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GE
Security
SymVeo SV-XP1

User Manual

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Summary of Contents for GE SymVeo SV-XP1

  • Page 1: User Manual

    Security SymVeo SV-XP1 User Manual...
  • Page 2 ACCEPTANCE OF THE AGREEMENT TERMS. IF THESE TERMS ARE NOT ACCEPT- ABLE, RETURN THE UNUSED PROGRAM AND ANY ACCOMPANYING DOCUMENTA- TION TO GE FOR A FULL REFUND OF THE LICENSE FEE PAID. (FOR INFORMATION REGARDING THE RETURN OF PROGRAMS ENCODED OR INCORPORATED WITHIN EQUIPMENT, CONTACT THE NEAREST GE SALES OFFICE.)
  • Page 3 Contact Direct all inquiries about GE’s legal policies with regard to this product to: Director of Legal Services GE Security...
  • Page 4 Symveo IP Camera User Manual...
  • Page 5: Table Of Contents

    Contents Introduction ........1 Conventions used in this manual .
  • Page 6 SymVeo IP Camera User Manual...
  • Page 7: Introduction

    Introduction This is the GE SymVeo IP Camera User Manual for model SV- XP1. This document includes detailed instructions explaining: • how to setup and install the IP Camera and • how to change the IP address There is also information describing how to contact technical support if you have questions.
  • Page 8: Conventions Used In This Manual

    SymVeo IP Camera User Manual Conventions used in this manual The following conventions are used in this document: Bold Menu items and buttons. Italic Emphasis of an instruction or point; special terms. File names, path names, windows, panes, tabs, fields, variables, and other GUI elements. Titles of books and various documents.
  • Page 9: Overview

    Overview The SV-XP1 is a fixed IP network color camera that combines XPosure image technology with digital network capability. The SV-XP1 is equipped with a 10/100Base-T (RJ45) interface and a built-in web server. The SV-XP1 camera uses MPEG-4 compression for efficient distribution over a network. The camera also incorporates hybrid technology - it features both digital and analog output for local monitoring and recording.
  • Page 10: Other Required Equipment

    Refer to your lens and CCTV monitor manuals for installation and setup information. References If you want to investigate related topics, these other documents may prove helpful: • GE Security. SymDec User Manual (0150-0285) • GE Security. SymDec-4 User Manual (0150-0304) • GE Security. SymNav User Manual (0150-0303)
  • Page 11: Installation

    Installation Making power connections To make power connections, see Figure 2 on page 6 and do the following: Use direct plug-in UL listed power supplies marked CAUTION Class 2 or LPS (limited power source) of the required output rating as listed on the unit. Select an output of 1 amp minimum.
  • Page 12: Attaching The Customer-Supplied Lens

    SymVeo IP Camera User Manual Figure 2. Power connections Connect a 12 VDC 1 Amp power supply as shown. Note: The terminal block is not polarity-sensitive. Note: The power LED (lower left) illuminates to show that the camera is receiving power. Attaching the customer-supplied lens Refer to the instructions that came with the lens you purchased for complete installation instructions of the lens.
  • Page 13: General Camera Connections

    Figure 3. Attaching the customer-supplied lens C-mount adapter for C-mount lenses only Camera Lens 1. If you are using a C-mount lens, screw on a C-mount adapter (not provided). 2. Screw the customer-supplied lens to the camera. 3. Connect a composite monitor to the video out connector for lens set up.
  • Page 14 SymVeo IP Camera User Manual Figure 4. Camera connections Coaxial cable with BNCs between VIDEO OUT and local monitor Cat 5 ethernet cable between ETHERNET connector and the network connection 1. Connect a coaxial cable terminated with BNC connectors between the VIDEO.OUT connector of the camera and the video in connector on a test or local monitor.
  • Page 15: Setting The Network Addresses

    5. As an option connect the supplied RS232 cable to the RS485 connector on the camera and a COM port on your PC to configure you IP addresses. Note: See the next section for instructions on how to set the network address on your SymVeo camera.
  • Page 16 SymVeo IP Camera User Manual To make the camera work in your network you must supply the camera with a network specific IP address, Subnet mask and Gateway address. These numbers should be obtained from your network administrator or IS professional. The IP and other addresses on the SymVeo can be changed in one of three ways, using the supplied RS232 cable, or using the SymVeo's On Screen Display (OSD) with an analog monitor, or using the Web...
  • Page 17 Using the supplied RS232 Cable 1. Connect the RJ45 end of the supplied RS232 cable into the RS485 socket on the rear of the camera. 2. Connect the DB9-F end of the cable into the serial port of your PC. 3.
  • Page 18 SymVeo IP Camera User Manual 2. Refer to Figure 8 on page 15 of this document. Press the up button for around three seconds on the back of the camera, bringing up the Network Settings Menu. 3. Configure the IP address, Network Mask and Gateway by using the enter menu button to move in and out of each setting, the right and left buttons to move the cursor back and forth within each setting, and the up and down...
  • Page 19 PAL Installation PAL installations require the exact sequence of events for correct and full function of your SymVeo SV-XP1 camera. Please note that after you follow this procedure, any subsequent changes of the IP address can be done with any of the outlined methods.
  • Page 20 SymVeo IP Camera User Manual 3. Enter the web browser and type in the new IP address of the camera. 4. At the password prompt, use admin for the user ID and admin for the password (you can add users and change passwords at any time).
  • Page 21: Programming The Camera Using Osd

    Programming the camera using Use the OSD (on screen display) menus to program the camera. The IP Camera has been programmed at the factory CAUTION for the optimal configuration. Only qualified service personnel should modify these settings. Figure 8. OSD (onscreen display) menu controls OSD menu controls: Use the menu/enter/exit button to enter a menu or to select a menu option.
  • Page 22: Menu Settings

    SymVeo IP Camera User Manual Menu Settings To access the main menu, press and hold the bottom selection button for a few seconds. Note: The factory defaults are shown below. Figure 9. Main Menu MAIN MENU The following sub-menus are available: •...
  • Page 23 Adding a Camera ID You can add a camera ID of up to 12 characters that will appear on the monitor’s screen. You can also give it an opaque background to make it easier to see and position it on the screen to avoid covering critical viewpoints.
  • Page 24 SymVeo IP Camera User Manual Figure 11. Camera ID Menu 2. Move to the ID DISPLAY option and toggle between the OFF and ON options. Leave the desired option displayed. ON displays the camera ID on the monitor screen. 3. Move to the CAMERA ID option and press the bottom selection button to access the 12-character label.
  • Page 25 4. Move to the ID POSITION option and toggle between the position options. Leave the desired option displayed. 5. Move to the ID BACKGROUND option and toggle between the background options. Leave the desired option displayed. 6. Move to the PREVIOUS PAGE option and press to return to the Camera Setup menu.
  • Page 26 SymVeo IP Camera User Manual Figure 12. Light Control menu option The lens mode programming defaults provide optimal performance for most applications. If you need to adjust the autoiris programming defaults, however, two scales are available: • Level for adjusting the gain when the autoiris lens begins to close.
  • Page 27 Figure 13. AIS Menu To adjust the level and threshold defaults of a lens mode do the following: 1. With the selected light control option (lens mode) still highlighted (AIS or AES), press the bottom selection button to enter the AIS or AES menu. 2.
  • Page 28 SymVeo IP Camera User Manual At the Camera Setup menu, use the up and down buttons to move to the AGC option and use the right and left buttons to move to and between the AGC options (ON or OFF). Figure 14.
  • Page 29: White Balance

    White Balance There are three white balance modes: • ATW (default): The ATW (automatic tracking white balance) modes monitor the color temperature continuously while an internal microcontroller sets the white balance. This setting is best when the color range changes constantly. The ATW operating color temperature range is between 2800 - 7500 K •...
  • Page 30 SymVeo IP Camera User Manual Figure 15. White Balance Menu Note: Note: If selecting the Hold option, first fill the viewing area with a neutral background of white or gray. Locations (Lighting Environments) The location settings provide three presets and one customizable setting for defining the lighting environment that the camera is viewing.
  • Page 31 lowest maximum dynamic range of the three preset settings. • Custom WDR: Use the options of this setting to adjust the limits of the dynamic range. To select a lighting environment setting: • At the Main Menu, use the up and down buttons to move to the LOCATIONS option, use the right and left buttons to move to and between the options (GENERAL, OUTSIDE, OFFICE, and CUSTOM_WDR), then press...
  • Page 32 SymVeo IP Camera User Manual Figure 17. WDR menu Note: Observe the results on the monitor screen for the best settings. Adjusting the bias changes the dynamic range of the camera's light meter. Reducing the limit value lowers the maximum dynamic range of the camera.
  • Page 33 Figure 18. PTZ Menu To adjust the PTZ limits: At the Pan Tilt Zoom menu, use the up and down buttons to move between the zoom, pan, and tilt scales and use the right and left buttons to adjust the markers on the scales. Note: Observe the results on the monitor screen for the best settings.On the zoom scale, 1 is 1X digital zoom and 10 is 4X digital zoom.
  • Page 34 SymVeo IP Camera User Manual CHANGES, NO CHANGE, FACTORY DEFAULT), then press the bottom selection button to select the option showing. Note: FACTORY DEFAULT restores the factory default settings before exiting the programming menus. This replaces all custom settings.
  • Page 35: Webpage Access

    Webpage Access The SymVeo IP Camera has an integrated web server interface. This interface allows you to configure and control the SymVeo, including viewing live video, adjusting video parameters, and upgrading the firmware over the IP network. To access the web interface: 1.
  • Page 36: Configuration

    SymVeo IP Camera User Manual Configuration Clicking on the Configure link will launch the Configuration webpage. On this page you can remotely modify the following settings of the SymVeo: • Network settings: including the IP address, subnet mask, and gateway address. •...
  • Page 37: Network Settings

    Figure 20. Configuration webpage Network Settings Clicking on the Network Settings link will launch the Network Settings web page. This page allows changes to the Symveo's IP address. You can also enable DHCP (Dynamic Host Configuration Protocol) and assign your unit a hostname. DHCP is an Internet Protocol for automating the configuration of devices that use TCP/IP.
  • Page 38 SymVeo IP Camera User Manual see the beginning of this document as well as Figure 6 and the subsequent instructions. Note: If you are a PAL user, you must configure the IP address to your network's domain using the included serial cable and then change the camera to PAL in the Video Settings page of the configuration menu.
  • Page 39: Streaming Settings

    Streaming Settings Video streaming is the process that the SymVeo uses to send video data out over the network. The first parameter you can select on this page is the Normal or Advanced Setup. On the Normal setup the following options are available: •...
  • Page 40 SymVeo IP Camera User Manual Advanced Streaming Settings Selecting Advanced from the previous menu will display the advanced streaming web page. The following options are available (these settings must match between the sender and receiver): • Stream Port • Stream address •...
  • Page 41: Video Resolution

    Camera MPEG Settings This page provides settings that have to do with MPEG quality and speed. Three quality settings are available; standard, medium, and high. The MPEG preset settings control the video latency (delay). Selecting the low latency preset can increase the speed of the video, but the quality will suffer.
  • Page 42: Display Options

    SymVeo IP Camera User Manual Figure 24. Video settings webpage Display Options Use this page to set whether you want to display the camera title. Figure 25. The display options page...
  • Page 43 Mail server and recipients settings The page provides options for configuring the email server and email recipients. You must input the server IP address and SMTP port. We support 5 email recipients. The trigger button can be applied to send camera information and video clips to recipients. Figure 26.
  • Page 44: Date And Time Settings

    SymVeo IP Camera User Manual Date and time settings SymVeo provides two different ways to control the time: NTP and manual.The NTP selection provides the configuration for a network time server. It provides four options: Disable, Once per day, Twice per day and Once per hour. You should make you choice on how long you want to do the time synchronization between Symveo and server.
  • Page 45 Figure 28. Manual time configuration page...
  • Page 46 SymVeo IP Camera User Manual IP filer settings This page provides three IP filter modes: Disable, White list, or Black list. Figure 29. The IP filter settings page...
  • Page 47 In White list mode you can enter the IP address in the format of a host or a subnet, and after applying, all the address you have configured you can access the SymVeo. Figure 30. The IP filter white list page...
  • Page 48 SymVeo IP Camera User Manual In Black list mode you can enter the IP addresses in the format of a host or a subnet, but after applying all the addresses you configured you will not be able to access the SymVeo. Figure 31.
  • Page 49 Xposure parameter settings This page provides four preset settings for Xposure Wide Dynamic Range parameters: Indoor, Outdoor, General 1, and General 2. Figure 32. Xposure parameter settings...
  • Page 50 SymVeo IP Camera User Manual Web settings In order to properly view the live video output from SymVeo, your computer must be equipped with the latest ActiveX controls. You should input the server IP address in this page so that the Symveo can download and register it in your computer.
  • Page 51: Factory Reset

    Web user management You can add, delete, or edit users through this page. Three types of security levels are also offered here. They are: • Viewer: Access to live video features only. • Installer: Access to live video and firmware upgrades only.
  • Page 52 SymVeo IP Camera User Manual SymBrowser - Video stream control The SymBrowser screen provides you access to live and recorded video without the need for additional software. Simply type in the unit’s IP address and click on the connect button. The following features are available: •...
  • Page 53 Info page This page provides access to the User Access Log and Camera Information pages. Figure 37. The info page The User Access Log This page shows the 10 latest users, including their IP address and user name. The unauthorized access list keeps a log of all unauthorized users that attempt to access live video or the camera settings.
  • Page 54: Camera Information

    SymVeo IP Camera User Manual Figure 38. The active user list page Camera Information On this page you will find general information such as model name, serial number, boot version, software version, hostname, IP address, and MAC address. Figure 39. The camera information page...
  • Page 55: Firmware Upgrades

    To properly upgrade the IP Camera, the following conditions must exist: 1. You must have the flash upgrade file. You can obtain this file by contacting GE Security Technical Support. (See Contacting technical support on page 53.) When calling, please have the following information available: •...
  • Page 56 SymVeo IP Camera User Manual To upgrade the IP Camera, do the following: 1. Launch your browser (Internet Explorer 5.5 or later). 2. Click the Upgrade link on the main menu. The Firmware Upgrade page should appear. 3. Navigate to the upgrade file using the Browse button or type in the correct path and filename.
  • Page 57 5. Click the Reboot button to restart the unit for changes to take effect. If unsuccessful, download the flash file and repeat the process. Figure 41. The File upload confirm page Note: if Symveo's IP address is changed with new firmware, you should use the new IP address to connect to Symveo;...
  • Page 58: Troubleshooting And Support

    SymVeo IP Camera User Manual Troubleshooting and support Before calling for technical support, see if this troubleshooting section can assist you in resolving your problems. • There’s no picture on the monitor. Lens cap may still be in place. If so, remove the lens cap. No power to the camera.
  • Page 59: Contacting Technical Support

    Sales and support contact information Sales Technical support Phone: 800-469-1676 888-437-3287 (Mon. – Fri. 6 a.m. to 5 p.m. Pacific Time) 541-754-9133 541-740-3589 (all other times) E-mail [email protected] [email protected] 541-754-7162 541-752-9096 (24 hours/day) Note: Be ready at the equipment before calling for technical support.
  • Page 60 SymVeo IP Camera User Manual...

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