Honeywell HCD5HIH Reference Manual
Honeywell HCD5HIH Reference Manual

Honeywell HCD5HIH Reference Manual

Equip series true day/night network box camera
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Table of Contents
Document 800-07067V5 – Rev A – 07/2013
True Day/Night
Network Box Camera
®
equIP
NTSC / PAL
HCD5HIH
HCD5MIH
HCD5WIH
Reference Guide
Series
HCD5HIHX
HCD5MIHX
HCD5WIHX
Table of Contents
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Summary of Contents for Honeywell HCD5HIH

  • Page 1 ® equIP Series True Day/Night Network Box Camera NTSC / PAL HCD5HIH HCD5HIHX HCD5MIH HCD5MIHX HCD5WIH HCD5WIHX Reference Guide Document 800-07067V5 – Rev A – 07/2013...
  • Page 3 Reference Guide...
  • Page 4 Added a note in the IP installation section suggesting that all Norton AntiVirus software be disabled before installing the IP software. Added the information for installing the Honeywell IP Utility on Windows 7. And added Frame Rate to the list of available priority settings in the Compression Settings section.
  • Page 5: Table Of Contents

    Installing the Honeywell IP Utility ........25...
  • Page 6 Problem: Cannot Connect to a Device ........84 Appendix B HCD5HIH(X) Specifications ....... 85 Appendix C HCD5MIH(X) Specifications .
  • Page 7 Figure 3-1 Honeywell IP Utility Log On Window ......29 Figure 3-2 Honeywell IP Utility User Interface.
  • Page 8 Figures Figure 4-24 Compressions Settings Tab: Primary Stream ......61 Figure 4-25 Primary Stream Video Codec Settings .
  • Page 9 ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Tables Table 1-1 Network Cameras Model Numbers....... 15 Table 3-1 PC Minimum System Requirements .
  • Page 10 Tables...
  • Page 11: About This Document

    HCD5 equIP Series True Day/Night Network Box Camera Reference Guide About This Document This document introduces the Honeywell HCD5 Series of High Resolution True Day/Night Network Box Cameras. This series includes the following cameras: • HCD5HIH(X) 1080p True Day/Night Network Box Camera •...
  • Page 12: Cautions And Warnings

    About This Document Cautions and Warnings THIS SYMBOL INDICATES THAT CAUTION DANGEROUS VOLTAGE RISK OF ELECTRIC CONSTITUTING A RISK OF SHOCK ELECTRIC SHOCK IS PRESENT DO NOT OPEN WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF ELECTRIC THIS SYMBOL INDICATES THAT SHOCK, DO NOT REMOVE THE COVER.
  • Page 13: Manufacturer's Declaration Of Conformance

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise...
  • Page 14 About This Document Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
  • Page 15: Introduction

    Introduction Honeywell’s High Resolution True Day/Night Network Box Cameras provide high picture quality remote video surveillance over a network connection. See Table 1-1 for a list of camera models. Table 1-1 Network Cameras Model Numbers Model Number Description HCD5HIH True Day/Night 1080p Network Camera, NTSC...
  • Page 16: Features

    Introduction Features The Honeywell Megapixel IP Box Camera has the following features: Camera Resolution Progressive Scan Sensor HCD5HIH/X 1080p (1920 x 1080) 1/2.7" color CMOS HCD5MIH/X 720p (1280 x 720) 1/4" color CMOS HCD5WIH/X 720p (1280 x 720) 1/3" color CMOS •...
  • Page 17: Installation And Setup

    Before you install your IP box camera: • Please read this guide carefully. Keep this guide for future reference. • Before installing the camera, Honeywell recommends that you download the latest software updates. Go to http://www.honeywellsystems.com/support/download-center/index.html and follow the instructions on the page to logon, find your camera, and then download the latest software updates.
  • Page 18: Overview Of The Installation Procedure

    13). Overview of the Installation Procedure This network camera is intended for indoor use only. If you choose to mount the camera outdoors, you must employ a suitable weatherproof enclosure (such as Honeywell’s HHC12 camera housing). Seewww.honeywellvideo.com/products/cameras/index.html information on Honeywell weatherproof enclosures and mounting brackets.
  • Page 19: Adjusting The Back Focus

    Some installation codes state that the mounting bracket must be capable of supporting up to four times the combined weight of the camera and lens. For outdoor applications, mount the camera inside a weatherproof enclosure. See www.honeywellvideo.com/products/cameras/index.html for information on Honeywell weatherproof enclosures. Document 800-07067V5 Rev A 07/2013...
  • Page 20: Wiring

    Installation and Setup Figure 2-2 Camera Mount Use standard size mounting bolts (1/4 x 20) to mount the camera on a bracket or tripod. Wiring Figure 2-3 Camera Connections Analog video connection for a spot monitor 24 V AC power Alarm input (maximum rated voltage level 24 V DC) and output.
  • Page 21: Connecting Power

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Network RJ-45 Ethernet Connection The main video connection for your network camera will be made through your Ethernet network connection. Connect the Ethernet connector on the rear of the camera to your network using an Ethernet (10Base-T, 100Base-TX) cable.
  • Page 22 Installation and Setup Note If you are using PoE (802.3 af), power will automatically be supplied to the camera through the network cable. Plug in the power supply. Use a screwdriver to first loosen the ~AC 24 V terminal screws on the terminal block. Note To ease installation, the terminal block can be removed.
  • Page 23: Connecting Alarms

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Connecting Alarms WARNING! Do not exceed the maximum rating of 12 V DC, 0.5 A on alarm output connections. The network camera has one alarm input and one alarm output available to connect to peripheral devices (Figure 2-4).
  • Page 24: Connecting Audio

    Installation and Setup Figure 2-6 Alarm Output Connection ALARM – The alarm output can be configured to provide normally open or normally closed contacts (see Alarm Settings on page to configure the alarm output). Contacts will be rated for 12 V DC @ 0.5 A. Connecting Audio The network camera supports bi-directional audio.
  • Page 25: Installing The Honeywell Ip Utility

    About the Honeywell IP Utility and Web Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a DVD or downloaded from the Honeywell Security Group website (www.honeywellvideo.com/products/cameras/index.html). It is installed on a local ®...
  • Page 26: Step 1: Confirm Your System Requirements

    Username and Password, contact the customer service center for your region. Contact information is found on the Download Center page. Note Before installing and using the Honeywell IP Utility, confirm that your camera is connected to the network through an Ethernet cable (see Network RJ-45 Ethernet Connection on page 21).
  • Page 27: Step 2: Install The Honeywell Ip Utility Software

    HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Install the Honeywell IP Utility on a work station with the minimum requirements (outlined Table 3-1). After the IP Utility is installed, the same computer workstation can be used to access the web client.
  • Page 28: Finding The Equip Series User Guide

    Username and Password, contact the customer service center for your region. Contact information is found on the Download Center page. Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility Set-up.exe icon from where you extracted the file.
  • Page 29: Step 3: Log Onto The Ip Utility And Discover Network Devices

    Honeywell Video Systems IP Utility Honeywell IP Utility. The Honeywell IP Utility Log On window opens. Figure 3-1 Honeywell IP Utility Log On Window Note If the IP Utility you are using is V49 or higher, then you will not get the credential window when logging in.
  • Page 30: Figure 3-2 Honeywell Ip Utility User Interface

    The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. Automatically discover or manually refresh the list of devices on the network.
  • Page 31: Step 4: Connect To A Device And Configure Network Settings

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Enable or disable the HTTP Server checkbox for additional security. Only an Administrator can disable (uncheck the box), resulting in the user being unable to access the web client, although video recording is unaffected. Note All examples in this User Guide show the GUI for the HCD5MIH(X) model camera, unless otherwise specified.
  • Page 32: Configuring The Ip Network Settings Automatically Or Manually

    Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that you change the device name. IP Address The IP address of the device on the network.The camera obtains an IP address by static or dynamic (automatic) means.
  • Page 33: Figure 3-3 Setting The Ip Network Settings Automatically Or Manually

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 3-3 Setting the IP Network Settings Automatically or Manually Click to clear this checkbox and manually set the network details Note All examples in this User Guide show the GUI for the HCD5MIH(X) model camera, unless otherwise specified.
  • Page 34: Interfacing With The Equip Psia Device Via A Network Video Recorder

    It is important to click Apply in order to save any configuration change. Log onto the web client. There are two ways to launch the web client and log on— via the Honeywell IP Utility Program or directly from Internet Explorer. Honeywell IP Utility Log onto the Honeywell IP Utility program.
  • Page 35: Figure 3-4 Activex Prompt

    Honeywell PSIA IP ActiveX control. Figure 3-4 ActiveX Prompt Click Yes. Follow the InstallShield Wizard prompts to install the secure Honeywell PSIA IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The web client interface opens and live streaming video displays on the monitor.
  • Page 36: Uninstalling The Ip Utility And/Or The Bonjour Software

    Installing the Honeywell IP Utility Note Logging Onto the Web Client from Internet Explorer on page information on viewing live video directly through Microsoft IE. Figure 3-5 Web Client Interface After Logging On Uninstalling the IP Utility and/or the Bonjour Software You can uninstall the IP Utility and/or the Bonjour software using: •...
  • Page 37: Uninstalling The Ip Utility And/Or The Bonjour Software Using The Control Panel

    The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish. Uninstalling the IP Utility and/or the Bonjour Software Using the Control Panel ...
  • Page 38 Installing the Honeywell IP Utility...
  • Page 39: Ip Camera Web Client

    IP Camera Web Client Before you launch the Honeywell IP web client, ensure that you complete the following sections before configuring your HCD5 series camera: • Chapter 2, Installation and Setup • Chapter 3, Installing the Honeywell IP Utility This chapter covers: •...
  • Page 40: About The Web Client

    IP Camera Web Client About the Web Client The web client is the web-based application that enables users to: • View live-streaming video • View the device network settings and firmware details • Configure camera settings • Configure video analytics settings •...
  • Page 41: Confirming Your System Requirements

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Confirming Your System Requirements Ensure that your workstation meets the following minimum requirements for installing ActiveX. Table 4-2 PC Minimum Requirements for ActiveX Component Minimum Requirement Web Browser • Microsoft IE6, IE7, IE8, or IE9 (32-bit) Operating System •...
  • Page 42: Figure 4-1 Windows Firewall Settings For Ie

    IP Camera Web Client Checking the Firewall Settings Note If the firewall is turned off on your PC, then please skip this section and continue with Checking the UAC Settings on page 44. If the firewall is turned on on your PC, then you can either turn it completely off, or configure it as follows: ...
  • Page 43: Figure 4-2 Allowed Programs List In Ie

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-2 Allowed Programs List in IE If Internet Explorer is already in the Allowed list, then please confirm that the settings are configured as in Figure 4-2. If Internet Explorer is not already in the Allowed list, then please add IE to the list, as shown in Figure 4-3.
  • Page 44: Figure 4-3 Adding Ie To The Allowed Programs List

    IP Camera Web Client Figure 4-3 Adding IE to the Allowed Programs List Note After adding IE to the Allowed Programs list, please configure the settings as shown in Figure 4-2. Checking the UAC Settings  Click Start Control Panel to open the Control Panel. Enter UAC in the Search Control Panel.
  • Page 45: Figure 4-5 User Account Control Settings Page

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-5 User Account Control Settings Page If the UAC level is not configured to the lowest level (see Figure 4-6), then please run IE as administrator, as shown in Figure 4-7 page 46 Figure 4-6...
  • Page 46: Figure 4-7 Run Ie As Administrator

    IP Camera Web Client Figure 4-7 Run IE as Administrator Adding to Trusted Sites in IE Open the camera login page. Figure 4-8 Camera Login Page...
  • Page 47: Figure 4-9 Trusted Sites Configuration Page In Ie

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide    Click Tools Internet Options Security Trusted Sites. Figure 4-9 Trusted Sites Configuration Page in IE Click Sites. The Trusted Sites window opens. Figure 4-10 Trusted Sites List Document 800-07067V5 Rev A 07/2013...
  • Page 48: Configuring Windows Xp Service Pack 3 And Ie Security Settings

    IP Camera Web Client Click to uncheck Require server verification (https:) for all sites in the zone. • To add one camera to the Trusted Sites list, enter the URL in the Add this website to the zone: field. See Figure 4-10.
  • Page 49: Figure 4-12 Allowing Ie Through The Firewall

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-12 Allowing IE through the Firewall Click OK to save the changes. Adding to Trusted Sites in IE Open the camera login page. Document 800-07067V5 Rev A 07/2013...
  • Page 50: Figure 4-13 Camera Login Page

    IP Camera Web Client Figure 4-13 Camera Login Page    Click Tools Internet Options Security Trusted Sites.
  • Page 51: Figure 4-14 Trusted Sites Configuration Page In Ie

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-14 Trusted Sites Configuration Page in IE Click Sites. The Trusted Sites window opens. Figure 4-15 Trusted Sites List Document 800-07067V5 Rev A 07/2013...
  • Page 52: Logging On And Off The Ip Web Client

    By clicking Launch Browser from the IP Utility interface. • Directly from Internet Explorer by entering the URL (the IP address) in the address bar. Launching the Web Client from IP Utility From the desktop, double-click the Honeywell IP Utility icon -OR-   ...
  • Page 53: Figure 4-17 Launching The Web Client From The Ip Utility

    • The default Guest password is guest. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. In the Discovery pane, double-click the device you want to connect to.
  • Page 54: Logging Onto The Web Client From Internet Explorer

    Honeywell PSIA camera from IE for the first time. I If you have a previous version of the IP ActiveX installed, you are prompted to upgrade to a later version of the Honeywell PSIA IP ActiveX control.
  • Page 55: Uninstalling The Honeywell Psia Ip Activex: Microsoft Ie

    Series True Day/Night Network Box Camera Reference Guide Figure 4-18 ActiveX Prompt Click Next. Follow the InstallShield Wizard prompts to install the Honeywell PSIA IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish.
  • Page 56: Navigating The Web Client User Interface

    IP Camera Web Client Navigating the Web Client User Interface Figure 4-19 Web Client Window Layout: Administrator Log On The URL corresponds to the IP Address as Click Logout to exit the program. configured in the IP Utility. Confirm the user type logged in. Click the tabs to access the available...
  • Page 57: Figure 4-20 Web Client: Administrator User

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-20 Web Client: Administrator User The menu bar displays When an alarm is which user is logged on Click to select the detected, an alarm and provides a link to log video stream.
  • Page 58: Live View

    The SnapShot function allows you to save an image from Live View to a default folder on your computer (C:\Program Files\Honeywell Video Systems\Support\Snapshots). Files are saved as: DeviceName_Date_Time.bmp. You are not asked for confirmation. SnapShot is available to Administrators and Users with administrator and guest privileges.
  • Page 59: Configuring Ip And Firmware Settings

    Depending on the hardware installation, there is a tab called either Device Information or Device Settings. In both cases, the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility. It provides read-only network settings, firmware settings, and video formats without having to access the IP Utility.
  • Page 60: Resetting The Device

    Firmware Settings including product name and version Video Output - Enable or disable local video out to a spot monitor. HCD5HIH(X) only. Note Enabling Local Video Out will disable to the secondary video stream. HCD5HIH(X) only.
  • Page 61: Compression Settings

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Compression Settings The video signal sent from the camera to the web client has a number of settings that can be edited which affect how the video displays in the web client. The Compression Settings tab enables you to configure these settings: •...
  • Page 62: Primary Stream Video Codec Settings

    Note If you select 1920 x 1080p resolution for the primary stream for your HCD5HIH(X) camera, you can select all the resolutions except 720p for your secondary stream. If you select 1280 x 720p resolution for the primary stream for your HCD5HIH(X) camera, you can select all the resolutions except 1080p for your secondary stream.
  • Page 63: Figure 4-26 Secondary Stream Video Codec Settings

    Set the Maximum Bit Rate (kbps) Note Enabling the secondary (MJPEG) stream disables the local video out (aim and focus). (HCD5HIH(X) only) Configuring the Compression Settings On the Compression Settings tab, in the Statistics area, select the Received check box to receive in real time the bit rate and frame rates for the current image.
  • Page 64: Table 4-5 Video Streaming Resolutions - 720P Resolution Primary Stream

    IP Camera Web Client Table 4-5 Video Streaming Resolutions - 720p Resolution Primary Stream Primary Stream Resolutions Secondary Stream Resolutions 1280 x 720 H.264 MJPEG 1920 x 1080 (not supported) 640 x 360 1280 x 720 320 x 180 800 x 450 640 x 360 320 x 180 Table 4-6...
  • Page 65: Figure 4-27 Quality Settings

    Series True Day/Night Network Box Camera Reference Guide Configuring Priority Settings: Quality, Bit Rate, and Frame Rate Honeywell's H.264 cameras use efficient compression technology to provide high picture quality at minimal bandwidth. The default settings are based on typical user requirements and settings and are adequate for most scenes.
  • Page 66: Statistics: Received Bit Rate And Frame Rate

    IP Camera Web Client Figure 4-28 Bit Rate Settings Bit Rate is selected. Increasing or decreasing the target bit rate threshold will Target Bit Rate increase or decrease the picture quality accordingly. If the target bit rate is exceeded, the frame rate will drop. Selecting Frame Rate for Priority When Frame Rate is selected as the priority, you can adjust the Target Bit Rate.
  • Page 67: Camera Setup

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Camera Setup The Camera Setup tab provides access to the settings used to configure the camera configurations for both Primary and Secondary streams. The following section explains Auto Exposure and White Balance setup. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 68: Auto Exposure

    (HCD5MIH(X) and Adjust the ALC level to the appropriate value so that the image is HCD5HIH(X) only) correctly exposed (neither too bright nor too dark). This is recommended for indoor scenes, especially under fluorescent light.
  • Page 69 Eliminates the “flicker” that can appear in an image under certain (HCD5MIH(X) and lighting conditions (for example, fluorescent lighting). This setting is not HCD5HIH(X) only) available if you have selected ELC. Off, Low, High Automatically provides a clear image under low-light conditions. DSS (Digital Slow Shutter) improves the scene brightness.
  • Page 70: White Balance

    IP Camera Web Client White Balance White Balance ensures that color integrity is maintained in the camera image by compensating for the temperature color “casts” that different light sources can cause. Use Table 4-11 to set up White Balance options. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 71: Tamper Detection

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-31 Video Analytics Tab Each Tamper Detection Setting provides 3 threshold levels: High (80%), Medium (50%) and Low (30%). Each setting has three threshold levels: high (80%), medium (50%) and low (30%). When these thresholds are exceeded, camera tampering or motion is detected, and alarm messages appear above the video display and alarm signals are sent to DVRs/NVRs (see Figure...
  • Page 72: Figure 4-33 Video Analytics Alarm Message

    IP Camera Web Client Figure 4-33 Video Analytics Alarm Message Configuring Video Blur Detection The video appears blurred when the camera is exposed to elements such as water. When this occurs, video blurring in the field of view is detected and an alarm message appears (see Figure 4-33) above the video display.
  • Page 73: Table 4-13 Blinding Threshold Values

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide In the Blinding Threshold list, select one of the following options: Table 4-13 Blinding Threshold Values Value To detect … High (80%) Maximum blinding. The alarm message appears when your camera is blinded by 80% or more.
  • Page 74: Configuring Video Motion Detection

    IP Camera Web Client In the Scene Change Threshold list, select one of the following options: Table 4-14 Scene Change Threshold Values Value To detect … High (80%) Maximum change in the camera field of view. The alarm message appears when there is at least an 80% change in your camera field of view.
  • Page 75 ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Note To ensure that the VMD settings have been applied, click onto another tab, and then back onto the Video Settings tab. Check the VMD settings for the changes you made.
  • Page 76 IP Camera Web Client Increasing VMD sensitivity If relevant scene motion does not trigger VMD alarms, the following adjustments will increase VMD sensitivity: • Decreasing the sensitivity level from 80% to 50%, or from 50% to 30%. This change will cause smaller objects to trigger alarms and it will also require smaller contrast level to report and alarm.
  • Page 77: Figure 4-34 Video Motion Detection Configuration - 30% Sensitivity Level

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-34 Video Motion Detection Configuration - 30% Sensitivity Level Figure 4-35 Video Motion Detection Configuration - 50% Sensitivity Level Document 800-07067V5 Rev A 07/2013...
  • Page 78: Figure 4-36 Video Motion Detection Configuration - 80% Sensitivity Level

    IP Camera Web Client Figure 4-36 Video Motion Detection Configuration - 80% Sensitivity Level Wide Field of View In a wide field of view camera, the car shown below would be expected to trigger a VMD alarm if the VMD region-of-interest box size is not larger than indicated by the red box: Figure 4-37 Video Motion Detection Configuration - 30% Sensitivity Level for a Wide Field of View...
  • Page 79: Figure 4-38 Video Motion Detection Configuration - 50% Sensitivity Level For A Wide Field Of View

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure 4-38 Video Motion Detection Configuration - 50% Sensitivity Level for a Wide Field of View Figure 4-39 Video Motion Detection Configuration - 80% Sensitivity Level for a Wide Field of View For cameras with a wide-angle field of view covering a large outdoor scene, people who walk far away from the camera might appear rather small in the image.
  • Page 80: Alarm And Audio

    IP Camera Web Client Figure 4-40 Video Motion Detection Configuration - A Combination Setup Alarm and Audio Figure 4-41 Audio and IO Settings Tab...
  • Page 81: Alarm Settings

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Alarm Settings Connect external devices such as sirens or flashing lights to the alarm output connector to signal camera users that an alarm is activated. Set the Alarm Output as Normally Open or Normally Close.
  • Page 82: Audio Settings

    IP Camera Web Client When Alarm Input is set to Normally Closed When Alarm Input is set to Normally Closed, the camera is normally in Day mode if the camera alarm input connection is closed (shorted). • The IR-cut filter will be off (removed), and the camera will switch to Night mode if the camera Alarm input connection is opened.
  • Page 83: Appendix A Troubleshooting

    Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your network camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to https://www.honeywellsystems.com/ss/techsupp/index.html.
  • Page 84: Problem: Web Client Does Not Display The Expected Video

    Troubleshooting Solution 2 Enable Microsoft .NET Framework 3.5 on your workstation. It usually comes pre-installed on Windows 7. Enabling Microsoft .NET Framework 3.5 on Your Workstation    Go to Start Control Panel Programs Programs and Features. Click the check box beside Microsoft .NET Framework 3.5 to enable it. Click OK to save the new setting.
  • Page 85: Appendix Bhcd5Hih(X) Specifications

    HCD5HIH(X) Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Scanning System: Progressive Image Sensor: 1/2.7” CMOS Number of Pixels (H x V): 1920 x 1080 (HD) Minimum Illumination: 0.18 lux color/0.15 lux BW @ 50 IRE, F1.2...
  • Page 86 1 GB RAM (32-bit) or 2 GB RAM (64-bit) Graphics card: Display driver with Direct3D enabled (for camera IP web client only) Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance: checks the status of the device. Firmware upgrades over HTTP, firmware available at http://www.honeywellsystems.com/support/download- center/index.html.
  • Page 87: Figure B-1 Camera Dimensions

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure B-1 Camera Dimensions 5.34” (135.6 mm) 0.81” (20.6 mm) Document 800-07067V5 Rev A 07/2013...
  • Page 88 HCD5HIH(X) Specifications...
  • Page 89: Appendix Chcd5Mih(X) Specifications

    HCD5MIH(X) Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Scanning System: Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V): 1280 x 720 (HD) Minimum Illumination: 0.6 lux color/0.4 lux BW @ 50 IRE, F1.3 0.25 lux color/0.15 lux BW @ 30 IRE, F1.3...
  • Page 90 1 GB RAM (32-bit) or 2 GB RAM (64-bit) Graphics card: Display driver with Direct3D enabled (for camera IP web client only) Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance: checks the status of the device. Firmware upgrades over HTTP, firmware available at http://www.honeywellsystems.com/support/download- center/index.html.
  • Page 91: Figure C-1 Camera Dimensions

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure C-1 Camera Dimensions 5.34” (135.6 mm) 0.81” (20.6 mm) Document 800-07067V5 Rev A 07/2013...
  • Page 92 HCD5MIH(X) Specifications...
  • Page 93: Appendix Dhcd5Wih(X) Specifications

    HCD5WIH(X) Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Scanning System: Progressive Image Sensor: 1/3” CMOS Number of Pixels (H x V): 1280 x 720 (HD); 640 x 480 (VGA) Minimum Illumination: 0.1 lux color/0.07 lux BW @ 50 IRE, F1.2 Video Output (local):...
  • Page 94 1 GB RAM (32-bit) or 2 GB RAM (64-bit) Graphics card: Display driver with Direct3D enabled (for camera IP web client only) Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance: checks the status of the device. Firmware upgrades over HTTP, firmware available at http://www.honeywellsystems.com/support/download- center/index.html.
  • Page 95: Figure D-1 Camera Dimensions

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Figure D-1 Camera Dimensions 5.34” (135.6 mm) 0.81” (20.6 mm) Document 800-07067V5 Rev A 07/2013...
  • Page 96 HCD5WIH(X) Specifications...
  • Page 97: Appendix E Glossary

    Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
  • Page 98 Glossary PAL (Phase Alternate Line) A standard of specifications for television transmission for color TV signals used in West Germany, England, Holland, Australia, and several other countries. It uses an interlaced format with 625 lines per frame at 25 frames per second. PoE (Power over Ethernet) A method of powering Ethernet-connected devices via the Ethernet cabling as defined in the IEEE 802.3af standard.
  • Page 99: Index

    ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide Index camera blinding camera field of view change camera settings ActiveX installation minimum requirements UAC settings DayToNight uninstallation through IE detect time ActiveX control flickerless adding, trusted sites 46, administrator NightToDay privileges...
  • Page 100 discovering 29, IP network settings information tab default gateway name IP address DHCP address 32, 33, MAC address digital noise reduction subnet mask digital slow shutter IP Utility disconnect button description disconnecting, from IP Utility disconnecting discovering devices 29, installing interface overview logging on uninstalling...
  • Page 101 ® HCD5 equIP Series True Day/Night Network Box Camera Reference Guide tamper detection video format target bit rate 62, video resolution target bit rate, setting password thresholds, video analytics defaults trusted sites, adding 46, picture quality 62, priority priority order quality or bit rate UAC settings processor...
  • Page 104 Document 800-07067V5 – Rev A – 07/2013 © 2013 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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