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Cisco 8831 User Manual

Unified ip conference phone unified communications manager 9.0
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Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified
Communications Manager 9.0
First Published: June 21, 2013
Last Modified: August 27, 2013
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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Summary of Contents for Cisco 8831

  • Page 1 Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 First Published: June 21, 2013 Last Modified: August 27, 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Install ferrite bead on network cable General IP Phone information Power-saving mode Feature availability Applications C H A P T E R 3 Services Access Services Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 4 Assign fast-dial code to PAB from the phone Assign fast-dial code to PAB from User Options web page Place call using fast-dial code Delete fast-dial code Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 5 Remove conference participants Divert Divert call Do Not Disturb Turn DND on and off Enhanced Room Coverage Wireless Microphone menu Pair wireless microphone Unpair wireless microphone Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 6 Transfer two calls on same line Shared Line Mute Mute IP phone sound base Mute IP phone DCU On-Hook dialing Dial number on-hook Plus Dialing Dial international number Privacy Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 7 Edit Fast-Dial phone number Delete Fast-Dial Personal Address Book entry Address book synchronization tool Speed Dial setup on web Set up speed-dial codes Set up Abbreviated Dialing codes Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 8 Cisco one-year limited hardware warranty terms C H A P T E R 1 0 View Cisco information packet Cisco one-year limited hardware warranty terms Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 viii...

  • Page 9: Preface

    This guide provides you with an overview of the features available on your Cisco Unified IP Conference Phone 8831. You can read it completely for a solid understanding of the capabilities of your phone or refer to the table below for pointers to commonly used sections.

  • Page 10: Additional Information

    Emergency Calling Service dialing. External devices Cisco recommends using good quality external devices such as headsets, cables, and connectors that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 11: Cisco Product Security Overview

    Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions: •...
  • Page 12 Preface Accessibility Features Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 13: Features Of Your Cisco Unified Ip Conference Phone

    Features of your Cisco Unified IP Conference Phone The Cisco Unified IP Conference Phone 8831 is a full-featured single line conference station that provides voice communication over an IP network. It functions much like a digital business phone, allowing you to place and receive calls and to access features such as mute, hold, transfer, speed dial, and call forward.

  • Page 14: Led State Definitions

    Unmuted Hold Revert Call green solid green flash Muted Ringout/Connected solid solid green solid solid Muted DND Flash solid solid green flash solid Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 15: Display Control Unit

    You can use the graphic and table below to identify buttons and hardware on the DCU. Table 2: Display Control Unit buttons and softkeys Item Description Phone screen LCD screen that displays conference phone menus and features. Softkeys Four programmable keys. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 16: Sound Base

    To provide enhanced room coverage, two sound base units can be linked together. You can use the graphic and table below to identify buttons and connections on the Sound Base. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 17: Wireless Extension Microphone And Charger Kit

    AC power clip adaptors for powering the charger unit. Connecting a microphone kit enhances the room coverage of the conference station. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 18 Features of your Cisco Unified IP Conference Phone Wireless extension microphone and charger kit Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 19 Table 4: Wireless microphone and charger buttons and features Item Description Omni-directional wireless microphones LED charge status indicator Charger tray Mute button Battery compartment Charging contacts Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 20: Wired Extension Microphone Kit

    To solve this problem, unpair any paired or connected wireless microphones before connecting a wired microphone. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 21: Phone Screen

    Displays softkeys for currently available features or actions. 5, 6 Feature icons These icons are displayed when an associated feature, such as extension microphones (5) or Link mode (6) is connected. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 22: Phone Screen Cleaning

    The Sound Base contains the network and power connection for the phone. The base also contains the mini-USB connection for the DCS, the wired microphone ports, and the daisy chain port for the Linked Mode feature. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 23: Connect Mini-Usb Cable To Dcu

    Linked Mode daisy chain port Supports the connection of two base stations in Linked Mode. Connect mini-USB cable to DCU The following images show how to install the USB cable. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 24: Install Ferrite Bead On Network Cable

    Thread the cable in the cable channel. Make sure that you leave some slack in the cable. Install ferrite bead on network cable The following images show how to install the ferrite bead on the network cable. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 25: General Ip Phone Information

    (power down) and wake (power up) times for your conference station to save energy. In the sleep state, the LED for the sound base Mute button becomes solid gray, and the DCU powers off. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 26: Feature Availability

    Depending on the conference station system configuration, features included in this guide might not be available to you or might work differently on the conference station. For information, contact your system administrator. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 27: Services

    Call History allows you to view information about calls made to and from the conference station. A call state icon is displayed to indicate the type of call: Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 28: Applications

    Select a call record and press Details. If the Details softkey is not visible on the screen, press More first. Step 4 Press to return to the Call History list. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 29: Dial From Call History

    Use the Navigation bar and Select button to scroll and select Call History. Step 3 Press Clear. Step 4 Press Delete to delete the Call History list, or press Cancel to go back to the Call History screen. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 30: Delete Call Record

    Step 7 Press Apply to confirm your selection, or press Cancel to go back to the Ringtone screen. Step 8 Press to return to the Preferences screen. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 31: Contrast

    Table 9: Linked Mode setup best practice Component Connect to Primary Connect to Secondary Display Control Unit (DCU) Network cable Wall power Optional Wired Microphone Optional Wireless Microphone Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 32: Link Conference Phones

    Phone Information allows you to view the following model information for your phone: • Model Number • IP Address • MAC Address • Active Load • Inactive Load • Last Upgrade Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 33: Administrator Settings

    To access information about your phone press Apps and scroll to Phone Information. Administrator Settings For information on accessing and changing the Administrator Settings, contact your system administrator. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 34 Applications Administrator Settings Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 35: Contacts

    Use the Navigation bar and Select button to scroll and select Corporate Directory. Step 3 Select any of these criteria to search for a coworker: • First name Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 36: Dial Contact From Search During An Active Call

    The personal directory, or address book (PAB), contains a list of your personal contacts. You can assign and use fast-dial codes to PAB entries for quick dialing. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 37: Personal Directory Options

    Enter the user ID and PIN provided by your system administrator and press Submit. Step 4 To logout, select Log Out, press Select, and then press OK. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 38: Add Personal Directory Entry

    Select the search criteria and press Submit. Related Topics Sign In and Out of Personal Directory, on page 29 Dial number from Personal Directory, on page 31 Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 39: Dial Number From Personal Directory

    Step 4 Press Select. Step 5 Press Edit. Step 6 Modify the entry information. Step 7 Press Phones to modify a phone number. Step 8 Press Update. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 40: Fast-Dial Codes With Personal Directory

    Use the Search Options area to find the appropriate PAB entry Step 5 Select a phone number in the Search Results area. Step 6 Change the Fast-Dial code, if desired. Step 7 Select Save. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 41: Place Call Using Fast-Dial Code

    Sign in to Personal Directory. Step 2 Select Personal Fast Dials and search for a fast-dial code. Step 3 Select the fast-dial code to delete. Step 4 Press Remove. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 42 Contacts Fast-Dial codes with Personal Directory Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 43: Messages

    If you have configured an audible message indicator, listen for a stutter tone when you try to place a call. Access voice messages Procedure Press Msgs to listen to voice messages. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 44 Messages Access voice messages You may need to press More first. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 45: Calling Features

    Monitoring and Recording, page 56 • Multiple calls per line, page 56 • Mute, page 58 • On-Hook dialing, page 59 • Plus Dialing, page 59 Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 46: Softkey Feature Map

    On hook Connected Hold End Call Apps More1 On hook Contacts Transfer Conf More2 ConfList Park On hold Resume New Call Apps More1 Resume Contacts Msgs Divert Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 47: Survivable Remote Site Telephony Overview

    When the conference station loses connectivity, it may display a message similar to this: SRST. Some features unavailable. Table 11: Feature support during Failover Feature Supported Notes New Call End Call Redial Answer Hold Resume Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 48 You see the message That feature is not currently available. Enhanced Message Waiting Message count badges do not Indication appear on the phone screen. Only the Message Waiting icon displays. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 49: Answer

    The digit string can contain the following digits, if required: • Code to obtain an outside line (for example, if you have to dial 9) • Long-distance code Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 50: Call Back

    • Enter the call forward target number exactly as you would dial it from the conference station. For example, enter an access code or the area code, if necessary. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 51: Forward Calls

    Cisco Unified Communications Manager system, such as a phone at a coworker’s desk or in a conference room. You retrieve a parked call by entering the parking number for the call into another phone in the Cisco Unified Communications Manager system.

  • Page 52: Call Pickup

    Calling features Call Pickup Step 3 From any other Cisco Unified IP Phone or conference station in your network, enter the call park number to retrieve the call. Call Pickup Call Pickup allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone.

  • Page 53: Answer Call Using Group Pickup And Phone Number

    When you are talking on a call, use Conference to dial another party and add them to the call. Before completing a conference procedure, you can press Cancel to cancel the procedure. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 54: Add Third Party To Conference

    While in a conference, press ConfList to view a list of participants. Step 2 Highlight the participant that you want to remove and then press Remove. Note Only the most recent 16 conference participants display. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 55: Divert

    Procedure Step 1 Press DND to turn on DND. Visual confirmation displays briefly. Step 2 Press DND again to turn off DND. Visual confirmation displays briefly. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 56: Enhanced Room Coverage

    Voice, dial tone, ringer, and base LED features synchronize between the two devices in Linked Mode. Use a daisy cable to connect two sound base units in Linked Mode. Note Related Topics Linked Mode, on page 23 Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 57: Wireless Microphone Menu

    Select either Wireless Microphone 1 or Wireless Microphone 2. If the selected channel is available, a Pair microphone 1? or Pair microphone 2? prompt displays, and the Pair softkey displays. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 58: Unpair Wireless Microphone

    RFID are empty. Step 5 Press return to revert to the wireless microphones menu and stop the process. Related Topics Pair wireless microphone, on page 49 Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 59: Cisco Extension Mobility

    Cisco Extension Mobility Cisco Extension Mobility Cisco Extension Mobility allows you to temporarily configure a Cisco Unified IP Phone or Conference Station to use as your own. After you log in to Extension Mobility, the new device adopts your user profile, features, established services, and web-based settings.

  • Page 60: Place Call Using Fast Dial

    If there is only one call on hold and you are not on an active call, press Resume. Step 3 If you are already on an active call, press Swap. The holding call becomes active, and the active call is placed on hold. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 61: Switch Between Active And Multiple Holding Calls

    Meet Me conference If enabled by your system administrator, you can call a predetermined number at a scheduled time to host or join a Meet Me conference. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 62: Host Meet Me Conference

    • The conference station and remote destinations receive calls simultaneously. • When you answer the call on the conference station, the remote destinations stop ringing, disconnect, and display a missed call message. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 63: Enable Mobile Connect

    Hang up the call on your mobile phone to disconnect the mobile phone, but not the call. Step 3 Press Resume on the conference station within 5 to 10 seconds and start talking on the conference station. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 64: Monitoring And Recording

    Procedure To answer a second call on your conference station line, press Answer. Any active call is placed on hold, and the second call is answered. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 65: Switch Between Calls On Same Line

    When you have reached the maximum number of calls for your line, pressing Transfer allows you to select the calls from a list of calls on the line. Step 3 Wait for the recipient to answer. Step 4 Press Transfer again. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 66: Shared Line

    The Mute button is backlit by a solid, red light, and the sound base LEDs light red. Step 2 Press Mute again to turn Mute off. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 67: Mute Ip Phone Dcu

    Dial international number Before You Begin Before dialing an international call or using Plus Dialing, enter any local access code, such as 8 or 9 if applicable. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 68: Privacy

    Your system administrator may temporarily configure the conference station with the Quality Reporting Tool (QRT) to troubleshoot performance problems. Invoking the QRT reports a problem with the current call to the system administrator. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 69: Report Ip Phone Problems

    Your call history identifies calls that were Placed, Received, or Missed. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 70: Speed Dial

    Step 2 Enter the destination number or press a speed-dial button. Step 3 Wait for the recipient to answer. Step 4 Press Transfer again. The transfer completes. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 71: Cisco Webdialer

    The call is now placed on your phone line. Step 6 To end a call, select Hang up in the Make Call window or press End Call on your conference station. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 72: Change Webdialer Preferences

    Ensure that you do not select Do not display call information or Disable Auto Close. • Do not display call confirmation: If selected, the WebDialer Make Call window does not display the next time WebDialer is used. Calls will automatically dial after you select a contact from the Cisco directory.

  • Page 73: User Options Web Pages

    Enter your password in the Password field. Step 6 Select Login. The Cisco Unified CM User Options home page displays. From this page you can use User Options to select a device, access User Settings, Directory features, your Personal Address Book, and Fast Dials. Step 7 To sign out of user options, select Logout.

  • Page 74: Select Device From User Options Web Page

    This section describes how to use your PAB from your User Options web pages. Related Topics Sign in and out of User Options web pages, on page 65 Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 75: Add New Personal Address Book Entry

    Search for the PAB entry you want to delete. Step 3 Check the checkbox next to the PAB entry you want to delete. Step 4 Click Delete Selected. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 76: Fast Dials On Web

    Select User Options > Fast Dials. Step 3 Select Add New. Step 4 Change the Fast-Dial code, if desired. Step 5 Enter a phone number. Step 6 Select Save. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 77: Search For Fast-Dial Entry

    Windows Address Book become accessible on your conference station and your User Options web pages. Your system administrator can give you access to the synchronizer and provides detailed installation instructions. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 78: Speed Dial Setup On Web

    Choose a phone from the Name drop-down menu. Step 3 Click Speed Dials. Step 4 Enter a number and label for an Abbreviated Dialing code. Step 5 Click Save. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 79: Phone Services Setup On Web

    Select Save. Search for services Procedure Step 1 On your User Options web page, select a device. Step 2 Select Phone Services. Step 3 Select Find. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 80: Change Or End Services

    Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on the conference station. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, contact your system administrator.

  • Page 81: Change Browser Password

    Step 2 Select User Options > User Settings. Step 3 In the User Locale area, select an item from the Locale drop-down list. Step 4 Select Save. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 82: Change Phone Display Language

    If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. Step 5 In the Incoming Call Forwarding area, select call forwarding settings for various conditions. Step 6 Select Save. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 83: Change Voice Message Indicator Setting Per Line

    When the conference station is idle, an incoming call rings uses the idle ring setting. When the conference station is active, an incoming call rings uses the consecutive ring setting. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 84: Update Line Text Label Displayed On Called Party Phone

    Select Save. Cisco WebDialer Cisco WebDialer allows you to make calls on your conference station to directory contacts by clicking items in a web browser. Your system administrator must set up this feature for you. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 85: Use Webdialer With User Options Directory

    Click the Logout icon in the Make Call or Hang Up page. Set up, view, or change WebDialer preferences Procedure Step 1 Access the Make Call page. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 86 Note device from the Calling device menu. • Use Extension Mobility: If selected, prompts Cisco WebDialer to use the conference station that is associated with your Cisco Extension Mobility profile (if available). • Do not display call confirmation: If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory.

  • Page 87: Chapter 8 Additional Options

    C H A P T E R Additional options Your system administrator can configure your Cisco Unified IP Conference Phone 8831 to use specific button and softkey templates along with special services and features, if appropriate. This table provides an overview of some configuration options that you might want to discuss with your system administrator based on your calling needs and work environment.
  • Page 88 Linked Mode, on page 23 Conference Station sound • Enhanced Room Coverage, base on page 48 • Adding a Wireless Extension Microphone Kit • Adding a Wired Extension Microphone Kit Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 89: Troubleshooting

    A conference station button is unresponsive. Your system administrator may have disabled the button on the conference station. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 90: Phone Administration Data

    Access model information Choose Apps > Admin Settings > Phone Information, and then navigate to the item that you want to view. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 91: Quality Reporting Tool

    Depending on your configuration, use the QRT to: • Immediately report an audio problem on a current call. • Select a general problem from a list of categories and choose reason codes. Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 92 Troubleshooting Quality Reporting Tool Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...

  • Page 93: Chapter 1 0 Cisco One-Year Limited Hardware Warranty Terms

    View Cisco information packet, page 85 • Cisco one-year limited hardware warranty terms, page 86 View Cisco information packet Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com. Procedure Step 1 Launch your browser, and go to this URL: http://www.cisco.com/en/US/products/prod_warranties_listing.html...

  • Page 94: Cisco One-Year Limited Hardware Warranty Terms

    Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0...
  • Page 95 Conference Station screen cleaning connections screen layout conference station call primary label call secondary label call state icon EnergyWise feature icons description header Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 IN-1...
  • Page 96 Index screen layout (continued) conference station (continued) warnings line label text safety softkey labels warranty information USB cable installation Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 IN-2...

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