GE Skype 810 User Manual
GE Skype 810 User Manual

GE Skype 810 User Manual

2 in 1 - skype internet & standard phone
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Model 28310
2 in 1 - Skype
Internet & Standard
Phone User's Guide
Quick
Guide
on pages
12-20
can be used with the internet
or as a traditional landline telephone
Table of Contents
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Summary of Contents for GE Skype 810

  • Page 1 Model 28310 2 in 1 - Skype Internet & Standard Phone User’s Guide Quick Guide on pages 12-20 can be used with the internet or as a traditional landline telephone...
  • Page 3 GE/Skype phone to make and receive both landline and Skype calls. And, because Skype is built into your GE/Skype phone, you no longer need a com- puter to use Skype. In order to use your GE/Skype phone for Skype calls, the base station must be linked up with an active Inter- net connection.
  • Page 4: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for...
  • Page 5: Interference Information

    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 6: Table Of Contents

    Receive a Call ...0 Adjust Earpiece Volume ..0 Mute the Microphone ...1 Speakerphone ...1 Start a New Call During a Call ...1 Way Conference Calling ... kYPe eatures uPPorted ge/s kYPe Hone ..22 IsPlaY rogrammIng ign into ontaCts DvanCeD ...9 ystem .
  • Page 7 ...36 ivert Call Forward ...6 Voicemail Activation ...7 Welcome Message ...7 ...37 rivaCy anage loCkeD sers ...38 ones Incoming Alert Type ...8 Ring Tones...9 Intercom Ring Tones ...9 Landline Ring Tones ...9 Ringing Volume ...9 Notification Alert ...9 Keypad Tones ...9 &...
  • Page 8: P Arts C Hecklist

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 9: Elephone Ack Nstallation

    1.9GHz. to provide communication with minimal interference from other electronic devices. To further minimize the possibility of interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, move the cordless telephone further away from these appliances.
  • Page 10: Handset Layout

    Handset Layout earpiece Navigational/ selection (button) LED alert (indicator) Left soft (button) Call/Speaker (button) a/A * (button) Space/zero (button) Base Layout Network Connection Status (indicator) Skype status microphone display Right soft (button) End/Power/ (button) # (button)
  • Page 11 Left soft button Selects the current menu item or confirms a setting, depending on the current screen. LED light indicator alerts to Voicemail Waiting and Skype Authorization requests. Right soft button Cancels the last action or returns to the previous screen, depending on the current screen.
  • Page 12: Ayout Nstalling The Hone

    Installing the Phone Installing the Handset Battery NOTE: You must install the handset batteries before using the cordless handset. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model BYD NiMH H-AAA 900mAh 1.2V, rechargeable Nickel-metal Hydride AAA batteries, which are compatible with this unit.
  • Page 13: Andset

    Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your base/gateway on a level surface near your high speed internet connection. NOTE: If your computer or other equipment is occupying all available internet connections you will need to purchase a router.
  • Page 14: First Time Start Up

    First Time Start Up You must complete the following steps the first time you use your GE/Skype phone. Start by turning on the handset; press and hold button until the handset powers on. English English § § Espanol Å Francais Å...
  • Page 15: Kype

    Getting Started with Skype You can configure your GE/Skype phone with an existing Skype account during the first-time installation, or you can optionally create a new Skype account. You only need a Skype username and password defined by you to create a new account. You can enter further account details when your GE/Skype phone has been configured and is online.
  • Page 16: Ccount

    I have read and accept Skype’s terms and conditions at www.Skype.com Accept Decline Please be patient as the creation of your Skype account may take several minutes to perform. We suggest that you note your Skype name and your Skype password here for future reference: My Skype name: ___________________________________ My Skype password: ________________________________...
  • Page 17: Etting Tarted With Reate Ew Kype Ign Nto A Kype Ontacts

    Do you want to save your Skype name and password for automatic sign in? Contacts Your contact list displays all of the names you can make calls to. If you have an existing Skype account, your contact list is automatically downloaded when you sign in. If you are new to Skype and have just created an account, your contact list will be empty.
  • Page 18: Add A Skypeout Or Landline Contact

    NOTE: Please be patient as synchronization of Skype contacts might take several minutes. NOTE: Use “echo123” to test your Skype connection. Add “echo123” to your contacts. Calling echo123 will launch an automated test that allows you to record and play back sound. Add a SkypeOut or Landline Contact SkypeOut allows you to make calls to traditional landline and mobile phones.
  • Page 19: Search For Skype Users

    Search for Skype Users To search for Skype users, press 3. Use to navigate and highlight a name from the list, select by pressing to highlight Add to Contacts, select by pressing . Use NOTE: Other options available during a search include: Search again - Repeats the search.
  • Page 20: Dial A Landline Number

    Dial a Landline Number To dial a landline number: 1231234567 Options Clear Select how to dial this number Dial on SkypeOut Dial on SkypeOut Dial on landline Select Back 1231234567 1231234567 0:00:11 0:00:11 Handsfree Hold NOTE: You can select a preferred line for dialing by going to Menu >...
  • Page 21: Mute The Microphone

    Mute the Microphone During a call just press to unmute. Speakerphone During a call you can switch between the speaker and earpiece. to select Speaker. 1. Press again to return to Earpiece. . Press Start a New Call During a Call To start a new call during an active call;...
  • Page 22: Main Display

    After you have created your Skype account, you can call other people with Skype accounts for free. Skype also offers additional subscription features, including: All of these features are supported by your new GE/Skype phone and are available at www.skype.com. SkypeOut Allows you to make calls to ordinary landline and mobile phones.
  • Page 23 Notifications Display notification icons. Missed call. New voicemail. Exchange contact details request. Silent mode is active. Keypad locked. Skype credit is about to expire. Headset connected. Diverting calls to voicemail. Call forwarding.. Skype Online Indicates your current Skype online status. Status Online (green).
  • Page 24: P Rogramming .Y M Ain M Enu

    Programming Your Phone Main Menu The Main menu provides easy access to all of your GE/Skype phone settings. The following table outlines the Main menu items: Contacts History Add Contact Intercom Status Search Services Settings 1. From the idle screen, press the main Menu.
  • Page 25: S Ign Into S Kype C Ontacts

    Skype Settings In order to adjust the settings in the following Skype menus, you must have a Skype account configured and be online. Sign into Skype 1. From the idle screen, press 2. Use to select Sign in to Skype. to select 3.
  • Page 26: Send Voicemail To A Contact

    Send Voicemail to a Contact 1. From the idle screen, press 2. Press to select Contacts. 3. Use to find a contact, and select the contact by to find a contact, and select the contact by pressing . Press NOTE: If contact does not subscribe to Skype voicemail service you will not be able to send voicemail.
  • Page 27: Edit A Skypeout Contact Number

    Remove: Remove a contact from your Contact list. This option applies to Skype as well as landline contacts. From the idle screen, press 1. From the to select Contacts. . Press to select . Press . Press 5. Press 6. Press prefer (Remove and block, Remove).
  • Page 28: Request Contact Details .8

    Request Contact Details You can send an authorization request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list you will be prompted to specify if you want to send an authorization request. We recommend that you send this request but you do not have to do so –...
  • Page 29: Id.(Cid)

    Delete: Remove the entry. View profile: View the profile for the entry. Please note that this works only with Skype calls. Add to contacts: Add an entry to your Contact list. Clear list: Delete all entries on the list. Missed calls: A list showing only the missed calls. Please note that landline as well as Skype calls are registered.
  • Page 30: Andline Or Kype Calls Istory

    to select Yes and answer the call. The top of the display 1. Press will show which call is active, Landline or Skype. The original call will be put on hold and you will be connected to the new call. to select Swap Calls and go back to original caller .
  • Page 31: Cid Or

    Listen to your voicemail Callers can leave a message for you. Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your GE/Skype phone. From the idle screen, press 1. From the . Press .
  • Page 32: S Kype

    Contacts Requests Skype protects the privacy of its users by requiring exchange contact details on names added to a contact list. You will receive an authorization request whenever a Skype user adds you to his or her Contact list. By accepting the request, you allow the user to see your online status.
  • Page 33: Sign Out

    . Press Online, Skype me, Away, Not available, Do not disturb, Invisible). NOTE: You can also press in order to change your Skype status. When you select Do not disturb, you mute all incoming Skype as well as landline calls. Sign Out From the idle screen, press 1.
  • Page 34: A Uto S Ign I N

    d. In Gender, use e. In Birthdate, enter the month using the keypad, press go to the day and enter the day using the keypad, press again to go to the year and enter the year using the keypad. f. In Country/Region, use g.
  • Page 35: Skype Credit

    . Press . Press . Press (Automatically, Prompt). Search You can search for Skype users directly from your handset. From the idle screen, press 1. From the . Press . Using the keypad, enter a Skype name, a full name or user’s e-mail.
  • Page 36: Voicemail

    Settings Call Divert You can configure your GE/Skype phone to forward all incoming Skype calls either to a landline/mobile phone or to your Voicemail. Please note that in order to use this function, you have to have Skype credits.
  • Page 37: Voicemail Activation

    Voicemail Activation NOTE: You must purchase a Skype voicemail subscription at www.skype.com to use this service. From the idle screen, press 1. From the . Press . Press . Press 5. Press Welcome Message Create a personal voicemail greeting Skype voicemail has a default voicemail greeting. You can also create your personal welcome greeting to, which will be played back to people calling you whenever you are not unable to answer the call.
  • Page 38: Manage Blocked Users

    1. From the . Press . Press Incoming Alert Type You can define how you want your GE/Skype phone to alert you with incoming calls: Ringing: The handset will ring as long as the incoming call is active. Ring once: The handset will ring only once.
  • Page 39: Ring Tones

    . Press Ring once, Beep once). Ring Tones You can define how you want your GE/Skype phone to ring on incoming calls. 1. From Tones , press . Press Melody 1 - 11, Beep). Intercom Ring Tones 1. From Tones, press .
  • Page 40: Cordless Settings

    Internet. Thus, you only have to configure the Time zone and Daylight saving settings. When this is done, the time and date obtained by your GE/Skype phone from the Internet will be adjusted according to your choices. In Time zone it is important that you choose the correct time zone, otherwise the time shown on the idle screen will not be right.
  • Page 41: Handset Name

    1. From the idle screen, press . Press the number 5 key three times. Language You can select a language other than English but only if your GE/Skype phone is connected to the Internet. 1. From the idle screen, press . Press . Press to enter the main menu.
  • Page 42: Region

    . Press 5. Press Espanol, Francais). Should you accidentally select a language which makes it hard for you to find the Language menu again, use this shortcut: 1. From the idle screen, press . Press the number 8 key three times. Preferred Line You can configure how you want to route your outgoing calls when using...
  • Page 43: Dvanced

    In IP mode you can choose Dynamic or Static. The default setting of your GE/Skype phone is dynamic IP mode which covers the GE/Skype phone is dynamic IP mode which covers the needs of most users.
  • Page 44: Firmware Update

    8. Use the keypad to enter the HTTP proxy IP Address. An Install Wizard will guide you through the configuration. Firmware Update You can check to see which software version your GE/Skype phone is presently using as well as upgrade to the most recent version. Your options are: Latest Firmware: Displays the latest firmware version.
  • Page 45: Skype Ports

    Current firmware: Displays the firmware version currently used by your GE/Skype phone. All Firmware vers.: Displays a list of all accessible firmware versions that your GE/Skype phone can use. Thus, you can choose to downgrade to an older version. 1. From the idle screen, press .
  • Page 46: Reset

    Reset To restore the GE/Skype phone back to factory settings you can reset the phone and base. Please note, though, that all your personal settings will be lost. 1. From the idle screen, press . Press . Press . Press...
  • Page 47: G Uide

    Troubleshooting Guide ATTENTION: Before troubleshooting, update to the latest software version via Settings/Advanced/ Firmware Update/Latest firmware. You should also restart your modem/router/switch and the base/gateway station by turning the power to these devices off and on. Telephone Solutions No dial tone •...
  • Page 48: Caller Id Solutions

    • See solutions for “No dial tone”. • Replace the battery. Handset displays "BASE STATION CONNECTION LOST" or "NOT REGISTERED". • Handset may be out of range of the base. Move closer to the base. • Verify the power adaptor is properly installed. •...
  • Page 49 Standard. • Your GE Skype phone may be behind a proxy server. In order for the SNTP (Simple Network Time Protocol) to work, UDP/IP port 1 must be set to open proxy.
  • Page 50 Cannot make a SkypeOut call. • You may not be subscribing to this service. You need to have SkypeOut credit to use this service. You can buy SkypeOut credit at www.Skype.com. • You are out of Skype credits. Check your available Skype credits via Service/ Skype Credit.
  • Page 51: Battery Solutions

    The handset does not charge when placed in the charger. • The handset may not be placed correctly in the charger. Check that the charger makes a beep when the handset is placed correctly. • The charger may not be connected to the power outlet or it is not turned on.
  • Page 52: General Product Care

    General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this can cause static discharge.
  • Page 53: Eneral Roduct Auses Of Oor Ccessory

    Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800- 448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents.
  • Page 54: Limited Warranty

    Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 5 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
  • Page 55 • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary.
  • Page 56: Ervice Imited Arranty

    Index Accessory Information Add a Skype Contact Add a SkypeOut or Landline Contact Adjust Earpiece Volume Advanced Advanced Contact Menu Auto Sign In Base Layout Base Station Battery Safety Precautions 6 Battery Solutions Before You Begin Block/Unblock a Contact Call a Skype Contact Call Divert Call Forward Call Waiting Caller ID...
  • Page 57: Voicemail Activation

    Send Voicemail to a Contact 6 Service Sign Into a Skype Account 16 Sign into Skype Sign Out Skype Credit Skype Features Supported by the GE/Skype Phone Skype Ports Skype Solutions Skype. SkypeIn Speakerphone Start a New Call During a Call...
  • Page 60 Skype™, SkypeMe™, SkypeOut™, SkypeIn™, Skype Voicemail™, the whole world can talk for free™, the Skype logo and the S logo are trademarks of Skype™. Thomson Inc. 101 West 10rd Street Model 810 Indianapolis, IN 690-110 00017707 (Rev. 0 Dom E) ©...

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