Medical Product Directive 93/42/EEC. Any consequences resulting from the use of this product in restricted working environments are not the responsibility of TOSHIBA TEC. The consequences of the use of this product in restricted working environments may be an electromagnetic interference with other devices or machines in the nearby surrounding area.
ENERGY STAR ROGRAM Toshiba Tec Corporation, as a member of the ENERGY STAR Program, attaches the ENERGY STAR logo to all products which meet the ENERGY STAR Program requirements. The ENERGY STAR Program aims at the promotion of the development and wider usage of office equipment including energy-efficient computers in order to address environmental issues such as global warming.
OR THE ONLY WEEE (Waste from Electrical and Electronic Equipment) This product is marked according to the requirement in EU-Directive 2002/96/EC. (Directive on Waste electrical and electronic equipment - WEEE) The use of the symbol indicates that this product may not be disposed as unsorted municipal waste and has to be collected separately.
ISCLAIMER OTICE The following notice sets out the exclusions and limitations of liability of TOSHIBA TEC CORPORATION (including its employees, agents and sub-contractors) to any purchaser or user (“User’s”) of the e-STUDIO383P, including its accessories, options and bundled software (“Product”).
OTES AUTIONS AND ARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
BOUT THIS MANUAL This manual is the user’s guide for your printer and forms part of the overall user support listed below: > Quick Set-up Guide: to describe how to unpack, connect and power up your printer. > Installation Safety booklet: provides information for safe use of your product. This is a paper document that is packaged with the product.
RINTING AGES The whole manual, Individual pages, or sections may be printed. The procedure is: From the toolbar, select File > Print (or press the Ctrl + P keys). Choose which pages you wish to print: All pages, for the entire manual. Current page for the page at which you are looking.
RINTER COMPONENTS Apart from the Operator panels, which are described in the next chapter, the printers look similar from the outside. The important components are identified in the representations below. For illustration purposes the model is shown. Operator panel Output Stacker (150 sheets, face down) Output Stacker extension Top cover release button Multi Purpose Tray (100 sheets) (shown in open position)
Cooling fan Memory panel (to upgrade your printer’s memory RAM DIMM) Power cable connection Parallel interface connection LAN interface connection USB interface connection Paper Tray extension Rear Face Up Tray extension Rear Face Up Tray Printer components > 13...
ETTING STARTED WITCHING ON Plug the power cable into the power socket of your machine. Plug the power cable into the electric socket. Press the power switch ON. WITCHING OFF Press the power switch OFF. NERGY SAVING SETTINGS OWER SAVING MODE If you do not use the machine for a while, it will enter the power saving mode to control the power consumption of the device.
PERATOR PANELS This chapter describes the function of the operator panel on your printer. (See “Printer drivers” on page 30 for installation of the Configuration Tool.) PERATOR PANEL The operator panel consists of a menu driven control panel, an LCD display and two LED indicators.
Cancel button. When printing press to cancel a print job. Press to exit the MENU mode and go ONLINE, when in the MENU mode. NOTE When there is an error, and there are print jobs in queue, pressing the Cancel button deletes the first job in the queue.
ENU FUNCTIONS The Printer Menu allows you to view and change the printer’s internal settings. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those found in your printer driver or application software.
ITEM DEFAULT MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE RESOLUTION 600 DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE EDIA MENU This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT TRAY1 PAPERSIZE...
ITEM DEFAULT MANUAL TIMEOUT 60 SEC TIMEOUT INJOB 40 SEC TIMEOUT LOCAL 40 SEC TIMEOUT NET 90 SEC LOW TONER CONTINUE JAM RECOVERY ERROR REPORT START UP EMULATION This menu controls the printer’s PCL emulation. ITEM DEFAULT FONT SOURCE RESIDENT FONT NO.
ITEM DEFAULT LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME FX E MULATION This menu controls the printer’s FX emulation. ITEM DEFAULT CHARACTER PITCH...
ITEM DEFAULT I-PRIME DISABLE OFFLINE RECEIVE DISABLE MENU This menu controls the operation of the printer’s USB data interface. ITEM DEFAULT ENABLE SOFT RESET DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE ETWORK MENU This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface. ITEM DEFAULT TCP/IP...
AINTENANCE MENU This menu provides access to various printer maintenance functions. ITEM DEFAULT MENU RESET EXECUTE SAVE MENU EXECUTE RESTORE MENU EXECUTE POWER SAVE ENABLE AUTO PW OFF ENABLE PAPER BLACK SET DARKNESS SMR SETTING BG SETTING SAGE MENU This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items.
APER RECOMMENDATIONS For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper and tray information” in the “Specifications” chapter. APER AND ENVELOPE TYPES The manufacturer of this printer recommends the following guidelines when selecting paper and envelopes for use in your printer: >...
NSTALLING PAPER APER NOTE If you are topping up the paper in a paper tray, it is recommended that you remove the remaining paper from the tray first then add the new paper stock followed by the paper you removed. This ensures that the oldest paper is used first to help prevent paper jams.
Adjust the paper guides (5) by gripping the lug and moving it backwards or forwards to match the size of the paper used. It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly.
Load the paper into the Multi Purpose Tray and push the set button (5). Ensure that the paper is loaded below the arrow level (6) to avoid paper jam. NOTE Do not exceed the paper capacity of approximately 100 sheets or 10 envelopes depending on the media weight.
APER FEED SIZE AND MEDIA SETTING The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper. NOTE Although media properties can be set in the printer driver for particular jobs, when filling a tray with media it is recommended that you manually set the...
Press the Menu UP arrow or DOWN arrow button until PRINT MENU is displayed, then press OK button. Press either UP arrow or DOWN arrow button repeatedly until EDIT SIZE is displayed, then press OK button. Press either UP arrow or DOWN arrow button until the required paper size is displayed, then press the OK button.
NTERFACES Your printer is equipped with a selection of data interfaces: Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. USB – For connection to a PC running Windows 2000 or later or Mac OS X or later. This port requires a cable conforming to USB version 2.0 or above.
RINTER DRIVERS This chapter describes how to install a printer driver on two types of operating system – Windows and Macintosh. The printer drivers are all contained on the printer driver DVD. Please refer to the readme file on this DVD for the latest information on printer driver installation. INDOWS OPERATING SYSTEMS With Windows running, insert the printer driver DVD into your DVD-ROM drive.
PERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. RINTER SETTINGS IN INDOWS NOTE The illustrations in this guide relate to Windows XP PCL and PS emulations – other operating system windows may appear slightly different but the principles are the same.
EMULATION The tabs available are the Setup Tab, the Job Options Tab and the Image Tab. Setup tab Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer.
Job options tab The output resolution of the printed page can be set as follows. > The High Quality setting prints at 1200 x 1200dpi is the best option for printing vector objects such as graphics and text. > The Normal setting prints at 600 x 600dpi and is suitable for most printing jobs. >...
Image tab Dithering produces an intermediate grayscale by adjusting the combination of dots used in printing. Selecting a setting determines the degree of detail with which a graphics image will be printed. Mesh determines that a screen of dots is used for dithering while Line Art determines that an array of lines is used for dithering.
EMULATION The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. Layout tab My Printer Printing Preferences Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. Print on both sides (duplex printing) can be set to long edge or short edge of the document.
Select the required printed paper size. You can substitute another font for TrueType Font. You can set other document options as required, including PostScript options and printer features. Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab.
You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays. For more information on Overlays and Macros, refer to “Overlays and Macros (Windows only)”...
This button prints a test page to ensure that your printer is working. NOTE The above features are provided by the Windows XP operating system and will vary with other operating systems. Advanced tab My Printer Properties You can specify which times of day your printer will be available. Indicates current priority, from 1 (lowest) to 99 (highest).
this option if you want to maximise printer efficiency. When this option is disabled the spooler chooses documents based only on their priority settings. Specifies that the spooler should not delete documents after they are completed. This allows documents to be re submitted to the printer from the spooler instead of printing again from the application program.
PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier. Device settings tab You can set the desired paper sizes in each of the available paper feed trays. You can make a variety of font settings depending on your application.
SIDED PRINTING The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. You can print using Auto Duplex or Manual Duplex function. NOTE The steps in the process relate to Windows XP PCL.
In the 2-sided printing drop down menu, select either Long Edge (Manual) or Short Edge (Manual) according to your printing preferences. If you require further information, click the Duplex Help button. Then, Click the Print button. Every second page (1) of your document is printed first. When this is complete, a message appears on screen prompting you to take the paper, flip it and replace it in the Paper Tray.
Take the printed paper from the Output Stacker (3) and place it in the Paper Tray, ensuring that the printed side is facing up and the bottom of the page facing into the printer (4). Close the Paper Tray and press the Online (5) button. The message window should disappear from your screen and the document finishes printing the remaining pages of your document.
VERLAYS AND ACROS INDOWS ONLY HAT ARE OVERLAYS AND MACROS If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features.
REATE AND DOWNLOAD THE PROJECT From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. Choose ProjectsNew Project. Choose ProjectsAdd File to Project. Set the Files of Type drop-down list to PRN Files(*.prn). Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set.
In the Define Overlays window, enter a suitable name (2) for this overlay and choose which page(s) (3) of your documents will use this overlay. Enter the name of the overlay file (4) exactly as it appeared in the Storage Device Manager project window. Remember that this name is case sensitive.
PCL O REATING VERLAYS Three steps are required to create an overlay: Create the form data using your own application software and print it to a printer (.PRN) file. Use the Storage Device Manager utility software supplied on DVD with your printer to create a “project file,”...
If you wish to edit the names or ID numbers, double-click the file entry and edit the details. Note that the names are case sensitive. Choose ProjectsSave Project and enter a meaningful name (e.g. “Letter Stationery”) so that you can recognise it. Choose ProjectsSend Project Files to Printer to download the project to the printer.
The new overlays will now appear in the Defined Overlays list in the printer properties window. When done, click OK to close the printing preferences window. Your new overlays are now ready and available to be used for any future documents you wish.
ONSUMABLES AND MAINTENANCE This section deals with the replacement of the toner cartridge and image drum and general maintenance. HEN TO REPLACE THE TONER CARTRIDGE When the toner is running low, TONER LOW is displayed in the operator panel LCD. After Toner Low displays, the printer will print about 100 more pages then display Toner Empty and stop printing.
Pull the coloured lever (1) on the right side of the toner cartridge towards the front of the printer (unlock position) to close the cartridge then remove the used toner cartridge (2). Clean the top of the ID unit with a clean, lint free cloth. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture.
Insert the left end of the cartridge into the top of the image drum unit first (5), push it against the pins on the drum unit, then lower the right end of the cartridge down onto the image drum unit. Pressing gently down on the cartridge to ensure that it is firmly seated, push the coloured lever towards the rear of the printer (lock position) (6).
Close the top cover and press it down to latch it closed. HEN TO REPLACE THE IMAGE DRUM When the drum reaches 90% of its life, a REPLACE IMAGE DRUM message is displayed in the operator panel LCD. Change the image drum when the print becomes faint or begins to deteriorate.
Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the ID unit is very delicate and light sensitive.
LEANING CAUTION! Use a clean, moist, lint-free cloth for cleaning. Do not use benzine, thinners or alcohol as a cleaning agent. THE UNIT CASING Switch the printer off. Wipe the unit surface with a soft cloth moistened sparingly with water or neutral detergent.
Gaining access through the gap left by paper tray, wipe the feed rollers with a clean, lint-free cloth moistened with water. Wipe the feed roller on the paper tray. Replace the paper tray. Open the Multi Purpose Tray. Press the tab to open the roller assembly cover and wipe the feed rollers. Close the roller assembly cover.
HEAD CAUTION! Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur. Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. There is no need to switch off the printer to clean the lens.
ROUBLESHOOTING TATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the self-explanatory status and error messages in your chosen language.
NPUT JAM NOTE The model has been illustrated below. Remove the paper tray from the printer (1). Remove any crumpled or folded paper. Remove any paper from the underside of the printer (2). Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing.
Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. Remove any jammed sheets from the paper path. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 &...
Remove any jammed paper from the face down stacker. NOTE If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on.
Check for paper jam in duplex unit. > Remove the Image Drum as described in step then, remove the Duplex unit (1) by raising the coloured handles (2) on each side, and then by holding the handles and gently lifting it out. >...
> Raise the Paper Guard (1) and remove the paper. Lower the Paper Guard back into position. > Re-install the image drum as described in step Open the Multi Purpose Tray (1). > Remove any paper that you find (2), and then close the tray. Close the top cover and press down to latch it closed.
RINT QUALITY PROBLEMS Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. SYMPTOM PROBLEM SOLUTION Blank sheets printed. Image drum cartridge Reinstall image drum cartridge. not properly installed.
SYMPTOM PROBLEM SOLUTION Pages curl Printing on wrong side Turn paper over in tray. (Note arrow on excessively. of paper. paper package). Install paper print side down in tray. Moisture in paper. Avoid storing paper in areas of excessive Improper storage. temperature and humidity.
OFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM PROBLEM SOLUTION Printing is garbled. Incorrect driver is Install an appropriate driver.
NSTALLING OPTIONS The following options are available to extend the performance of your printer: > 64, 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (80g/m²) OPTION MODEL NUMBER...
MAC OS X NOTE Applies to the PS driver only. Lion (Mac OS X 10.7), Snow Leopard (Mac OS X 10.6) and Leopard (Mac OS X 10.5) Open the Mac OS X Print & Fax Preferences. Ensure your machine is selected. Click Options &...
PECIFICATIONS ENERAL PRINTER MODEL MODEL NUMBER e-STUDIO383P DP-3830P A summary of the basic characteristics of your printer appears in the table below: ITEM SPECIFICATION Dimensions 387mm x 364mm x 244.5mm (W x D x H) Weight 11.6kg approximately (without second tray) Power supply 220 to 240VAC @ 50 - 60Hz ±...
APER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions).
Feed Tray Ejection Method Paper type Size Weight Labels Letter Transparencies Letter Duplex Printing Auto Manual Paper type Size Weight Plain paper L,ML,M, MH, H Letter Executive Legal(13) Legal(13.5) Legal(14) 16K (184 - 260mm) L,ML,M, MH, H 16K (195 - 270mm) 16K (197 - 273mm) L,ML,M, MH, H...
Duplex Printing Auto Manual Paper type Size Weight Envelopes Com-9 Com-10 Monarch Custom W: 86 – 216 L: 140 – 356 Labels Letter Transpa- rencies Letter OTES SYMBOLS TERMS Notes: When an optional second paper tray is used, the original tray is referred to as Tray 1 and the optional tray as Tray 2.
SYMBOL/ MEANING TERM Medium Light paper weight: 67 - 73g/m Medium paper weight: 74 - 88g/m Medium Heavy paper weight: 89 - 104g/m Heavy paper weight: 105 - 122g/m Ultra Heavy paper weight: 123g/m - 160g/m Can be used Cannot be used ...