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Dell Server Console Switch User Manual

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Dell™ Server Console Switch
User's Guide
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  • Page 1 Dell™ Server Console Switch User's Guide...
  • Page 2 Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    User Interfaces Virtual Media and Smart Card-capable Switches IPv4 and IPv6 Capabilities Access the SCS Using a Standard TCP/IP Network Upgradeable Two-tier Expansion Dell Remote Access Key (RAK) KVM Remote Access Avocent Management Software Plug-in Local Video Scaling Encryption Safety Precautions...
  • Page 4 Installing the Dell ReadyRails System Installing the Switch Connecting the SCS Hardware Tiering Your Switch Using a SIP Adding a Tiered Switch Adding a Tiered Legacy Switch Adding a Port Expansion Module (Optional) Configuring Your SCS Setting Up the Built-in Web Server...
  • Page 5 Enabling or Disabling Scan Mode Viewing and Disconnecting User Connections Displaying Version Information and Upgrading Firmware OBWI Operation Using the OBWI Viewing System Information Scan Mode Generating a Certificate Tools - Rebooting and Upgrading Rebooting the SCS Upgrading SCS Firmware Saving and Restoring SCS Configurations and User Databases Property Identity and Location Settings Viewing Version Information...
  • Page 6 Avocent User Account Settings Override Admin Active Sessions Closing a Session Video Viewer Changing the Toolbar Window Size Adjusting the View Refreshing the Image Video Settings Target Video Settings Automatic Video Adjustment Video Test Pattern Vendor-specific Video Settings Color Settings Contrast and Brightness Noise Settings Mouse Settings...
  • Page 7 Closing a Virtual Media Session Smart Cards Keyboard Pass-through Macros Saving the View Closing a Session Terminal Operation Network Configuration Other Console Main Menu Options Firmware Management Enable Debug Messages Set/Change Password Restore Factory Defaults Reset Switch Set Web Interface Ports Exit Appendix A: MIB and SNMP Traps Appendix B: Setup Port Pinouts...
  • Page 8 Serial IQ Module Pinouts Appendix D: Sun Advanced Key Emulation Appendix E: UTP Cabling UTP Copper Cabling Wiring Standards Cabling Installation, Maintenance, and Safety Tips Appendix F: Technical Specifications Appendix G: Technical Support Contents...

  • Page 9: Product Overview

    Product Overview The Dell 1081AD/2161AD Server Console Switch (SCS) is an analog keyboard, video, and mouse (KVM) switch that provides flexible, centralized local access to data center servers. It can also provide centralized remote access to data center servers when used in conjunction with the optional Remote Access Key (RAK).

  • Page 10: Multiplatform Support

    Multiplatform Support Dell SIPs are available for use with the SCS to support PS/2, USB, USB2, and USB2+CAC device environments. Interoperability with Avocent ® IQ Module Intelligent Cabling may also be used ®...

  • Page 11: Virtual Media And Smart Card-Capable Switches

    You can also use the OBWI to manage your SCS. The OBWI is launched directly from the SCS and does not require a software server or any installation. With the addition of the optional Dell RAK installed, you can also establish remote KVM and virtual media sessions to target devices. For more information, see "Dell Remote Access Key (RAK)"...

  • Page 12: Access The Scs Using A Standard Tcp/Ip Network

    Access the SCS Using a Standard TCP/IP Network The device is accessible for configuration via the standard TCP/IP Network. If the optional Dell RAK is installed, you can access all attached systems via Ethernet. See "Dell Remote Access Key (RAK)" on page 4.

  • Page 13: Avocent Management Software Plug-In

    Avocent Management Software Plug-in Avocent management software may be used with the SCS to allow IT administrators to securely and remotely access and monitor target devices on multiple platforms through a single, web-based user interface. A session may be launched to a device from a single point of access. For more information, see the Technical Bulletin for the management software plug-in.

  • Page 14: Contents Xxx | Xxx

    Figure 1.1: Example Server Console Switch Configuration Table 1.1: Descriptions for Figure 1.1 Number Description Number Description UTP Connection Ethernet Digital Users (computer with Internet Local KVM Connection to Browser for OBWI or RCS Software the Server Console Switch and/or Avocent Management Software...

  • Page 15: Safety Precautions

    Only trained service technicians are authorized to remove the covers and access any of the components inside the system. This warning applies to the Dell™ Server Console Switch, Dell™ PowerEdge™ server, and Dell PowerVault™ storage system.

  • Page 16: Contents Xxx | Xxx

    • The product has been exposed to water. • The product has been dropped or damaged. • The product does not operate correctly when you follow the operating instructions. • Keep your system away from radiators and heat sources. Also, do not block cooling vents.

  • Page 17: Lan Related Precautions

    • Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the power strip does not exceed 80 percent of the ampere ratings limit for the power strip. • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
  • Page 18 Product Overview...

  • Page 19: Installation

    You may use the terminal software, OSCAR interface, or the OBWI to manage your SCS system. The OBWI manages a single switch and its connections. With the optional Dell RAK, you can also perform KVM and serial switching tasks using the OBWI or Avocent management software. For more information about Avocent management software, visit http://www.avocent.com/dell.

  • Page 20: Setting Up Your Network

    Dell Safety Sheet • Dell RTF Regulatory Technical Bulletin Additional items needed: • One Dell SIP or Avocent IQ module per attached device • One CAT 5 Patch Cable (up to 30 meters) per attached device Optional Items: • Dell Remote Access Key (RAK) •...

  • Page 21: Scs Quick Setup

    Connect the local port peripherals to the appropriate ports on the back panel of the SCS and set up the network configuration. The IP address can be set here or from the RCS software. Dell recommends using a static IP address.

  • Page 22: Rack Mounting The Switch

    NOTE: Using RCS software you can add and manage the Dell SCS, Dell RCS, and some Avocent switches. Set properties and group devices as desired into locations, sites, or folders through the Explorer. Create user accounts through the OBWI. For more information, see "Local User Account Settings"...

  • Page 23: Installing The Dell Readyrails System

    Product should not be mounted with the rear panel facing in the downward position. Installing the Dell ReadyRails System The ReadyRails system is provided to easily configure your rack for installation of your switch. The ReadyRails system can be installed using the 1U tool-less method or one of three possible 1U tooled methods (two-post flush mount, two- post center mount, or four-post threaded).
  • Page 24 Figure 2.1: 1U Tool-less Configuration Align and seat the front flange pegs in the holes on the front side of the vertical post (item 2). Repeat this procedure for the second rail. To remove each rail, pull on the latch release button on each flange ear (item 3) and unseat each rail.
  • Page 25 Figure 2.2: Two-post Flush-mount Configuration Attach one rail to the front post flange with two user-supplied screws (item Slide the plunger bracket forward against the vertical post and secure the plunger bracket to the post flange with two user-supplied screws (item 3). Repeat this procedure for the second rail.
  • Page 26 Two-post Center-mount Configuration Slide the plunger bracket rearward until it clicks into place and secure the bracket to the front post flange with two user-supplied screws (Figure 2.3, item 1). Figure 2.3: Two-post Center-mount Configuration Slide the back bracket towards the post and secure it to the post flange with two user-supplied screws (item 2).
  • Page 27 screws from each flange ear and remove each casting (Figure 2.4, item 1). Retain castings for future rack requirements. For each rail, attach the front and rear flanges to the post flanges with two user-supplied screws at each end (item 2). Figure 2.4: Four-post Threaded Configuration Installation...

  • Page 28: Installing The Switch

    Installing the Switch The switch may be mounted in the 1U rear-rack, 1U front-rack, 1U two-post (flush and center), and 0U configurations. The following are examples of 1U rear- rack, 1U front-rack, and 0U configurations. For 1U two-post (flush and center) configurations, you can slide the switch into the rails in the same manner as the four-post configurations.
  • Page 29 (Optional) Assemble the blanking panel to the rails on the front side of the rack and tighten the thumbscrews (item 3). To remove the switch from the rack: Unscrew the thumbscrews and pull the switch assembly out of the rack until the travel stops are reached.
  • Page 30 Figure 2.6: Rotating the Switch Rails Rotate each rail 180° (item 2) and then reassemble each rail to the switch (item 3). Refer to the 1U rear-rack instructions to insert and remove the switch assembly from the ReadyRails system. NOTE: No blanking panel is required for this configuration. 0U Installation Align and assemble the 0U mounting bracket to the switch rails (Figure 2.7, item 1).

  • Page 31: Connecting The Scs Hardware

    Figure 2.7: 0U Installation To remove the switch assembly, press the blue button (item 3) to unseat the bracket and then lift the assembly from the posts. Connecting the SCS Hardware Figure 2.8 illustrates an example configuration for the SCS. Installation...
  • Page 32 Figure 2.8: Basic SCS Configuration Installation...
  • Page 33 Table 2.1: Basic SCS Configuration Descriptions Number Description Number Description SCS (16-Port Model ACI Connection Shown) External Virtual Media - USB Power Cord Connections Analog Users (2) Target Device Ports Digital User (requires SIPs the RAK) LAN/Network Servers/Target Devices 10101 Console Setup Port NOTE: The SCS switch supports connecting to another appliance via an ACI connection.

  • Page 34: Tiering Your Switch Using A Sip

    • Connect the jumper cord into a grounded (earthed) outlet that is easily accessible at all times. • Disconnect the power from the product by unplugging the jumper cord from either the power source or the product. • This product has no user-serviceable parts inside the product enclosure. Do not open or remove product cover.
  • Page 35 Repeat steps 2-4 for all devices you wish to attach. NOTE: Turn off the switch before servicing. Always disconnect the jumper cord from the power source. NOTE: In addition to Dell SIPs, the switch may also be connected to devices using Avocent IQ modules, including Sun IQ modules. Installation...
  • Page 36 Figure 2.9: SIP Connection Table 2.2: Descriptions for Figure 2.9 Number Description CAT 5 USB Connection VGA Connection Installation...

  • Page 37: Adding A Tiered Switch

    Adding a Tiered Switch NOTE: The SCS does not support the EL80-DT. You can tier up to two levels of switches (Figure 2.10), enabling users to connect to up to 512 devices. In a tiered system, each device port on the main switch will connect to the ACI port on each tiered switch.
  • Page 38 Figure 2.10: Tiering the SCS With a UTP Analog Switch Installation...

  • Page 39: Adding A Tiered Legacy Switch

    Table 2.3: Descriptions for Figure 2.10 Number Description Local User ARI Connection UTP Connection ACI Connection (chain icon) Adding a Tiered Legacy Switch Figure 2.11 illustrates a tiered legacy switch configuration. To add a legacy switch (optional): Mount the SCS into your rack. Locate a UTP cable (up to 30 meters) to connect your switch to the legacy switch.
  • Page 40 Figure 2.11: Tiering Legacy Switches Installation...

  • Page 41: Adding A Port Expansion Module (Optional)

    Table 2.4: Descriptions for Figure 2.11 Number Description Local User ARI Connection PS2 Connection Target Device Connection Adding a Port Expansion Module (Optional) A Port Expansion Module (PEM) allows you to expand each ARI port to accommodate up to eight devices instead of one. See Figure 2.12 and its description table.
  • Page 42 Repeat steps 3 and 4 for all devices you wish to attach. Figure 2.12: SCS Configuration With a PEM Table 2.5: Descriptions for Figure 2.12 Number Description ARI Port Target Device Installation...

  • Page 43: Configuring Your Scs

    OBWI, OSCAR, or Avocent management software. When configuring the SCS using OSCAR, see "Network Settings" on page 68. When using Avocent management software, the Dell RAK is required. See the applicable Avocent Installer/User Guide for detailed instructions. Setting Up the Built-in Web Server You can access the SCS using the OBWI for most day-to-day switch tasks.
  • Page 44 Figure 2.13: Typical SCS Firewall Configuration Table 2.7: Descriptions for Figure 1 Number Description Server Console Switch. Firewall. User’s computer. Firewall forwards HTTP requests and KVM traffic to the switch. User browses to IP address outside the firewall. Installation...

  • Page 45: Verifying Power Status

    To configure the firewall: To access the switch from outside a firewall, configure your firewall to forward ports 80 and 443 from its external interface to the KVM switch through the firewall’s internal interface. Consult your firewall manual for specific port forwarding instructions.
  • Page 46 Installation...

  • Page 47: Local Oscar User Interface

    Local OSCAR User Interface The SCS features user-side keyboard and mouse ports that allow you to connect a USB keyboard and mouse for direct analog access. The SCS uses the OSCAR interface to configure your system and devices. You can use the OSCAR interface to access devices that are attached to the SCS.
  • Page 48 If you tier a switch from a PEM, you will also see multiple devices that show up on a single port, as is shown for Edie and Galloway. Figure 3.1: OSCAR Interface Main Dialog Box Local OSCAR User Interface...

  • Page 49: Viewing Switch System Status

    NOTE: You can press the , , or keys twice within one second to launch the OSCAR interface. You can use this key sequence when you see throughout this chapter. Table 3.1: Main Dialog Box Functions Button Function Name Name of device.

  • Page 50: Selecting Devices

    Symbol Description (yellow circle) The designated SIP is being upgraded. When this symbol displays, do not cycle power to the switch or connected devices and do not disconnect the SIP. Doing so may render the module permanently inoperable and require the SIP to be returned to the factory for repair. (green letter) SIP is being accessed by the indicated user channel.

  • Page 51: Soft Switching

    Soft Switching Soft switching is the ability to switch devices using a hotkey sequence. You can soft switch to a device by pressing , and then depending on the method you’ve selected, typing the first few characters of its name or number. If you have set a Screen Delay Time for the OSCAR interface and you press the key sequences before that time has elapsed, the OSCAR interface will not be displayed.
  • Page 52 Keystroke Function Closes the current dialog box without saving changes and returns to the previous one. If the Main dialog box is displayed, pressing closes the OSCAR interface and displays a status flag if status flags are Escape enabled. See "Commands Dialog Box Functions" on page 52 for more information.

  • Page 53: Connecting Local Virtual Media

    Keystroke Function Home/End Moves the cursor to the top or bottom of a list. Backspace Erases characters in a text box. Connecting Local Virtual Media You can connect virtual media directly to the switch using a USB port on the switch.

  • Page 54: Setup Dialog Box Functions

    • Mass Storage - Select this checkbox to establish a virtual media mass- storage connection to a device. Clear this checkbox to end the connection. • Write Access - Select this checkbox to enable the connected device to write data to the virtual media during a virtual media session. Read access is always enabled during virtual media sessions.

  • Page 55: Changing The Display Behavior

    Feature Purpose Keyboard Set the keyboard country code value for the USB devices. Set up to simultaneously control multiple devices through keyboard and Broadcast mouse actions. Change how local port connections are managed by the switch. Control Local Switch to Local Share Mode. Network Choose your network speed, transmission mode, and configuration.

  • Page 56: Controlling The Status Flag

    To change how the OSCAR interface is invoked: Select the checkbox next to one of the listed methods. Click OK. To set a Screen Delay Time for the OSCAR interface: Type in the number of seconds (0-9) to delay the OSCAR interface display after you press Print Screen.

  • Page 57: Setting The Keyboard Country Code

    Timed will cause the flag to display for five seconds when a switch is made and then disappear. Select a flag color under Display Color. The following flag colors are available: • Flag 1 - Gray flag with black text •...

  • Page 58: Assigning Device Types

    For example, the Z key on a US keyboard is in the same location as the Y key on a German keyboard. The Keyboard dialog box enables you to send a different keyboard country code than the default US setting. The specified country code is sent to all devices attached to the SCS when they are turned on or rebooted, and the new code is stored in the SIP.

  • Page 59: Configuring Network Settings

    displaying the name or the EID number of each SIP, so even if you move the SIP/device to another port, the name and configuration will be recognized by the switch. NOTE: When it is initially connected, a device will not appear in the Names list until it is turned on.

  • Page 60: Commands Dialog Box Functions

    Make desired changes and click OK to confirm or click X to exit without saving. NOTE: Changing the network settings will cause the switch to reboot. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved to the switch until you click OK in the Device Modify dialog box.

  • Page 61: Selecting Devices For Scan Mode

    To access the OSCAR interface Commands dialog box: Activate the OSCAR interface and click Commands to open the dialog box. Selecting Devices for Scan Mode The Scan dialog box allows the local user to define a custom list of devices to include while in Scan mode and the number of seconds to display each device.

  • Page 62: Enabling Or Disabling Scan Mode

    Enabling or Disabling Scan Mode To start the Scan mode: Activate the OSCAR interface and click Commands. The Commands dialog box is displayed. Select Scan Enable in the Commands dialog box. Scanning will begin. Click X to close the Commands dialog box. To cancel Scan mode: Select a device if the OSCAR interface is open.

  • Page 63: Displaying Version Information And Upgrading Firmware

    Click X or press Escape to exit the dialog box without disconnecting a user. Displaying Version Information and Upgrading Firmware For troubleshooting and support, the OSCAR interface enables you to display the version number of the switch firmware and any auxiliary devices connected to the switch, as well as upgrade your firmware for optimum performance.
  • Page 64 To simultaneously upgrade multiple SIPs: Activate the OSCAR interface, click Commands > SIP Status and click one or more types of SIPs to upgrade. Click Upgrade. NOTE: When the Enable SIP Auto update option is enabled in the SIP Status dialog box, SIP firmware is automatically upgraded when the switch firmware is upgraded or when a new SIP is discovered by the switch after a firmware upgrade.

  • Page 65: Obwi Operation

    OBWI Operation The OBWI for the SCS is a remote, web browser-based user interface. For details on setting up your system, see "Connecting the SCS Hardware" on page 23. The following table lists the operating systems and browsers that are supported by the OBWI.
  • Page 66 Browser ® Microsoft Internet Operating System ® Explorer Version 6.0 Firefox Version 2.0 and Later SP1 and Later ® Windows Vista Business with Service Pack 1 ® Red Hat Enterprise Linux 4 and 5 Standard, Enterprise or Web Edition (Smart card may not be supported by the operating system) ®...

  • Page 67: Using The Obwi

    NOTE: If using IPv6 mode, you must include square brackets around the IP address. Use https://[
  • Page 68 Figure 4.1: OBWI Window Table 4.2: Figure 4.1 Number Description Top option bar: Use the top option bar to contact Technical Support, view the software general information, or log out of an OBWI session. Second option bar: Use this bar to print a web page, refresh the current web page or access the Help tool.

  • Page 69: Viewing System Information

    Number Description Side navigation bar: Use the side navigation bar to select the information to be displayed. You can use the side navigation bar to display windows in which you can specify settings or perform operations. Navigation tabs: The selected tab displays the system information in the content area.
  • Page 70 Category Select This: To View This: Unit View - SCS - Part number, serial number, and status of the Dell Properties - Identity RAK (default setting is disabled). Unit View - SCS- Site, department, and location of each unit. Properties - Location...

  • Page 71: Scan Mode

    Scan Mode NOTE: Scan mode is supported when the Dell RAK is installed. In Scan mode, the switch scans multiple target devices. The scanning order is determined by placement of the target device in the list. You can also configure the amount of time before the scan moves to the next target device in the sequence.
  • Page 72 Click the Update button. Select the Generate a new Self-Signed Certificate radio button and enter the following fields: • Common Name: your name. (Since this is your root certificate, use an appropriate name such as, "Company_Name Certificate Authority.") • Organization: organization unit name (marketing, for example). •...

  • Page 73: Tools - Rebooting And Upgrading

    Tools - Rebooting and Upgrading From the Tools - Maintenance - Overview screen, you can view the switch name and type. You can also perform the following tasks. Rebooting the SCS To reboot the SCS: From the side navigation bar, click Unit View - SCS - Tools - Maintenance - Overview to open the Unit Maintenance screen.

  • Page 74: Saving And Restoring Scs Configurations And User Databases

    Select one of the following methods to load the firmware file: Filesystem, TFTP, FTP, or HTTP. NOTE: The Filesystem option is only available on the remote OBWI. If you selected Filesystem, select Browse to specify the location of the firmware upgrade file. -or- If you selected TFTP, enter the Server IP Address and Firmware File you wish to load.
  • Page 75 Enter an encryption password if you wish to encrypt the data before download. Click the Download button. The Save As dialog box will open. Navigate to the desired location and enter a name for the file. Click the Save button. To restore a managed switch configuration or user database of a managed switch: From the side navigation bar, click the Unit View - SCS - Files tab.

  • Page 76: Property Identity And Location Settings

    The switch can report most device properties directly through the switch web browser. Clicking Identity displays the Unit Identification Properties screen and provides the Part Number, Serial Number, and status of the Dell Remote Access Key. The Unit Location Properties screen displays the Site, Department, and Location.
  • Page 77 To configure general network settings: Click the Network tab, then click the General tab to display the SCS General Network Settings screen. Select one of the following options from the LAN Speed drop-down menu: Auto-Detect, 10 Mbps Half Duplex, 10 Mbps Full Duplex, 100 Mbps Half Duplex, or 100 Mbps Full Duplex.

  • Page 78: Snmp Settings

    Enter the desired information in the Address, Subnet, and Prefix Length fields. IPv6 addresses are entered as the FD00:172:12:0:0:0:0:33 or abbreviated FD00:172:12::33 hex notation. Select either Enabled or Disabled from the DHCP drop-down menu NOTE: If you enable DHCPv6, any information that you enter in the Address, Gateway, and Prefix length fields will be ignored.

  • Page 79: Auditing Event Settings

    Type the address of up to four management workstations that are allowed to manage this switch in the Allowable Managers fields. Alternatively, you may leave these fields blank to allow any station to manage the SCS. Click Save. Auditing Event Settings An event is a notification sent by the switch to a management station indicating that something has occurred that may require further attention.

  • Page 80: Ports Settings- Configuring A Sip

    To update your switch firmware, see "Tools - Rebooting and Upgrading" on page 65 or the Avocent Management Software Online Help. If issues occur during the normal upgrade process, SIPs may also be force-upgraded when needed. NOTE: Check http://www.dell.com for firmware upgrade files. OBWI Operation...

  • Page 81: Launching A Session

    To change the SIP Auto-Upgrade feature: From the side navigation bar, click Ports - SIPs to open the SIPs screen. Select the checkboxes next to the SIPs that you wish to upgrade and click Enable Auto-Upgrade. Attention:Disconnecting a SIP during a firmware update or cycling power to the device will render the module inoperable and require the SIP to be returned to the factory for repair.

  • Page 82: General Sessions Settings

    Select the Resume Active Session checkbox. The Video Viewer window will appear. NOTE: The Dell RAK is required for KVM remote access. NOTE: From the Active Sessions screen, you can view a list of active sessions. The following information is listed about each session: Target Device, Owner, Remote Host, Duration, and Type.

  • Page 83: Local User Account Settings

    Click Save. Local User Account Settings NOTE: User Account settings are supported when the Dell RAK is installed. The OBWI provides local and login security through administrator-defined user accounts. By selecting User Accounts on the side navigation bar, administrators may add and delete users, define user preemption, and access levels, and change passwords.

  • Page 84: Virtual Media Session Settings

    Enter the name and password of the new user in the blanks provided. Select the access level for the new user. NOTE: Multiple access levels are supported when the Dell RAK is installed. Select any of the available devices that you wish to assign to the user account and click Add.
  • Page 85 Select one of the following options from the Virtual Media Access Mode from the drop-down menu: Read-Only or Read-Write. Select one of the Encryption Levels that you wish to be supported. Click Save. Select the checkbox next to each SIP for which you want to enable virtual media and click Enable VM.

  • Page 86: Avocent User Account Settings

    Avocent User Account Settings NOTE: User account settings are supported when the Dell RAK is installed. You can contact and register an unmanaged switch with an Avocent management software device by specifying the IP address of the management software device.

  • Page 87: Active Sessions

    Active Sessions From the Active Sessions screen, you can view a list of active sessions and the following information about each session: Target Device, Owner, Remote Host, Duration, and Type. Closing a Session To close a session: From the side navigation bar, select Active Sessions to display the SCS Active Sessions screen.
  • Page 88 OBWI Operation...

  • Page 89: Video Viewer

    NOTE: To use the remote access feature, the Dell RAK must be installed and you will need to configure the network settings using OSCAR or the Setup port. The 1081AD/2161AD switch can be managed at a reduced level without the Dell RAK once the network settings have been configured.
  • Page 90 If the device you are attempting to access is currently being viewed by another user, you will be prompted to preempt the other user if your preemption level is equal to or greater than the other user's preemption level. Also, the SCS Administrator can disconnect an active user via the Active Session page.
  • Page 91 Table 5.1: Video Viewer Descriptions Number Description Title Bar: Displays the name of the target device being viewed. When in Full Screen mode, the title bar disappears and the target device name appears between the menu and toolbar. Thumbtack icon: Locks the display of the menu and toolbar so that it is visible at all times.

  • Page 92: Changing The Toolbar

    Changing the Toolbar You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window when it is in show/hide state (that is, not locked in place by the thumbtack). To specify a toolbar hide time: Select Tools - Session Options from the Video Viewer window menu.

  • Page 93: Adjusting The View

    Adjusting the View Using menus or task buttons in the Video Viewer window, you can do the following: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1600 x 1200 or 1680 x 1050 (widescreen).

  • Page 94: Refreshing The Image

    Generally, the Video Viewer window automatic adjustment features optimize the video for the best possible view. However, users can fine-tune the video with the help of Dell Technical Support by selecting the Tools - Manual Video Adjust command in the Video Viewer window menu or clicking the Manual...
  • Page 95 To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only with the help of Dell Technical Support. Select Tools - Manual Video Adjust from the Video Viewer window menu.

  • Page 96: Target Video Settings

    Table 5.2: Descriptions for Manual Video Adjust Dialog Box Number Description Number Description Image Capture Width Automatic Video Adjustment 10  Pixel Sampling/Fine Adjust Refresh Image Image Capture Horizontal Position Adjustment bar Image Capture Vertical Position Video Test Pattern Contrast Help Brightness Performance Monitor Noise Threshold...

  • Page 97: Automatic Video Adjustment

    Video settings vary significantly among manufacturers. Dell maintains an online database of optimized video settings for various video cards, particularly Sun- specific ones. This information can be obtained from the Dell online knowledge base or by calling Dell Technical Support.

  • Page 98: Contrast And Brightness

    You can specify the color depths of individual ports and channels by selecting the View Color command in a remote session window. These settings are saved individually per channel. Contrast and Brightness If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video Adjust or click the Automatic Video Adjust button.

  • Page 99: Mouse Settings

    Mouse Settings The Video Viewer window mouse options affect cursor type, Cursor mode, scaling, alignment, and resetting. Mouse settings are device-specific; that is, they may be set differently for each device. NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted.
  • Page 100 Figure 5.3: Video Viewer Window With Local and Remote Cursors Table 5.3: Descriptions for Figure 5.3 Number Description Remote Cursor Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.
  • Page 101 To enter Single Cursor mode, select Tools - Single Cursor Mode from the Video Viewer window menu, or click the Single Cursor Mode button. The local cursor does not appear and all movements are relative to the target device. To select a key for exiting Single Cursor mode: Select Tools - Session Options from the Video Viewer window menu.

  • Page 102: Mouse Scaling

    Mouse Scaling Some earlier versions of Linux did not support adjustable mouse accelerations. For installations that must support these earlier versions, you can choose among three pre-configured mouse scaling options or set your own custom scaling. The pre-configured settings are Default (1:1), High (2:1), or Low (1:2): •...

  • Page 103: Virtual Media

    host system. If your mouse or keyboard no longer responds properly, you can align the mouse to reestablish proper tracking. Alignment causes the local cursor to align with the remote target device’s cursor. Resetting causes a simulation of a mouse and keyboard reconnect as if you had disconnected and reconnected them.

  • Page 104: Sharing And Preemption Considerations

    The user (or user group to which the user belongs) must have permission to establish virtual media sessions and/or reserved virtual media sessions to the target device. See "Local User Account Settings" on page 75. Only one virtual media session may be active to a target device at one time. Sharing and Preemption Considerations The KVM and virtual media sessions are separate;...

  • Page 105: Opening A Virtual Media Session

    the client device that can be mapped as virtual drives. You may also add ISO and floppy image files and then map them using the Virtual Media dialog box. After a device is mapped, the Virtual Media dialog box Details View displays information about the amount of data transferred and the time elapsed since the device was mapped.
  • Page 106 Figure 5.4: Video Viewer Virtual Media Dialog Box To map a virtual media drive: Open a virtual media session from the Video Viewer menu by selecting Tools - Virtual Media. To map a physical drive as a virtual media drive: In the Virtual Media dialog box, click the Mapped checkbox next to the drive(s) you wish to map.
  • Page 107 In the Virtual Media dialog box, click Add Image. b. The common file dialog box will appear, with the directory containing disk image files (that is, those ending in .iso or .img) displayed. Select the desired ISO or floppy image file and click Open. -or- If the client device’s operating system supports drag-and-drop, select the desired ISO or floppy image file from the common...

  • Page 108: Closing A Virtual Media Session

    • Target Drive - Name used for the mapped drive, such as Virtual CD 1 or Virtual CD 2. • Mapped to - Identical to Drive information that appears in the Client View Drive column. • Read Bytes and Write Bytes - Amount of data transferred since the mapping.

  • Page 109: Smart Cards

    You can then launch a KVM session to open the Video Viewer and map a smart card. NOTE: For all smart card readers, you must use a Dell USB2+CAC SIP or an Avocent VMC IQ module.

  • Page 110: Keyboard Pass-Through

    the smart card from the smart card reader or disconnecting the smart card reader from the client server. Keyboard Pass-through Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways, depending on the Screen mode of the Video Viewer window.

  • Page 111: Macros

    Click OK to save setting. Macros The switch OBWI comes pre-configured with macros for the Windows, Linux, and Sun platforms. To send a macro, select Macros - from the Video Viewer window menu, or select the desired macro from the buttons available on the Video Viewer menu.
  • Page 112 Video Viewer...

  • Page 113: Terminal Operation

    Terminal Operation Each SCS may be configured at the switch level through the Terminal Console menu interface, which is accessed through the 10101 setup port. All terminal commands are accessed through a terminal screen or a PC running terminal emulation software. NOTE: The preferred method is to make all configuration settings in the local UI.

  • Page 114: Other Console Main Menu Options

    The terminal may be connected at any time, even when the switch is already turned on. Once the Console Main Menu is displayed, type the number corresponding to Network Configuration and press . Type 1 and press to set your network speed. For best performance, set the SCS at the same speed as the Ethernet switch to which it is attached.

  • Page 115: Firmware Management

    Firmware Management This menu contains the Flash Download selection. For more information, see "Tools - Rebooting and Upgrading" on page 65. Enable Debug Messages This menu option turns on console status messages. Because this can significantly reduce performance, only enable debug messages when instructed to do so by Technical Support.
  • Page 116 Terminal Operation...

  • Page 117: Appendix A: Mib And Snmp Traps

    Appendix A: MIB and SNMP Traps The SCS has the ability to send audit events to an SNMP Manager. The SNMP traps are defined in an SNMP Trap MIB. The Trap MIB file may be uploaded from the SCS using the Save Trap MIB function.
  • Page 118 Describes the Internet standard MIB-II for use with network management protocols in TCP/IP-based inter-networks. • RFC-1215 Describes the SNMP standardized traps and provides a means for defining enterprise-specific traps. The specific objects reported by each trap are defined in the Trap MIB file which is uploaded from the SCS. The following table is a list of the generated trap events.
  • Page 119 Trap Event Trap Number SIP Added SIP Removed Target Device Name Changed Tiered Switch Added Tiered Switch Removed Tiered Switch Name Changed Configuration File Loaded User Database File Loaded Traps 23-32 are Unused 23-32 User Locked User Unlocked SIP Upgrade Started SIP Image Upgrade Result SIP Restarted Virtual Media Session Started...
  • Page 120 Trap Event Trap Number Virtual Media Session Mapped Virtual Media Drive Unmapped Traps 45-75 are Unused 45-75 Smart Card Inserted Smart Card Removed Traps 78-79 are Unused 78-79 Aggregated Target Device Status Changed Appendix A: MIB and SNMP Traps...

  • Page 121: Appendix B: Setup Port Pinouts

    Appendix B: Setup Port Pinouts The SCS 10101 setup port is an 8-pin modular jack. The setup port pinouts and descriptions are provided in the following figure and table. Figure B.1: Setup Port Pinouts Table B.1: Console/Setup Port Pinout Descriptions Pin Number Description Pin Number...
  • Page 122 Appendix B: Setup Port Pinouts...

  • Page 123: Appendix C: Using Avocent Serial Iq Modules

    Appendix C: Using Avocent Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the switch local port, the OBWI, or by using the switch software. All serial data coming from the device is read-only. The data is displayed in a VT100 window, placed into a video buffer, and sent to the switch as though it came from a VGA device.
  • Page 124 NOTE: When any Terminal Applications menu is active, pressing saves changes and returns you to the previous screen. Pressing returns you to the previous screen without saving changes. Within the Terminal Applications menu’s Configuration screen, you can modify the following options: •...
  • Page 125 Purple, Pink, Orange, Red, Maroon and Brown. The default color is Grey. This value cannot be identical to the Bold Text or Background value. • Bold Text: This option changes the screen’s bold text color. The currently selected color displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey.

  • Page 126: Creating A Serial Iq Module Macro

    • Break Key Sequence: This option allows you to configure the key combination that generates a break condition. The default key sequence is . To configure a serial IQ module: Press . The Configuration Screen will appear. Select a parameter to change. You can navigate the Configuration Screen using the ...

  • Page 127: Using History Mode

    macro keystroke sequence over the default. Any combination of or and a single key may be used. When you have finished entering the keystroke sequence that will activate the new macro, press the key. On the line below the macro keystroke sequence you just entered, type the keystroke sequence that you wish the macro to perform.

  • Page 128: Serial Iq Module Pinouts

    • : Enters Configuration mode. The Configuration screen will appear. • : While in Configuration mode, returns to the previous screen with History mode enabled. • : While in Configuration mode, returns to the previous screen with On-Line mode enabled. •...

  • Page 129: Appendix D: Sun Advanced Key Emulation

    Sun keyboard. For example: For , press and hold and press , then . These key combinations will work with the Dell USB, USB2, and USB2+CAC SIPs and Avocent USB, USB2, and VMC IQ modules. With the exception of , these key combinations are not recognized by Microsoft Windows.
  • Page 130 Props Front Stop Again Undo Copy Paste Find Mute keypad / Vol.+ keypad + Vol.- keypad - Command (left)(2) Command (left)(2) Win (GUI) left(1) Command (right)(2) Win (GUI) right(1) ENDNOTES: (1) Windows 95 104-key keyboard. (2) The Command key is the Sun Meta (diamond) key. Appendix D: Sun Advanced Key Emulation...

  • Page 131: Appendix E: Utp Cabling

    Appendix E: UTP Cabling This appendix discusses various aspects of connection media. The SCS system utilizes UTP cabling. The performance of the system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish SCS system performance. NOTE: This appendix is for information purposes only.

  • Page 132: Cabling Installation, Maintenance, And Safety Tips

    installations utilizing UTP cable specifications. The SCS system supports either of these wiring standards. The following table describes the standards for each pin. Table E.1: UTP wiring standards EIA/TIA 568A EIA/TIA 568B white/green white/orange green orange white/orange white/green blue blue white/blue white/blue orange...
  • Page 133 • Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten the ties. • Cross-connect cables where necessary, using rated punch blocks, patch panels, and components. Do not splice or bridge the cable at any point. •...
  • Page 134 Appendix E: UTP Cabling...

  • Page 135: Appendix F: Technical Specifications

    Appendix F: Technical Specifications Table F.1: SCS Technical Specifications 1081AD: 8 AHI/ARI Number of Ports 2161AD: 16 AHI/ARI Dell PS/2, USB, USB2, and USB2+CAC SIPs Type Avocent PS/2, PS2M, USB, Sun, USB2, and VMC modules Connectors 8-pin modular (RJ-45) Sync Types...
  • Page 136 Standard 1024 x 768 @ 60 Hz (preferred) 1280 x 1024 @ 60 Hz (preferred) Target Resolutions 1600 x 1200 @ 60 Hz (preferred) Widescreen 1280 x 800 @ 60 Hz (preferred) 1680 x 1050 @ 60 Hz (preferred) Supported Cabling 4-pair UTP, 30 meters maximum length Dimensions Form Factor...
  • Page 137 Number Protocol 10/100 Ethernet Connector 8-pin modular (RJ-45) USB Port Number Protocol USB 2.0 Power Specifications 1081AD: 1 IEC C14 Connectors 2161AD: 2 IEC C14 Type Internal Power Heat Dissipation 47 BTU/hr AC Input Range 100 - 240 VAC AC Frequency 50/60 Hz auto-sensing AC Input Current 0.6A...
  • Page 138 Operating: 32 to 122 degrees Fahrenheit (0 to 50 degrees Celsius) Temperature Non-operating: -4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) Operating: 20% to 80 % relative humidity (non-condensing) Humidity Non-operating: 5% to 95% relative humidity, 38.7 degrees Celsius maximum wet bulb temperature UL / cUL, CE - EU, N (Nemko), GOST, C-Tick, NOM / NYCE, KCC, SASO, Nemko GS, IRAM, FCC, ICES, VCCI, SoNCAP, SABS, Bellis,...

  • Page 139: Appendix G: Technical Support

    Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. Check our web site at dell.com/support to search the knowledge base or use the on-line service request. Call the Dell Technical Support location nearest you.
  • Page 140 Appendix G: Technical Support...

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