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Cisco 6901 Administration Manual

Unified ip phone communications manager 8.6 (sccp and sip)
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See also: User Giude , User Manual
Cisco Unified IP Phone 6901 and 6911
Administration Guide for Cisco Unified
Communications Manager 8.6 (SCCP and
SIP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-24582-01
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Summary of Contents for Cisco 6901

  • Page 1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    Checklist for Installing the Cisco Unified IP Phone 6901 and 6911 1-21 Reducing Power Consumption on the Cisco Unified IP Phone 6901 and 6911 1-22 Terminology Differences 1-22 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 4 Installing the Cisco Unified IP Phone Footstand Higher Viewing Angle Lower Viewing Angle Mounting the Phone to the Wall Verifying the Phone Startup Process Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 5 C H A P T E R Resolving Startup Problems Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 6 How Users Access a Voice Messaging System Supporting International Users A P P E N D I X Installing the Cisco Unified Communications Manager Locale Installer Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 7 Feature Support by Protocol for the Cisco Unified IP Phone 6901 and 6911 A P P E N D I X N D E X Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 8 Contents Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) viii OL-24582-01...

  • Page 9: Chapter 2 Preparing To Install The Cisco Unified Ip Phone On Your Network

    Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 10: Related Documentation

    Related publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Cisco Unified Communications Manager Business Edition Related publications are available at the following URLs: http://www.cisco.com/en/US/products/ps11370/tsd_products_support_series_home.html http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html http://www.cisco.com/en/US/products/ps11369/tsd_products_support_series_home.html Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 11: Cisco Product Security Overview

    If you are unable to comply with U.S. and local laws, return this product immediately. Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 12: Document Conventions

    Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 13: An Overview Of The Cisco Unified Ip Phone

    Terminology Differences, page 1-22 • Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. For more information, refer to the manufacturer’s documentation of the interfering device.

  • Page 14: Chapter 1 An Overview Of The Cisco Unified Ip Phone

    Activates the features (hookflash) on your phone. Hold button Places an active call on hold. Dials the last dialed number. Redial button Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 15 Allows you to dial phone numbers, *, and #, and choose menu items (by entering the item number). Handset light strip Lights up to indicate a ringing call (flashing red) or a new voice message (steady red). Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 16 A paper strip where you can enter names and contact numbers. Transfer button Transfers a call. Conference button Creates a conference call. Hold button Places an active call on hold. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 17 Meet Me—Allows you to setup a conference. Speed Dial—Allows you to dial a specific number that has been previously stored. • 14 Handset Phone handset. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 18: What Networking Protocols Are Used?

    Cisco Unified IP Phones use HTTP for Protocol (HTTP) information and moving documents across troubleshooting purposes. the Internet and the web. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 19 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 20: Understanding Interactions With Other Cisco Unified Ip Telephony Products

    Related Topics Understanding Interactions with Other Cisco Unified IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-6 • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 21: What Features Are Supported On The Cisco Unified Ip Phone 6901 And 6911?

    “Telephony Features Available for the Cisco Unified IP Phone” section on page 5-1 and the Cisco Unified Communications Manager documentation for additional information. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 22: Configuring Network Parameters Using The Cisco Unified Ip Phone

    For information on applying the security profile to the phone, refer to the Cisco Unified Communications Manager Security Guide. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-10...
  • Page 23 “Supporting 802.1X Authentication on Cisco Unified IP Phones” section on page 1-16 • “Troubleshooting and Maintenance” section on page 7-1 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-11 OL-24582-01...

  • Page 24: Overview Of Supported Security Features

    (MIC), which is used for device authentication. The MIC is a permanent unique proof of identity for the phone, and allows Cisco Unified Communications Manager to authenticate the phone. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-12 OL-24582-01...
  • Page 25 Average MOS LQK score for the entire voice stream. Min MOS LQK Lowest MOS LQK score from the start of the voice stream. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-13 OL-24582-01...

  • Page 26: Understanding Security Profiles

    Cisco Unified Communications Manager Security Guide. To view the security mode that is set for the phone, you can view the security profile in Cisco Unified Communications Manager.

  • Page 27: Establishing And Identifying Protected Calls

    A protected call is established when your phone and the phone on the other end are set up for protected calling. The other phone can be in the same Cisco IP network, or on a network outside the IP network.

  • Page 28: Supporting 802.1X Authentication On Cisco Unified Ip Phones

    LAN switch ports. The current release of the phone 802.1X supplicant uses the EAP-FAST and EAP-TLS options for network authentication. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-16...

  • Page 29: Required Network Components

    Disabled—If the switch does not support multi-domain authentication, disable the Voice VLAN and consider assigning the port to the native VLAN. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-17...

  • Page 30: Manager

    Some tasks are optional, depending on your system and user needs. For detailed procedures and information, refer to the sources in the list. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-18 OL-24582-01...
  • Page 31 “Telephony Features Available for the Cisco name; for example, directory number and presence Unified IP Phone” section on page 5-1. group. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-19 OL-24582-01...
  • Page 32 Administration Guide. services. Some phones, such as those in conference Note rooms, do not have an associated user. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-20 OL-24582-01...

  • Page 33: Installing Cisco Unified Ip Phones

    “Verifying the Phone Startup Process” section on page 3-9. Associates directory numbers to the phone. Verifies that phone is configured properly. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-21 OL-24582-01...

  • Page 34: Reducing Power Consumption On The Cisco Unified Ip Phone 6901 And 6911

    Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications • Manager (SCCP and SIP) Cisco Unified Communications Manager Administration Guide • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-22 OL-24582-01...
  • Page 35 Administration and System Guides Auto Barge cBarge Message Indicators Message Waiting Indicator (MWI) or Message Waiting Lamp Voicemail System Voice Messaging System Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-23 OL-24582-01...
  • Page 36 Chapter 1 An Overview of the Cisco Unified IP Phone Terminology Differences Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1-24 OL-24582-01...
  • Page 37 To function in the IP telephony network, the Cisco Unified IP Phone must be connected to a networking device, such as a Cisco Catalyst switch. You must also register the Cisco Unified IP Phone with a Cisco Unified Communications Manager system before sending and receiving calls.

  • Page 38: Understanding How The Cisco Unified Ip Phone 6911 Interacts With The Vlan

    Security Features for Cisco Unified IP Phones” section on page 1-10. If the Cisco Unified IP Phone model that you want to configure does not appear in the Phone Type Note drop-down list in Cisco Unified Communications Manager, go to the following URL and install the latest support patch for your version of Cisco Unified Communications Manager: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240...

  • Page 39: Understanding How The Cisco Unified Ip Phone Interacts With Cisco Unified Communications Manager Express

    The Cisco Unified Communications Manager Express (Unified CME) Version Negotiation feature supports a SIS version in the supported tag. The Cisco Unified IP Phones use the supported tag to interact with Cisco Unified Communications Manager Express and its supported SIS version.

  • Page 40: Power Guidelines

    In the case of a power failure or disruption, you may need to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 41: Obtaining Additional Information About Power

    Cisco Unified Communications Manager. A phone accesses a default configuration file named XmlDefault.cnf.xml from the TFTP server when the following conditions exist: Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 42: Understanding The Phone Startup Process

    Cisco Unified IP Phone Configuration chapter in the Cisco Communications Manager Administration Guide. Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 6901 and 6911 go through a standard startup process that is described in Table 2-3.

  • Page 43: Adding Phones To The Cisco Unified Communications Manager Database

    For more information on licensing go to the Licenses for Phones section in the Cisco Unified Communications Manager System Guide Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 44: Adding Phones With Autoregistration

    100 phones to your network, use the Bulk Administration Tool (BAT). See the “Adding Phones Using the BAT Phone Template” section on page 2-10. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 45: Adding Phones With Autoregistration And Taps

    Adding Phones with autoregistration, page 2-8 Adding Phones with Cisco Unified Communications Manager, page 2-10 • Adding Phones Using the BAT Phone Template, page 2-10 • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 46: Adding Phones With Cisco Unified Communications Manager

    From Cisco Unified Communications Manager, choose Device > Phone > Add New to add a phone using an existing BAT phone template. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 2-10...

  • Page 47: Using Cisco Unified Ip Phones With Different Protocols

    SIP protocol, the phone firmware for each phone type must be upgraded from SCCP to the recommended SIP version Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 2-11...

  • Page 48: Deploying A Phone In An Sccp And Sip Environment

    Determining the MAC Address for a Cisco Unified IP Phone before the phones can register. If Cisco Unified IP Phones to be connected to Cisco Unified CM are new and unused, the SCCP phone firmware preloaded at the factory must be upgraded to the recommended SIP version before your SIP phones can complete registration.

  • Page 49: Before You Begin

    Cisco Unified Communications Manager installed in your network and configured to handle call processing • IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 50: Cisco Unified Communications Manager Configuration

    Network port—Labeled Network • Access port—Labeled Computer (also known as the PC port) Only the Cisco Unified IP Phone 6911 has a PC port. The Cisco Unified IP Phone 6901 does not have a Note PC port. The network port supports 10/100 megabits per second (Mb/s) half- or full-duplex connections to external devices.

  • Page 51: Chapter 3 Setting Up The Cisco Unified Ip Phone

    The handset is designed especially for use with a Cisco Unified IP Phone. It includes a light strip that indicates incoming calls and voice messages waiting. To connect a handset to the Cisco Unified IP Phone, plug the cable into the handset and the Handset port on the back of the phone.
  • Page 52 You can use either Category 3/5/5e cabling for 10 Mbps connections, but you must use Category 5/5e for 100 Mbps connections. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 53 Slot for Ethernet cable IEEE 802.3af power enabled Handset connection DC adaptor port (DC48V) Slot for handset cable Slot for DC adaptor cable Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 54 Related Topics Footstand, page 3-7 • Verifying the Phone Startup Process, page 3-9 • Configuring Startup Network Settings, page 3-9 • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 55: Footstand

    Setting Up the Cisco Unified IP Phone Footstand Footstand The Cisco Unified IP Phone 6901 has a foldable footstand. When the footstand is unfolded, it gives the phone an elevated viewing angle. Figure 3-3 illustrates the footstand on the Cisco Unified IP Phone 6901.

  • Page 56: Higher Viewing Angle

    Connect the footstand to the lower slots for a higher viewing angle. Lower Viewing Angle Connect the footstand to the upper slots for a higher viewing angle. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 57: Mounting The Phone To The Wall

    Mounting the Phone to the Wall You can mount the Cisco Unified IP Phone 6901 on the wall by using a standard telephone wall plate with an opening for an RJ-45 connector. Cisco recommends that you use Leviton Wall Mount plate (Leviton type number: 4108W-0SP) to wall mount the Cisco Unified IP Phone 6901.

  • Page 58: Configuring Security On The Cisco Unified Ip Phone

    Refer to Cisco Unified Communications Manager Security Guide for more information. Related Topic • Understanding Security Features for Cisco Unified IP Phones, page 1-10 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 3-10 OL-24582-01...

  • Page 59: Chapter 4 Configuring Settings On The Cisco Unified Ip Phone

    If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 60: Accessing The Phone Configuration Settings

    You can change the PIN by using the Local Phone Unlock Password in the Common Phone Profile Note Configuration page of the Cisco Unified CM Administration web page. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 61 Step 1 To access the IVR, go off-hook and press the *, #, and 0 buttons simultaneously. Alternatively on the Cisco Unified IP Phone 6911, you can toggle the speaker button and press the *, #, and 0 buttons simultaneously.
  • Page 62 Press 3 to toggle DHCP to enable or disable. Enable or Disable 802.1X Press 4 to toggle 802.1X to enable or disable security. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 63 It will take some time for the phone to reregister. Select this option only when needed. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 64 Chapter 4 Configuring Settings on the Cisco Unified IP Phone Accessing the Phone Configuration Settings Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 65: Chapter 5 Configuring Features, Templates, Services, And Users

    Cisco Unified Communications Manager and other documentation that contains configuration procedures and related information. For information about using most of these features on the phone, refer to Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager.
  • Page 66 Configuration” chapter in the Cisco (Cisco Unified IP Unified Communications Manager Phone 6911 only) Auto Answer works with the speakerphone. Administration Guide. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 67 Unified IP Phone” chapter in the Cisco Unified Forward All configuration is ignored and the call Communications Manager System Guide. rings through. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 68 “Client Matter (CMC) specific client matter. Codes and Forced Authorization Codes” chapter in the Cisco Unified Communications Manager Features and Services Guide. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 69 The LED on the line button pulses green when a local call is on hold and the LED pulses red when a remote call is on hold. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 70 “*” key for at least 1 second. This applies to dialing the first digit for both on hook or off hook calls. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 71 Feature key and the Feature Code. • Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phone” chapter. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 72 Support for 80-bit SRTCP Tagging As an IP Phone administrator, you must set up specific parameters in Cisco Unified Communications Manager Administration. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 73: Adding Users To Cisco Unified Communications Manager

    For detailed information about the User Options web pages, refer to Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 74: Giving Users Access To The User Options Web Pages

    Giving Users Access to the User Options Web Pages Before a user can access the User Options web pages, you must add the user to the standard Cisco Unified Communications Manager end user group and associate the appropriate phone with the user.

  • Page 75: Associating A Phone To A User

    To specify the options that appear on the User Options web pages, follow these steps: Procedure Step 1 From Cisco Unified Communications Manager, choose System > Enterprise Parameters. The Enterprise Parameters Configuration window appears. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5-11 OL-24582-01...

  • Page 76: Enabling Energywise On The Cisco Unified Ip Phone 6901 And 6911

    You configure these fields in Cisco Unified Communications Manager in the Product Specific configuration window, by choosing Device > Phone. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5-12...
  • Page 77 The length of time that the phone must be idle before the phone powers Timeout down. The range of the field is 20 to 1440 minutes. The default value is 60 minutes. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5-13 OL-24582-01...

  • Page 78: Setting Up Ucr 2008

    The parameters that support UCR 2008 reside in Cisco Unified Communications Manager Administration. The following table describes the parameters and indicates the procedure to change the setting. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5-14 OL-24582-01...

  • Page 79: Configuring Ucr 2008 In Phone

    Click Save. Step 4 Configuring UCR 2008 in Common Phone Profile Use this procedure to set the following UCR 2008 parameters: Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5-15 OL-24582-01...

  • Page 80: Configuring Ucr 2008 In Enterprise Phone Configuration

    Set the IP Addressing Mode parameter. Step 3 Set the IP Addressing Mode Preference for Signaling parameter. Step 4 Click Save. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5-16 OL-24582-01...

  • Page 81: Accessing The Web Page For A Phone

    C H A P T E R Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unified IP Phone has a web page from which you can view a variety of information about the phone, including: Device information • •...

  • Page 82: Disabling And Enabling Web Page Access

    To disable access to the web pages for a phone, follow these steps from Cisco Unified Communications Manager. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 83: Device Information

    Product Identifier—Specifies the phone model • Version Identifier—Represents the hardware version of the phone • Serial Number—Displays the unique serial number of the phone • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 84: Network Setup

    Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member. Admin. VLAN ID Auxiliary VLAN in which the phone is a member. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 85 • 10H—10-BaseT/half duplex • 10F—10-BaseT/full duplex • 100H—100-BaseT/half duplex • • 100F—100-BaseT/full duplex • No Link—No connection to the switch port Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 86 Indicates whether the phone will forward packets transmitted and received on the network port to the access port. (Cisco Unified IP Phone 6911 only) Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 87: Network Statistics

    “Accessing the Web Page for a Phone” section on page 6-1. Ethernet Information—Displays information about Ethernet traffic. Table 6-3 describes the items in • this area. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 88 Total number of LLDP TLVs that are not recognized on the phone Restart Cause Reason for the last restart Port Speed and duplex information IPv4 IPv4 Address Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 89: Device Logs

    TFTPPath directory. You should only copy files into this directory when the TFTP server software is shut down, otherwise the files may be corrupted. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 90 The phone has been configured to release The phone remains idle until it is power cycled or you its IP address. reset the DHCP address. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 6-10 OL-24582-01...

  • Page 91: Device Logs

    CTL file. Run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in this file. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 6-11 OL-24582-01...

  • Page 92: Streaming Statistics

    Type of audio encoding used for the transmitted stream. Sender Reports Sent Number of times the RTCP Sender Report have been sent. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 6-12 OL-24582-01...
  • Page 93 1. When the RTP Control Protocol is disabled, no data generates for this field and thus displays as 0. Related Topics “Configuring Settings on the Cisco Unified IP Phone” chapter Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 6-13 OL-24582-01...

  • Page 94: Streaming Statistics

    Chapter 6 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 6-14 OL-24582-01...

  • Page 95: Resolving Startup Problems

    Symptom: Cisco Unified IP Phone Unable to Obtain IP Address, page 7-5 • Symptom: The Cisco Unified IP Phone Displays Flashing Red Light, page 7-5 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 96: C H A P T E R 7 Troubleshooting And Maintenance

    Cisco CallManager and TFTP Services Are Not Running, page 7-3 • Creating a New Configuration File, page 7-4 • Checking Network Connectivity, page 7-3 • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 97: Manager

    Cisco CallManager and TFTP Services Are Not Running If the Cisco CallManager or TFTP services are not running, phones may not be able to start up properly. However, in such a situation, it is likely that you are experiencing a system-wide failure, and other phones and devices are unable to start up properly.

  • Page 98: Creating A New Configuration File

    Resolving Startup Problems If the Cisco CallManager service is not running, all devices on the network that rely on it to make phone calls will be affected. If the TFTP service is not running, many devices will not be able to start up successfully.

  • Page 99: Registering The Phone With Cisco Unified Communications Manager

    If the phone still does not start up properly, perform a factory reset of the phone. For instructions, see Performing a Factory Reset, page 7-10. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 100: Cisco Unified Ip Phone Resets Unexpectedly

    Verify that the DHCP server has been set up properly. Verify the DHCP lease duration. Cisco recommends that you set it to 8 days. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 101: Checking Static Ip Address Settings

    “Configuring Settings on the Cisco Unified IP Phone” section on page 4-1 for instructions. Use the same TFTP server used for other functioning Cisco Unified IP Phones. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 102: Checking Power Connection

    This delay gives the switch enough time to recognize that there is no longer a phone on the line and to stop providing power to the cable. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 103 Both phones are registered to the same Cisco Unified Communications Manager. Audio server debug and capture logs are enabled for both phones. If needed, enable Java debug. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 104: Resetting Or Restoring The Cisco Unified Ip Phone

    • Performing a Basic Reset Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings. Table 7-2 describes the ways to perform a basic reset.

  • Page 105: Monitoring The Voice Quality Of Calls

    30 seconds. Conceal ratio changes indicate a frame loss greater than 3 percent. The MOS LQK scores can vary based on the codec that the Cisco Unified IP Phone uses. The following codecs provide these corresponding maximum MOS LQK scores under normal conditions with zero frame loss for Cisco Unified Phones 6901, and 6911: •...

  • Page 106: Troubleshooting Tips

    Individual MOS LQK decreases may indicate bursty • impairment. Cross-check the conceal ratio and conceal seconds for evidence of packet loss and jitter. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 7-12 OL-24582-01...

  • Page 107: Where To Go For More Troubleshooting Information

    Cleaning the Cisco Unified IP Phone To clean your Cisco Unified IP Phone, use only a dry soft cloth to gently wipe the phone. Do not apply liquids or powders directly on the phone. As with all non-weatherproof electronics, liquids and powders can damage the components and cause failures.
  • Page 108 Chapter 7 Troubleshooting and Maintenance Cleaning the Cisco Unified IP Phone Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 7-14 OL-24582-01...

  • Page 109: Appendix

    Cisco Unified Communications Manager Administration • Guide • Role Configuration chapter in the Cisco Unified Communications Manager Administration Guide Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 110: How Users Configure Phone Features

    An overview of the tasks that users can accomplish by using the web page. • For information using the User Options web pages, refer to Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager. How Users Access a Voice Messaging System Cisco Unified Communications Manager lets you integrate with many different voice messaging systems, including the Cisco Unity voice messaging system.

  • Page 111: Appendix

    Installing the Cisco Unified Communications Manager Locale Installer If you are using Cisco Unified IP Phones in a locale other than English (United States), you must install the locale-specific version of the Cisco Unified Communications Manager Locale Installer on every Cisco Unified Communications Manager server in the cluster.

  • Page 112: A P P E N D I X B Supporting International Users

    Appendix B Supporting International Users Installing the Cisco Unified Communications Manager Locale Installer Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 113: Appendix

    100-240 VAC, 50-60 Hz, 0.5 A—When using the AC adapter • 48 VDC, 0.2 A—When using the in-line power over the network cable Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 114: Cable Specifications

    RJ-45 jack for a second 10/100BaseT compliant connection (labeled 10/100 PC on the • Cisco Unified IP Phone 6911). 48-volt power connector. • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 115: Network And Access Port Pinouts

    “BI” stands for bi-directional, while DA, DB, DC and DD stand for “Data A”, “Data Note B”, “Data C” and “Data D”, respectively. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 116 Appendix C Technical Specifications Network and Access Port Pinouts Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 117: Appendix

    User ID: johndoe Phone model: 6901 • Protocol: SCCP • MAC address listed on phone: 00127F576611 • Five-digit internal telephone number: 26640 • Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 118: Appendix D Basic Phone Administration Step

    Click Add New. The End User Configuration window appears. Step 3 In the User Information pane of this window, enter the following: Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 119: Configuring The Phone

    Description—This is an optional field where you can enter a useful description. This will help you, if you need to search for information about this user. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 120 To identify the settings that are contained in the profile, choose System > Security Profile > Phone Security Profile. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 121 (Update Shared Device Settings) and click the Propagate Selected button. (The check box at right displays only if other devices share this directory number.) Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 122: Performing Final End User Configuration Steps

    “Standard CCM End User Group.” To view all configured user groups, choose User Management > User Group. Click Save. Step 4 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 123: Appendix

    Cisco Unified IP Phone 6901. The wall mount plate must be ordered separately from the phone. Figure E-1 shows a list of items required to mount the Cisco Unified IP Phone 6901 on the wall using the Leviton Wall Mount plate. Figure E-1...

  • Page 124: Before You Begin

    Press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 125: Installing The Phone On Wall Mount Plate

    Plug the telephone line cord (RJ45 connector) into the phone jack at the base of the phone (Figure E-3). Figure E-3 RJ45 Connector in the Phone Jack Network Port on the Phone RJ45 Connector Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 126 RJ45 Connector in the Wall Mount Jack Network Port on the Phone Wall Mount Plate RJ45 Connector Network Port on the Wall Mount Plate Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 127 (Figure E-5). Step 3 Figure E-5 Mounting Holes Mounting Hole on the Phone Wall Mount Pin on the Wall Mount Plate Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 128 Installing a Wall Mount for the Cisco Unified IP Phone 6901 Firmly slide the IP Phone down into place (Figure E-6). Step 4 Figure E-6 Sliding the IP Phone Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 129: Installing A Wall Mount For The Cisco Unified Ip Phone 6911

    For more information on phone installation requirements and warnings, see the Setting Up the Cisco Unified IP Phone chapter. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 130: Installing The Bracket

    Screw the anchor clockwise into the wall until it is seated flush. Use the included screws and a #2 Phillips-head screwdriver to attach the wall bracket to the wall. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 131 Level wall holes through bracket on wall bracket on wall Screw bracket to wall using Phillips head Insert anchors into wall screws Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 132 Thread the handset cord (and headset cord, if using one). Reattach the cords and seat them in the clips incorporated into the phone body. Figure E-9 Attaching the Phone Bracket Screw holes Slot for mounting tabs Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) E-10 OL-24582-01...
  • Page 133 The hookswitch should have a lip on which the handset catches when the phone is vertical (Figure E-10). Figure E-10 Preparing the Handset Hookswitch Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) E-11 OL-24582-01...
  • Page 134 Phone bracket Network port Handset port AC adapter port Phone bracket cable access hole U-shaped holes for cables (optional power cable) Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) E-12 OL-24582-01...
  • Page 135 Use the locking key to lock the phone to the wall bracket. Step 6 Figure E-12 Attaching the Phone to the Wall Bracket Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) E-13 OL-24582-01...
  • Page 136 Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911 Installing a Wall Mount for the Cisco Unified IP Phone 6911 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) E-14...

  • Page 137: Appendix

    The following figure shows the wall mount kit installed on the phone. Figure F-1 Back View of ADA Non-Lockable Wall Mount Kit Installed on Phone Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 138: Components

    The following figure shows the contents of the Wall Mount kit. Figure F-3 Components Screws Anchors Machine Phone bracket Wall bracket screws Ethernet cable The package includes these items: Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 139: Before You Begin

    Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall. The following figure shows the steps to mount the wall bracket. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 140 Thread the handset cord (and headset cord, if using one). Reattach the cords and seat them in the clips incorporated into the phone body. The following figure shows how to attach the phone bracket. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 141: A P P E N D I X F Cisco Unified Ip Phone Non-Lockable Wall Mount

    10/100 PC port. The following figure shows the cable attachment. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 142: Remove Phone From Non-Lockable Wall Mount

    The phone mounting plate contains two tabs to lock the plate into the wall bracket. The following figure shows the location and shape of the tabs. The following figure shows the tab location. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 143: Before You Begin

    Press firmly inwards (towards the phone) to disengage the tabs, lift up on the phone to release the phone from the wall bracket, and then pull the phone towards you. The following figure shows how to disengage the tabs. Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 144 Appendix F Cisco Unified IP Phone Non-Lockable Wall Mount ADA Non-Lockable Wall Mount Kit for 6900 Series Figure F-8 Disengage tabs Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 145: Appendix

    Advanced Call Handling—Using a Shared Line Block external to external Supported Supported transfer Call Back Supported Supported Basic Call Handling—Placing a Call: Additional Options Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 146 Music on Hold Supported Supported Mute (Cisco Unified IP Supported Supported Basic Call Handling—Using Mute Phone 6911 only) Ringer Volume Control Supported Supported Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 147 Users—Telephony Features Available for the Cisco Unified IP Phone Voice Mail Supported Supported Accessing Voice Messages section of the User Guide Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...
  • Page 148 Appendix G Feature Support by Protocol for the Cisco Unified IP Phone 6901 and 6911 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-24582-01...

  • Page 149: I N D E X

    VLAN call security restrictions using Barge 1-15 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-1 OL-24582-01...
  • Page 150 1-13 conference joining encryption 1-10 configuration file media 1-13 creating EnergyWise encrypted 1-13 configuration 5-12 overview Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-2 OL-24582-01...
  • Page 151 1-3, 1-4 EnergyWise Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-3 OL-24582-01...
  • Page 152 Installing the Cisco Unified Communications Manager network connectivity, verifying Locale Installer networking protocol 802.1X DHCP Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-4 OL-24582-01...
  • Page 153 1-22 external 2-3, 2-4 for the phone SCCP outage secure conference restrictions 1-15, 1-16 power over Ethernet security restrictions 1-16 Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-5 OL-24582-01...
  • Page 154 IP address monitoring and recording obtaining power music-on-hold requesting configuration file mute understanding on hook call transfer statistics plus dialing Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-6 OL-24582-01...
  • Page 155 Cisco Unified Communications Manager wall mounting, Cisco Unified IP Phone 3-9, E-1, F-1 TFTP settings web page VLAN configuration about Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-7 OL-24582-01...
  • Page 156 Network Configuration Network Configuration web page preventing access to Status Messages 6-2, 6-9 Stream 1 6-2, 6-12 wideband codec XmlDefault.cnf.xml Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) IN-8 OL-24582-01...

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