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Hitachi SelecSet 900 Series User Manual

Hcx5000i system
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Hitachi Telecom (USA), Inc.
3617 Parkway Lane
Norcross, GA 30092
(770) 446-8820
HCX5000i System
Release 9.0
SelecSet 900 Series

User Guide

HCXTD850
Rev. A02
Table of Contents
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Summary of Contents for Hitachi SelecSet 900 Series

  • Page 1: User Guide

    Hitachi Telecom (USA), Inc. 3617 Parkway Lane Norcross, GA 30092 (770) 446-8820 HCX5000i System Release 9.0 SelecSet 900 Series User Guide HCXTD850 Rev. A02...
  • Page 2 Telecom USA Inc. or an authorized representative of Hitachi Telecom (USA), Inc. Note that SelecSet 900 phones cannot be repaired in the field. Repairs to your SelecSet 900 phone should be performed by Hitachi Telecom (USA), Inc. or an authorized representative of Hitachi Telecom (USA), Inc. For information, contact: Hitachi Telecom (USA), Inc.
  • Page 3 The SelecSet 900 phones have been verified according to FCC Part 15 Class B Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 4: Table Of Contents

    Table of Contents Preface About Your SelecSet 900 The Displays................1-3 Displaying Programmable Key Information ......1-6 Displaying Caller ID Information ..........1-7 Keys..................1-8 Feature Keys................1-12 Fixed Keys................1-13 Soft Keys ................1-16 Programmable Autodial Keys ..........1-19 Key Lamps ................
  • Page 5 900 U ABLE OF ONTENTS ELEC UIDE Answering a Call From Another Extension......2-23 Answering an Outside Call.............2-24 Answering a Call While On the Phone........2-25 Answering Attendant Calls Using TAFAS ......2-26 Automatic Call Return (ACR) ..........2-27 Answering a Ringing Night Bell ..........2-28 Answering a Call at Another Phone ........2-29 Conferencing................2-32 Using Bridged CAPs...............2-33...

  • Page 6: Reference

    900 U ELEC UIDE ABLE OF ONTENTS Accessing and Returning Messages..........4-4 Searching the Name/Number Directory ........4-5 Redialing a Number..............4-9 Setting a Reminder ..............4-10 Covering Calls ................4-12 Using Do Not Disturb.............4-17 Forwarding Calls ..............4-19 Programming an Autodial Key ..........4-24 SelecSet 940 Soft Key Operations ..........4-27 Accessing and Returning Messages........4-28 Searching the Name/Number Directory .........4-29 Redialing a Number..............4-32...
  • Page 7 900 U ABLE OF ONTENTS ELEC UIDE viii HCXTD850, Rev. A02, September 2001...

  • Page 8: List Of Figures

    List of Figures Figure 1-1 The SelecSet 900 Series of Phones......1-2 Figure 1-2 SelecSet 920 Idle Display........... 1-3 Figure 1-3 SelecSet 930 Main Menu Display ......1-4 Figure 1-4 SelecSet 940 Main Menu Display ......1-5 Figure 1-5 SelecSet 920 Key Layout ........... 1-9 Figure 1-6 SelecSet 930 Key Layout ........
  • Page 9 900 U IST OF IGURES ELEC UIDE HCXTD850, Rev. A02, September 2001...

  • Page 10: Preface

    REFACE About this This preface includes a description of the following section components of this document: • Purpose • Intended audience • Organization Purpose This guide is intended to provide users of the SelecSet 900™ desktop telephone with a description of the telephone and its features and operation.
  • Page 11 900 U ELEC UIDE Organization Chapters and topics included in this document are: Section 1: About Your This section introduces and SelecSet 900 describes each of the 900 series models, including these models: • 920 • 930 • 940 It also provides basic information essential to understanding how your telephone operates.

  • Page 12: About Your Selecset

    BOUT ELEC About the The SelecSet 900 series of telephones consists of the SelecSet series following digital multifunction telephones • SelecSet 920 • SelecSet 930 • SelecSet 940 Depending on the functions selected by your telephone system administrator, your SelecSet may or may not support all of the functions described here.
  • Page 13 H O L D P Q RS W X YZ M U TE SPKR Figure 1-1 The SelecSet 900 Series of Phones Features All three models share the following features: common to all • A speakerphone with mute function models •...

  • Page 14: The Displays

    ISPLAYS The Displays About the The SelecSet 900 phones are equipped with alphanumeric displays liquid crystal displays (LCDs). The displays change when calls are made or received or when keys are used. This phone... Has this size display... SelecSet 920/930 2 x 24 (48-character) SelecSet 940 2 x 40 (80-character)

  • Page 15: Figure 1-3 Selecset 930 Main Menu Display

    ISPLAYS 900 U ELEC UIDE SelecSet 930 If you have a SelecSet 930, your LCD displays 2x24 display information as follows: This display Show this... line... Line 1 Active CAP and header information Line 2 Soft key definition for the active idle display (1–3).

  • Page 16: Figure 1-4 Selecset 940 Main Menu Display

    ISPLAYS SelecSet 940 If you have a SelecSet 940, your LCD displays 2 x 40 display information as follows: This display Show this... line... Line 1 • Time • Date • Active CAP and header information Line 2 Soft key definition for the active idle display (1–2).

  • Page 17: Displaying Programmable Key Information

    ISPLAYING ROGRAMMABLE NFORMATION 900 U ELEC UIDE Displaying Programmable Key Information The DISPLAY If your SelecSet has a display, it should also be equipped with a key, pre-programmed for you by your system administrator. When you press this key and then press a programmable autodial key, the feature or speed dial number assigned to that key is displayed.

  • Page 18: Displaying Caller Id Information

    ID I ISPLAYING ALLER NFORMATION Displaying Caller ID Information About caller Depending on how your telephone system is set up, your ID display SelecSet may display caller ID information for incoming calls. This information may include the: • caller’s name (up to 15 characters, last name first) •...

  • Page 19: Keys

    900 U ELEC UIDE Keys About your Your SelecSet 900 series phone is equipped with a mixture keys of the following types of keys: • Fixed keys • Programmable keys • Soft keys Key layout by This table describes the key layout on each of the SelecSet...

  • Page 20: Figure 1-5 Selecset 920 Key Layout

    SelecSet 920 Figure 1-5 for an example of the SelecSet 920 key key layout layout, detailing fixed, soft and programmable keys. Figure 1-5 SelecSet 920 Key Layout HCXTD850, Rev. A02, September 2001...
  • Page 21 900 U ELEC UIDE SelecSet 930 Figure 1-6 for an example of the SelecSet 930 key key layout layout, detailing fixed, soft and programmable keys. Figure 1-6 SelecSet 930 Key Layout 1-10 HCXTD850, Rev. A02, September 2001...

  • Page 22: Figure 1-7 Selecset 940 Key Layout

    SelecSet 940 Figure 1-7 for an example of the SelecSet 940 key key layout layout, detailing fixed, soft and programmable keys. Figure 1-7 SelecSet 940 Key Layout HCXTD850, Rev. A02, September 2001 1-11...

  • Page 23: Feature Keys

    EATURE 900 U ELEC UIDE Feature Keys Three key Depending on your SelecSet model, your phone may have types up to three different types of feature keys. These feature keys include: • 11 fixed keys, consisting of: - Seven feature keys - Four CAPs (call appearance keys) •...

  • Page 24: Fixed Keys

    IXED Fixed Keys About fixed A fixed key is one whose function and location cannot be keys changed. Fixed keys include call appearance keys and fixed feature keys. Call The most important fixed keys on your SelecSet are the appearance four call appearance (CAP) keys.
  • Page 25 IXED 900 U ELEC UIDE Displaying the The active CAP number is displayed on the top line of active CAP your display along with other displayed information. Additional ringing calls and CAPs on hold do not display on the second line. Using CAP Use the following guidelines when using your CAPs: keys...
  • Page 26 IXED Other fixed Other fixed feature keys on your SelecSet include: keys Table 1-1 Fixed keys Fixed key Description CONF Use the key to set up a three-party conference. DISC Press the key to disconnect a call HOLD Press the ...

  • Page 27: Soft Keys

    900 U ELEC UIDE Soft Keys About soft The soft keys are the unlabeled keys located just under the keys LCD display on SelecSet 930 and 940 phones. These soft keys interact with the LCD display. The keys are not labeled because their functions change as you use them.
  • Page 28 SelecSet 930 The SelecSet 930 phone has four idle displays. To advance soft key menu from one idle display to the next or to return to idle display 1, press the fixed soft key. M ain M enu D isplay N ext D I A L M E S S A G E...
  • Page 29 900 U ELEC UIDE SelecSet 940 The SelecSet 940 has two idle soft key displays. Idle soft key menu display 2 is accessed by pressing the fixed soft key while in idle display 1. Figure 1-9 SelecSet 940 Soft Key Menu Using soft key See the Soft Key section of this guide, “Soft Key...

  • Page 30: Programmable Autodial Keys

    ROGRAMMABLE UTODIAL Programmable Autodial Keys About Every SelecSet is equipped with programmable keys. programmable These keys can be programmed to provide one-touch keys access to: • Features • Extension numbers • Frequently called numbers Feature Some features are only available for programming at your availability SelecSet if they are allowed in your station basic class or if and basic class...

  • Page 31: Key Lamps

    AMPS 900 U ELEC UIDE Key Lamps About key Key lamps (LEDs) are provided for the following keys on lamps your SelecSet phone: • CAPs • Programmable keys • Fixed keys (except DISC) These key lamps indicate the status of the key, informing you as to whether the line or feature is in use.

  • Page 32: Controls

    ONTROLS Controls Adjusting Separate volume controls are provided to control the volume volume of the: • Ringer • Speaker • Handset • Headset Volume control The volume control is located on the lower front of your location phone beneath the keypad. It features two keys, each with an illustration of a microphone on it.
  • Page 33 ONTROLS 900 U ELEC UIDE Adjusting the To raise or lower the loudness of the speaker, adjust the speaker volume control as follows. volume Press . Press the up or down volume control key to incrementally adjust the volume to the desired level. Adjusting Handset and headset volume are controlled headset and...

  • Page 34: Feature Access Codes Used In This Guide

    EATURE CCESS ODES UIDE Feature Access Codes Used In This Guide Feature access Your system administrator has selected certain feature code access codes that you can use with your SelecSet to perform the following functions: • Register features • Access features •...

  • Page 35: Programming Feature Keys

    ROGRAMMING EATURE 900 U ELEC UIDE Programming Feature Keys Programming You can program your autodial keys for one-touch feature feature keys access in two ways: • Using a feature access code • Using your soft key menu (SelecSet 930/940 only) The procedure used to set your autodial keys as feature keys using feature access codes is described here.
  • Page 36 ROGRAMMING EATURE Canceling To cancel feature key programming: feature key Lift your handset or press . programming Dial the station speed calling cancellation code. Press the appropriate autodial key. Wait for confirmation tone (three short beeps). Feature access For a list of feature access codes used in your system, code list contact your system administrator.

  • Page 37: Programming Speed Dialing Keys

    ROGRAMMING PEED IALING 900 U ELEC UIDE Programming Speed Dialing Keys About Programmable autodial keys that are not programmed with programmable features default to autodial speed calling keys. Pressing a speed dial keys programmed autodial key automatically dials the station or outside phone number.

  • Page 38: Basic Operations

    ASIC PERATIONS About this This chapter provides descriptions and instructions for the chapter operations you perform most frequently using your SelecSet 900 telephone. These operations can be performed using either a handset or a headset. If you have a SelecSet 930 or 940 phone with soft key menus, you can perform some of these operations using soft keys instead of feature access codes.

  • Page 39: Calling

    900 U ELEC UIDE Calling Overview This section describes different types of calling operations that you can perform using your SelecSet phone. You can place a call using: • Standard dialing • Speed calling • Saved and last number redial •...

  • Page 40: Standard Calling

    TANDARD ALLING Standard Calling Procedure To place a call, follow these steps: Lift your handset or press to receive dial tone. Perform one of the following operations: - Dial the desired number - Dial a system or station speed dial code - Press an autodial key You hear ringback tone and are connected as the called party answers.

  • Page 41: Speed Calling

    PEED ALLING 900 U ELEC UIDE Speed Calling About speed Speed calling provides abbreviated access to frequently calling called internal and external numbers. Two types of speed calling are available: • System speed calling • Station (personal) speed calling System speed System speed calling provides up to 1000 (depending on calling your system) phone numbers that can be speed dialed...

  • Page 42: Station Speed Calling

    TATION PEED ALLING Station Speed Calling About station Station speed calling codes are frequently called speed calling extensions or external numbers that you choose to store and access for your own personal use. Depending on your SelecSet model, you have between eight and twenty-four autodial keys, to which you can assign speed calling codes and numbers.
  • Page 43 TATION PEED ALLING 900 U ELEC UIDE Placing a call Follow these steps to place a call using an autodial key: using an Press the appropriate autodial key. autodial key The off-hook or handsfree state is automatically initiated, and your number is automatically dialed. Lift the handset if you don’t want to use the speakerphone.
  • Page 44 TATION PEED ALLING Storing a To store a manual speed calling code: manual speed Lift your handset or press . calling code Listen for dial tone. Dial the station speed calling-register code. Enter the 2 or 3-digit identification code for the number you want to call (any 2-digit number up to 99, depending on what is allowed in your system).
  • Page 45 TATION PEED ALLING 900 U ELEC UIDE Canceling a To cancel a manual speed calling code: manual speed Lift your handset or press . calling code Listen for dial tone. Dial the station speed calling-cancel access code. Dial the 2 or 3-digit identification code for the number you want to cancel.

  • Page 46: Account Codes

    CCOUNT ODES Account Codes About account An account code is a 2- to 12-digit password that codes associates a call with a specific account for billing/accounting purposes. You can also use account codes to apply your class of service if you are using a phone other than your own.
  • Page 47 CCOUNT ODES 900 U ELEC UIDE Placing a call A variable account code can be any length up to 12 digits. using variable To place a call using a variable account code: account codes Lift your handset or press . Listen for dial tone.
  • Page 48 CCOUNT ODES Using forced Depending on your class of service, you may have to enter account codes a forced account code before dialing a call to access an outgoing trunk. If you do not enter the forced account code, you hear reorder tone. To use a forced account code: Lift your handset and listen for dial tone.

  • Page 49: Announce (Anno)

    (ANNO) NNOUNCE 900 U ELEC UIDE Announce (ANNO) Using the You can use the announce feature to call another idle announce station and have your voice heard through the station’s feature speaker. To use announce: Lift your handset or press . Press the ...

  • Page 50: Authorization Codes

    UTHORIZATION ODES Authorization Codes About Some stations may not be equipped with the same features authorization that are assigned to yours. For example, you may be able codes to call numbers outside the system, but other stations may only be able to make internal calls. You can access your features at other stations by using an authorization code.
  • Page 51 UTHORIZATION ODES 900 U ELEC UIDE Canceling an To cancel an authorization code, follow these steps: authorization Lift the handset of the other station or press . code Dial the authorization code cancellation feature access code. If you forget to cancel the authorization code, the system automatically cancels it for you after a predefined time-out.

  • Page 52: Automatic Callback (Acb)

    (ACB) UTOMATIC ALLBACK Automatic Callback (ACB) About If an internal analog phone is busy, you can use automatic automatic callback (ACB) to have the system monitor the line and callback call you back when the line is free. Activating Follow these steps to activate automatic callback: automatic When you call an analog phone and receive busy tone, callback...

  • Page 53: Breakin (Brkn)

    (BRKN) REAKIN 900 U ELEC UIDE Breakin (BRKN) About breakin This feature overrides the busy condition of a station. When you make a call and receive busy tone, you can break in to the call as follows: When you hear busy tone, press the ...

  • Page 54: Buzzer (Buzz)

    (BUZZ) UZZER Buzzer (BUZZ) About the buzz The buzz feature is typically used for secretaries, in feature situations where one or more people need a way to buzz the secretary’s station without interrupting or placing an active call on hold. Procedure To use the buzz key, follow these steps: Press the ...

  • Page 55: Buzz Display (Buzdsp)

    (BUZDSP) ISPLAY 900 U ELEC UIDE Buzz Display (BUZDSP) About the buzz The buzz display key is useful if a secretary is routinely display key buzzed by several different people. Using the key, a secretary can display the number of the buzzing station.

  • Page 56: Intercom/Priority (Icom)

    (ICOM) NTERCOM RIORITY Intercom/Priority (ICOM) About ICOM The intercom feature is typically used in executive/secretary arrangements. For example, if you are a secretary answering calls for another user (e.g. your boss), and you answer an important call for the boss, you can press ...

  • Page 57: Outgoing Trunk Queuing (Otq Or Queue)

    (OTQ QUEUE) UTGOING RUNK UEUING 900 U ELEC UIDE Outgoing Trunk Queuing (OTQ or QUEUE) About The outgoing trunk queuing feature is used when you try outgoing trunk to make an outside call and the outside trunk is busy. You queuing can have the system call you when the trunk is free.

  • Page 58: Last Number Redial (Lnr)

    (LNR) UMBER EDIAL Last Number Redial (LNR) About last Last number redial (LNR) automatically stores and redials number redial your most recently dialed phone number. Soft key menu Note that if you have a SelecSet 930 or 940, you also can access the simplified redial feature using your soft key menu.

  • Page 59: Saved Number Redial

    AVED UMBER EDIAL 900 U ELEC UIDE Saved Number Redial About SNR Saved number redial (SNR) controls last number redial. It can be used to disable the LNR feature, preventing subsequent dialed numbers from updating the LNR registration. Using SNR To use SNR, follow these steps: Press the ...

  • Page 60: Answering

    NSWERING A NOTHER XTENSION Answering Answering There are many ways to answer calls that terminate at your calls SelecSet. This section describes some of the options available to you. Answering a Call From Another Extension Example As your phone rings, your display shows, for example, incoming call that an incoming station call from extension 23715 is display...

  • Page 61: Answering An Outside Call

    NSWERING AN UTSIDE 900 U ELEC UIDE Answering an Outside Call Example When you receive a call from an external party (outside display: call your telephone system), your display indicates which type from external of trunk is being used. This allows you to identify party specialized trunk calls, which you may want to answer differently than standard calls.

  • Page 62: Answering A Call While On The Phone

    NSWERING A HILE N THE HONE Answering a Call While On the Phone Answering a If you are already talking on a call using CAP 1, and a second second incoming station call rings at CAP 2, you can incoming call display information for the second call as follows: While on an active call, press the ...

  • Page 63: Answering Attendant Calls Using Tafas

    TAFAS NSWERING TTENDANT ALLS SING 900 U ELEC UIDE Answering Attendant Calls Using TAFAS About TAFAS You can use the TAFAS (trunk answer from any station) feature to pick up attendant calls during periods of heavy calling traffic. If your phone is designated as a TAFAS station, it is equipped with a TAFAS key.

  • Page 64: Automatic Call Return (Acr)

    (ACR) UTOMATIC ETURN Automatic Call Return (ACR) About If an internal or external party calls while you are on an automatic call active call or can’t answer your phone, you can use the return automatic call return feature to return a call to the last incoming caller—whether or not the call was answered.

  • Page 65: Answering A Ringing Night Bell

    NSWERING A INGING IGHT 900 U ELEC UIDE Answering a Ringing Night Bell About the If your attendant activates night service, you may hear a night bell ringing night bell. Answering an To answer an attendant call when the night bell rings, incoming call follow these steps: when the night...

  • Page 66: Answering A Call At Another Phone

    NSWERING A ALL AT NOTHER HONE Answering a Call at Another Phone Answering a You can answer a call ringing at another phone using the call ringing at call pickup feature. The way you answer the call depends another phone on how your system is set up.
  • Page 67 NSWERING A ALL AT NOTHER HONE 900 U ELEC UIDE Directed group If the phone is in another pickup group, you can use the call pickup directed group call pickup feature to retrieve the call. To use directed group call pickup: Lift your handset or press .
  • Page 68 NSWERING A ALL AT NOTHER HONE If the phone is To pick up a call ringing a member of your key group: in your key Lift your handset or press . group... Press the flashing autodial key programmed for that key group member.

  • Page 69: Conferencing

    ONFERENCING 900 U ELEC UIDE Conferencing Setting up You can set up two different types of conferences using different types your SelecSet telephone. These include: of conferences • Three-party conferences - standard three-party conference - three-party conference using bridged CAPs •...

  • Page 70: Using Bridged Caps

    SING RIDGED Using Bridged CAPs Procedure To create a three-party conference using bridged CAPs: You receive an incoming call or make an outgoing call on your first available CAP (in this case, CAP1). When a second call comes in, place the first caller on hold by pressing either a hold loop or the ...
  • Page 71 SING RIDGED 900 U ELEC UIDE To transfer the call to the caller on CAP1 and connect the two CAPs, press . You are then removed from the conversation. Both the CAP key with the conference and the key flash slowly. If three CAPs are busy, you cannot use CAP 4 to initiate a conference or to join or bridge two parties.

  • Page 72: Creating A Multiparty Conference

    REATING A ULTIPARTY ONFERENCE Creating a Multiparty Conference Procedure To create a multiparty conference, follow these steps: While connected to one party, press to place the party on consultation hold. Listen for dial tone. Dial a second party. When the called party answers and is ready to join the conference, press ...

  • Page 73: Covering Calls

    OVERING ALLS 900 U ELEC UIDE Covering Calls Using call You can use call coverage to send your calls to: coverage • Another station • A voice message system • The attendant • A message center • An outside number Several call coverage options are available.
  • Page 74 OVERING ALLS Setting up To set up cover busy/no answer: cover busy/no Lift your handset or press . answer Dial the internal or external cover busy/no answer feature access code or Dial the station number to which your calls will be directed.
  • Page 75 OVERING ALLS 900 U ELEC UIDE Cover all calls Occasionally you may want to send all of your calls to another extension number or to the voice messaging system. You can use the cover all calls feature to send all of your calls to the designated coverage point.
  • Page 76 OVERING ALLS Canceling Press the key again or... cover all calls Lift the handset or press and enter the cover-all-calls-cancel feature access code. Forward all Forward all calls is useful if you’re going to another calls location temporarily because it allows you to forward all of your calls to that location, without ringing your phone.
  • Page 77 OVERING ALLS 900 U ELEC UIDE Setting up To activate forward all calls, follow these steps: forward all Lift your handset or press . calls Press the (forward all calls) key or... Dial the forward all calls register feature access code. Dial the number to which you want to forward your calls.

  • Page 78: Holding A Call

    OLDING A Holding a Call About holding While you are connected to another party, you can use the hold function to place the party on hold. You do not have to press before conferencing or transferring because these functions have an automatic hold. Procedure To place another party on hold: While on a call, press the ...

  • Page 79: Messaging

    ESSAGING 900 U ELEC UIDE Messaging About Your SelecSet telephone provides you with access to messaging several integrated messaging capabilities. Every SelecSet is equipped with a message waiting lamp, which lights immediately upon receiving a message. This lamp can be turned on by any of the following: •...

  • Page 80: Callme Messages

    ALLME ESSAGES Callme Messages About callme You can send callme messages to other stations in your messages facility. When you leave a callme message, a message waiting lamp lights at the called party’s phone. The user can return or delete the message, or exit the display without affecting the message.

  • Page 81: Using Do-Not-Disturb

    SING ISTURB 900 U ELEC UIDE Using Do-Not-Disturb Using When you do not want to be interrupted or if you do not do-not-disturb want to answer calls for a while, you can set your phone to do-not-disturb to prevent calls from ringing at your phone. When do-not-disturb is active on your phone, callers trying to reach you hear reorder (special busy) tone.
  • Page 82 SING ISTURB Invoking You can invoke do-not-disturb for: do-not-disturb • Yourself • A group Do-not-disturb can be invoked by: • a station • the attendant console • the system administrator If you are in a group with do-not-disturb activated for the group, you can remove yourself on an individual basis so that you can continue to receive calls.

  • Page 83: Receiving A Forwarded Call From A Station In Do-Not Disturb2-46

    ECEIVING A ORWARDED ALL FROM A TATION IN NOT DISTURB Receiving a Forwarded Call from a Station in Do-not disturb About Although no operations are involved, when a station with do-not-disturb do-not-disturb activated forwards calls to you, you see the forwarding displays that follow.

  • Page 84: Using A Headset

    SING A EADSET Using a Headset Answering You can also answer calls using a headset. A headset jack calls using a located on the left side of your phone supports two modes headset of headset operation. In This To Answer... To Disconnect...

  • Page 85: Flexible Headset Operation

    LEXIBLE EADSET PERATION 900 U ELEC UIDE Flexible Headset Operation Overview With flexible headset operation, you can activate headset mode by pressing a programmable key to toggle between headset and handset mode. Headset jack Your headset plugs into a dedicated headset port. Placing a call To place a call using the ...

  • Page 86: Transferring Calls

    RANSFERRING ALLS Transferring Calls About call You can transfer a call to either an internal or external transfer party using the key on your SelecSet phone. Transferring a To transfer a call, follow these steps: call While connected to another party, press . The party is automatically placed on consultation hold.
  • Page 87 RANSFERRING ALLS 900 U ELEC UIDE 2-50 HCXTD850, Rev. A02, August 2001...
  • Page 88 DDITIONAL PERATIONS About this This chapter describes additional feature operations that chapter you can perform using your SelecSet 900 telephone. Additional The following operations are described for these phones: functions - Blocking calls - Blocking and sending caller ID - Disconnecting - Key group functions and features - Paging - Parking calls...

  • Page 89: Blocking A Call

    LOCKING A 900 U ELEC UIDE Blocking a Call Rejecting calls You can reject (block) calls to your station from internal or from internal external callers using the call block feature. You can block or external a specific caller ahead of time, or block the phone number callers of the last calling party.
  • Page 90 LOCKING A Activating call To activate call block for the last calling party: block for the Lift your handset or press . last calling party Listen for dial tone. Enter the call block registration feature access code or... Press the call block key if one is programmed at your phone.

  • Page 91: Blocking And Sending Caller Id

    LOCKING AND ENDING ALLER 900 U ELEC UIDE Blocking and Sending Caller ID ANI publicity You can allow or prevent your caller ID from being sent and privacy and displayed on a per-call basis as follows: This feature... does this... ANI publicity allows your caller ID to be sent ANI block (privacy) prevents or blocks your caller ID...
  • Page 92 LOCKING AND ENDING ALLER Activating ANI If your phone is set up for ANI privacy, you can override publicity on a this setting and allow your caller ID to be sent and per-call basis displayed. To activate ANI publicity on a per-call basis: Lift your handset or press .

  • Page 93: Disconnecting

    ISCONNECTING 900 U ELEC UIDE Disconnecting About Disconnect allows you to hang up and get dial tone by disconnect pressing the fixed key without replacing your handset. When to press You can press when... the • You misdial while setting up a conference or transfer •...

  • Page 94: Key Group Functions And Features

    ROUP UNCTIONS AND EATURES Key Group Functions and Features About key If you are assigned to a key group, you have access to group special functions and features that are shared among the functions and members of your group. These functions facilitate call features handling within your group and allow you to monitor and control other key group members’...

  • Page 95: Using Basic Key Group Functions

    SING ASIC ROUP UNCTIONS 900 U ELEC UIDE Using Basic Key Group Functions Basic key Four basic key group functions can be activated for group autodial keys programmed with other members’ extension functions numbers. See Table 3-1 for a description of basic key group functions.
  • Page 96 SING ASIC ROUP UNCTIONS Checking Always check the lamp of a programmed autodial key before pressing before pressing it to call another key group member. If lamps bridging or pickup are set for that key, and you press your fellow group member’s autodial key while the lamp is lit or flashing, you will interrupt or answer his or her call.

  • Page 97: Basic Key Group Features

    ASIC ROUP EATURES 900 U ELEC UIDE Basic Key Group Features Assigning key If you are in a key group, you can program key group group features members’ numbers and key group functions on your to autodial SelecSet autodial keys at the same time to facilitate call keys handling within your group.
  • Page 98 ASIC ROUP EATURES Example To activate BLF and PCK for key group member 1154 Procedure (assume that the station speed dial access code is #7): Press the soft key or dial #7. Press the autodial key you want to program for the key group member.
  • Page 99 ASIC ROUP EATURES 900 U ELEC UIDE Procedure To use group hold, follow these steps: After answering a call, press a group hold key to hold the call. You see this display: Announce (using the key) to the party for whom the call is holding that the call is being held, on line 1, for example.

  • Page 100: Group Intercom (Gicom)

    (GICOM) ROUP NTERCOM Group Intercom (GICOM) About group You can use the group intercom feature, with a intercom autodial key, to initiate an intercom call to another key group member’s SelecSet. A group intercom call causes the same special priority ringing as the ...

  • Page 101: Privacy

    RIVACY 900 U ELEC UIDE Privacy Preventing You can prevent other key group members from bridging other members onto your call (breaking in) using the privacy feature. from breaking into your calls Procedure To invoke privacy: Lift your handset or press . Press the ...
  • Page 102 RIVACY Private and Trunk Group Select Lines Exclusive If you are a member of a key group, you may have access to exclusive access to an outside line or a group of outside outside lines lines that only you and your fellow key group members can use.
  • Page 103 RIVACY 900 U ELEC UIDE Programming To program an autodial key for a private line: an autodial key Lift your handset or press . for a private line Dial the private line-register feature access code. Press the desired autodial key. Enter the private line trunk number (see your system administrator).
  • Page 104 RIVACY Answering a To answer a private line call: private line Press the key. call (Although you don’t have to lift the handset or activate the speaker, you can, before pressing the key. The blinking red lamp turns to a steady green and your speakerphone is automatically activated.
  • Page 105 RIVACY 900 U ELEC UIDE Programming To program a key... your SelecSet Lift your handset or press . for trunk group select Dial the trunk group select access-register feature access code. Press the autodial key you want to be the key. Dial the trunk group number (see your system administrator).
  • Page 106 RIVACY Placing a To place a trunk group select call, follow these steps: trunk group When the key lamp is dark, lift your handset select call or press . Press the key or enter the TGS feature access code.

  • Page 107: Key Group Function Control

    ROUP UNCTION ONTROL 900 U ELEC UIDE Key Group Function Control Controlling You can prevent other key group members from key group registering busy lamp field, ring monitor, bridging or functions pickup for your phone, using the key group function control feature access code: Lift your handset or press .

  • Page 108: Key Group 1A2 Emulation Functions

    1A2 E ROUP MULATION UNCTIONS Key Group 1A2 Emulation Functions About key Key group 1A2 emulation provides a keyset-like setting group by employing fictitious lines (F-lines) that are shared emulation and among key group members. These lines simulate the F-lines multiple lines used in a keyset environment.
  • Page 109 1A2 E ROUP MULATION UNCTIONS 900 U ELEC UIDE Basic key The following table compares basic key group functions group with those offered by 1A2 emulation using F-lines. functions and 1A2 emulation Basic key group 1A2 key set emulation functions Use autodial keys that Use autodial keys that are are programmed to...
  • Page 110 1A2 E ROUP MULATION UNCTIONS F-line LED The table that follows shows the association between the idications F-line LED indication for a programmed autodial key, the status of the F-line, and the F-line operation that is performed by pressing that key. If the F-line lamp press the F-line key then the F-line is..
  • Page 111 1A2 E ROUP MULATION UNCTIONS 900 U ELEC UIDE Dial 1 to activate or a 0 to deactivate F-line key group functions. F-line functions are activated or deactivated in the following order: Function Description Busy lamp field (BLF) Enter 1 to turn on, 0 to turn off Ring monitor (RM) Enter 1 to turn on, 0 to turn off Bridging (BRG)
  • Page 112 1A2 E ROUP MULATION UNCTIONS Monitoring the You can monitor the status of an F-line using your status of an SelecSet display. The status is displayed for the telephone F-line user who is off-hook at the F-line. To check the status of the F-line, press your ...
  • Page 113 1A2 E ROUP MULATION UNCTIONS 900 U ELEC UIDE Placing an To place an F-line call on hold: F-line call on Press the key. hold Your SelecSet distinguishes between your held F-line calls, and those F-line calls held by others. Any member of your key group can retrieve your held call by pressing the F-line key.

  • Page 114: Paging

    AGING Paging About the You can use the paging feature to make announcements to paging feature selected paging zones or to individual beepers. Zone paging Zone paging allows you to send pages to external amplifiers. Two types of zone paging are available: •...
  • Page 115 AGING 900 U ELEC UIDE To answer a If someone uses zone page with auto meet-me to page you: zone page with Lift your handset or press . auto meet-me Dial the zone paging answer feature access code. You are automatically connected to the paging party. Zone paging You can use zone paging with park to page someone who with park...
  • Page 116 AGING Answering a If someone uses zone page with park to alert you that you zone page with have a call: park Lift your handset or press . Dial the call park retrieve access code. Dial the parked call identifier (PCI) used to park the call.
  • Page 117 AGING 900 U ELEC UIDE Answering a If someone beeps you using the radio page: radio page Lift your handset or press . Dial the call park pickup feature access code. Dial the beeper identification number (BID). Priority radio If it is urgent that you contact someone, you can preempt paging other radio pages with priority radio paging.To use priority radio paging:...

  • Page 118: Parking A Call

    ARKING A Parking a Call About call You can use call park to park a call (place a call on hold) park that can be retrieved from any other SelecSet phone. Parking a call To park a call (without paging), follow these steps: (without While on a call you want to park, press .
  • Page 119 ARKING A 900 U ELEC UIDE Picking up a To pick up a parked call, follow these steps: parked call Lift your handset. Press the key or... Dial the call park pickup access code. Enter the parked call identifier (or BID) used to park the call.

  • Page 120: Tracing Calls

    RACING ALLS Tracing Calls About call You can trace a malicious, obscene, or harassing call if the trace call trace feature is provided for your phone system. Using call To trace a call, follow these steps: trace Hang up after receiving a malicious or harassing call. Go off-hook and listen for dial tone.

  • Page 121: Using Switchhook-Flash-To-A-Trunk

    SING WITCHHOOK LASH RUNK 900 U ELEC UIDE Using Switchhook-Flash-to-a-Trunk Using You can use the switchhook-flash-to-a-trunk feature to switchhook access additional communication features offered by your flash to a trunk local telephone company. Transfer is one of the most commonly used and most beneficial features of this type, because it prevents tying up two communication trunks.
  • Page 122 SING WITCHHOOK LASH RUNK Procedure To transfer a call using the switchhook-flash-to-trunk feature: While connected to a caller on a trunk set up for switchhook flash to a trunk, press (the override key). When you press this key, the HCX system sends a switchhook flash signal to the central office, placing the caller you want to transfer on hold.
  • Page 123 SING WITCHHOOK LASH RUNK 900 U ELEC UIDE 3-36 HCXTD850, Rev. A02, September 2001...

  • Page 124: Soft Key Operations

    PERATIONS About this This chapter describes soft key operations that are chapter performed using the soft key menus on the SelecSet 930 and 940 digital multifunction telephones. HCXTD850, Rev. A02, September 2001...

  • Page 125: Selecset 930 Soft Key Operations

    900 U ELEC UIDE SelecSet 930 Soft Key Operations Functions that You can use your SelecSet 930 phone to perform various you can functions using the soft key menu. These include: perform with soft keys • Retrieving messages • Searching the name/number directory •...

  • Page 126: Figure 4-1: Selecset 930 Soft Key Menu

    SelecSet 930 This illustration shows examples of the three SelecSet 930 soft key menus soft key menus. Press to access each successive menu or to return to the main menu display. Press to return to the main menu from any display. M ain M enu Display N ext D I A L...

  • Page 127: Accessing And Returning Messages

    CCESSING AND ETURNING ESSAGES 900 U ELEC UIDE Accessing and Returning Messages Using soft keys To access and retrieve messages using your soft keys: to view and From the main menu, press the soft key. You return messages see one of the following displays: Callme Message: 1 1 2 4 5 S M I T H J O N R E T U R N...

  • Page 128: Searching The Name/Number Directory

    EARCHING THE UMBER IRECTORY Searching the Name/Number Directory Locating users You can use your soft key menu to locate people in your facility by searching for them by name or number. Searching by To search for a user by name, follow these steps: name From the main menu display, press .
  • Page 129 EARCHING THE UMBER IRECTORY 900 U ELEC UIDE Press the number 8 on the key pad twice to display the letter U (the second character on the number 8 keypad). If you are entering a letter that resides on the same number key, press the right arrow key to advance to the next space.
  • Page 130 EARCHING THE UMBER IRECTORY Searching by You can use the search function to locate an internal user number by station number instead of name. For example, to search for the user associated with station number 12345, follow these steps: From the main menu display, press the soft key.
  • Page 131 EARCHING THE UMBER IRECTORY 900 U ELEC UIDE Press an option key to perform a desired function: Press... To... Start a new search using another station number. Call the displayed station number Start a new search by name. HCXTD850, Rev.

  • Page 132: Redialing A Number

    EDIALING A UMBER Redialing a Number About last You can use the soft key to automatically number redial redial your most recently dialed phone number. Using the To use the soft key, follow these steps: From the main menu display, press . Your most recently dialed number is automatically redialed and your display updates as follows: 1 = 1 1 2 4 5 R i n g i n g...

  • Page 133: Setting A Reminder

    ETTING A EMINDER 900 U ELEC UIDE Setting a Reminder About You can set reminder calls to alert you at a certain time. reminder calls When a reminder call is registered, the telephone system automatically calls you at the designated time. You can only set one reminder at a time and can only set a reminder while your phone is idle.
  • Page 134 ETTING A EMINDER Press to view your reminder time: 1 1 6 2 / R E M = 3 : 2 5 p m C A N C E L Reviewing/ To review and/or cancel the reminder time, from the canceling a main menu display, press ...

  • Page 135: Covering Calls

    OVERING ALLS 900 U ELEC UIDE Covering Calls About the You can set up coverage for internal and external calls that key terminate to your phone when it is busy or you don’t answer using your soft key menu. You can set up: •...
  • Page 136 OVERING ALLS Registering an To register a coverage point for external calls: external From the main menu display, press until coverage point you see . 9 : 4 2 F r i M a r 2 3 1 1 0 6 R E M I N D C O V E R D N D...
  • Page 137 OVERING ALLS 900 U ELEC UIDE About external If you set up coverage to an outside number, you must also coverage enter the appropriate trunk access code—usually 9. points Registering an To register a coverage point for internal calls: internal From the main menu display, press ...
  • Page 138 OVERING ALLS Registering To register the same coverage point for internal and one coverage external calls at the same time: point for internal and From the main menu display, press until external calls you see . 9 : 4 2 F r i M a r 2 3 R E M I N D C O V E R D N D...
  • Page 139 OVERING ALLS 900 U ELEC UIDE Cancelling To cancel coverage, follow these steps: coverage From the main menu display, press until you see . 9 : 4 2 F r i M a r 2 3 R E M I N D C O V E R D N D Press .

  • Page 140: Using Do Not Disturb

    SING ISTURB Using Do Not Disturb Registering do When you do not want to be interrupted or if you do not not disturb want to answer calls for a while, you can activate do-not-disturb from your soft key menu to prevent calls from ringing at your phone.
  • Page 141 SING ISTURB 900 U ELEC UIDE Deactivating To deactivate do-not-disturb, follow these steps: do-not-disturb While your phone is in do-not-disturb, from the main menu display, press to display . 1 0 : 4 5 M o n J u n 2 1 D N D R E M I N D C O V E R...

  • Page 142: Forwarding Calls

    ORWARDING ALLS Forwarding Calls Overview Forward all calls is useful if you are going to another location temporarily because it allows you to forward all of your calls to that location without ringing your phone. The forwarding point can be an internal or external number and can be activated or deactivated using the soft key menu.
  • Page 143 ORWARDING ALLS 900 U ELEC UIDE Programming To program the five forwarding options: stored From the main menu display, press until forwarding points you see : 1 0 : 4 5 M o n J u n 2 1 1 2 3 4 5 F O R W D P R O G...
  • Page 144 ORWARDING ALLS Before If call forwarding is activated, you must deactivate it canceling before forwarding points can be cancelled. See “Deactivating call forwarding” on page 4-23. Canceling To cancel the forwarding points stored for any of the five stored forwarding options: forwarding points From the main menu display, press ...
  • Page 145 ORWARDING ALLS 900 U ELEC UIDE Activating call To forward your calls to one of your pre-programmed forwarding forwarding points: From the main menu display, press until you see : 1 0 : 4 5 M o n J u n 2 1 1 2 3 4 5 F O R W D P R O G...
  • Page 146 ORWARDING ALLS Deactivating To deactivate call forwarding: call From the main menu display, press until forwarding you see . 1 0 : 4 5 M o n J u n 2 1 1 2 3 4 5 F O R W D P R O G Press ...

  • Page 147: Programming An Autodial Key

    ROGRAMMING AN UTODIAL 900 U ELEC UIDE Programming an Autodial Key Overview You can program an autodial key from your soft key menu by following these steps. Assigning a From the main menu display, press until number to an you see .
  • Page 148 ROGRAMMING AN UTODIAL Canceling To cancel programming for an autodial key: autodial key From the main menu display, press until programming you see . 1 0 : 4 5 M o n J u n 2 1 1 2 3 4 5 F O R W D P R O G Press .
  • Page 149 ROGRAMMING AN UTODIAL 900 U ELEC UIDE Changing To change the assignment of a programmed autodial key: programming From the main menu display, press until for an autodial you see . 1 0 : 4 5 M o n J u n 2 1 1 2 3 4 5 F O R W D P R O G...

  • Page 150: Selecset 940 Soft Key Operations

    ROGRAMMING AN UTODIAL SelecSet 940 Soft Key Operations Functions that You can use your SelecSet 940 phone to perform various you can functions using the soft key menu. These include: perform with soft keys • Retrieving messages • Searching the name/number directory •...

  • Page 151: Accessing And Returning Messages

    CCESSING AND ETURNING ESSAGES 900 U ELEC UIDE Accessing and Returning Messages Using soft keys To access and retrieve messages using your soft keys: to view and From the main menu display, press . You see return messages one of the following displays: Callme messages A p r 5 1 0 : 0 5 a m 1 3 4 5 2 J e n n i f e r M o s s...

  • Page 152: Searching The Name/Number Directory

    EARCHING THE UMBER IRECTORY Searching the Name/Number Directory Locating users You can use your soft key menu to locate people in your in the facility by searching for them by name or number. directory Searching by To search for a user by name, follow these steps: name From the main menu display, press .
  • Page 153 EARCHING THE UMBER IRECTORY 900 U ELEC UIDE The display updates with the letter S. S E A R C H B Y N A M E : S < - - - - > S E N D Press the number 8 key twice to display the letter U. If you enter a letter that resides on the same number key, press the right arrow key to advance to the next space.
  • Page 154 EARCHING THE UMBER IRECTORY Searching by To search for the name of the internal user associated with number station number 12345, follow these steps: From the main menu display, press . Your displays prompts you to search by NAME or NUMBER: S E L E C T S E A R C H T Y P E : N A M E...

  • Page 155: Redialing A Number

    EDIALING A UMBER 900 U ELEC UIDE Redialing a Number About redial You can use the soft key to automatically redial your most recently dialed phone number. Using the To redial a number: • From the main menu display, press . Your most recently dialed number is automatically redialed and your display updates as follows: 1 = R i n g i n g 1 1 2 4 4 N O R R I S , J E F F R E Y...

  • Page 156: Setting A Reminder

    ETTING A EMINDER Setting a Reminder About You can set reminder calls to alert you at a certain time. reminder calls When a reminder call is registered, the telephone system automatically calls you at the designated time. You can only set one reminder at a time and can only set a reminder when your phone is idle.
  • Page 157 ETTING A EMINDER 900 U ELEC UIDE If you enter an invalid time, you see this display: E r r o r : I n v a l i d T i m e R E T R Y Press to start again. Reviewing/ To review and/or cancel a reminder time, from the canceling a...

  • Page 158: Covering Calls

    OVERING ALLS Covering Calls About the You can set up coverage for internal and external calls that key terminate to your phone when it is busy or you don’t answer using your soft key menu. Displaying To display coverage settings, from the main menu display, coverage press .
  • Page 159 OVERING ALLS 900 U ELEC UIDE About external If you set up coverage to an outside number, you must also coverage enter the appropriate trunk access code—usually 9. points Registering an To register a coverage point for external calls: external From the main menu display, press .
  • Page 160 OVERING ALLS Registering an To register a coverage point for internal calls: internal From the main menu display, press . coverage point You see this display if no coverage points are set: E X T : N o n e I N T : N o n e E X T B O T H...
  • Page 161 OVERING ALLS 900 U ELEC UIDE Registering To register the same coverage point for internal and one coverage external calls at the same time: point for internal and From the main menu display, press .You external calls see this display if coverage is not set: E X T : N o n e I N T : N o n e E X T...
  • Page 162 OVERING ALLS Canceling To cancel coverage settings, follow these steps: coverage From the main menu display, press . settings You see this display, which shows that coverage has been programmed for both internal and external calls: E x t : 1 2 3 4 7 I n t : 9 7 7 0 4 4 6 8 8 2 0 E X T B O T H...

  • Page 163: Using Do Not Disturb

    SING ISTURB 900 U ELEC UIDE Using Do Not Disturb Registering When you do not want to be interrupted or if you do not do-not-disturb want to answer calls for a while, you can set your phone to do-not-disturb to prevent calls from ringing at your phone. When do-not-disturb is active on your phone, callers trying to reach you hear reorder (special busy) tone.
  • Page 164 SING ISTURB Deactivating To deactivate do-not-disturb, follow these steps: do-not-disturb While your phone is in the do-not-disturb state, press . 1 0 : 4 5 a m M o n J u n 1 4 1 2 3 4 5 D O N ’...

  • Page 165: Forwarding Calls

    ORWARDING ALLS 900 U ELEC UIDE Forwarding Calls Overview Forward all calls is useful if you are going to another location temporarily because it allows you to forward all of your calls to that location without ringing your phone. The forwarding point can be an internal or external number and can be activated or deactivated using the soft key menu.
  • Page 166 ORWARDING ALLS Programming To program the five forwarding options: stored From the main menu display, press until forwarding points you see . Press . You see this display: F o r w a r d A l l C a l l s : S T A V M S H O M E...
  • Page 167 ORWARDING ALLS 900 U ELEC UIDE Before If call forwarding is activated, you must deactivate it canceling before forwarding points can be cancelled. See forward points “Deactivating call forwarding” on page 4-47. Canceling To cancel the forwarding points stored for any of the five stored forwarding options, follow these steps: forwarding...
  • Page 168 ORWARDING ALLS Press . Your display confirms that forwarding is cancelled. C a n c e l l e d P R O G Press and then to verify that the number is no longer stored for that option key. HCXTD850, Rev.
  • Page 169 ORWARDING ALLS 900 U ELEC UIDE Activating call To forward your calls to one of your pre-programmed forwarding forwarding points: From the main menu display, press until you see . 1 0 : 4 5 a m M o n J u n 1 4 1 2 3 4 5 F O R W D P R O G Press .
  • Page 170 ORWARDING ALLS Deactivating To deactivate call forwarding: call From the main menu display, press until forwarding you see : 1 0 : 4 5 a m M o n J u n 1 4 1 2 3 4 5 F O R W A R D ( S T A ) F O R W D P R O G...

  • Page 171: Programming An Autodial Key

    ROGRAMMING AN UTODIAL 900 U ELEC UIDE Programming an Autodial Key Overview You can program an autodial key from your soft key menu by following the steps in this section. Assigning a From the main menu display, press until number to an you see .
  • Page 172 ROGRAMMING AN UTODIAL Dial a station number, outside number, or feature access code. (see “Feature Access Code Summary” on page 5-4) for feature access codes. 2 2 : 9 7 7 0 4 4 6 8 8 2 0 C L E A R If you make a mistake while entering digits, press the ...
  • Page 173 ROGRAMMING AN UTODIAL 900 U ELEC UIDE Press . The stored number is cancelled and confirmed in this display: A u t o . D i a l 2 2 C a n c e l l e d P R O G Press ...

  • Page 174: Basic Tones

    ASIC ONES EFERENCE About this This reference section provides additional information you section may need while placing and receiving calls, along with tables. Basic Tones About tones Your telephone system has a number of tones that inform you of the progress or status of your call. These are some of the tones you may hear: Table 5-1 Tone descriptions Tone...

  • Page 175: Basic Tones

    ASIC ONES 900 U ELEC UIDE Table 5-1 Tone descriptions Tone Definition Confirmation a series of three quick beeps indicating tone that a feature operation has been successfully completed. Intercept a continuous tone that rises and falls in tone pitch. It indicates that you have performed an invalid operation.

  • Page 176: Ringing Patterns

    INGING ATTERNS Ringing Patterns About ringing Your telephone may have several types of rings to help patterns you identify the origin of a call or to distinguish your phone’s ring from that of other station users in your immediate area. Discriminating Discriminating ringing consists of different ringing ringing...

  • Page 177: Feature Access Code Summary

    EATURE CCESS UMMARY 900 U ELEC UIDE Feature Access Code Summary Using this Use this summary table to record the feature access codes summary table assigned in your system next to the appropriate feature. You may or may not have access to all of the features listed here, depending on your system setup.
  • Page 178 EATURE CCESS UMMARY Table 5-2 Feature access code list (continued) Call park—pickup Call pickup—directed Call pickup—directed group Call pickup—group Call trace—register Cover all calls—register Cover all calls—cancel Cover busy/no answer—register Cover busy/no answer—cancel Dictation access Direct inward system access (DISA) Do not disturb—register Do not disturb—cancel Forced account codes...
  • Page 179 EATURE CCESS UMMARY 900 U ELEC UIDE Table 5-2 Feature access code list (continued) Return (callme messages) Speed calling station—access Speed calling station—cancel Speed calling station—register Speed calling, system—access Switchhook flash to trunk—register System speed calling—dial Trunk answer from any station (TAFAS) Trunk group select access—register Trunk group select answer—register Trunk group select pickup—register...

  • Page 180: System Speed Calling Summary

    YSTEM PEED ALLING UMMARY System Speed Calling Summary System speed Use this table to fill in system speed calling access codes calling list assigned for frequently called numbers at your company. Contact your system administrator for a list of codes assigned in your system.

  • Page 181: Account Code Summary

    CCOUNT UMMARY 900 U ELEC UIDE Account Code Summary Account code Use this table to fill in account codes that you may need to list use. Contact your system administrator to find out what account codes are used in your system. Table 5-4 Account code list Account Code Used for ..

  • Page 182: Authorization Code Summary

    UTHORIZATION UMMARY Authorization Code Summary Authorization Use this table to record authorization codes. Contact your code list system administrator for a list of codes assigned in your system. Table 5-5 Authorization code list Authorization Code Used for... HCXTD850, Rev. A02, September 2001...
  • Page 183 UTHORIZATION UMMARY 900 U ELEC UIDE 5-10 HCXTD850, Rev. A02, September 2001...
  • Page 184 Index Numerics Blocking and sending caller ID, 3-4 Breakin, 2-16 1A2 emulation, 3-21 Bridged CAPs and key group functions, 3-21 using to set up a conference, 2-33 Bridging, 3-20 BRKN, 2-16 Busy lamp field, 3-20 Buzz display (BUZDSP), 2-18 A busy station BUZZ key, 2-17 breaking into, 2-16 Buzzer (BUZZ), 2-17...
  • Page 185 900 U NDEX ELEC UIDE Directed group call pickup, 2-30 Headset operation, 2-47 Disconnecting, 3-6 HOLD key, 2-41 Displays, 1-3 Holding a call, 2-41 DND soft key, 4-17 Do-not-disturb, 2-44, 4-40 forwarding, 2-46 using a soft key, 4-17 ICOM, 2-19 Intercom/priority, 2-19 Internal calls placing, 2-3...
  • Page 186 900 U NDEX ELEC UIDE Outside calls storing a number at a key, 2-5 when all trunks are busy, 2-20 system, 2-4 using speed calling codes, 2-6 Switchhook flash (SHF) to a trunk, 3-34 Paging, 3-27 radio, 3-29 Parking a call, 3-31 TAFAS, 2-26 PICK key, 2-29 Three-party conference, 2-32...
  • Page 187 900 U NDEX ELEC UIDE IX-4 HCXTD850, Rev. A02, September 2001...

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