operator's Guide...
  • Page 116: Skipping Blank Pages

    ■ Skipping blank pages ScanSnap is able to recognize blank pages and remove them from the output data. When scanning documents in "Duplex" mode, both sides of the documents are scanned regardless if their back- sides are printed or not. Though the empty back sides are scanned, they are recognized as "blank" and automatically removed, so they will not appear on the output data.
  • Page 117 The following types of documents may be accidentally recognized as blank ATTENTION pages: • Almost blank documents containing only a few characters • Documents of only one color (including black) and without any patterns, lines, or characters *When you scan such documents, clear the checkbox. ScanSnap S500 Operator's Guide...
  • Page 118: Correcting Skewed Documents

    ■ Correcting skewed documents ScanSnap is able to automatically correct document skews. To change the setting, follow the procedure below. Operation 1. Right-click the "ScanSnap Manager" icon on the task bar and select "Settings" from the menu. 2. Select the [Scanning] tab and click the [Option] button.
  • Page 119 Documents with a background pattern behind characters • Documents on which characters are printed in various direction (e.g. plans) • Documents with long diagonal lines • Documents with handwritten characters *When you scan such documents, clear the checkbox. ScanSnap S500 Operator's Guide...
  • Page 120: Correcting The Orientation Of Scanned Images

    ■ Correcting the orientation of scanned images When there are different types of page orientation in a document, ScanSnap is able to automati- cally correct the orientation of the scanned images for the document. For example, it is often seen that a document has portrait pages for text contents and landscape pages for tables.
  • Page 121 Documents with a background pattern behind characters • Documents on which characters are printed in various directions (e.g. plans) • Documents with only capital letters • Documents with handwritten characters *When you scan such documents, clear the checkbox. ScanSnap S500 Operator's Guide...
  • Page 122: Scanning Documents Of Different Widths Or Sizes At A Time

    ■ Scanning documents of different widths or sizes at a time By marking the "Scan mixed paper size" checkbox, you can scan documents of different widths or sizes in one batch. To scan documents of various sizes, do the following. Operation 1.
  • Page 123 3. Mark the "Scan mixed paper size" checkbox. 4. Click the [OK] button to close all the windows opened. This function is available only when "Automatic detection" is selected from the ATTENTION "Paper size" drop-down menu. 5. Align the edge of all documents. ScanSnap S500 Operator's Guide...
  • Page 124 6. Load documents onto the paper chute. SCAN POWER • Place all documents in the center under the pick roller. ATTENTION (Documents that are not under the pick roller cannot be fed.) SCAN POWER • Adjust the side guide to the widest document. •...
  • Page 125 7. Press the [SCAN] button ⇒ The size of all output images conforms to the respective documents. If the document was scanned as skewed, the output image size may be differ- ATTENTION ent from the document’s size. ScanSnap S500 Operator's Guide...
  • Page 126: Saving Scanned Images In Multiple Files

    ■ Saving scanned images in multiple files ScanSnap can save scanned images in multiple files based on the specified number of pages. For example, you can scan a batch of documents and create files for every single page. To change the setting, follow the procedure below. Operation 1.
  • Page 127 4. Click the [OK] button to close the window. ⇒ The setting is enabled from next scanning. ScanSnap S500 Operator's Guide...
  • Page 128 ■ Merging scanned images divided by scanning errors into one PDF file When you are scanning documents and saving them in PDF format, the following window appears if the scanning is interrupted by a paper jam or error. You can resume or abort the scanning by the following procedure. To resume scanning: Operation 1.
  • Page 129 3. Click the [No] button to save the image (PDF file) scanned before the interruption (this file is called "File A"). 4. Scan the remaining documents (this part is called "File B"). 5. Open "File A" with Adobe Acrobat. 6. From the menu bar, select [Document] - [Insert Pages]. ScanSnap S500 Operator's Guide...
  • Page 130 7. Select "File B" in the "Select File to Insert" screen and click the [Select] ATTENTION button. ⇒ The "Insert Pages" window will appear. 8. Select "After" from the Location menu and "Last" from Page radio buttons, then click [OK].
  • Page 131: Setting Passwords For Scanned Documents

    Operation 1. Right-click the ScanSnap icon , and select "Settings." 2. Click the [File Option] tab, and then click the [Option] button. Check that "PDF (*.pdf)" is selected in "File Format." ATTENTION ScanSnap S500 Operator's Guide...
  • Page 132 3. Select the checkbox for "Set a password for PDF file" on "PDF File Option." To enter a password for every scan Clear the checkbox for "Use a fixed password." ⇒ You can enter a different password for every scan. To use a fixed password decided in advance 1) Select the checkbox for "Use a fixed password."...
  • Page 133 Note: If you forget your password, the PDF file cannot be opened. ATTENTION • If the operating system you are using is Window 98 or Window Me, this func- tion is enabled only if Adobe Acrobat is installed on your computer. ScanSnap S500 Operator's Guide...
  • Page 134: Performing Text Recognition When Scanning Documents

    ■ Performing text recognition when scanning documents You can perform text recognition when scanning documents. Doing so can make a searchable PDF file (OCRs during scan). Operation 1. Right-click the ScanSnap icon , and select "Settings." 2. Click the [File Option] tab, and then select "PDF" from the "File format" drop-down list. 3.
  • Page 135 Characters to which effects (Shadow, Outline, and the like) are applied • Shaded characters - Documents of complex layout as well as documents including unreadable characters (due to print-through and smudges) (It may take an extended period of time to scan documents described above.) ScanSnap S500 Operator's Guide...
  • Page 136: Using Adobe Acrobat

    Using Adobe Acrobat ■ Rotating the page view of a PDF file Even after scanning a document and saving it as a PDF file, you can change the page view orientation of this PDF file with Adobe Acrobat. When the [Allow automatic image rotation] function (page 102) fails to correct the orientation of a page view, or you want to change the orientation of other pages, follow the procedure below.
  • Page 137: Scansnap S500 Operator's Guide

    Direction: Specify the angle and the direction of the rotation. Page range: Specify the page number of the pages you want to rotate. ⇒ The orientation of the specified page(s) is (are) changed. For details of this function, refer to "Adobe Acrobat Help." HINT ScanSnap S500 Operator's Guide...
  • Page 138: Deleting Pages From A Pdf File

    ■ Deleting pages from a PDF file Unnecessary pages of a document which has been scanned and saved as a PDF file can be deleted with Adobe Acrobat 7.0. When a blank page can not be skipped with the [Allow automatic blank page removal] function (page 98), or you want to delete another unnecessary page, follow the procedure below.
  • Page 139: Converting Scanned Images To Searchable Text With Ocr

    For color documents, in the "ScanSnap Manager - Scan and Save Settings" HINT dialog box, select [Scanning] tab -> "Image quality:" -> "Better (Faster)" or "Best (Slow)" and scan. For details of this function, refer to "Adobe Acrobat 7.0 Help." ScanSnap S500 Operator's Guide...
  • Page 140: Scanning Business Cards

    Scanning Business Cards A ScanSnap product comes with "CardMinder", an application software for managing business card data. Using CardMinder, you can convert business cards into image data, and create a database of business cards by recognizing their image data using the OCR (Optical Character Recognition) technology.
  • Page 141 For details, refer to the "CardMinder User’s Guide." Operation 1. Right-click the "ScanSnap Manager" icon on the task bar, and select the [Settings] from the menu that is displayed. ⇒ The "Scan and Save Settings" dialog box is displayed. ScanSnap S500 Operator's Guide...
  • Page 142 2. Select "CardMinder" from the "Application" drop-down list on the [Application] tab. ⇒ Two tabs, the [Application] and [Scanning] tabs, will be displayed. "Image quality" and "Color mode" can be changed on the [Scanning] tab. HINT (Refer to "[Scanning] tab" on page 62.) The defaults are "Best"...
  • Page 143: Scanning Procedure

    "Simplex" mode by pressing [SCAN] button. • You can also start scanning with the "ScanSnap Manager" icon on the task bar. *For details, refer to "3.4 Changing Scan Settings" (on page 53). ScanSnap S500 Operator's Guide...
  • Page 144 Operation 3. Confirm the image data of the scanned business cards in the [CardMinder] main window. Data list Card image Recognition result The image data of each business card is displayed on the right. A list of already saved business cards is displayed on the left. Under the image, the recognized characters are displayed.
  • Page 145: Using Scansnap Organizer

    ScanSnap Organizer is a software application for displaying and sorting image files such as the PDF and JPEG files. Images scanned by ScanSnap can be displayed without opening, folders can be created for different purposes, and files can also be sorted. This following explains how to use ScanSnap Organizer. ScanSnap S500 Operator's Guide...
  • Page 146: Starting Scansnap Organizer

    ■ Starting ScanSnap Organizer For details, refer to "ScanSnap Organizer User’s Guide" . HINT If ScanSnap Organizer has already been installed, you can refer to it by select- ing [Start] -> [All programs] -> [ScanSnap Organizer] -> [Manual]. (You can also access the manual from the initial screen of the privided software on the Scan- Snap Setup CD ROM.
  • Page 147 [Application:] on the [Application] tab will automatically be switched to "Scan- Snap Organizer", and if ScanSnap Manager is activated after ScanSnap Organizer is deactivated, [Application:] on the [Application] tab will be switched to the previously-selected application. ScanSnap S500 Operator's Guide...
  • Page 148: Connecting To Scansnap

    ■ Connecting to ScanSnap Scanning with ScanSnap, and how "ScanSnap Organizer" displays the scanned images is explained. Operation 1. Right-click the "ScanSnap Manager" icon on the task bar and select "Settings" from the menu. ⇒ The "Scan and Save Settings" screen appears. 2.
  • Page 149 The scanned image is saved in the folder specified in [My ScanSnap Folder:] HINT on the [Option Settings] window. (Refer to page 127) *The initial setting is the [My ScanSnap] folder under [My Documents]. ScanSnap S500 Operator's Guide...
  • Page 150: Sorting Files

    How to create a new Cabinet and folder and how to move scanned files to the Cabinet and folder are explained here. The idea is similar to arranging a big pile of documents (files) in the room ([My HINT ScanSnap] folder), purchasing a new shelf (Cabinet) and a new document tray (folder), and classifying them according to subject to sort out the documents.
  • Page 151 You can select several files at one time when you press down and hold the HINT [Ctrl] key. 8. Drag-and-drop the selected file to the destination folder. 9. Repeat Steps 7, 8 to store files in the destination folders. ScanSnap S500 Operator's Guide...
  • Page 152: Using Abbyy Finereader

    Using ABBYY FineReader Documents scanned with ScanSnap are very much like the original text, but they are essentially images and are not editable in Microsoft Word, Excel, and so on. You can convert such texts into files in Microsoft® Word, Microsoft® Excel, Microsoft® Power- Point, or PDF formats by using ABBYY FineReader.
  • Page 153 ⇒ The "Scan and Save Settings" screen appears. 2. On the [Application] tab, select an application into which the document you scan is exported from the "Application" drop-down list. For example, select ABBYY Scan2Word. ScanSnap S500 Operator's Guide...
  • Page 154 3. Click the [OK] button. ⇒ The "Scan and Save Settings" screen closes. • Make sure that ABBYY FineReader for ScanSanp is installed in your com- ATTENTION puter. • ABBYY FineReader comprises four utilities: Scan2Word, Scan2Excel, and HINT Scan2PowerPoint. • You can also select the text recognition language and configure various set- tings on the "ABBYY FineReader for ScanSnap (TM) 2.0"...
  • Page 155 ⇒ Select ABBYY Scan2Excel if you wish recognized text to be exported ® into Microsoft Excel. ⇒ Select ABBYY Scan2PowerPoint if you wish recognized text to be ® exported into Microsoft PowerPoint. ScanSnap S500 Operator's Guide...
  • Page 157: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting This chapter describes how to remove jammed documents and resolve other issues. 5.1 Clearing Document Jams................... 140 5.2 Troubleshooting Checklist................. 142 ScanSnap S500 Operator's Guide...
  • Page 158: Clearing Document Jams

    Clearing Document Jams If a paper jam occurs during scanning, follow the procedure below to remove the jammed docu- ment. CAUTION • Open the ADF before removing the jammed document. • Be careful when removing the jammed document. • When removing the jammed document, be careful not to get neckties or necklaces entan- gled in the scanner.
  • Page 159 4. Close the ADF. Paper chute ⇒ You should hear the ADF click when it returns to its original position. Make sure that the ADF is completely closed. Otherwise, paper jams or other ATTENTION feeding errors may occur. ScanSnap S500 Operator's Guide...
  • Page 160: Troubleshooting Checklist

    This section describes common problems that may occur during the usage of ScanSnap and how to resolve them. Before you request repair service, check the following list. If you cannot solve the problem after checking the following list, contact an authorized FUJITSU scanner service provider. Symptom...
  • Page 161 Chapter "6 Daily the scanned image. Care" (page 149). The scanned image Is the document loaded Load the document correctly follow- correctly? ing the instruction in "3.3 Loading shifts or is distorted. Documents" (page 39) ScanSnap S500 Operator's Guide...
  • Page 162 Symptom Check This Item Resolution The image scanned is Is the "Brightness (Black Adjust "Brightness" at [Scanning] - and White scanning only)" [Option] in the "Scan and Save Set- too light or too dark. setting on [Option] of the tings" window. [Scanning] tab set to extremely Light or Dark? Lines on the document...
  • Page 163 -> [Scanning] tab and click the blank page removal" is [Option] button. Then clear the documents with only a enabled). "Allow automatic blank page few characters may be removal" checkbox. accidentally recognized as blank pages and removed from scanned image data. ScanSnap S500 Operator's Guide...
  • Page 164 Symptom Check This Item Resolution Scanned images are Are the documents fed into The "Correct skewed character skewed. the ADF with a skew of strings automatically" function can more than +/-5 degrees? correct skewed images up to +/-5 degrees. Load the document onto the scanner so that the document skew does not exceed this limit.
  • Page 165 For Windows 2000, Windows XP: Delete the folder ScanSnap under: ⇒ c:\Documents and Settings\\Application Data\PFU\ Delete the folder Driver under: ⇒ c:Program Files\PFU\ScanSnap\ For Windows 98, Windows ME: Delete the folder Driver under: ⇒ c:\Program Files\PFU\ScanSnap\ ScanSnap S500 Operator's Guide...
  • Page 166 [Version Information] window. [USB type] is displayed. (*4): "Multi-feed" is a phenomenon where two or more sheets are fed into the scanner together. * Useful information will be provided on the FAQ Corner. For further information, please visit our website at: http://scansnap.fujitsu.com...
  • Page 167: Chapter 6 Daily Care

    Before you clean the scanner, turn off the scanner and dis- connect the AC adapter from the power outlet. 6.1 Cleaning Materials ....................150 6.2 Cleaning the Scanner Exterior................151 6.3 Cleaning the Inside of the Scanner ..............152 6.4 Cleaning Carrier Sheet ..................156 ScanSnap S500 Operator's Guide...
  • Page 168: Cleaning Materials

    (*1)(*2) Lint-free dry cloth Commercially available. (*3) *1) To purchase cleaning materials, contact the FUJITSU scanner dealer where you pur- chased the scanner. *2) It may take long before the cleaner vaporizes if a large quantity is used. When cleaning the scanner parts, dampen a cloth with modest quantities of the cleaner.
  • Page 169: Cleaning The Scanner Exterior

    During the cleaning, prevent water or moisture from getting inside the scanner. • Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to enter the scanner, resulting scanner failure and malfunction. Cloth Cleaner F1 or neutral detergent Paint thinner ScanSnap S500 Operator's Guide...
  • Page 170: Cleaning The Inside Of The Scanner

    Cleaning the Inside of the Scanner Clean inside of the scanner with a cloth moistened with Cleaner F1. In an alternating succession of scanning documents, the accumulated paper-powder and dust inside the scanner causes a scanning error. As a guideline, clean the ADF every 1,000 scans. Note that this guideline varies according to the type of the documents you are scanning.
  • Page 171 Clean them lightly while rotating the rollers with your finger. Be careful not to roughen the surface of the rollers. Take particular care in cleaning the plastic rollers since black debris on the rollers adversely affect the pickup performance. ScanSnap S500 Operator's Guide...
  • Page 172 Turn on the scanner before cleaning the following locations, and clean the following rollers while rotating them. • Feed rollers (2 pieces) Clean lightly taking care not to roughen the surface of the rollers. Take particular care in cleaning the feed rollers since black debris on the rollers adversely affect the pickup perfor- mance.
  • Page 173 6.3 Cleaning the Inside of the Scanner 3. Close the ADF. Paper chute After closing the ADF, make sure that it is completely closed. Otherwise, paper ATTENTION jams or other feeding errors may occur. ScanSnap S500 Operator's Guide...
  • Page 174: Cleaning Carrier Sheet

    Cleaning Carrier Sheet If the Carrier Sheet is used extensively, dirt and dust may stick onto the surface or the interior and cause scanning errors. Clean it regularly to avoid errors. Cleaning method Use dry, soft cloth, or soft cloth slightly moistened with Cleaner F1 (sold separately) or a mild detergent to lightly clean off the dirt and dust from the surface and the interior of the Carrier Sheet.
  • Page 175: Chapter 7 Replacing Consumables And Carrier Sheet

    Before you replace the consumables, turn off the scanner and disconnect the AC adapter from the power outlet. 7.1 Replacing Consumables ..................158 7.2 Replacing the Pad ASSY ..................160 7.3 Replacing the Pick Roller................... 163 7.4 Purchasing the Carrier Sheet ................170 ScanSnap S500 Operator's Guide...
  • Page 176: Replacing Consumables

    Replacing Consumables This section describes how to replace consumables. ■ Part Nos. and Replacement Cycle of Consumables The following tables list the part numbers of consumables and rough guidelines for replacing these parts. Standard Replacement Description Cycle Pad ASSY PA03360-0002 50,000 sheets or one year Pick roller PA03360-0001...
  • Page 177 Replace consumables referring to "Target value to change supplies" as a rough guideline. For details about purchasing consumables, visit the following website or con- tact the Fujitsu scanner dealer where you purchased your scanner. [Website] http://scansnap.fujitsu.com/ ScanSnap S500 Operator's Guide...
  • Page 178: Replacing The Pad Assy

    Replacing the Pad ASSY Replace the Pad ASSY following the procedure below. Operation 1. Remove the documents on the paper chute. 2. Open the ADF cover while pulling the cover open lever. Paper chute Cover open lever ADF cover 3. Remove the Pad ASSY. Pull out the Pad ASSY in the direction of the arrow while pinching both ends of the Pad ASSY.
  • Page 179 Make sure that the Pad ASSY is completely attached. Otherwise, document ATTENTION jams or other feeding errors may occur. 5. Close the ADF cover. ADF cover Paper chute ⇒ You should hear the ADF click when it returns to its original position. ScanSnap S500 Operator's Guide...
  • Page 180 6. Turn on the scanner. 7. Right-click the "ScanSnap Manager" icon on the task bar, and select [Check consum- able supplies] from the menu. ⇒ This displays the "Check consumable status" window. 8. In the "Check consumable status" window, click the [Reset] button of Pad ASSY Count.
  • Page 181: Replacing The Pick Roller

    Replace the Pick roller following the procedure below. 1. Remove the documents on the paper chute. 2. Open the ADF cover while pulling the cover open lever. Paper chute Cover open lever ADF cover 3. Adjust the Side guide to the "A5" size. ScanSnap S500 Operator's Guide...
  • Page 182 4. Remove the sheet guide. Pinch the knobs on the sheet guide and pull the sheet guide to remove it. Handle Claw Sheet guide 5. Rotate the pick roller bushing (left). Pick roller bushing Pick roller Pick roller shaft...
  • Page 183 Remove the dirt using a dry cloth moistened with Cleaner F1. * Don't use water, mild detergent or air-spray. 7. Remove the pick roller from its shaft. Pull out the shaft from the pick roller while lifting up its tab. Shaft Pick roller ScanSnap S500 Operator's Guide...
  • Page 184 If you push up the pick roller tab using your fingernail, your fingernail may be ATTENTION hurt or get chipped. If you cannot push it up successfully with your fingernail, use a paper clip to push up the pick roller tab. 8.
  • Page 185 Make sure that the Pick roller is completely attached. Otherwise, document ATTENTION jams or other feeding errors may occur. 11. Attach the sheet guide to the scanner. Pinch the knobs on the sheet guide and attach it to the scanner. Handle Craw Sheet guide ScanSnap S500 Operator's Guide...
  • Page 186 ⇒ The sheet guide makes a clicking sound when the knobs fix into position. Make sure that the sheet guide is completely attached. Otherwise, document ATTENTION jams or other feeding errors may occur. 12. Close the ADF cover. Paper chute ADF cover ⇒...
  • Page 187 7.3 Replacing the Pick Roller 15. In the "Check consumable status" window, click the [Reset] button of the consumable you replaced. ⇒ The counter is reset to "0." ScanSnap S500 Operator's Guide...
  • Page 188: Purchasing The Carrier Sheet

    Purchasing the Carrier Sheet If the “Carrier Sheet” bundled in this product cannot be used for scanning due to damage or wear- and-tear, you can purchase just the Carrier Sheet separately. As a guideline, it is recommended to replace the Carrier Sheet every 500 scans. However, the number of times of use differs according to usage.
  • Page 189: Appendix A Updating Scansnap Manager

    Internet. • For Windows XP or Windows 2000, you must log on as an administrator. Operation Right-click the "ScanSnap Manager" icon and select [Help] - [Online Update]. ⇒ A confirmation message appears for the update. ScanSnap S500 Operator's Guide...
  • Page 190 2. Click the [Yes] button. ⇒ If the latest Update program is available, a message appears for the confirmation of the download and installation of the program. If the latest update is already installed, an informational message appears. HINT Click the [OK] button to close the message. 3.
  • Page 191: Appendix B Uninstalling Scansnap

    4. Select the application to uninstall. (1) When uninstalling ScanSnap Manager Select "ScanSnap Manager." (2) When uninstalling CardMinder Select "CardMinder V3.0." (3) When uninstalling ScanSnap Organizer Select "ScanSnap Organizer." 5. Click the [Change/Remove] button. ⇒ The "Confirm Uninstall" window appears. ScanSnap S500 Operator's Guide...
  • Page 192 6. Click the [OK] button. ⇒ This executes the uninstallation. 7. After the uninstallation is completed, select "Yes, I want to restart my computer now!" and click the [Finish] button. Screen displays may vary slightly depending on the operating system (OS) of ATTENTION you personal computer.
  • Page 193: Appendix C Installation Specifications

    During standby During storage/ Humidity transportation Allowable Temperature 5 to 35 (°C) -20 to 60(°C) -20 to 60(°C) Ranges 41 to 95 (°F) -4 to140 (°F) -4 to 140 (°F) Humidity (%) 20-80 8-95 8-95 Note) Dimensions ScanSnap S500 Operator's Guide...
  • Page 195: Repairs

    Repairs Contact the store where you purchased your ScanSnap or an authorized service provider for per- forming repairs on this product. • The user must not perform any repairs on the scanner. ScanSnap S500 Operator's Guide...
  • Page 197 Cleaning Carrier Sheet ......156 Cleaning cycle ........152 File name settings ........60 Cleaning Materials ........ 150 File option tab .......... 67 Cleaning the ADF ........152 Flow of Operations ........30 Clearing Document Jams ...... 140 ScanSnap S500 Operator's Guide...
  • Page 198 Folder path to save image ...... 59 POWER button .......... 4 Power lamp ..........4 Purchasing the Carrier Sheet ....170 image rotation ......... 66 Installation Specifications ...... 175 Installing Adobe Acrobat ..... 8 Recognize Text ........121 Installing CardMinder ......15 Replacing the Pad ASSY ......
  • Page 199 Troubleshooting ........139 Troubleshooting Checklist ..... 142 Uninstalling ScanSnap ......173 Uninstalling Supplied Programs .... 173 USB 2.0 ............. 7 USB connector .......... 4 Use a fixed password ......69 Weight ............. 36 ScanSnap S500 Operator's Guide...
  • Page 201 ScanSnap S500 Operator’s Guide P3PC-1522-03ENZ0 Date of issuance: October, 2009 Issuance responsibility: PFU LIMITED The contents of this manual are subject to change without notice. PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this manual, and any claims by a third party.

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